Name: Sonesta Essential Beaumont
Address: 2030 North 11Th Street, Beaumont, 77703, US

2/10

Poor

11 Jul 2026

Ahisha

Booked into a dirty room.

Self

6/10

Pleasant

09 Jul 2026

Darrell

Everything was okay but the were no curtains in my room!! All I had was a sunshade and the parking lot light was directly in my room . They wanted me to move out the next day into another room but that would have been such a hassle, so just I endured the inconvenience for 2 nights. Breakfast was sus!! I lowered my standards but will not be doing that again!!!

Self

4/10

Poor

07 Jul 2026

Amanda

Very damp and humid - with a musty smell. Super thin walls and other guests were so loud we almost needed to move rooms in the middle of the night. Front desk was helpful but other than that we would not stay here ever again.

Partner

10/10

Exceptional

03 Jul 2026

Denise

Clean room great breakfast and staff was very nice

Partner

4/10

Poor

23 Jun 2026

LUTHER

The room was clean, but the beds were really uncomfortable, the hotel is really cheap, we didn't expect a great breakfast, but they served food that wasn't fresh.

You really need to slam the door in order to be sure it closed properly, this was the first and last time we stayed in this hotel.

Friends_and_family Family

4/10

Poor

16 Jun 2026

Ricole

I was a bit unsatisfied and wanting at least a partial refund. My first room had what looked like mold spots on the floor by my bed because they didn’t clean up after guest spilled something. It was explained they one move beds to clean under and around it once a month. That’s unsanitary and ridiculous. I was moved but the bathroom smelled mildewed because there was a leak from the third floor. The wall and ceiling had mold. The gym had only two working pieces of equipment out four. It was so dirty and cobwebs everywhere. The breakfast was just toast. Scrambled eggs, cereal, and sausage links. There was coffee and juice but they didn’t refill the juice every morning, just let it run out. The hallway on my floor smelled like food everyday and it made me feel sick. Whoever the owner is, is cheap and is not taking care of the place. The tables in the room by the windows all have paint chipping at the bottom. It was horrible.

Self

10/10

Exceptional

14 Jun 2026

Shanekia

Nice and comfortable place to stay.

Self

2/10

Poor

13 Jun 2026

Scott

Beds are horribly hard terrible sleep. Staff and cleanliness was good beds just terrible.

Self

2/10

Poor

31 May 2026

Marissa

The reviews and photos are deceiving and the staff is beyond rude.

Family_with_children

6/10

Pleasant

18 May 2026

Gwendolyn

Hot water was not working in the shower.
Had to wake up the clerk to resupply the breakfast on Saturday morning. But she was wide awake on Sunday morning. First clerk when I arrived was very cheerful. Second clerk. Too drowsy.
Lots of graffiti on the inside of the elevator doors

Partner

4/10

Poor

02 May 2026

Jayanthi

The whole hotel and premises smelled of weed ( marijuana)
The elevated was dirty

Self

10/10

Exceptional

02 May 2026

Pablo

The property was very clean especially the rooms

Family_with_children

6/10

Pleasant

28 Apr 2026

Timothy

Bed mattress was well warn lumpy and hard window shades not working properly ac very load but not so loud tku couldnt hear the outside traffic. Shower pressure was low and no place to hang the shower wand

6/10

Pleasant

28 Apr 2026

Alexandro

Room was big enough for our family of four and did not feel crowded. AC worked okay due to only blowing cool air and the room feeling muggy/damp you could feel it on your skin getting sticky as if sweating. But after driving 13 hours and with two infants being fussy from being their car seat, we just wanted somewhere to sleep. So if it’s for a few hours of rest after a long drive and a cheap stay, I’d definitely book again but for a long weekend family stay I would not stay here.

10/10

Exceptional

26 Apr 2026

Raquel

Secluded but conveniently located near stores and restaurants. Rooms are as pictured, with cold, lots of parking spaces and I liked a lot that there was no carpet in the room. Great price for the room.

Partner

6/10

Pleasant

26 Apr 2026

Halle

The hotel staff was wonderful and helpful, and the room itself was clean. Some areas had been updated and others are due for updating, such as the elevator - it had vinyl wrap that was peeling and had been graffitied. That’s purely aesthetic and didn’t actual bother me but could be a problem for other customers. The only real disappointment was the breakfast - it was really limited and all the baked goods seemed old and stale. We ended up checking out without eating since it didn’t look to be fresh or good quality. Overall I would stay again if I really needed a basic budget hotel, but I would not recommend it for anyone looking for a nicer experience.

Partner

2/10

Poor

16 Apr 2026

Andrea

I was just about to leave my room when at 10:50 A.M. the front desk called to ask me if I was going to leave my room on time. Are you kidding? I have been staying in hotels for 20+ years and that has never happened before. No sense of customer service at all. And why have a 'gym' at all if you are going to close it a 9?

6/10

Pleasant

15 Apr 2026

Landré

Nisa was awesome at the front desk. The property was not what we expected. It was a little more worn down than pictures led to the breakfast was subpar at best

Partner

2/10

Poor

13 Apr 2026

Joshua

Roaches in the room, staff wouldn’t give enough towels, staff walked in my room without permission & unannounced, and staff tried to stop me from walking into the building as if I was trespassing. Never staying there again & would definitely not recommend it!

Self

10/10

Exceptional

26 Mar 2026

Richard

It was okay.

Self

8/10

Excellent

23 Mar 2026

Debbie

Left over food in the garage from the previous people, floor was not clean

Partner

10/10

Exceptional

13 Mar 2026

Chris

Everything was great

Self

2/10

Poor

19 Feb 2026

Jose N

There's nothing with the room.The staff was OK.
I needed to rest after a 14 hour drive and I wasn't able to sleep not even 1 hour.
Because
Some of the people that were there were very rude and management didn't do anything to help out

Self

8/10

Excellent

17 Dec 2025

Roberto

Lights off 1 nights

2/10

Poor

14 Dec 2025

Casey

Got there to check in and there was no electricity at the hotel, everyone else around there had lights except for the hotel. Waited until after 9pm and still no lights so I ended up having to get another hotel for the night.

10/10

Exceptional

14 Nov 2025

Angela

No issues

10/10

Exceptional

06 Oct 2025

Samantha

The staff was amazing

10/10

Exceptional

02 Oct 2025

Mary

It was great. It was clean and they made sure there was no smoking.

Friends_and_family Family

8/10

Excellent

29 Sep 2025

Erica Y

When we were checking in, staff was outside smoking with some of the residents. Understandable, since you can't smoke inside.The staff don't wear uniforms, but was nice. A cute cat was in the lobby. The breakfast is just eggs and hashbrowns. Went to a function to get back and find out the elevator was down and we were on the 3rd floor. The staff was helpful with making the transition to the 1st floor. The room was clean. Seen a dead roach, better than alive I guess...seems room may have been exterminated. Overall, a good stay...somewhere to lay our heads.

Leisure

10/10

Exceptional

28 Sep 2025

Lori

I was impressed with how clean and nicely decorated the hotel was, it smelled clean. The staff was incredible and super helpful today when I checked out. The elevator wasn't working so they helped me carry all my stuff down 3 flights of stairs and to my

2/10

Poor

02 Sep 2025

ricardo

only one star because the property was a quite location
other than that it isnt a good location. A lot of crack and homeless people and bad area in general.....NOT KID OR FAMILY FRIENDLY
Beds are hard as rock bed frames stick out, floors were dirty sticky,only one big towel, eggs are rock hard so breakfast didnt save me money......there was NO WORKING WI-FI even when i called front desk it wasnt fixed .... charged me $30 for a hand towel used to clean up my childs mess....old elevator was messing up often safety hazard

Business_and_leisure Family_with_children

8/10

Excellent

28 Jul 2025

Shyia

Great Stay

My stay was great, however, the mattress was terrible. That is the reason for the three stars.

Partner

10/10

Exceptional

19 Jul 2025

Elexis

This is an amazing property and I will be there whenever I need a room in that city. Very professional and polite staff, you can smell the cleanliness in the whole building, room was amazing, very quiet. I enjoyed my stay to the fullest. No problems at all!

Business_and_leisure Self

2/10

Poor

30 Jun 2025

Desmond

Overall what makes an excellent stay is how comfortable the bed is and if the television works. This hotel had neither. I have stayed in other Sonesta properties and they were excellent. I will not be returning to this one and will not recommend my family nor friends stay.

Leisure Family

2/10

Poor

26 Jun 2025

Terri

Found a needle in the bathroom toilet paper. Luckily I saw it and did not get stuck. Told front desk and they just said sorry about that.

10/10

Exceptional

20 Jun 2025

PATRICIA

Is not a fancy hotel but good to spend the night. The confesión for snacks needs to allow card payment because not always we handle cash now days.

Leisure

2/10

Poor

12 Jun 2025

Elizabeth

The ac unit leaked, beds were loud, door was broken, and I was not refunded my deposit like I was told.

Leisure Family_with_children

8/10

Excellent

11 Jun 2025

Corey

I really enjoyed my stay and I had a far more comfortable stay than I thought I would. The staff at night were very cordial and had excellent manners. The staff in the morning was a little rude but not too bad. I would say WHY would you want to end breakfast at 9am? Most places do 10. That's the only issue I have. Other than that excellent hotel.

Leisure Partner

8/10

Excellent

02 Jun 2025

Dana

The room was very clean. I only had two complaints. First, I had only been in my room about 10 minutes and there was a knock on the door. Before I could get to the door it opened, only at that point did she identify herself as housekeeping. She said she was seeing if I need anything. That shouldn't have happened. Second, the bed sucked! It was hard as a rock. If there had been a full length couch I would have slept there. If the bed had been better then we'd return. But we won't because neither of us had much sleep.

Partner

4/10

Poor

01 Jun 2025

Addie

Terrible service

Business Family_with_children

10/10

Exceptional

21 May 2025

Jamiah

Very nice & clean hotel.

Partner

10/10

Exceptional

20 May 2025

Manojkumar Raju

It was good

Leisure Friends

2/10

Poor

16 May 2025

Lauren

Crackheads around

2/10

Poor

02 May 2025

ike

We don't know didnt make the trip and forgot we had reservations

Leisure Partner

8/10

Excellent

29 Apr 2025

Doug

Offered affordable 1 night stop over while traveling. Front desk staff were very friendly. Breakfast was better then expected.

Leisure Family

8/10

Excellent

22 Mar 2025

Ricardo

Good overall

8/10

Excellent

22 Mar 2025

Ben

Brian was amazing

Leisure Family

10/10

Exceptional

19 Feb 2025

Maryse

.

Leisure Family

8/10

Excellent

17 Feb 2025

David

The property was clean , staff was nice for the most part.

10/10

Exceptional

13 Feb 2025

Chief Cedric

It was comforting and relaxing. The breakfast needs a lot of work though.

Business

6/10

Pleasant

04 Feb 2025

Chametra

The first room that we were in the toilet did not work. There was no water in the toilet tank so we was transferred to a new room and in that room there was no hot water. We had to shower in a room across the hall from our room.

Business

4/10

Poor

28 Jan 2025

Rebecca

not enough food for breakfast.
toilet leaked water all over bathroom floor
shower curtain too close, stuck to me while i showered

8/10

Excellent

25 Jan 2025

Louise

We want to thank brian who greeted us with a nice welcome! He told us he enjoys making people feel comfortable! Specially made fresh eggs and coffee for the road...he takes pride in his hospitality service!! I hope you all know what you have in this pleasant employee..pay attention to him...hes doing a good work for...where other places they do not care!! Thank you brian...God bless you! You are a rarity!!

coffee us with and coffee

Leisure

2/10

Poor

17 Jan 2025

Verified traveler

Dirty

Bed sheets, comforter, pillow cases had stains all over. Dead bugs at room entry. Link for review wouldnt allow me to add photos.

Business

10/10

Exceptional

22 Dec 2024

Cheryl

The property was very nice, rooms had high ceilings and were very spacious. We were traveling with out kitties and they were very helpful

Leisure Pet

4/10

Poor

24 Nov 2024

Kent

Desk clerk told me this hotel doesn't accept reservations from Expedia. After I showed him my reservation on my phone, It took 20 minutes for the personnel to finalize my room.

2/10

Poor

24 Nov 2024

Sabrina

We were one of only 3 reservations. The front desk offered up that info. Shower, toilet, and room were dirty.

Business_and_leisure Friends

2/10

Poor

30 Jan 2024

Ayush

They were closed.

Leisure Self

2/10

Poor

08 Jan 2024

Stacey

Closed

This hotel is closed. Not open for business. We had to stay at the days inn across the street. Update your sight immediately

Business

2/10

Poor

08 Jan 2024

Janette

Property was shut down when arrived and wasn't notified.

2/10

Poor

08 Jan 2024

Ayush

The motel door was locked and no one answered upon knocking. No one picked up the call either. Had to go to a different motel.

2/10

Poor

05 Jan 2024

Leila

It was dirty and had roaches

Business Partner

4/10

Poor

02 Jan 2024

Laura

The front desk guy was a little rude upon check-in. He did not want to answer any questions and was not friendly. It was very noisy and sounded like they had a daycare with kids running around the room all day and all night. We had 2 people in our room and only enough towels for 1 person. Only light was by the door and 2 little lamps. The refrigerator had bromen shelves and froze everything in it. The bed was broke to where the head angled down lower then the foot and was very uncomfortable. The flooring was messed up and broke. The desk chair was broke to where you could not lean back in it. It laid all the way back and the arm was broke. There was not any luggage carts to bring your stuff in and out with. House keeping was there at 9 every morning and was upset we were still sleeping and they could not clean and on the last day came at 10 to tell us we needed to check out at 11 which we already knew and we were already getting our stuff ready to go. I felt like i was being treated like a child. I will definitely not stay in that hotel when we go back. I will find a better one

Leisure Partner

10/10

Exceptional

18 Dec 2023

David

Ooo

10/10

Exceptional

08 Dec 2023

Carl

Entrance a little small but otherwise I enjoyed my stay will stay again great price!!

Leisure Self

8/10

Excellent

23 Nov 2023

AKIYASU

Not excellent but not bad.

10/10

Exceptional

01 Nov 2023

Carl

Overall good value!

Leisure Self

10/10

Exceptional

25 Oct 2023

Carl

Good location close to everything overall I'll stay again very reasonable well worth the money

Business Self

6/10

Pleasant

21 Oct 2023

Alison

Need to fix elevator

Leisure Partner

10/10

Exceptional

04 Sep 2023

Gymson Bernardo

The bed the we slept in somehow gets me and wife in the middle, causes us to have back pain.

But overall evertyhing was fine

Leisure Family

6/10

Pleasant

31 Aug 2023

Patrina

Fernanda was very sweet and friendly!

The room Itself smelled like chlorox. It was suffocating. Also the toilet didn’t flush, the sink runs and doesn’t turn off, there are holes in the comforter and walls.

It just didn’t feel like a pleasant place to stay.

Business Self

8/10

Excellent

27 Aug 2023

Eser

The rooms are very clean and well-maintained, there was even a TV, refrigerator, microwave, desk.

Leisure

10/10

Exceptional

14 Aug 2023

John

Peaceful

Leisure

8/10

Excellent

12 Aug 2023

Verified traveler

THE FRONT DESK AND HELPER VERY GOOD. WAFFLE MAKER DIDN'T WORK-1 PIECE OF BREAD AVAILABLE AT BREAKFAST-NO SWIMMING-POOL TOTALLY GREEN

Partner

8/10

Excellent

11 Aug 2023

Frank

Quiet and affordable

Leisure Self

4/10

Poor

05 Jul 2023

Sunil

There was very bad smell in the room, may be cigarette. Everywhere broken fixtures. Cockroach on floor. Broken vinyl floor.

Leisure Family_with_children

2/10

Poor

11 Jun 2023

Mildred

Needs major upgrades holes in the curtain the air conditioning went out will never stay here again

Leisure Partner

10/10

Exceptional

15 May 2023

Anna

there was a lot of shady characters around but no one bothered me. breakfast isnt diabetic friendly otherwise clean and somevwhat quiet. will be back

Leisure Self

6/10

Pleasant

22 Mar 2023

Perla

Location is convenient

The hotel itself is good. A little old but well cleaned. The staff are friendly and accommodating. However, it’s hard to get a good rest specially at night due to a lot of noises from other rooms from morning to night.

Self

6/10

Pleasant

20 Mar 2023

Paul

Well...the room i reserved was taken. Guy at the front desk said they were all gone? How can that be when i reserved that room specifically? I mean he was cool and all but still....didn't make since. I'm not getting what i reserved. Also that night till about 4am there were extremely loud neighbors just chatting away with not a care in the world...very loud. It was still worth the price considering.

8/10

Excellent

19 Mar 2023

Andrea

Such Nice Staff

The employees were extremely friendly!! It has been awhile since we stayed anywhere like that. Do NOT be put off by the remodeling. Our first room didn't have a working lock, so they moved us to a different room and even let us look through it before saying we would move.

Friends_and_family Family

2/10

Poor

12 Mar 2023

kurk

Disgusting place

Lobby was completely torn apart, bathroom had black mold and disassembled shower handle. No hot water and staff yelling in the hallways at 2 am in Hindi. The breakfast had rancid waffle batter in the dispenser and 3 slices of dried toast. The worst ever

Self

6/10

Pleasant

04 Mar 2023

Johannes

budget stay but dont expect it to be too restful

Hotel is being remodeled. Everything smells like ppl smoking joints the whole day and night.
Everything the people do on the entire floor can be heard inside the room.

Friends_and_family Family

8/10

Excellent

26 Jan 2023

Lisa

Not bad for an economical room.

Leisure Partner

6/10

Pleasant

02 Jan 2023

Nicole

Used to be worth the price.

Although this is definitely a hotel that needed improvements, we have stayed her many times because for the price - it was worth it. Rooms are always clean and location is convenient for our travel purposes.
However, they now charge you $50 for incidentals (new procedure) and room rate slightly increased, which seems like it is for their “upgrades,” which include working vending machines and they put “new” linoleum in the rooms (over water damaged floors). Breakfast ends at 8 and the options were waffles or muffins. Staff was rude, also a new development.
Won’t be staying here again.

Friends_and_family Family

6/10

Pleasant

19 Dec 2022

Elvin

Not bad. Pretty descent. Definitely not a 5 star hotel.

Leisure Family

8/10

Excellent

24 Oct 2022

Albert

Budget friendly

The clerk was friendly at check in, and the hotel was older, but nice enough. There was another guest that was yelling in his room (next to mine) for several hours - even after the clerk asked him to stop. The neighborhood leaves a bit be to be desired, but overall is was a good stay.

Business

6/10

Pleasant

03 Sep 2022

Debra

Tv only worked part of the time. Was offered to change rooms but we would have to repack our things and after 6 hour drive was exhausted.
The window to our room was broken in several pieces but duct taped together.
The room smelled of mildew as well as the hallway
Only a few items available for breakfast
Room was clean
Beds comfortable
But because of smell I would not stay again
Needs to be totally remodeled and updated

Friends_and_family Family

8/10

Excellent

29 Aug 2022

PAUL

Water temperature set much too low. No better than room temperature which was lukewarm. Unable to shave with hot enough water.

Business_and_leisure

6/10

Pleasant

01 Aug 2022

Paul J

Air condioner wasn’t working properly

Leisure

6/10

Pleasant

25 Jul 2022

DAMON

Window panes were broken and sheet rock repair work was not completed. Left unfinished not painted

Leisure Partner

2/10

Poor

22 Jul 2022

Verified traveler

Ace unit making noise all night everything is old and dusty

Partner

10/10

Exceptional

01 Jul 2022

Ana

The room was clean. The receptionist was polite and helpful. Breakfast was very good.I’ll definitely stay here again.

Leisure Family_with_children

8/10

Excellent

21 Jun 2022

JORGE

Thanks the staff is awesome

2/10

Poor

16 Jun 2022

Elma

I was extremely disappointed when I arrived. Prior to booking I went online and hotel looked so nice, when I checked in a window was broken and replaced with plexiglass, the glass was still in. The room smelled as it had had water damaged. I was very disappointed as to what they called breakfast, as for myself I wouldn’t ever book again at your hotel.

Friends_and_family Family

2/10

Poor

09 Jun 2022

Julie

Pool was green & closed we were told it was going to be cleaned, it would take a week to get it swimmable. Bathroom plumbing would fall apart in your hands. The lobby smelled musty. Not a place I’d recommend.

Partner

2/10

Poor

31 May 2022

Crystal

I stayed 3 night and never got my room cleaned. The pool was not operational and the breakfast was not what was pictured on the website. There were roaches crawling all over in the bathroom. I hat to go ask for clean towels. I am not happy at all about my stay!

Leisure Family

10/10

Exceptional

29 May 2022

Melissa

This hotel was very nice and clean definitely will stay again when I’m in Beaumont

Leisure Family_with_children

10/10

Exceptional

29 May 2022

KHANDAKER

Good location, stuff is very friendly, good price.