Name: Extended Stay America Select Suites Beaumont
Address: 2375 Interstate 10 Access Rd, Beaumont, 77705, US

8/10

Excellent

19 Jun 2026

Jada

.

Self

4/10

Poor

17 Jun 2026

Elizabeth

Online said they had a pool. There was no pool. The stove to did not work and it smelled muggy. We also had a difficult time opening the door.

4/10

Poor

14 Jun 2026

Betty

Very uncomfortable beds. No bedside lamp. Only blinds (no curtains) on window. Alarm of some sort went off all night long in reception area next to our room. Kitchen had no equipment, cookware, or utensils. Refrigerator wasn't a mini -fridge.

2/10

Poor

10 May 2026

Chelsea

The front desk staff was rude and intrusive. Treated me like I was not good enough to stay at a 70 dollar a night motel. Asked me what brings you here , like i have to explain myself or situation. The manager Specifically told the front desk lady after asking me if I had any pets to put me in room 129, which smelt so bad like dog It made my food taste bad. There were No dishes like a normal extended stay , the staff was all rude and unprofessional
. Very unpleasant experience altogether!

Partner

2/10

Poor

01 May 2026

Shamira

Whatever pesticide they use to kill the flies, it works! Because there were dead flies everywhere…. Beds are not meant for sleeping, because there’s no way you can get comfortable on that thin mattress. You might as well be sleeping on the foundation.

Friends_and_family Family

10/10

Exceptional

21 Mar 2026

angaleana

The room clean and staff was very nice. Ill stay here whenever i go.

Partner

10/10

Exceptional

28 Sep 2025

Leandro

.

Business

10/10

Exceptional

16 Sep 2025

Leandro

.

8/10

Excellent

11 Sep 2025

Joanne

The property , the rate for the law enforcement. Didn't like the idea that my room should be cleaned every 2 weeks

4/10

Poor

06 Sep 2025

Rigoberto

Cleamroom

Business Partner

2/10

Poor

05 Sep 2025

Aryel

not clean

Leisure Family

2/10

Poor

28 Aug 2025

Eduardo

The fridge looked it came out of silent hill. I could have sworn I some roaches having a meeting in the room. It was disgusting. Never again will I be staying there.

Family

10/10

Exceptional

28 Jul 2025

Leandro

.

Partner

10/10

Exceptional

21 Jul 2025

Leandro

?

2/10

Poor

10 Jul 2025

Ken’Derrick

Didn’t get to even stay or get my refund back

10/10

Exceptional

30 Jun 2025

Armando

Great service

Self

2/10

Poor

27 Jun 2025

Mary

Horrible

There were roaches and the pillows smelled sour

Self

10/10

Exceptional

26 Jun 2025

Christopher

Good

Business_and_leisure

2/10

Poor

24 Jun 2025

Verified traveler

I saw this clearly, Caucasian woman threatening an African-American woman outside. She appeared to be impaired, and I continued on my way to book at another hotel unbelievable finding out later that she was a part of Hotel staff and a drunken rage.

8/10

Excellent

23 Jun 2025

Leandro

.

Business Friends

10/10

Exceptional

23 Jun 2025

Leandro

.

Business Friends

8/10

Excellent

22 Jun 2025

Larry

Nice stay

Business

2/10

Poor

16 Jun 2025

Carl

Dirty, things in the room don’t work. We just left without staying the night, it was that bad

Business Partner

2/10

Poor

11 Jun 2025

Emily

The hotel was dirty occupants were constantly arguing at front desk. my room had no wash cloths and my bedding was neglected during the weekend as i was not offered clean linens. There were individuals outside the lobby circling the building selling drugs as well

Friends_and_family Family

8/10

Excellent

05 Jun 2025

Leandro

.

Business Friends

8/10

Excellent

02 Jun 2025

Erick

Good

4/10

Poor

30 May 2025

Roberto

No security ar night. Doors nt locket properly

Leisure Partner

8/10

Excellent

27 May 2025

Leandro

.

2/10

Poor

20 May 2025

Brett

They messed up my reservation

2/10

Poor

17 May 2025

Ginger

This hotel was stinky, dirty and overall very low quality. It obviously catered to low class clients and we will not stay again.

Business Family

10/10

Exceptional

12 May 2025

jennifer

Extended stay or Short stay have it your way !

Perfect location staff is very helpful and very professional along with making sure your visit is comfortable for short stay or an extended visit they are very welcoming!

Partner

10/10

Exceptional

12 May 2025

Leandro

.

Business Friends

6/10

Pleasant

07 May 2025

Parker

Overall not a bad stay. Jessica and the rest of the staff were excellent and went out of their way to check on me. I stay in a ton of hotels throughout the year and I don't think I've ever had the manager call me personally and ask how my stay was going. Little stuff like that goes a long way. The room could have been more clean, and had a weird smell which I learned the whole place kind of smells like it. But other than that, the price was good and I would probably stay again.

Business Self

2/10

Poor

05 May 2025

Regina

I stayed in room 112. When I walked in the room smelled bad and was infested with roaches and the toilet was broken. I notified the front desk and they moved my room to 118. That room had a strong odor of marijuana. The whole night was horrible I will never return to that hotel.

Leisure Self

10/10

Exceptional

30 Apr 2025

jennifer

Very profe

Friends_and_family Family

4/10

Poor

27 Apr 2025

Rayshaund

strong bleach aroma with my 7 month old staying with me . tub was dirty , found hair in the tub. asked for a refund but wasnt able to get it because i wasnt able to be checked out . wasnt the absolute worse but wasnt the best either . made sense for the low price , but i will not be returning .

Leisure Family_with_children

8/10

Excellent

26 Apr 2025

Leandro

?

Business Partner

10/10

Exceptional

25 Apr 2025

jennifer

Excellent service

Friends_and_family Family

4/10

Poor

24 Apr 2025

Chantelle

I only checked in didn’t stay after seeing the room the refrigerator was filthy and old and so was the stove. The room just made my body itch. They really need a upgrade

10/10

Exceptional

24 Apr 2025

Leandro

?

Business Partner

10/10

Exceptional

20 Apr 2025

jennifer

Amazing staff

2/10

Poor

19 Apr 2025

Reena

10/10 would not recommend.

When I got there the keys given didn't work to the room assigned it was locked from the other side. I made a trip back down to the front desk and was given a second key card and as soon as I walked into that room it reeked of marijuana in what was supposed to be a non-smoking room. I went back to the front desk to inform them of the issue and was told they would \"note\" it. I was then given another key card to a room that was run down and in poor condition. I would not recommend this hotel as it is poorly upkept. I ended up not staying due to the safety concerns for my family and booked a different hotel.

Friends_and_family Family

2/10

Poor

13 Apr 2025

Crystal

The room has roaches and the had mold mostly everywhere. They tried there best to clean the room but it was in bad condition there was no cleaning it n it would be better.

Leisure Family

2/10

Poor

09 Apr 2025

Donald

Room had roaches and my microwave was full of rust, the place smelled like weed and cigarettes. I had an upstairs neighbor who stomped, dropped objects all through the day and night. I’m pretty sure that hotel had permanent “guests.” Was told upon check in that room service was only provided for stays of 14 days or more even though the site said 7 days. My last night had to be the worst night, was startled awake at 1:41am to someone trying to gain entry into my room. They were able to open the door with a key card, luckily my top latch was locked and I had a pistol in my possession. Went down stairs to talk with a manager or someone but they don’t have 24/7 desk assistance. I will never stay at that dirty hotel again or any extended stay hotel again. Worst hotel experience of my life, I will keep an extended stay away from this place.

Business Self

8/10

Excellent

07 Apr 2025

Leandro

.

Business Pet

8/10

Excellent

04 Apr 2025

Mojo

Wasn’t up to expectations

2/10

Poor

01 Apr 2025

Jason

They were over priced, cheaply furnished, and cockroaches were everywhere.

Business Self

8/10

Excellent

31 Mar 2025

Leandro

IT'S OKAY

Business Partner

8/10

Excellent

24 Mar 2025

Leandro

.

Business Friends

6/10

Pleasant

22 Mar 2025

Cornelius

Id rather not say. It is what it is

Business

2/10

Poor

24 Jan 2025

Kevin

Do not recommend

Roaches dirty floor chunky pillows the toilet ran the whole time I was there they never fixed it

Business

2/10

Poor

29 Dec 2024

Larry

Horrible

The room had roaches that was crawling all over the walls, refrigerator was horrible and the lady who checked me in was very rude, im not trying to get anyone fired but need more people person with good attitudes.....no 1 was at the desk for me to makeva complaint....I wish i could get me money back...

Business

2/10

Poor

18 Nov 2024

Maria Fernanda

many cockroaches in the room

Business_and_leisure

2/10

Poor

09 Oct 2024

William

Dirty, unsecure room and building, roaches, broken vending machines, rusty dirty appliance's.

Self

10/10

Exceptional

28 Jul 2024

Alexis

Great stay

Business

4/10

Poor

17 Jul 2024

Taunyaneka

Not clean questionable ppl hang around property

Business Family

6/10

Pleasant

20 Jun 2024

Michael

Over all the room was good. The entry keyed door was not always working properly. Put key card in 5-8 times before it would work.
Room same with key card for the room. Had a maintenance request on door due to locking mechanism not always releasing. When green unlocking light lit up. Then had to redo and would open. Checked out 1 day early

Business

2/10

Poor

13 May 2024

Verified traveler

Extremely dirty. Left with a rash.

2/10

Poor

24 Dec 2023

LaDonna

Terrence, night desk clerk made repeated racial comments directed towards the guests. He was rude and sarcastic. He behaved as if he was disturbed about doing his job when called by assistance several times to come to the desk to check guests in. His appearance was not presentable along with alcohol on his breath.

A female co-worker showed up because she said she hear him asked him was he drunk. She tried to stifle her laughs several times as she indicated laughing at Terrence. She did clearly explain one of the hotel’s policies which Terrence was unable to do without sarcasm.

Leisure Family

2/10

Poor

21 Dec 2023

Verified traveler

Reservation Not Honored and Won't Refund

I arrived late in the evening and there was no one at the front desk. After using the phone in the lobby to call the corporate help desk, I was told there was no one to check me in and my reservation would be cancelled.

The next day I attempted to get a refund and was told Extended Stay denied my refund request. I've now called three times and haven't gotten anywhere with the refund for a reservation that they cancelled... not me.

Business

6/10

Pleasant

21 Oct 2023

Maria M

A little disappointed

The room was clean, however the bathroom sink leaked and had to use the shower rug to get it cleaned up. We used the kitchen sink to wash hands and brush our teeth. Then I discovered the refrigerator and freezer & was on but not cooling. It was disappointing since I really use and need lots of cool water daily. But stuff was nice and they did get the bathroom sink fixed.

Partner

2/10

Poor

01 Aug 2023

Mohamed

Rusted refrigerator
Riches
Reception desk closes at 8 pm
Motel main gates are open ; unsafe

Business Self

4/10

Poor

21 Jul 2023

Jesse

Nobody to check you in??

6/10

Pleasant

18 Jul 2023

Verified traveler

Decent for the cost.

It was good for the price. The room stayed cool and it was quiet. Overall, the room was clean but had a musky smell like the a/c needed to be cleaned. The room does need some maintenance as in running toilet, dresser drawer fixed, update kitchen vent fan (rusty), and the floor trim around the tub needed to be reattached.
I did like the nice size waste baskets.

Business

10/10

Exceptional

17 May 2023

Ariel

I have stayed here several times. Jake and Terrence are both amazing they have always made my stay enjoyable. I would definitely stay here again

Leisure Family

2/10

Poor

10 May 2023

Maurice

It was veey dirty in all areas. The elevator, hallways and the room was shockingly gross. Was shocked at the dorm bed that was in the room.

Business Self

2/10

Poor

06 Apr 2023

Brent

Not a hotel! It’s apartments

This place is no longer a hotel. It is now apartments

Business

2/10

Poor

08 Feb 2023

Zaki

The door did not lock asked the management to change to a room nobody helped. The shower did not have water. Appliances were rusty. If used, it would need a tetanus shot.

Most importantly, they did not take the room door lock security seriously. You cannot use the deadbolt and can not use the key to lock or unlock from outside, either. The night manager would use their super key to access everyone's room. Super creepy. All night could not sleep in fear. I would not recommend it.

Business Self

2/10

Poor

01 Jan 2023

Verified traveler

I checked in but was not able to get into my room so I went back downstairs and the laundry lady made me another key that key didn’t work eithoso I requested another room but couldn’t get one because the laundry lady said she couldn’t as she wasn’t working the desk that night and the guy who was left the facility mind you I was traveling with 3 kids. Never have I experienced anything like this I had to find another hotel and had to wait until they did their night report before I could even check in 😡😡😡😡😡😡😡😡😡. I have since filed a dispute with my bank so I hope my money is returned

Friends_and_family Family

2/10

Poor

27 Nov 2022

Tammy

Disappointed and Disgusted

I was not pleased with my stay because we had to kill three roaches in our room (2 in the bathroom and 1 on the wall above the bed). We also didn't realize we were going to have a room with beds that felt like bunk beds instead of the normal comfortable beds that I usually get when I rent a hotel. I will not be staying at your facility again and I will probably always be suspicious about rooms that's priced so cheap from now on.

Friends_and_family Family

8/10

Excellent

12 Nov 2022

Patrice

Cool

2/10

Poor

13 Aug 2022

Kameron

Don’t stay here. This place is infested with roaches. Was moved to 3 different rooms. Expedia customer service was no help. The front desk at this facility closes so you can’t reach them after a certain time. They are infested with roaches, the room was dirty, no soaps. It’s terrible. Worst stay of my life. Emailed the manager and didn’t get any reply at all.

Business_and_leisure Family

2/10

Poor

05 Aug 2022

Albert

Stay away

Staff is horrible and they don't honor your reservation

Partner

10/10

Exceptional

09 Jul 2022

Matthew

This is a good property for the money. If you're looking for some 5 star hotel this is not the place but if you're looking for looking for a clean place to lay your head down for a good price this is it

Business Partner

4/10

Poor

04 Jul 2022

Charmaine

These rooms need to be updated, the tub drain had mold and mother was done about it. The microwave was rusty on sand not usable. I would not recommend staying here until the upgrade the rooms. The rooms need to have a comfortable chair put in them so you don’t just have to sit in the beds to relax.

Business Self

2/10

Poor

13 Jun 2022

Adichtain

Avoid this hotel- bed bugs

Beds infested with bed bugs and for an extended stay hotel they clean every 14 days which is disgusting. Do not recommend.

Business

8/10

Excellent

07 Jun 2022

Kayani

The parking in the back is too dark

Partner

4/10

Poor

25 Apr 2022

Yulissa

The rooms were dirty. I went to the restroom when we got into our room and there was dirty old ass underwear and socks in the bathroom. The bed wasn’t made and the bed was super squeaky. Do not recommend going here.

Business_and_leisure Partner

8/10

Excellent

24 Apr 2022

Breanna

I like that it was a good price and it smelled clean and honestly, looked clean as well.
Only things I didn’t really like is the beds are not comfortable. Almost like a crib mattress. And the AC was on 60 and it still felt hot and muggy in there. Wasn’t a great sleep. Also, I seen a roach. Not a wood roach but the ones ya don’t want to see. Which could very well be from previous people who were there. Also, didn’t have any body wash and shampoo in the room. I forgot mine at home so typically I don’t use theirs but I definitely needed it this morning- especially since I was all muggy and sticky last night. All together it’s really not a terrible place. It’s not expensive so I did expect everything not to be super fancy. I’m definitely grateful that we had a place to sleep on our night away from home! Most don’t have anything and would probably praise this room for having somewhere to lay their heads! So I definitely wouldn’t rule them out when looking for a place to stay! Just wasn’t as luxurious as other hotels!

Leisure Partner

10/10

Exceptional

29 Mar 2022

Mary

For the price it was amazing. The ability to cook your own food there is amazing, specially with kids or for long stays. You can tell that workers stay there on a monthly basis. And because of that, our room had an odor when we got there. No matter how clean a place is... when there is a smell its hard to see the clean. But I did not see anything dirty. My girls and I always check our bedding and towels... actually cleaner than the high end hotels. I don't think there is a night person at the front desk. There was loud music in the parking lot, but it did cut off before mid-night and it was a weekend evening. I would go back, but take some air freshener.

Friends_and_family Family

2/10

Poor

23 Mar 2022

Jessica

Horrible , nasty rooms with cigarette smoke and roaches

4/10

Poor

27 Feb 2022

Bianca A.

Not clean hotel

Not clean at all people lives there didn’t have clean towels once they took ours from the room

Business

6/10

Pleasant

23 Jan 2022

Heather

Not clean.

Partner

8/10

Excellent

11 Dec 2021

Tanya

Location. Some amenities.

Business Friends

8/10

Excellent

01 Nov 2021

Carla R

The large refrigerator was unique. I didn’t like the fire alarm being ignored during the night in the lobby. I didn’t like that trash removal was done by the renter. The lighting in the rear if the hotel was not safe so patrons were forced to park up front and along the sides which meant long transports to and from the room. More handicapped parking is needed.

Leisure Pet

2/10

Poor

24 Oct 2021

Keyjonn

You can book at your own risk. The desk clerk guy doea not wear shoes. There qas a bug in the room. The towels were nasty, so happy I brought my own. Black stuff on toilet seat, wire on floor from under the air unit. Have to take out your own trash in the back of the building which is not safe for women, in a time many are abducted and kidnapped. No attended after 5pm, so you muat try to remember to call during an emergency, which is challenging depending on emergency.

Business

2/10

Poor

01 Oct 2021

Aadil

Nothing looks are deceiving

Business Self

8/10

Excellent

16 Aug 2021

Raphael

Short n sweet

I stayed only one night.. I had no problems.

Self

2/10

Poor

30 Jun 2021

Verified traveler

The hotel rooms were bad clean but smelled. No carpet not working for me just cheap I guess u get what you pay for

Business

2/10

Poor

15 Jun 2021

Verified traveler

Horrible place!

The attitudes are horrible! The beds are extremely small! You have to pay for extra towels toilet paper or anything else!

Friends_and_family Family

4/10

Poor

30 Apr 2021

Verified traveler

smelled the smoke

Check in was complicated. Room reeked of smoke. Woke up with sinus congestion because of it.

Friends_and_family Friends

4/10

Poor

28 Apr 2021

Verified traveler

Not the best customer service with staff

Business Self

2/10

Poor

26 Apr 2021

Verified traveler

We checked in and didn’t even stay in our room for 5mins before walking out and finding somewhere else to stay. This hotel isn’t for someone looking to have a relaxing night. It’s more for just having a bed to sleep on.

Business_and_leisure Family_with_children

4/10

Poor

26 Apr 2021

Verified traveler

While we were there, the fire alarm went off at 1 am. The alarm in our room never went off, we just heard it faintly through the door. When we opened the door the lights were flashing and the alarm was sounding. We went down the stairs and waited in our car. The FD came and left, they silenced the alarm sound, but the lights were still flashing inside the building. There was no one at the front desk to tell what they wanted us to do, and when I called corporate, they said (without even checking into what was going on) it must be a malfunction in the system and to just go back to the room. I am not at all mad about the fire alarm, glad it was nothing serious, but quite concerned with the non working alarm in my room and the response from staff on site and through the call service.

Friends_and_family Partner

6/10

Pleasant

25 Apr 2021

Verified traveler

The price was good, however not good enough for the circumstances of the hotel. The King room had a full bed. We were told they ran out of keys and the attendant (who was nice as can be) had to walk us up to allow us in the room. I had to run to my car for something and had to wait a good amount of time to get ahold of the attendant to let us in the front and in our room again. The process was to call from the entrance phone, walk through prompts and request to be let in. I felt trapped in the room as I didn’t want to have to go through that again. The fire alarm at 1am couldn’t be prevented by the hotel but once the fire Dept let us go back in, it was over an hour until they shut of the strobe light alarm on the wall.

Business_and_leisure Family

8/10

Excellent

20 Apr 2021

Nancy

Great for a quick stop!

Room was perfect for a quick stop for our road trip!

Friends_and_family Friends

6/10

Pleasant

17 Apr 2021

Verified traveler