Name: Mcm Eleganta Hotel Conference Center Beaumont
Address: 2355 I 10 South Gps 1355 Executive Blvd, Beaumont, 77705, US

2/10

Poor

01 Aug 2026

Ajay

Not staying there in future .

8/10

Excellent

01 Aug 2026

Aaron

This place is going through a renovation. I hope that helps.
-The room was alright.
-The bathroom was gross.
-Staff was awesome.
-Breakfast was really good.

2/10

Poor

01 Aug 2026

Karen

I reserved and paid for the room online without any issues. MCM Elegante would not allow me to check in when I arrived. They have a new policy that the room deposit has to be paid by a debit card tied to a bank account. I offered cash, and then the prepaid debit card that I used to pay for the room. This new requirement was not mentioned during the reservation and payment, nor mentioned in the confirmation email or receipt.
NO REFUND

4/10

Poor

31 Jul 2026

Nina

They are doing construction and renovation. I wish it had been stated on the booking page so that I could have decided whether I wanted to book despite this or not. The breakfast was AWFUL !! It was like everything had been cooked two days ago! Greasy bacon... awful scrambled eggs!! And there was no toast!! I have asked for it !!!

2/10

Poor

31 Jul 2026

Sherecole

The smell hits you once you get off the elevator. The bugs greeted me at the door. I tried to ignore it but they kept coming. I called down he changed rooms. We got to a better room not very much difference but better. I was sick all night for some reason finally got better by 6am. I fell asleep and was awakened by pounding from the floor above at 7AM. Front desk said there's nothing she can do they informed us about the repair work. I didn't realize they would be beating on the floor at 7. I pleaded with her she said sorry nothing she can do. I will never go back even after the remodel.

2/10

Poor

28 Jul 2026

ASHLEY

Pool closed, no hot water certain hours, no water at all certain hours. Smells like moldy mildew. Worst hotel I’ve ever been to. Should warn people about the construction before booking! Oh wait nobody would book then right! Then you can charge them for cancellation lol Room was dirty! Tub peeling paint, shower curtain had mold on it from being pushed to the side. They were vacuuming the hall at 7:30 in the god dang morning!! COMPLETE HOT MESS! Yall really need to close the hell down until construction is over with!!

8/10

Excellent

28 Jul 2026

Michelle

Due to renovating water pressure was up n down. Other than that, was clean and staff were all very attentive n friendly.

10/10

Exceptional

25 Jul 2026

Debra

The restaurant/bar was great. Met some awesome people. If we come back this way again, would like to see the new renovations that are being made on floors 1 thru 4.

10/10

Exceptional

23 Jul 2026

Julie

Right now they have the cabana rooms closed under renovation so only the tower rooms are open. And I-10 is rebuilding the overpasses in the area but these are good things. There's a road behind hotel that makes it easily accessible.
They have 2 restaurants and a bar on site. The pool is beautiful.. I have gotten a room in the past that had a problem and they moved me into an upgraded room, a suite. I always stay there when I goto area because I know they have clean rooms. And they are reasonably priced.
There is a HEB within a few miles for those items you may want that the hotel doesn't offer. It isclose to Ford Park, a movie theater, and several nice restaurants.

2/10

Poor

17 Jul 2026

Jennifer

Extremely overpriced for sleeping in what felt like a motel. Rooms feel overly humid causing the feeling of wet sheets. Absolutely terrible and a waste of money.

Self

4/10

Poor

17 Jul 2026

nathan

Please dont waste your time or money, hotel smells of mildew , not hot water in showers and breakfast was not good

Family

10/10

Exceptional

16 Jul 2026

CHARLIE

Staff was very helpful and room was clean

Friends

2/10

Poor

13 Jul 2026

Jay

Place is under construction which i get, but not a good place to stay right now

Self

10/10

Exceptional

13 Jul 2026

Darren

The room was clean and the staff was very friendly. Breakfast was great. The Older Hotel looked to have some updates in progress.

8/10

Excellent

13 Jul 2026

GLORIA

All was good except out last day we didn’t have hot water

6/10

Pleasant

12 Jul 2026

fleashia

There was no hot water on Saturday or Sunday. The staff gave the same generic answer as to why there was no hot water. The breakfast was very good and the waitress was extremely polite.

Friends_and_family Family

6/10

Pleasant

11 Jul 2026

Rosemary

Was unhappy that we did know ahead of time about remodeling and water being turned off at times and no ice one night.

2/10

Poor

09 Jul 2026

Griselda

Looked like a $35 room

10/10

Exceptional

09 Jul 2026

Jacqueline

Room was ready and cool to my satisfaction. Staff was definitely accommodating. See ya next time!!

Business

10/10

Exceptional

07 Jul 2026

Jerrick

The water pressure was low and the tub was nasty

Partner

4/10

Poor

07 Jul 2026

Robin

There was maintenance being done, we weren't aware until we arrived and then we were told that there would be no water in the morning. The water would be turned off at 9am. The hotel is old and outdated. The pictures are misleading. Very noisy in the morning, with all the construction going on

Friends

8/10

Excellent

06 Jul 2026

Henry

My family and I had a wonderful stay at the MCM Elegante in Beaumont. My kids particularly loved the pool with the fountains, etc. It is currently undergoing major renovations but this did not affect our stay much.

Friends_and_family Family

6/10

Pleasant

05 Jul 2026

Kevin

Stay was just ok, really need a lot of updating and cleaning… everything in the hotel is old and reeks of mold

Friends_and_family Family

10/10

Exceptional

03 Jul 2026

Deb

Perfect for hikers: 3 minutes to Buttermilk Falls State Park, 5 Minutes to Treman State Park, 37 Minutes to Watkins Glen and an hour to Seneca Falls. So clean and fresh! Everything was beautiful. Location was superb. Breakfast was great. Fresh coffee 24 hours a day! Clean, coin-operated, laundry. Pool was nice. Fitness room was nice. Staff was warm and welcoming. Free, ample, safe parking.

Friends_and_family Family

2/10

Poor

02 Jul 2026

Joshua

I ordered 2 rooms for my employees to MCM, and after the deal was done - I got an email that the elevators were not working and the water would be turned off from 9 a.m. to 7 p.m.
I of the employees checked in during the day and the other was going to check in after work. After being in the heat and working all night - He had gone straight to job site and not hotel. At midnight since he had not checked in they told me - THEY GAVE TO ANOTHER CUSTOMER

4/10

Poor

02 Jul 2026

Kassia

The pool was closed. Water was shut off at 9 AM. Staff were not very friendly and the place does not look anything like is shown on the website. I had booked this hotel for my 2 daughters and they were extremely unhappy.

Friends_and_family Family

4/10

Poor

01 Jul 2026

Daniel

I had high hopes for this place, but was sorely disappointed. The hotel is undergoing renovations, which made the place noisy, AND they informed me after checking in that there would be NO WATER from 9:00 a.m. to 7:00 p.m. the day I was to check out. I was also told that the freight elevator would be the only working elevator (but all elevators were working). Luckily, I finished up my stay before the water was cutoff. Had I known of the renovations before I booked, I likely would have stayed somewhere else. I think the room I was in was already renovated, but it was hard to tell. The room was very basic. The a/c worked well but was noisy, and the pillows were awful. The toilet had a hard time flushing. The hallway noise from other guests was loud.

Self

4/10

Poor

28 Jun 2026

Scott

The shower had previous people hair in it, the toilet seat was about to fall off, and the sink was extremely slow to drain. However the breakfast was excellent and the staff was excellent.

Partner

6/10

Pleasant

23 Jun 2026

Misty

the pool was closed, my car was almost broke into... if I wouldn't have been outside the guy would have broke in my car... there was used q-tips under the sink... I wouldnt recommend

Family_with_children

10/10

Exceptional

21 Jun 2026

Jennifer

The Hotel was great, it has a restaurant, a bar, and free breakfast. The pool area looks amazing. We weren't able to use the pool, but they are doing renovations to the hotel, it was raining anyway. Im excited to go back to see the finished project. The beds and rooms were clean and comfortable. Definitely a little older, but that didn't bother us. All of the Staff was great Very nice, and helpful. We definitely will stay again

Partner

10/10

Exceptional

19 Jun 2026

Cantina

The staff is very pleasant. The rooms are very clean.

Self

6/10

Pleasant

15 Jun 2026

Anita

Staff was very good.
Property was under construction so had some messy areas.
Pool was well maintained and the kids had a great time swimming.
In room sofa bed was not comfortable but housekeeping brought more bedding to make it doable.
Elevator were on and off due to mechanical repairs but front desk directed us to service elevator which served our needs.
Service in all departments made up for other shortcomings.
We would stay there again.

Family_with_children

10/10

Exceptional

14 Jun 2026

GWEN

Amazing stay and customer service and food was excellent.

Self

10/10

Exceptional

12 Jun 2026

Rhonda

Room was very nice and clean

Self

4/10

Poor

12 Jun 2026

Mary

Room was not clean. There was a layer of duster on the floor, under the beds, and several stained areas.

Self

8/10

Excellent

11 Jun 2026

Kathleen

I was really excited to stay at the Elegante when selecting a hotel in Beaumont.
Not only was it a beautiful hotel from the photos, but I was also really excited to be able to use their beautiful pool and pool area cabanas.
Even though they are doing some renovations in the hotel, the lobby was beautiful. You can only use the staff elevator currently, so it is a little slow getting up and down floors but not too bad. The room was pretty comfortable and the beds were nice. I liked breakfast also. The big Issue that I had was that I called and had my friend stop by to check out the hotel and ask if the pool was open and she was told that it was. She even called a few days later and spoke to the GM, Bree, and was assured that the pool was open as well as the pool area. The evening after I arrived, I decide to go sit out by the pool to relax. The pool area was locked up so I asked at the desk and was told that the pool and pool area were not open yet. It was really disappointing since that was one of the reasons that I was drawn to staying at this hotel. The morning that I was leaving, imagine my surprise when a couple was sitting by the pool. My group spoke to the couple, and they also were told that the pool and pool area were open when they called, it was closed when they arrived. They were able to persuade someone to let them sit out by the pool but were told that the pool wasn't ready yet. It seems that the staff need to get on the same page when assisting guests.

Self

10/10

Exceptional

07 Jun 2026

Charles

Clean room good breakfast courteous staff. Broken credensa hinge door to bathroom unable to close. Safety issues no safety bars in bath/ shower as well as no skid proof mats, no dispensar.I almost fell in the shower.

Partner

2/10

Poor

06 Jun 2026

tyler

Only one towel in the bathroom , old brown pillows inside the pillowcase , the carpet was not clean , and the air conditioning was extremely loud even when UNPLUGGED , the air lines ratted and made noise .

Really bad .

Partner

6/10

Pleasant

05 Jun 2026

Michael

It's a classic old hotel in the old part if Beaumont. Near I 10 but my room was quiet and clean. The beds are old and the pillows uncomfortable but the linens were clean.

Self

6/10

Pleasant

05 Jun 2026

Brandi

There was a lot of construction happening, we will give it another try at a later date, but the beds were not great! They weren’t very comfortable and were much to small. That definitely could have been my fault at booking but it was uncomfortable for my husband and I to try to sleep in such a small bed.

Family

8/10

Excellent

04 Jun 2026

Natasha

Wonderful wait staff for breakfast

Partner

10/10

Exceptional

01 Jun 2026

Jennifer

The name fits the hotel. This is one of the best hotels I’ve stayed in the past couple of years..

Partner

8/10

Excellent

31 May 2026

Barry C

The area around this property is undergoing road construction and the hotel itself is also undergoing some construction and refurbishment. Cabana area was closed entirely for our visit (you could see the construction work going on in that area). Property was otherwise clean and nice. You could see, at one time, that this was likely a premiere destination. We had the honor of seeing a wedding happening on the day we checked in. The attendees and participants all seemed to be having a great day (we wish the happy couple well).

Hopefully the road construction and road detours are completed soon so visitors will no longer be impacted, and hopefully the hotel completes its own renovations to attain the high level it seems to be striving for.

Partner

10/10

Exceptional

30 May 2026

Kellie

Check in was great, room was clean and spacious, staff was friendly, breakfast was delicious. The ambience in the hotel was very inviting.

Self

10/10

Exceptional

29 May 2026

Lucinda

Comfortable bed. Spacious room. Great breakfast. Anita was wonderful in the restaurant.

Partner

10/10

Exceptional

29 May 2026

Amber

Everything was great. The room was clean breakfast was delicious.

Family_with_children

6/10

Pleasant

27 May 2026

carol

Being remodeled so having to use staff elevators and be in that area didn’t look so nice. The property was clean but just old. The room wouldn’t get cool. Loved that they had a restaurant, Starbucks and bar available as we were there for a softball tournament.

Friends_and_family Family

8/10

Excellent

26 May 2026

Lisa

Considering it was under construction, the room was clean and mattress was very comfortable. We will stay here again in the future.

Partner

6/10

Pleasant

24 May 2026

Cynthia

Musty smells in hallways and room

Family

8/10

Excellent

21 May 2026

Russ

Older hotel. Staff was hrlpful

Self

8/10

Excellent

21 May 2026

Mavis

Not enough electric outlets in the room

Partner

8/10

Excellent

21 May 2026

Thea

The staff everywhere was terrific. Check in and out, breakfast, the bar, everywhere. Food and drinks were good.
Glad you’re remodeling because your age shows. Please dust your air vents.
I took pics of the food left in my room before I checked in. Replied to the text I got from the staff with those pics. No response. I stayed for 4 nights and no response.

Self

10/10

Exceptional

19 May 2026

Terrin

I've visited a few hotels in my life. I've seen the new ones and the \"older\" ones. This hotel was being upgraded/remodeled. So I was nervous. But..I don't know why I was b/c this hotel was one of the best ones I've visited! Even w/the remodeling going on. The Staff was THE BEST! Yes, it's an older hotel but when I tell you CLEAN!! It was clean! Going forward I'll be on the lookout for this Hotel. I can't wait til the remodeling is finished now. Do yourself a favor and just book. This one was in Beaumont Texas. Not sure of the other locations, but THIS one was beyond my expectations!

Partner

8/10

Excellent

15 May 2026

Terrance

Yes

Partner

6/10

Pleasant

13 May 2026

Julie

The hotel is under renovation on certain floors so I do take that into account. I have no complaints about the cleanliness of the room, however, the room had an undeniable odor. It smelt like when a vacuum bag either needs to be cleaned or something had burnt in the vacuum and left an odor behind. Luckily I had some spray and was able to get us trough the night.

Partner

6/10

Pleasant

10 May 2026

Norma

The hotel did not let me they are under constitution. Only one elevator for a 9 floor hotel was not sufficient. The air condition unit was so loud. The restaurant was nice and bar area.

Friends_and_family Family

2/10

Poor

10 May 2026

Sedrick

There were dirt rings on the celing of the room. They're blaming everything on renovations. You can tell the difference between renovations and hotel norms. Spiderwebs throughout the place. Old busted furniture in the rooms. You can tell by the time you enter thr parking lot, the pictures lied. There are motel 6's nicer than this place.

Partner

10/10

Exceptional

08 May 2026

George

The bed was very good. The staff was very nice and the room was amazing.

Partner

2/10

Poor

04 May 2026

TWILA

The air conditioner does not work properly.
It is a very old system.
The elevator was not working.
The ice machine was not working in the 8th floor.
I switched hotels after staying a few days.

Self

6/10

Pleasant

01 May 2026

Billie

Elevators did not work. We had to use the Freight elevator!! Our tv did not work in our room.

Family

4/10

Poor

01 May 2026

Yniska

Well when I booked this hotel, I looked at the reviews but the hotel was not up to my standards and I was not happy about it. The room looked old with old undusted furniture. It look more like a motel look then anything. I was mad that I spent that much money on it. Also the ac was not blowing very cold and the tv remote was not working. Also when I went to bed and put the blanket over me, around my ankle would not stop itching. I had bumps around my ankles and I was not satisfied at all. Breakfast was ok, but I know they could've done better. My children usually eat everything and they wine up settling for just cereal after I tried everything else.

Friends_and_family Family

4/10

Poor

28 Apr 2026

Paige

The elevators were out, the backup service elevator was out, the toilet kept running, the pool was closed permanently

6/10

Pleasant

27 Apr 2026

Merrye

The elevators were broken and had been according to another guest. We had to go down a grungy hallway to use the service elevator. Did not always feel safe. I thought maybe there would be a reduced rate to everyone. I was there for a 60th class reunion - so a bunch of old people, and we had used this hotel several times in the past. The room I reserved - a cabana - was not available because of construction. Was not told this when I made the reservation. Sorry I can’t give a better report this time.

Friends

6/10

Pleasant

27 Apr 2026

Jose

Main elevators have been broken out of order for more than a month, not sure if they plan on fixing them.Everyone have to use the back rear staff elevators. Mold on the white window curtains.

Family

2/10

Poor

26 Apr 2026

Kearin

Terrible, stained furniture and nasty old dirty carpet, dark, water gushing out of the sink faucet, using utility elevators which were filthy, supposedly remodeling yet no information about that online when reserving nor an email previous to checkin, additionally it was impossible to find the utility elevator in the hallway-so in an emergency we would have to decent 6 flights of stairs-dangerous! Mattress went about a foot and a half way down, no other rooms available according to desk, yet no cars in parking lot-?, gross, can’t believe they would take $ from people. We checked out within 20 minutes, late at night and paid a fortune for a last minute hotel 4 miles away because of false advertising. The desk could not contest a refund, it was within 20 minutes of checking in. Then wanted to refer one of their other hotels. Uh? NO! Do NOT stay at the “Elegante”, nothing elegant in that nightmare. DO NOT STAY in this hotel or trust their other “hotels”. Nasty!

Friends_and_family Family

10/10

Exceptional

23 Apr 2026

Yessenia

good

4/10

Poor

20 Apr 2026

Jennifer

While the rooms and hallways were clean and maintained, considering the room price, they smelled. The bathrooms were very dated and didn't feel clean. The hot water in the shower was extremely hot and hard to get to a more comfortable level of hot that wasn't scalding. The rest of the property was not maintained or cleaned. They are renovating right now, so everyone had to use one elevator, the freight elevator. The front desk was not very helpful and felt overworked. In another year, the property will hopefully be very nice after all of this construction. We were downgraded from our initial reservation from a cabana room to the tower room, but were compensated for the lower-value room.

Friends_and_family Family

2/10

Poor

17 Apr 2026

Coral

This hotel is undergoing renovations. We checked in and immediately was informed that the elevator was not working and had to take a service elevator. Ran into a lady that informed us the service elevator had just broken down as well. We had to walk eight flights of stairs to get back to the lobby. All I can say is that the staff understood our concerns and helped us obtain a refund.

Partner

6/10

Pleasant

14 Apr 2026

Anthony

Front desk would not print receipt. Said 3 party booking
Would email. Ever other desk agent would print requested receipt. Idk

Self

6/10

Pleasant

13 Apr 2026

Charles

They do NOT offer a shuttle service to/ from the airport. I called from the airport and asked for one and the reply was “We don’t have a driver.” I asked at the front desk and received the same reply.

Self

4/10

Poor

12 Apr 2026

Floyd

Breakfast was good staff in there was polite. Was there for the conference which was great. The motel facility was horrible, elevators did not work,vending machines didnt either as well as housekeeping was never done while there wasnt even toilet paper on my second day there. Pool wasnt open either over all horrible facility not a good review

Friends_and_family Friends

2/10

Poor

12 Apr 2026

Wanda

There was no where to park because of construction. Elevators, were not working. Air out in one of the rooms.

Business

2/10

Poor

07 Apr 2026

Susana

Very dirty—spiders on the walls.

Friends_and_family Family

6/10

Pleasant

07 Apr 2026

Randy

Loud construction

Partner

4/10

Poor

06 Apr 2026

Nathan

I was misled when selecting a room for the night by looking at the amenities and photos. Despite the warm weather, pool was closed for the season- service elevator had to be used because main elevators were out of service and the parking lot had retired mattresses piled up for removal. Our family could have saved ourselves time and money by just selecting a place without a pool that was on the route we were traveling on.

Family_with_children

8/10

Excellent

02 Apr 2026

Amanda

The breakfast was great, the staff was greater! The hotel is older but you can tell it was once a grand hotel. The rooms are probably the nicest for the area. Quick trip to the downtown area and concert venue.

Friends_and_family Friends

2/10

Poor

29 Mar 2026

Amgad

Clogged toilet, tv does not work, rude employees, $100 deposit!!

Self

10/10

Exceptional

29 Mar 2026

Fransiska

The Front Staff is very friendly .
Breakfast amazing. The bed outstanding. Amenities great.
I will be back

Friends_and_family Family

6/10

Pleasant

29 Mar 2026

Daniel

This is a former Hilton, probably built in the late 70'S or early 80's. It's a bit sad, BUT the staff was very welcoming and hospitable. They are just working with a property that needs a total redo and the cost of that may be prohibitive. There are lots of meeting spaces and public areas. These big older properties are not being built today as upkeep is high. In their day, they were exceptional. It was clean and the price was fine. The breakfast was very good.

Self

2/10

Poor

29 Mar 2026

Jose

The Buffet was not that good

Friends_and_family Family

10/10

Exceptional

25 Mar 2026

Gwendolyn

Upon arrival, our room was clean & we were able to check in a little early than 3 p.m.
The staff was very professional & checked us in promptly.
Later in the evening we went to the bar for drinks & decided to eat supper while there. The food was excellent & Leslie, the bartender was gracious, professional & very knowledgeable of the questions I asked. She was included in the conversations several of us at the bar were having & she talked very highly of MGM Elegante. We will revisit this hotel on our next trip. Although they were in a renovating stage; it did not interrupt our stay at all.

6/10

Pleasant

25 Mar 2026

Derek

Restaurant and bar on site is nice but everything looks so old and outdated. Elevator wasn’t working so everyone had to use the service elevator

2/10

Poor

23 Mar 2026

Mike

So the pictures posted online are what you would consider someone’s “ Glamour Shot”. The pictures are way misleading. When you get there you’re greeted by a rude employee, and then you’re treated to the elevators not working, and a sign saying take service elevator; however, good luck finding the service elevator, because it’s hidden behind a wall that also happens to be a door. Oh , the vending machines don’t work and

10/10

Exceptional

22 Mar 2026

LaKreshia

I’m absolutely in love with the hotel. I was worried about not having my morning hot tea but they surprise me with Starbucks being there in the hotel. I loved my room. It was big so I had enough room as well as having everything I needed right there I will be booking again next trip there. I highly recommend this hotel.

Self

10/10

Exceptional

22 Mar 2026

Alejandro

Drezden and Alazea were so helpful and courteous. We had a question they had an answer. It was our first time here at this hotel but best believe it will not be out last. Thank you for your great hospitality

Friends_and_family Family

6/10

Pleasant

22 Mar 2026

Jene

The hotel needs a update. The breakfast was complimentary but it was not good to my liking. The room was comfortable but old and outdated.
There was a brown stain on the bed skirt
The water from the shower dripped continuously throughout the night. Overall, its an average hotel nothing special.

Friends_and_family Friends

8/10

Excellent

21 Mar 2026

Lisa

Beautiful property with warm staff and breakfast buffet. Very basic but clean room with double beds and comfy chair.

Friends_and_family Family

10/10

Exceptional

20 Mar 2026

Cassandra

Hotel was great and amenities was helpful . Close to hospital, which is what we needed for a family surgery. Clean and staff was very helpful. You must ask to get sheets changed daily and towels replaced. Enjoyed my stay.

Family

10/10

Exceptional

17 Mar 2026

John

Although getting dated, still the best place to stay in Beaumont TX

Self

10/10

Exceptional

17 Mar 2026

Adriane

We love this property!!

6/10

Pleasant

14 Mar 2026

John

Older property. Good for the price.

Family

10/10

Exceptional

12 Mar 2026

Lorean

Clean room fabulous breakfast

10/10

Exceptional

12 Mar 2026

Laura

I absolutely enjoyed every bit of my stay at Lisa’s place. The breakfast was incredible, and then also getting to chat around the table with other guests, was very enjoyable.

Self

2/10

Poor

08 Mar 2026

Danielle

Very unclean

10/10

Exceptional

08 Mar 2026

Anthony

Clean room

Business Friends