Kenzi Solazur

4/10

Poor

25 Apr 2026

PRAKASH

Reception staff not good at dealing with issues and always long queues to be seen
Twice I called reception to have someone to come and unlock my windows and no one turned up
Also Air Conditioning wasn’t working I noticed a lot of people had the same issue
Eventually they changed my room to sea view but it was very noisy outside at night
Overall it’s not a hotel I would return to

Friends

10/10

Exceptional

24 Apr 2026

Arfan

I had a really time at this hotel. Looked very new & I was happy with the refurbishment. The cleaner was very good at her job called Geeta - was very helpful.

Thanks
Arfan Hussain

Friends_and_family Friends

6/10

Pleasant

18 Apr 2026

Susan

Hotel was nice, unfortunately the pool was being renovated and parts of the hotel. Although we did know this before we arrived. So scored amenities lower.

Staff were helpful.

Breakfast was good.

We had a sea view which was nice, but the room was hot, already moved rooms once so decided to stay with room even though couldn’t get air con to work.
Had windows open but the busy Main Street was noisy with racers during the night.

Good location, walkable from port. Old town, shopping and restaurants all nearby.

Lovely sandy beach across the road.
Beach was very littered though.

All in all good hotel for Tangiers.

Partner

4/10

Poor

18 Apr 2026

David

Although advertised, all the hotel's facilities are under construction. We chose this site for the gym and pool, which are both closed.

Family

8/10

Excellent

15 Apr 2026

Maricris

Location, breakfast great.

Partner

8/10

Excellent

28 Mar 2026

Damir

Gorgeous property, spectacular views and excellent breakfast. I’m sure will be even better after renovations!

Family_with_children

10/10

Exceptional

13 Mar 2026

Chloe

Lovely modern, clean hotel in a great location. This is located on the main corniche opposite the beach and a walk away from the medina, Kasbah etc.

Didn’t get to use the pool as closed until warmer weather but it looked nice.

Breakfast was 10 euros per day per person and was a good buffet selection of hot and cold foods.

Basket parking very easy and helpful.

Overall very pleasant stay and would stay here again

Partner

10/10

Exceptional

24 Feb 2026

Layeequddin

It was a pleasant experience staying at this property. Clean, comfortable, great location and excellent staff.

Self

10/10

Exceptional

19 Jan 2026

Shawn

Everything was the very best!

10/10

Exceptional

18 Jan 2026

Emmanuel

Nice friendly staff

2/10

Poor

16 Jan 2026

Bou

The room was neglected and the staff was rude.

Leisure Family

10/10

Exceptional

12 Jan 2026

nazim

The Guest relation co-ordinator Maria was a star. She went above and beyond to make our stay a pleasant one.
The house keeping Lady Gheta was excellent. They room was cleaned and tidied in every nook and cranny.
The Hotel was great as well. Good location

Leisure Partner

4/10

Poor

08 Jan 2026

TAHIR

Tired hotel. Tired everything.

10/10

Exceptional

05 Jan 2026

Hamza

Staff is the 5 star. Everyone is professional and kind. I loved my stay

Leisure Family

10/10

Exceptional

27 Dec 2025

Coleridge

The staff were very accomodating to our specific needs. The rooms were very comfortable.

Leisure Family

2/10

Poor

27 Dec 2025

Ikbal

The breakfast was dirty

Friends_and_family Family

10/10

Exceptional

22 Dec 2025

GALAL

Excellent food.staff.hospitality

Leisure Family

6/10

Pleasant

06 Dec 2025

Sheena

The hotel service is great, everyone is attentive. 5stars for location, walkable, everything around is great. However a few amenities need some TLC: the shower this morning won’t heat up, the bathrooms sealants seem to wearing and the toilet roll holder needs fixing.

10/10

Exceptional

26 Nov 2025

Razwana

Loved my stay 😍 perfect location

Leisure Family

10/10

Exceptional

16 Nov 2025

Sameh

Clean room,

10/10

Exceptional

15 Nov 2025

Amir

The location, the staff and the cleanliness was brilliant. Excellent stay
Front check-in staff were professional.

6/10

Pleasant

31 Oct 2025

rahma

It will be nice if they have a cattle in the room and I didn’t like the housekeeping knocking every morning to collect towels so they can wash them and get them ready of the evening. I guess they are short of towels

10/10

Exceptional

30 Oct 2025

Ali

Great place. Great hotel
Enjoyed my stayed.

Leisure Self

10/10

Exceptional

17 Oct 2025

Ziad

Check your rental car before the valet parking

Leisure

10/10

Exceptional

11 Oct 2025

Balbinder

Very good supurb

Friends_and_family Friends

8/10

Excellent

27 Sep 2025

Amara

Good location, quite clean, comfy beds, staff cleaned room everyday.

Leisure

10/10

Exceptional

24 Sep 2025

Abby (Jhanrie)

Short but sweet.

4/10

Poor

10 Sep 2025

Mehdi

This hotel Needs a lot of work, the staff is very uncoordinated and need lots of training,the rooms are very outdated…they need to start over lol

10/10

Exceptional

31 Aug 2025

shawne

Location was great, hotel was great.

Leisure

8/10

Excellent

05 Aug 2025

Sabah

Nice hotel

2/10

Poor

05 Aug 2025

Ismail

Very slow service. Staff not helpful. Not friendly. No towels available. Housekeeping service the worst. Overall the worst experience I've ever had in hotel stays. They made me wait 2 to 3 hours to get towels. I got my towels around 9pm instead of in the morning like most hotels. The elevator doesn't work properly. This hotel is rated 4 stars ut should rated -1 star

Leisure Self

2/10

Poor

04 Aug 2025

Mark

Absolutely disgraceful service once again throughout and even though I felt they deserved a second chance last time I will never return. Staff are rude, incapable of managing services and simply are not interested. A complaint will cause an uncomfortable argument. Breakfast is chaos, with children running riot and staff incapable of dealing with requests. Often you cannot find cutlery, or glasses and tables are generally dirty although there is staff available. The pool is an absolute nightmare, overcrowded with very loud music and the small small as if it were in an amusement park. I understand that mainly the hotel is frequented by Moroccan families and culturally they find things acceptable that Europeans don't but the price is exhobitant and much more is expected.

Leisure Family

8/10

Excellent

02 Aug 2025

Benjamin

Very convenient for the beach, port and centre of town. Its a pity that people can smoke in the foyer and bars in the hotel. This meant you could not enjoy those areas if you are a non smoker.

Leisure Self

8/10

Excellent

24 Jul 2025

Ismail

Overall was a good experience

Leisure Self

10/10

Exceptional

03 Jul 2025

Ayana

Wonderful and helpful staff. Great beach location. Short cab ride to the medina and souk. I travelled with a wheelchair user and staff always were there to help me.

Leisure Family

8/10

Excellent

25 Jun 2025

AMINA

Excellente vue sur mer ! Confort Lit 5/10 , ce qui était très dérangeant pour moi c'est les stations pour fumeurs partout et a chaque étage juste a la sortie de l'ascenseur ! Par contre aucune odeur dans notre chambre.

Friends_and_family Family

4/10

Poor

20 Jun 2025

Karim

The check in was very bad.
The restaurant served same food lunch and dinner.
Bathroom no toothpaste the is no hangers.
Tv no cnn or any USA chanel.
Leavieng the hotel there was no parking in the front door for our taxi we had to walk out to the street to get to our taxi.

Partner

4/10

Poor

18 Jun 2025

ADIL

It's say family room but there's no bed for kids to sleep

6/10

Pleasant

12 Jun 2025

Ibrahim

Hotel is clean but the room are very small.

Leisure Family

10/10

Exceptional

08 Jun 2025

Abdul k

Stayed 4 nights in may 2025, I founded them Management and staff helpful and welcoming, recommending this hotel to everyone, close everything what you like.

8/10

Excellent

01 Jun 2025

Hsiuhung

Is nice place to stay

Leisure

2/10

Poor

22 May 2025

CHERRIE

My husband and I actually couldn’t wait for our stay at the Kenzi particularly for its close location to the beach, but by the second day, we couldn’t wait to leave! The hotel is old and tired! While we stayed in a duplex, hoping to give us more space, the furniture was scratched up and dirty. I didn’t even want to sit on the couch. We ran out of water every day in the bathroom for whatever reason (I thought it might’ve been related to the construction on the bottom floor), and there was always a huge puddle of water after taking a shower because the tub is not properly sealed around the glass. The outlets next to the beds also were not working, making it very inconvenient to charge phones etc. It’s a smoking hotel also!! While the website says it has “designated” smoking areas, the lobby seems to be one of those areas, much to our dismay!!! Had we known that, we would’ve stayed somewhere else. We also opted for the daily breakfast, and we would’ve been better off getting food at the very closest cafes. The breakfast areas were not clean, and the food was quite mediocre at best. The only good thing was the bed, which was firm to our liking, but it was only a queen sized bed when the reservation website called it a king. We will definitely be staying elsewhere when we’re back in Tangiers.

Leisure Partner

10/10

Exceptional

21 May 2025

Abdul k

I stayed 13 to 15 of may in this hotel,
The Staff amazing 5 stars,
Cleanes good 4 star
Are 5 stars
Front Disck Service 5 stars
I definitely recommend to my friend's
Room service great 5 stars

Business_and_leisure

10/10

Exceptional

15 May 2025

Ravindra

This is a truly unique experience, within walking distance of 300 high foot sand dunes, this was a place to decompress for a few days

Leisure Family

2/10

Poor

13 May 2025

Tarik

No pool and under construction not a 4 star more like 2 star

8/10

Excellent

11 May 2025

Francisco

Muy Recomendable

Está muy bien. En proceso de restauración pero ya está excelente. Sin piscinas por refaccion

Partner

8/10

Excellent

09 May 2025

Florence

Over all I'd great

10/10

Exceptional

07 May 2025

Rachid

Clean hotel room, great location to the beach, lot of restaurants.

Leisure Family

8/10

Excellent

03 May 2025

Verified traveler

Two Nights in Tangeir

Clean basic room with plenty of space. Hotel is undergoing some renovations with several areas including pool not available at time of stay. Food in bar was good however many good restaurants near by as well. Close to ferry terminal and train station. Good for a couple of nights.

Partner

6/10

Pleasant

30 Apr 2025

Ahmed

Hotel location, property and the area are wonderful. However the staff are rude and they were so unprofessional they need a little education of customer service

Leisure Family

10/10

Exceptional

22 Apr 2025

Jennifer

The location is easily walkable to many restaurants and the beach.

Leisure Self

2/10

Poor

22 Apr 2025

Ansam

Bad

First we surprised that tha amount of money on website is different which is we paid more than what the offer was . Zero service no kettle in the room and when we ask for hot water they bring it very late and cold no cover . Room always no cleaning probably, no changing the sheets even we ask every day but when we coming back to the hotel we didn’t find nothing we stayed 7 nights only twice. Very noisy at night. Not worth the money only good location that’s it .

Friends_and_family Friends

10/10

Exceptional

20 Apr 2025

Ebony

Excelente localización, justo frente a la playa. Buen trato, buen desayuno y estructura física

Leisure Partner

10/10

Exceptional

18 Apr 2025

ZAIR

excellent service clean hotel

6/10

Pleasant

10 Apr 2025

Joseph

We were staying at this hotel to visit our son who is a student in Tangier. The hotel was well maintained with a 1980s old money vibe. It was clean and convenient. We had to ask for toilet paper and towels as they were not replaced after housekeeping cleaned. It was strange to us not to have a fan in the bathroom or screens on the windows but that is an American expectation. The breakfast buffet was huge, but the staff had a hard time keeping up with replenishing the food and silverware after the daily tour busses left. The restaurant staff were friendly, but the front desk left much to be desired. They were not rude just barely spoke.

Leisure Family

4/10

Poor

17 Mar 2025

Lisa

Not a 4.5 star hotel

I booked this hotel for use of the gym and the spa. As it is Ramadan these were closed but they were advertised as available at the time of booking.
The room was ok id say it is more a 3 star hotel and definitely not 4.5!!
The bar staff were inattentive and dismissive spending more time on their phones than customer service!
The staff weren’t very friendly or helpful when I asked about the gym they opened it with a security guard observing us to which we left.
The gym equipment was also very poor no free weights and some machines not working.
I asked to speak to the manager but he didn’t work weekends and there was no one else in charge. We had booked 3 nights but only stayed 2!

Friends_and_family Family

6/10

Pleasant

23 Feb 2025

Verified traveler

OK stay, not great, but not bad.

It's a fine hotel, and the service was good. The wifi in the room kept going in and out. The seaside rooms are very noisy. Traffic noise all night long made it difficult to sleep.

Friends_and_family Family

10/10

Exceptional

21 Jan 2025

Dominik

Nice hotel, convenient location in the new part of town. Lovely beach across the street. Make sure you book a room with sea view. You will not be disappointed. You can even see the Spanish coastline (Tenerife) in the distance from your room.
Too bad the hotel pool wasn’t open. I was there in January and had the pool been open, cleaned and heated I would have definitely used it. But I understand that it was winter temperatures in Morocco. For me as a Canadian it was like Spring.

Leisure Self

8/10

Excellent

09 Jan 2025

Melissa

nice hotel.

Leisure Family

6/10

Pleasant

24 Nov 2024

Abdel

My stay at Kenzi

The stay was great. The housekeeping service was Excellent!! Safae was super attentive and incredible. Much appreciated

Self

8/10

Excellent

22 Nov 2024

Fatima

The air conditioning was not working

Friends_and_family Family

8/10

Excellent

19 Nov 2024

Robert

The hotel is in a good location. Lots and f restaurants and a beautiful beach. The breakfast buffet is very good. The bad is that they didn’t have air conditioning. We were told to just open the window which would be fine if the cars didn’t honk their horns all night. It made sleeping very uncomfortable.

Leisure Partner

4/10

Poor

03 Nov 2024

Daniel

Pros. Some rooms have an ocean view. It is not too far from the old Medina and the tapas bar downstairs was okay.
Cons. Very rundown property far beyond its heyday. The reception foyer makes you think the hotel will be okay, but the rooms are in a state of disrepair and neglect. The 3 staff did not offer any assistance at the front when we arrived with all our luggage and maintained a rude attitude our whole stay, likely the worst we have experienced. They would stand in the doorways (one of which is broken and permanently closed), not greet or acknowledge us and block entry making you walk around them. Mostly on their phones. I asked for an umbrella during the heavy rain, they pointed to the two avaialble and barked \"thats for the carpark\" and I asked for the second one to which he barked louder \"broken!\"
Checkin took 25 minutes. 3 staff members in the office area on their computers and phones watching one girl check in the whole line of people.
First room on 2nd floor, the AC did not work and the thermostat had an additional switch added to turn it off and on but still didnt work. The room smelled like food and cigarettes, however the overall condition was reasonable. The front desks response was the hotel was full untill we said it smelled like rotten food and suddenly a new room was available on the 7th floor.
2nd room was worse with holes in the walls and graffiti engraved in the bathroom.
Would not recommend. More to say but have run out of characters allowed.

Leisure Family

10/10

Exceptional

16 Oct 2024

Heberto

Nice view and convenient location

8/10

Excellent

14 Oct 2024

Rodney

Lovely hotel.

Lovely few days stay . However, bed and pillows extremely firm. One waitress in charge not very pleasant, but all waiters very friendly and helpful. Breakfast could not be faulted, plenty if everything and very fresh.

Partner

10/10

Exceptional

03 Oct 2024

Moatez

Great

Leisure Family_with_children

8/10

Excellent

07 Sep 2024

suhail

Overall good

Partner

2/10

Poor

03 Sep 2024

Amina

Did not love my stay. Check in was not efficient and took forever. Staff is just standing there on their phone and being unhelpful except the guy who helped with our bags. Front desk does not answer.
Plugs not working, Ac was not working well. Overall unpleasant experience and would not go back. Absolutely not worth the money!

Leisure Family

10/10

Exceptional

20 Aug 2024

Mohammed amine

Very amiable, cozy,clean and convenient

Leisure Family

10/10

Exceptional

13 Aug 2024

Guenther

Great location by the beach

Leisure Partner

8/10

Excellent

12 Jul 2024

Roger

Great breakfast and beautiful property. Stafe was courteous.

Leisure Partner

8/10

Excellent

06 Jul 2024

Tu Phuong

This hotel is quite fine for a quick stay. We enjoyed the massage , haircut and hammam services. The ladies are more than welcoming.

Leisure Family

4/10

Poor

23 Jun 2024

Andreas

Disinterested staff to a man and women. Paying guests are an inconvenience that disturb their day.

They don't allow the A/C to be turned on until its 'summer'. I was there in June and the temperature was in the 30s .

The water wasn't running in my bathroom. I was told to wait in my room as Maintenance are only allowed in when the guest is present. He arrived in half an hour without his tools . Told me he was just going to get them and never came back! Receptions only comment was would you like a different room! Breakfast was dreadful so only went twice (in 9 days). Restaurant food was very hit or miss. The pool area allows outside guest to play their own sound systems so that a relaxing Sunday became Battle of the Bands! The place is obviously just for people on tours staying one night and moving on.

Business Self

10/10

Exceptional

21 Jun 2024

Houda

The hotel location is phenomenal! Everything within walking distance! Beach ofcourse as it's beachfront lol restaurants supermarket. Train station red bus stop ...and it is VERY safe all day / night ! The hotell staff are very nice and polite, especially this guy named Redouane at the reception, he patiently helped fix my messed up booking i made in expedia also this girl Hanaa at the breakfast buffet , she was very sweet and fast responder when i asked for silverware...The only thing I would like management to consider is that our suite didn't have lock from inside wich made me feel bit uncomfortable leaving my teenage daughter alone to go get breakfast as she doesn't eat breakfast , I'm a travler and that is the first time where a hotel room doesn't have locks inside, even though it's very safe area / city but it doesn't hurt to have that Tangier is a beautiful city to visit ! Shokran Redouane & Hanaa , will definitely go back one day .

Family_with_children

8/10

Excellent

19 Jun 2024

RAchid

Great location, great hotel, friendly crew, nice breakfast

Leisure Family

10/10

Exceptional

07 Jun 2024

R Lalit

Great property!!
Amazing room

10/10

Exceptional

01 Jun 2024

Omar

Great service. Friendly staff. Breakfast buffet is great. Many choices and abundantly. Hop in Hop off stops in front the Hotel even there's no signs there. Just ask the busses to stop.

Leisure Family

4/10

Poor

27 Apr 2024

John

Lift waiting times, unfriendly reception staff, breakfast buffet a disaster, uncleared tables, no plates and no tables.

10/10

Exceptional

19 Apr 2024

Ruth

Right by the ocean front.walkable to the Marina, restaurants and train station. Staff at front desk very helpful. Special thanks to M. Moualooakil for helping me print my tour bus tickets Thursday night. We had trouble printing and he was very kind to print from his phone number for me. He went above and beyond fo make it happen. Thank you.
Breakfast was good and I was able to use pool and gym without any problems.

Leisure

8/10

Excellent

19 Apr 2024

heuda

Property is getting old. But the service and the location are great.
While the rooms are updated common areas are dated

Business Self

10/10

Exceptional

23 Feb 2024

Salwa

Excellent, friendly staff
Perfect location

Leisure

6/10

Pleasant

17 Dec 2023

Florin

The room was beside construction building. At 8:30 am bang bang bang non stop. One day we had no cold water, only burning hot water. We asked how much for transportation to airport, been told 100 MAD, arrived at airport , driver demanding 200 MAD (we toke airport to hotel normal airport taxi which charged us 150 MAD and we thought we got robbed)

Business

2/10

Poor

29 Sep 2023

Mostafa

The area is in a great location but those rooms are terrible and nothing like in the photos. I booked the hotel thinking I was gonna spend a great vacation in a nice place but reality was nothing even close to that. The room was so outdated, very dirty and old . Ants were everywhere, and good luck sleeping at night from people’s noise . Even the a/c fan was squeaking and the room was about to breakdown . I really wouldn’t go there anymore.

Leisure Self

4/10

Poor

29 Sep 2023

M

Very noisy hotel by the sea. I could not sleep all night. The people in the hotel are too commercial minded and fake.

Partner

6/10

Pleasant

08 Sep 2023

Kimberly

Nice hotel rooms, very terrible drainage system, bathroom flooded.

Leisure Family_with_children

4/10

Poor

06 Sep 2023

Debra

Not worth it

Room was nice.
Front desk - no helpful - basically ignored requests
Ran out of money to exchanged
Getting a taxi so difficult and then when you give them instructions follow on your google map they decide they will take you where you want.

Self

6/10

Pleasant

06 Sep 2023

Karim

Great location, beautiful views from the windows,but the conditions of the rooms could be better. I would rate it a 3 star hotel.

Family

4/10

Poor

27 Aug 2023

Anouar

Terrible vew rooms and facilities

4/10

Poor

14 Jul 2023

Abuagela

Hotel location is right on the beach. The hotel offers good breakfast buffet though the timing is inconvenient between 6 and 9. Perhaps, the most annoying thing is their unreliable WiFi being very slow and occasionally disconnects and wouldn't let you sign back in automatically. The WiFi is only OK in the lobby. We had complained about the WiFi, the refrigerator, the AC, and some noise coming from the ceiling but only the refrigerator issue was fixed. Just frustrated and disappointed.

Leisure Partner

10/10

Exceptional

30 Jun 2023

Rhonda

The air conditioning unit didn’t work very well in our room 1704

Leisure Family

10/10

Exceptional

27 Jun 2023

Simohammed

All good

Leisure Family

10/10

Exceptional

18 May 2023

ERNESTO

Wonderful for vacations

This is a big hotel, clean, in great conditions, nice pool, good bars, wonderful buffet, nice staff just in front of the beach. Many restaurants close by.

Friends_and_family Family

8/10

Excellent

09 Apr 2023

Greg

Fg

10/10

Exceptional

29 Mar 2023

Salah eddine

Nice and clean

Business_and_leisure Self

8/10

Excellent

06 Mar 2023

Nadia

I love it

Business_and_leisure Self

8/10

Excellent

13 Feb 2023

DANIELE

Upon arrival they gave me a room that wasn’t clean and smelled like urine, I called and complained and they changed my room to a cleaned one, the breakfast was ok as well.

Leisure Partner

10/10

Exceptional

10 Feb 2023

abubakar

Parking and free breakfast and stuff are friendly

Leisure Family

4/10

Poor

07 Jan 2023

Younes

Needs a lot of updates

Leisure Family

10/10

Exceptional

22 Dec 2022

kassem

The staff are super friendly and kind. From the welcome desk to the house keeping to the restaurant to the spa. You really feel there is an harmony and professionalism in how things are managed. We really enjoyed our stay there and we'd like to extend our thanks and appreciation to the accommodation manger, GM, Spa manager and all the staff.

6/10

Pleasant

13 Nov 2022

Halima

OK, it’s a ‘decent’ location with the best feature being the location -right next to the beach. The hotel can be so much better if the cleanliness was up to a ‘good’ standard. The staff were ok, the pool was dire and I don’t think the onsite Spa is of a brilliant standard.

Leisure Family