Name: Kenzi Solazur
Address: Boulevard Mohamed VI, Tangier, 90000, MA

2/10

Poor

21 Jul 2026

Gabriel

Staff is completely impolite. They would only serve me in Arabic, I’ve never seen such a dirty bathroom sink in my life. And the bedsheets had stains all in all it was a terrible experience

8/10

Excellent

16 Jul 2026

Osama

Excellent views of the Mediterranean, friendly staff and clean property. I appreciated that parking was available and free.

Self

6/10

Pleasant

15 Jul 2026

Driss

The only thing that I didn’t like the guy on the reception said that the pool close at 8 pm but it was 7 two earlier for summer and we didn’t enjoy the pool also he mentioned that there is no room left for beach view but we asked and find out that it was a lot of room ready

Family_with_children

4/10

Poor

07 Jul 2026

Fran

I didn’t like that our room was not ready for nearly 2 hours late and then both showers had no water and that meant we had no basic bed and water for our first 3 hours

10/10

Exceptional

07 Jul 2026

Darrick

Great

10/10

Exceptional

01 Jul 2026

Mohammed

Best hotel in Tangier. Beet location but very expensive.

Partner

8/10

Excellent

21 Jun 2026

Fatima

Great staff.

Family

2/10

Poor

17 Jun 2026

Nadim

Avoid, avoid, avoid. Not enough characters to describe the dreadful experience I had.

Friends

4/10

Poor

14 Jun 2026

Ahmed

I initially had a good impression based on my pre-arrival communication with the hotel. I reserved two rooms and clearly requested that they be close to each other, but upon arrival, they were several floors apart, which was inconvenient.
Unfortunately, the issues continued during our stay. The air conditioning was not functioning and there was an unpleasant odor in the room. When I contacted reception, I was told the problem affected the entire hotel and would not be resolved quickly. Additionally, both kettles in our rooms were not working. I tried calling reception for nearly 3.5 hours, but my calls were repeatedly ignored, and I eventually had to go down in person to get assistance.
That said, the location is excellent, the breakfast was enjoyable, and the valet staff were outstanding and very helpful. However, based on this experience, if I visit Tangier again, this hotel would be my last choice.

Family

10/10

Exceptional

12 Jun 2026

Soroor

Very friendly and helpful staff. Rooms and beds were very clean and tidy. Breakfast was very good quality. Highly recommended!

Family_with_children

10/10

Exceptional

11 Jun 2026

Fatima Zahra Bachkiri

Service impeccable personne accueillant aimable

Partner

10/10

Exceptional

08 Jun 2026

Suod

Nice and good location , few feet’s from the sea. The staff were really friendly and helpful, if you are looking for place to eat ,walk and visit ask the door men . Don’t trust the taxis, you know what I mean!!!!

Self

10/10

Exceptional

03 Jun 2026

Virginia

Clean room, great staff

Partner

4/10

Poor

02 Jun 2026

Batchevah

Pas de machine à café dans les chambres aucun crochet pour accrocher les serviettes manque de serviettes et de tapis de bain le matelas inconfortable l’hôtel est bien placé par rapport à la plage .

Partner

6/10

Pleasant

01 Jun 2026

waseem

Breakfast was decent. Bathroom doors are thin frosted glass and if you having a big dump then all the noises can be heard and the extract fan doesnt work so it smells. The shower rail was broken and reported on the first day . Never fixed. Fridge doesnt work and reported multiple times. Never fixed . Cleaners didn't change the sheet and the towels where taken in the morning cleaned and returned by 6pm . What if I needed them in between?? Bath mats were sometimes there's sometimes not . Cleaners in room 2 times a day . Why? Location was really good. Staff were friendly enough but could not resolve my issues. Amenities around the hotel were good. Opposite the beach and near the marina . I have mixed feeling as the hotel could be alot better . The concierge were great and very helpful 👍 and didnt expect money

Friends_and_family Family

2/10

Poor

29 May 2026

NEZHA

Very bad hotel dirty rooms and furniture the reception staff they are not polite and they don’t have any idea about hotel management and hospitality I’m really feel so sorry to book this hotel and it’s first time in my life a restaurant in hotel for breakfast time you should pay before you dine and your not allowed to check what they serve in the buffet
Can you believe it !!!

Friends_and_family Family

10/10

Exceptional

28 May 2026

wendy

Good location across from beach. About 15-20 min walk to train station and souk

Family

10/10

Exceptional

25 May 2026

wendy

Great location across from beach. About a 15min walk to souk. Close to train station.

Family

10/10

Exceptional

22 May 2026

Siddeeqa

Perfect spot for family and adults both

Self

8/10

Excellent

21 May 2026

Trong Hung

Beachfront hotel on the big avenue with lots of restaurants. 15 min walk to train station and shopping mall or 15-20 Dh by taxi in 10 min. Nice and big hotel but very slow the check in process. Recommended and will return .

Partner

10/10

Exceptional

15 May 2026

ZULFIQAR

Good location Staff very friendly

Partner

10/10

Exceptional

14 May 2026

Osman

Friendly staff. Specially Mr. Ridwan who was very professional and helpful during my stay.

Family

10/10

Exceptional

13 May 2026

Avtar

Every thing was as good as always. Since the refurbishment hotel now tries 4 star plus

Friends_and_family Friends

8/10

Excellent

12 May 2026

Mustapha

The breakfast is great.
The staff are all very friendly and helpful. The hotel is in need of the rooms upgrade

Self

8/10

Excellent

11 May 2026

Zahraa

Good, but yhe price is high compared to the quality,,special thanks for the staffs.

Family

10/10

Exceptional

05 May 2026

Valerie

Perfect place if you get the ocean view

10/10

Exceptional

05 May 2026

Thomas

Walked from the ferry to the hotel. Walk to the Old Medina. Behind the hotel, very nice neighborhoods and shopping District.

Partner

10/10

Exceptional

28 Apr 2026

Arfan

Hi the hotel looked very nice & was refurbished to good standard. The staff was very nice especially the cleaner call Ghita. She cleaned the room very nice & was very helpful.
I would definitely come back here again.

Thank you
Kind regards
Arfan

Friends_and_family Friends

10/10

Exceptional

27 Apr 2026

Imran

We had a wonderful stay at Kenzi Solazur Hotel. A special thank you to Mariam and Ouisele for their outstanding customer service they were friendly, attentive, and made us feel genuinely welcome from the moment we arrived. They answered all our questions and queries with professionalism and care. Their excellent service really made our experience memorable. Highly appreciated!

Friends

4/10

Poor

25 Apr 2026

PRAKASH

Reception staff not good at dealing with issues and always long queues to be seen
Twice I called reception to have someone to come and unlock my windows and no one turned up
Also Air Conditioning wasn’t working I noticed a lot of people had the same issue
Eventually they changed my room to sea view but it was very noisy outside at night
Overall it’s not a hotel I would return to

Friends

10/10

Exceptional

24 Apr 2026

Arfan

I had a really time at this hotel. Looked very new & I was happy with the refurbishment. The cleaner was very good at her job called Geeta - was very helpful.

Thanks
Arfan Hussain

Friends_and_family Friends

6/10

Pleasant

18 Apr 2026

Susan

Hotel was nice, unfortunately the pool was being renovated and parts of the hotel. Although we did know this before we arrived. So scored amenities lower.

Staff were helpful.

Breakfast was good.

We had a sea view which was nice, but the room was hot, already moved rooms once so decided to stay with room even though couldn’t get air con to work.
Had windows open but the busy Main Street was noisy with racers during the night.

Good location, walkable from port. Old town, shopping and restaurants all nearby.

Lovely sandy beach across the road.
Beach was very littered though.

All in all good hotel for Tangiers.

Partner

4/10

Poor

18 Apr 2026

David

Although advertised, all the hotel's facilities are under construction. We chose this site for the gym and pool, which are both closed.

Family

8/10

Excellent

15 Apr 2026

Maricris

Location, breakfast great.

Partner

8/10

Excellent

28 Mar 2026

Damir

Gorgeous property, spectacular views and excellent breakfast. I’m sure will be even better after renovations!

Family_with_children

10/10

Exceptional

13 Mar 2026

Chloe

Lovely modern, clean hotel in a great location. This is located on the main corniche opposite the beach and a walk away from the medina, Kasbah etc.

Didn’t get to use the pool as closed until warmer weather but it looked nice.

Breakfast was 10 euros per day per person and was a good buffet selection of hot and cold foods.

Basket parking very easy and helpful.

Overall very pleasant stay and would stay here again

Partner

10/10

Exceptional

24 Feb 2026

Layeequddin

It was a pleasant experience staying at this property. Clean, comfortable, great location and excellent staff.

Self

10/10

Exceptional

19 Jan 2026

Shawn

Everything was the very best!

10/10

Exceptional

18 Jan 2026

Emmanuel

Nice friendly staff

2/10

Poor

16 Jan 2026

Bou

The room was neglected and the staff was rude.

Leisure Family

10/10

Exceptional

12 Jan 2026

nazim

The Guest relation co-ordinator Maria was a star. She went above and beyond to make our stay a pleasant one.
The house keeping Lady Gheta was excellent. They room was cleaned and tidied in every nook and cranny.
The Hotel was great as well. Good location

Leisure Partner

4/10

Poor

08 Jan 2026

TAHIR

Tired hotel. Tired everything.

10/10

Exceptional

05 Jan 2026

Hamza

Staff is the 5 star. Everyone is professional and kind. I loved my stay

Leisure Family

10/10

Exceptional

27 Dec 2025

Coleridge

The staff were very accomodating to our specific needs. The rooms were very comfortable.

Leisure Family

2/10

Poor

27 Dec 2025

Ikbal

The breakfast was dirty

Friends_and_family Family

10/10

Exceptional

22 Dec 2025

GALAL

Excellent food.staff.hospitality

Leisure Family

6/10

Pleasant

06 Dec 2025

Sheena

The hotel service is great, everyone is attentive. 5stars for location, walkable, everything around is great. However a few amenities need some TLC: the shower this morning won’t heat up, the bathrooms sealants seem to wearing and the toilet roll holder needs fixing.

10/10

Exceptional

26 Nov 2025

Razwana

Loved my stay 😍 perfect location

Leisure Family

10/10

Exceptional

16 Nov 2025

Sameh

Clean room,

10/10

Exceptional

15 Nov 2025

Amir

The location, the staff and the cleanliness was brilliant. Excellent stay
Front check-in staff were professional.

6/10

Pleasant

31 Oct 2025

rahma

It will be nice if they have a cattle in the room and I didn’t like the housekeeping knocking every morning to collect towels so they can wash them and get them ready of the evening. I guess they are short of towels

10/10

Exceptional

30 Oct 2025

Ali

Great place. Great hotel
Enjoyed my stayed.

Leisure Self

10/10

Exceptional

17 Oct 2025

Ziad

Check your rental car before the valet parking

Leisure

10/10

Exceptional

11 Oct 2025

Balbinder

Very good supurb

Friends_and_family Friends

8/10

Excellent

27 Sep 2025

Amara

Good location, quite clean, comfy beds, staff cleaned room everyday.

Leisure

10/10

Exceptional

24 Sep 2025

Abby (Jhanrie)

Short but sweet.

4/10

Poor

10 Sep 2025

Mehdi

This hotel Needs a lot of work, the staff is very uncoordinated and need lots of training,the rooms are very outdated…they need to start over lol

10/10

Exceptional

31 Aug 2025

shawne

Location was great, hotel was great.

Leisure

8/10

Excellent

05 Aug 2025

Sabah

Nice hotel

2/10

Poor

05 Aug 2025

Ismail

Very slow service. Staff not helpful. Not friendly. No towels available. Housekeeping service the worst. Overall the worst experience I've ever had in hotel stays. They made me wait 2 to 3 hours to get towels. I got my towels around 9pm instead of in the morning like most hotels. The elevator doesn't work properly. This hotel is rated 4 stars ut should rated -1 star

Leisure Self

2/10

Poor

04 Aug 2025

Mark

Absolutely disgraceful service once again throughout and even though I felt they deserved a second chance last time I will never return. Staff are rude, incapable of managing services and simply are not interested. A complaint will cause an uncomfortable argument. Breakfast is chaos, with children running riot and staff incapable of dealing with requests. Often you cannot find cutlery, or glasses and tables are generally dirty although there is staff available. The pool is an absolute nightmare, overcrowded with very loud music and the small small as if it were in an amusement park. I understand that mainly the hotel is frequented by Moroccan families and culturally they find things acceptable that Europeans don't but the price is exhobitant and much more is expected.

Leisure Family

8/10

Excellent

02 Aug 2025

Benjamin

Very convenient for the beach, port and centre of town. Its a pity that people can smoke in the foyer and bars in the hotel. This meant you could not enjoy those areas if you are a non smoker.

Leisure Self

8/10

Excellent

24 Jul 2025

Ismail

Overall was a good experience

Leisure Self

10/10

Exceptional

03 Jul 2025

Ayana

Wonderful and helpful staff. Great beach location. Short cab ride to the medina and souk. I travelled with a wheelchair user and staff always were there to help me.

Leisure Family

8/10

Excellent

25 Jun 2025

AMINA

Excellente vue sur mer ! Confort Lit 5/10 , ce qui était très dérangeant pour moi c'est les stations pour fumeurs partout et a chaque étage juste a la sortie de l'ascenseur ! Par contre aucune odeur dans notre chambre.

Friends_and_family Family

4/10

Poor

20 Jun 2025

Karim

The check in was very bad.
The restaurant served same food lunch and dinner.
Bathroom no toothpaste the is no hangers.
Tv no cnn or any USA chanel.
Leavieng the hotel there was no parking in the front door for our taxi we had to walk out to the street to get to our taxi.

Partner

4/10

Poor

18 Jun 2025

ADIL

It's say family room but there's no bed for kids to sleep

6/10

Pleasant

12 Jun 2025

Ibrahim

Hotel is clean but the room are very small.

Leisure Family

10/10

Exceptional

08 Jun 2025

Abdul k

Stayed 4 nights in may 2025, I founded them Management and staff helpful and welcoming, recommending this hotel to everyone, close everything what you like.

8/10

Excellent

01 Jun 2025

Hsiuhung

Is nice place to stay

Leisure

2/10

Poor

22 May 2025

CHERRIE

My husband and I actually couldn’t wait for our stay at the Kenzi particularly for its close location to the beach, but by the second day, we couldn’t wait to leave! The hotel is old and tired! While we stayed in a duplex, hoping to give us more space, the furniture was scratched up and dirty. I didn’t even want to sit on the couch. We ran out of water every day in the bathroom for whatever reason (I thought it might’ve been related to the construction on the bottom floor), and there was always a huge puddle of water after taking a shower because the tub is not properly sealed around the glass. The outlets next to the beds also were not working, making it very inconvenient to charge phones etc. It’s a smoking hotel also!! While the website says it has “designated” smoking areas, the lobby seems to be one of those areas, much to our dismay!!! Had we known that, we would’ve stayed somewhere else. We also opted for the daily breakfast, and we would’ve been better off getting food at the very closest cafes. The breakfast areas were not clean, and the food was quite mediocre at best. The only good thing was the bed, which was firm to our liking, but it was only a queen sized bed when the reservation website called it a king. We will definitely be staying elsewhere when we’re back in Tangiers.

Leisure Partner

10/10

Exceptional

21 May 2025

Abdul k

I stayed 13 to 15 of may in this hotel,
The Staff amazing 5 stars,
Cleanes good 4 star
Are 5 stars
Front Disck Service 5 stars
I definitely recommend to my friend's
Room service great 5 stars

Business_and_leisure

10/10

Exceptional

15 May 2025

Ravindra

This is a truly unique experience, within walking distance of 300 high foot sand dunes, this was a place to decompress for a few days

Leisure Family

2/10

Poor

13 May 2025

Tarik

No pool and under construction not a 4 star more like 2 star

8/10

Excellent

11 May 2025

Francisco

Muy Recomendable

Está muy bien. En proceso de restauración pero ya está excelente. Sin piscinas por refaccion

Partner

8/10

Excellent

09 May 2025

Florence

Over all I'd great

10/10

Exceptional

07 May 2025

Rachid

Clean hotel room, great location to the beach, lot of restaurants.

Leisure Family

8/10

Excellent

03 May 2025

Verified traveler

Two Nights in Tangeir

Clean basic room with plenty of space. Hotel is undergoing some renovations with several areas including pool not available at time of stay. Food in bar was good however many good restaurants near by as well. Close to ferry terminal and train station. Good for a couple of nights.

Partner

6/10

Pleasant

30 Apr 2025

Ahmed

Hotel location, property and the area are wonderful. However the staff are rude and they were so unprofessional they need a little education of customer service

Leisure Family

10/10

Exceptional

22 Apr 2025

Jennifer

The location is easily walkable to many restaurants and the beach.

Leisure Self

2/10

Poor

22 Apr 2025

Ansam

Bad

First we surprised that tha amount of money on website is different which is we paid more than what the offer was . Zero service no kettle in the room and when we ask for hot water they bring it very late and cold no cover . Room always no cleaning probably, no changing the sheets even we ask every day but when we coming back to the hotel we didn’t find nothing we stayed 7 nights only twice. Very noisy at night. Not worth the money only good location that’s it .

Friends_and_family Friends

10/10

Exceptional

20 Apr 2025

Ebony

Excelente localización, justo frente a la playa. Buen trato, buen desayuno y estructura física

Leisure Partner

10/10

Exceptional

18 Apr 2025

ZAIR

excellent service clean hotel

6/10

Pleasant

10 Apr 2025

Joseph

We were staying at this hotel to visit our son who is a student in Tangier. The hotel was well maintained with a 1980s old money vibe. It was clean and convenient. We had to ask for toilet paper and towels as they were not replaced after housekeeping cleaned. It was strange to us not to have a fan in the bathroom or screens on the windows but that is an American expectation. The breakfast buffet was huge, but the staff had a hard time keeping up with replenishing the food and silverware after the daily tour busses left. The restaurant staff were friendly, but the front desk left much to be desired. They were not rude just barely spoke.

Leisure Family

4/10

Poor

17 Mar 2025

Lisa

Not a 4.5 star hotel

I booked this hotel for use of the gym and the spa. As it is Ramadan these were closed but they were advertised as available at the time of booking.
The room was ok id say it is more a 3 star hotel and definitely not 4.5!!
The bar staff were inattentive and dismissive spending more time on their phones than customer service!
The staff weren’t very friendly or helpful when I asked about the gym they opened it with a security guard observing us to which we left.
The gym equipment was also very poor no free weights and some machines not working.
I asked to speak to the manager but he didn’t work weekends and there was no one else in charge. We had booked 3 nights but only stayed 2!

Friends_and_family Family

6/10

Pleasant

23 Feb 2025

Verified traveler

OK stay, not great, but not bad.

It's a fine hotel, and the service was good. The wifi in the room kept going in and out. The seaside rooms are very noisy. Traffic noise all night long made it difficult to sleep.

Friends_and_family Family

10/10

Exceptional

21 Jan 2025

Dominik

Nice hotel, convenient location in the new part of town. Lovely beach across the street. Make sure you book a room with sea view. You will not be disappointed. You can even see the Spanish coastline (Tenerife) in the distance from your room.
Too bad the hotel pool wasn’t open. I was there in January and had the pool been open, cleaned and heated I would have definitely used it. But I understand that it was winter temperatures in Morocco. For me as a Canadian it was like Spring.

Leisure Self

8/10

Excellent

09 Jan 2025

Melissa

nice hotel.

Leisure Family

6/10

Pleasant

24 Nov 2024

Abdel

My stay at Kenzi

The stay was great. The housekeeping service was Excellent!! Safae was super attentive and incredible. Much appreciated

Self

8/10

Excellent

22 Nov 2024

Fatima

The air conditioning was not working

Friends_and_family Family

8/10

Excellent

19 Nov 2024

Robert

The hotel is in a good location. Lots and f restaurants and a beautiful beach. The breakfast buffet is very good. The bad is that they didn’t have air conditioning. We were told to just open the window which would be fine if the cars didn’t honk their horns all night. It made sleeping very uncomfortable.

Leisure Partner

4/10

Poor

03 Nov 2024

Daniel

Pros. Some rooms have an ocean view. It is not too far from the old Medina and the tapas bar downstairs was okay.
Cons. Very rundown property far beyond its heyday. The reception foyer makes you think the hotel will be okay, but the rooms are in a state of disrepair and neglect. The 3 staff did not offer any assistance at the front when we arrived with all our luggage and maintained a rude attitude our whole stay, likely the worst we have experienced. They would stand in the doorways (one of which is broken and permanently closed), not greet or acknowledge us and block entry making you walk around them. Mostly on their phones. I asked for an umbrella during the heavy rain, they pointed to the two avaialble and barked \"thats for the carpark\" and I asked for the second one to which he barked louder \"broken!\"
Checkin took 25 minutes. 3 staff members in the office area on their computers and phones watching one girl check in the whole line of people.
First room on 2nd floor, the AC did not work and the thermostat had an additional switch added to turn it off and on but still didnt work. The room smelled like food and cigarettes, however the overall condition was reasonable. The front desks response was the hotel was full untill we said it smelled like rotten food and suddenly a new room was available on the 7th floor.
2nd room was worse with holes in the walls and graffiti engraved in the bathroom.
Would not recommend. More to say but have run out of characters allowed.

Leisure Family

10/10

Exceptional

16 Oct 2024

Heberto

Nice view and convenient location

8/10

Excellent

14 Oct 2024

Rodney

Lovely hotel.

Lovely few days stay . However, bed and pillows extremely firm. One waitress in charge not very pleasant, but all waiters very friendly and helpful. Breakfast could not be faulted, plenty if everything and very fresh.

Partner

10/10

Exceptional

03 Oct 2024

Moatez

Great

Leisure Family_with_children

8/10

Excellent

07 Sep 2024

suhail

Overall good

Partner

2/10

Poor

03 Sep 2024

Amina

Did not love my stay. Check in was not efficient and took forever. Staff is just standing there on their phone and being unhelpful except the guy who helped with our bags. Front desk does not answer.
Plugs not working, Ac was not working well. Overall unpleasant experience and would not go back. Absolutely not worth the money!

Leisure Family

10/10

Exceptional

20 Aug 2024

Mohammed amine

Very amiable, cozy,clean and convenient

Leisure Family

10/10

Exceptional

13 Aug 2024

Guenther

Great location by the beach