Caribbean Resort

6/10

Pleasant

27 Apr 2026

Norressa

I was in the deluxe suite the door didn’t lock and we had to literally push so hard to open it. The last night we stayed we were locked out our room because I guess the door was dead. So we had to wait for maintenance to come fix it I will say they came pretty fast. All around staff was super nice and efficient. Even tho the door was broke and the room had a funky smell I might book there again.

Partner

6/10

Pleasant

27 Apr 2026

Randy

Everything outdated. Tub/shower handles were loose and you couldn’t regulate water temperature. Not a good experience.

Friends

8/10

Excellent

26 Apr 2026

Nah'Turie

.

2/10

Poor

26 Apr 2026

Jeff

Do not stay at this resort! Nasty and dirty!

10/10

Exceptional

26 Apr 2026

Bernadette

Clean condo, great amenities, close parking, Beach access, great staff

Friends_and_family Family

10/10

Exceptional

26 Apr 2026

Stephanie

Amazing experience I can't wait to go back

Partner

8/10

Excellent

25 Apr 2026

Benjamin

Little bit dated but staff is great and pools are very kid approved.

Family_with_children

6/10

Pleasant

24 Apr 2026

Crystal

Parking was easy and great view of the ocean

Friends_and_family Family

6/10

Pleasant

21 Apr 2026

David

Room 506-poorly stocked- had to request a frying pan and garbage can. Room had very little to use for cooking meals for our family. Carpet is really worn and old. Couch and arm chairs were recently updated but all other furniture was old and battered. Beds were comfortable and clean. We would not stay here again.

Family_with_children

10/10

Exceptional

20 Apr 2026

Dhani

Wonderful beach views

Family_with_children

2/10

Poor

20 Apr 2026

Leron

We stayed in a three bedroom but it wasn’t renovated. The room was not clean, crumbs and food everywhere. The floor needed mopping and vacuuming. I paid just about $1,000 for three nights, that is unacceptable. There was trash through out the room. Even though I stayed one night of three, I think I should receive a full refund. I had to book another place for the rest of my stay. It was a big inconvenience, we came down for my daughter’s volleyball tournament which took place Saturday and Sunday. Maybe a renovated room is better, but I did not get that experience unfortunately.

Family_with_children

6/10

Pleasant

20 Apr 2026

Kara

I gave low ratings on cleaning and staff for a few reasons. We had some issues at check in . We reserved a queen room, but asked at check in about the p

10/10

Exceptional

20 Apr 2026

Jessica

Staff was highly attentive, and our room was very clean and neat.

Family

10/10

Exceptional

19 Apr 2026

Laura

Perfect stay! Will definitely return

6/10

Pleasant

19 Apr 2026

BIlly

Good property, but some repairs needed.

Family

10/10

Exceptional

18 Apr 2026

Richard

From what I was told, the Jamaican is a bit of history, being the first hotel built on the strip in N. Myrtle Beach. I honestly wish I stayed a few more days.
My room was very clean, the staff was super friendly and professional, nice beach view and plenty of parking

Friends

10/10

Exceptional

17 Apr 2026

Krystle

The best place I’ve ever stayed at! We will definitely be vacationing here again!

Family_with_children

10/10

Exceptional

17 Apr 2026

Johnathan

I would recommend this property to my friends

10/10

Exceptional

15 Apr 2026

Gary

Beach view was amazing! Parking was across the street but easy. Registration desk was friendly

Family_with_children

10/10

Exceptional

14 Apr 2026

Ricky Allen

Very clean room. Beautiful view of ocean from our balcony. All the employees were very friendly and helpful

Partner

2/10

Poor

14 Apr 2026

Latonya

My room was NOT cleaned like it supposed to be we saw roaches in the kitchen. The shower sound like somebody drilling a hole in the wall. The wire springs were poking through the mattress of my daughter’s bed. And on top of all that the hot water kicked out and we couldn’t shower

10/10

Exceptional

14 Apr 2026

Leonard

Yes

Family_with_children

10/10

Exceptional

13 Apr 2026

Iris

Room was very clean and comfortable

Friends_and_family Family

2/10

Poor

13 Apr 2026

Ivy

None of the ice makers on any of the floors on the Dominican tower worked at all. Water was coming up through the floor in the room and we called maintenance out, it couldn’t be fixed then. We had gotten a text that morning saying we could extend our stay another night, despite everything we were going to because the kids were having fun. I called down to the lobby after maintenance left and said that I wanted to stay the extra night and I was told it was all good that the room would be available and to just come down to get the key cards redone. I go downstairs to get that taken care of and they tell me I cant, I can’t even extend my check out time because maintenance has to have to room. They can’t even look for another room to extend the stay because it’s not the same room I was in. Everyone there was extremely rude.

Family_with_children

10/10

Exceptional

13 Apr 2026

Raymond

Go tume great people

10/10

Exceptional

12 Apr 2026

Deanna

Omg everything was exquisite from the rooms to the views checking in when smooth and parking was very convenient. Only thing that needs to be worked on. Is that the elevators for the Dominican side?

2/10

Poor

12 Apr 2026

Jaime

Not what they show on pictures and gives you rooms that are not what you are looking for at a high price..

Friends

8/10

Excellent

12 Apr 2026

Conitra

Real was clean, great & friendly staff. Wonderful beach view.

Family_with_children

8/10

Excellent

12 Apr 2026

Keishan

Yes we enjoyed ourselves

Family

4/10

Poor

12 Apr 2026

Marlon

Hotel was dirty, pools rusty, dirty floors in hotel rooms, dirty elevators, carpets dirty and very old, balcony old and walls undone, rails to balcony looked unsafe when reported to front desk they didn’t care, hotel Dominican side was deplorable, owners don’t care about their guest because it shows in the upkeep. We tried to stay out of that resort as much as possible. We did not use the pools at all they were filthy to say the least. Very unpleasant stay, but for the child we tried to make the best of a horrible first time to Myrtle Beach experience. We won’t be coming back. Not there anyways. Waste of money and time.oh and the furniture was dirty with a substance on it that they didn’t care to clean nor replace. I’m totally lost at how they don’t care. Staff attitudes and all.

Family_with_children

10/10

Exceptional

10 Apr 2026

Natasha

Thanks

Family_with_children

2/10

Poor

09 Apr 2026

Paula

Be warned - It's not just one large hotel...there are 3 or 4 bldgs. Don't get the Jamaiican - dirty and small. Very deceiving!! I know of 2 families that complained and were able to move to a nicer bldg...after being charged another $250.00...I WILL NEVER STAY THERE AGAIN!!

Family_with_children

10/10

Exceptional

09 Apr 2026

Michelle

Room was very clean. I had an excellent stay and have found my new place to stay in Myrtle Beach. Thank you to the excellent staff for the excellent hospitality and service.

Family_with_children

6/10

Pleasant

08 Apr 2026

Probir

Property was dirty, room was somewhat clean, missing coffee filters and cups to make coffee.

10/10

Exceptional

07 Apr 2026

Ben

We had a great time and the room was very clean

10/10

Exceptional

07 Apr 2026

Keyonia

Always stay here! Great kid friendly hotel.

Family_with_children

10/10

Exceptional

05 Apr 2026

dimond

Love the stay

8/10

Excellent

05 Apr 2026

LaTasha

The Staff were friendly very helpful, overall amazingly great! When we arrived we had a few hiccups, but nothing the staff couldn’t handle. I appreciate their hard work and see in making our stay an enjoyable one. I wouldn’t recommend the first floor, this just for my preference, being poolside didn’t give me the privacy I needed to enjoy the beach view. The parking was secure and safe. Again, my family and I enjoyed ourselves. It was our first time at this resort for our Spring Break vacation. I say, try it out… amazing customer service.

Family_with_children

10/10

Exceptional

03 Apr 2026

Rohit

The view that was coming from our room was so dreamy and beautiful, also all the water activities we were provided with in the hotel were so fun and enjoyable. At last, we all had a great summer break trip.

Family_with_children

2/10

Poor

03 Apr 2026

Hannon

Ive had a lot of bad experiences before and never left a review on anything until now. Stayed here two times before and it was great. The last time was horrible. I was locked out of the room multiple times. The door ended up dying twice on two different nights. It ended up being 6 total trips back to the lobby. The room was horrible. Dirty floors, the fridge/freezer kept freezing everything. One electrical outlet not even close to the bed that was available to plug stuff into. Random people beating on the door all through the night. On checkout day I asked about some type of refund and was told “we’re sorry, we will email you” it’s been 5 days and haven’t received anything. All around, it was HORRIBLE. I do not recommend staying here to anyone.

Partner

6/10

Pleasant

01 Apr 2026

William

Original room smelled like smoke, door was missing on bathroom. Room was not renovated. When booking
was assured the room was newly upgraded

Business Self

4/10

Poor

01 Apr 2026

Jeena

Room was not clean, beach view was ok.

2/10

Poor

01 Apr 2026

kyle

This hotel is advertising falsely what they show online is not what you might get upon arrival they show the big beautiful hotel on adverts but when you go there it's a possibility you will get the old broken motel end of it which wasn't displayed when booking . from the moment I checked in I had issues starting with the room door not been able to close after I dropped my bags so I had to go back to the front desk which they had maintenance came out to fix it and that took 1 1/2hr from me reporting it to them completing the job, the next day when showering the bathtubs was backed up and again I had to go to front desk to report this which I then asked for a room and the manager on duty told me it's going to be a extra 2 5 0 for each which I declined because I don't see how or why I should pay extra to switch when it's not my fault the rooms were fall apart I know I will not be going back to this hotel and I definitely won't be recommending it to anyone.

Family

10/10

Exceptional

31 Mar 2026

Robert

suite was clean and large plenty of room with nice kitchen area and living room space

10/10

Exceptional

30 Mar 2026

Davin

Pleasant

Family_with_children

10/10

Exceptional

30 Mar 2026

Emily

Great place to stay!!!!

Family

10/10

Exceptional

30 Mar 2026

Rebecca

From check in to check out, we were super satisfied with our stay. Beach access was great, the indoor and outdoor pools areas were nice. My kids had a great time.

Family_with_children

10/10

Exceptional

29 Mar 2026

Laura

The photos for the standard room do not clearly show the exterior of the building. The hotel actually has three separate buildings. We stayed in the Jamaican building, which is not the tall blue building—it’s a smaller building located next to the restaurant. To access the main building, where the indoor pools are located, you have to walk behind the restaurant or use the sidewalk.

Family_with_children

4/10

Poor

29 Mar 2026

Michael

Bait and switch... the pictures showed a tall multi floor building on the beach. We chose our room in the towers shown looking forward to the pool amenities and lazy river. Upon arrival we were told to drive down the street to another old hotel. It was run down and very dirty. The glass door to the balcony wouldn't close all the way leaving a cracked opening. The floors were very dirty making our feet black. The air conditioner roared loudly every time it turned on. Parking was across the street making loading difficult.

Partner

8/10

Excellent

29 Mar 2026

Andrea

The front desk staff was very friendly and welcoming, and the other staff we encountered were also pleasant. There were a few downsides during our stay. The water park was closed, possibly due to the off-season or maintenance. The battery in our room door keypad died, but maintenance came within a few minutes and fixed it. The bed linens had stains, and it took a while to receive clean replacements. My husband also saw a small roach in the bathroom. Parking was okay, although the garage spaces were tight, which was expected, and valet is no longer offered. Despite those issues, the staff was kind and helpful, and I would stay here again.

Friends_and_family Family

10/10

Exceptional

27 Mar 2026

Stephen

Great place

10/10

Exceptional

23 Mar 2026

Connor

Always love coming to Carribean, Poole could be cleaner, but other than that, a perfect stay

4/10

Poor

23 Mar 2026

Anakay

Bed sheet was dirty and they refused to change the sheets

Partner

8/10

Excellent

23 Mar 2026

Heather

This was our 3rd year staying here. The location is excellent for our stay. Our room was adequate, but did not feel clean upon arrival. Floors had sand and debris all over them. Bathroom had hair all over it. Second morning of our stay, there was no water for a short time. Every time we flushed the toilet it sounded like a jet taking off inside the wall. Our room was very close to the elevator and we had several nights of not being able to get to sleep until after midnight due to loud voices, doors slamming and kids running around. One of the hot tubs was not functional, the other one was not hot, cooler than the pool. Only 1 elevator out of 3 was working most of the stay. Just seemed to be alot of maintenance lacking this time.

Family_with_children

10/10

Exceptional

23 Mar 2026

Emily

The first room that we had was discussing, then they upgraded us to a room and it was beautiful. We ended up having the best time ever.

Friends

8/10

Excellent

22 Mar 2026

Angele

The room was newly renovated. We've stayed here multiple times before. Love this place. The staff is wonderful, the pools are great, it's away from the crowd, but close enough to everything.

This time we did run into a few issues. The bath tub wouldn't drain, there was no fitted sheet on the bed, remote was missing and they couldn't find one until the next morning. So we didn't watch tv at all.

Other than that. Great place to stay.

4/10

Poor

22 Mar 2026

Jon and Ruth

We stayed in Jamaican building. Room was okay. The building needs some major renovation. We had to call two nights due to loud guests which did stop after reporting this. The housekeeper was very nice. Balcony was dirty chairs full of pollen. Bathroom sink sluggish was repaired.

Partner

10/10

Exceptional

22 Mar 2026

Phyllis

This resort was definitely top tier with the kindness, accomadations, and location. The staff was very friendly and understanding. They definitely go above and beyond for their clientele. If there are any issues, they make sure all concerns are addressed promptly without delay or hesitation.

Business Family_with_children

2/10

Poor

20 Mar 2026

Terrance

It was rust in the fridge, whoever stay in there befire us left a cup in the oven, the pillow case had stains on it, the pull out couch was not up to date, didnt luke it at all . I only stayed because i brought my grandkids to have fun. The price i payed for the room was not worth it

Friends_and_family Family

6/10

Pleasant

19 Mar 2026

Victoria

Love staying in the tower... but the Jamican is old and many things don't work - Shower was week. Door had to be slammed to close. no hairdryer in the room, etc...

Partner

4/10

Poor

19 Mar 2026

Lisa

Unfortunately, we were not satisfied with our room but the newly renovated rooms seemed much better. Floors were dirty. Pull out couch was dirty, thin and horrible to sleep on. Hot tub was cold and not as clean as we would have liked.

Family

10/10

Exceptional

19 Mar 2026

Peter

We got to the hotel a little bit earlier in the day Yasmeen and Dawn we're extremely helpful, accommodating and made a very impressive first impression. I would recommend anyone stay at this Resort. Thank you ladies for making this a great trip right from the start.

Partner

10/10

Exceptional

17 Mar 2026

Michelle

My family and I stayed at this resort and plan to visit again! The room was extremely clean, spacious with a full kitchen and separate living room overlooking the ocean. The resort had heated indoor pools, lazy river and hot tub that we took advantage of, and the outdoor pool had a large area with lots of loungers. It was perfectly located and the staff were very friendly!

8/10

Excellent

17 Mar 2026

Chris

The only reason I give them 4 stars and not 5, the biggest issue we had was the indoor pool area. For starters, valet is a no go. They don't always have someone there to do it, and you have to park across from the hotel. In normal circumstances, it's awful for someone like me that is disabled.
Secondly, the indoor pool. The lazy river was WAY warmer than the jacuzzi, and they refused to close the doors to the indoor pool when it was 56 degrees and the wind was blowing hard. (Really didnt make sense why they couldnt leave 2 doors open and close all the rest) it was SO dang cold, we couldnt actually enjoy the pool. That made me super sad, considering how much we spent for our room. Also, there was ball teams in town, im assuming for a tournament, and they were staying in The Caribbean (Dominican Tower), and were SO LOUD! You would think with security, they would have gotten them to quiet down a bit. Nonetheless, our stay overall was fantastic, and we would recommend The Caribbean Resorts and Villas to anyone!
-The Lawhons'

Family_with_children

8/10

Excellent

16 Mar 2026

Kendra

Really not a fan of Myrtle Beach because of past experiences on how \"my kind\" have been treated. Was here for competition. The room was surprisingly nice! Not what most expect drom Myrtle Beach. Location was convenient. Staff was nice. Room was clean, renovated, and spacious.

Family_with_children

10/10

Exceptional

16 Mar 2026

Anthony

Sorry we didn’t have time for the gym this weekend

4/10

Poor

14 Mar 2026

Sheresse

I had a nice room but it wasn’t the cleanest

2/10

Poor

13 Mar 2026

Rickey

Was not what we seen on your website

Family_with_children

6/10

Pleasant

13 Mar 2026

Denver

I was disappointed from the moment I checked in. First, our room was not in the hotel that is in the picture. We were put in a room in a building down the street from the one in the pics. I would call it the orphan building. The building you register is so nice and impressive when you walk in but I can’t say the same for the “Jamaican Tower.” The corners of the room had piles of dirt, the pillows were disgusting, the toilet seat was barely hanging on. On top of that, if you plan on using the water park, you have to walk to the main building. That was not disclosed. Not to mention multiple water features were out of service and what was in service was pretty run down. My daughter refused to use the kid pool because she said it looked too dirty. The dirty look was due to the chipping of plaster and I knew that but she didn’t understand. I also found an envelope laying on the nightstand instructing me to tip the housekeeping staff which I found to be very tacky. In addition there are very limited parking spots near the Jamaican Tower (maybe like 5?) and you have to park across the street in the overflow lot. Wasn’t easy having to pack all of our luggage that far. Thankfully the elevator worked going up so that we could use the cart, however it would not go back down so we just had to leave the cart beside of it. I asked about getting a room in the main building and was told those are only 4 and 5 bedroom condos which was too big for just me and my daughter.

Friends_and_family Family

10/10

Exceptional

12 Mar 2026

Dia

Great stay just wish that front desk staff would be better with information when you check in

Partner

10/10

Exceptional

09 Mar 2026

Angelena

I've been coming here for over a decade now and I really love this place. It sits right on the It's fun and conviently close to almost everything. Broadway at the beach is only a 4 minute drive.

4/10

Poor

08 Mar 2026

Stephanie

Yes

Partner

10/10

Exceptional

08 Mar 2026

Shaila

Everything was great and I enjoyed every minute here!!!

Friends_and_family Family

2/10

Poor

08 Mar 2026

Josh

View was good, room was 200$ and was nothing like what the pictures showed online, checked in and was sent to a complete different building with no pool or staff or ice machine or soda machine, absolutely ridiculous, won’t never stay here again, if you do you make sure you are in the main building…..

Partner

8/10

Excellent

07 Mar 2026

Andrea

Lovely view and friendly staff

8/10

Excellent

06 Mar 2026

Adam

Nice property

Family_with_children

6/10

Pleasant

05 Mar 2026

takeya

We had to end to paying extra when we got there even though i had got the right room, we was missing some stuff in the room, the water didn't get hot until the next day, and none of the hot tubs were hot so we had to go to the hotel next door.

Friends_and_family Family

10/10

Exceptional

03 Mar 2026

Renee

Really nice for the inexpensive money to stay! Recommend!

10/10

Exceptional

03 Mar 2026

Phyllis

Yes...the ocean was right outside of my room

Family_with_children

10/10

Exceptional

01 Mar 2026

jamie

The room was so amazing and the ocean view was amazing and the service was great I didn’t even wanna leave ..

Family_with_children

10/10

Exceptional

01 Mar 2026

Juan J.

Nice clean 3-bedroom ocean front. Room was very clean. The staff check on us for any needs via phone call and text on daily basis. Great ammenities

Friends

10/10

Exceptional

01 Mar 2026

Brittany

Everything was very good.

Family_with_children

4/10

Poor

28 Feb 2026

Mike

Reserved a room with two queen beds. Wanted a room away from the elevators. Once there had to accept a room next to the elevators with one king bed. Virtually no housekeeping. Told they would only dump the trash and change towels each day. Only did that the 1st day of stay. Dirty floors turned the bottom of white socks brown after walking on them

Partner

10/10

Exceptional

28 Feb 2026

Terice

Room was very clean & overall relaxing

8/10

Excellent

27 Feb 2026

JUAN

Yes the room was great, but the lobby by the elevators was not so great, it smelled like pee and was not well taking care.

8/10

Excellent

22 Feb 2026

William

Room was clean. Tub didn’t like to drain but was only there for one night.

Family

8/10

Excellent

22 Feb 2026

Todd

Outstanding room with a nice oceanfront view. Staff was very nice and room was great. I did however have and issue left unresolved and will probably stay again. I booked resort based on previous experience. This time did not fulfill my expectations

Self

10/10

Exceptional

17 Feb 2026

Shadiquah

Clean room, staff were wonderful, and amenities were great. Great location, kids and family friendly.

Family_with_children

2/10

Poor

16 Feb 2026

Cheri Tecole

I drove all the way from North Carolina close to the Virginia line to get to the resort and they tell me my reservation was cancel.

Leisure Family_with_children

6/10

Pleasant

15 Feb 2026

Franklin

Didnt have hot water the first night of stay . They said it was due to a power outage but power was functional.

10/10

Exceptional

15 Feb 2026

Brianna

We absolutely love our stay. Staff was great, room was super clean with comfortable beds. Right infront of the beach ocean view. Everything was amazing will be back soon.

Partner

10/10

Exceptional

15 Feb 2026

Angelena

It's always a pleasure every time I stay with you guys. I will be back next month.

Friends_and_family Family

2/10

Poor

14 Feb 2026

Heidi

told us we had the room reserved for extra stay, then sold it and kicked us out

10/10

Exceptional

30 Jan 2026

Bertha

Room was amazing, and the staff was great.
Can't wait to book with you again.

Leisure Family_with_children

10/10

Exceptional

27 Jan 2026

Cynthia

Clean room and staff

6/10

Pleasant

21 Jan 2026

jACK

Wasn’t the hotel that was the problem I found out that going thru you that I lost all other perks that you never informed us of Never again I will call the front desk as hotel employees suggest

4/10

Poor

18 Jan 2026

Kamilah

Killed 3 baby roaches within two days

Partner

10/10

Exceptional

09 Jan 2026

Joycelyn

Great, nice update

Partner

4/10

Poor

08 Jan 2026

Michael

There was a big whole in the bottom of the one door the elevator was dirty and the floor was old when you turned on the shower the knobs squeaked that loud that it woke everybody up the pool looked good but that building they put us in probably should’ve been condemned also the electrical outlets wer dangerous up plugged your phone charger in and it fell out of the outlet that’s a fire hazard

Leisure Family

10/10

Exceptional

04 Jan 2026

Elizabeth

I really enjoyed my time there!

Business Friends