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Mitsis Grand Hotel Beach Hotel
Rhodes · Greece
Akti Miaouli Papanikolaou Street, 1 5View location
8.8/10Excellent876 Reviews
Cleanliness8.8/10 8.8
Service9.2/10 9.2
Comfort8.4/10 8.4
Condition8.2/10 8.2
Location9.2/10 9.2
Neighborhood9.2/10 9.2
Value8.8/10 8.8
Amenities8.6/10 8.6
See all ratings- Business hotels
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Mitsis Grand Hotel Beach Hotel
Mitsis Grand Hotel Beach Hotel, the only five-star all-inclusive beach-front city hotel in Rhodes, is synonymous to first class hospitality. Located in the city of Rhodes, at a short distance from the medieval town, the hotel is fully renovated and offers its guests all modern facilities.
It has 405 luxurious guestrooms, most of which have a view to the sea and of which 6 are suites that stand out for their exceptional grace and comfort.
The package of the services provided to the hotel guests includes a fully equipped gym with an indoor swimming pool, two outdoor swimming pools and a variety of sports activities for both adults and children.
There are also two conference rooms of a capacity of 600 and 200 people respectively and an impressive ballroom, equipped with technology to fit the most demanding communication requirements. All these, in combination with the experienced personnel, promise exceptional events.
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Mitsis Grand Hotel Beach Hotel offers at its restaurants a variety of gourmet experiences for the most discerning palates and offers snacks throughout the day at the Creperie - Gelateria and its wooden stove.
With a stay at Mitsis Grand Hotel in Rhodes (Neochori), you'll be within a 5-minute drive of Rhodes Port and Elli Beach. This all-inclusive hotel is 0.8 mi (1.3 km) from Mandraki Port and 4.3 mi (6.9 km) from Ialyssos Beach.
Make yourself at home in one of the 402 air-conditioned rooms featuring free minibar items and flat-screen televisions. Bathrooms have bathtubs and hair dryers. Conveniences include phones, as well as desks and coffee/tea makers. Featured amenities include complimentary newspapers in the lobby, a 24-hour front desk, and luggage storage.
Planning an event in Rhodes? This hotel has 8579 square feet (797 square meters) of space consisting of conference space and 3 meeting rooms. Free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Spa
Gym
Entertainment
Non-smoking
Childcare
Business facilities
Banquet facilities
Accessible facilities
Check-in and check-out
Check-in from
2:00 PM
Check-in until
1:30 PM
Check-out until
12:00 PM
Minimum check-in age
18
Hotel policies
Green Key (Foundation for Environmental Education)
Travelife
Professional property host/manager
Onsite COVID-19 testing (PCR) is available
Pets not allowed
Cleaning and safety
Sanitization
Contactless check-in is available
Contactless check-out is available
Important information
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Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- Cash deposit: EUR 30 per stay
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 31 March, EUR 4.00 per accommodation, per night
- A tax is imposed by the city: From 1 April - 31 October, EUR 15.00 per accommodation, per night
We have included all charges provided to us by the property.
-
You need to know
- Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- Contactless check-in and contactless check-out are available.
-
Special Instructions
Front desk staff will greet guests on arrival at the property.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit
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Minimal age
18
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Spoken Language
German
Russian
Greek
English
Italian
Polish
French
Nearby attractions
Kýmata Beach
0.1 km / 0.1 mi
Akti Miaouli Beach
0.1 km / 0.1 mi
Bar Street
0.2 km / 0.1 mi
Santa Maria della Vittoria Church
0.4 km / 0.3 mi
Rhodes Casino
0.5 km / 0.3 mi
Rhodes National Theatre
0.5 km / 0.3 mi
Psaropoula Beach
0.5 km / 0.3 mi
Harbour Gates
0.5 km / 0.3 mi
Governor's Palace
0.5 km / 0.3 mi
Elli Beach
0.5 km / 0.3 mi
Old Town Gates
0.6 km / 0.3 mi
Mosque of Murad Reis
0.8 km / 0.5 mi
Evangelismos Church
0.9 km / 0.5 mi
Deer Statue
0.9 km / 0.6 mi
Medieval Windmill
1.1 km / 0.7 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Total number of rooms: 405
- Number of floors (main building): 5
- Single rooms: 10
- Twin rooms: 388
- Suites: 7
- hotel
- American Express
- MasterCard
- Visa
- EuroCard
- City centre
- Bus/Train station
Show 84 more facilities & services
- Airport
- Harbour
- Beach
- Car park
- 24-hour reception
- Check-in hour
- Check-out hour
- Wi-fi
- Local and international callsExtra charge
- Car hireExtra charge
- Transfer serviceExtra charge
- Room serviceExtra charge
- Laundry serviceExtra charge
- Medical serviceExtra charge
- Bicycle hire serviceExtra charge
- Babysitting serviceExtra charge
- Bellboy service
- Air conditioning in public areas
- Lift access
- Shop
- Garden
- Terrace
- Concierge
- Sun terrace
- Gym
- NewspapersExtra charge
- Luggage room
- Library
- Café
- Bar
- Restaurant: 8
- Non-smoking area
- Highchairs
- Poolside snack bar
- Air conditioning in Restaurant
- Breakfast room
- Conference room: 3
- Meeting room: 3
- ProjectorExtra charge
- PhotocopierExtra charge
- Audio-visual equipment rentalExtra charge
- FaxExtra charge
- Indoor freshwater pool: 1
- Outdoor freshwater pool: 2
- Sun loungers
- Parasols
- Kids’ club
- Entertainment programme for adults
- Entertainment programme for children
- TV lounge
- Game roomExtra charge
- MassageExtra charge
- Spa treatmentsExtra charge
- Beauty salonExtra charge
- Spa centreExtra charge
- Breakfast
- Breakfast buffet
- Early bird breakfast
- Buffet lunch
- À la carte lunch
- Brunch
- Buffet dinner
- À la carte dinner
- All inclusive
- All inclusive with non-alcoholic drinks
- All inclusive with alcoholic drinks own brands
- All inclusive with alcoholic drinks top brands
- Special dietary options
- Picnic
- Gluten-free meals
- Vegetarian meal
- Snacks
- Non-smoking establishment
- Aqua fit
- WaterskiingExtra charge
- Jet skiExtra charge
- WindsurfingExtra charge
- Table tennis
- Fitness
- Beach volleyball
- BilliardsExtra charge
- Bocce
- Tennis
- Darts
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
SC
Self Catering
This meal plan may be available depending on the selected room/rate.
FB
Full Board
Usually includes breakfast, lunch, and dinner.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Mitsis Grand Hotel Beach Hotel
100
reviews shown
sharon
First time to rhodes and i was very impressed. The hotel is beautiful, clean and modern, tradional style bedroom (i think) but very spacious, very comfortable bed.
Every single staff member was happy, always smiling and very helpful.
All the food was amazing, great decent drinks and a huge choice of cocktails.
I absolutely could not fault one thing.
Great sea view room. Walking distance to new town where theres lots of bars, restaurants and shops. And not really much further to old town. If you don't mind maybe 20 mins walk.
We will definitely be back. Thank you.
Hope all the staff had a great last night closing meal and party, i am sure you have all worked very hard
Every single staff member was happy, always smiling and very helpful.
All the food was amazing, great decent drinks and a huge choice of cocktails.
I absolutely could not fault one thing.
Great sea view room. Walking distance to new town where theres lots of bars, restaurants and shops. And not really much further to old town. If you don't mind maybe 20 mins walk.
We will definitely be back. Thank you.
Hope all the staff had a great last night closing meal and party, i am sure you have all worked very hard
Ariel
Our stay was amazing! First the food selections is unbelievable, 2 bars, 3 restaurants, buffet and an additional special resturants and branch you can choose from.
The most important is the stuff, super smiling always helping and welcoming even in the odd hours of the night (some restaurant open until 2 or 4 at night).
The only downside if i nitpick is that the hotel is not new and it is shown a little in the room but really the greek decore is timeless and everything is clean and organized.
You can get there by bus from the airport, has lot of shops and restaurant near by.
It is 13 min walking distances from the shopping area and 20 min from the old town of course by car its few minutes drive
The most important is the stuff, super smiling always helping and welcoming even in the odd hours of the night (some restaurant open until 2 or 4 at night).
The only downside if i nitpick is that the hotel is not new and it is shown a little in the room but really the greek decore is timeless and everything is clean and organized.
You can get there by bus from the airport, has lot of shops and restaurant near by.
It is 13 min walking distances from the shopping area and 20 min from the old town of course by car its few minutes drive
Lee
from the first day to the last i was poorly due to virus running riot through the hotel.This holiday was saved up for 2 years prior for a family getaway and i spent all week in the hotel room due to the virus.this is absolutely unacceptable.also all other party members were poorly also.utter disgrace.
Richard James
Great location. Attentive staff.
Lynn
Friendly welcome on arrival from George who took cases up to the room and explained a few things on the way up. Very swift check in. Room with lovely sea view. Great food options. Late check out available.
Zsuzsanna
The property is at a perfect location and walkable, the beach is across the street and the staff is outstanding.
Deeksha
The location was wonderful and we had a sea view room right by the beach. The rooms were dated but very clean.
Paul
It was our 2nd visit to the Grand, and this visit seemed better than the first (last year in May). Food great (even my partner was pleased....must be good😊), staff helpful and attentive from luggage man, reception (thank you), restaurant staff (thank you Marios and team) and cleaners/house keeping...to be honest outstanding service from all! Room great...worth paying a little extra for sea view....get the sea and the sunset! Being upgraded in 2025, so not open 😪....really, does it need it!, lovely old building but not tired....worth waiting for 2026 when we will rebook.....thank you Grand Hotel, very happy.
jaina
This hotel is NOT a 5 star. While on paper it might be with the facilities and amenities it has to offer, the standard is not 5*. I'll begin with cons:
1.the sunbeds are so flimsy - they flipped my husband and I off our individual ones so many times - also when we laid back, they just completely snapped back! Unsafe!
2. Pillows were too high and hard to the point I had to sleep without or sleep on a towel!
3. Cleanliness - the hotel room balcony had cockroaches. The rooms were not cleaned - I came back to my room and found my used hot drink mugs just returned to the desk for re-use! There was a previous guests hair left on the hotels toiletries bottle and wasn't cleaned at all for days until I decided to clean. The rooms are outdated and are not soundproof. If you get a room by the main large round pool you won't have quiet-ish time until the entertainment stops around 2300hrs which was hard for us with very young kids.
4. Entertainment was a bit naff- probably more suited to older/more mature guests
Pros
1. Great location - while it doesn't have a private beach, it does have designated sun beds for hotel guests on the beach right in front of it. It's a pebble beach though. Also only a 10 min walk into Rhodes town and has plenty of shops/restaurants around
2. Staff at the hotel were lovely - can't fault them at all especially Irinia
3. Good food/restaurant varieties
4. Kids club was amazing - Irine&Marisia!!
5. Could get a sunbed/pool options & space
1.the sunbeds are so flimsy - they flipped my husband and I off our individual ones so many times - also when we laid back, they just completely snapped back! Unsafe!
2. Pillows were too high and hard to the point I had to sleep without or sleep on a towel!
3. Cleanliness - the hotel room balcony had cockroaches. The rooms were not cleaned - I came back to my room and found my used hot drink mugs just returned to the desk for re-use! There was a previous guests hair left on the hotels toiletries bottle and wasn't cleaned at all for days until I decided to clean. The rooms are outdated and are not soundproof. If you get a room by the main large round pool you won't have quiet-ish time until the entertainment stops around 2300hrs which was hard for us with very young kids.
4. Entertainment was a bit naff- probably more suited to older/more mature guests
Pros
1. Great location - while it doesn't have a private beach, it does have designated sun beds for hotel guests on the beach right in front of it. It's a pebble beach though. Also only a 10 min walk into Rhodes town and has plenty of shops/restaurants around
2. Staff at the hotel were lovely - can't fault them at all especially Irinia
3. Good food/restaurant varieties
4. Kids club was amazing - Irine&Marisia!!
5. Could get a sunbed/pool options & space
sefi shine
The hotel was nice, staff were excellent, the rooms not as I thought will be for the Mitsis chain.
Disappointed, in the room were 🐜 , didn't allow me late check out even though Im a gold member they wanted me to pay them for late check out something that in every hotel I've been I got.
Disappointed, in the room were 🐜 , didn't allow me late check out even though Im a gold member they wanted me to pay them for late check out something that in every hotel I've been I got.
Paul
An excellent hotel and services with amazing staff. Especially the following six employees, Joanna, Kathokiki at reception, George the porter, Nikos and Rafail in the main restaurant and Litsa at the main bar. Exceptional people. Thank you everyone.
Kelly
The hotel is big and gives a chilled vibe. Although both hotel rooms need a revamp (I’ve read the hotel is due to go through a massive refurb later this year), we couldn’t fault the stay. Staff were always polite, helpful and attentive. Food and drink options were fab across all restaurants and bars, including the big list of cocktails included in the all inclusive. Room was big and comfortable. We received free pool/beach towels that could be changed daily. WiFi was so-so but when it worked well, it was good. The hotel was a good level of busy, not too packed, considering we stayed in the height of summer. We’d happily stay again and will look forward to what the hotel looks like when it’s been done. Will consider staying at another hotel in the Mitsis Group.
Tatiana
Amazing combination of good hotel facilities for family, great staff and perfect location. Plus: have the most amazing sunset ever!
Christina
We had a nice stay in the hotel and dining options was good. Staff very friendly. Nice pool area and evening entertainment. Large balcony which we enjoyed in the evening when baby was in bed. Rooms/furniture are tired definitely not 4/5 star.
Deborah
Excellent stay at the Misis grand . Food was amazing, lots of choice from breakfast through to dinner . Staff were very attentive, particularly when one of my 16 year olds become unwell , calls up to the room to check he was ok .
Big shout out to Billy who always had a smile on his face and worked really hard all day around the pool .
As others have said rooms are tired , but where kept spotless clean.
Overall a fab holiday
Big shout out to Billy who always had a smile on his face and worked really hard all day around the pool .
As others have said rooms are tired , but where kept spotless clean.
Overall a fab holiday
Eleni
Staff where super lovely couldn’t do enough to make our stay pleasurable.
Food was lovely and we enjoyed the music in the evenings.
We had a great time.
Food was lovely and we enjoyed the music in the evenings.
We had a great time.
Adrian James
The entrance, restaurant and pool areas were nice but the rooms were very dated and in need of some tlc (unsafe plug sockets etc). Our room was incredibly noisy and although we had a nice sea view we were right next to the main road with a constant stream of coaches, Lorrie’s and mopeds until very late each night and then starting early the next morning. We couldn’t have a conversation on the balcony.
Also, I got food poisoning which restricted me to our room for a day and a half and couldn’t eat for nearly three days. Whilst I cannot guarantee it was from the hotel, I only ever had food and drinks from there, so judge for yourself. Hotel had some good points, but for the money I think there’s better around, so unlikely to return.
Also, I got food poisoning which restricted me to our room for a day and a half and couldn’t eat for nearly three days. Whilst I cannot guarantee it was from the hotel, I only ever had food and drinks from there, so judge for yourself. Hotel had some good points, but for the money I think there’s better around, so unlikely to return.
Nikolajs
One of the best hotels I ever stayed
Staff all friendly and helpful
Food choice is huge
Only entertainment could be better
Staff all friendly and helpful
Food choice is huge
Only entertainment could be better
Lloyd
Our return visit to the Mitsis Grand Hotel, another fantastic holiday, the Hotel, although large, has many quiet spots for relaxing, not least the spacious and cool reception area with lots of comfortable seating to watch the world go by . What makes this hotel so good is the friendly and helpful staff, and boy do they work hard, hope the management fully appreciates this. nothing is too much trouble , great dining hall so much choice. We love our history so being within an easy walk into the UNESCO world heritage site of the old town is fantastic, we booked a sea view this time and looked out over the coast of Turkey, the room was very comfortable. We believe the Hotel is being rebuilt next year and have heard it is going to be something special, just hope existing customers won't be outpriced for another visit!
Thanks again for a great holiday.
Thanks again for a great holiday.
Joanna
Wonderful hotel, excellent food in the main buffet restaurant and in the other eating options. Loads of drink options in both bars. Staff all very efficient and friendly. 2 lovely outdoor pools with lots of parasols and the beach also has parasols and loungers. 15 minute walk to central/old town Rhodes Ali g the sea front. Throughly enjoyed our stay and would highly recommend the hotel.
Gary
A really nice hotel and totally recommended
This is an excellent hotel, with great staff and good location. The food was amazing and the overall standards were high on every count. This hotel has dining / eating facilities 24 hours a day! There are a few, very minor, negatives.
The housekeeping staff were quite noisy outside the room in the corridor in a morning. Despite the do not disturb sign displayed on our door, one of the maids persistently knocked on the door. Also, the mini bar should be refreshed every second day - it wasn't. It took two requests to reception to have this done.
There was a problem getting sunbeds - virtually impossible near the pool itself. This was due to people reserving them with towels. The signage clearly stated that anyone leaving towels unattended for more than an hour would have them removed. This never happened resulting in unoccupied sunbeds.
Otherwise a fantastic place to stay. However, much of this review is pointless as it is planned that this hotel will be demolished after the 2024 season and rebuilt with a new one. Shame as although it may be slightly dated in some places but is still better than many we have stayed in.
The housekeeping staff were quite noisy outside the room in the corridor in a morning. Despite the do not disturb sign displayed on our door, one of the maids persistently knocked on the door. Also, the mini bar should be refreshed every second day - it wasn't. It took two requests to reception to have this done.
There was a problem getting sunbeds - virtually impossible near the pool itself. This was due to people reserving them with towels. The signage clearly stated that anyone leaving towels unattended for more than an hour would have them removed. This never happened resulting in unoccupied sunbeds.
Otherwise a fantastic place to stay. However, much of this review is pointless as it is planned that this hotel will be demolished after the 2024 season and rebuilt with a new one. Shame as although it may be slightly dated in some places but is still better than many we have stayed in.
Hugh
The hotel itself was very nice and the food was excellent staff were very friendly and helpful would recommend this hotel to anyone
surrounding area was pretty rundown and a lot of buildings were lying empty the beach had seen better days could have been needing a good clean up
I know that the season was at the start
surrounding area was pretty rundown and a lot of buildings were lying empty the beach had seen better days could have been needing a good clean up
I know that the season was at the start
Amir
The staff were so friendly, pleasant, helpful and almost all spoke good English. We highly recommend the please and will definitely be back.
Laurence
Excellent holiday, would definitely stay again.
Teresa
Rooms a little dated but liked the Greek feel to the room. Hotel very clean. Staff cannot do enough for you. Very close to the beach and has three pool areas to choose from.loved the Greek, Pitta and Burger restaurants. Also loved the ice cream restaurnt, lots of variety and food options to choose from. Asian restaurant good but the Italian Restaurant not so many options menu should be revised Buffet food hall/restaurant good lots of options to choose from for Breakfast. Although no Tuna or prawns served which would have been nice. Also no blueberries. Hotel around 10-12 minutes walking distance to Harbour, Old Town and new town lots of shops and restaurants to choose from. Would book Hotel again if affordable.
robert
Amazing service. Hotel v. Good. Main dining hall food very good overall, but coffee was not upto standard. Would have expected some smoked salmon and more fish, sardines. I would visit again. Staff amazing, the best ive experienced in a hotel ever. 9/10
lee
Good hotel could improve food
Good hotel overall staff are hard working and friendly
Food is a bit typical buffet in main restaurant and can be over salted
Have still enjoyed are stay
Food is a bit typical buffet in main restaurant and can be over salted
Have still enjoyed are stay
Kamran
Wonderful Staff, great amenities and dining options. the mentality behind the establishment it to let the guests feel comfortable and enjoy their time. Quality of food is top, and drinks are top bar quality. And after we checked out, as our flight was in the evening, we were told that we can use the facilities until we leave. It was our second time in Rhodes, and will be back again for sure to Mitsis hotels either this one or another one
Ali Mohamed Salah
The property is quite old but the staff make it great good location with 3 swimming pools and special part of the beach.
All in all very good
All in all very good
marian
Loved how local it is to Rhodes town , clean, some staff , but I understand it’s due for a refurbishment hence my rating, If it wasn’t my rating would be terrible!
Here is hoping for a more modern hotel that fits in with all other mitsis quality hotels🙂.
8/10 👍
Here is hoping for a more modern hotel that fits in with all other mitsis quality hotels🙂.
8/10 👍
Patrick
Great customer service, with personable & responsive staff
Kay
The amount of ridiculous rules about what you can and can't have/do make this an unpleasant hotel to stay in. For example, we had lunch in the Greek restaurant and the dessert (like so many other things) was not available. However, it was in the next restaurant a couple of metres away. They insisted that I sit at a table for 4 in one establishment with my husband sitting at a table for 4 in the other to eat dessert. Certainly not a customer centred approach! Another example, the minibar in the room (small bottle of wine, 2 beers and 4 cans of pop) can only be replenished every other day. I thought the member of staff replenishing the minibar was going to explode when I asked for a replacement beer. The food in the main dining room is very poor and everything tasted the same. It also wasn't hot. Cleaning of bedrooms inadequate - literally a change of the bins and towels daily. I would never stay here again. Definitely, not 5*.
Dean
Third year here at the Mitsis , as usual staff and service were faultless
Building starting to look a bit tired in places but not enough to detract from the great experience this hotel provides
Building starting to look a bit tired in places but not enough to detract from the great experience this hotel provides
Paul
Majority of the staff were absolutely lovely and friendly. Some of the bar staff, not so, but having heard the way some people speak to them I’m not surprised. Definitely coming next year.
Robin Paul
Pleasant, polite and friendly staff
Sandra Anne
Fabulous hotel with an excellant focus on customer service. Great food and great facilities. Bedrooms could do with a face lift but very clean.
Mark
The staff are a real asset to the organisation hardworking and friendly and personable, food was generally good the Italian restaurant was excellent. Had a very good holiday the lobby, bar areas nice, the room decor and external decor a little tired. Over all a really good holiday experience.. thank you
Helen-Marie
Public areas of hotel were beautiful however rooms, whilst clean, were very tired and somewhat dated. Furniture very shabby and bathrooms in need of major modernisation
Beverley
Amazing staff, fabulous food and drink, entertainment was great too. Wonderful location.
thomas
Overall we enjoyed our holiday, entertainment was very good, poolside staff were excellent, always attentive and friendly, food was a little repetitive, but we still enjoyed it, our room could certainly benefit from a refurbishment,but overall for the price we paid it was excellent value, although there were little issues we still enjoyed our holiday
Verified traveler
Hotel in poor condition, lifts not working, cracked toilet seat, paper shoved in the electrics by porter to “make them work”. Doors to balcony wouldn’t open. Staff and service excellent, maybe we were just there at a bad time.
Stephen Leslie
Great customer service from all staff.
Food & drink options excellent. Good quality & choice. The only negative is the rooms are a bit tired but a major refurbishment is due n 2025. Can't wait to return.
Food & drink options excellent. Good quality & choice. The only negative is the rooms are a bit tired but a major refurbishment is due n 2025. Can't wait to return.
YVONNE LINDA
Absolutely fabulous hotel, staff and service 1st class, food so much to choose from lots of a la carte restaurants, hotel spotless always cleaning all areas. Lovely beach front location with free sun beds, only 15 minute walk in to the port and old town.
Great evening entertainment and branded drinks what more could you want.
Had a fantastic 14 night holiday here and can’t wait to return again next year bringing the family with us.
Great evening entertainment and branded drinks what more could you want.
Had a fantastic 14 night holiday here and can’t wait to return again next year bringing the family with us.
Abigail Louisa
For the price we paid through Expedia, the hotel is good. Not 5* and high quality that the brand seems to suggest though. The restaurants served good food but the buffet was very basic. 3 star quality compared to other all inclusive hotels. The food choices were all most the same every night. The restaurants seem very under staffed too, even though there’s lots of people working there. We went for brunch one morning and got told basically they had run out of everything because of the other guests so when I ordered the fruit pancakes, it was literally a pancake and syrup. The brunch restaurant was an absolute mess too. When we dined in the Italian restaurant, the service was very slow. I asked for an aperol spritz with my food and got told we usually would offer this but are too busy so pick a simpler drink. Not really 5* service.
We ordered a lunch bag for a day trip and my vegetarian sandwich was literally tomato and lettuce. When you order one from the app it describes a lovely cheese roll in a lovely white chilled bag to keep your food cool all day. We got given a falling apart black bag and a paper bag. Don’t advertise it as so lovely if it’s so basic.
The room we had was very dated and clearly needed a refurbishment compared to the other rooms we saw.
Most of the hotel staff are very friendly. Great bar service! I think they are just overwhelmed with how many guests stay at the hotel. A few changes and the hotel would be great.
We ordered a lunch bag for a day trip and my vegetarian sandwich was literally tomato and lettuce. When you order one from the app it describes a lovely cheese roll in a lovely white chilled bag to keep your food cool all day. We got given a falling apart black bag and a paper bag. Don’t advertise it as so lovely if it’s so basic.
The room we had was very dated and clearly needed a refurbishment compared to the other rooms we saw.
Most of the hotel staff are very friendly. Great bar service! I think they are just overwhelmed with how many guests stay at the hotel. A few changes and the hotel would be great.
Danny
Fantastic sea view. Cocktails and food selection was some of of the best we’ve experienced. Lovely walk into Rhodes old town and also close to a bit of a party zone which we also enjoyed. We will be back.
Meni
We had a great time at this hotel
The level of the hospitality was incredible!
Amazing service team, and great value for the money!
The level of the hospitality was incredible!
Amazing service team, and great value for the money!
Mariangela
What an amazing hotel! It has anything you could ever ask for. And the fact that they make you stay at the hotel and use the beach, pools and all inclusive benefits (food and drinks) even the day of the check out (if you have a late flight) it makes it more worth it!
Andrea
Loved the location
Beautiful hotel but rooms old fashioned
Restaurants all great except main buffet
Cocktails way to strong
Pool area great
Beautiful hotel but rooms old fashioned
Restaurants all great except main buffet
Cocktails way to strong
Pool area great
Ibai
Great
Mandy
The property was very close to the sea and also walkable to the old town so a good location. The staff were friendly and mostly helpful. However it badly needs renovation. The first room we were offered was in a very poor condition. The bathroom looked wrecked, broken tiles, broken down bath, and toilet seat incorrectly fitted. The room was not the size stated on the website and looked nothing like the picture or what we had expected. We stayed in the room one night before moving to a better room that was very noisy. We should have asked to move again but were told that if we called down to reception they would ask people to be quieter. On one night we called reception 4 times between midnight and 2am. The food was adequate but more like canteen food than expected for a five star hotel. The a la carte restaurants were very nice but could only be booked for two dinners and one brunch.
Andrzej
The staff at the Mitsis Grand Hotel Beach Hotel are the real stars of the property. Every single member of staff we had met have been super helpful and very pleasant to converse with. I can't overstate how lovely our stay was because of them.
The rooms were a bit dated and need a bit of refreshment however, they come with everything you need and the A/C was lovely however the decor and the upkeep has suffered a little, chipped paint, odd scratches here and there.
The facilities are great and what you would expect and the food (esp. in the places by the pool, shout outs to the Mexican restaurant and their pork dish and staff!! ) The hotel itself is located close to the medieval town as well as the acropolis above the town.
Highly reccomend this hotel!
The rooms were a bit dated and need a bit of refreshment however, they come with everything you need and the A/C was lovely however the decor and the upkeep has suffered a little, chipped paint, odd scratches here and there.
The facilities are great and what you would expect and the food (esp. in the places by the pool, shout outs to the Mexican restaurant and their pork dish and staff!! ) The hotel itself is located close to the medieval town as well as the acropolis above the town.
Highly reccomend this hotel!
Peter Leonard
Overall a very enjoyable stay.
The staff are really helpful and smiling.
Dining options are a must as food in the buffet does not vary too much.
The best was the Greek pool restaurant and Alexa who runs it was always so welcoming and happy.
Great location and enjoyed walking to the harbour only a 10 min walk along the seafront.
Thanks Mitsis we will be back sometime soon.
The staff are really helpful and smiling.
Dining options are a must as food in the buffet does not vary too much.
The best was the Greek pool restaurant and Alexa who runs it was always so welcoming and happy.
Great location and enjoyed walking to the harbour only a 10 min walk along the seafront.
Thanks Mitsis we will be back sometime soon.
Joshua
Staff is so helpful and kind! Loved the Asian restaurant onsite as well as the Ronda Beach Bar nearby. Great hotel for our honeymoon!
John Joseph
Mitsis Grand Hotel was a pleasure to visit. With clean grounds attentive friendly staff and terrific accessibility to historic sites and excursions you will not be disappointed. The prime beachfront location is a must for anyone traveling to Rhodes.
Alison
Fantastic value for money, great food and options. Would definitely go back.
Omer
It was a perfect stay
It was a very relaxing stay, the service was excelent. The place is not new but it does the job. It was worth ecery penny. Don't hesitate.
Harry
Everything was excellent, I cannot fault a single part of the hotel.
Carole
Amazing hotel, made perfect by the fabulous staff.
Dov
The hotel has a truly excellent staff -- both friendly and extremely helpful. The physical condition of the guest rooms is \"acceptable\", not more than that. What is disappointing is the level of availability in the alternate restaurants (as opposed to the main one). The indoor ones are not open often enough and the outside ones are tiny, undermanned, and so crowded that in my four days there I was never able to eat in one of them.
Aaron
This was a great property! It was very clean the staff were always very helpful. They had a lot of different food options and the hotel was right by the beach. This hotel is also a stop for a hop on and off bus tour which was extremely convenient. Only thing I will add was there was live music playing every night until around 11pm which did tend to keep our kids up. Overall though this was a great accommodation.
Wai
Everything is great apart the bathroom is dated and main dishes on the buffet need to improved.
Erica
Had a great time, everyone was really lovely, food and location brilliant.
Yan
This was our first visit to Rhodes and to The Mitsis Grand Beach Hotel. We thoroughly enjoyed both.
All the staff were friendly and efficient but we wish to make special mention of George the Manager of Food & Beverages , who went out of his way to be both informative and welcoming.
The Accommodation, Cleanliness , Food & Drinks were all of a very good standard , and we can recommend it for a happy holiday destination.
All the staff were friendly and efficient but we wish to make special mention of George the Manager of Food & Beverages , who went out of his way to be both informative and welcoming.
The Accommodation, Cleanliness , Food & Drinks were all of a very good standard , and we can recommend it for a happy holiday destination.
Paul
Perfect holiday
We have stayed at this hotel a number of times, the place is well maintained and very clean. The staff are very helpful and friendly. Location could not be better, on the sea-front close to busy town and 15 minute walk into the old town of Rhodes itself. I would not hesitate to recommend.
leanne
We stayed for 12 days. Very worthy of its 5* rating. We had an excellent time. Rooms were cleaned twice daily. All 7 restaurants lived up to expectations and the staff were amazingly helpful and approachable. The only one small thing that we could say was a negative was that they close both pools at 6pm eachday which we thought was very early, but besides that we couldn't find a fault at all! Excellent stay and overall experience!
Daniela Alejandra
Lovely hotel, staff are very friendly and helpful. If you are interested in dining a la carte you’ll need to book way ahead of time, seating is limited. Buffett style food was good, variety of choices. Beach is across the street, it is rocky (not much sand) and water is crystal clear. Would come back again and would recommend this all inclusive resort. Liked the nightly entertainment.
Guy
Rooms are tired and shabby. The showers don’t work and the air conditioning was hopeless. Front desk staff were unhelpful and ineffective. Not 5* quality.
Dr Janine
The rooms are in very much in need of an update. The showers over the bath were hopeless and the air-conditioning was ineffective. Much wear and tear could be seen. They front desk staff were not helpful when we experienced difficulties.
john
Another fantastic holiday at the Mitsis Grand Hotel thanks to all thekind staff and wonderful atmosphere.
William
Bed covered in ants, told staff no real care to resolve issue.
No Sun loungers, unable to book restaurant although they were all empty.
No Sun loungers, unable to book restaurant although they were all empty.
Amy
Amazing hotel
We had such a fantastic stay at the Mitsis grand hotel. The staff are amazing, nothing is too much trouble for them! This is the best all inclusive I have been to for their food and drink selection!! Location is also perfect, honestly couldn’t fault it. I accidentally left a bag behind at the hotel and they even made sure I got it back and it has now been sent to the UK! Thank you so much
Itay
Best ever Unforgettable Vacation ! :-)
We just came back home from Rhodes Island from an AMAZING EXPERIENCE at Mitsis Grand Hotel Rhodes and still can't take our smiles off after staying for 8 days at this hotel.
We were very surprised with the high level of the hotel services and staff and the hotel facilities.
What made our stay at this hotel so pleasant and amazing is mostly the first class 5 stars STAFF and the Great Generosity of the hotel in every service, supplies and way.
1. Location - very good, 5-10 minutes walking from center of Rhodes town, shopping areas and restaurants all around the spot.
10-15 minutes walking from the old town, clock tower, Colossus of Rhodes, Marine and port and the central bus station.
Beautiful turquoise beach in front of the hotel.
and only 5 minutes walking from Elli beach (clear waters and very lively full of restaurants and beach bars).
easy spot to getaway to daily travels in the island by rented car or a cheap bus.
2. Cleanliness - the hotel and all its facilities was always high level clean, rooms were very clean too.
3. FOOD and Beverages - First class A la Cart restaurants included in the price - Italian and Asian - can be booked free one time each per stay.
And Maxican, Greek, creperie, Italian traditional Pizza, American pita burger Restaurants , classic and all with waiters and full service and high level plates and food unlimited all included and free within the hotel price.
Alcoholic cocktails, wines
We were very surprised with the high level of the hotel services and staff and the hotel facilities.
What made our stay at this hotel so pleasant and amazing is mostly the first class 5 stars STAFF and the Great Generosity of the hotel in every service, supplies and way.
1. Location - very good, 5-10 minutes walking from center of Rhodes town, shopping areas and restaurants all around the spot.
10-15 minutes walking from the old town, clock tower, Colossus of Rhodes, Marine and port and the central bus station.
Beautiful turquoise beach in front of the hotel.
and only 5 minutes walking from Elli beach (clear waters and very lively full of restaurants and beach bars).
easy spot to getaway to daily travels in the island by rented car or a cheap bus.
2. Cleanliness - the hotel and all its facilities was always high level clean, rooms were very clean too.
3. FOOD and Beverages - First class A la Cart restaurants included in the price - Italian and Asian - can be booked free one time each per stay.
And Maxican, Greek, creperie, Italian traditional Pizza, American pita burger Restaurants , classic and all with waiters and full service and high level plates and food unlimited all included and free within the hotel price.
Alcoholic cocktails, wines
Mihaela Iulia
J’ai tout aimé. J’y reviendrai!
Michael
Excellent choice of restaurants.staff friendly and helpful.Common areas very good.Just the rooms were a bit tired and in need of undate.Overall a very good Hotel
Shai
great hotel
great hotel for families, close to everything.
the food is great...more than enough.
my 2 daughters and I were very happy staying there..
The only bad thing I can say is that the rooms are old and it makes the wrong impression of the hotel/
the service is outstanding
the food is great...more than enough.
my 2 daughters and I were very happy staying there..
The only bad thing I can say is that the rooms are old and it makes the wrong impression of the hotel/
the service is outstanding
Jade
For a 5* hotel the accommodation was very disappointing. The Food in the main restaurant was not great, but the other restaurants were amazing. It was a nice break overall, however, would not be keen to return unfortunately.
Verified traveler
Very friendly and accommodating staff.
Jeffrey H
Grand Mitsis Hotel Stay 2021
This hotel is all inclusive with friendly staff, great service and air conditioned rooms with a lot of space and comfort, Food was great, bar staff was friendly!
Adi
מלון נהדר לחופשה
אנשים מקסימים
שירות מעולה של כל העובדים.
המלון זקוק לעבור שיפוץ
ולפחות בתור התחלה להחליף את המיטות שיזוף בבריכה.
שירות מעולה של כל העובדים.
המלון זקוק לעבור שיפוץ
ולפחות בתור התחלה להחליף את המיטות שיזוף בבריכה.
eyal
Hotel in a great location, excellent service, very courteous, clean, excellent dining room and even kosher can be ordered
Zaina
Great hotel with good facilities
The food at this hotel is excellent and there are a variety of places to eat at all hours of the day. The staff are a credit to the hotel and it is very well kept. There were not enough sunbeds due to covid social distancing and people would leave summers unattended for hours, this could have been regulated and policed better to avoid sunbeds being hogged by guests. Our room was a little dated and could do with a lick of paint, the rooms definitely let down my overall opinion about the hotel but all in all we were very happy with our stay and would highly recommend it.
Jayne
Good hotel great location
The grand is a lovely central based hotel stayed a few times,whilst in rhodes. Mitsis brand are fab . But was left a little disappointed this trip. Hotel extremely busy and was disappointed with covid safety measures. Large que for food no distancing Very limited selection in main buffet which i know is due to covid but perhaps a re think might be worth considering too many in at same time. Was very surprised for mitsis group as members and stay in mitsis hotel on regular basis. Having stayed else where during pandemic can only compare to that and was left a little disappointed sadley. Hotel rooms also needs,a refurb rooms are very old and unloved and look very tired although always clean Staff as ever very friendly and helpful. Love were the grand is ans could be amazing if given same love and attention others in group have had
Tim
Room towels were scratchy and bathrooms especially the showers were not great, curtain not screen and no adjustable shower head
Verified traveler
he good the bad and the ugly.
Overall the food was good but the restaurants around the pool all close at 8pm. The drinks were awful. The daily fight for a sunbed was a nightmare, arguments, security called, not five star at all. The pool at the front doesn’t open until 10am and security guard it!! We gave up and went to the beach opposite, 5 euros for the day sun bed and brolly, peace and quiet.
The bathroom, well, what to say? Anyone with even slight mobility could not get into the very high sided, narrow bath, ( with no plug) the small shower head about 5 foot 6 from the floor on the wall, flops down and sprays water everywhere, you cannot stand underneath it.
The sink leaked, hairdryer burns your hand after a minute or so.
This is NOT a five star hotel. Banging thumping music until 11pm,
( because the law allows it I was told) when I rang down to complain. Staff are very friendly apart from reception and guest services who lie to you. I paid for a room overlooking the garden and upon arrival looked out onto a slab of concrete. The porter rang down and was told the hotel was full so I went down and on my way to view another room, I asked if he hotel was full, no, she said!!
You have to book three days in advance for the Italian and Chinese restaurants, we never managed to get a booking at the Italian, the Chinese was not what I call it spaghetti instead of rice?
I would not recommend this hotel or go back.
The bathroom, well, what to say? Anyone with even slight mobility could not get into the very high sided, narrow bath, ( with no plug) the small shower head about 5 foot 6 from the floor on the wall, flops down and sprays water everywhere, you cannot stand underneath it.
The sink leaked, hairdryer burns your hand after a minute or so.
This is NOT a five star hotel. Banging thumping music until 11pm,
( because the law allows it I was told) when I rang down to complain. Staff are very friendly apart from reception and guest services who lie to you. I paid for a room overlooking the garden and upon arrival looked out onto a slab of concrete. The porter rang down and was told the hotel was full so I went down and on my way to view another room, I asked if he hotel was full, no, she said!!
You have to book three days in advance for the Italian and Chinese restaurants, we never managed to get a booking at the Italian, the Chinese was not what I call it spaghetti instead of rice?
I would not recommend this hotel or go back.
Verified traveler
Most of the hotel staff were fantastic apart from Guest Relations, who weren't helpful at all. There was no information about the hotel & services. The hotel was very clean. The bedrooms were more 3* than 5* - very dated and the old wall mounted hair dryer in the bathroom was awful - not only did it blow out an awful smell, you couldn't hold the dryer in your hand as it got too hot. The booking system for the Asian and Italian restaurant was terrible and for the 9 days only managed to get a booking for 1 night in each. However, the quality of the food in all the restaurants was great. Sunbeds... terrible!! People obviously put their towels on the beds the night before because at 6am in the morning there were no beds available in the \"sun spots\" around the pool edge. The hotel needs to have some sort of policy in place to address this issue... this was a problem visiting in October, so not sure what it would be like in the high season.
Hazel
The food in all the restaurants is really great and the drinks are lovely. All the staff are really friendly.
The rooms are nice (although the decor possibly a bit dated but not important) but the mini bar is topped up daily and the room was cleaned daily.
It was my birthday while I stayed and they left a bottle of fizz and a cake in my room which was super lovely and a surprise!
My only comment would be that the pools and sun loungers around the pools were pretty crowded so there could be days when if you went a bit later down to the pool you wouldn't get a sun lounger. They also don't have sun loungers on the beach so if you did want to go to the beach you have to pay for a bed (but even at the super nice beach bars with really comfy loungers they are just 5 euros each a day)
Overall a lovely stay!
The rooms are nice (although the decor possibly a bit dated but not important) but the mini bar is topped up daily and the room was cleaned daily.
It was my birthday while I stayed and they left a bottle of fizz and a cake in my room which was super lovely and a surprise!
My only comment would be that the pools and sun loungers around the pools were pretty crowded so there could be days when if you went a bit later down to the pool you wouldn't get a sun lounger. They also don't have sun loungers on the beach so if you did want to go to the beach you have to pay for a bed (but even at the super nice beach bars with really comfy loungers they are just 5 euros each a day)
Overall a lovely stay!
Mostafa
5 stars Hotel
Great Hotel .. little bit old but very clean and quite . The food is great with a good variation . The staff are very friendly and polite and they serve always with a smile despite the masks they are wearing , BIG respect. The pool water is little bit cold but nice to swim in it ..
We will definitely stay at the hotel again in the future.
We will definitely stay at the hotel again in the future.
Marziano
perfect
Amazing stuff, very kind and nice.
Big and clean swimming pools, great food and restaurants. The room was a little bit old but all the rest was totally amazing
Big and clean swimming pools, great food and restaurants. The room was a little bit old but all the rest was totally amazing
LeeAtherton
Excellent hotel with good food, good service and location.
Rooms are slightly tired but it adds to the charm of the hotel.
Well done to Vicky the lifeguard sat there all day keeping us safe but always with a smile and interacts well with the guests. A real asset to the hotel.
Eri in the restaurant is so friendly and welcoming it made dinner a real pleasure
Thank you and we will be back
Rooms are slightly tired but it adds to the charm of the hotel.
Well done to Vicky the lifeguard sat there all day keeping us safe but always with a smile and interacts well with the guests. A real asset to the hotel.
Eri in the restaurant is so friendly and welcoming it made dinner a real pleasure
Thank you and we will be back
MrAtherton
For anyone who is concerned about whether they will be safe on holiday them THIS is your hotel.
We moved from another hotel nearby as we didn’t feel safe and what a difference. Temperature checks on arrival and every breakfast.
The staff are all amazing but a special thank you to Popi for her amazing service At meal times and a better manager than Nikos you will not find on the planet. They have had to deal with such difficult times in Rhodes but the beaming smiles as they welcome you and can’t do enough for you, is just a credit to themselves and the Mitsis brand.
Some great evening entertainment over a drink and the food well there is so much choice and different every meal time.
So my advice take a trip to Rhodes and spoil yourself with a hotel that oozes class and customer service
We moved from another hotel nearby as we didn’t feel safe and what a difference. Temperature checks on arrival and every breakfast.
The staff are all amazing but a special thank you to Popi for her amazing service At meal times and a better manager than Nikos you will not find on the planet. They have had to deal with such difficult times in Rhodes but the beaming smiles as they welcome you and can’t do enough for you, is just a credit to themselves and the Mitsis brand.
Some great evening entertainment over a drink and the food well there is so much choice and different every meal time.
So my advice take a trip to Rhodes and spoil yourself with a hotel that oozes class and customer service
Kristina
Amazing!
The hotel was great, the food amazing but the staff were the best part. Everyone was so friendly and helpful. They had just opened back up after corona and we felt safer there than at home in London. We’re already dreaming of our next trip back!
Pawel
The stay was just wonderful. It’s sparkling clean. The staff is very professional friendly and welcoming.
We especially appreciated the friendliness of the two ladies working at the creperie serving delicious food.
Thank you fir a fab holiday.
We especially appreciated the friendliness of the two ladies working at the creperie serving delicious food.
Thank you fir a fab holiday.
Verified traveler
The hotel is great value for money, food excellent, exceptionally clean, good facilities, good sized room with minibar stocked every day!
The staff were not always the friendliest which was really the only downside!
The staff were not always the friendliest which was really the only downside!
Verified traveler
The staff and the service received was excellent, the food in all the restaurants was very good. The facilities and entertainment was first class.
The bed rooms are looking a little dated and in need of updating
The bed rooms are looking a little dated and in need of updating
Verified traveler
This was our first visit to Greece or any of the islands and we could not have been more pleased with our choice of hotel. The location is ideal. We were within a 15 minute walk of the old town with all its historical features, 5 minutes walk to water sports and directly opposite the beach with stunning blue seas.
The hotel has a great choice of restaurants but be prepared to wait for a table if you visit the burger bar or mexican as they are very popular with limited dining space. The pizza bar was used a lot by all of us, with pizza available from late morning until around 6pm. The creperie was also a favourite spot for a breakfast crepe if anyone missed the breakfast serving in the main restaurant. The main restaurant served a variety of food with something veggie available most days.
Finally the staff deserve special praise as they were so attentive. When we arrived at the hotel our rooms were not available through no fault of the hotel so we were upgraded to the presidential suite for the night and then given sea view rooms for the remainder of our stay along with a late checkout, fruit and wine. Lefteris, at reception desk, was an absolute star. He was always ready with a warm greeting and would do everything possible to make our stay the best he could. Other staff who deserve a special mention are Nikos and Sofi in the main restaurant as they really looked after our family.
Overall this is a great place to stay and highly recommended.
The hotel has a great choice of restaurants but be prepared to wait for a table if you visit the burger bar or mexican as they are very popular with limited dining space. The pizza bar was used a lot by all of us, with pizza available from late morning until around 6pm. The creperie was also a favourite spot for a breakfast crepe if anyone missed the breakfast serving in the main restaurant. The main restaurant served a variety of food with something veggie available most days.
Finally the staff deserve special praise as they were so attentive. When we arrived at the hotel our rooms were not available through no fault of the hotel so we were upgraded to the presidential suite for the night and then given sea view rooms for the remainder of our stay along with a late checkout, fruit and wine. Lefteris, at reception desk, was an absolute star. He was always ready with a warm greeting and would do everything possible to make our stay the best he could. Other staff who deserve a special mention are Nikos and Sofi in the main restaurant as they really looked after our family.
Overall this is a great place to stay and highly recommended.
Verified traveler
Food and restaurants are amazing, available 24hours
Verified traveler
All inclusive and close to old town. Close to beach
Verified traveler
The food was good, particularly in the Asian and Italian restaurants.
The hotel is not 5 star. Rooms are tired with ripped carpets.
The bars have no character or atmosphere and the staff are obviously tired after a long season. The drink menu is very limited with non premium cocktails.
There are no smoking areas so non smokers and children are subjected to smoke all around the pools.
There are few child focused activities.
The hotel is in town, lots of traffic. There is no hotel beach, the nearby beach is stones not sand and generally windy.
The hotel is not 5 star. Rooms are tired with ripped carpets.
The bars have no character or atmosphere and the staff are obviously tired after a long season. The drink menu is very limited with non premium cocktails.
There are no smoking areas so non smokers and children are subjected to smoke all around the pools.
There are few child focused activities.
The hotel is in town, lots of traffic. There is no hotel beach, the nearby beach is stones not sand and generally windy.
Verified traveler
Not 5 star.
In need of update. Rooms particularly.
In need of update. Rooms particularly.
Verified traveler
Amazing vegetarian food options with round the clock food availability.
Location & surroundings
Mitsis Grand Hotel Beach Hotel
Akti Miaouli Papanikolaou Street, 1 5, Rhodes Town, Greece
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Mitsis Grand Hotel Beach Hotel
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