Name: Hilton Concord
Address: 1970 Diamond Blvd, Concord, 94520, US

10/10

Exceptional

31 Jul 2026

Eduardo

Good I like it very much

10/10

Exceptional

30 Jul 2026

Ashley

Was clean and nice.

10/10

Exceptional

26 Jul 2026

Richard

All good

10/10

Exceptional

17 Jul 2026

Monique

Very clean room, bathroom and amenities! Close to an awesome town center with lots of places to shop.

Partner

10/10

Exceptional

14 Jul 2026

Mike

Well kept for an older property
Good service
Good bar and tender
Good food and wait staff

Exceptional value

Thanks

Partner

8/10

Excellent

14 Jul 2026

Charles

Clean room

Self

10/10

Exceptional

13 Jul 2026

Leticia

Excelente muy limpio todo muy cómodo excelente estamcia

Self

6/10

Pleasant

11 Jul 2026

Alodie

Comfortable, clean, and quiet room, but pretty much everything is a paid extra. $19/day for parking in this area is absurd.

Self

4/10

Poor

10 Jul 2026

Jesus

Overall, our stay was good. The hotel is in a great location, just minutes from Six Flags, which made it very convenient. We also really enjoyed the pool and hot tub.

There were a few things that were disappointing, though. Unfortunately, the rooms didn’t appear to be properly cleaned when we checked in, especially the bathroom and shower, which needed more attention.

While we were using the hot tub with our children, there was an individual repeatedly coming in and out of the area, talking loudly to himself and throwing objects around. It made us feel a bit uncomfortable, and I wish there had been more staff presence to ensure guests felt safe.

Lastly, the hotel advertised that the bar was open until 10:00 p.m. We went downstairs around 9:45 p.m., but it had already closed and a sign was posted saying it was no longer serving customers. It was disappointing since we called the desk before going down she stated they closed at 10pm.

Despite these issues, we still enjoyed the convenient location and the amenities. With better housekeeping, improved supervision in the pool area, and more consistent adherence to posted business hours, this hotel could provide an even better experience.

Friends_and_family Family

10/10

Exceptional

09 Jul 2026

Elsa

Surrounded by a shopping center was a plus enjoyed my stay

Partner

6/10

Pleasant

08 Jul 2026

Giovanni

Everything was well, loved my stay only con was that the AC wasn’t working it was only on fan mode. Night stay was a bit warm.

Partner

10/10

Exceptional

08 Jul 2026

Alida

Very nice, worth the stay!

10/10

Exceptional

05 Jul 2026

Diubichen

English: The home was in excellent condition, with all areas clean and well organized.

10/10

Exceptional

04 Jul 2026

Diubichen

Todo excelente
El servicio muy bu no

Partner

10/10

Exceptional

03 Jul 2026

Sherry

Nice property and the staff were friendly and helpful. Price was great, everyone enjoyed the pool.

Family_with_children

10/10

Exceptional

30 Jun 2026

Brenda

The room was great, quiet and clean. Everything we needed the hotel staff was accommodating. No questions asked regarding our pet. The hotel location is nice since it's right in the heart of many shopping centers, close by to the locations that we as a family needed. The amenities were fine such as the pool. Parking is only secure to benefit the hotel but, we had a fine stay.

Family_with_children

8/10

Excellent

28 Jun 2026

MICHAEL

Bath room has no window and no ventilation fan.

Family_with_children

10/10

Exceptional

28 Jun 2026

Pepe

Great clean hotel..good location

10/10

Exceptional

24 Jun 2026

Craig

This Hilton is a gem! I don’t understand some of the people’s low ratings. It was clean, comfortable, and I felt like I was getting more for my money than expected. The room was large and well appointed, in the bath and shower were top-notch. I think they must’ve just remodeled because the place looks great.
There was a bar, a restaurant and all the amenities a nice hotel would have. I highly recommend this Hilton if you’re in the San Francisco East Bay area.

Self

10/10

Exceptional

22 Jun 2026

Verified traveler

Had a nice comfortable stay

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Andrea lucia

I loved how welcoming it was ! And how friendly the staff was

Family_with_children

10/10

Exceptional

21 Jun 2026

Fulori

Everything was to our expectation. Thank you for a great stay

Family_with_children

10/10

Exceptional

19 Jun 2026

Thomas

Friendly staff, great property! Lots of food choices across the street.

Self

10/10

Exceptional

16 Jun 2026

Alex

Very clean and frstaff

Family_with_children

10/10

Exceptional

15 Jun 2026

Mary

Clean room and hotel! Close to shopping

Friends

10/10

Exceptional

15 Jun 2026

Melanie

Staff was friendly and professional. Room was very nice and super clean.

Partner

8/10

Excellent

14 Jun 2026

Cristin

I liked this hotel very much, but didn't appreciate the high cost of parking.

Self

10/10

Exceptional

14 Jun 2026

Le

good

10/10

Exceptional

13 Jun 2026

Scott

Great place to stay for the night away from your bed at home.

Self

8/10

Excellent

12 Jun 2026

Stephanie

The room was clean. The wait to checkin was slow but the staff was nice.

Friends

8/10

Excellent

09 Jun 2026

Kevin

Room was clean, air worked, bed was comfortable. Good location.

Self

2/10

Poor

07 Jun 2026

Gisselle

STAY AWAY THIS HOTEL ! I had my clothes damage with their iron provided and yet to hear back with solution . Manager and staff are unprofessional . I had bad experience getting water sent to room and was given attitude . SAVE YOUR MONEY

Business

10/10

Exceptional

05 Jun 2026

Kayla

Everything was amazing from the customer service to the food and cleanliness of the room and whole hotel. Definitely will be booking again

Partner

10/10

Exceptional

04 Jun 2026

Collette

The service in the restaurant and at the Frint Desk were top notch. The Black gentleman , was his name Clarence, was extremely helpful.

Family

6/10

Pleasant

01 Jun 2026

Timnit

I liked everything about the hotel except paying for breakfast & parking..It should have came with paying for the room instead of separate..

Partner

10/10

Exceptional

31 May 2026

Kween

Excellent Location, clean room

Family_with_children

10/10

Exceptional

28 May 2026

Dawnie

Easy check in with close parking and clean nice hotel

Friends

10/10

Exceptional

27 May 2026

Nicole

Parking was a bit of a hassle. It’s a paid lot onsite but the room key would never work properly to let us in and out of the lot, so we were forced to pay by card to get out of the lot and then had to go have the front desk fix the charge that was automatically charged to the room per night. Other than that, it was a nice hotel, excellent location, perfect for a weekend stay

Friends

10/10

Exceptional

26 May 2026

Nancy

Nice place , very clean and stuff very helpful.

Family_with_children

6/10

Pleasant

25 May 2026

Arlene

Overall, we had a good stay at the Hilton Concord. The front desk staff were polite, helpful, and quick to respond to any requests. Our room was clean and comfortable, which made the stay pleasant. The food was okay — not bad, but there’s room for improvement. However, the water pressure in the shower was too low, which was a bit disappointing. Still, the excellent customer service made up for it, and we would consider staying here again.

10/10

Exceptional

25 May 2026

Maria

I love that it was safe and clean smell really good fast accommodation for me and family even got a 3rd room next to each other store close by food place near by just fel so comfortable to be there heath wise.

Family_with_children

10/10

Exceptional

25 May 2026

juan

Love the location and very clean room. Enjoyed our stay at this hotel

Self

2/10

Poor

24 May 2026

Debra

Check in was extremely rude and the gentleman working at night was rude too. Just a terrible terrible experience at this hotel and I don't recommend anyone staying at this hotel

10/10

Exceptional

23 May 2026

Jose

My husband travels often for business, and sometimes appointments get moved around unexpectedly. When that happens, he needs a comfortable place to land early, and the ladies at the front desk were incredibly accommodating with an early check-in.

This hotel is perfect for business travelers—centrally located, comfortable, and convenient. His room even had a beautiful mountain view. On top of that, his dining experience was 10/10.

We will definitely be booking here again!

Self

10/10

Exceptional

20 May 2026

Janelle

Bed was comfortable, room was pretty clean. They don’t stock the room with enough towels for the amount of people you put on your reservation, which was the only inconvenience. Over all happy with my stay.

Friends_and_family Family

10/10

Exceptional

18 May 2026

Lauren

Very clean and comfortable. Helpful staff good location. Breakfast was extra but better than some other hotels

Friends_and_family Family

10/10

Exceptional

17 May 2026

Shari

Clean, friendly, convenient. Love dual coffee maker

10/10

Exceptional

06 May 2026

Lupe

Wished I had maid service and I had to ask for extra towels. Also I had asked for a handicap room, I didn’t think it was

Business

10/10

Exceptional

04 May 2026

Robert

Be aware that there is a 19 dollar a day parking fee. The hotel staff are great very helpful and nice. Rooms are clean and updated. Had a very nice time and had no issues

Family

2/10

Poor

01 May 2026

Melissa

As a guest paying for parking that has a long truck that I had to go around which made inconvenient. Another thing as the room do have coffee machine but come with no water in the room which makes guest go out of the way to get water. When asking for water you have be Hilton reward member and if your not you will not get any . The person handing out water not nice. As well for everyone to be aware to check the iron since during my stay the iron ruin a whole outfit that I needed for my work conference the next day. I still have not gotten any contact from management regarding fixing this situation and Hilton itself is not willing to give reinvestment for the value of the clothes that it ruined . Which is upsetting as a loyal Hilton member.

Business

10/10

Exceptional

28 Apr 2026

Marye

Breakfast was wonderful. Buffet only on Saturday and Sunday but it was perfect-eggs, waffles potatoes fruit etc. Jacuzzi could’ve been hotter. Would definitely stay there again.

Self

10/10

Exceptional

27 Apr 2026

Albert

Great location. Staff were prompt and helpful. Building has been completely remodeled. Very nice experience.

Self

10/10

Exceptional

26 Apr 2026

Edualda

It’s ok. Staff, especially the front desk should smile a bit more.

Partner

10/10

Exceptional

25 Apr 2026

Maria Dolores

My room was clean and spacious! Staff were amazing and answered all our questions. I was so happy about my stay and parking our car rental was easy. Definitely recommend staying here if you’re in town. 10/10

Friends

10/10

Exceptional

15 Apr 2026

anthony

Cleaning comfortable

Self

8/10

Excellent

15 Apr 2026

Theresa

Breakfast was subpar and very expensive. For just a side of eggs,bacon and a tea was $18. AC was good but very loud

Self

10/10

Exceptional

29 Mar 2026

Sheila

Staff was great! Food was limited in choice, but quality was mostly good. Not much available to purchase from the little store...out of drinks and items. Place was clean and safe and comfortable. Good location for me. I would come back.

Self

6/10

Pleasant

15 Mar 2026

Bruce

room and lobby were too cold

Friends_and_family Family

10/10

Exceptional

08 Mar 2026

Marion

It was very nicely upgraded from the last time I stayed there. I was down to go to a funeral and this hotel was centrally located to all events I needed to attend. I also found eating places surrounded the hotel I would definatly would stay there again.

10/10

Exceptional

19 Feb 2026

Jenny

Very clean room

10/10

Exceptional

18 Feb 2026

Ashley

The room was great!

Partner

6/10

Pleasant

09 Feb 2026

Rabih

Room was OK but hotel doesn’t provide water bottles in the room considering this is a Hilton Hotel, also fridge wasn’t working and ended up throwing our spoiled food away. Will not be booking there again!

Leisure Family

10/10

Exceptional

28 Jan 2026

tracy

Great location. Friendly desk.

6/10

Pleasant

25 Jan 2026

Rory

Room bathroom was dirty Front desk staff was wonderful during check in process

Partner

8/10

Excellent

20 Jan 2026

Vinoth Joseph

Very good place to stay and closeby to a very good shopping arena.

Business_and_leisure Family_with_children

10/10

Exceptional

02 Jan 2026

Dana

The young lady at the front desk was very nice, friendly.

Friends_and_family Friends

10/10

Exceptional

20 Dec 2025

Geneva

Room worked out well

10/10

Exceptional

16 Dec 2025

Claudia

Staff very welcoming. Clean room love the welcome with my name on TV appreciate it! Comfortable bed

10/10

Exceptional

16 Dec 2025

Jon

We stayed here on our honeymoon night which was 41 years ago. Our company Christmas party was here and thought to stay the night. The hotel is just beautiful, and everyone was so nice. The room we asked for was ADA with a walk-in shower. Everything was so clean, and the bed was so comfy. The shower was perfect for me, and I truly appreciate everything being at my level being in a wheelchair. Thanks again for making our night special.

Leisure Partner

10/10

Exceptional

15 Dec 2025

Mary

Yes

Business

6/10

Pleasant

06 Dec 2025

Jorge

There's a random noise about every fifteen minutes coming from behind the t v area that did not let us sleep

Business Family

10/10

Exceptional

05 Dec 2025

Andrea

Easy check in and large facility

Leisure Family

10/10

Exceptional

05 Dec 2025

Adrian

Yes

Leisure Family

10/10

Exceptional

30 Nov 2025

Annette

Comfortable

10/10

Exceptional

29 Nov 2025

Eddie

Beautiful hotel. Friendly staff. A great night sleep.

10/10

Exceptional

21 Nov 2025

Maximino

Great stay

Friends_and_family Friends

4/10

Poor

18 Nov 2025

JASON

A lot of things at hotel were broken. The main thing is the hot water was out. Then they moved me to another room and the hot water went out in that room. Jacuzzi at pool was broken. Ice machines were broken on floors I was on. Gate on parking lot was broken first few days. I would expect a lot better from the Hilton brand. I was on business and moved to another hotel after 5 nights. The other hotel was less expensive an everything worked.

Business

2/10

Poor

16 Nov 2025

SHARON Mackenzie L.

Dates were recorded wrong!!!!! Please call me as soon as possible.

Partner

10/10

Exceptional

12 Nov 2025

Virginia

The staff was very kind and helpful. When I asked to move rooms, they accommodated me right away. The hotel itself is in a safe area. The lobby is big and spacious. And the pool area is very nice. There are lots of shops and restaurants close by. They do charge a fee for parking,

6/10

Pleasant

11 Nov 2025

Angelica

Clean room

Business

8/10

Excellent

09 Nov 2025

Olivia S.

Room is clean, some staff could have been more friendlier. Easy check in and so glad they were able to transfer my sister’s room when she complained of the first room she was given , the first room smells cigarette.

Leisure Family

2/10

Poor

30 Oct 2025

Jeff

Air conditioner didn’t work in room. Food was bad at restaurant.

10/10

Exceptional

28 Oct 2025

Andrei

Very nice hotel!!!

Business Friends

4/10

Poor

27 Oct 2025

Joyce

You have to request housekeeping and even after requesting it in person at the deck AND placing serve request on our door, the room wasn’t cleaned. Husband reported this and was handed towels. Waste containers look like someone smashed them.

Family

2/10

Poor

26 Oct 2025

Stephen

The shower had hair all over the wall and sink. No wash towels. Toilet was dirty. Room smelled of smoke. No parking at night due to overcrowding and huge party. Will not be coming back to this over priced dump!!

Business Family

4/10

Poor

22 Oct 2025

David

Flying bugs in the room, no hot water, air conditioning poor

Business

10/10

Exceptional

17 Oct 2025

LOUISE

Great shopping

Business

6/10

Pleasant

16 Oct 2025

Colin

The beds and the rooms are great. The staff is wonderful. The location is great right off the freeway with a large retail center across the street that has tons of dining options. The parking however is an absolute nightmare, the first night I was there there was not one spot open and I had to wait for 40 minutes for someone to leave. Parking is also not open, you need a key card to get into the parking lot. And there is no clear area where to park or where to go when you get there to check in. I just parked off to the side of the road and put my hazard lights on? The hotel also does not offer breakfast. Which is fine, but it does not even offer free coffee in the morning which absolutely blew my mind. You have to go into the restaurant and pay five dollars for drip coffee if you want coffee in the morning. The gal in the restaurant who pointed me to the coffee area which I served myself, even had the gall to give me a receipt with a tip request! if management reads this, you need to somehow improve parking. But the two easiest/cheapest fixes you can make is to offer free drip coffee in the lobby in the morning, and have a few signs out front for visitor arrival and check in.

Business Self

10/10

Exceptional

14 Oct 2025

Brandy

I feel safe and at ease - everything is designed for a frictionless stay. The room is clean and spacious.

Business Self

10/10

Exceptional

14 Oct 2025

Lian

We stayed at the Hilton Concord as part of a two-day cycling trip with our young child on the Iron Horse Trail, and the hotel is conveniently just off the trail. Surrounded by traffic and strip malls, but at least there's lots of restaurants and shopping nearby in case you need something. The waitress at breakfast provided top-notch service and the staff don't see a lot of people on bikes, but went out of their way to make sure we could store ours safely ovenight. (They suggested we just take them to our room, which was spacious enough to accommodate our three bikes.)
The pool is nice (heated!) and our room was clean and quiet.

Friends_and_family Family

6/10

Pleasant

14 Oct 2025

RICHARD

I chose Hotel for its name! However upon entering and checking room out there were ants and flying critters in the room (have photos) and that being mentioned via Expedia message the issue: the staff did arrange movement to another room and do thank them however the experience was just so memorable by the first room that I could not remove the vision of the ants and incects moving about then the entire hotel. Obviously an infestation. The room should have been comped not just movement from one to another along with comp of parking fee (they just insulted me) by charging that really?. Sheesh...Vegas Hilton would comp everything!! They want you to return. I was there visiting my 96 year old parent. Do note they did comp a burger and the new room was a suite however nice that was the whole experience ruined.

10/10

Exceptional

12 Oct 2025

Leobardo

All is excellent but it’s a number that you have to pay for parking

8/10

Excellent

12 Oct 2025

Renato

room was decently clean, a/c easy to operate,

Friends_and_family Family

8/10

Excellent

11 Oct 2025

Neal

Everything was goid

Business

6/10

Pleasant

05 Oct 2025

Verified traveler

The staff was friendly. The room keys had to be used for everything. Half the time they didn’t work in the elevator. Lots of people couldn’t figure it out. Super annoying. No room service but their website says they offer it which why I booked it. No room cleaning service unless requested the day before. Not mentioned when I checked in. Towels were covered with human hair which is completely gross. Not impressed for a Hilton experience. Wouldn’t stay here again

Leisure Self

10/10

Exceptional

05 Oct 2025

Dennis

It was very nice

Self

4/10

Poor

03 Oct 2025

Philip R

The hotel was older and tired. The pillows needed to be replaced, there was NO Housekeeping whatsoever. 5 days/4 nights they never even emptied the trash in the room or vacuumed, let alone changed the linens/towels. We had to request clean towels and they didn't remove the dirty towels. The trash cans were overflowing but the end of the stay. Disappointing.

Leisure Partner

10/10

Exceptional

28 Sep 2025

Horace

.

Friends_and_family Friends

8/10

Excellent

28 Sep 2025

maria

Let's of restaurants walking distance. You don't get housekeeping everyday you have to call front desk to get it. Breakfast are very good