Name: Hilton Garden Inn Walnut Creek
Address: 490 Lawrence Way, Walnut Creek, 94596, US

10/10

Exceptional

04 Aug 2026

Rafael

Very helpful staff and awesome bartender :)

8/10

Excellent

03 Aug 2026

David

I had a steak for dinner & it was paper thin & overdone. Bay Area Rapid Transit (BART) outside was a little noisy too.

4/10

Poor

03 Aug 2026

Paul

We did not eat there

10/10

Exceptional

31 Jul 2026

Gustavo

The breakfast could have been more plentiful in more varieties but the service was very good

6/10

Pleasant

31 Jul 2026

Heather

Just don’t leave anything important behind. I left an expensive bottle of perfume (my fault I know) but I realized it 5 hours later. They said the room wasn’t being used so I told the staff exactly where I left it, on top of the coffee maker. Unfortunately no one ever found it so that was a bummer.

2/10

Poor

26 Jul 2026

Matthew

Made reservation, called hours prior to arrival to inform we were arriving late, told that we were good to go....

Showed up and were told the hotel was overbooked and we did not have a room available.

Will never book this hotel again - had to find a different hotel after midnight on a Friday evening on a very busy weekend. Terrible business practice.

10/10

Exceptional

25 Jul 2026

Cecilia

Great stay, clean, safe and I would definitely stay here again.

10/10

Exceptional

23 Jul 2026

Zack

Very clean room and nice hotel!

10/10

Exceptional

21 Jul 2026

Leslie

Traveling after a long day and so happy to stay at a clean and quite hotel. I will definitely stay there again.

10/10

Exceptional

08 Jul 2026

Vincent

Good

8/10

Excellent

06 Jul 2026

Diane

breakfast buffet was very lacking for the price. Needed to request more toilet paper. Someone spilled in the elevator and it took a few hours to get cleaned up

Friends_and_family Family

8/10

Excellent

05 Jul 2026

Esther

Staff, clean room, breakfast

Partner

10/10

Exceptional

05 Jul 2026

Rosalie

I haven’t stayed at a Hilton Garden Inn for a very long wand now it’s my new favorite cost efficient hotel. I used to prefer the Courtyard or Hyatt House for the quality. Hilton Garden Inn now uses Crabtree and Evelyn shampoo and conditioners, in room Keurig style coffee makers, stylish and modern decor with comfortable bedding and ample space. The staff couldn’t be better, always pleasant and kind. Complimentary coffee and teas were also offered in the lobby area in the mornings. I would highly recommend this location for sure and wouldn’t hesitate to come back. They have complimentary 7 Tesla outlet chargers for those who drive electric cars.

Partner

10/10

Exceptional

28 Jun 2026

Anna

We had a wonderful stay here. The rooms were beautiful and newly renovated. Beds were very comfortable and everything was very clean. We were very pleased and wouldn’t hesitate to stay here again

Partner

6/10

Pleasant

25 Jun 2026

Zachary

The worst breakfast I've ever been served in a restaurant...
hard rubber eggs obviously pulled from the buffet that were supposed to be over-easy...
Four little pieces of potato and old cold sausages.

Friends_and_family Family

10/10

Exceptional

21 Jun 2026

Lawrence

This is a relatively new hotel. The staff and the facilities were excellent. The room was spacious and nicely furnished and the bed was comfortable. Breakfast was available for purchase, but we did not eat in the hotel. I did hear other guests remark that it was very good. Free coffee with flavored creamers was available in the lobby. Shampoo, conditioner, body wash and bar soap were available in our room, along with bottled water and coffee. If we travel back to this area again, we would definitely stay here.

Partner

6/10

Pleasant

21 Jun 2026

Mark

They said the breakfast was not included.

Family

10/10

Exceptional

21 Jun 2026

Greg

The room was clean and the people are friendly.

Partner

10/10

Exceptional

21 Jun 2026

Paris

The room was super clean and spacious! The staff is super friendly and accommodating.

Friends

10/10

Exceptional

14 Jun 2026

Lawrence

Despite being on the highway the room was very quiet. Very friendly and accommodating staff, comfortable bed, clean room.. Will definitely stay there again…

10/10

Exceptional

10 Jun 2026

Donnabelle Frankera-

Nice hotel! With a good restaurant that also serve breakfast! Staff are very friendly and helpful!

Self

8/10

Excellent

07 Jun 2026

Jiamin

At first, we got a room facing the train and it was SUPER NOISY at night till 3 AM. They were able to change us to another room the next day, facing the traffic side away from the train, and that was all good. If you are noise-sensitive, please request a room away from the train side. It would be great if they could let ppl know about this situation at check in.

Partner

8/10

Excellent

06 Jun 2026

Deborah

Good service

8/10

Excellent

03 Jun 2026

Kristan

The staff was friendly and helpful

Friends_and_family Family

8/10

Excellent

01 Jun 2026

Barbara

There is plenty of parking, the rooms are very clean and roomy. The staff is pleasant, but the front desk seems to be only manned at certain high traffic times of day.

Family_with_children

10/10

Exceptional

31 May 2026

TONI

Room is clean and comfortable bed

Partner

10/10

Exceptional

31 May 2026

felipe

Todo estuvo muy limpio sólo te ponen agua para un día para tomar los otros días tienes que comprarlas pero está bien

Family_with_children

2/10

Poor

30 May 2026

Abbie

Hotel was clean, quiet and conveniently located.

Partner

6/10

Pleasant

27 May 2026

Isabel

My room didn't have conditioner; I was told it was going to be refilled once they clean and they didn't I had to call and wait until they brought it almost at 11 pm. I prepaid for the breakfast and there was only one lady for all the tables, mind you I went at 8:45 am and left the dining room at 11:10 or so that's insane to have 1 staff for so many people.

Family_with_children

2/10

Poor

26 May 2026

Tracey

Overall worst hotel stay over….took over 30 minutes to get checked in because hotel staff couldn’t figure it out, had to call Hotels.com customer service so they could call hotel and tell them how to do it. Walls are paper thin, you can hear everything going on in the room next to us. Had to pay $10 to park, which is just ridiculous. Getting into the hotel parking lot is dangerously, the parking lot is literally only accessible from the freeway entrance

Self

8/10

Excellent

25 May 2026

Jenny

Room was clean except the ac or something is very very loud! Our unit wasn't even turned on! Disrupt our sleep for both nights

Friends

10/10

Exceptional

24 May 2026

Guadalupe

Overall great experience I loved to hear! I would definitely come again here pet friendly!

Pet

8/10

Excellent

22 May 2026

Beverly

Rooms clean and nice however we reserved two queens and received a king. One person had to sleep on the floor. They were sold out and said they had nothing available. Didn’t even comp our parking... Disappointing!

Friends_and_family Family

8/10

Excellent

22 May 2026

Thomas

The men’s room on the first floor was very dirty.

Friends_and_family Family

10/10

Exceptional

22 May 2026

Angela

Room is very clean and staff is very friendly and the location is very good

Friends

2/10

Poor

20 May 2026

Alfredo

Overall, I had a good stay at this hotel. The property was clean, comfortable, and the staff was friendly and professional throughout my visit.

The main issue was the parking, which was somewhat inconvenient. Also, unfortunately their cook did not show up during my stay, so breakfast was unavailable. This created a difficult situation for me because I was attending a graduation and did not have enough time to go elsewhere for breakfast.

Aside from those issues, everything else was very good, and I appreciate the hospitality from the staff.

Family

10/10

Exceptional

15 May 2026

Victor

We needed to stay in the area it was initially recommended by a close friend of ours. It was everything we needed and then some. Room was clean and comfy. Loved the little snack area next to the front desk. Small but clean gym. The coffee they served in the lobby was really good and it was a great start to my morning. Definitely would stay again next time I’m in the area.

Partner

6/10

Pleasant

08 May 2026

Guy

Wooden floors made the hall ways and rooms noisy!
Also maid service did not close our door on our last day, which is not good. door was open for 8 hours.

Partner

10/10

Exceptional

08 May 2026

Lorna

Great location.

10/10

Exceptional

03 May 2026

Diane

We were very happy with everything about this hotel. Great location and it was in very good shape, nice and clean and the staff was very nice. This was our second stay here and will be back if we are in the area again

Friends_and_family Family

10/10

Exceptional

01 May 2026

Myungja

Very clean, convenient and comfortable. The receptionist was very friendly and efficient.
The only thing I missed was a safe to keep your valuables locked in a room.

Partner

10/10

Exceptional

01 May 2026

jennifer

N/A

10/10

Exceptional

27 Apr 2026

Aina

It was my first time staying at this property and I was very pleased with the hotel. It’s pretty new so the rooms and the building are in fantastic shape. Parking fee was reasonable, bed was comfortable and the room was sparkling clean. The staff was efficient and friendly. I didn’t have breakfast but had dinner in the hotel restaurant. Great food and drinks and friendly waitstaff. Highly recommend!

Self

8/10

Excellent

25 Apr 2026

ryan

Expedia said indoor pool, this was our reason for choosing this hotel. Sadly the pool was outdoor and we were not able to use it as it was a very cold day/night

Partner

4/10

Poor

21 Apr 2026

Sharon

Was surprised by nightly parking fee; cleaning products made the room smell terrible; TV didn't work right; we thought breakfast was included, and the price was ridiculous for what we got.

Will NOT stay here again, or recommend to anyone.

8/10

Excellent

16 Apr 2026

Stephanie

The staff was amazing, everything was nice and clean but I could hear every movement from the people above, below and in the hall. A little more soundproofing and this hotel would be perfect.

Family_with_children

8/10

Excellent

14 Apr 2026

Jordan

The hotel was overall very clean. The only complaint was that whatever they mopped the room with left the floor, super sticky for most of our stay. The carpet was also kind of wet like they had cleaned it, but not given an adequate time to air dry, which was a slight problem having a child that still crawls on the floor.

Family_with_children

10/10

Exceptional

13 Apr 2026

Stephanie

We had a very pleasant stay. The free EV charging was a nice plus!

Family_with_children

8/10

Excellent

11 Apr 2026

Aliou Sidi

I was charged fees per night for parking which I didn’t know.

Family

10/10

Exceptional

08 Apr 2026

Brandon

The Gym was well stocked and clean

Business

10/10

Exceptional

06 Apr 2026

sami

I love how it was close to the freeway. It made it very convenient.

6/10

Pleasant

06 Apr 2026

Jimmy

That it’s $10 a day to park plus if you use multiple electric outlets the power will go out. But it’s a nice place and area regardless

10/10

Exceptional

05 Apr 2026

Jun

.

Family

10/10

Exceptional

04 Apr 2026

Hiram

Had a amazing time staff was amazing

Friends_and_family Family

8/10

Excellent

04 Apr 2026

Jun

.

Family

10/10

Exceptional

30 Mar 2026

Frank

Excellent

10/10

Exceptional

29 Mar 2026

voncille l

Breakfast wasn’t “included” BUT there was a great selection of items and it was prepared when I ordered it… so it was FRESH and DELICIOUS!!

Self

10/10

Exceptional

28 Mar 2026

Cindy

Excellent front desk staff , Izaiah checked me in and was so friendly , great customer service ! Clean , new hotel that has a friendly staff .

Partner

10/10

Exceptional

23 Mar 2026

vickie

It was great

Partner

8/10

Excellent

23 Mar 2026

David

very clean, nice, etc. BUT it was really hard to sleep with the green smoke detector lights going on and off throughout the evening

10/10

Exceptional

22 Mar 2026

Gabriel

Good , clean and quiet

8/10

Excellent

14 Mar 2026

Zachary F.

Nice pool and hot tub. Exceptionally clean and friendly staff.
Breakfast was not a buffet and not the best.
Other than breakfast, it was a great place to stay.

Friends_and_family Family

8/10

Excellent

10 Mar 2026

Arturo

Well kept and clean. Loved my stay.

Partner

10/10

Exceptional

10 Mar 2026

Franco

The breakfast buffet was not very good but they said they are experimenting with better options

Business

10/10

Exceptional

09 Mar 2026

Christina

Nice quick stay

Friends_and_family Family

10/10

Exceptional

05 Mar 2026

Kristen

Very clean room. Great layout, nice to have both microwave and fridge. Nice desk area. Comfy bed. Good shower. Ample towels, nice to have a soap tray. Nice to have shelves in the bathroom and a closet with both shelves and a hanger area too. This hotel room is very efficient and well designed and fits a lot of functionality in. The staff are fabulous and kind, and there was always fun music in the lobby. Self parking and at no charge. Loved this hotel.

10/10

Exceptional

02 Mar 2026

Robert

Great

Self

8/10

Excellent

01 Mar 2026

Jake

New, clean, spacious

10/10

Exceptional

26 Feb 2026

Ken

Everything was great!

10/10

Exceptional

26 Feb 2026

George

Great stay!

10/10

Exceptional

20 Feb 2026

Jack

Very clean, nice beds & overall good experience

Friends_and_family Family

10/10

Exceptional

19 Feb 2026

Caitlin

Clean room nice bed

10/10

Exceptional

18 Feb 2026

Dianna

We had a great stay. The walls were a little thin but everything else was great.

10/10

Exceptional

17 Feb 2026

Beverly

Everyone was so nice especially the front desk. She gave me two free drinks at the bar for my birthday! The rooms were clean as well. Would definitely stay again.

2/10

Poor

17 Feb 2026

Lorissa

They said hotels.com did not book me two rooms although my receipt and confirmation showed I paid for two rooms. They charged me for two rooms so I have double paid and now I’m having to wait to speak to someone on the morning.

10/10

Exceptional

16 Feb 2026

Nicholas A

Clean and comfortable

10/10

Exceptional

16 Feb 2026

James H

Yes, staff, hotel, room, and fudge brownie w/ ice-cream were all fabulous.

Partner

10/10

Exceptional

13 Feb 2026

Dominique

Staff were very friendly and the hotel was really clean and modern. The room was spacious and in a great location

Leisure Partner

10/10

Exceptional

04 Feb 2026

Paul

The room was clean and very comfortable.

Business

10/10

Exceptional

03 Feb 2026

Dario

Nice, new, clean property. Nicely designed. Updated feel. Comfortable rooms, good service. Love the breakfast. Convenient location. Easy parking

Leisure Partner

8/10

Excellent

31 Jan 2026

David

Nice, clean room with decent amenities as you would expect from a Hilton. Extra for parking, bottled water, etc. Short drive to downtown, nothing walkable in the vicinity.

Leisure Partner

10/10

Exceptional

29 Jan 2026

Jeff

Very friendly staff. Comfortable clean room.

10/10

Exceptional

26 Jan 2026

Diane

The room was spacious and had a microwave and fridge which was a bonus. The hotel was very clean

Friends_and_family Family

10/10

Exceptional

25 Jan 2026

Betsy

Great experience for the price. Comfortable bed and pillows

10/10

Exceptional

21 Jan 2026

Mark

No breakfast due to Christmas holiday.

Partner

8/10

Excellent

18 Jan 2026

Lisa

Room was spotless and spacious We were impressed We stayed at another hotel in No Cal the night before it was half the size, had a stench and was double the price If in the area again we would definitely stay here again The only minor issue was waiting for awhile to check in but when we finally got assistance he was very pleasant

Friends_and_family Family

10/10

Exceptional

16 Jan 2026

Kristin

This hotel is brand new, less than a year after opening. It is very clean and modern. It has a nice pool and a restaurant. It is close to downtown Walnut Creek with its own parking lot. The only negative is its close proximity to both the 680 freeway and the BART train tracks. I have bad hearing, so it didn’t bother me, but could be an issue for those sensitive to noise. I would definitely stay here again,

Partner

8/10

Excellent

08 Jan 2026

Spencer

Accommodations were fine and the room acceptable; guest services were helpful and professional

Leisure Partner

10/10

Exceptional

05 Jan 2026

Sahar

Nice and clean and well-designed propert and room, very friendly and helpful staff.