Name: Extended Stay America - San Ramon-Bishop Ranch-Eas
Address: 2100 Camino Ramon, San Ramon, 94583, US

6/10

Pleasant

23 Jul 2026

Rico

It was a weird visit, starting with getting a key to a room that was assigned to someone else. It ended up that was caused by an Internet outage earlier in the day. The manager was startled that happened and very apologetic and responsive. After fixing my issue, she went to work checking every room booked that day to see if other bookings were missed during the outage. She was attentive.

We had a couple other odd things (like a broken iron and no shampoo). I guess the shampoo thing is an Extended Stay thing, I didn't know that.

Yes, we experienced what we consider inconveniences, but the staff was quickly responsive. It wasn't a bad stay, but I probably won't stay again. Maybe I'm too high maintenance for an Extended Stay. 😂

8/10

Excellent

01 Jul 2026

Priscilla

Not bad for the essentials. Don’t count on breakfast it’s basically none existent.

Friends_and_family Family

6/10

Pleasant

28 Jun 2026

Samuel

Boy, the breakfast was spartaninc, coffee, a protein bar, a poach of cerela and sugar

Family

6/10

Pleasant

26 Jun 2026

David

I travel to San Ramon for a week of work every month. I’ve tried different places that feature a kitchenette. This isn’t the worst but it isn’t the best. The location is good and there is plenty of parking. The room is very basic. There are very few cooking utensils provided and no dishwasher. If you want a sharp knife for food prep go buy your own—all you get is fork, knife, and spoon. No ice machine on the property. Go buy your own. There is only bar soap. If you want shower gel bring your own. Most times I went to the front desk it wasn’t staffed with a sign saying “back in a few minutes”. I was there 5 nights and the room was never cleaned. It is less expensive than other places in town, so you get what you pay for.

Self

6/10

Pleasant

21 Jun 2026

Marti

The elevator and hallways weren't very clean.

Friends_and_family Family

10/10

Exceptional

20 Jun 2026

Ricardo

Habitación muy limpia, estacionamiento y muy buena ubicación

Self

10/10

Exceptional

14 Jun 2026

Karanbir

Good bang for tye buck kinda place.Sweet front desk lady who wanted to helpout wherever possible.

4/10

Poor

27 May 2026

Raul

Room was located in the front side of the building. Across the street is a car wash with loud blowers to dry vehicles. There was a fire alarm in the late evening, someone had burned some rice. The next morning, Management did not allow late check out- rude staff.

Self

10/10

Exceptional

26 May 2026

Faith

I loved it . Allowed me to check in earlier. The breakfast was amazing 😍. 2 minutes walk to Costco , Burger King and other restaurants. Very very clean

Self

6/10

Pleasant

25 May 2026

Melody

Hotel staff was friendly. Breakfast was coffee and a granola bar. They didn’t even have a dispenser of water. Just a vending machine. I forgot my toothpaste and they had run out. I expected more.

Business

10/10

Exceptional

20 May 2026

Nancy

The staff was very friendly and it felt like home can't wait to come back for our next family trip.

Family

2/10

Poor

17 May 2026

Nathen

I had a reservation that was completely PAID for, I called at 6:30pm to let them know I would be a late check in, I was told they gave away my queen size bed and they only had a room with 2 doubles, I told them whatever that’s fine I’ll still take it. Well when we showed up after our concert, at midnight mind you, they told me they gave my room away again. Like what???! That’s crazy, they told me some weird crap about the house keeper not being able to clean rooms, not sure how that’s my problem with a 12 hour notice.. but ummm they were rude and didn’t care we had to sleep in the car cuz it’s was MIDNIGHT!!!

Partner

4/10

Poor

17 May 2026

Joshua

From the pool not being open for use to the “FREE” breakfast that consisted of cold weak coffee and 3 breakfast bars. The overall experience was not what was advertised.

Friends_and_family Friends

10/10

Exceptional

14 May 2026

Eung

Not try and parking safty.

10/10

Exceptional

30 Apr 2026

Donna

My stay at this Extended Stay has been great! Staff at my late night checkin was great! Thank you Elizabeth. My 1-day extension went well, even with a minor hiccup thru Expedia, which was resolved nicely. My room, while simple, had everything I needed and the bed and pillows were comfortable. I asked for blankets and they were promptly provided.
This property is well maintained and excellent for the price.
The continental breakfast is all packaged items but can get you started.
I will be staying here off & on for the next few weeks, no complaints…..

Self

8/10

Excellent

29 Apr 2026

Karen

It was a basic, no frills Very comfortable hotel We would definitely stay there again. It was a great location. Friendly staff.

Family

10/10

Exceptional

26 Apr 2026

Karina

Room was clean and comfortable. Will definitely stay here again.

Partner

10/10

Exceptional

26 Apr 2026

Angel

Great place overall

10/10

Exceptional

20 Apr 2026

Aleksei

Good hotel with big parking lot, clean rooms and perfect continental breakfast.

Family

10/10

Exceptional

19 Apr 2026

Teresa

Clean everything, easy check in, great parking. The only thing, I had to ask for kitchen items, but the staff was super helpful.

10/10

Exceptional

17 Apr 2026

Timofey

We had a pleasant stay at the hotel. I want to especially thank the receptionist during the evening who answered all my questions and addressed all my requests. It was a very high bar for customer service; I don't recall being served in any other hotel.

One of the improvement ideas for the hotel management is to add a gym.

Family_with_children

8/10

Excellent

14 Apr 2026

LENA

The kitchen needed a few more items in order to cook. the room was clean, inexpensive. The reception was frustrated with management. The breakfast provided was coffee & breakfast bar.

Pet

10/10

Exceptional

07 Apr 2026

Calvin

The room was great! It was exactly as the photos showed and it was easy to check in. The front desk staff were kind and explained if I needed anything that they would assist. Parking is free and safe on the premises. I would book again.

Friends

8/10

Excellent

07 Apr 2026

Felesia

Great location for work. quite and clean

Self

10/10

Exceptional

03 Apr 2026

Jacklyn

The rooms were clean. The staff was nice. The mini breakfast was pastry and coffee. The price was right when I come to visit I’ll stay there again easy check-in, easy checkout.

2/10

Poor

01 Apr 2026

Romer

Not worth it

Self

8/10

Excellent

30 Mar 2026

Evette

overnite hiking stay with a friend. Friendly check in and reserved a quiet room for us. Bed comfy room nice. But there is no toiletries, big kitchen, but there is no pots or bowls or anything. Breakfast is a joke, should just call coffee with bar.

Friends_and_family Friends

2/10

Poor

26 Mar 2026

Ryan

Incompetent staff at check in. I had a prepaid room and the staff couldn’t check me in. Showed me her tablet and there was a note that indicated someone already checked in using my reservation and checked out. Hotel is pretty old but covered up with refreshed paint and laminate flooring. Hallway had strong smell of weed and other strange odors.

Self

6/10

Pleasant

23 Mar 2026

kenny

Only stayed 1 night But my only disappointment compared to the other extended stays I’ve stayed at is there free breakfast. Normally at other locations it’s decent. Calling it free breakfast at this location is stretch. That being said the staff was great room was clean and the price was right

Self

10/10

Exceptional

18 Mar 2026

Kiyul

Everything was perfect for the first comers like us except the \"Breakfast Included\" information. It'd interpreted, either intended or unintended, as a sort of \"fradulent advertisement\". I think it'd be an issue for both your (Expedia) advertisement and the ESA's. The advertisement specifically says the breakfast a \"continental breakfast. However, in fact, it's NOT. What the ESA in San Ramon provides in the morning hours is NOT what the typical \"continental breakfast\" supposed to be.

But no matter what I said or reported above, the overall experiences are quite okay. Specifically in our case at the ESA San Ramon, the staff services were great. Particularly a lady staff, Allison Duda, was superb! Exceptionally wonderful! She'd made our stay there for 5 days quite comfortable, easy and happy! For that, we'd like to highly commend her work at the ESA. Many thanks to the entire staff at the San Ramon ESA! Best!

8/10

Excellent

05 Mar 2026

Samudra

The room was clean and considering other extended stay properties, San Ramon Bishop Ranch East was way better. The standard WiFi doesn’t work at all and very limited breakfast options.

Self

10/10

Exceptional

02 Mar 2026

Calvin

My stay was great! Staff was really pleasant to deal with and made check in easy and smooth. The room was extremely clean and roomy. It provided everything I needed and met my needs!

Self

10/10

Exceptional

27 Feb 2026

Mohammad

Room clean affordable price near to mall

Family_with_children

8/10

Excellent

27 Feb 2026

N

All good. Staff/lady was friendly

10/10

Exceptional

21 Feb 2026

Reyna

Ken and Patti really made my stay very welcoming and comfortable.

I loved my room and felt very comfortable. San Ramon Extended Stay East has great places to eat and visit, all in walking distance

Partner

4/10

Poor

19 Feb 2026

Robert

Smelled the carpet pretty bad

Friends

10/10

Exceptional

18 Feb 2026

Andrew

perfect stay

10/10

Exceptional

16 Feb 2026

Teryn

Clean and the beds were decent- all we can ask for since that’s all we needed for this trip. There is not much else but it was a quiet location to sleep at.

Leisure Family_with_children

6/10

Pleasant

15 Feb 2026

Victor

Wasn’t the best we stayed at. Could definitely get better tv’s.

Leisure Partner

8/10

Excellent

01 Feb 2026

Yvette

Buen ambiente

Business Family_with_children

10/10

Exceptional

31 Jan 2026

Eric

The rooms are very clean and in great condition compared to other Extenda Stays. By far the most professional staff and facilitiy.

Partner

6/10

Pleasant

30 Jan 2026

Debra

We only spent one night. We had a family gathering in San Ramon. I didn’t realize we had to make ice in the freezer. They had no ice on the premises at all. We weren’t really in the room long enough to make ice either.
The water in the bathroom sink trickled out and it never got hot. Only long enough to brush your teeth. And barely wash your face. We told the woman at the desk and barely got a sorry.

Leisure Partner

10/10

Exceptional

25 Jan 2026

Steven

Great staff. Good restaurant

Business Self

10/10

Exceptional

25 Jan 2026

Patricia

Great,
Clean and quiet place to stay.

Leisure Family

2/10

Poor

19 Jan 2026

Paul

My reservation was cancelled due to a bursted water pipe in the hotel before I arrived. I received a call from the hotel to let me know the morning of
The day I was to arrive.

Leisure

2/10

Poor

16 Jan 2026

Shashu

When I went to check in. My reservation could not be found. It was found underneath someone else's booking who already checked in. Took me four hours to get checked in and things fixed between being on so many different phone calls. Woke up to the pipes being broken so we couldn't flush the toilet or shower or wash hands or anything. C

Friends_and_family Family

2/10

Poor

14 Jan 2026

Peter

There was a man upstairs sliding furniture around all night from 2:00am-3:30am…I told the front desk and he addressed the matter but after he talked to him, he started slamming things on the ground and being even louder. I requested a refund and did not receive one next day. The lady at the front desk said he’d been staying there for months. Also, shady people in south facing parking lot sitting in there cars watching people go in and out of hotel. if people are not going to be respectful toward your guests at 2:00am they need to leave.

Business_and_leisure Pet

10/10

Exceptional

09 Jan 2026

Megumi

Clean room

Leisure

10/10

Exceptional

07 Jan 2026

Ingrid

Kitchen fulll equipped

Leisure Family_with_children

10/10

Exceptional

07 Jan 2026

Araceli

Always I stay there for the past 7 months for work staff is really nice and room are always nice and clean thank you for your service 💕

Business

6/10

Pleasant

05 Jan 2026

Russell

Very loud people all night long.

10/10

Exceptional

04 Jan 2026

Christy

nice hotel. staff great.

Leisure Family

10/10

Exceptional

04 Jan 2026

Ingrid

Very convenient with the kitchen . I dont have to carry my dishes with me they have everything we need. Rooms are clean and staff has excellent customer service

Leisure Family_with_children

10/10

Exceptional

23 Dec 2025

Jethan

The rooms were spotless, they have everything you need the staff is amazing

Friends_and_family Family

6/10

Pleasant

10 Dec 2025

Jack

The Gentleman that checked us in was very nice.

The bed in our room was like sleeping on the floor, very uncomfortable!

Friends_and_family Family

10/10

Exceptional

01 Dec 2025

Curtis

We've stayed here several times in the last few years. Nice place, clean rooms and the staff is always friendly. We like that we DON'T get maid service everyday as we usually have the Do Not Disturb sign at other hotels.

10/10

Exceptional

28 Nov 2025

Laura

Very clean

Leisure Partner

10/10

Exceptional

24 Nov 2025

Andrew

Always a great experience. The nicest Extended Stay in the area and staff is courteous and fast.

10/10

Exceptional

20 Nov 2025

Erlyn

Good visit.

4/10

Poor

14 Nov 2025

Fehoko

The room smell old and it looks outdated. The front desk worker was friendly.

10/10

Exceptional

11 Nov 2025

Daniel

Great area to be the Room was clean the staff is very courteous helpful!

Business Self

8/10

Excellent

10 Nov 2025

Daemon

This was a work related stay (3 days weekday), and with work 2 miles south, on the same road, it was very convenient. Somewhat walkable (at this time of year ... cooler weather) as there was a sidewalk along the road all the way to work. Costco and some dining (limited) across the street, so you could dispense with a rental (and just rideshare for longer trips).

The stay is off what seems to be a busy street. However, in the room I had, there were no noise issue. I don't know if it was because of the room facing away from the road (inner \"court\", facing the pool), or good sound insulation, or something else.

Plenty of parking all around the place.

(I normally don't eat any breakfast provided by the place I stay at, so I can't comment on that ...)

The staff was very helpful and friendly. That always make a stay pleasant.

Overall, I would pick this place again.

Business

10/10

Exceptional

09 Nov 2025

Keilamae

The room was good and the area felt safe and comfortable. Honestly no complaints! Check-in and check-out was also very easy!

Leisure Partner

10/10

Exceptional

29 Oct 2025

Tiana

Pretty decen

Partner

10/10

Exceptional

27 Oct 2025

Samuel

Great place to stay for the money. Easy access to freeways, shopping, restaurants, etc...

Business

8/10

Excellent

25 Oct 2025

Omid

good place to stay.

8/10

Excellent

20 Oct 2025

Debra

Not luxury, but affordable clean and safe. No compalints.

Leisure Self

8/10

Excellent

19 Oct 2025

Felipe

Clean kitchen space in the room.

Friends_and_family Family

6/10

Pleasant

19 Oct 2025

Lidia

I taught it was a full breakfast, and we were surprise with a mini breakfast bar. Very little options to grab on.

Business_and_leisure Family

6/10

Pleasant

14 Oct 2025

Anna

The breakdown options were not much to choose from, I feel for the convenience, itnwas okay. Id rather not have a hotel offer 'breakfast ' than to give cereal bars and little muffins...disappointing

Business

4/10

Poor

14 Oct 2025

Atul Chandrakant

The room lacked basic amenities like coffee maker, cups, glasses...etc. Front desk was reluctant to give it when requested. Also, the beds were not very comfortable. Breakfast was very disappointing as well.

10/10

Exceptional

08 Oct 2025

Samuel

Great affordable place to stay. Large rooms, very clean.

Business

10/10

Exceptional

29 Sep 2025

nancy

The pillows didn't smell clean. They had a smell of oily hair.

Friends_and_family Family

10/10

Exceptional

28 Sep 2025

Ellie

It was a quick trip one night business

6/10

Pleasant

25 Sep 2025

Richard

Staff not understanding about changes

Leisure

10/10

Exceptional

23 Sep 2025

Jocelyn

Clean and friendly staff.

Leisure Family_with_children

8/10

Excellent

22 Sep 2025

Penelope

Room was fine for one night stay. From was dark. Remote was missing. Bathroom was a little dirty. (Sink had stuff in it)

Business Self

8/10

Excellent

21 Sep 2025

Sarah

Great hotel. Room was super clean. Seemed under staffed as it took a while for me to get a new tv remote after mine wasn’t working, but staff were polite, and great stay overall.

Leisure Self

8/10

Excellent

20 Sep 2025

TARUN

Overall good hotel; only thing I didn’t like was bath towels - not clean and not of good quality.

Pet

6/10

Pleasant

19 Sep 2025

Peter

My wife and were in Napa, we recieved a call from the property asking if we're checking out, this was our first ight of a 3 day reservation,

8/10

Excellent

18 Sep 2025

Solayman

It was pretty cheap and I thought it would be dirty and old. But it wasn’t that bad. It’s also not an 5 star hotel. So not bad for the price

Business Self

6/10

Pleasant

03 Sep 2025

Davide

Nice hotel for 1nigth

Leisure Family

10/10

Exceptional

03 Sep 2025

Eric

excelent

10/10

Exceptional

01 Sep 2025

Araceli

Good service

Business

8/10

Excellent

28 Aug 2025

Waheep

Good location, it has all you need, cooker, refrigerator , microwave, and swimming pool.

Leisure Self

10/10

Exceptional

28 Aug 2025

Gilbert

Our fave place to stay

Business Self

4/10

Poor

27 Aug 2025

Lisa

GET AN EXTERMINATOR! There were a few tiny ants here and there when I arrived. Annoying but not alarming. I left some closed bags of snacks on the counter. The next morning there were hundreds of sugar ants swarming all over them. They had to be thrown away.
There are kitchen appliances, but that’s it. No cookware, no plates or glasses, no flatware. Nada. Apparently you pay extra for that. Fortunately I had some chopsticks with me and could eat my frozen dinner.
It’s okay otherwise. But unless these things are corrected I wouldn’t stay here again.

10/10

Exceptional

25 Aug 2025

Tae

It's close to Berkeley and I love the fact Costco is right next door. It's was a pleasant experience.

Business Family

10/10

Exceptional

22 Aug 2025

Veronica

Friendly staff, clean room, quiet, Costco shopping and gas station right around the corner.

Leisure Family

10/10

Exceptional

12 Aug 2025

Verified traveler

Nice Queen Bed Room with Kitchen

Sorry for the blurry photos but everything was nice. :)

Partner

4/10

Poor

09 Aug 2025

Frances

All I can say is ANTS. Ants everywhere. Even my neighbors had the same issue. Can’t leave food out for a second because the ants will literally appear. All staff can do is wipe them away.

Leisure Family

10/10

Exceptional

03 Aug 2025

Tracy

Great price for a nice room

Leisure Friends

10/10

Exceptional

02 Aug 2025

Silvana

Safe, quiet, clean, renovated, comfortable and excellent location.

10/10

Exceptional

29 Jul 2025

Holly

Clean and quiet.

Leisure Family

10/10

Exceptional

29 Jul 2025

Jorge miguel

My family and I enjoyed our stay the staff was beyond great & very polite and provide great service. I highly recommend to stay at Extended Stay América (East) I want to thank the whole day time and overnight staff.

Leisure Partner

8/10

Excellent

29 Jul 2025

Hui

No Coffee maker in the room. The breakfast was a protein bar and instant oatmeal. The room was very spacious though.

Friends_and_family Family

10/10

Exceptional

25 Jul 2025

Jorge miguel

My stay was great staff was very nice and friendly. I recommend anyone to stay here.