Super 8 By Wyndham Hayward Downtown

United States , Oakland - CA
Hayward, 21800 Foothill Boulevard
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75 reviews shown

10/10

Exceptional

27 Feb 2026

Louis E.

Room very clean. Staff very accomodating!

Family_with_children

2/10

Poor

23 Feb 2026

Gary

There was no one at check in, I waited for 20 minutes.
The pool and hot tub were closed (in the winter?).
The thermostat in the room didn't work.
The TV didn't work.
The room itself was worn out.
I paid over $300 for this.
I request at least a partial refund.

Self

10/10

Exceptional

21 Feb 2026

J. L.

Our second floor room was recently remodeled, with two, firm queen bed mattresses and more comfortable linens that I usually expect from a Super 8. The bed frames were the platform style that you cannot loose items underneath, which is always nice. The flooring was new and clean, and the cabinets had nooks instead of cupboards --again, storage I really like because it makes sense and I won't leave items behind because I forget to look in a cabinet. The front desk was really helpful, Maddy answered multiple questions and was just really pleasant to interact with. I'm planning to stay again when I'm in Hayward.

Friends_and_family Friends

4/10

Poor

21 Feb 2026

Donald

The room had obvious substantial water damage. It was not repaired. Baseboard electric heat was torn up and didn't work. Only heat source was a portable electric heater. Internet did not work in this room. This was an unacceptable room and it should not have been rented. I paid full price for an unacceptable room. Second worst hotel room I have ever experienced.

Self

2/10

Poor

18 Feb 2026

Justin

Room was run down and dirty. Difficult to keep room from being too hot.

Self

2/10

Poor

15 Feb 2026

Debbie Jonathon

Don't advertise you have a pool when it is closed and has been for some time.

Leisure Family

2/10

Poor

08 Feb 2026

Johnny

I called four days before the trip to confirm the pool and hot tub we’re working. I received a call Center and they said it was working for that location. We got there checked in and the pool was not working and it was 40°. There was no safety lock on the door. The heat was broke and they had small plug-in heaters in each room and there was a burn spot on the linoleum where the old one was there’s no ice in the ice machine the whole trip from what we seen for the three days we were there. There was only two employees working. I travel for work and really like super eight in Wyndham properties. This is a terrible trip for me and my kids staying at this particular super eight would not recommend going there again to anyone.

Leisure Family

10/10

Exceptional

01 Feb 2026

Bob

Clean room, nice staff

Business

6/10

Pleasant

21 Jan 2026

Charles

Staff was courteous but not always available to help with problems.

Leisure Family

4/10

Poor

17 Jan 2026

Nick

Dirty sheets, burned coffee in the room pot and no heat in January. Room had a milkhouse heater at least.

Leisure Family

4/10

Poor

10 Jan 2026

Brian

The hot tub was out of service, there was a running space heater in the corner of the room, which we were thankful for. Found a pacifier on the floor near a chair. And breakfast was cupcakes and hohos, thank goodness the waffle mach. worked.. no juice only apples for fruit, kinda disappointing but not surprising...

4/10

Poor

09 Jan 2026

Ryan

communication was an issue, we were unable to get any concerns addressed. the heat was almost non existent. The rooms were semi clean and the space is very outdated.

I WOULD NOT RECOMMEND STAYING AT THIS PROPERTY!!!

Business

4/10

Poor

08 Jan 2026

Linda

Hot tub was not working. Very minimal “breakfast”. The only good aspect who upgraded our room and tried to make the most of the generally crappy facilities.

Partner

8/10

Excellent

07 Jan 2026

Asmund

2/10

Poor

06 Jan 2026

Mark

UNSAFE! Non-working deadbolt and peephole was not installed - a piece of paper towel was jammed in the hole. This alone should be enough but there's more. Mold in HVAC, mildew (or worse) completely around toilet. No hot water one night. Quiet hours not enforced even after 3 calls to the front desk. Noise still gong at midnight. Cold pool. Lukewarm hot tub. Microwave not working at breakfast. How water in the dispenser was filled from the hot water tap so it was not actually hot. Breakfast selection was a joke - Ho-Hos for breakfast - I'm not making that up. I've stayed in some sketchy places, especially when I was younger and poorer. This was top 3 worst hotels in 60 years.

4/10

Poor

04 Jan 2026

Melissa

There were kids screaming and running down the hallways until 12am. There was a party with adults in the lobby

Partner

6/10

Pleasant

04 Jan 2026

Steve

The hot tub was cold, the heat didn’t work in the room , so each room had a space heater, will probably not be back.

Leisure Family_with_children

4/10

Poor

01 Jan 2026

Matthew

Hot tub was lukewarm temp. Both beds had visible red and green stains on the blanket/duvet. No staff at location during noonday hours, unable to early check in. Otherwise it was fine.

10/10

Exceptional

29 Dec 2025

Darren

Yes, the frot desk is always personable.

8/10

Excellent

22 Dec 2025

Brittany

Pros: Place was clean, staff friendly, convenient location.

Cons: very Limited gathering space, bedding was slightly dirty and pillows need to be replaced.

Leisure Family

2/10

Poor

22 Dec 2025

Dustin

The room was absolutely terrible. I booked a room at the hotel and was given a room at the rundown motel next to it. The doors had been kicked in at some point and then “fixed”. There was a piece of wood put in there to make the door close. You can see the outside from around the door frame. One of the rooms did not have a deadbolt that worked and a space heater for heat. When I asked for another room it was just as bad. And the room that we didn’t stay in was just given to someone else. They said they were fully booked, and those rooms should never have been rented. They overbooked and gave unsafe rooms to guests.

2/10

Poor

21 Dec 2025

Morgan

When I arrived a group of 10ish young children were in the hallway directly outside my door screaming, yelling, running up and down, and playing floor hockey while their parents were in the lobby, completely okay with their behavior. They did not start to quiet down until 8:30-9PM, making it difficult to go to bed.

Business Self

4/10

Poor

21 Dec 2025

Tanya R

The rooms were small and not maintened. The hotel lacked cleanliness. The bedspreads had multiple stains on them that appeared to be blood. The bed also had multiple hairs on them appearing like it hasnt been cleaned. Multiple things did not work including a lock on the door. The hotel had a bad odor. On a positive note, the hotel staff was very friendly.

Leisure Family

2/10

Poor

14 Dec 2025

Jean

The room was a dump. The TV didn't work, there weren't even a chair to sit on or a place to hang your jacket. All in all this was the worst place we've ever stayed in. If I could report you to the police for hazardous false advertising I would. I think all your interested in is the money and not the safty of your guests. I have never felt so ripped off as I feel right now. This hotel shilud be investigsted by hotels.cim. I would like to get my money back. It was to late to look for another motel.

Friends_and_family Family

4/10

Poor

07 Dec 2025

Susan

The beds were HORRIBLE!!!! Way too hard . No phone in the room. Faucet in the bathroom was backwards. Room thermostat did not adjust the heat…room too hot . No hair dryer . Room was fairly clean

Leisure Family

2/10

Poor

07 Dec 2025

Nicole

Sheets had blood on them. I pulled back the mattress cover and found the mattress looked like it was 20 years old full of stains. I did a full sheet and blanket change and the fresh sheets had stains on them. They world not let us cancel and be refunded.

Leisure Family

2/10

Poor

06 Dec 2025

Marie

We had a cockroach in our room. If there is one there are more. Never ever ever again will we be trying to vacation there.

Partner

4/10

Poor

21 Nov 2025

Polly

The place itself was okay BUT I forgot a pair of jeans and called less than 24 hours later to let them know I would come get them - first they said I had to email which no one answered so I called AGAIN and the answer was, \"I don't know how to tell you this but they were thrown away.\" Say what??? Not in lost and found, not donated, thrown away... I call bs! They were like new jeans with a belt still through the loops and it was less than 24 hours from when I checked out 🤔.

Business Self

4/10

Poor

17 Nov 2025

Shawn

The room was half painted and beds are wore out. Also tried to shower and the water was super dirty yellow n brown

Leisure Self

6/10

Pleasant

15 Nov 2025

HOWARD

It was okay. Noisy in the room next door. No bottled water.

Partner

4/10

Poor

24 Oct 2025

Sherri

When I book a hotel with a full breakfast that’s what I expect. I found coffee & a couple nasty plastic wrapped muffins. No staff, empty & unplugged fridge, no plates/bowls/silverware, & empty waffle batter dispenser.

Friends_and_family Family

2/10

Poor

22 Oct 2025

Sarahi

I reserved a suite and even paid extra for early check-in, but the room wasn’t ready until an hour after we arrived. We were told it was still being cleaned. When we finally got access, the “suite” had a 12x14 inch hole in the wall, used tissues under the pillows, red stains on the comforter, and used hair ties left in the bathroom.

While we were at the front desk reporting these issues, another couple was there because the manager had given their room away—they had literally walked in to find strangers settling into their room. To which the manager responded, \"oh yes, we moved you to another room.\" With no apology or explanation to them. Unacceptable.

Thirty minutes after requesting new sheets and cleaning service, I went back to the front desk only to find that the manager had completely forgotten about our situation. Eventually, we were moved to another room. It was somewhat cleaner, but the towel shelf fell off the wall when I grabbed a towel, and the toilet lever was broken (my husband had to fix it just so we could get through the night).

The next morning, there was no breakfast provided, even though it was clearly advertised as included.

Overall, this stay was unacceptable. The rooms were unsanitary, poorly maintained, and the management was disorganized and unresponsive. I would strongly recommend avoiding this property until major improvements are made.

Leisure Family_with_children

6/10

Pleasant

19 Oct 2025

Connor

Room was decently clean. Breakfast was pretty much nothing. Yhe waffles were all gone and noo e put front to service the refill otherwise they had swiss rolls...

Business

6/10

Pleasant

18 Oct 2025

Brian

Very nice staff! Parth and Nancy were warm and welcoming. Hot tub was honestly filthy and there were bottle caps and soap wrappers and a shampoo container by the tub. It was fairly cool. The beds were real flimsy and even compared with other Super 8s completely subpar.

Friends_and_family Family

2/10

Poor

15 Oct 2025

Paul

Staff was not found

Leisure Family

10/10

Exceptional

13 Oct 2025

Missy

They nice staff and clean room

10/10

Exceptional

13 Oct 2025

jason

Maddy... The new owner of this Hotel is literally a breath of fresh air. I have stayed at this hotel in the past, and it is so much better with the new owner. I loved that they had a pool and hot tub and that they were both kept up so nicely. Also they are very attentive to keeping up the continental breakfast during the whole duration of the hours of operation. Bottom line is I wouldn't stay anywhere else but there when I go to Hayward. Jason # room 304

Leisure Partner

2/10

Poor

12 Oct 2025

Russell

Toilet had not been cleaned at all. Bed was hard as a rock. The drug sales in the adjoining room were booming all night til 3am due to no secure entry. At least 20 visitors to the room throughout the night all staying about a minute and slamming the door both ways. AC was loud. TV turned on but wouldn't play any actual channels. Coffee maker but no coffee cups in the room. The ice machine didn't work at all. Breakfast was waffle batter, brown grapes and mini muffins. Really couldn't have been worse.

Leisure Partner

4/10

Poor

12 Oct 2025

Mingming

Breakfast is almost none. Uncomfortable bed. Terrible property, likey a refurbished old factory. Broken toilet seat. Stay away from this hotel.

Leisure Family

2/10

Poor

11 Oct 2025

Joseph

It was not clean. Noisy at night. Mattress hard as a rock. No one to offer breakfast at 6:30am. Not even coffee available. Would not stay there again.

Leisure Self

6/10

Pleasant

09 Oct 2025

Cindy

Staff helpful

Business

4/10

Poor

07 Oct 2025

gary

Room not clean, sour/dirty shower curtain. Beds uncomfortable and pillows hard, flat. Minimal breakfast bar

Leisure Partner

8/10

Excellent

06 Oct 2025

terrance

The toilet was plugged they brought up a toilet plunger but it didn't work.

10/10

Exceptional

04 Oct 2025

Paula

The Supper 8 in Hayward is a very nice place to stay.

Business Partner

4/10

Poor

04 Oct 2025

Tammy

Hot tub needed filtered and only two of the six jets were working. No ice to be found on the premises. Towels were dirty. Hole in the wall were door opened. Smelled of must and smoke.

Leisure Partner

6/10

Pleasant

04 Oct 2025

Heather

For the price we paid the room was not worth it. I noticed immediately that the floors had not been mopped as there was leftover dirt and shoe marks on it. There was a used bar of soap on the sink and hair in the tub and counter. The room had been renovated, however, the trim was haphazardly painted. The headboard was supposed to light up and it did not. In fact, there was only 2 working outlets and that was for the ac and the other was for the tv. The bedding was clean and the bed comfortable. The staff was very welcoming and friendly.

Partner

2/10

Poor

01 Oct 2025

Kathy

Not a good place to stay. Awakened by staff in an adjoining room steaming on his phone, throwing
objects we assumed and we were up all night.

Leisure Friends

8/10

Excellent

27 Sep 2025

Kim

Good stay

Friendly helpful staff good restaurants nearby nice pool hot tub area

Partner

6/10

Pleasant

08 Sep 2025

Edward

Everyone was friendly and I think that they are doing their best but seem to be understaffed. I think that they are trying to improve.

6/10

Pleasant

04 Sep 2025

Jessica

I liked that it was very clean. I also loved that there wasn't carpet. The laminate flooring was very nice. However, there were a lot of poorly patched holes in the walls, the internet kept disconnecting, the shower curtain rod was almost ripped out of the wall, and the pool was FREEZING cold. The water in the pool looked thick, like maybe more chemicals than necessary where in it. I am not sure, but I wouldn't even consider getting in and my son couldn't handle being in the water for two minutes and that is saying a lot because he is one to jump in a lake as soon as possible after the winter thaw.

Business_and_leisure Family

6/10

Pleasant

02 Sep 2025

Stacy

I know they’re trying, but they have more remodeling to do.

Leisure Partner

2/10

Poor

31 Aug 2025

Patrick

Horrible management, disgusting place.

Please pick ANY other hotel in the area. This place is poorly managed. We had a booking, it was canceled 30 minutes before we arrived. Their website said they had more rooms, so I booked again to prove their website was broken or hotels.com was wrong. For this 2nd booking, we were told we would be refunded. Our hotel room was disgusting, we did tell the front desk we needed sheets/blankets and we had to change them ourselves! our room had hair in the bed, the shower had a used bar of soap. After a long fiasco of checking in he finally got us into this room as explained above. There was a big event in the area for the weekend and there were zero other hotels available. Ive never reviewed another hotel before, please do not stay here or support this company.

Partner

10/10

Exceptional

24 Aug 2025

Margaret

nice place to stay for the price.

This is a very nice clean hotel for the price. It is within walking distance of a nice family restaurant, friendly staff.

Friends_and_family Family

8/10

Excellent

21 Aug 2025

Donna

The Bathrooms need to be bigger for a larger person they would not been able to shut the door

Family

2/10

Poor

20 Aug 2025

Tony

I chose this hotel for the pool and jacuzzi and they were both verry cold and when we went down to get ice there was none and there was a hole above the AC unit that we could see right outside we had to plug it with a washcloth the screens were all ripped so we could not open the window even if we wanted to so i would never go back to super 8 in hayward WI again

Partner

2/10

Poor

18 Aug 2025

Isaiah

The mattress was beyond its life expectancy, there was a toothbrush on the sink when we arrived and the bath/shower was filthy. I couldn't even take a shower in it. PLEASE REFUND MY MONEY

6/10

Pleasant

17 Aug 2025

Nicole

Upon check in front desk gal was on her cell phone during the entire check in process. There was a sign on the pool stating closed so we asked about it and they said it’s not closed. They said it would take a couple of hours to heat the hot tub up if we wanted to use it. The sign was removed the next day so we felt the water in the hot tub and it wasn’t even close to hot tub temp, it was Luke warm at best. Room was nice, but bed very firm, pillows super flat. The plug on the head board on one side didn’t work as the wire was hanging out with the wires exposed with no caps on the ends.

Leisure Partner

6/10

Pleasant

09 Aug 2025

Penny

Our bathroom smelled like urine. I attempted to talk to the staff about it but they stated it was the cleaner they used and blew off my concerns. Staff were not at the front in the morning or evening for check in and were putting out breakfast after 6am.

4/10

Poor

09 Aug 2025

Stephen

All I can say is that the saying “You don’t always get what you pay for”, is true and I will never return to this establishment.

Business Partner

2/10

Poor

08 Aug 2025

Roger

Well, the staff are horrible. I dont leave reviews typically, but please read this and take warning. Its beyond clear this is under management thats trying to save a dollar. Just dont stay here

Leisure Family

8/10

Excellent

03 Aug 2025

Susan

The property had some minor maintence needed. Overall the room was clean & comfortable. The staff was very nice.

8/10

Excellent

01 Aug 2025

andrew

2/10

Poor

30 Jul 2025

Jenny

No coffee maker. No vanity light. Refrigerator not working leaking water all over. TV not working. The staff was aware of ALL of these issues but put us in that room anyway saying “that is the room you booked. My boss is not here so I am unable to do anything for you.” Straight face. Not even an apology. I cried. First I called the desk. No answer. I had to walk over to the other building…and she says oh the issues with your room….she knew why I was calling! Purposely did not answer. Thank goodness it was one night and we got there late and left super early. We travel all over and will never ever stay at a Super 8 again. THIS PLACE SHOULD BE SHUT DOWN. We were not in a main building. Our door went directly outside like a motel. It was just the worst experience I have ever had in my life for a stay. Please don’t read this and think oh it can’t be that bad. It WAS that bad. Please do not stay here. -1000 of 5 stars.

Partner

6/10

Pleasant

29 Jul 2025

Daniel

Beds and pillows are uncomfortable. Bathroom is tiny. Paint and bed headboard were installed incorrectly. HORRIBLE lighting with no dimmer available. Pull out couch/bed was a joke.(hot squeaky plastic upholstery which didn’t even level out to make a proper sleeping area). Pool was supposed to be heated but was freezing cold.

Leisure

6/10

Pleasant

27 Jul 2025

Mark

Very loud conversations late interrupted sleep.

Partner

8/10

Excellent

25 Jul 2025

Myron

Great place to stay

Leisure Self

2/10

Poor

21 Jul 2025

Kim

If I Could Give Zero Stars, I Would. RUN.

This place is an absolute disgrace masquerading as a hotel. I don’t even know where to begin — maybe with the DOOR LOCK THAT WAS LITERALLY TAPED ON WITH RED DUCT TAPE. That’s not a typo. Red. Duct. Tape. Holding the door lock together. The entire door looked like it had been kicked in by the police and hastily “fixed” with craft supplies from a gas station. I didn’t feel like I was checking into a hotel — I felt like I was walking onto a crime scene.

We weren't even allowed to check in on time. The stated check-in time came and went while the staff — who were nowhere to be found when we arrived — finally started cleaning the room ten minutes after we were supposed to be in it.

When we finally got into the room? Hair on the pillowcases, stained sheets, and that unmistakable “this is not real clean” smell. I don’t know what kind of corners they’re cutting, but I wouldn’t wish this room on my worst enemy.

And here’s the kicker: they charged $285 for this hellhole — a place that usually runs $89-109. I get demand pricing for Lumberjack Championships, but a taped-on lock? Dirty sheets? It’s robbery, plain and simple.

And when I called to ask — reasonably — for a refund, given the absolute nightmare I just described, I was told no. Not an offer to make it right, not a partial refund, just no.

Leisure Partner

2/10

Poor

21 Jul 2025

John

First room had only 1 lamp and no other lights that worked. Second room was so filthy, it turned my socks black. No blankets. Door jamb was completley broken. After I complained about the first room (there for 3 minutes), they said, \"no other rooms, we are full and NO refunds. After a big discussion, I got the filthy room. DO NOT STAY there.

Leisure Self

2/10

Poor

19 Jul 2025

Hunter

Room was disgusting not clean top blanket on bed very dirty and spotty. Bathrooms not cleaned

Business

2/10

Poor

18 Jul 2025

Mishelle

We had zero tv use
Manager worked for hours and ruined our
Eve by having to enter and exit out room for several hours (
Bathroom door did not shut
Motel smelled of horrible strong air freshener
The paint in the hot tub was peeling and floating need i say more

Leisure

10/10

Exceptional

14 Jul 2025

Rick

The lady that checked us in was very

2/10

Poor

13 Jul 2025

Verified traveler

Terrible

They tell you they're pet friendly, but they are not. The rooms in the second building are old and busted up. Really not a great experience, we left early.

Friends_and_family Family

6/10

Pleasant

10 Jul 2025

brad

The pool and hot tub were closed. We did not find that out until after we arrived to check in. There was no discount for a non functional pool and hot tub. Otherwise everything else at this facility was good.

Leisure Friends

4/10

Poor

07 Jul 2025

Rhonda

First the positives - I had good interactions with the staff. They were attentive and reactive. Thats about where the good ends. Our room was awful. One of the worst I've ever stayed in. I usually dont check beds but after seeing the shape of the room i did and thank god because both the sheets and pillow cases had disgusting stains. I requested new sheets and remade the bed. They did take off money from our total for the inconvenience but we were still grossed out the rest of our stay. We contemplated changing hotels but it was a holiday weekend and we had a dog so knew our options were limited at that point so we stuck it out, but we'll never stay here again. Pay the extra money and stay somewhere (anywhere) better.

Leisure

8/10

Excellent

06 Jul 2025

Barbara

The gal at the front desk was a sweetheart. She gotcme extra pillows and was very thoughtful and alwats smill