Best Western Plus Inn Of Hayward

10/10

Exceptional

12 Mar 2026

Regina

This is a great budget friendly option. Some of the reviews talk about the amenities. Considering how affordable the room is it’s surprising they have so many amenities. Including a gym. The breakfast is good. It ending at 9:30am instead of 10am during the week can be a little bit tough. I stay here every time I come and visit my mom and feel safe. Yes, the Jacuzzi hot tub looks dirty. Might just need a paint job. Hard to tell. Saw someone in the pool. Seemed like they were enjoying it. Room is always very clean which for me is the most important part of staying at a hotel. The furnishings are somewhat modern comfortable, and the staff is accommodating. Yes, you can hear everything in the halls if you’re sensitive to noise. Yes the street-side can be loud especially on the weekend but they do give you earplugs. If you are a VERY light sleeper, this probably won’t work for you. I was fine. Yes if you come late parking is limited, but there are always spaces cameras and lights. Mostly work trucks in the parking lot meaning people are there to sleep -

Self

2/10

Poor

07 Mar 2026

Cassandra

I accidentally booked for the wrong month asked to have my booking switched they refused, the reception at front desk was very rude. After reading the reviews especially I just wanted to cancel. I Will never book through Expedia let alone never ever say at this motel

Business Family_with_children

10/10

Exceptional

05 Mar 2026

Emarita

The best

10/10

Exceptional

04 Mar 2026

Erick

Great staff

Self

8/10

Excellent

03 Mar 2026

M

I have requested a particular room, & have received it each time.
Very clean room, comfortable bed, heating/air unit was quiet and worked well.
Stall was polite & helpful

Self

10/10

Exceptional

02 Mar 2026

maricela

Friendly staff and clean rooms

Family_with_children

8/10

Excellent

26 Feb 2026

Amber Lee

Good hotel at a good price

6/10

Pleasant

21 Feb 2026

Sheil

Room was clean. Check-in was ok. There was a deposit of $100 and I couldn't pay cash so I can get it back when I check-out. It didn't show on the receipt and she said it takes 7-10 days to return?? Notice, room is to be clean every 3 days ( I was only there for 2 days). Parking is free.

Friends_and_family Family

6/10

Pleasant

20 Feb 2026

Tojiro

No comment

Self

6/10

Pleasant

17 Feb 2026

Joni

Hot tub was just warm - not hot. The eggs at the buffet were very flavorless.

8/10

Excellent

16 Feb 2026

Manuel

Yes

10/10

Exceptional

11 Feb 2026

Rick

great

2/10

Poor

11 Feb 2026

Haile

Room was never cleaned after we checked in even after we complained

Leisure Family

10/10

Exceptional

08 Feb 2026

Rosanne

Beds are comfortable.

4/10

Poor

07 Feb 2026

Katarina

Neglected and breakfast wasnʻt all that but greatful regardless

Partner

6/10

Pleasant

02 Feb 2026

Vijay

Not that great when you walk inside the room, it’s been shaking maybe because the bridge is close to the hotel.

Friends

8/10

Excellent

19 Jan 2026

Laura

Clean room and staff

10/10

Exceptional

17 Jan 2026

Su-Lin

I opted for a room with jetted bathtub, knowing i wouldn't use it if it wasn't super clean. But it was indeed super clean, actually the entire room smelled very fresh and clean as soon as we walked in. I even did a test run of the tub, to see how the water looked after turning the jets on, & the water was clean and clear. So i was super pleased with this amenity and i feel it was well worth the higher room price. Overall we had no complaints about anything.

Leisure Partner

6/10

Pleasant

15 Jan 2026

Desarae

Its wasn't horrible its kinda old , the cleaning ladies are very sweet made sure we had as many towels as we needed, the night staff is way nicer than the morning staff, morning staff seems a lil irritated but will still force a smile. The rooms were ok only thing is the carpets are filthy like nasty dirty we were blessed to have brought slippers but my toddlers socks need to just be trashed. Also we had a room facing the main street and the windows are very thin. Heard everything all night because it’s located right next to the freeway. Breakfast could have been way better they had no options eggs were watery, bread looked super dry, they ran out of milk and when we went in they were out of every thing and there was still and hour and a half left of breakfast time the best was the pre packaged muffins and the waffle maker, probably would have been better to go across the street to McDonalds. parking is very slim because construction workers take there trucks and take up 5 spots so if you don't check in early parking is all took up. other than that it wasn't too bad. We only stayed 3 nights checked out and went to La Quinta just a lil more cleaner for my liking.

Leisure Family_with_children

6/10

Pleasant

02 Jan 2026

Bryan

Excellent hotel. No hot water though...and accidentally wripped the handle off of the shower. They were understanding though. 👍👍

Leisure Self

10/10

Exceptional

22 Dec 2025

Evan

Clean, comfortable, and very economical. Also, food within walking distance

Leisure Friends

4/10

Poor

20 Dec 2025

Sabrina

Breakfast menu was limited and not many vegetarian options

Leisure Family

2/10

Poor

18 Dec 2025

allen

I still have an issue with their deposit for incidentals, I am still yet to receive mine back and it's been 2 weeks. There is a sign that says up to 7-10 businss days, which is basially 2 weeks. Still have not received it. I called my bank and they can't release it until Visa releases it, and they're waiting for the hotel to release it, but every time ic all the hotel they said they released it and they set an expiration of 30 days to automatically drop off.. Becasue of this i will neer stay at this hotel gain. Be warned all your deposit returns wont be back for at least 2 weeks .

8/10

Excellent

13 Dec 2025

Taylor

Room was clean and the staff were great. We did ask for our room to be refreshed when we were gone during the day but that didn’t happen.

Leisure Friends

6/10

Pleasant

05 Dec 2025

Mervin

Updated building. Cleaner bathrooms

Leisure Family

8/10

Excellent

20 Nov 2025

Maria

Clean room & good staff

Business_and_leisure Family_with_children

10/10

Exceptional

18 Nov 2025

Dawn

We

10/10

Exceptional

16 Nov 2025

Lisbon

When will I get my $100.00 deposit back

Self

8/10

Excellent

13 Nov 2025

Gina

I accidentally booked two rooms for two days, and my stay was for only one night. The manager worked with Hotels.com and refunded the extra two nights for both rooms. She is fantastic, and I am so grateful for her. She did not have to do this, as I was already outside of my cancellation window. I have stayed with them before on my business trips, and intend to stay there all the time.

Business

6/10

Pleasant

09 Nov 2025

Calandra

Clean room . Guest were very loud

Self

6/10

Pleasant

09 Nov 2025

Calandra

Room was clean and nice just noisy people

Self

8/10

Excellent

03 Nov 2025

GREGORY

Great staff and good clean room.

Business_and_leisure

10/10

Exceptional

02 Nov 2025

Sangita

Have a great stay ataff very helpful

8/10

Excellent

28 Oct 2025

YUTAI

The hotel is close to nearby shopping and dining places.The staffs are very kind and helpful for our stay at the hotel. We are very appreciate for their help to make stay extension process smoothly.

8/10

Excellent

25 Oct 2025

Randall

No problems with parking lot.. breakfast was awesome

Partner

8/10

Excellent

24 Oct 2025

Carrie

Everything was well kept, breakfast was yummy and the hospitality was excellent!
Very comfortable stay and would totally book again!

10/10

Exceptional

19 Oct 2025

William

Personnel was friendly and polite also very professional room was clean and very roomy

Business_and_leisure Self

10/10

Exceptional

18 Oct 2025

Rebecca

I absolutely loved the staff during my unexpectedly lengthy stay here.

I have given high marks to all features not because everything was perfect but because the people were. Good people trump everything else.

Everyone at the front desk, breakfast room, etc were so sweet and helpful. They flagged me down if I had a package waiting, and were just so friendly and thoughtful.

In my room, the coffee maker didn't work, and if I were anywhere else I'd have asked for a replacement. But I ended up not wanting to make coffee in my room because it was so pleasant to go to the breakfast room instead.

The plugs in the light fixture on the desk would not work for my laptops or phone. Ditto the light fixture on the left hand nightstand. Anyplace else, I would have said something, but I didn't have the heart to here so I just found an outlet that worked and used that. I'll let them know when I eventually check out so they can look into it.

I think this might be the first best western I've stayed at in maybe 20 years. I prepaid online through a third party. When I went to the front desk to extend my stay, they immediately offered to keep me in the same room (most fancy chains, honestly, don't in my experience) and even gave me discounts that I never asked for.

I did not expect to be so impressed. I'm usually grumpy about shortcomings at lodging (I travel on business a fair amount - this trip was personal) but here, the people were so nice, it really made all the difference. Welldone

Business_and_leisure Self

6/10

Pleasant

18 Oct 2025

Gholam

Yes

Friends_and_family Family

10/10

Exceptional

13 Oct 2025

Kimberly

The beds were very comfortable sleeping. Would stay there again.

Leisure Family

10/10

Exceptional

11 Oct 2025

Kerry

What a gem! For the reasonable price, you would expect a subpar hotel but they not. Very nice and quick and I felt totally safe traveling alone as a female there. Thank you!!

Leisure Self

6/10

Pleasant

09 Oct 2025

Larry

The room smelled \"musty\" with a slight smell of tobacco smoke.

Partner

4/10

Poor

08 Oct 2025

antonio

Ok

Business

10/10

Exceptional

08 Oct 2025

Paul

Very good breakfast which saves money if you can get a room when its under 120 a night its worth it. Hot tub was hot. They have good security on premises as well.

Partner

10/10

Exceptional

02 Oct 2025

Jesus

Convenient location, not a lot of food options around.

Business Self

10/10

Exceptional

29 Sep 2025

Hattie Marie

Nice size room. Very quiet. I slept well. Desk clerks were nice and polite.

Business_and_leisure

10/10

Exceptional

26 Sep 2025

Cecilia

Good price, clean rooms

Business Self

10/10

Exceptional

20 Sep 2025

Angela

Staff is great, very clean, and breakfast was delicious!

Leisure Family_with_children

6/10

Pleasant

17 Sep 2025

Rocky

The place is too close to freeway.

Business

10/10

Exceptional

13 Sep 2025

Nigel

Great place to stay. Employees are awsome professional and kind.

4/10

Poor

11 Sep 2025

Michael

Disappointed

When I arrived I asked for senior, AAARP discount. She (the desk agent) actually sneered at me by saying no to anything because you used Expedia. It was like I was a lesser person. Found it very offensive. Won’t ever stay at another Best Western ever again.

Business

8/10

Excellent

08 Sep 2025

Jesus

Easy parking, convenient for my stay.

Business Self

10/10

Exceptional

01 Sep 2025

Misael

Good

8/10

Excellent

21 Aug 2025

Angelica

a lot of cigarette smell.

Business_and_leisure Partner

6/10

Pleasant

19 Aug 2025

Siddhartha

Very bad

6/10

Pleasant

19 Aug 2025

Ricardo M.

What I didn't like was the TV wasn't working and the refrigerator wasn't cold. The property is a little run down. What I did like was the staff. They were very friendly.

Leisure Family

2/10

Poor

18 Aug 2025

Chris

Bed not comfortable, floors were creaky, very noisy from freeway.

Leisure Family

8/10

Excellent

15 Aug 2025

Liza

This is not a fancy hotel, but it is decent. They keep the grounds well, the room waa clean and good sized. Their breakfast was good. Everything

Friends_and_family Friends

10/10

Exceptional

04 Aug 2025

Richard

Everything else was fine, jacuzzi jets wasn't working
(bummer)

Leisure Partner

8/10

Excellent

02 Aug 2025

Tseng Ying,

Location is convenient.
Breakfast staff is great service.
Building and interior is old style.

Leisure Family

2/10

Poor

27 Jul 2025

Ismael

I wanted a jacuzzi

I paid for a room that was too pricy for not having a jacuzzi I specifically called before checking in if they had a jacuzzi the lady said yes but they didn’t it was a jetted tub which is not the same thing. Won’t stay there again

Friends_and_family Friends

10/10

Exceptional

27 Jul 2025

Hakim

I recommend this hotel!!

Business_and_leisure Family_with_children

10/10

Exceptional

21 Jul 2025

Angelica

It was Clean

Business_and_leisure Partner

2/10

Poor

19 Jul 2025

Israel

Normally I'am not a picky person, but this is not what I expected. Dirty carpet in the hallways, the jacuzzi was terrible, broken shower handle. When I requested an extra blanket, the person at the front desk told me that he only had three and that he had already given to someone else and he couldn't do anything for me. That was my worst experience..

Leisure Family

10/10

Exceptional

18 Jul 2025

Felicia

Room was cozy for my kids and I

Business_and_leisure Family_with_children

2/10

Poor

07 Jul 2025

Faatamalii

The House keepers was very welcoming with anything that me and my Family would asked for including towels and very cleanliness. But the system programming was not very helpful with making unauthorized transactions on my
Card. They charged me three times without getting my permission but because they had my credit card on their system without having to asked me and all in one day I got charged on my card 3 times. I stay far away but imagine the people that are so far away and having this same problem over and over . It was a mess!!!!!

Business_and_leisure Family

6/10

Pleasant

05 Jul 2025

Talesha

Uncomfortable stay

Check in was nice staff was friendly the hot tub was filthy hair balls and green cloudy color which is sad because that’s what we came for. The actual room was ok there was a plug in with a nice smell with it. The beds and pillows were so hard it wasn’t until I realized I left my daughter blanket I called the office they didn’t have any extra bedding we checked out about 2am because we were so uncomfortable also everything is so behind times there you only can use dollar bills for the vending machines could not connect my kids ps5 to the internet the tv did was not all friendly we couldn’t even cast to the tv a huge disappointment

Friends_and_family Family

2/10

Poor

04 Jul 2025

Samet

When I was there.

8/10

Excellent

04 Jul 2025

Abel

Small hotel but very nice and cozy.

4/10

Poor

27 Jun 2025

Sebaztian

Not what expected. Very poor area.

Leisure Partner

10/10

Exceptional

25 Jun 2025

Julie

Super fast and very friendly staff.

Leisure Family_with_children

4/10

Poor

24 Jun 2025

Ivy

Nose

10/10

Exceptional

19 Jun 2025

SATYA

Nice and clean

Business Friends

8/10

Excellent

08 Jun 2025

Manuel

Ppy

2/10

Poor

02 Jun 2025

isaias

Nop

10/10

Exceptional

29 May 2025

Jane

Clean, friendly check-in.

8/10

Excellent

16 May 2025

Gabriel

Good value

Really good value for the money. I would stay here again.

Self

10/10

Exceptional

10 May 2025

levita

The check was excellent

Leisure Family

10/10

Exceptional

08 May 2025

Asmin

Good place to stay and hats off to the senior lady breakfast server. She made us feel like eating breakfast at our home

8/10

Excellent

04 May 2025

Juan

Noisy

Business_and_leisure Family

8/10

Excellent

04 May 2025

Jose

Add more selection for breakfast.

Partner

2/10

Poor

04 May 2025

soledad

Smoke detector had to be removed due to maintenance not available to provide new battery. Very loud cherping sound from smoke detector. Security had to remove smoke detector due to front office staff not able to accommodate new queen room. Offer was for one king bed for four people. Front office staff called manager and this was all they could offer. Outside our window multuple police officers were dealing with an altercation which took 45 min-1 hr. Overall very disappointed in Best Western customer service. At checkout after informing front support smoke detector was removed the day before no concern was shown or apologizes for the incontinence. Coffee maker was not working and front support did not have decaf coffee. We would of canccelled reservation but it was late, dark and not familiar with area since we were traveling from a different town for a sports event.

Business_and_leisure Family_with_children

2/10

Poor

28 Apr 2025

Seetha

No help for elderly Indian senior in USA

No help for mental health

Self

6/10

Pleasant

26 Apr 2025

Verified traveler

Bed was very comfortable, but seems like an older hotel. Carpets seemed worn and dark in color. Bathroom was very small. Water in bathroom came out discolored at first. WiFi was very spotty. Staff were informative and helpful.

Self

8/10

Excellent

26 Apr 2025

karim

It was a great place

Business Self

10/10

Exceptional

25 Apr 2025

Elienai

Todo muy tranquilo

10/10

Exceptional

23 Apr 2025

James

Not bad would stay there again.. never received my deposit back though

Leisure Family_with_children

10/10

Exceptional

22 Apr 2025

Andrew

It was quiet and peaceful.

Business_and_leisure Family

8/10

Excellent

15 Apr 2025

Todd

I am always greeted very friendly

8/10

Excellent

15 Apr 2025

Claire

The room was clean and the bed comfortable. The breakfast was the same bland eggs and sausages, but it was filling. Dining area was clean and spacious. The close proximity to the highway was convenient. The staff were friendly and I felt safe at this location. I would stay again.

Leisure Family

10/10

Exceptional

12 Apr 2025

Sally

Yes

8/10

Excellent

09 Apr 2025

Alysia

1 night stay, staff were friendly and our room was clean and comfortable!

Leisure Partner

8/10

Excellent

29 Mar 2025

jose

Vacation

The places wasn't bad, parking was well lite,check in and out easy, they clean every 3 day unless you tell them bed and pillow were decent, we were in the 3rd floor, 1 elevator on one end of the building, it looks like they have security, breakfast was nice end 10:30 on the weekens, weekedays 9:30am, they had egg bacon or susage, waffle, beggles, cereal, juice, oatmeal, some fruit, the stuff was friendly well Ramona,

The only thing i did not like i noises from the street and freeway, we stay it on the building were the office is by the end, u hear the freeway, maybe if u stay on the other buildings is less not sure, oh costco is around the coner and gasoline is the cheapes of town

Friends_and_family Family

10/10

Exceptional

27 Mar 2025

Roberto

Friendly people and clean rooms....

Leisure Family

8/10

Excellent

23 Mar 2025

Paul

Staff especially the one at our breakfast was accommodating, helpful & friendly…i like that very much when I check in in a hotel.