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Best Western Plus Pleasanton Inn

Pleasanton - CA · United States

5375 Owens CtView location

8.0/10Excellent1,002 Reviews
Cleanliness8.6/108.6
Service8.6/108.6
Comfort8.0/108.0
Condition8.0/108.0
Location9.0/109.0
Neighborhood8.0/108.0
Amenities8.2/108.2
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  • Business hotels
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Plus Pleasanton Inn

Located in Pleasanton, the Best Western Plus Pleasanton Inn is a short drive from San Francisco Premium Outlets and Tommy T's Comedy House. This hotel is 0. 6 mi (0. 9 km) from Team Health West and 0. 9 mi (1. 4 km) from Hacienda Business Park.

Guests can enjoy a spa tub, fitness center, and seasonal outdoor pool. The hotel also offers complimentary Wi-Fi, discounted access to a nearby fitness facility, and a vending machine. Each of the 100 air-conditioned rooms features a refrigerator, flat-screen television, and a pillowtop bed.

Complimentary Wi-Fi and cable programming are provided. Bathrooms offer shower/tub combinations, complimentary toiletries, and hair dryers. A complimentary full breakfast is served daily from 6:30 AM to 9:30 AM. A business center, express check-in, and express check-out are available for added convenience, as is free self-parking.

Read more about this hotelShow less

With a stay at Best Western Plus Pleasanton Inn in Pleasanton, you'll be within a 10-minute drive of San Francisco Premium Outlets and Tommy T's Comedy House. This hotel is 0.5 mi (0.8 km) from Team Health West and 1 mi (1.6 km) from Hacienda Business Park.

Make yourself at home in one of the 100 air-conditioned rooms featuring refrigerators and flat-screen televisions. Your room comes with a pillowtop bed. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Partially open bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers.

Featured amenities include a business center, express check-in, and express check-out. Free self parking is available onsite.

Popular amenities

Swimming Pool
Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until midnight
Check-out until 11:00 AM
Minimum check-in age 21

Hotel policies

Professional property host/manager Pets allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 100 per stay

    We have included all charges provided to us by the property.

  • You need to know
    • The seasonal pool will be open from May to September.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
  • Minimal age
    21
  • Optional fees
    • Pet deposit: USD 100 per stay
    • Pet fee: USD 35 per pet, per day
    • Service animals are exempt from fees
    • Rollaway bed fee: USD 10 per night

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Tommy T's Comedy House 0.4 km / 0.2 mi
Team Health West 0.8 km / 0.5 mi
Hacienda Business Park 1.5 km / 0.9 mi
Dublin Civic Center 1.9 km / 1.2 mi
Hacienda Crossings Shopping Center 2.3 km / 1.4 mi
Regal Hacienda Crossings 2.5 km / 1.6 mi
Zen Wellness 3.9 km / 2.4 mi
Dublin Heritage Park & Museums 3.9 km / 2.4 mi
Stoneridge Shopping Center 4 km / 2.5 mi
Muirwood Dog Park 4.7 km / 2.9 mi
Pleasanton Golf Center 5.8 km / 3.6 mi
LMG HealthCare 6.1 km / 3.8 mi
Downtown Pleasanton Arch 6.1 km / 3.8 mi
Alameda County Fairgrounds 6.2 km / 3.8 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 100
  • Number of floors (main building): 3
  • hotel
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Late Check-outExtra charge
  • Wi-fi
  • Room serviceExtra charge
Show 22 more facilities & services
  • Laundry service
  • Multilingual staffExtra charge
  • Air conditioning in public areas
  • Hotel safeExtra charge
  • Lift access
  • GymExtra charge
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • PhotocopierExtra charge
  • Business centre
  • Outdoor freshwater pool
  • Children playgroundExtra charge
  • Steam bathExtra charge
  • Hot tubExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • Fitness
  • Bowling alleyExtra charge
  • Mini golfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 22 m²ROO.2Q-4
    Room TWO QUEEN BEDSPhoto unavailable11 photos

    Best Western Plus Pleasanton Inn

    Room TWO QUEEN BEDS

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-4

    Room amenities

    • Radio
    • Internet access
    • Microwave
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Plus Pleasanton Inn

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room QUEEN BED NON SMOKINGRoom • QUEEN BED NON SMOKING • 1 Bedroom • 22 m²ROO.NM-QN
    Room QUEEN BED NON SMOKINGPhoto unavailable9 photos

    Best Western Plus Pleasanton Inn

    Room QUEEN BED NON SMOKING

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM-QN

    Room amenities

    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Wheelchair-accessible
    • Ironing set
    • Microwave
    • Internet access
    • Radio
    • Hairdryer

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Plus Pleasanton Inn

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Plus Pleasanton Inn

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 22 m²ROO.KG-4
    Room KING SIZE BEDPhoto unavailable10 photos

    Best Western Plus Pleasanton Inn

    Room KING SIZE BED

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-4

    Room amenities

    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Ironing set
    • Microwave
    • Internet access
    • Radio
    • Hairdryer
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE STANDARDQUADRUPLE • STANDARDQUA.ST

    Photos are not available for this room type.

    Best Western Plus Pleasanton Inn

    QUADRUPLE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDSRoom • TWO QUEEN BEDS • 1 Bedroom • 22 m²ROO.2Q-3
    Room TWO QUEEN BEDSPhoto unavailable11 photos

    Best Western Plus Pleasanton Inn

    Room TWO QUEEN BEDS

    Room photos

    11 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-3

    Room amenities

    • Radio
    • Hairdryer
    • Internet access
    • Microwave
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western Plus Pleasanton Inn

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN BED NON SMOKINGDOUBLE • QUEEN BED NON SMOKINGDBL.NM-QN

    Photos are not available for this room type.

    Best Western Plus Pleasanton Inn

    DOUBLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN SIZE BEDQUADRUPLE • QUEEN SIZE BEDQUA.QN

    Photos are not available for this room type.

    Best Western Plus Pleasanton Inn

    QUADRUPLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible-Queen Size BedDOUBLE • Accessible-Queen Size BedDBL.H6-QN

    Photos are not available for this room type.

    Best Western Plus Pleasanton Inn

    DOUBLE Accessible-Queen Size Bed

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible-Queen Size Bed

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Best Western Plus Pleasanton Inn

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING SIZE BEDRoom • KING SIZE BED • 1 Bedroom • 22 m²ROO.KG-3
    Room KING SIZE BEDPhoto unavailable9 photos

    Best Western Plus Pleasanton Inn

    Room KING SIZE BED

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    22 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-3

    Room amenities

    • Desk
    • Cable TV
    • Hairdryer
    • Radio
    • Internet access
    • Microwave
    • Ironing set
    • Wi-fi
    • Wake-up service
    • Alarm clock

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • QUADRUPLE QUEEN BED NON SMOKINGQUADRUPLE • QUEEN BED NON SMOKINGQUA.NM-QN

    Photos are not available for this room type.

    Best Western Plus Pleasanton Inn

    QUADRUPLE QUEEN BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 4 • Children: max. 3
    Room type
    QUADRUPLE
    View / characteristic
    QUEEN BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: QUA.NM-QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Plus Pleasanton Inn

8.0
Excellent
1,002 Reviews
Cleanliness
8.6 /10
Service
8.6 /10
Comfort
8.0 /10
Condition
8.0 /10
Location
9.0 /10
Neighborhood
8.0 /10
Amenities
8.2 /10
100 reviews shown
10/10
Exceptional
03 Aug 2026
selina
My original I had gotten was fine but when I went to turn on the AC it was making a weird noise like it was struggling to cool so I talked to the front desk and they were more than happy and accommodating to put me in a different room. The second room they gave me was awesome AC worked great. This is one of my favorite hotels I always seem to make my way back to even though it’s a 46mile drive for me.
2/10
Poor
31 Jul 2026
Angelica
The fire alarm started to ring in what looked like all the rooms around 8:45 a.m. it was so loud you couldn’t even be inside the room. We left as soon as we could
10/10
Exceptional
28 Jul 2026
Randy
Clean room, staff good & helpful, breakfast was wonderful, and pet-friendly. I appreciate that!
8/10
Excellent
24 Jul 2026
Melvin
I didn’t care for the bed, a little hard for me. Great location for a stop. I had a late check in which was no problem for them. The breakfast was excellent. Very nice perk. Room was clean and roomy.
Family_with_children
10/10
Exceptional
22 Jul 2026
Julian
Very hospitable staff! Very clean
10/10
Exceptional
14 Jul 2026
Freda
Nice and clean not loud at all
Friends_and_family Family
6/10
Pleasant
14 Jul 2026
Laura
It was a fine hotel for our stay - definitely older
Family_with_children
10/10
Exceptional
13 Jul 2026
Hilda Diahann
Breakfast was good and well stocked. great parking and close to restaurants
Partner
2/10
Poor
11 Jul 2026
Julie
The staff forgot to come to my room to fix the microwave. They needed maintenance to fix the shower. The drain was not working. Huge amounts of water flooding the floor. The refrigerator froze my food. The microwave did not work. The toilet was clogged.

I could not order food if I could not refrigerate food.

I did not eat the 8th and 9th breakfast. The eggs were watered down. They did not have regular milk to have cereal. Allergic to yogurt.

I stayed all day in the room for maintenance. They never came. I could not transfer 16 rooms away. Disabled. Could not walk.

They were supposed to give me food so I could have breakfast in the evening. The next day I had surgery.

They gave me muffins after giving me a plunger. Not eating that is not sanitary.

When I asked to just clean the bathroom. The maid cleaned the bathroom. She still had dirty gloves on from cleaning the bathroom. She then handed me towels.
Not sanitary.

You even hear freeway traffic 24/7.

Not enough handicap parking.

I explained I’m in a bad way. I can’t walk 16 rooms away. The hotel wanted me to move. I can’t move.
Self
8/10
Excellent
07 Jul 2026
Connie
I could not find a regular TV channel to watch the news in the morning. The only choice was CBS and it was all static. Only clear show was Hallmark channel.
Also could not get WiFi. I was given the password at check in but never was able to enter it. It just kept thinking. I should have called the front desk for help but I was meeting family for dinner.
Clean, bed comfort was just OK.
Self
8/10
Excellent
06 Jul 2026
Sheila
Clean, standard continental breakfast, good location with 7 minute walk to BART.
Partner
8/10
Excellent
05 Jul 2026
Calvin
OMG , very quiet property considering that it is a three story building l. I stayed there on a Friday & Saturday night and it was very quiet and peaceful.Did I mention the Saturday night was the 4th. Of July holiday and still no noise. The young man who worked the front desk name was Scott ( I hope it was) and he and I bonded very quickly. He was very nice caring and professional.
Family_with_children
10/10
Exceptional
02 Jul 2026
José
all the staff were very friendly good breakfast thank you
Family_with_children
10/10
Exceptional
25 Jun 2026
Twinkle
Over all good and location is very pleasant
Self
10/10
Exceptional
22 Jun 2026
Allegra
Great room, wonderful staff, Rebecca was so sweet and kind. Breakfast was great and any great options 😋. Nice stay and restful
Family
6/10
Pleasant
21 Jun 2026
Hee Young
Room is ok but parking lot seems sketchy in the back of the hotel.
10/10
Exceptional
16 Jun 2026
Alexandru
Nice location. Pool is not heated but hot tub helped us stay warm. 1st night we had strong marijuana smell in bathroom - obviously not the fault of hotel, but still left bad impression. I went to front desk they offered to change room on next day. Next night it did not happen.
Breakfast was good. Plenty of healthy options.
Parking lot pavement need repairs.
Family_with_children
10/10
Exceptional
11 Jun 2026
Christopher
The bed was very soft along with the pillows. And the breakfast was pretty good and filling.
Self
10/10
Exceptional
04 Jun 2026
Edward
Everything was good
10/10
Exceptional
01 Jun 2026
Lois
Easy to park, helpful staff
Self
10/10
Exceptional
17 May 2026
Maria J
Nice, big, clean room. Breakfast was good.
Partner
10/10
Exceptional
01 May 2026
Robert
Convenient and freindly.
10/10
Exceptional
01 May 2026
Yoshida
It was ok
2/10
Poor
29 Apr 2026
Dale
The breakfast was horrible.
I would like to know what the “plus” means.
A nasty smell. Carpet had holes. Worse than Motel six really.
For $150 is was absolutely horrible!
Business
8/10
Excellent
17 Apr 2026
Joshua
Staff is very friendly, plenty of options for breakfast. Had no issues finding parking.
Self
10/10
Exceptional
17 Apr 2026
Fnu
All good
Partner
10/10
Exceptional
06 Apr 2026
Jackie
I had a very pleasant stay! Ms. Becca was just awesome and a GREAT pleasure to be greeted by! Thank you so much for the hospitality! 😌
8/10
Excellent
30 Mar 2026
Richard
The room was clean and spacious. Parking is good and the staff very helpful and friendly.
Family
10/10
Exceptional
30 Mar 2026
Shane
The only unfortunate thing I have to say is the room smelled liked a smoking room. Other than that the stay was very nice.
Self
6/10
Pleasant
29 Mar 2026
Balaji
Very basic facilty. Just a motel. I thought it was overpriced for the money. But it is in a great location in Pleasanton if that is important.
Self
8/10
Excellent
24 Mar 2026
Nicole
Water pressure is not so good. The noise is a problem, and they give you earplugs, but it still is a problem. You’re lucky if you get a room where it is minimized as we did.
Friends_and_family Family
6/10
Pleasant
23 Mar 2026
Ganeshprasad
Jaded property ... No restroom near breakfast area. noisy AC.
Family_with_children
8/10
Excellent
23 Mar 2026
MARIANNE
Staff, particular the guy on the front desk and the lady that prepares the breakfast very friendly and helpful. As far as we could see there is no lounge in reception or a bathroom.
Also, the area to access the elevator is a bit shabby. Room was great as was the breakfast.
Partner
6/10
Pleasant
23 Mar 2026
Joseph
The room is clean and pet friendly. Plenty of free parking is available in the back. The only negatives are: 1) The breakfast is low standard, and 2) The constant loud noise from the nearby highway (though not noticeable inside the room).
Pet
10/10
Exceptional
17 Mar 2026
Martha
Nice staff
Family_with_children
10/10
Exceptional
16 Mar 2026
christine
Good stay
Friends_and_family Family
6/10
Pleasant
14 Mar 2026
James
The lobby and elevator were a little bit dirty and need a face-lift.The apples were not very fresh. But the bed was very comfortable and clean and I slept well.
Self
8/10
Excellent
14 Mar 2026
Katheren
Lean room
10/10
Exceptional
12 Mar 2026
Susana
We stayed only one night. Easy check in, friendly staff, clean room, great breakfast.
Partner
10/10
Exceptional
10 Mar 2026
Charles
Friendly and helpful staff, good breakfast. It’s in a nice area close to restaurants and BART station.
10/10
Exceptional
08 Mar 2026
Woody
Had everything i needed.
Self
6/10
Pleasant
27 Feb 2026
Barbara
Need better TV options. No guide not many channels. Fresh fruit for breakfast. Rooms were great and quiet. Staff was nice great price. We are in town every week for medical (chemo) treatments and need affordable housing. Appreciate your services
Family
8/10
Excellent
15 Feb 2026
Sreejayan
Great staff at reception
6/10
Pleasant
15 Feb 2026
Sengmanychanh
Stop at will not stop running. It was dripping on the bathtub faucet.
Business_and_leisure Partner
10/10
Exceptional
11 Feb 2026
Alicia
Great
Leisure Family
8/10
Excellent
09 Feb 2026
mike
Updated older motel with direct outdoor access to the room ie no interior hallway. It’s directly adjacent to a major freeway so very loud. Very clean and overall a good stay.
Leisure Family
8/10
Excellent
06 Jan 2026
Richard
Clean room. Like its location near BART and good restaurants
Self
10/10
Exceptional
27 Dec 2025
JoAnn
GREAT FRONT DESK- REBECCA, NICE ROOM, MICRO FRIDGE, GREAT BED
Partner
4/10
Poor
26 Dec 2025
Jill
The receptionist was fine but if you’re a light sleeper then this place is not for you. There were also several cute silver bugs in the bathroom. After I left I had several bites on my ankles. Fleas? I complained about the noise and they said they’d give me 35% off if I stayed another night. Not worth it. RIGHT NEXT TO THE NOISE FREEWAY
Business Family
6/10
Pleasant
08 Dec 2025
Bruce
More fruit choices would be great. Addind fried potatoes to go with the eggs would be great also.
8/10
Excellent
06 Dec 2025
cynthia
Location is convenient. Breakfast has some good options and one of the breakfast staff always greeted me with a warm smile and was very helpful. Room is adequate. Booked an accessible room and it was convenient on the ground floor, had a very large bathroom for wheelchair accessibility and a shower seat. No frills but good option for the price.
Leisure Self
10/10
Exceptional
25 Nov 2025
Devendra
Excellent
8/10
Excellent
22 Nov 2025
Amal
Staff were nice and room is good
Partner
10/10
Exceptional
17 Nov 2025
Catalina
Room was comfortable.
Friends_and_family Family
4/10
Poor
08 Nov 2025
Ya
Too much noise in the room from freeway traffic.
8/10
Excellent
08 Nov 2025
Anita
Convenient location
6/10
Pleasant
04 Nov 2025
Danielle
Staff was nice and place seemed clean but there were roaches in the room. I've stayed there several times before and have never seen them so not sure what has changed.
Business
10/10
Exceptional
25 Oct 2025
Ray
Easy access for handicapped people
Leisure Family
10/10
Exceptional
20 Oct 2025
Juan

Great stay

Love this place, my dogs were happy.
Friends_and_family Family
4/10
Poor
17 Oct 2025
Yunosuke
Highway is right next to this property, and it's super noisy. It's hard to sleep even they offer an ear plug.
8/10
Excellent
15 Oct 2025
Mary
Great and friendly staff. Comfortable bed amd clean room. It did have a faint old musty smell that we could not put our finger on, though. It is close to the freeway, so it has noise but that is doable. To women were speaking in outdoor voices right by my door at 2 a.m. I knocked on the window, and they went away. Definitely a motel rather than a hotel. All in all, it served its purpose well.
Leisure Family
10/10
Exceptional
13 Oct 2025
Savanna
Room was great Only issue is potatoes good be cooked more at breakfast just my preference
Friends_and_family Family
10/10
Exceptional
10 Oct 2025
Christine
Staff were very polite and efficient. Room was clean and had everything I needed for a brief overnight stay.
Leisure Self
4/10
Poor
06 Oct 2025
Melissa
Ants were in the room crawling on the toilet paper
6/10
Pleasant
04 Oct 2025
danilo
Not as good as exoected
10/10
Exceptional
03 Oct 2025
karen
The hotel is next to the freeway. So the traffic noise is loud. We aren’t used to that. But the motel provided ear plugs and that helped. Otherwise, the room was very clean and maintained well. The staff was friendly and professional.
Friends_and_family Family
10/10
Exceptional
28 Sep 2025
Jessica
Everything was good
Leisure Family
2/10
Poor
27 Sep 2025
Christopher
Rooms was ok but my truck was stolen from parking lot. They claim to have overnight security but I never saw them. Must sleep in there car. I suffered a 30k loss at this place. I will never stay here again. Staff was not helpful. I’ve considered contacting a lawyer. If you value your car or property look elsewhere.
Business
10/10
Exceptional
22 Sep 2025
Kevin
Just a nice hotel
Business
6/10
Pleasant
12 Sep 2025
Chris
Rooms need updating, WiFi was throttled after reaching a certain GB. Not viable as a place to work from.
Business
10/10
Exceptional
05 Sep 2025
Cori
Great staff
Business Self
4/10
Poor
01 Sep 2025
Mohmadsalim
Very pleasant staff and mostly clean property. However, it is right next to the freeway and gets very loud at night. The facility should also invest in blinds that close fully. With the noise outside fdom the freeway and the crack in blinds, its impossible to sleep at night.
Leisure Family_with_children
10/10
Exceptional
31 Aug 2025
Christopher
…
Business_and_leisure Partner
4/10
Poor
31 Aug 2025
Kimberley
Our room smelled like cigarette smoke. The bathroom faucet was opposite so watch out for hot water to the left! The fridge didn't work very well if at all. My little pie from Nations burger was ruined 😔. The air conditioner had to be turned down to 61 to get cool. The cooler itself was filthy inside. It looked like caked dirt or something. The previous occupant shoved tissue paper in the smoke detector. We're stayed here many times when going to sfgiants games and it was never like this. Unsure if we'll go back to be honest.
Leisure Family
10/10
Exceptional
29 Aug 2025
DANIEL
The property was clean. The room was excellent and parking was very safe
Leisure Friends
10/10
Exceptional
26 Aug 2025
Chad
Nice stay
Business
2/10
Poor
17 Aug 2025
Cathy
Water and electricity was out for hours. No manager on duty to advise when water would return.
Business Friends
2/10
Poor
14 Aug 2025
Eric
**BEWARE - Do Not Stay Here***
Upon arrival, there was a man running the front desk who was completely intoxicated. He was struggling to stand, unable to speak in a coherent manner, and acting highly unprofessional. There were two people in front of me waiting to check in - and I asked them if they thought he was intoxicated, to which one said \"most definitely\".

When the regularly scheduled front desk clerk came in, she apologized profusely for him, and said \"yeah, we need to talk to him about that\".

Needless to say, I didn't feel safe after witnessing this mans behavior, nor did I want him having access to my personal info, room #, etc. The hotel mgmt. refused to refund my $500+ dollars when I explained the situation - and this was even after Expedia tried reaching out several times as well to explain the situation.

Save your money - and go to the Four Corners across the street - which is where I ended up going. It's MUCH nicer, and just slightly more money per night. Small price to pay for a little peace of mind.
Business Partner
10/10
Exceptional
12 Aug 2025
Christopher
The breakfast was really good and it helped.
Business Self
10/10
Exceptional
07 Aug 2025
Stephani
Great customer service at check in. Room wqs nice, clean, and spacious. I highly recommend!
Leisure Friends
10/10
Exceptional
06 Aug 2025
Amber

Friendly front desk

Front desk lady in the evening was very friendly.
Business
8/10
Excellent
04 Aug 2025
Marcie
This property was a decent stay. The room was comfortable and clean. A little pricey for what we got but it served our purpose to stay close to those we were visiting.
Leisure Partner
8/10
Excellent
31 Jul 2025
Nichole
Great breakfast for the money. Noisy from the highway but for the cost it was everything we could have asked for and more.
Leisure Partner
10/10
Exceptional
28 Jul 2025
Doug
Great stay
Leisure Partner
10/10
Exceptional
16 Jul 2025
Peter
Was all expected.
Leisure
6/10
Pleasant
12 Jul 2025
Thyagaraju

Business Stay

Frontdesk and people are very friendly and good but the property is very old and outdated, needs a big time upgrade
Business
2/10
Poor
07 Jul 2025
Clark
The sheets and bed aren't in its top condition.
Business Self
10/10
Exceptional
01 Jul 2025
DAVID
would stay again
4/10
Poor
30 Jun 2025
Linda

Wouldn't stay here again

This hotel is close to the freeway, so our room was very noisy from traffic. There were packets of earplugs in our room. So that was our clue of what to expect. The AC that cycled on/off also was noisy. As soon as we entered our room, we noticed the very nauseating odor of cigarettes. This is supposed to be a nonsmoking hotel. If it had not been so late when we checked in, we would have asked for a different room. I really wished this hotel had dispensers for soap instead of the bar soap. Such a waste. Staff at front desk and in the dining area were friendly. Breakfast was mediocre. Eggs maybe powder? Sausages were crunchy, and the color of them didn't look natural. A posted sign said there was bacon; but there was no bacon.
Friends_and_family Friends
10/10
Exceptional
28 Jun 2025
mimi
Nice n clean
Business
8/10
Excellent
16 Jun 2025
Kayla
Comfy beds, clean area. Easy parking.
Friends_and_family Family
10/10
Exceptional
15 Jun 2025
Dian
Rebecca at check-in was very efficient. She provided details & what to expect.
The FULL breakfast was just that - many options, worth the stay! The gym was a plus, though we didn’t get to use it due to our schedules. There are casual & fast food restaurants, a mall & general shopping nearby. It's an older bldg (definitely not upscale), but it met all our needs. Staff was friendly, it was clean, comfortable with nearby amenities. We'd book here again.
Leisure Family
6/10
Pleasant
14 Jun 2025
Reza
there was loud noise in the middle of the night, also there was a strong smell in the room
10/10
Exceptional
06 Jun 2025
Sharon
Great place
Friends_and_family Family
10/10
Exceptional
04 Jun 2025
Barbara
Our stay was amazing thanks to the gentleman that checked me in on our 1st night
Friends_and_family Family
8/10
Excellent
28 May 2025
Maria
Nice people
6/10
Pleasant
17 May 2025
Lindy

Good overnight

We weren’t there long. The highway was loud.
Friends_and_family Family
4/10
Poor
16 May 2025
luis

I don't know

It is so close to the freeway so hear every car. you can't sleep.
Partner
6/10
Pleasant
02 May 2025
Eddie
Rooms are a little out dated. A majority of the channels offered on the TV didn't work. Perhaps a few more options for breakfast. Overall, I would stay here again. Friendly staff, good location.
Business Self
10/10
Exceptional
30 Apr 2025
Isaac

Great place to stay

Clean rooms friendly staff and a good fitness and full breakfast every morning I would high recommend this place
Business

Location & surroundings

Best Western Plus Pleasanton Inn
5375 Owens Ct, Pleasanton, United States

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Best Western Plus Pleasanton Inn

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