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Sens Suites Livermore, Surestay Collection By Bw

Livermore - CA · United States

1000 Airway BoulevardView location

8.6/10Excellent376 Reviews
Cleanliness8.6/108.6
Service9.0/109.0
Comfort8.8/108.8
Condition8.2/108.2
Amenities8.4/108.4
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Sens Suites Livermore, Surestay Collection By Bw

Welcome to the SenS Suites Livermore, SureStay Collection by Best Western in Livermore, California! We are located in the heart of the Tri-Valley region, in the East San Francisco Bay Area close to all the action. Traveling for business?

We are minutes away from some of Livermore's top businesses and Government facilities, including Lawrence Livermore National Laboratory, Sandia National Laboratory, PG&E's Training Center, Safeway, Costco, Gillig, Lam Research, Comcast, and Kaiser Permanente. Traveling for pleasure?

We are just a few miles from Livermore Valley Wine Country featuring over 50 local wineries for your tasting pleasure. The San Francisco Premium Outlets are just 1 freeway exit away where you can shop 'til you drop amongst some of the top designer names.

Livermore's picturesque downtown features fantastic local restaurants and shops to dine out or stroll down the sidewalks. Golfing, hiking, fishing, and biking are a few more adventures you can take while visiting SenS Suites in Livermore. Sports fan?

Read more about this hotelShow less

All the Bay Area teams play their home games within 1 hour driving time from Livermore so get those tickets for your favorite team when you can! All of our guest rooms are spacious suites featuring fully equipped kitchens and a pull-out sofabed in every room.

But if you don't feel like cooking, come join us for a full hot breakfast every morning, complimentary during your stay! Our friendly staff is here to make your stay with us as enjoyable as possible, no matter what reason brings you to Livermore.

Our goal is to make you feel comfortable and at home while on the road. We can't wait to greet you! There is a strict no party policy in affect at all times. No more than 6 people can be in the room at any time.

Failure to observe these hotel policies will result in immediate eviction with no refund of deposit and the total stay will be charged. Hot Tub is currently closed for maintenance repairs. We apologize for the inconvenience.

With a stay at SenS Suites Livermore, SureStay Collection by Best Western in Livermore, you'll be near the airport, within a 5-minute drive of San Francisco Premium Outlets and Boomers. This hotel is 0.8 mi (1.4 km) from Boomers Livermore and 0.9 mi (1.5 km) from Las Positas Golf Course.

Make yourself at home in one of the 96 guestrooms, featuring kitchens with refrigerators and ovens. Kitchenettes are outfitted with stovetops, microwaves, and dishwashers. 32-inch LCD televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected.

Conveniences include phones, as well as desks and separate sitting areas. Featured amenities include a business center, complimentary newspapers in the lobby, and a 24-hour front desk. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Non-smoking
Business facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 12:00 PM

Hotel policies

No rollaway/extra beds available No elevators Professional property host/manager Pets allowed Only dogs and cats are allowed Maximum number of pets per room 2 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Sanitization
Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
    • Contactless check-out is available.
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
    • This property accepts credit cards and debit cards; cash is not accepted
    • Safety features at this property include a carbon monoxide detector and a smoke detector
  • Optional fees
    • Pet fee: USD 30.00 per accommodation, per day
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

Nearby attractions

Boomers Livermore 1.1 km / 0.7 mi
Boomers 1.1 km / 0.7 mi
Las Positas Golf Course 1.3 km / 0.8 mi
San Francisco Premium Outlets 5.3 km / 3.3 mi
Hacienda Business Park 5.4 km / 3.3 mi
Zen Wellness 5.7 km / 3.6 mi
Dublin Ranch Golf Course 6.4 km / 4 mi
Regal Hacienda Crossings 6.7 km / 4.1 mi
Hacienda Crossings Shopping Center 7.1 km / 4.4 mi
Bankhead Theater 7.1 km / 4.4 mi
Livermore Casino 7.6 km / 4.7 mi
Ruby Hill Winery 7.8 km / 4.8 mi
Ohlone Trail 8.1 km / 5.1 mi
Team Health West 8.8 km / 5.4 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 96
  • Number of floors (main building): 2
  • Suites: 36
  • hotel
  • American Express
  • Diners Club
  • Visa
  • Small pets allowed (under 5 kg)Extra charge
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
Show 21 more facilities & services
  • Check-out hour
  • Wi-fi
  • Laundry serviceExtra charge
  • Multilingual staffExtra charge
  • Air conditioning in public areas
  • Fireplace
  • Hotel safeExtra charge
  • GymExtra charge
  • Newspapers
  • Clothes dryer
  • Grill/BBQ
  • Conference room
  • Meeting room
  • Business centreExtra charge
  • Indoor freshwater pool: 1
  • Outdoor freshwater pool: 1
  • Sun loungers
  • TV lounge
  • Breakfast
  • Picnic
  • Non-smoking establishmentExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Sens Suites Livermore, Surestay Collection By Bw

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Sens Suites Livermore, Surestay Collection By Bw

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CAPACITY 6SUITE • CAPACITY 6 • 1 Bedroom • 35 m²SUI.C6
    SUITE CAPACITY 6Photo unavailable21 photos

    Sens Suites Livermore, Surestay Collection By Bw

    SUITE CAPACITY 6

    Room photos

    21 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    CAPACITY 6

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.C6

    Room amenities

    • Living room: 1
    • Wi-fi

    Facilities with extra charge

    • Kitchen

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CAPACITY 6STUDIO • CAPACITY 6 • 1 Bedroom • 35 m²STU.C6
    STUDIO CAPACITY 6Photo unavailable9 photos

    Sens Suites Livermore, Surestay Collection By Bw

    STUDIO CAPACITY 6

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    CAPACITY 6

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.C6

    Room amenities

    • Wi-fi
    • Living room: 1

    Facilities with extra charge

    • Kitchen

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Sens Suites Livermore, Surestay Collection By Bw

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDSSUITE • TWO QUEEN BEDSSUI.2Q

    Photos are not available for this room type.

    Sens Suites Livermore, Surestay Collection By Bw

    SUITE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG

    Photos are not available for this room type.

    Sens Suites Livermore, Surestay Collection By Bw

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CAPACITY 4SUITE • CAPACITY 4 • 1 Bedroom • 35 m²SUI.C4
    SUITE CAPACITY 4Photo unavailable9 photos

    Sens Suites Livermore, Surestay Collection By Bw

    SUITE CAPACITY 4

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.C4

    Room amenities

    • Wi-fi
    • Wheelchair-accessible
    • Living room: 1

    Facilities with extra charge

    • Kitchen

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible-Two Queen BedsSUITE • Accessible-Two Queen BedsSUI.H6-2Q

    Photos are not available for this room type.

    Sens Suites Livermore, Surestay Collection By Bw

    SUITE Accessible-Two Queen Beds

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible-Two Queen Beds

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKINGSUI.KG-NM

    Photos are not available for this room type.

    Sens Suites Livermore, Surestay Collection By Bw

    SUITE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO QUEEN BEDSSTUDIO • TWO QUEEN BEDSSTU.2Q

    Photos are not available for this room type.

    Sens Suites Livermore, Surestay Collection By Bw

    STUDIO TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CAPACITY 6SUITE • CAPACITY 6 • 1 Bedroom • 35 m²SUI.C6-1
    SUITE CAPACITY 6Photo unavailable6 photos

    Sens Suites Livermore, Surestay Collection By Bw

    SUITE CAPACITY 6

    Room photos

    6 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    CAPACITY 6

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.C6-1

    Room amenities

    • Living room: 1
    • Wheelchair-accessible
    • Wi-fi

    Facilities with extra charge

    • Kitchen

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO BEDROOMSSUITE • TWO BEDROOMS • 2 Bedrooms • 35 m²SUI.B2
    SUITE TWO BEDROOMSPhoto unavailable10 photos

    Sens Suites Livermore, Surestay Collection By Bw

    SUITE TWO BEDROOMS

    Room photos

    10 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    2 × Queen-size bed 150-154 width
    Bedrooms
    2
    Room type
    SUITE
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B2

    Room amenities

    • Living room: 1
    • Wi-fi

    Facilities with extra charge

    • Kitchen

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE TWO QUEEN BEDS NON SMOKINGSUITE • TWO QUEEN BEDS NON SMOKINGSUI.2Q-NM

    Photos are not available for this room type.

    Sens Suites Livermore, Surestay Collection By Bw

    SUITE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Sens Suites Livermore, Surestay Collection By Bw

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO CAPACITY 4STUDIO • CAPACITY 4 • 1 Bedroom • 35 m²STU.C4
    STUDIO CAPACITY 4Photo unavailable8 photos

    Sens Suites Livermore, Surestay Collection By Bw

    STUDIO CAPACITY 4

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    CAPACITY 4

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.C4

    Room amenities

    • Living room: 1
    • Wi-fi

    Facilities with extra charge

    • Kitchen

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE CAPACITY 6SUITE • CAPACITY 6 • 1 Bedroom • 35 m²SUI.C6-2
    SUITE CAPACITY 6Photo unavailable9 photos

    Sens Suites Livermore, Surestay Collection By Bw

    SUITE CAPACITY 6

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    35 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    CAPACITY 6

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.C6-2

    Room amenities

    • Living room: 1
    • Wheelchair-accessible
    • Wi-fi

    Facilities with extra charge

    • Kitchen

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Sens Suites Livermore, Surestay Collection By Bw

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Sens Suites Livermore, Surestay Collection By Bw

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Sens Suites Livermore, Surestay Collection By Bw

8.6
Excellent
376 Reviews
Cleanliness
8.6 /10
Service
9.0 /10
Comfort
8.8 /10
Condition
8.2 /10
Amenities
8.4 /10
100 reviews shown
8/10
Excellent
26 Jul 2026
Camille
It’s conveniently located to Las Positas College. The room was spacious and the bathroom was clean. The continental breakfast was pretty standard. No elevator (Because they are townhouses).
6/10
Pleasant
25 Jul 2026
Joseph
Smells funny and is a little outdated. But clean overall. The location is good
4/10
Poor
24 Jul 2026
Greg
Semis parked on the street running generators. People up all hours of the night making noise. Weed smell everywhere. Little to no parking. Door locks don’t work. We left. Front desk guy was nice though.
8/10
Excellent
20 Jul 2026
Jose
Nice staff, property needs some renovations.
Family
10/10
Exceptional
20 Jul 2026
Greg
I highly recommend this place! We had a wonderful stay with our family during our first trip to California. It felt just like home—comfortable, welcoming, and a great place to relax after exploring. We would definitely stay here again.
Family_with_children
8/10
Excellent
16 Jul 2026
Robert
Hot tub and help
Family
10/10
Exceptional
15 Jul 2026
Stephen
great spacious room. mutliple rooms and bathrooms. Nice kitchen
Friends_and_family Family
10/10
Exceptional
12 Jul 2026
Tania
Great vibes… very empathetic young man at reception on Friday the 10th of July. the and also good options at breakfast. The overall grounds are very well maintained and to say the least Great Location.
Friendly housekeeping and they do an excellent job.
Family_with_children
6/10
Pleasant
04 Jul 2026
Gregory
The hotel is showing its age; the shower water pressure was weak, so I think the showerhead needs replacing, and there were other areas that required inspection and replacement.
Partner
2/10
Poor
02 Jul 2026
Glenda
There were cocroaches and the place was very dirty.
Family_with_children
6/10
Pleasant
29 Jun 2026
Brooke
The room was very musty smelling. The room was clean. It’s more of an outdated place. The breakfast was simple but good.
Friends_and_family Family
10/10
Exceptional
28 Jun 2026
Liane
Everything was good.
8/10
Excellent
27 Jun 2026
Tiffany
N/a
10/10
Exceptional
25 Jun 2026
Victor
Felt like Home 🏡 awesome place
Family
10/10
Exceptional
25 Jun 2026
Virupana
Very clear and good amenities, Stay was comfortable and enjoyable.
Family_with_children
10/10
Exceptional
24 Jun 2026
joanne
Love the breakfast and the late check out time
Family_with_children
10/10
Exceptional
23 Jun 2026
Godfrey
Safe area. Clean room
10/10
Exceptional
21 Jun 2026
Donabel
Our stay is perfect. Rooms are clean. No signs or smell of cigarette. We got everything we need. Breakfast was amazing. Staff are very friendly. One of the best experience we had. We will definitely reserve in this hotel again
Family_with_children
6/10
Pleasant
19 Jun 2026
Adrian
Old, but suitable for a night's stay.
Family
10/10
Exceptional
16 Jun 2026
Tiffany
The clean was spacious and clean, the bed was a little hard and the rooms needed a little TLC. But overall it was clean and an enjoyable stay
Partner
8/10
Excellent
15 Jun 2026
Justin
breakfast was pretty good, staff was nice. missing remote for tv, and ac not working so well.
Business
4/10
Poor
14 Jun 2026
Larry
The shower didn’t work cause the head was loose . The phone to call front desk or even use for an emergency didn’t work . Just made a buzzing sound . And they were short staffed so don’t offer late check out . Smelled like dog pee on carpets. Asked for bottom floor and received the second .
Partner
10/10
Exceptional
11 Jun 2026
Tiffany
Never seen a harder working staff and landscaping crew. Every day — they truly have pride in their job and are so wonderful. The entire staff here have made a time where we needed extended stay with my family and stress levels at maximum — they created a wonderful temporary environment to call “home”.
8/10
Excellent
30 May 2026
Anna
Love the handicap room, for my mom
Friends_and_family Family
10/10
Exceptional
25 May 2026
John
Nice and helpful staff nice property and rooms
Self
10/10
Exceptional
21 May 2026
John
All good.friendly and helpfull
10/10
Exceptional
15 May 2026
Anna Lissa
Great staff very clean
10/10
Exceptional
10 May 2026
John
Everything was very nice.
10/10
Exceptional
10 May 2026
John
Everything was very good.
Self
10/10
Exceptional
02 May 2026
John
All good.got new supplies.cleaned room and check in was good.maint.reset tv dish.
8/10
Excellent
01 May 2026
John
No maids came to check on any service for room
10/10
Exceptional
01 May 2026
Ella
I love the way the person that checked us in she was extremely polite ❤️
Family_with_children
8/10
Excellent
28 Apr 2026
John
Front desk staff.is alittle incompetant.worried about $50 deposits on paid reservations.and they over charged a guest thousands of dollars on his credit card.
10/10
Exceptional
27 Apr 2026
John
Maids and maintance great people.staff is office can be a little overbearing.on prepaid reservation on stay over.they get soo...worried about their next fifty_ $ deposit a little to much.check out time 12pm on the dot.if you staying over and go to office past 12p they trippen to hard.
Self
10/10
Exceptional
24 Apr 2026
John
Great staff.clean room everyday .maids excellent
Self
10/10
Exceptional
02 Apr 2026
Roland
Clean room. Used the hot tub by the pool. It was slow to start, but worked well. The breakfast was basic but decent: scrambled eggs and bacon, along with waffles, muffins, toast and juices, fruits, etc.
Friends_and_family Friends
10/10
Exceptional
31 Mar 2026
Godfrey
breakfast was delicious
Partner
10/10
Exceptional
29 Mar 2026
Amanda
Staff was great super friendly, enjoyed the location perfect for what we needed, wish the pool was warmer it was freezing even on a very hot day
Family_with_children
10/10
Exceptional
28 Mar 2026
Karla
Clean room, staff was super friendly and helpful.
The pool and hot tub were clean and my kids enjoyed it. Breakfast is served daily, choices were ok for a quick grab n go every day. I would definitely stay here again.
Family_with_children
8/10
Excellent
21 Mar 2026
Ethel
The place looks more like a studio apartment with full kitchen, living room,etc. It's homey feeling. They have swimming pool with bbq grill. The staff are really nice but i wish they have more knowledge of where to go eat etc coz that would have been helpful.
10/10
Exceptional
20 Mar 2026
Hector
Super friendly staff, room was very comfortable and having a full kitchen was great.
6/10
Pleasant
14 Mar 2026
Sally
The property is well suited for pets, ground floor particularly. I requested accessible accommodations, but the room was not mobility friendly and had a tub/shower that I could not use. Had to clean cobwebs from some of the furniture. Hotel is definitely showing its age. Bed was comfortable enough, couch was not.
Self
2/10
Poor
08 Mar 2026
Latonya
When we arrived the Tv didnt work also the toilet handle had waster dripping from it...over all was not exspected to experience this!
Friends_and_family Family
10/10
Exceptional
26 Feb 2026
Janet
Staff was awesome! Gave us an upgrade. We loved the pool, hot tub and outdoor firepit. Will definitely stay again!
Pet
10/10
Exceptional
14 Feb 2026
Brett
Nice rooms for a great price!
8/10
Excellent
02 Feb 2026
Karen Lee
Staff was wonderful and very accomodating. Rooms were large, spacious, and well furnished. Beds were very comfy, mattress was fantastic. Kitchen was smallish, but efficient and laid out very well, with large prep area/countertop/breakfast bar, full size stove & refrigerator. Stovetop and countertops needed better cleaning (a very minor inconvenience considering). Adequately stocked with plates, cups, glasses, pots, pans. Ample drawer & closet space for clothers with extra bedding, blankets, pillows etc. Thick black-out curtains for privacy and late sleepers.

The outdoor pool and jacuzzi was clean and perfect temperature, with pool towels in a hamper nearby. Laundry room was efficient, clean and very affordable (supplies avail for purchase at front desk).

Breakfast was very good, with hot eggs, sausage/bacon, oatmeal & DIY waffles. Also cereals, granola, yogurt, and a very nice selection of cereal toppings and bread/pastrie choices. Coffee & tea (inc decaf) 24/7; and juice machine at breakfast. Fresh oranges bananas, apple too.

CONS: The low-rider toilet in the room was very hard on elderly knees. Shower & toilet needs a grab bar for safety & elderly.

We were ver comfy & happy and would definitely stay there again when in the area!
Business_and_leisure Family
10/10
Exceptional
01 Feb 2026
Joe
.
Leisure Friends
2/10
Poor
21 Jan 2026
brittany
cooking utensils need to be replaced. curtains have food/drink spills need washing. no where to hang towels. its a room for 6 people and only one towel hook. Above all guests in another room were allowed to yell, clap, hold loud conversation, basically hold a party or meeting outside their room or in the areas outside our own room door, keeping everyone awake from 10:30pm to 2:30 am. I let the front desk know at 10:30pm which was responded to but the guests did not comply. after much intermittent disruption I informed the front desk again at 2:30 am, after that I do recall noise. Awful. will not stay here again
Business Family_with_children
6/10
Pleasant
04 Jan 2026
Dolores
Rooms are dated but liked full kitchen
Partner
8/10
Excellent
04 Jan 2026
Alma D
Hi we stayed for 3nights nice hotel near all groceries and San francisco outlet ..looking forward to stay again .. hopefully next time all toiletries are complete ...
Friends_and_family Family
8/10
Excellent
03 Jan 2026
Joseph
Room was of good size and well kept. Staff was great. But hot water took forever to arrive when showering. Breakfast was subpar but did have good coffee
Leisure Partner
10/10
Exceptional
02 Jan 2026
Marilen
Awesome staff, clean room, comfortable bed and delicious breakfast
Friends_and_family Family
2/10
Poor
04 Dec 2025
Charmaine
I’m sure they probably thought I had gone away, & I wasn’t going to even submit a review, but this is the 2nd email I’ve gotten to do a review.
There’s a reason they have such a low rating. While I didn’t experience the rodent infestation, the customer service from the MANAGER was absolutely heartless. I requested an “accessible” room, 2 queen beds. Each room is stated have a FULL kitchen (pictures shows a full stove 4 burners), oven, full size fridge. What’s not clear is not all accessible rooms have the same full kitchen. When I checked in, I stated to the receptionist that I was cooking (she asked my plans for the stay). She failed to tell me I wasn’t getting a full stove w/oven. Then let’s talk about the bathroom, that had a bathtub! Umm, accessible usually has a roll-in shower. My 81-yr old mother could NOT climb into that tub, even with bars! I called myself being compromising, and asked to be moved on my second day of stay, instead of right after getting to the room. When I expressed my concerns, day 1 receptionist said the room I needed was “out of service,” but she didn’t know why. She would look into it and see if it could be back in service (weird). Day 2 is when all hell broke loose. So not only did I have to forgo an accessible room, to get 2 queen beds & a full stove w/oven, but the manager was NOT accommodating AT ALL. No compensation, no points, nothing, & left me in tears,on THANKSGIVING. I had to move my 81 yr old mom alone, after 2pm! He had no compassion!!
Friends_and_family Family
6/10
Pleasant
08 Nov 2025
Natallia
I try to book known hotel brands for the consistence of experience. One of the negatives with this hotel is very skimpy breakfast. There was no meat option. The hot food was just eggs from the box and biscuits and gravy. The rest was all unhealthy carbs. Some items in the rooms are very old and have stains on them, like chairs. We also had an unfortunate situation with a German cockroach on my son's bed. We got moved to a different room because of that. Pool and hot tub are awesome!
Leisure Family
6/10
Pleasant
23 Oct 2025
Mark
Property has a great pool area and gathering spot along with a really good breakfast. The staff and in particular Dean are wonderful and do a great job.

The only knock I have against the hotel is the rooms need to be cleaned better the last few times I have stayed there the rooms have gotten musty, we had ceiling drywall on the floor as it did not appear the room had been vacuumed the amenities to the room are great but the rooms could use some updating we had a sliding glass window that you could not close unless you picked the sliding glass window up as the bottom runner on the frame was bent some guest had broken off a 2 foot section of the kitchen counter top and someone glued it back on. It is a good hotel but needs to have some attention when cleaning in the rooms and air them out more so they are not so musty
6/10
Pleasant
14 Sep 2025
Cameron
I searched for Gym + Kitchen and decided on this place. All the machines in the fitness center were broken and they had mostly missing weights. Our kitchen pans and knifes were mostly useless, even understanding the normal uselessness of hotel kitchens. Our room was next to a gas station car wash that we heard into the night. Our tub felt like it was ready to plunge into the room below.

Breakfast staff was nice and the breakfast was decent. OK bed. The shower temperature is good.

Leisure Partner
8/10
Excellent
13 Sep 2025
Jona
I enjoyed my stay and the staff were very friendly and accommodating
Leisure Family_with_children
10/10
Exceptional
06 Sep 2025
Roger

Good family place

Decent place for the whole family for the weekend.
Friends_and_family Family
10/10
Exceptional
26 Aug 2025
Veronica

Romantic Getaway

It was amazing peaceful it was my second time staying there and cant wait to do it again
Partner
10/10
Exceptional
24 Aug 2025
Matthew
Great pool area lots of fun and people are friendly.
Partner
10/10
Exceptional
19 Aug 2025
Jazmine
Great stay
6/10
Pleasant
14 Aug 2025
A
The location is suitable for those who come to Livermore for business. The maintenance is poor. There was no hot running water in my room until I complained. My TV remote did not work, and the desk lamp could not maintain a steady light. It is below the standard expected from Best Western.
Business Self
10/10
Exceptional
07 Aug 2025
Claudia
Our stay was overall great. Very comfortable and has a home vibe. Good price for what you get. Breakfast was eggs, bacon, and waffles. Fruit, cereal, muffins/donut. Pool had a lot of bugs in it. I guess that would be the only negative thing in my experience. Other than that, would recommend.
Friends_and_family Family
4/10
Poor
15 Jul 2025
Ana
The place was ok. The room smelled like urine the moment I stepped in. The size was decent. AC worked so so. The property had more of an apartment feel with an 80’s vibe to it. It was really dark at night with the limited lighting lights. The hot tub and pool were great. This place ok, except for the urine smell.
Business
10/10
Exceptional
04 Jul 2025
Justin
Everything was pretty good, but we did find some big water bugs in our room
2/10
Poor
03 Jul 2025
Rebecca
Nothing really..I forgot to take a pic of the roach on the bottom of my shoe that I killed
Business Pet
10/10
Exceptional
21 Jun 2025
Ana
Very nice we used the onsite Bbq to grill some steaks and the kids enjoyed the swimming pool
Friends_and_family Family
10/10
Exceptional
09 Jun 2025
Veronica
I got a promotion and on vacation so it was a celebration.
Partner
4/10
Poor
08 Jun 2025
Greg
Room lock was broken, took 2 hours to repair and then check in. Jacuzzi was broken. Breakfast was poor and the OJ was sour.
6/10
Pleasant
23 May 2025
Verified traveler

Kitchen inventory needs to be checked

I usually have good stays here. This one stay was not so good. The kitchen was missing a lot of things, and I do utilize it to the fullest. I had to make several trips to the office to get essentials that should have been there.
Partner
10/10
Exceptional
20 May 2025
Lee
Easy
Leisure Family
2/10
Poor
17 May 2025
Marirose
STAY FAR FAR AWAY!!! it is OLD, MUSTY smell, UNclean, greasy counter top, UNclean oven, cheapest brand appliances fridge greasy to touch with broken door-does NOT close well you have to force-push shut, microwave flimsy, greasy and cheap needing replacement, toilet papers-papertowels are so ROUGH to the skin I had to buy my own brand, the shampoo conditioner and soap are the CHEAPEST most DISGUSTING and contains SUPER TOXIC ingredients and the interior, VERY DIS-appointing, the interior feels like you are in a casket, very gloomy, DARK, drapes grimy stains with bad odor, the carpet smells in this room 813 is so GROSS and has stains all over, very depressing unit to stay in. I would NOT ever, NEVER recommend anyone to stay here, continental breakfast is GROSS, scrambled \"eggs\" come out of a box, NOT real eggs, which is so toxic and dangerous to your health, thank goodness Whole Foods was close! Smoking area NOT well designated, smokers were in the next unit to me and I had reserved an ABSOLUTELY NO smoking building, smokers were outside smelling second-hand cigarette smoking and I reported this to the front desk and they did nothing! UNCARING staff, very DISGUSTING property and the highway noise was so LOUD! Very GROSS bathroom with grimy curtain showers, toilet NOT working well backing up, a GHETTO roach smoking motel! I'm a travel writer so warning reviews will be posted everywhere! This was a rushed travel so I did not have enough time for proper research, BEWARE!
Business_and_leisure Pet
10/10
Exceptional
10 Apr 2025
Jose G
I really loved this stay its one to remember gonna have to do this stay again for sure. I love the workers from check in to check out.
Leisure Family_with_children
10/10
Exceptional
01 Jan 2025
Patrick
The convenience of a living and dining area was wonderful
10/10
Exceptional
25 Nov 2024
Patricia
Nice place clean rooms
Business_and_leisure Family_with_children
2/10
Poor
30 Sep 2024
Anna
Just terrible The air conditioning didn’t work and the TV didn’t work so I’ve been transferred to a second room upon being transferred the upstairs bathroom flooded
Friends_and_family Family
10/10
Exceptional
01 Sep 2024
Brenda
The room was perfect for our girls weekend! The 5 of us had plenty of room to put our things down and get some rest! Staff was very friendly and accommodating. We had to do a late checkout and they were very nice about extending our time! Would stay again!
Leisure Friends
10/10
Exceptional
12 Aug 2024
Kathy
Only complaint is that the shower didn’t get warmer than lukewarm. We asked management to check it, but no change after checking. Otherwise pleasantly surprised at how quiet and comfortable the stay was. Might be helpful to renovate the exterior as it looks rather old.
Partner
4/10
Poor
05 Aug 2024
Bryan
Roaches
4/10
Poor
29 Jul 2024
Laura

Good for a large family-otherwise pass

Good: huge suite with great floor plan, thrilled about the extra bathroom and TVs in every room, kitchen nicely stocked, hot tub was good and hot with great jets.
Bad: A/C was not working properly. Room was dirty and old. Had to ask for pool towels and received bath mats. Had to go to the front desk to get bedding for our pull out. Had to get new keys because first ones didn’t work. Pool furniture cushions in desperate need of replacement. No coffee in lobby after 10am.
Friends_and_family Friends
10/10
Exceptional
10 Jul 2024
Doyle
Good experience
10/10
Exceptional
09 Jul 2024
Robby
Pleasant staff and nice clean rooms.
Business_and_leisure Partner
10/10
Exceptional
08 Jul 2024
Iliana
It was amazing I love it great quiet place friendly staff
Friends_and_family Family
8/10
Excellent
03 Jul 2024
Colettah
The facility was tucked away behind a gas station, but the property itself is nicely maintained. The room was very clean and well appointed. The included breakfast was excellent.
Business_and_leisure Family_with_children
10/10
Exceptional
24 Jun 2024
Donald
Very friendly and polite
Leisure
8/10
Excellent
15 Jun 2024
Thomas
Great place to stay when you need more than a room. Had everything we needed. TV cable didn't work on analog channels.
10/10
Exceptional
09 Jun 2024
Justin
Work trip
10/10
Exceptional
26 May 2024
Wallace
Nice property
10/10
Exceptional
26 May 2024
Edith
The front desk staff was really nice and super informative. Easy check in an out. The room was a decent size for my family. We only spent one night. It was really quiet and very comfortable.
The breakfast was also good and very convenient. Definitely recommend for families.
Leisure Family_with_children
8/10
Excellent
26 May 2024
Gabriel
Overall it was nice. It’s a little older and although the room is decent in size the furniture and tv arrangement made it feel smaller. The tv reception was not good and cut out often. I ended up watching on my computer.
Business Self
10/10
Exceptional
26 May 2024
Renee
my daughter just had a baby and so I came out from Hawaii to meet my new grandchild. I booked three nights at the Sens and it was perfect. Quiet enough for us and the baby and also well insulated so as not to disturb anyone else nearby will come back and recommend thank you!
Leisure Family
10/10
Exceptional
19 May 2024
Georgi
This is the second year we stay at this property. Staff is extremely friendly and helpful. The hotel is close to the venue where our gymnastic competition was rooms are oversized and comfortable. I will definitely recommend.
Business_and_leisure Family_with_children
8/10
Excellent
17 May 2024
Shane

Ahhhhh ok

Was a little outdated as far as carpet paint and tv etc… could definitely be upgraded to more current had a funny smell in room
Self
10/10
Exceptional
13 May 2024
Verified traveler
Staff was wonderful. Accommodations were nice. Although the living area was a bit cramped the way furniture is situated. And logs were not available for fireplace. Overall nice room.
Friends_and_family Family
10/10
Exceptional
04 May 2024
Shawn
Didn't feel like a hotel
Business Self
10/10
Exceptional
18 Apr 2024
Tanya
Cleaniness
Leisure Pet
10/10
Exceptional
21 Feb 2024
Verified traveler
Quiet spot for an overnight stay! The staff at the front desk were friendly and welcoming. The room was clean and fairly comfortable as well. There were some small stains on the carpet but other than that the suite was spotless. I didn't end up using it but the kitchen was nice and well stocked!
Self
10/10
Exceptional
13 Jan 2024
Joaquin
Great place
Leisure Family_with_children
10/10
Exceptional
26 Dec 2023
Anna

Stay vacation

Nicole was amazing and so was Daniel at the front desk. Their customer service was on point much appreciated.
Self
6/10
Pleasant
05 Dec 2023
David

Wonderful staff, awful Internet.

Generally, we enjoyed our stay. The hotel is right off the highway, and easy to get to. The staff was wonderful, informative, and helpful at all times.
The hotel is also very dated. The toilet in our room in Bldg #4 took nearly five minutes to flush and fill. Directions for long distance calls are still on the telephone. But most importantly to us, the Internet connection for this room was atrocious. Using SpeedTest, i never saw anything over 10Mbs. Ten. It’s why the digital television stations constantly drop to black. No bandwidth. Yikes, SenS, this is the area of the Silicon Valley! Upgrade! It took 20 minutes to download a movie!
Partner

Location & surroundings

Sens Suites Livermore, Surestay Collection By Bw
1000 Airway Boulevard, Livermore, United States

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Sens Suites Livermore, Surestay Collection By Bw

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