Name: Motel 6 Pleasanton
Address: 5102 Hopyard Rd, Pleasanton, 94588, US

10/10

Exceptional

18 Jul 2026

hirdesh

very nice staff and room also very good

8/10

Excellent

17 Jul 2026

Ariana

I booked a 2 queen bed room, however upon check in the room was not available. The staff was so kind and instead put us in 2 adjoining rooms to accommodate our family. They didn't hesitate to make the change and were so kind.

Family_with_children

4/10

Poor

17 Jul 2026

Kiran

Bugs in the room. Not clean or well maintained. It’s a cheap hotel that’s about it .

Self

2/10

Poor

14 Jul 2026

Antonio

Un asco de cuarto apestoso Tina de baño rota techo en Mal estado camas sucias puso sucio cuarto apestoso

4/10

Poor

12 Jul 2026

Fred

Our room was “clean”. The bed were fine but the bathroom had dead bugs in the corners and hair on the floor. The baseboard was like kicked in and the was like a gap/hole at the floor. The room when we first walked in smelled so strong like chemicals. When the chemicals somewhat wore off it, it smelt like marijuana so I’m assuming they were trying to cover that up(we were in a non-smoking room). The whole property looked run down. I have stayed at a lot of Motel 6s and this was probably the worst one, I would not recommend. The only good point was the front desk staff was nice when we were checking in.

Friends_and_family Family

10/10

Exceptional

10 Jul 2026

Kevin

My stay was surprisingly very well. I was a little nervous because I know I hear a lot of bad things about Motel 6, but to be quite honest I really just stayed one night and it was all I needed and it was comfortable. I would only suggest for a tad bit more cleaner sheets, but my stay was good.

Self

10/10

Exceptional

05 Jul 2026

Tami

As always the staff is very accommodating and made it effortlessly

Self

10/10

Exceptional

05 Jul 2026

Tami

The staff as always is accommodating

Self

6/10

Pleasant

02 Jul 2026

Evelyn

Bed was not all that comfortable. We found a bug in our room. Ac was nice and quiet

6/10

Pleasant

01 Jul 2026

Marcos

La habitación tenía muchísimo olor a cigarrillo pero un olor excesivo en una habitación de no fumadores

Partner

4/10

Poor

01 Jul 2026

Tae

We checked in around 4:00 p.m. and immediately discovered that the bathroom faucet was broken and leaking. I requested a different room, but the front desk staff member initially refused, explaining that all other rooms were reserved. After further discussion, we were eventually assigned another room.

Unfortunately, the replacement room had several serious cleanliness and maintenance issues. We found numerous cockroaches, hair on the towels, and a strong chemical odor from the cleaning products that made the room unpleasant. We also observed a rat in the empty, dirty swimming pool.

Overall, the condition of the property fell well below reasonable expectations for cleanliness, maintenance, customer service, and guest comfort. Our experience was very disappointing.

2/10

Poor

10 Jun 2026

Jerry

The mattresses on the bed were cheap and very thin and uncomfortable. The lock on the door to prevent someone from getting in was missing. The air conditioner was filthy. The pool outside was drained and full of trash and debris. The outside appearance looked run down. The sink fixture in the bathroom was in disarray. The only positive was the bathroom was clean. Definitely not worth the amount paid for 2 nights. Would not recommend.

Friends

6/10

Pleasant

06 Jun 2026

Juan

The staff was nice and helpful. There were hairs all over the bed, tub and towels. The pool was completely drained

Partner

6/10

Pleasant

26 May 2026

Norma

No shampoo
only one shower towel for 2 adults
property was dark outside when arrived until an hr later lights were turned on

Partner

8/10

Excellent

23 May 2026

Richard

For what I needed at the time. It was just fine. Quite an urban area. Was easy walking to eat. Pool was a disaster area. But then I already knew that. And I didn’t go expecting to swim.

Self

6/10

Pleasant

12 May 2026

Penni

Stay here if you have no other option

10/10

Exceptional

12 May 2026

Stephanie

Great stay............ ....,..

10/10

Exceptional

12 May 2026

Stephanie

Very convenient.nice staff and cheapest rooms

Self

8/10

Excellent

09 May 2026

Chris

Relaxing

Self

2/10

Poor

07 May 2026

Julie

Complete false advertising. Tiny rooms, poorly maintained. Photos misleading.

Friends_and_family Family

10/10

Exceptional

06 May 2026

Stephen

Motel 6 :) good price, you get what you pay for :)

Pet

6/10

Pleasant

04 May 2026

Hector

Room light did not work

10/10

Exceptional

03 May 2026

Anibal

Yes, hi see a lot parking 🅿️

Family

6/10

Pleasant

03 May 2026

Sandra

Old and some areas need to be focused on like patching holes the right way in restroom
It’s just old but it was clean
Midnight people were being loud outside and was hard to sleep

Family

2/10

Poor

01 May 2026

Neter

That place was covered in roaches. The staff had really bad attitude. I want a refund.

6/10

Pleasant

21 Apr 2026

Jaime

Room smelled like cigarettes

8/10

Excellent

17 Apr 2026

Chuck

The room was clean as was the bathroom. This is a good value for sleeping. Near many services.

Self

10/10

Exceptional

13 Apr 2026

Brian

Everything was comfortable the staff is great and they treat us with hospitality and respect

Family_with_children

10/10

Exceptional

13 Apr 2026

Brian

I looked in my state I was very comfortable we were very comfortable me and my boyfriend and everybody who works here is very wonderful they treat us with respect and the hospitality is very wonderful thank you

8/10

Excellent

30 Mar 2026

James D

Clean room and perfect for conference weekend

Self

2/10

Poor

29 Mar 2026

Lisa

Rude. Bed bugs. Cockroaches. Broken windows. Broken door locks. Nasty do not stay at

Friends_and_family Family

6/10

Pleasant

26 Mar 2026

Abram

The mattress was worn out and the bathroom fan would fill the room with the smell of cigarette smoke

10/10

Exceptional

25 Mar 2026

Brian

The property manager and his staff had taken care of me and my boyfriend is so far so good and everything is great can't take care of us extended so a beautiful center

10/10

Exceptional

24 Mar 2026

mirna a

it was clean safe very nice location withdraw from LA to Oregon and we stop in Pleasanton to sleep for a few hours. We didn’t have no problems safe.

Friends_and_family Family

2/10

Poor

16 Mar 2026

Consuelo

the next-door people had a burking dog inside the room. I was unable to sleep. I called the office using my cell phone around 11:30 pm. the phone in the room was not working the bed was in bad condition in General a lot of noise I had to be at 06:00 am at work with no sleep horrible place everything is really old inside under bed dust and not clean.

Friends_and_family Family

10/10

Exceptional

14 Mar 2026

Ariana

It’s amazing that pets stay for free

8/10

Excellent

06 Mar 2026

Benjamin

Looks like they try to keep the place up and overall worth the price.

6/10

Pleasant

03 Mar 2026

Ashley

Air conditioning don’t work

Partner

4/10

Poor

21 Feb 2026

Anne

The sidewalks and walkways around the hotel upstairs and downstairs are grungy/dirty. They really need a good cleaning. Also check out time is 11:00. House cleaning knocked on my door a little after 10:00. Woke me up. Also came back 2 more times! I was so annoyed. Not relaxing at all. I

Self

8/10

Excellent

15 Feb 2026

Vaibhav

Clean room, courteous staff, good for stay a day or two

Business Self

2/10

Poor

13 Feb 2026

Jose E

The rooms were filthy and infested with cockroaches, The mattress on the bed was all lumpy (it hurt my back really bad). and the rooms smelled to cigarettes.

Leisure Family

4/10

Poor

12 Feb 2026

ROD

Staff support was lacking to the extreme!! Dogs allowed to bark unabated!! Revelers allowed to celebrated past a respectfull time. I demand a refund!!

Leisure Self

6/10

Pleasant

11 Feb 2026

JEFFREY

Room condition was OK. Only had a very small piece of soap. No shampoo, etc. No room service for clean towels, etc.

Business

2/10

Poor

08 Feb 2026

Bradley

Room smelled overwhelming of cover up disinfectant. Long stay neighbor had dogs barking all day/night. Office said they couldn’t move us. Multiple issues with room. Tub and sink barely drain, patched tub, exhaust fan falling off, spit wads on walls. Demanded a refund but was told Expedia would only offer 10% off. We’re completely exhausted from a total lack of sleep due to the barking dogs. Don’t feel I got my moneys worth at all.

Leisure Partner

6/10

Pleasant

08 Feb 2026

Zachary

Basic Motel 6 experience.

Leisure Family

10/10

Exceptional

05 Feb 2026

Shirley

Clean and quiet

Friends_and_family Friends

10/10

Exceptional

02 Feb 2026

CHRISTINA

Staff was super nice!! I was accommodated with a downstairs room due to my knee issue..

Leisure Self

10/10

Exceptional

31 Jan 2026

katrina

Clean room quick and convenient check ij

6/10

Pleasant

31 Jan 2026

Ingrid

Microwave in the rooms

Leisure Family_with_children

4/10

Poor

29 Jan 2026

Felicia

Vvvv

6/10

Pleasant

28 Jan 2026

MICHAEL

Room was clean. The fragrance they use to neutralize smell is really strong! Have to air out the place a bit. Bed is very uncomfortsble but i brought a mat to put on top. Barely any water pressure from bathroom sink but maybe they dont want junkies flooding the place.

Business Self

10/10

Exceptional

25 Jan 2026

Patricia

Always a pleasant stay.

Self

8/10

Excellent

20 Jan 2026

Darryl

The housekeepers do an amazing job making sure the rooms are clean, livable and comfortable for the guests.

The location surrounding by geat choices for any who has a palette for tasty food.

Hotal Management has been vey accommodating and helpful.

Business

6/10

Pleasant

14 Jan 2026

MICHAEL

Parking was limited on the side they put me on. Tv remote didnt work. Water pressure in bathroom sink was almost non-existent. Tub drain was super slow, water hot cold was backwards and started making loud rumbling in middle(warm). I brought a sleep pad and my own pillow because i knew last time bed was CEaray uncomfortable(felt the springs). Other than that... and some couple yelling outside my door in the middle of the night it was fine(i wore earplugs but they still woke me).

Business Self

4/10

Poor

10 Jan 2026

Juan

Overall, for the price it’s OK. My only complaint is that there is some kind of bar next to this. Motel 6 and I stayed there on a Saturday and it was extremely loud. There were people outside by the bar in their car are playing loud music until 2 AM other than that the staff is really friendly. The roads are OK no complaints for the price. It’s justified, but I will recommend to stay somewhere else unless you are in a tight budget.

Business

2/10

Poor

01 Jan 2026

Irik

Room smelled like smoke and the heater did not work

Partner

10/10

Exceptional

23 Dec 2025

Edward

Nice job

Business_and_leisure Partner

6/10

Pleasant

21 Dec 2025

Alan

OK at best. I was not asked my preference for room location. I was placed on the 2nd floor, in the back, where all the \"resident guests\" live, four of them outside their doors smoking cigarettes and Mary Jane as I passed by. The room (223) was slightly bigger than the Palm Springs Motel 6 prison cell. Clean. Nice smelling. And then I noticed the adjoining room door. I hate adjoining rooms. Main lock wouldn't lock, but the slide lock did. Fortunately, the guy next door was mostly quiet. Shower was nice and hot! The toilet is definitely a double flusher! It's a Motel 6...what can I say? You get what you pay for.

Self

10/10

Exceptional

19 Dec 2025

Gregory

Room was very clean

2/10

Poor

18 Dec 2025

Maria Victoria

Killed 2 bugs, hair clump & peeling base board in bathroom. Bathroom tub appeared dirty. Stained bed sheet. Kept socks on, did not want walk barefoot, not sure if clean.

Business Partner

4/10

Poor

16 Dec 2025

barry

Place desperately needs to be renovated

6/10

Pleasant

16 Dec 2025

Chris

Was fine

6/10

Pleasant

14 Dec 2025

Juan

Unfortunately, I had a very hard time sleeping due to excessive noise throughout the night. There appears to be a bar or restaurant across the street, and people were extremely loud—playing music from their cars and singing loudly late into the night. The noise level made it almost impossible to get any rest.

Because of this, I would not recommend staying here if you have a family or need a quiet place to sleep. While the staff was great, the noise situation seriously impacted our stay.

Business

10/10

Exceptional

09 Dec 2025

Darryl

It starts with management. The front office has hot coffee in the morning.. always accommodating, professional and providing information that helps the customer make better decisions on their stay at motel 6.

Business

10/10

Exceptional

09 Dec 2025

Darryl

The Office Management is very kind, accommodating and thoughtful.

Friends_and_family Friends

2/10

Poor

04 Dec 2025

Troy

My stay at Motel 6 Pleasanton, CA was, in my opinion, one of the worst hotel experiences I’ve ever had. The problems started immediately when my room key didn’t work, forcing me to leave my luggage in the hallway and walk back to the front desk to get it reprogrammed. When I finally entered the room, I was stunned to see the ceiling visibly bubbling from what looked like serious water damage. The entire building felt neglected, worn down, and far below any standard I expect from a listed hotel.

The night was unbearable. Guests were stomping, yelling, and running around nonstop, making it impossible to sleep. It felt chaotic and completely unmanaged. The room also had no iron or ironing board, so I had to go back to the front desk—in freezing weather—only to be handed an iron and a towel by a staff member with a noticeably rude attitude.

From the condition of the room to the noise to the unprofessional service, this stay failed on every level. Based on my experience, I genuinely don’t believe this property should be listed on Expedia or any reputable booking platform until major improvements are made. I left feeling disappointed, unsafe, and shocked that this was considered acceptable lodging.

Business_and_leisure Self

8/10

Excellent

29 Nov 2025

Davinderpal

Best customer service

2/10

Poor

12 Nov 2025

William

DO NOT STAY HERE!

Cockroachs! Room looked clean when i checked in, but waking up in the midel of the night. There were roaches all over my room. I had ro stop and get roach spray to spray down all my stuff, and wash all my cloathing.

This place needs to be shut down until they take care of the problem.

DO NOT STAY HERE!

2/10

Poor

12 Nov 2025

Christopher

Room sas full or cockroaches had to check out - pls reportt thsi hotel as a health hazard and unsanitary

Friends_and_family Family

10/10

Exceptional

10 Nov 2025

Dan

Friendly and helpful staff

Friends_and_family Family

10/10

Exceptional

01 Nov 2025

Kim

The room was very spotless and clean

Leisure Partner

10/10

Exceptional

26 Oct 2025

kandy

Easy access right off the freeway, parking was great but there is a comedy club right next door so I can imagine people sneaking in their parking lot to park at the Motel 6. The young lady was very friendly. I do not like when you get the CS and their barely talking to you.

Leisure Self

10/10

Exceptional

26 Oct 2025

Deon

It was nice

Partner

6/10

Pleasant

15 Oct 2025

MICHAEL

Clean room but bed was completeley worn out. Slept on springs. Not much sleep.

Business Self

2/10

Poor

14 Oct 2025

Summer

Do not stay here, the rooms stink and the beds are terribly uncomfortable. I tried to get a refund because I ended up leaving after 30 minutes and they would not reimburse me because I was in the room for more than 10 minutes
The manager is unfriendly and so is the office worker.
I don’t know how they have such a high review

Business Self

10/10

Exceptional

13 Oct 2025

Paul I

Nzjsjajjs

8/10

Excellent

29 Sep 2025

Teri

Overall it was good. Friendly staff, easy check in and check out.Ample parking, comfortable beds.

The motel was not easy to find from the street. Didn't see a tall sign. There was only a sign on Motel but tree branch covered part of it.

The room had peeling paint chips in bathroom and cigarette stains on toilet seat and tub.

Since no \"Don't Disturb\" hanging signs were provided, we and other guests were creative and made our own.

Yes, we felt safe and a place to sleep. It was pricey, but was the cheapest on the Internet. You get what you pay for I guess.

Friends_and_family Family

10/10

Exceptional

28 Sep 2025

Cindy

Clean room and nice staff

10/10

Exceptional

27 Sep 2025

Peng

Always a good place to stay to be close to work

Self

6/10

Pleasant

24 Sep 2025

Babu

It was just a very basic service for a high price. No breakfast and other amenities.

Leisure Self

10/10

Exceptional

18 Sep 2025

Peng

Good place for your money

Always a great place to stay. Close to 24 Hour Fitness. The gas station is next door and a lot of restaurants in walking distance.

Self

6/10

Pleasant

07 Sep 2025

Ferrel

The property parking lot was difficult to get into due to a comedy club being right next to it and people from the club were parking and walking around the hotel parking lot.

Business Self

6/10

Pleasant

03 Sep 2025

Patricia

Housekeeping keep knoking the door when I said not yet for the service! My chekeout time is 11 and they keep insisting very annoying

4/10

Poor

03 Sep 2025

Verified traveler

Noise, parking issues.

Self

10/10

Exceptional

30 Aug 2025

Verified traveler

Ok for the stay

Check in was fast and easy. Never had a problem staying here. Place is close to everything I need. Other than that, when I walked into my room, I saw a cockroach crawling on the floor in between the AC and the bed, which I stomp the bejesus out of it!

Business Self

2/10

Poor

28 Aug 2025

Wade

Deceptive advertising. The pool looked great on the website but was under construction when I arrived. I also was given a room next to a room a very large loud barking dog. When I asked the front desk to change my room they said they had no other rooms. I then asked for a refund and they said I would have to cancel through Expedia. Horrible service and I wouldn't recommend anyone stay at this hotel.

4/10

Poor

25 Aug 2025

Jeffrey

The shower/bathtub was very dirty. I didn’t want to step on it. I had to skip taking a shower. There were a couple of cockroaches as well. The little refrigerator in the room was so unbalanced that whenever I opened it, it would tilt.

8/10

Excellent

25 Aug 2025

Aaron

No power first day, no pool

Partner

2/10

Poor

24 Aug 2025

Wade

I did not stay at this property this night. This is a fraudulent transition and I will report this and any transaction from this hotel that night!

10/10

Exceptional

23 Aug 2025

Addy

Great location and cleanliness

Property is well kept, the staff are amazing and very friendly. I have enjoy my stay here every time. Pet friendly.

Business Family

4/10

Poor

19 Aug 2025

Verified traveler

A run down hotel in a good neighborhood.

I have stayed in almost a hundred Motel 6 locations across the country. This location is as bad as the Salt Lake City Motel 6. I did not feel safe on those two hotel properties, and the rooms and furnishings in those locations were shabby and did not feel/look clean.

Self

6/10

Pleasant

19 Aug 2025

Kashina

The location is convenient. They have a lot of places to eat right across the street and there is a convenience store gas station right in the same lot. The issues I have are on two occasions I checked in and told the water would be shut off for 2

Self

6/10

Pleasant

11 Aug 2025

linda

Disappointed that pool was closed mid summer. Fridge was helpful for us but way overdue for defrosting. No coffeemaker in room. Towels kind of thin, cheap. No way to plug bathtub for bath. No toiletries.

Leisure Family_with_children

2/10

Poor

04 Aug 2025

Anthony

Walked in the room and looked like a normal motel 6. 20 minutes later, saw two cockroaches emerge from the fridge. Was running late to a comedy show so spoke to the staff about a refund after our show. They wouldn't provide a refund and we planned to drive back home to Sacramento anyways. I'll be calling corporate today.

Leisure Partner

10/10

Exceptional

03 Aug 2025

Jake

Super comfortable bed and calming vibes

Business Self

10/10

Exceptional

31 Jul 2025

Jose

Ok

Business

2/10

Poor

22 Jul 2025

deirdra

Room 210 smelled like 1000 heartbreaks taken care of by beer and cigarettes.
The bed was more akin to a futon found in the basement of a frat house . Lumpy and old . I doubt it’s been updated .
The decor is dated . Not even close to the photos in Expedia’s listing .
If I had gotten checked in earlier I would have just left .
On the plus side - it was essentially clean , no bugs , just reeked like beer and cigarettes. The decor has not been updated in who knows how long . The furniture has been chewed on by dogs . Over all a very sad room . I’m going to hazard a guess that it’s been recently occupied by someone who rents rooms there for a few Weeks at a time And then moves out and then back in .The staff orOwners were nice .
Pool is a disaster so don’t even think about that as an option .
Probably the nastiest Motel 6 I have ever stayed in .
Overall - if you want to experience despair or you are an alcoholic chain smoker- rent room 210 .

Business Self

2/10

Poor

20 Jul 2025

RICHELLE

I didn’t stay the complete stay only the Thursday evening! The commode was broken and I fell off of it. There was red paint all over the floor and the sheets on the second bed were visibly soiled
I never seen anything this bad and wish I could get a refund

Leisure Family

6/10

Pleasant

10 Jul 2025

Michael

Always very nice people and accommodating.

Leisure Self

4/10

Poor

09 Jul 2025

Peter

Room had cockroaches. Didn't really understand how many were in there until I woke up at 2am and saw them all over the bathroom