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Hyatt House San Ramon

Oakland - CA · United States

2323 San Ramon Valley BlvdView location

9.2/10Excellent1,003 Reviews
Cleanliness9.2/109.2
Service9.4/109.4
Comfort9.2/109.2
Condition9.2/109.2
Neighborhood9.4/109.4
Amenities9.0/109.0
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  • Business hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Hyatt House San Ramon

There are a total of 142 units on the premises. Hyatt House San Ramon offers Wi-Fi internet connection in communal areas. Hyatt House San Ramon offers 24-hour reception for guests' convenience. This property does not offer cots on demand. All units at this disability-friendly hotel are wheelchair-accessible.

Additionally, a car park is available on the premises for guests' extra convenience. Hyatt House San Ramon features a choice of different health and wellness facilities ideal for all guests staying at this property to recharge mentally and physically.

The property's business facilities are suitable for any type of corporate event, seminar, meeting or conference. Some services may be payable.

Read more about this hotelShow less

With a stay at HYATT house San Ramon in San Ramon, you'll be in the business district, within a 15-minute drive of San Francisco Premium Outlets and Memorial Park Dog Run.

This hotel is 19 mi (30.6 km) from Oakland-Alameda County Coliseum and 1.4 mi (2.3 km) from Friendly Health Technologies. Make yourself at home in one of the 142 guestrooms, featuring kitchens with refrigerators and stovetops.

Your bed comes with Egyptian cotton sheets, and all rooms are furnished with sofa beds. Complimentary wired and wireless internet access keeps you connected, and cable programming provides entertainment. Conveniences include safes and desks, as well as phones with free local calls.

Featured amenities include a 24-hour business center, express check-out, and a 24-hour front desk. Planning an event in San Ramon? This hotel has 248 square feet (23 square meters) of space consisting of conference space and a meeting room. Self parking (subject to charges) is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Gym
Entertainment
Smoking areas
Business facilities
Banquet facilities
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until 10:00 PM
Check-out until 12:00 PM

Hotel policies

No rollaway/extra beds available LGBTQIA+ friendly Professional property host/manager Pets allowed Pet max weight (per pet) in kg is 23 Pet max weight (per pet) in lb is 50 Only dogs and cats are allowed Maximum number of pets per room 1 Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • Deposit: USD 50 per accommodation, per stay

    We have included all charges provided to us by the property.

  • You need to know
    • Pool access available from 10:00 AM to 10:00 PM.
    • Up to 2 children 18 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
    • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).
  • Special Instructions
    An adult age 18 or older must assume all liability for the booking. It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools. This property will place a credit card authorization 1 week prior to arrival equal to the first nights stay for any bookings where payment for the stay will be made on site instead of at the time of booking.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property reserves the right to pre-authorize the guest's credit card prior to arrival.
    • Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and window guards
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.
  • Optional fees
    • Self parking fee: USD 10 per night (in/out privileges)
    • Pet fee: USD 100 per accommodation, per stay (maximum USD 200 per stay) plus USD 100 one-time cleaning fee
    • Service animals are exempt from fees

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    English

    Spanish

Nearby attractions

Friendly Health Technologies 2.2 km / 1.3 mi
Crow Canyon Country Club 2.2 km / 1.4 mi
Roundhouse Market & Conference Center 2.9 km / 1.8 mi
Memorial Park Dog Run 3 km / 1.9 mi
City Center Bishop Ranch 3.1 km / 1.9 mi
Bishop Ranch Regional Preserve 4.8 km / 3 mi
Las Trampas Regional Wilderness 5.3 km / 3.3 mi
Bridges Golf Club 6.2 km / 3.8 mi
Jolie Salon & Spa Wellness Center 6.4 km / 4 mi
Museum of the San Ramon Valley 6.5 km / 4.1 mi
Front Street Cottage Inc 6.6 km / 4.1 mi
Del Mar Dog Park 7.1 km / 4.4 mi
Foot Labyrinth 7.7 km / 4.8 mi
Behring Auto Museum 7.7 km / 4.8 mi
Blackhawk Automotive Museum 7.9 km / 4.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 142
  • Number of floors (main building): 4
  • Twin rooms: 142
  • Suites: 142
  • hotel
  • Wheelchair-accessible
  • Car park
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
Show 33 more facilities & services
  • Bellboy serviceExtra charge
  • FireplaceExtra charge
  • Hotel safeExtra charge
  • Lift access
  • Terrace
  • Newspapers
  • Luggage roomExtra charge
  • Clothes dryer
  • BBQ facilities
  • Grill/BBQ
  • Towels and bed linenExtra charge
  • BarExtra charge
  • Restaurant: 1
  • Smoking areaExtra charge
  • Banquet hall
  • Breakfast room
  • Conference room
  • Meeting room: 1
  • Business centre
  • Outdoor freshwater pool: 1
  • TV lounge
  • Game roomExtra charge
  • SaunaExtra charge
  • Hot tubExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Breakfast buffet
  • Picnic
  • Snacks
  • Non-smoking establishmentExtra charge
  • Fitness
  • GolfExtra charge
  • Golf practice facilityExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Hyatt House San Ramon

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO Accessible KING SIZE BEDSTUDIO • Accessible KING SIZE BEDSTU.H6-KG

    Photos are not available for this room type.

    Hyatt House San Ramon

    STUDIO Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO AccessibleSTUDIO • AccessibleSTU.H6

    Photos are not available for this room type.

    Hyatt House San Ramon

    STUDIO Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE ONE BEDROOM AccessibleDOUBLE • ONE BEDROOM AccessibleDBL.B1-H6

    Photos are not available for this room type.

    Hyatt House San Ramon

    DOUBLE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

    Photos are not available for this room type.

    Hyatt House San Ramon

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin Accessible KING SIZE BEDDouble or Twin • Accessible KING SIZE BEDDBT.H6-KG

    Photos are not available for this room type.

    Hyatt House San Ramon

    Double or Twin Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING SIZE BEDSTUDIO • KING SIZE BEDSTU.KG-1

    Photos are not available for this room type.

    Hyatt House San Ramon

    STUDIO KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG-1

    Photos are not available for this room type.

    Hyatt House San Ramon

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED ONE BEDROOMSUITE • KING BED ONE BEDROOMSUI.B1-KG

    Photos are not available for this room type.

    Hyatt House San Ramon

    SUITE KING BED ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING BED ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room RUN OF HOUSERoom • RUN OF HOUSEROO.RO

    Photos are not available for this room type.

    Hyatt House San Ramon

    Room RUN OF HOUSE

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    RUN OF HOUSE

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.RO

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE Accessible KING SIZE BEDSUITE • Accessible KING SIZE BEDSUI.H6-KG

    Photos are not available for this room type.

    Hyatt House San Ramon

    SUITE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST

    Photos are not available for this room type.

    Hyatt House San Ramon

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE AccessibleSUITE • AccessibleSUI.H6

    Photos are not available for this room type.

    Hyatt House San Ramon

    SUITE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOMSUITE • ONE BEDROOMSUI.B1

    Photos are not available for this room type.

    Hyatt House San Ramon

    SUITE ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO KING BED NON SMOKINGSTUDIO • KING BED NON SMOKING • 1 Bedroom • 33 m²STU.KG-NM
    STUDIO KING BED NON SMOKINGPhoto unavailable1 photo

    Hyatt House San Ramon

    STUDIO KING BED NON SMOKING

    Room photos

    1 photo

    Room overview

    Non-smoking room
    Room size
    33 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    STUDIO
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.KG-NM

    Facilities with extra charge

    • Wi-fi

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDSUITE • ONE BEDSUI.1B

    Photos are not available for this room type.

    Hyatt House San Ramon

    SUITE ONE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.1B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG-1

    Photos are not available for this room type.

    Hyatt House San Ramon

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Hyatt House San Ramon

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH DOUBLE BEDSUITE • WITH DOUBLE BEDSUI.DB

    Photos are not available for this room type.

    Hyatt House San Ramon

    SUITE WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE ONE BEDROOM AccessibleSUITE • ONE BEDROOM AccessibleSUI.B1-H6

    Photos are not available for this room type.

    Hyatt House San Ramon

    SUITE ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin ONE BEDROOM AccessibleDouble or Twin • ONE BEDROOM AccessibleDBT.B1-H6

    Photos are not available for this room type.

    Hyatt House San Ramon

    Double or Twin ONE BEDROOM Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    ONE BEDROOM Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.B1-H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Hyatt House San Ramon

9.2
Excellent
1,003 Reviews
Cleanliness
9.2 /10
Service
9.4 /10
Comfort
9.2 /10
Condition
9.2 /10
Neighborhood
9.4 /10
Amenities
9.0 /10
100 reviews shown
2/10
Poor
28 Jul 2026
Nicole
I had just had surgery and the elevator wasn’t working and they put me on the third floor. They had cereal, oatmeal, eggs, hash, brown sausage, and hard little pancakes for breakfast.
10/10
Exceptional
27 Jul 2026
Jeremy
Key card system needs updating. Had to get new key cards twice a day. Breakfast was good not great. Staff was great. Pretty clean facilities just time for some updates.
10/10
Exceptional
27 Jul 2026
Ramica
Great.
8/10
Excellent
21 Jul 2026
Amy
Great staff and breakfast . Front desk staff Helped accommodate me to a room with a tub for my little. My only take way was that the room was WAY too small. The lay out is super weird and is just too snug for the huge bed in there , when the pull out couch came out you couldn’t walk through the room to get to the other bed.
Friends_and_family Family
8/10
Excellent
19 Jul 2026
George
The room was dated, bed was too soft.
Friends_and_family Family
10/10
Exceptional
19 Jul 2026
Kiera
Excellent customer service. Quiet building. Clean. Nice amenities.
Self
10/10
Exceptional
15 Jul 2026
Steve
Surprised on how good the Amenities were on the room. It's was a very good stay
Family
8/10
Excellent
08 Jul 2026
Renita
It would be nice if there are sitting benches around the property it's very pretty around the grounds and sitting outside would be a plus.
Friends_and_family Family
6/10
Pleasant
06 Jul 2026
Judith
Overall good stay. Dishes and silverware were a bit dirty so not sure if hotel rewashes when guest leaves. Breakfast was free and cooked well. You have to pay for parking daily cost is $10. Hotel is a bit dated but in good condition.
Family_with_children
10/10
Exceptional
01 Jul 2026
Valerie
Great room! Super quiet. Comfortable bed!
8/10
Excellent
01 Jul 2026
Natalie
My room looked very nice but when I got back after midnight from a wedding an pulled back the sheets to go to bed , they was hair an fuzz, an I think it must if been dead grass or something, I tried to clean it a bit an was going to sleep on the top comforter , which I found had fuzz all on it also , so I slept with the extra blanket on top of the comforter.
I went to the front desk in the morning a she took the $10 parking fee off my bill , she said sorry but since I booked through Expedia , they couldn’t offer me any compensation. I was very disappointed in my experience.
Self
10/10
Exceptional
30 Jun 2026
Nikki
Very nice and clean property. Our room was spacious and had more amenities than we had time to enjoy. The pool looked lovely, wish we could have tried it out.
Family
10/10
Exceptional
29 Jun 2026
William
This was my first time staying at Hyatt House and I had a great stay. The room was clean and spacious (very nice to have a full size fridge), and I was travelling for business so it was nice to have good desk space. I take good care of my car so parking is always a top concern for me, and there was plenty of convenient space (just be careful not to park too close to the sprinklers). 5/5 would stay again!
Self
2/10
Poor
28 Jun 2026
Justin
Staff was extremely rude. The pool/ hot tub was taken over by a “party” that was smoking weed and drinking heavily - making it where nobody else could enjoy the pool or hot tub, they were very entitled and staff didn’t care. Staff was unhelpful about anything and the eye rolls were unnecessary
Family_with_children
10/10
Exceptional
25 Jun 2026
Gulbahar
Love the location, close to freeway, close location to restaurants and shops. Quiet, clean, breakfast is good.
Family_with_children
8/10
Excellent
24 Jun 2026
Izel
Clean room. Nice pool. Great breakfast. I expected the rooms to be larger but served the purpose. Very nice and helpful staff at the front desk helped us with the TV. Would stay again.
Friends_and_family Family
10/10
Exceptional
20 Jun 2026
Reena
Outstanding location and perfect facilities. No notes.
Self
10/10
Exceptional
16 Jun 2026
Barbara
Nice room with kitchen setup, breakfast was great, front desk check-in and out was awesome! Will for sure stay here again!
Partner
10/10
Exceptional
11 Jun 2026
Kristi
The rooms are spacious, clean and quiet.
Self
10/10
Exceptional
11 Jun 2026
Ruby
Clean rooms and good breakfast
Partner
10/10
Exceptional
11 Jun 2026
Gabe
Great location. Breakfast was what you come to expect from these setups. Our room was clean and big.
Family
10/10
Exceptional
07 Jun 2026
Alison
Clean room, conveniently located. Staff was helpful and welcoming.
Friends
8/10
Excellent
05 Jun 2026
Frances
Clean room, plentiful parking, good but not extraordinary breakfast, okay grounds and lobby. The bathroom was a bit tight, but if we were staying longer and needed a kitchen, we would have appreciated that amenity more. I don’t know why the hotel doesn’t provide lotion. If we had known, we would have packed some.
Partner
10/10
Exceptional
05 Jun 2026
yvonne
Nice location, nice hotel, good breakfast buffet
Family
10/10
Exceptional
31 May 2026
John
Staff and everything nice
Self
10/10
Exceptional
29 May 2026
Tim
The staff is very friendly and helpful. They go beyond to meet your requests and never make you feel like you’re asking too much. It’s always a great experience.
Partner
4/10
Poor
27 May 2026
Linda
I was extremely disappointed with this stay, especially for a Hyatt property and the price paid.

I arrived at 5 PM, even though check-in was at 3 PM, and my room was still not ready. Once I got into the room, there was a terrible odor throughout the unit. I contacted the front desk and was told I could move rooms. Before moving all of my belongings and my children, I specifically asked if the new room was the same one-bedroom layout I had paid for and told yes.

After moving everything pregnant, I discovered it was not the same layout and did not have the separate bedroom. I was told they would refund the price difference “as a courtesy,” which was simply correcting the downgrade.

I then had to move all of my belongings back to the original room so they could try removing the smell with a machine for several hours. The odor never went away. When we returned, the room still smelled bad and appeared poorly cleaned. There were sandwiches left in the refrigerator, drawers left open, the bed looked rushed, and there was a large stain on the mattress.

I was told there were no other rooms available, no nearby property transfer options, and no manager available until the next day . This was supposed to be my birthday trip, and the experience completely ruined it.

The staff member I spoke with was kind and I appreciate the refund, but this experience was far below Hyatt standards. As a Hyatt Vacation Club owner who stays at Hyatt properties often, this was extremely disappointing.
Family_with_children
10/10
Exceptional
26 May 2026
Sandhya
Everything was great. We were very pleased with the location and amenities of the site.
Family
10/10
Exceptional
25 May 2026
Zdenek
Very nice hotel, modern, clean room, polite and helpful staff
Partner
2/10
Poor
23 May 2026
Verified traveler
Not a nice property. Rooms are cleaned every 3 days. They said due to shortage of staff. They should refund my money due to shortage of funds.
8/10
Excellent
20 May 2026
Joni
Property and room were clean, easy parking quiet room. Very nice breakfast with lots of variety.
Family
10/10
Exceptional
10 May 2026
Stacy M
All the staff were friendly and helpful, room and amenities were clean and updated. Breakfast was great. Today was Mother’s Day and one of the staff members working the breakfast gave a rose to the mom guests - such a thought and appreciated gesture! Would definitely stay here again.
Partner
10/10
Exceptional
10 May 2026
Bill
Great
Family
10/10
Exceptional
08 May 2026
Lesly
Stayed here recently and had a really great experience. Everything was amazing from check-in to check-out. The breakfast had all the essentials and was always stocked, which I appreciated. The gym was spacious and clean, and the rooms were very clean and comfortable as well. The staff was also super helpful and welcoming, even later at night when I checked in. Overall, it was a smooth and relaxing stay and I would definitely come back again.
Partner
8/10
Excellent
04 May 2026
William
Good breakfast.
Partner
10/10
Exceptional
03 May 2026
Amber
This location is great. Really close to Costco, and other stores. Easy access to the freeway. Clean and great breakfast
10/10
Exceptional
03 May 2026
Jason
Clean, quiet, comfortable, and convenient place to stay the night. Had I been staying longer, the room had decent kitchen amenities as well. Good location, close to everything. Nice views. Decent breakfast. Would stay again.
Self
8/10
Excellent
02 May 2026
Elizabeth
checkin was easy. room was clean. large group traveling together we utilized the dining room for a get together, which was great. if you use the sofa sleeper, request two extra blankets. they are thin a d have to weight to them. or, ask for a comforter like they have on the bed. room well appointed. Great location for shopping and dining out.
Family
8/10
Excellent
01 May 2026
Sarah
Clean, basic room. Helpful staff. Pretty decent breakfast - overall great stay for the price.
10/10
Exceptional
21 Apr 2026
Heather
They were great!
10/10
Exceptional
20 Apr 2026
John
Great staff
Helpful friendly.very nice property
Self
8/10
Excellent
20 Apr 2026
Stanton
Room was good and clean , bed comfortable. Breakfast barely mediocre. Hot tub hot first night, unbareably cold second night
8/10
Excellent
19 Apr 2026
Jaime
it was out first time there, the staff was great, great breakfast selection, clean rooms and easy access to everything
Friends_and_family Family
10/10
Exceptional
14 Apr 2026
Marcella
Great!!
Self
10/10
Exceptional
11 Apr 2026
Philip
Didn’t make it to breakfast, but the room was clean. We brought our dog and it was really easy to care for him in the unit.
10/10
Exceptional
03 Apr 2026
Aimee
Staff was very friendly and helpful
Self
2/10
Poor
31 Mar 2026
Faizal
I checked in on Saturday, March 28th, 2026, for a three-night stay in three rooms. I immediately checked out because the experience was nothing like the pictures. The rooms had an overwhelming musty and cigarette smell, and there were spiders present. The hotel bathroom tiles were covered in mildew, which was very unpleasant. Overall, it was a terrible stay, and I do not recommend this place.
2/10
Poor
30 Mar 2026
Tanzeel
Really dirty. Rooms smell like cigarettes
10/10
Exceptional
30 Mar 2026
Bridget
A very enjoyable visit from the moment we walked in. The gentleman at the front desk was very pleasant, helpful and accommodating, as was the staff when we checked out. The room was spotless, the amenities very nice and the bed was extremely comfortable. We were delighted to see the excellent breakfast selection, which was well prepared and fresh. I very much recommend this hotel and will definitely return should we be down in the area again.
Friends_and_family Family
8/10
Excellent
29 Mar 2026
Rutillo III
They need to replace their locks with tap magnetic cards instead of having it to insert and swipe
Partner
10/10
Exceptional
29 Mar 2026
Firooz
Check in was quick & easy with a super friendly front desk host. Free breakfast was great. 12 noon checkout is another added bonus! Great hotel, great stay.
Friends_and_family Family
10/10
Exceptional
28 Mar 2026
Craig
Breakfast was always fresh and different choices everyday. Staff was amazing, friendly and professional- always willing to help- and that was all staff(breakfast team, front desk all shifts, and housekeeping)! We were there 5 nights and really enjoyed the stay- close to places to hike and eat!!!
Friends_and_family Family
10/10
Exceptional
28 Mar 2026
Marisol
Staff friendly. Room clean. Breakfast was good. Many restaurants around the hotel.
Pet
10/10
Exceptional
24 Mar 2026
Sophia
Our room was clean, equipped with the usual - iron & board, safe, TV. Our room had a well appointed kitchenette with microwave, mini fridge, dishwasher, sm. coffee maker, pots and pans, plates, saucers, cups and glasses, NICE SOFA BED AREAThe location was excellent, right off of the and near a grocery AND drug store, restaurants/fast food. The staff was excellent - always responding in a timely and respectful manner (front desk, housekeeping AND maintenance!). Breakfast was meh ok, but what do expect - sufficient for a free meal. Pool area was pretty good, my grandchildren enjoyed it immensely. Anyway my husband and I enjoyed our visit at HYATT HOUSE SAN RAMON, CA.
Family_with_children
10/10
Exceptional
24 Mar 2026
Donri
The property was very clean and the staff attended to all of our needs swiftly and professional.
Family_with_children
6/10
Pleasant
22 Mar 2026
George
We booked two rooms and stayed here for 2 nights. We were counting on having our kids sleep on the pull out in each room, but they were completely unsleepable. Springs, no padding, etc. I ended up having to book a third room so that our family members could sleep in an actual bed because the pull outs were so bad. Unfortunately that was on my dime, and the property staff didn’t want to do much about that, other than giving us a complementary late check out.

The standard king beds had mattress toppers that were sunken in as well. Pillows were worn out. If you are looking for a good night’s rest look elsewhere. I rated it slightly higher considering the staff was at least courteous, but the condition of the property was such that I’d never go back.
Friends_and_family Family
10/10
Exceptional
20 Mar 2026
Natasha
Great hotel, great breakfast nice pool
6/10
Pleasant
18 Mar 2026
Michelle
Gym was nice we used it. Front desk snd housekeeping are friendly and helpful. The condition of our room 406 at no fault to housekeeping was that the tile in the shower was gone and very uncomfortable, a mat was provided but i am not a fan of these. The light in the makeup mirror was barely working. One elevator in the whole place ONE! that is crazy and one ice machine on the first floor. So we will not be staying here again. Not because of staff. Just not happy with the room and access to the room and ice.
Partner
10/10
Exceptional
28 Feb 2026
Jerome
Courteous staff, very clean, great breakfast, comfortable bed.
10/10
Exceptional
20 Feb 2026
Crystal
Man, this room had got to be one of the nicest room I have gotten in a long time!
10/10
Exceptional
04 Feb 2026
Hugo
Everything was perfect!
8/10
Excellent
30 Jan 2026
Narayanan
Calm and clean atmosphere
Leisure Family
10/10
Exceptional
16 Jan 2026
Pawan
Clean room very nice location nice view
10/10
Exceptional
13 Jan 2026
Christine
The staff are helpful, professional and personal
Business_and_leisure Self
10/10
Exceptional
11 Jan 2026
Coleen
Clean rooms, good food choices, and friendly staff.
10/10
Exceptional
07 Jan 2026
Jake
Extremely friendly staff. Spacious suite for our family. Convenient breakfast.
Leisure Family
4/10
Poor
06 Jan 2026
Parivash
The central heating in our room was horrible! It was making a lot of noise and was going from heat to cold all during the night! So, we did not get any sleep. It was the New Year’s Eve, and we were planning to leave early in the morning asap.
Leisure Family
10/10
Exceptional
05 Jan 2026
Doreen
The place was good
10/10
Exceptional
04 Jan 2026
Elizabeth
nice and clean
Friends_and_family Family
8/10
Excellent
27 Dec 2025
KELEA
The sign on the hot tub jets says 20 second delay. It should say press once for twenty seconds then wait, and wait, and wait and the jets might actually turn on. The remote for the handicap chair only worked up and down not side to side then not at all. Perhaps a weak battery? But a little tough to call for help when there's an immediate need. Staff was great. Room was awesome. Blackout shade instructions should be more visible upon entering the room. But I suspect this is the trend so we'll catch on too. Enjoyed our stay.
Leisure Family
10/10
Exceptional
26 Dec 2025
Graham
Yes
Leisure Family
10/10
Exceptional
21 Dec 2025
Jennifer
Love this place! And we are return customers!
Leisure Family
10/10
Exceptional
14 Dec 2025
Eleonor
Room it’s good clean.staff are friendly , hopefully the breakfast had fresher fruits,
Leisure Partner
10/10
Exceptional
08 Dec 2025
Kayte
My daughter didn’t like the breakfast but overall this hotel is great. Pool/hot tub was nice and clean and the room was great
Business_and_leisure Family
10/10
Exceptional
06 Dec 2025
William
Great Place!! The Staff were so attentive and pleasant!
10/10
Exceptional
05 Dec 2025
Charlene
Everything was very nice as expected from a Hyatt Hotel. Staff very helpful and professional.
Leisure Partner
10/10
Exceptional
02 Dec 2025
Sharon
Loved having gym. Very comfortable bed. Very clean hotel. Will return
Business
10/10
Exceptional
01 Dec 2025
Marti
The staff was very courteous!
Leisure Family_with_children
10/10
Exceptional
28 Nov 2025
Nancy
Cozy
8/10
Excellent
25 Nov 2025
May-Ling
friendly staff, good breakfast
10/10
Exceptional
25 Nov 2025
Laurie
Great staff!
Partner
10/10
Exceptional
23 Nov 2025
DK
Yes, Room was perfect, Staff was helpful and nice. Facility was quiet and just wonderful
Business Self
10/10
Exceptional
20 Nov 2025
Katherine
The room was clean, quiet and nice. I like that there is a kitchenette. I can keep food and drinks in the room.

The key card was a problem a couple of times but was quickly resolved.
Business Self
10/10
Exceptional
18 Nov 2025
James
Nice folks. Made my shy daughter and I feel welcome and taken care of. Should have stayed a bit longer.
Business_and_leisure Family_with_children
10/10
Exceptional
07 Nov 2025
Tarah
Nothing that I can think of. Everything was great
Partner
8/10
Excellent
06 Nov 2025
MARK
When I checked in to my room on a Sunday evening somebody was dancing (thumping) in the room above me. I asked the front desk for a different room and they searched for an equivalent room with a vacant room above me. The rest of the stay was quiet and comfortable. I was very pleased with the front desk service that evening!
Self
10/10
Exceptional
01 Nov 2025
Michele
Hotel was very clean and quiet. They serve a filling and tastey breakfast
Leisure
6/10
Pleasant
28 Oct 2025
Michele
Our room smelled like some terrible spray that you would use to cover up pet urine. It was overpowering. If you’re got to allow pets, please keep those rooms for pet owners only. We will not be back to a Hyatt again.
Leisure
8/10
Excellent
27 Oct 2025
Georgia
Clean pool area, clean room, kids enjoyed the trunk or treat activity. Breakfast was fairly well stocked and clean in light of how many kids were there. Staff should be commended for managing the crowd.
Friends_and_family Family
10/10
Exceptional
22 Oct 2025
AW
Very good and very nice!
Business Partner
10/10
Exceptional
21 Oct 2025
Annel
Super clean and friendly staff.
Leisure Family
10/10
Exceptional
19 Oct 2025
James
All the staff I encountered were very friendly and accommodating.
Leisure
8/10
Excellent
15 Oct 2025
Craig
The property was clean and located in a convenient place
Leisure Partner
10/10
Exceptional
14 Oct 2025
Sharon

Excellent room

Very clean and comfortable room
Business
10/10
Exceptional
12 Oct 2025
Deborah
Convenient to freeway......
Excellent Service
Wonderful Location
8/10
Excellent
11 Oct 2025
Abhijit
It was strenge to see hotel does not provide basic facilities like mosiriser in room
Leisure Family
10/10
Exceptional
09 Oct 2025
TERESA
Didn't use the other available amenities, but the staff was beyond wonderful and courteous.
Business Friends
10/10
Exceptional
06 Oct 2025
Kay
Clean room, easy parking, friendly staff. Bed was comfortable and the breakfast option was excellent! Check out that San Ramon City center! Such a nice town. We would stay here again definitely!
Leisure Partner
4/10
Poor
28 Sep 2025
Laurence
Property was fine but the hotel failed at job one - honor the reservation. I booked and paid for a 1 bedroom nearly 4 months ago. Arrived just after check-in time to be told -- we oversold one bedrooms -- sorry! (At this point most hotels would try to 'make it right' -- I booked a one bedroom as my wife is undergoing chemo treatments and has erratic sleep patterns.) Nope! No room change. No sorry. Not even a price adjustment to the downgraded room! Better yet the clerk made it clear they 'prioritize Hyatt World members,' not (sniff) 'third party bookings' (Expedia. I did not buy it used from a guy in a trenchcoat.)
Leisure Partner
10/10
Exceptional
23 Sep 2025
Kathryn and Roger
Friendly staff. Enjoyed breakfast each morning

Location & surroundings

Hyatt House San Ramon
2323 San Ramon Valley Blvd, San Ramon, United States

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Hyatt House San Ramon

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