Name: Hampton Inn & Suites San Clemente
Address: 2481 S. El Camino Real, San Clemente, 92672, US

10/10

Exceptional

22 Jul 2026

Jason

Spa was dirty this trip but besides that I love this place a lot. They keep breakfast out until 10AM. This is my third time staying here. I will be back.

Self

10/10

Exceptional

12 Jul 2026

Theresa

Breakfast was so so
Coffee was not hot enough every morning

Family

10/10

Exceptional

12 Jul 2026

Heather

great breakfast and staff helpful

2/10

Poor

12 Jul 2026

Richard

Cons: My room a/c didn’t work and our room was 83 degrees with a fan(they provided). They couldn’t fix it and had no rooms to move us.
Windows didn’t open.

$400+ for the night + $22 parking fee
Management offered to cover my $22 parking for the inconvenience.
For the high cost, we should at least have a working a/c.

Pros: hot breakfast was included

Family_with_children

10/10

Exceptional

08 Jul 2026

OSVALDO

The staff make the difference

Family_with_children

10/10

Exceptional

05 Jul 2026

Brian

The golf course side of. The hotel is great the sea side is a little noisy

8/10

Excellent

01 Jul 2026

Sandra

Staff was very accommodating and friendly. Rooms were clean and spacious. The free trolly is a couple of minutes away.Will definitely stay here when we’re in San clemente again.

Friends_and_family Family

6/10

Pleasant

28 Jun 2026

Tammy

Sunday breakfast they were out of almost everything. Would not recommend if you plan on having breakfast there.

Partner

10/10

Exceptional

22 Jun 2026

veronica

Everyone was super helpful and overall great exo for my kids. Also an amazi g place to stay and go to San Onofre State Beach only 2 miles away - a surfers dream of quick and easy access.

Family_with_children

10/10

Exceptional

21 Jun 2026

Mariam

Good staff good location very clean

Friends_and_family Family

10/10

Exceptional

15 Jun 2026

Jose

.

Family_with_children

8/10

Excellent

02 Jun 2026

Melissa

wasn’t far from the main street with all the restaurants but they never cleaned our room

Family

8/10

Excellent

29 May 2026

raymund

The telephones weren’t working.

Self

2/10

Poor

28 May 2026

Hugo

Don't stay here, it's a trap! We made the mistake of staying here over the weekend with the family. The pictures are very deceiving and make the place look nicer than what it is. When I booked the room it said it has ocean view, not even close...it was facing the back parking lot!
The beds we not comfortable, and the hotel is not close to the beach, you need to drive to get there.
Long story short we stayed the night, the morning breakfast was not good, and the staff is not friendly.
Looks like no one likes working there. To my surprise I noticed an extra $150 charge on my card! I called to find out why and I got the run around for like a good hour being transferred from 1 person to another. I finally got someone from the hotel that told me that we caused damage to some towels and she said something about the couch. I asked for pictures because I honestly have no clue what she is talking about, and also asked to speak to a manager.
I haven't received the photos, and I still haven't spoken to a manager.
I will be disputing this unfair charge, we are an honest hardworking family, made the mistake of staying there for 1 night, and now they want to charge me an extra $150 for something that we didn't do which is unfair and illegal.
I don't recommend this place to anyone. There are much better places if you keep driving down the road.

Friends_and_family Family

6/10

Pleasant

28 May 2026

Esmeralda

The staff were nice and everything was very clean. I just didn't like that I paid for my room through Expedia and then I get there to find out I have to pay more for a hotel fee, a parking fee and a pet fee. I had to park outside since there was no more space in the parking structure but I still had to pay the parking fee. The breakfast did not taste good, the egg omelettes and potatoes did not taste good. So I grabbed a bagel and tea and that was good. The elevators don't say the correct floor number.

Family_with_children

4/10

Poor

26 May 2026

Wende

We paid extra because of the holiday weekend. Got to our room and there was a couple obnoxious fans blowing because apparently the ac was out but they failed to tell us that. Room got up to 80 degrees. Maintenance was supposed to come and never did. Housekeeping the next day came to the door to clean as we were leaving and said they would come right back but never did. So our room was dirty and no towels all weekend. Room appeared to not have been cleaned well before we got there as we kept finding trash everywhere. So needless to say, we won’t be going back.

Family_with_children

4/10

Poor

25 May 2026

Kimberly

Front desk staff was horrendous (Maritza) my son was afraid to go downstairs because of the way she treated people. I heard this from 4 other guests as well during my stay.

Also, the elevator lights on top of the door don’t match the floors. I helped a few people understand how it worked. No front desk staff explained it during check in.

Friends_and_family Family

10/10

Exceptional

24 May 2026

Ramona

Super clean, great customer service and pet friendly.

Family

10/10

Exceptional

22 May 2026

Parisa

Everything was perfect, the location is amazing

Family_with_children

10/10

Exceptional

21 May 2026

Kathleen

Staff was great !!!!
Also the room was clean and comfortable.

Family

10/10

Exceptional

18 May 2026

Samuel

Loved the layout of the room. It was perfect for my small family.

Family_with_children

4/10

Poor

18 May 2026

Duffy

We had reserved a room with two queen beds. We went to our room to find a swamp cooler next to the TV and a large fan near the entry. The AC in the room was not functional. The swamp cooler was loud and largely ineffective. We went to the front desk to get another room. The desk clerk told us that no other two queen rooms were available (nor kings). The best she could do was two doubles. As I’m 6’4” a double is about a foot short, so I asked for a refund. The clerk told us that was impossible, since we booked through Expedia. Excellent…

So we took the two double room. It was OK, except there was no hot water in the basin - when you moved the handle to the hot side, it just shut off. The faucet was also too small for the basin and the spout only overhung the edge of the sink by about an inch.

I will not be returning.

Partner

2/10

Poor

17 May 2026

James

The staff is absolutely incapable of understanding hospitality. They over sell their parking spaces and when you cannot find one they tell you there is nothing that they can do about it. Daytime staff is much more competent than the nighttime.

Partner

10/10

Exceptional

14 May 2026

Natalia

Excellent property next to the freeway.

Family_with_children

4/10

Poor

14 May 2026

Kaitlyn

We stayed for the weekend for a wedding and the first night our airconditioning did not work (it was 80F in the room), we mentioned it to the front desk and they said that their maintenance people were out for the rest of the day and would be up first thing in the morning. At first, I figured we had a fan in there and we’d be fine but the longer we stayed in there the more humid and hot it got (and also realized the tv in our room didn’t work either) So we went down and asked again if there was a different room or something they could do and they said we could wait until 11pm (when their next party would be checking in) to see if their last room was still open or wait until morning to switch to a different room. We ended up not getting a new room until around noon the next day. The front desk people both at night and the next day told us we would get some type of refund and get our parking covered but I have yet to see any type of discount and still paid for parking…

Partner

8/10

Excellent

14 May 2026

Rob

Nice hot tub and pool.

Self

4/10

Poor

13 May 2026

Gina

The worst thing about the property is if you are going to be late if you are traveling from far and do not get there before check-in sometime that night, they will cancel the rest of your reservation and charge you for the one night. You will show up and not have a room. I know because that’s exactly what happened to me. Nothing against the staff, hotel manager and front desk or extremely apologetic and helpful but it’s definitely a policy. They should change if room is prepaid. Room was paid, but they did just charge the one night deemed it a no-show and refunded the next day.

Partner

10/10

Exceptional

13 May 2026

Melissa

Clean room, decent breakfast. Tv was not working in the bedroom, so I was disappointed with that because I like to watch the news before I go to sleep. The

10/10

Exceptional

12 May 2026

William

Excellent property, especially for the price.

10/10

Exceptional

11 May 2026

Gabriel

The staff is what made my stay more pleasant. Everyone I encountered was happy, friendly and helpful. There was even an incident in the breakfast room where 2 guests were being quite distruptive and rude to the food clerks for things not being fast enough and the clerks were still very dignified and quick to assist them. They did a great job in managing the demanding guests while still staying pleasant and present. I appreciate all their efforts to keep the hotel running smoothly, it was a nice display of teamwork!

10/10

Exceptional

11 May 2026

Karlee Fay

Great property and staff!

Partner

4/10

Poor

09 May 2026

Tatum

The ac was not working, there was no laundry facilities. Front desk wasn’t pleasant to work with.

Friends_and_family Family

6/10

Pleasant

08 May 2026

Imanda

Rooms facing the ocean are directly next to the freeway, so very noisy in room.

Self

6/10

Pleasant

06 May 2026

Faith

Hotel was under construction- but that was not disclosed at the time of the booking- so there was only 1 elevator that was being used by construction crew, staff, and guest- wait time was very long. No breakfast, No pool, didnt know that until check in.
Did not get a refund or a break in cost of room without the amenities.

Partner

2/10

Poor

04 May 2026

jeff

Had to wait 1/2 hour for check in. Didn’t give me the ocean view room , Floor and deck were dirty. Recommend you book though there site because the won’t upgrade or fix anything up for you if booked through Expedia. Unhappy customer Don’t recommend

Friends

10/10

Exceptional

03 May 2026

Marcus

Pretty nice hotel for the price. Staff was friendly and everything was very easy.

Partner

10/10

Exceptional

03 May 2026

Huber

clean room

10/10

Exceptional

30 Apr 2026

Huber

great location

Self

2/10

Poor

23 Apr 2026

Tammy

My family and I stayed at the hotel from a Friday through Tuesday this past weekend and our expectations were not met by any means. The parking spaces are very tight and not easy to maneuver around in a big SUV full of family members. There are also not many parking spots available. The elevator was misnumbered and actually had blue painters tape written on the inside of the elevator with the numbers on them. It didn’t matter if you press the up or the down button, it went both directions whether you wanted it to or not, so you never knew what floor you were going to get off on. The telephone in the room was broken as well as the coffee maker. Only one of the two televisions worked. The patio door was hard to maneuver and was off track so it was difficult to close and lock. The pillows were so uncomfortable we actually went to Walmart to purchase pillows just for the weekend. The breakfast was mediocre at best and just full of carbohydrates. We only ate there one morning and went out to eat the rest of the mornings. While the staff was kind and considerate, they were unable to assist in all of our families needs. On Monday, we were completely out of hot water for the day. That was extremely unfortunate as that was my daughter’s wedding day. Yes, she got married on a Monday because it was much cheaper at the golf course to get married on a weekday versus the weekend. In my daughter‘s room, she actually didn’t even have a working outlet. All in all it was just a joke of a stay.

Friends_and_family Family

4/10

Poor

22 Apr 2026

Anthony

The overall rooms were spacious and modern. There was blood stains left on my pillowcase and there was no hot water for showers. The staff was nice which made it better.

Family

4/10

Poor

27 Mar 2026

Erica

The property was undergoing major construction. No amenities were available. No breakfast, pool, or gym. Everything was roped off and plastic everywhere. No lobby. Tried to make the best of it for our family spring break.

Friends_and_family Family

6/10

Pleasant

23 Mar 2026

Andrew

The hotel is under construction. I woke up to guys working outside my window. The air conditioning didn't work, so it was hard to sleep in the first place. It smelled of dust and I could see dirt and dust inside the return air duct as it did not have a filter. There was a second return which was odd but it was a two room suite and that filter was filthy. Once construction is done and if they clean the duct this place will be fine but I was annoyed that there was no mention of the construction.

Partner

2/10

Poor

22 Mar 2026

Anthony

Wrong room type
Could not lock room door deadbolt
Could not lock patio door to room
No shower gel, shampoo or conditioner
No coffee cups
Elevator floor numbers mis labelled
Room phone extension number was incorrect
There was no one to deliver the missing items so I had to pick up myself
Desk clerk blamed Expedia for these problems that were clearly the hotel’s responsibility

Check out clerk Kaylee was apologetic and tried to be helpful but too late

Partner

4/10

Poor

21 Mar 2026

FABIOLA

Hotel was under total renovation, windows covered with plastic, no lobby ..total construction situation.

2/10

Poor

21 Mar 2026

Justin

The phone in the room did not work. was not able to call front desk. AC was broken.

2/10

Poor

15 Mar 2026

Debi

I wish we knew they would under major construction, we would not of stayed there.
there was tape and plastic on the grounds and dust everywhere, even in the room. they had updated the room, but that didn't matter, they should not be open.
We shared the elevator with the workers, the noise level of drilling and hammering was very loud. we checked out as soon as we could. There was no parking, The breakfast was sad, and the attendant was on her phone. She did not communicate unless we asked her was the brown bag breakfast? it consisted of a bagel or muffin, small apple, small orange and small yogurt.. The coffee was good..

4/10

Poor

12 Mar 2026

Sandra

Lousy. Bag breakfast. Banana over ripe, apple and orange very small. Bagel, no place to toast it. Muffin was squashed.

Partner

10/10

Exceptional

09 Mar 2026

CELESTE

We had an ocean view room, the weather was very nice, we were able to go to the pier and walk at the beach.
The staff was very friendly. The room was very clean and a good size for more than 4 people, and it was only my husband and myself.

Partner

4/10

Poor

08 Mar 2026

Daniel

The Hotel was under construction and when booking it said nothing about it. So no pool access, the \"free\" continental breakfast was a brown bag with a bagel...pretty horrible.

Partner

4/10

Poor

06 Mar 2026

Maureen

Due to the construction, we had no air conditioning, and our room was 80 degrees overnight and no functioning window to open. Also, pool, exercise room and breakfast area were all closed. They did move us the second night, but in my opinion the rates should have been discounted for the inconveniences.

Family

8/10

Excellent

02 Mar 2026

Israel

Our stay at this hotel I can put in one word DEVINE! Not only was the view spectacular (ocean view or golf course view) but the rooms were recently renovated so they were modern and very clean. Our room had an extra living room space we didn’t expect and with two munchkins me and my husband were able to have our own space as well. Although some of the Usual amenities were not available due to the renovations, the staff were very accommodating and we did have our complementary breakfast and waters. We all slept so good and Are definitely going to be booking again in the future. Would definitely recommend this hotel. During and after renovations.

Friends_and_family Family

4/10

Poor

23 Feb 2026

Rosalina

No había agua de 10 AM a 3 pm y teníamos una boda ….. mucho estrés!!!

10/10

Exceptional

20 Feb 2026

Salvatore

Remodeled rooms. Quiet, safe and convenient to the local area.

Friends_and_family Friends

4/10

Poor

19 Feb 2026

Katherine

Room definitely needed some TLC. Very old and outdated, A/C almost non-existant. Hotel staff was extremely nice.

Family

10/10

Exceptional

09 Feb 2026

Omur

Nice

2/10

Poor

05 Feb 2026

Phillip

No pool or gym due to construction. Room was just remodeled and not up to standard.

Friends_and_family Friends

4/10

Poor

31 Jan 2026

Michael

Big part of the reason we puck the property was for the hot tub was out of service. Wasn't on the site. In the room. The whole side of the headboard of the walll didnt work. Understand they were going through a reservation, but still could have done way better.

Business Family

6/10

Pleasant

15 Jan 2026

Elizabeth

Yes

2/10

Poor

11 Jan 2026

Jennifer

The hotel is under construction and no one informed us before hand. When we arrived it took an hour to get our room. When we arrived there was a paper informing us that for 2 days of our stay there will be no water from 10am-3pm. Considering we were there for a wedding and we couldn’t get ready. We waited over an hour for someone to also check us in. The gentlemen there said he didn’t know how. We had to wait for the night manager. Once he arrived they still struggled and had to “unlock” the room. We went to bed as we were tired. When we got up tried to use the toilet and it wouldn’t flush. We had to use the restroom in the hall way. I understand they are under construction but you need to inform people before or shut down. How can you expect full price when we have so many restrictions.

Leisure Partner

2/10

Poor

10 Jan 2026

Phillip R

The hotel was under construction. An hour after checking in, checked out and went to Hilton Garden Inn

Partner

6/10

Pleasant

28 Dec 2025

Hal

Decent room, mediocre breakfast, difficult parking

Leisure Family

2/10

Poor

23 Dec 2025

paul c hockersmith

Having yo move 3 times do to the remodel that was not on your website. So checking in nothing was said. The noises from construction was terrible, All i here from the staff is sorry about the inconvenience. I was there for 3 weeks and not one competition was brought up. I travel for a living and will not ever stay with your hotel again.

Business

6/10

Pleasant

12 Dec 2025

DEBRA

We did not stay for breakfast so I can't tell you it was good or not the only problem and the big problem was parking there was nowhere to park my car that we paid for

Friends_and_family Family

6/10

Pleasant

08 Dec 2025

Tony

Room was very dated. Smelled musty...old, felt unclean.

Business

8/10

Excellent

07 Dec 2025

Gay

Very nice room. Good location. Nice Breakfast . We were NOT happy about being charged $22 per night for hotel property parking!!! That was not made clear at the time of making the reservation and had we known it we would not have stayed elsewhere!

Leisure Partner

10/10

Exceptional

05 Dec 2025

Hayden

The hot tub was special!

Friends_and_family Friends

10/10

Exceptional

01 Dec 2025

Vicki

Staff great room clean great hotel

Friends_and_family Family

4/10

Poor

01 Dec 2025

Marcelino

It should have been a nonsmoking room but I don’t know why the sliding door was left open and the people outside were smoking so it smelled gross. It aggravated my daughters asthma and we have been home sick since then.

Business

8/10

Excellent

30 Nov 2025

Mariana

The room was clean and spacious. The staff was friendly. Their buffet breakfast had a lot to chose from and it was delicious. Also not a far drive from the beach. Request to have a room on the back side a way from the road if noise bothers you, but either way it’s not too bad. I would stay here again.

Leisure Family

8/10

Excellent

28 Nov 2025

Cameron

Thank you!

Leisure Partner

10/10

Exceptional

24 Nov 2025

agustin

Yes

8/10

Excellent

23 Nov 2025

Evelyn

The breakfast was okay. The first room we got had a damaged t.v. The second room was very close to the elevator. We could hear it closing throughout the night. Our room faced the freeway so it was quite loud. The room facing the other side of the freeway was much quieter.

Leisure

8/10

Excellent

22 Nov 2025

Viviana

The staff was friendly, the room was clean. Breakfast was good enough and the view to the golf court was very pretty from the balcony

6/10

Pleasant

20 Nov 2025

Priscila

My room smelled and the shower was dirty. The property is old

Leisure Family_with_children

6/10

Pleasant

17 Nov 2025

Timofey

The hotel is a bit old and requires a bit of renovation. The room itself was in a good condition, clean and what was surprising - it had 2 small rooms with 2 TVs in it, kids loved it!

At the same time, I was charged $22 for a parking place which I didn't expect as the advertising said the parking is included.

Leisure Family_with_children

10/10

Exceptional

17 Nov 2025

Steve

The breakfast was excellent and the view was nice of the golf course

8/10

Excellent

13 Nov 2025

Michele

Room was clean. Hotel was quiet.

Leisure Family

6/10

Pleasant

07 Nov 2025

Roger

Rooms were very noisy on one side, had to change rooms since the AC didn’t work, and for a Hilton affiliate it did not meet our standards.. old and dated

Partner

2/10

Poor

02 Nov 2025

Joi

I cancelled with a virtual agent & still was charged.

10/10

Exceptional

31 Oct 2025

Trinity

Staff ( Jeremy) was awesome and very helpful!!

Friends_and_family Friends

10/10

Exceptional

29 Oct 2025

Matthew

Nice and clean. Good breakfast!

6/10

Pleasant

27 Oct 2025

PATRICK

Just ok

10/10

Exceptional

27 Oct 2025

Erik

Good

8/10

Excellent

22 Oct 2025

Kimberly

Really enjoyed our stay here for the wedding that was at the neighboring venue. The breakfast was amazing, the rooms were big and clean. The only downside was our floor smelled like cigarette smoke so aggressively that me and my daughter had runny noses and were sneezing thee entire time we were in our room, but it would clear up when we left the hotel. Everyone who came to our floor commented on it and it’s a non-smoking floor so we have no idea where it was coming from. But overall, we really enjoyed our stay!

8/10

Excellent

22 Oct 2025

Carol

This stay would've been perfect if the smoke alarm had not gone off both nights shortly after we fell asleep. It was the third time it went off, so there must've been some kind of a malfunction, but I would've hoped they would've been able to fix it the first day.

Business

8/10

Excellent

21 Oct 2025

kevin

Fire alarm went off both nights I stayed there at 11:30 pm

Leisure Self

10/10

Exceptional

20 Oct 2025

Jennifer

My husband LOVED the breakfast every morning. He loved the variety and raved how good it all tasted. The staff was great, very friendly and helpful. We will recommend this hotel and would stay here again ourselves.

Partner

10/10

Exceptional

18 Oct 2025

Andriy

We stayed at Hampton Inn & Suites San Clemente for one night.
The room was described as having an ocean view — technically you can see the ocean, but most of the view is toward the freeway.
The windows were quite dirty, which took away from what could have been a really nice experience.
Overall, the hotel is comfortable and the staff was friendly, but it would be great if they improved the window cleaning and provided a more realistic description of the view.

Leisure Partner

8/10

Excellent

07 Oct 2025

anthony

Great place and great price!! The only bad was all the riff raff hanging out in the back parking lot 👎 other than that we’ll probably stay again!!

Business

10/10

Exceptional

07 Oct 2025

Angie

I was having a Grandma/granddaughter night stay by the beach. Everyone was extremely nice and welcoming. My granddaughter loved how spacious our room was and had fun watching her own TV.

Friends_and_family Family

10/10

Exceptional

06 Oct 2025

Eddie

Staff was great

Leisure Partner

2/10

Poor

01 Oct 2025

Diego

I called the front desk on and off because I was going to be arriving past midnight and no answer. I was traveling and had to cancel an appointment just to make it in time before midnight hours away from this hotel.

When I showed up, I called the front desk and heard the phone ring. Obviously the staff don’t bother to answer the phone, and the person at night said he has no idea why no one bothered to answer.

Rooms smell musky, parapets looks and smell old and dirty, and you can find stains in every inch of the room. This is by far the worst Hampton Inn I’ve ever stayed in. First and last time I stay at this hotel.

Business_and_leisure Self

10/10

Exceptional

30 Sep 2025

CLAY

Very clean room

Business Family

2/10

Poor

24 Sep 2025

Cameron

Horrible experience. Scammed all around.

Upon arriving, we noticed the carpet was wet throughout the room.. soon we realized it was coming from the room above - rapidly dripping from the ceiling and soaking the carpet. We immediately notified the front desk and they, after some time, reluctantly offered a refund, stating that no other rooms were available. We accepted that offer but wanted to be clear we’d be refunded. The woman at the front desk assured me it’d be taken care of, but was extra challenging because the manger was not available and because of the fact that we had booked through Hotels.com. Long story short, Hotels.com and this hotel are pointing the finger at each other and I STILL HAVE YET TO BE REIMBURSED!!! Almost a month later. I will never book through Hotels.com again, nor stay at this trash hotel.

Friends_and_family Family

10/10

Exceptional

19 Sep 2025

Sandra

The staff is very good. I especially enjoyed talking to the housekeeping staff.

Self

2/10

Poor

02 Sep 2025

Ryan

We booked a king suite for one night for $320. At check-in they told us that the air conditioning in the room is broken. It was in the mid-80’s during the day. There was no other room available. When we got to the room they had set up two fans and instead of a king suite, we were put in a handicap accessible room with two double beds. While I was showering I found out the shampoo and conditioner dispensers were empty. My wife noticed the outlet by the bed didn’t work. Our room stayed at a consistent 80 degrees through the whole night. We ended up opening the balcony door for more airflow, which cooled the room down to 79 degrees by the next morning. However, our room faced the highway so we had the sound of traffic all night. The hotel comped our $22/night parking fee and told us Expedia could get us a 40% refund. Expedia gave us a 15% credit (only redeemable through Expedia, no cash value) and said the hotel refused to do any other refund since we booked a non-refundable room. All-around bad experience and not the level of service I expect from a Hilton-owned brand.

Leisure Partner

6/10

Pleasant

01 Sep 2025

Leticia

Very limited staff, friendly but limited, not what i expected for what I paid, the pool was dirty and there was a couple with a speaker and the music they had going was annoying, they had alot of drinks and were trashing around the pool.

Leisure Family

8/10

Excellent

31 Aug 2025

Margaret

Great location and staff.

2/10

Poor

26 Aug 2025

Elena

No AC

6/10

Pleasant

14 Aug 2025

Michael

A wedding ring was left in the room...don't get me started. The staff did a wonderful job finding and sending it to us. Beyond that though, it was difficult. A bit of a surprise was a $22/night charge to park. Mind you, no security provided, regular parking lot, stalls too tight to get in half the time. Then there was non-functioning TV, the empty shampoo containers, empty Kleenex container, lobby bathroom taped off, and 35 minutes to check-in as the place was understaffed. Glad to get the ring back. Won't be returning.

Business_and_leisure Pet