Best Western Royal Palace Inn & Suites

United States , Los Angeles - CA
Los Angeles, 2528 S Sepulveda Boulevard
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100 reviews shown

10/10

Exceptional

08 Mar 2026

Gabriela

Unit/room was very spacious, clean and comfortable, within walking distance to a variety of restaurants.

Partner

6/10

Pleasant

06 Mar 2026

Steven

Not much, it was OK.

Friends_and_family Family

8/10

Excellent

28 Feb 2026

Elina

The room was clean and the bed comfortable, and checking in and out was smooth. If you're a light sleeper, be aware that you can hear noises from both the other rooms/hallway and from the street outside. The hotel is not in the nicest area, but it's very convenient for getting to LAX.

10/10

Exceptional

24 Feb 2026

Yicheng

Nice place with standard breakfast. Very close to the metro E line station to get to most places in LA if you don’t have a car. It’s in a safe neighborhood even at night.

Self

6/10

Pleasant

22 Feb 2026

THOMAS

Room was large and good but on the second floor in the next buidling and no elevator. Parking was confusing and very, very tight. Staff was helpful.

Friends_and_family Friends

8/10

Excellent

17 Feb 2026

Andrea

Clean room, staff was very nice and friendly!

6/10

Pleasant

16 Feb 2026

Jose Mari

Room was small. Bathroom was tiny. I booked the premium suite. Good thing the break fast good.

Leisure Family

6/10

Pleasant

11 Feb 2026

John

Yes staff very cordial The breakfast disappointing omelets were cold. Not much of a selection omelet and sausage cold cereals among some other things. But surprised it wasn’t good as we have stayed at Best Western before at other locations. Also appeared that homeless individuals were let in to eat amongst other quests. The odor was not appetizing we were there at 7 am and left by 715 For the price of the room and had to pay supplement for parking was also surprised.

Business Partner

10/10

Exceptional

04 Feb 2026

Sophia

Very helpful and friendly staff, parking felt safe, great breakfast

Friends_and_family Family

10/10

Exceptional

04 Feb 2026

Alan

Clean and large room. Staff was very friendly.

Business Self

10/10

Exceptional

03 Feb 2026

Sophia

Great staff

10/10

Exceptional

29 Jan 2026

Dawn

Nice room and friendly staff

Self

8/10

Excellent

22 Jan 2026

Haruna

Enjoyed the pool and breakfast. Spacious and clean room. Need to pay for parking.

Friends_and_family Family

10/10

Exceptional

21 Jan 2026

Henry

Staff was awesome

10/10

Exceptional

20 Jan 2026

Jason

The location was convenient for my needs to get to places I needed to go to. The staffs are very friendly and accommodating to my needs. The room was clean and spacious.

Friends_and_family Friends

10/10

Exceptional

20 Jan 2026

Keith

Yes very clean and the staff were super nice.

Self

8/10

Excellent

19 Jan 2026

David

The facility was very clean and updated but it is laid out in three buildings so a bit confusing to find things. People great but parking is difficult

8/10

Excellent

18 Jan 2026

kevin

The area was ok, there were some neighbors who were noisy up to 1am, outside doors slam a lot, parking for SUVs is pretty tight, air conditioning in room wasn’t felt

Business Family

10/10

Exceptional

09 Jan 2026

Bonnie

Staff was excellent, especially Mauro the parking attendant

Business_and_leisure Self

10/10

Exceptional

07 Jan 2026

Sophia

Clean room, great toiletries, secure parking and courteous staff

Friends_and_family Family

4/10

Poor

06 Jan 2026

Aik Hong

Clea

10/10

Exceptional

30 Dec 2025

Cristina

Yes, wonderful stay and staff. Very clean and the housekeepers were super friendly and even shared some good laughs and jokes with us. Housekeeping and office staff even wished us well and hopefully to see us again.

Leisure Pet

10/10

Exceptional

22 Dec 2025

Elida

The location was perfect for our family plans. The staff is very friendly and the rooms were very comfortable and spacious. Definitely will consider staying here again.

Friends_and_family Family

6/10

Pleasant

09 Dec 2025

Richard

Friends_and_family Family

4/10

Poor

02 Dec 2025

Troy

dirty room, old furniture and mattress, and Homeless everywhere out front! ps this was a suite. never again!

Business Partner

8/10

Excellent

01 Dec 2025

Richard

Clean and spacious room with good amenities. Staff were very pleasant and helpful.

Business Self

4/10

Poor

30 Nov 2025

Michael

Actually not located in Culver City as listed. Also not a good value for wehat it cost. Would not recommend

Friends_and_family Family

8/10

Excellent

24 Nov 2025

Leanne

This our second time staying at this hotel and it was very good. Lose to UCLA medical center and in a safe location. The employees were all very courteous and went out of their way to make our stay comfortable. My only issue is that the walls are VERY THIN. So thin I could hear my Nextdoor neighbor moving around their room and snoring. And the pillows are rock hard. They also do not make up/refresh rooms daily. Nice place for the price, but has some flaws.

Business_and_leisure Family_with_children

8/10

Excellent

20 Nov 2025

Antony

Breakfast good

Business

10/10

Exceptional

18 Nov 2025

Robert

Good

8/10

Excellent

17 Nov 2025

Bridget

The room was spacious and comfortable but not spotless. However, we enjoyed our stay and would book again with them.

8/10

Excellent

16 Nov 2025

ELIZABETH

Older

10/10

Exceptional

14 Nov 2025

jan

Very good location w a reasonable price and a suite.

Business

10/10

Exceptional

10 Nov 2025

Brittany

Staff

Friends_and_family Family

10/10

Exceptional

03 Nov 2025

Elisa

Yes

6/10

Pleasant

02 Nov 2025

Bryce

Parking is a bit of a nightmare if you have a small vehicle. They have a separate lot for larger vehicles like trucks, but the underground parking is a bit hard to park in and get out of when they’re busy. Overall the room was clean and comfortable.

Partner

10/10

Exceptional

02 Nov 2025

Daniel

The staff was very courteous and helpful. They accommodated quickly with a room accessible by elevator when I mentioned that I had surgery and couldn’t take my luggage up the stairs.

The parking garage had an entry/exit ramp that was tricky for big vehicles to go through. They offered to park my van and bring it back. When I decided to do it myself because I had to get my luggage, they (Fred from the front desk) offered to send someone to guide me. I was able to manage parking and taking out my Odyssey without any trouble.

The stay was for Halloween night. The suite had a bathroom which seemed sort of old fashioned, but was pretty functional. When I went to the bathroom there was a tissue napkin cleverly folded in the form of a ghost with eyes and the word “boo” written on it and placed over the tissue holder! Obviously someone had taken the pains to decorate each room with care! Interesting!

Overall a very pleasant experience.

Leisure

8/10

Excellent

28 Oct 2025

David Arturo

Leisure Self

4/10

Poor

28 Oct 2025

Tomas

Best Western? That name used to be quality. Our experience found like it was a rundown Motel 6 dirty carpet bathroom no bigger than that of a greyhound bus bathroom and looking at the corners of the floor possibly mold pretty gross. charged over $350 for one night

Friends_and_family Family

4/10

Poor

27 Oct 2025

Willard

over all this is just an average motel. But I can't recommend it. I was hit with a bunch of additional hidden charges upon arrival. Eighteen dollars per day for parking etc.I do not appreciate hidden charges. Got a room with a jetted tub watch did not work.

Leisure Family

4/10

Poor

26 Oct 2025

Holli

Noisy and Odd Visit

Staff was professional, kind and accommodating due to very noisy guests on top floor above our room. We had to change rooms at midnight. Phones were down so could not reach front desk, had to come to lobby in person at midnight. Another hotel guest (a Diamond member I was informed) harassed me and was extremely rude. Hotel manager was very apologetic and reduced our room rate. Hotel is old and needs updates. On busy road so is noisy, nothing they can do but to be aware if you choose to stay. Bathroom is very small and odd, have to dry off after showering in the room. Won't be staying again in the future.

Friends_and_family Friends

10/10

Exceptional

21 Oct 2025

Julie

Very clean

Business

6/10

Pleasant

21 Oct 2025

Alfrefo

Everything was

Friends_and_family Family

4/10

Poor

20 Oct 2025

Ngawang

It’s a run down property. Needs updating. Also the room carpets are badly stained. We got assigned a 1st floor room. It was dark and dingy, nothing like the picture on their website. I would never book, if I saw the real rooms. And for $177 plus $18.25 for parking, it’s a joke.

Partner

8/10

Excellent

13 Oct 2025

Sarah

Some great staff, including the evening porter who helped us park! Room very clean. Pool/hot tub decent enough. This is a convenient area for driving around although probably wouldn't walk alone at night in the the immediate vicinity. Served our needs for short stay.

Business_and_leisure Partner

8/10

Excellent

12 Oct 2025

Thanh

It is ok.

8/10

Excellent

09 Oct 2025

Stephanie

Stayed here while on a business trip. Room was quite large and the bed was very comfortable. The surrounding area is not safe. Was going to walk about 1/2 mile to go to a restaurant and had to turn around because of the large homeless population. Had to order food through a delivery service.

Business

10/10

Exceptional

06 Oct 2025

Leanne

The rooms were very clean and spacious. The staff is friendly and very eager to help. Complimentary breakfast is robust! However, walls are thin...

Business_and_leisure Family_with_children

6/10

Pleasant

06 Oct 2025

Muhammad

Bathroom was too small, room otherwise was nice

Leisure Family_with_children

10/10

Exceptional

05 Oct 2025

Juan

Everything good

8/10

Excellent

01 Oct 2025

vanessa

Quick drive to Westwood. Staffs are very kind. Breakfast is convenient. The room is very roomy, the bathroom is small but everything is functioning.

Leisure Self

10/10

Exceptional

29 Sep 2025

Manuel

Great stay will definitely return

The room was very clean and nice

Business Family

8/10

Excellent

23 Sep 2025

Rumiko

Staffs are helpful and good service

Leisure Family

8/10

Excellent

21 Sep 2025

jason

Clean and conveniently located next to metro line.

Leisure Family

8/10

Excellent

21 Sep 2025

christine

Overall successful stay.

The foot print of the hotel is weird. Separate buildings with very tight main parking lot. On a very busy street. HOWEVER, the room was very roomy, clean, bed comfortable and all necessary items were present: blackout curtains and double pained windows, microwave, refrigerator but no freezer, coffee pot and tv. Free wifi. Only things that bothered me were- no thinner pillows and a/c made some noises and room seemed a bit stuffy or humid.

Friends_and_family Family

6/10

Pleasant

08 Sep 2025

Steve

The pros of this hotel is it is in okay shape, the bed was comfortable, the staff for the most part is friendly, and there is a good selection for breakfast.

The biggest issue with this place is the parking. One lot is for trucks and larger SUVs. That lot would be really tight for those vehicles. The choices for smaller vehicles is in front of the main building (weird sloping driveway but at least there is room to maneuver into a spot)or behind the main building where it gets really tight if you have anything larger than a compact car (Honda Civic sized). Getting out of that lot involves navigating a very tight left turn with ramp where there is very little clearance on the right front fender (there is a black pad on that wall where many vehicles have scraped) as well as the overhang of the building is barely above the roofline of the vehicle. It’s one of those things where you have to experience the crappiness of the situation to appreciate how bad it is. I was driving what a rental company would classify as standard/full size (Nissan Altima or equivalent) and there was too little margin for error. Just based on the lousy parking setup I would never stay here again.

Leisure Family

4/10

Poor

08 Sep 2025

Caitlin

The pros of this hotel is it is in decent shape, the bed was comfortable, the staff for the most part is friendly, and there is a good selection for breakfast.

The biggest issue with this place is the parking. One lot is only for trucks and larger SUVs. That lot would be really tight for those vehicles. The choices for smaller vehicles is in front of the main building (weird sloping driveway but at least there is room to maneuver into a spot) or behind the main building where it gets really tight if you have anything larger than a compact car (Honda Civic sized). Getting out of that lot involves navigating a very tight left turn where there is very little clearance on the right front fender (there is a black pad on that wall where many vehicles have scraped) as well as the overhang of the building above the roofline of the vehicle. It’s one of those things where you have to experience the crappiness of the situation to appreciate how bad it is. I was driving what a rental company would classify as standard/full size (think Chevy Impala). Just based on the lousy parking setup I would never stay here again. To top it off one of the staff was completely unfriendly and Wi-Fi reception is spotty so that just sealed the deal. And lastly I wouldn’t recommend walking the neighborhood when it’s dark out since it’s sketchy enough walking around during daylight hours.

10/10

Exceptional

07 Sep 2025

sophia

We stayed in a 2-bed suite and had such a great experience! The entire staff was 10/10 — so kind and welcoming. Special shoutout to the cleaning crew, who were especially thoughtful and attentive. Our room was spotless and had all the amenities we needed. The shower was our favorite feature, and both beds were absolutely perfect for a good night’s sleep. Breakfast was delicious with plenty of options. We highly recommend this hotel and would definitely stay again!

Leisure Family

8/10

Excellent

04 Sep 2025

Qijian

Business-friendly

Business_and_leisure Family

10/10

Exceptional

03 Sep 2025

Verified traveler

West LA hotel

Fred is an excellent manager who worked extra to make our stay pleasant. While the street of hotel is not ideal for walking (which is true for much of LA) the location is central to Beaches, Hollywood, Beverly Hills and the airport). If your stay is mostly on Westside this is a good location.

Friends_and_family Family

8/10

Excellent

01 Sep 2025

Maria

We really like this hotel also we love the breakfast personal super nice and clean

Leisure Partner

6/10

Pleasant

28 Aug 2025

Akram

Very bad underground parking and overpriced

The hotel was ok but it was outdated. The wifi was really bad and parking was very bad and too hard to get in and out of the underground parking and too expensive and overpriced. When I booked it said that parking was $11 but when I got to the hotel I was told that starting August they changed their parking price to $17 per night. Unfortunately I couldn’t do anything about it and it was so frustrating because the parking was soo tight and every time I was about to hit the sides of walls going in and out. I was so scared to hit the rental car I had every time I was going in and out of parking I had to let a family member stand to lead me in and out so I won’t hit the wall of the entrance. They even installed a barrier on the wall because they knew that people would hit the wall. So disappointed for the price of the 5 nights I had to pay for bad parking.
Never to book again and misleading price of parking in the booking page.

Friends_and_family Friends

10/10

Exceptional

27 Aug 2025

David

Decent value & good service

Great and friendly service from everyone. Room was clean and spacious. Pillows were rather hard but bed was comfortable otherwise...and the parking lot was a little dicey. Other than that I would stay again.

Business

6/10

Pleasant

26 Aug 2025

Candis

The staff was very pleasant

Business Self

8/10

Excellent

23 Aug 2025

The staff is the high point of staying at this hotel. Also comfortable beds and comfortable location.

Leisure Self

2/10

Poor

17 Aug 2025

Verified traveler

They are rude the manager don’t help duty they don’t clean the room well

Business

10/10

Exceptional

11 Aug 2025

Andrea

The pictures don’t do it justice . Honestly was a quiet and clean area , front desk were amazing ! Shout to both night and day shift for helping us during our stay.

10/10

Exceptional

10 Aug 2025

Siddharth

Improve the breakfast menu. Also the breakfast area is congested.

Leisure Family_with_children

8/10

Excellent

10 Aug 2025

Verified traveler

The room was good; beds were comfortable; A/C worked well; breakfast was very good.
Cons: Parking is TERRIBLE!! Takes a few tries to park and then to get out. Musty smell in the old elevators.

Friends_and_family Family

6/10

Pleasant

10 Aug 2025

Chellammal

Close to main places around LA

Leisure Family

6/10

Pleasant

04 Aug 2025

The location is close to UCLA, which is convenient. There are restaurants within walking distance. Breakfast at hotel is very basic. Parking is a struggle - if you drive a van or full SUV or truck, it will be VERY difficult to park your vehicle since the parking space is very narrow and low. Front desk staff is friendly and helpful.

Business_and_leisure Family

10/10

Exceptional

03 Aug 2025

Lori

The room was good sized and clean. The location was perfect for what I was there for. I really appreciated the hot breakfast daily. I will be back!

2/10

Poor

31 Jul 2025

Barry

Not worth the price!

The bathroom was very small and the toilet was so low to the ground!

Partner

10/10

Exceptional

29 Jul 2025

Dalzo

Good place to stay.

Leisure Family

8/10

Excellent

27 Jul 2025

Consuelo

The staff were very friendly

6/10

Pleasant

27 Jul 2025

Verified traveler

This place is meh

Had to wake up the desk person when I arrived at 9:40pm. Parking wasn’t available so he told me to park in between the handicapped spaces (where it’s supposed to be clear for wheelchairs)- charged me for that. Parked in one side of the building but needed to get the elevator (we had heavy bags), and had to go through a maze under the building to enter the elevator (there’s no elevator on the lobby level). The shower did not work- water dribbled out, there is no way I could have washed my hair, but the sink had plenty of water pressure. I tried to put the fan on the AC unit (no AC), but it just turned itself off. Breakfast starts at 7 during the week and 7:30 on weekends- way too late to be useful. I won’t stay there again, even though it was not as expensive as many, it still cost more than it should have for all of these issues.

Friends_and_family Family

10/10

Exceptional

27 Jul 2025

carmen

Everything around it was fantastic

Business_and_leisure Family

6/10

Pleasant

27 Jul 2025

Steven

The hotel staff was nice and pleasant. We stayed for 4 days and it was challenging to park late at night even though I paid for parking upfront for 4 days. Hotel was by some food places but would've been easier to walk but not with a family around the homeless encampment.

Leisure Family

8/10

Excellent

23 Jul 2025

Deanna

We’ve stayed at this property before and they have definitely improved. However the parking is a bit messy. Staff did what they could to help.

Business_and_leisure Family

10/10

Exceptional

15 Jul 2025

Verified traveler

Great service

Was a quick stay but Fred at front desk was super helpful and made the stay excellent. Comfortable and would recommend

Business

10/10

Exceptional

15 Jul 2025

Jose Rene

Good breakfast, place clean.

Business_and_leisure Family

10/10

Exceptional

14 Jul 2025

steve

Very good place to stay

Leisure Self

10/10

Exceptional

14 Jul 2025

Veronica

👍

Leisure Family

10/10

Exceptional

13 Jul 2025

Josephine

Clean and staff very friendly

10/10

Exceptional

12 Jul 2025

Ming

Feel like home. Thank you all the hotel staff.

Business_and_leisure Family

10/10

Exceptional

12 Jul 2025

Desiree

The staff was amazing! Great check in.

Leisure Self

6/10

Pleasant

11 Jul 2025

Darius

Parking was a rough situation. Odd layout in the room and to access amenities. Coffee tasted like it was 6 days old. Had a good pool/hot tub.

Leisure Family

8/10

Excellent

10 Jul 2025

melanie

No complaints about the property itself. Great place to stay great staff clean. But the view from my bedroom window looked over an alley where junkies are shooting up their drugs right underneath me. It was like a homeless encampment back there and I’m glad I never had to go on that side of the property.

Business Family

8/10

Excellent

06 Jul 2025

Christopher

Good Room

Great staff at the front desk! Room was efficient, clean, they also had a good pool.

Friends_and_family Family

6/10

Pleasant

06 Jul 2025

Sara

Customer service was great but the room was super small

Leisure Family_with_children

2/10

Poor

06 Jul 2025

Terence

This Hotel i would not do again

we stayed at this hotel for three days with no AC working the room that they gave us was not the room that we booked. It was a horrible trip.

Friends_and_family Family

10/10

Exceptional

05 Jul 2025

Joe

Parking was a little tight for my truck but a great place otherwise

Leisure Partner

8/10

Excellent

03 Jul 2025

Tami

Stayed 5 days on a trip with my daughter. Decent place, terrible parking situation. If you don't manage to get one of the 4 spots up front you better have a tiny compact car because getting into the \"parking lot\" and even worse, getting OUT of it is a nightmare! But the rooms were decent, breakfast was well stocked usually and staff was friendly and helpful. Great location and jumping off point for the beach, Santa Monica, hiking and even downtown LA wasn't a bad drive from here.

Leisure Family

10/10

Exceptional

23 Jun 2025

Lauren

Loved the continental breakfast; they had a yogurt machine. Ate yummy parfaits every morning. Room was nice with an attached living room i wasnt expecting. Bathroom was a bit tight but clean and stocked with good products.

Leisure Family

2/10

Poor

20 Jun 2025

Jesus

Bed bugs.

Woke up with a bunch of bed bug bites. When I went to the front desk to let them know so they wouldn’t check the room out they told me the manager wasn’t available. The manager eventually called me back and asked me to send him pictures and videos. He advised me to buy neosporin and treat the wounds and said it wasn’t the hotel’s fault, that its the guests fault that bring them in and acted like i was at fault.

Business

6/10

Pleasant

18 Jun 2025

Tim

Staff is excellent, clean hotel, close to tram station that goes to Santa Monica peer. Parking is horrible. Shower was poor.

Leisure Family

6/10

Pleasant

16 Jun 2025

Verified traveler

Parking is a big problem as they have very cramped spaces for SUVs and vans - especially given that we are mostly going there for our college kids