Name: Mosaic Hotel Beverly Hills
Address: 125 S Spalding Dr, Beverly Hills, 90212, US

10/10

Exceptional

17 Jul 2026

Kim

Love this property and its' staff.

Business

8/10

Excellent

13 Jul 2026

Gary

Great experience. Rebecca at the front desk was a pleasure and very helpful.

Self

10/10

Exceptional

13 Jul 2026

kimberly

We enjoyed our stay at the Mosaic Hotel. We loved the location and the fact that it truly was a boutique hotel. The property felt very private and peaceful, but close to everything. The pool area was very clean and a great place to enjoy our afternoon after walking around town. We stayed in a suite which I highly recommend for the additional space. Phillipa was so kind and made sure we were thoroughly satisfied with our stay. All of the staff was extremely friendly. Next time we are in town , we will be choosing the Mosaic .

Partner

10/10

Exceptional

11 Jul 2026

Naoko

Clean room

Business

10/10

Exceptional

05 Jul 2026

Scott

Nice property. Quiet and clean. I would stay here again.

Self

10/10

Exceptional

04 Jul 2026

Jackson

Absolutely beautiful place. The staff were so nice. Highly recommend!!

Partner

10/10

Exceptional

30 Jun 2026

Tony

Amazing

10/10

Exceptional

27 Jun 2026

Monica

Great hotel and wonderful staff!

Self

2/10

Poor

27 Jun 2026

Melody

My stay was extremely disappointing due to a serious privacy and safety concern.
I was awakened from my sleep on 6/26 to find a woman standing inside my room staring at me. This occurred well after housekeeping had already cleaned the room. I never answered a knock at the door, nor did I request that the minibar be restocked, so I have no idea why anyone entered my room.
I immediately contacted management, and Jonathan explained that she knocked three times before entering to restock the minibar. That explanation is unacceptable. I never gave permission for anyone to enter my room. I could have been undressed, asleep, or in any number of vulnerable situations. Waking up to a stranger standing inside my room was frightening and completely inappropriate.
This was a serious violation of my privacy and left me feeling unsafe. No guest should have to experience something like this. What should have been a relaxing stay was completely overshadowed by this incident, and I left very disappointed with the hotel's handling of such a significant breach of guest privacy.

10/10

Exceptional

24 Jun 2026

Victoria

They were always kind and attentive to my needs. I have stayed before and always return. Definitely a favorite when I am in town.

Self

8/10

Excellent

18 Jun 2026

Ellen

This is a great find in Beverly Hills. The public areas very tasteful and clean. The staff delightful. The room was nice but a little tight for two people sharing. Housekeeping was excellent. For the price it couldn’t be better. Would definitely stay there again

Friends_and_family Friends

6/10

Pleasant

14 Jun 2026

Patty

Room was clean but small for 3 people to share the 2 double beds size. Although helpful staff and location was nice there were little things that added up that just frustrated my stay.
No hooks in bathroom for towels.
No water or ice machines.
Removable shower arm did not work.
Lights were too low for restroom.
Poor water pressure.
Carpets could use a clean.
Pool didn’t appear to be cleaned daily, but the pool side amenities were nice.
For the price I paid , parking could have been included.

Family

10/10

Exceptional

14 Jun 2026

Brenna

Such a cute hotel in a fantastic location! The staff was incredibly friendly and helpful throughout our stay. Highly recommend!

Friends_and_family Family

10/10

Exceptional

14 Jun 2026

Frank

Always a good deal and up to par

Self

2/10

Poor

10 Jun 2026

Cindy

I used to stay here years ago it was great. New owners horrible smell everywhere like cheap gross perfume. Horrible pillows Ac doesn’t work tried 3 rooms then had to get a refund and leave go to the Beverly hillls hotel instead. So sad such a disappointment.

Partner

6/10

Pleasant

08 Jun 2026

Jason

The hotel is OK for the price, but we experienced some very strange inconsistencies. First, when checking in, the front desk agent insisted our room had two twin beds, even though my Expedia booking specified two double beds. However, when we got to the room, they actually were two double beds, which was just confusing. Second, Expedia and all online listings state checkout is at noon, but housekeeping knocked on our door at around 11:15 AM claiming checkout was at 11:00 AM. They ultimately let us stay until noon, but it was disruptive. As for other negatives, the area behind the bed was incredibly dusty and looked like it had never been cleaned. The bathroom also had a noticeable sewage smell, and the water pressure in the shower was low. It is a decent budget option, but the management needs to fix these communication and cleanliness issues.

Friends

2/10

Poor

07 Jun 2026

Kimberly

The guy was really rude and he told us to check out was at 11 but it was at 12 and he was just being really weird in the beginning greeted us and she was really really nice. Also, when I called him in the morning for a charge on my card and he was being really rude about it

2/10

Poor

06 Jun 2026

Deanna

Although the property was very clean, this review is based solely on staff. Upon arrival, my credit card, used to reserve the room was charged even before arriving. I asked why, and was informed it’s their new system. My intention was to pay cash for my stay. The in-room safe broke with our belongings locked inside, and staff waited to call for service. Room had a leak and staff refused to give me their names when I informed I was going to send a letter.

Partner

10/10

Exceptional

05 Jun 2026

Jason

Very convenient location and very friendly staff who made me feel at home.

Self

10/10

Exceptional

02 Jun 2026

Iryna

Excellent experience as always.

6/10

Pleasant

26 May 2026

Sandra

Would I stay at this property again? No. The first room I was given was disgusting and had bugs. I also couldn’t open the blinds because the room faced a stare case and anybody would walk by can see through. The showers need to be cleaned the shower floors were so clammy.

When I requested a room change, the process felt odd because the receptionist wanted me to fully check out and pay another deposit. Thankfully, another staff member stepped in and helped resolve the situation professionally.

Parking is $50 and there’s additional charges this hotel charges.

10/10

Exceptional

25 May 2026

Colette

The staff is friendly, the rooms are clean and the location is perfect!

Partner

10/10

Exceptional

19 May 2026

Steven

Beautiful boutique hotel within walking distance of the shops on Rodeo Drive! Quiet luxury, off-street parking, excellent staff, and comfortable, well-appointed rooms! The bed was very comfortable, too! While the famous brands are close by, The Mosaic should be at the top of your list!

Partner

10/10

Exceptional

15 May 2026

Maria

The rooms were very nice and the beds were very comfortable.

10/10

Exceptional

11 May 2026

Eileen

This hotel is lovely. It’s clean and a perfect location. All of the staff are fantastic but Phillipa at the front desk is outstanding.Shes very friendly,professional & welcoming. She goes above & beyond to meet all the guests needs. I can’t wait till my next stay.

Self

10/10

Exceptional

05 May 2026

Walter

clean room good parking

Self

2/10

Poor

30 Apr 2026

Louis

Hotel smelled like mold, room was so dirty-too dirty to stay in. I was there for about 5 minutes and left to a different hotel immediately. Walls were filthy, bed had a weird red-brown stain, furniture was stained and it peeling, wall had awful patch work, baseboards were soooo gross. I never leave negative reviews but this was honestly the worst room I’ve ever set foot in.

10/10

Exceptional

25 Apr 2026

Wendy

The staff were excellent. Regardless of who we encountered, they were very friendly and helpful. Bob, the bartender was wonderful. The room was quiet and comfortable. The location was great. There was no restaurant service after noon which was inconvenient.

10/10

Exceptional

23 Apr 2026

Todd

This was my second stay at the Mosaic. I loved the place and the staff. The breakfast was delicious too. Highly recommend.

10/10

Exceptional

20 Apr 2026

Catherine

Great location, very safe. The staff was extremely helpful.

Self

8/10

Excellent

16 Apr 2026

Leslie

Housekeeping was impeccable. They always did a great job and worked with us to come after we leave the hotel room. The front desk is great for receiving packages and the rooms were really clean. The only thing I didn't like was 1) Thin walls? The room above us was constantly making noise even with different tenants (we stayed a week). You could hear their heavy steps and constant walking. You can hear the outside cleaning trucks/activity really loudly on some days. and 2) You can smell sewage intermittently when there's lots of usage of the sink/flushing.

Family

10/10

Exceptional

06 Apr 2026

Rick

No plug for coffee maker near the coffee maker
Accidentally was woken up at 3:30 Am by mistaken waken up call not requested - apologies were made
Couldn’t get back to bed - exhausted as a result that day

Self

10/10

Exceptional

31 Mar 2026

Marella

Clean room! Great staff my bed was very comfortable!

Self

10/10

Exceptional

26 Mar 2026

Ana

Good size room, clean and quiet

Self

10/10

Exceptional

25 Mar 2026

John

Professional staff, comfortable room, definition of boutique hotel

Self

6/10

Pleasant

20 Mar 2026

Mary

It was a little smelly

2/10

Poor

20 Mar 2026

Sabah

We arrived late at night, and the reception area was very dark with barely any lighting. I was asked to sign paperwork that I could not even read properly because of how dark it was. Our room was on the third floor, but we had to go to the second floor, walk to a different building, and then go upstairs with all of our bags. There was no one available to help us. When we finally got to the room, it smelled horrible. It was definitely not worth the money we paid. Since it was so late at night, we had no choice but to stay. On top of that, I was charged again for a room I had already paid for. I would not recommend staying here.

Partner

6/10

Pleasant

11 Mar 2026

Marlene

Yes there are shops

6/10

Pleasant

11 Mar 2026

Noah

The room and hotel was run down.

Family

8/10

Excellent

09 Mar 2026

Michelle

It has not been kept up. Peeling paint on the nightstand, stain on the carpet and ragged pool towels

Friends_and_family Friends

10/10

Exceptional

02 Mar 2026

James

Didn't have a chance to swim.

Self

10/10

Exceptional

23 Feb 2026

Nicholas

.

6/10

Pleasant

22 Feb 2026

Hilary

Staff was incredible thank you cynthia and phillipia

Family

8/10

Excellent

22 Feb 2026

Noah

The room was clean but old and needs updating . Carpet old elevator slow. But what made the experience great was the staff Thank you Cynthia and Philipia for being so kind and helpful

Family

10/10

Exceptional

01 Feb 2026

Claudia

Staff are really nice

10/10

Exceptional

26 Jan 2026

William

great hotel friendly staff

Partner

2/10

Poor

18 Jan 2026

Christian

Toilet smelled like sewer. Bathroom

10/10

Exceptional

10 Jan 2026

alain

Yes

Business_and_leisure

10/10

Exceptional

04 Jan 2026

Adam

I placed out of town guests at the Mosaic several times. It’s a small, very private, very clean hotel, at a great location, and reasonably priced. I heard nothing but praise from my guests.

8/10

Excellent

01 Jan 2026

Caitlin

Very kind front desk.

8/10

Excellent

30 Dec 2025

Clement

Good value and convenient location. Rooms are comfy and clean. The only red flag with my stay is the additional fee of $30 for the in-room use of wi-fi. Though it's a detail mentioned in the listing during booking, it's not pointed out during registration as an additional cost like the additional cost for parking. If you plan to park here and use their wi-fi, plan on an additional fee of $80/night for your stay.

Partner

10/10

Exceptional

27 Dec 2025

Jordan

Clean room on a quiet and safe street.

Friends_and_family Family

2/10

Poor

23 Dec 2025

denise

The room has carpet and it stinks

6/10

Pleasant

18 Dec 2025

Zachary

The room was comfortable. The common areas were not kept up. Can use new carpeting.

Business_and_leisure Self

10/10

Exceptional

03 Dec 2025

Yana

Great staff, convenient location. Thank you

10/10

Exceptional

30 Nov 2025

Leslie

I had a wonderful stay at this hotel. The room was clean, comfortable, and well-appointed. The staff was warm, attentive, and consistently helpful without ever feeling intrusive. From check-in to checkout, everything felt smooth and welcoming. I’d happily stay here again and highly recommend it to anyone looking for a great hotel experience.

Leisure Partner

10/10

Exceptional

29 Nov 2025

Genya

Great customer service

10/10

Exceptional

26 Nov 2025

Elisabeth

Perfect Hotel! Big clean rooms, well furnitured. Very good breakfast. Really nice personal; Philippa and Jessica in the reception are helpful and nice.

Friends_and_family Family

10/10

Exceptional

22 Nov 2025

Elizabeth

Great location, value and sweet staff, especially Daniel and Bob.

10/10

Exceptional

15 Nov 2025

Marcella

All good. Housekeeper was especially sweet

Leisure Self

8/10

Excellent

11 Nov 2025

Aaron

Everything was great only thing was that there were a few termites in one of the sofas and the bed smelled weird

10/10

Exceptional

09 Nov 2025

stephen

Cute, unique hotel in a great location, walkable to all the great shopping, parking also easy!

Leisure

8/10

Excellent

08 Nov 2025

Quincy

The place is fantastic. The staff are all wonderful the In-N-Out and low-key nature of the hotel, which allows one to just freely come and go. No inconvenience is great however, I think what would make it even better is if for people spending the money on a room who have a car they shouldn’t have to pay for parking that’s my feeling and also the beds were a little too soft but other than that it’s a great place. It’s cute. It’s very quaint and right in the heart of Beverly Hills and you can walk around it’s safe. It’s nice. I highly recommend it.

10/10

Exceptional

04 Nov 2025

Rosemary

Clean room and front desk service was attentive and very courteous.

10/10

Exceptional

01 Nov 2025

Daniel

Great location. Very walkable to Rodeo drive. Quiet area. Staff very nice. Bob at the bar is great to have a chat with while having a drink. Don’t be shy to go to the bar and mingle with others. Few locals and regulars who I met at the bar were very nice.

Only con would be the air con sounds like a helicopter when switching it off, but only lasts a few minutes and stop. But it did go off a couple times late at night, im assuming it could have been from other rooms turning off their units.

Family

10/10

Exceptional

30 Oct 2025

Jimmy

Friendly nice staff. Clean room. Good location

Self

10/10

Exceptional

29 Oct 2025

Rob

Was a good hotel. The parking was tight but good. Very quiet and convenient

8/10

Excellent

27 Oct 2025

Jenny

Was nice but elevator makes me uncomfortable smells like burnt

Leisure Partner

8/10

Excellent

26 Oct 2025

Jeffrey

Good location to Rideo Drive and Century City

10/10

Exceptional

22 Oct 2025

ANDREA

Excellent property

Business_and_leisure Pet

8/10

Excellent

21 Oct 2025

Enedelia

Great

10/10

Exceptional

08 Oct 2025

Darrin

A very nice hotel with a beautiful pool area. Staff was extremely friendly and accommodating.

Business Partner

10/10

Exceptional

03 Oct 2025

Jun

Walkable distance to rodeo street. Very friendly staff. Room is clean. I’ll come back when I’m in town next time.

Leisure

8/10

Excellent

28 Sep 2025

Derreck

Shops are within waking distance and the surrounding area feels safe and vibrant. Staff was pleasant and helpful. They are attentive and quickly respond to requests. The reduction of the hotel's menu selections was disappointing and pricey but the meals they still offer are appealing. The meals I did order were delicious.

The room was very clean, comfortable and cozy however, being next to the stairwell made it a very noisy spot due to the door leading into the stairwell being repeatedly slammed throughout the night and early morning.

The bathroom was also clean and lovely but it's door was a big negative. The door seemed to be too big for the frame. Force was needed to pull the door open and to push it close. The shower was modern and stylish with it's single non-adjustable glass partition. The only problem was that the partition is too short lengthwise to prevent the shower stream from spraying water outside of the shower and onto the bathroom floor. I pre-placed towels down before each shower to avoid soaking the floor.

The pool was lovely especially at night- the fire pit is a nice touch. Despite these few issues, the Mosaic is a solid, respectable hotel and I would stay there again as well as recommend it to others.

Business_and_leisure

8/10

Excellent

25 Sep 2025

Jason polakow

Staff were excellent! Carmen the front desk concierge was so helpful and helped us with our reservations that was booked by a 3rd party that wasn’t showing and she still got us a room with our requests and saved us a little on the room.
Our housekeeper Maria, did an amazing job cleaning our room and was quick and efficient. I went to check out and wanted to leave them both a big tip and asked to break a big bill but the hotel is cash free and told they could not That was a bit upsettingas I want to take care of the staff I had a procedure and unable to go get change elsewhere. We loved that Wholefoods was nearby and delivery was close for restaurants and groceries.

Partner

8/10

Excellent

24 Sep 2025

Pablo

Good overall

Business

10/10

Exceptional

19 Sep 2025

Elizabeth

I chose the Mosaic Hotel in Beverly Hills for its convenient location, which it provided to me during my stay. Even though my trip was short, I could walk to a nearby restaurant and pharmacy where i was able to eat and purchase a few items i needed while there. The staff at the Mosaic Hotel went above and beyond in their customer service during my stay. Anytime i needed anything, they were there and ready to ensure I got it. I could maneuver around the area without a rental car during my short stay and have all i needed. I even found the taxi service to be excellent! My trip could not have gone better, and it always starts with your home away from home. I highly recommend the Mosaic Hotel in Beverly Hills. I will return one day in the future.

10/10

Exceptional

12 Sep 2025

Jeffrey

Staff is incredibly experienced and friendly. Wonderful family atmosphere. Feels nice when away on business. A place you want to come back to again and again.

10/10

Exceptional

26 Aug 2025

Ann

Wonderful!

If you have business or medical reasons to be in Beverly Hills, this is the place to stay. It is a boutique property, and the staff is incredibly friendly and welcoming. They served wonderful food, but only until noon as their formerly quite well known restaurant is no longer open later. My grandkids loved the pool.

Friends_and_family Family

4/10

Poor

22 Aug 2025

Sara

Very loud AC, bugs in the sink, stains on the couch. No breakfast available

Business Self

6/10

Pleasant

21 Aug 2025

Jessica

So so for 1 night stay. Convenient location.

Quick stay on a business trip. Got in at 11pm. Nice female associate at the front desk. This location is convenient and it’s easy to walk to coffee and a few restaurants. Parking was $57 a night. The room was clean but smelled a funky - overwhelming perfume from cleaning products used. I appreciated that the front desk helped me print 2 documents I needed and they gave me late checkout. There was a male front desk associate who I found to be very rude. He might have been from another country but he continued his personal conversation in front of me when I was attempting to ask for assistance at the front desk. He really didn’t have any customer service skills or general awareness of how to communicate with a guest. This was off putting. The bed was comfortable. I don’t think I’d stay here again as there was nothing remarkable about the hotel. It’s a bit run down and the carpet and floors and paint need to be refreshed. That said, for 1 night it was ok.

Business

10/10

Exceptional

28 Jul 2025

Daniel

Very close to Rodeo Drive. Easy parking. Great guest services and safe.

Leisure Family

10/10

Exceptional

24 Jul 2025

Raymond

Great!!

Business_and_leisure

8/10

Excellent

07 Jul 2025

JEFFREY

The Mosaic feels like home. Warm, helpful staff who have all been there a long time with great bar, room service and pool… big hotel amenities in a boutique hotel. The rooms could use some sprucing up here and there but the service makes up for it. Central location is unparalleled.

Business Self

4/10

Poor

25 Jun 2025

Gisselle

You can hear everything your neighbors are doing. My next door neighbor had TV on all night, and when it was finally turned off I could hear my upstairs neighbors walking. Restroom also had a very weird smell.

Leisure Partner

10/10

Exceptional

28 May 2025

Joshua

My wife and I have stated this property a couple times now. We like it proximity to Beverly Hills and walkable. It is so many restaurants and shops. We also feel that it’s usually pretty reasonably priced considering what a lot of the other hotels in the area charge.

Leisure Partner

10/10

Exceptional

27 May 2025

Margita

Amazing place

8/10

Excellent

15 May 2025

Shanita

Very pleasant staff, only thing was the coffee espresso machine in the room didn’t work!

Leisure Family

6/10

Pleasant

14 May 2025

Karen

Staff was nice and area looked safe. They had self parking which was a plus but if theres a lot of people I could see it being an issue. Parking is tight for \"underground\" and maybe around 15 spots there. Rest of parking is outdoors behind the hotel.

The bedding and towels had stains. Asked for fresh towels but they still had stains. They need better cleaning agents or something.

Room was dusty and there was actually a glob of dust on the bed from the vent that was next to it.
Should clean out their vents.

Fees are also exorbant but its LA so used to it.

Business Partner

10/10

Exceptional

07 May 2025

Llythia

An excellent facility and staff. Safe area and convenient. I will definitely return.

Business_and_leisure Partner

4/10

Poor

28 Apr 2025

golda

We have stayed here many times and have been happy but were very disappointed this time.

Leisure Partner

6/10

Pleasant

08 Apr 2025

Andrea

The property is very nice and was a last minute splurge. I picked the wrong day as the hot water heater was not working and the central ac/heat unit was extremely loud and I could not sleep with it going off every few minutes. I was too tired to run downstairs to request a room change. I said something to the woman at the desk while checking out and she had very much of a “it’s a you not me” attitude. The rest of the staff was fantastic! Additionally, if a hotel is not sold out please do not fill the rooms near the elevator first. It was nice to have a last minute treat but I hope the hotel staff will be understanding of these issues in the future.

Business_and_leisure Self

8/10

Excellent

07 Apr 2025

Mark

Not much more than a glorified old motel but in Beverly Hills this is what you get. The rooms have been renovated with nice facilities but I was on the 4th floor and there was a funky smell in the rooms and corridors.

Great neighborhood though and convenient for meetings in Bev Hills and Century City.

Business Self

10/10

Exceptional

02 Apr 2025

Michael

Nice location

10/10

Exceptional

24 Mar 2025

Alex

Solid place and conveniently located

Business

6/10

Pleasant

22 Mar 2025

Stefano

I have to say, first time I am this conflicted about a hotel. The staff was nice, professional and helpful (from the front desk to the cleaning team). The location is convenient, quite close to Beverly Hills, Rodeo driving. Parking was also quite easy, not a simple task in LA. Unfortunately the room I was given seemed out of the Jurassic, and after comparing with the colleague that was with me, I discovered that it was also one of a kind... not sure why that room was even in the hotel still, but definitely downgraded tremendously my experience. It was outdated, small, falling apart.

Business_and_leisure Family

6/10

Pleasant

21 Mar 2025

Elena

It was a great location, my daughter was running LA marathon and it was a perfect location and they let me keep the car in a parking lot after I checked out and was waiting for my daughter to finish the marathon. It was clean but had a weird smell in a room. Not sure what that was and a toilet was not attached to the floor and was shaking, paying $400, it did feel like a motel 6 after all.

Friends_and_family Family

4/10

Poor

20 Mar 2025

April

Unfortunately the whole stay was a disappointment! I reserved a room with 2 beds. The hotel couldn’t honor the reservation and provided a 1 bed hotel room, didn’t compensate me for the inconvenience AND my call to the manager was never returned. Just disappointing

Leisure Family

2/10

Poor

20 Mar 2025

Kristin

I arrived at 10pm to find that the hotel was overbooked and could not honor my reservation. They attempted to put me at a sister property which I declined after the front desk attendant grimaced and said he wouldn’t recommend it.

Business

8/10

Excellent

15 Mar 2025

Kaylee

We had a relatively average stay at the Mosaic Hotel however I will caveat that with the staff and service received was excellent. Our room had a wet carpet smell the moment we arrived and then we realised the carpet was infact wet beside one of the bedside table. The hotel staff were very helpful and brought a fan to try and dry the carpet however the strong smell was just something we had to deal with over our 2 nights. Unfortunate as the rest was great.
The staff were all very friendly and helpful and we enjoyed the central location of the hotel as it was easy to walk around and safe.

Business_and_leisure Partner