Beverly Terrace

6/10

Pleasant

30 Jul 2026

Miguel

July 27, 2026. 4:30pm PST
When you are parked in the guest parking lot sitting in your car waiting for your friend to arrive, the valet guy should not come over and intimidate you by questioning if you’re staying there in an unfriendly manner, especially if you have your parking permit displayed on your dashboard. He should not then after seeing that you have your parking permit displayed then proceed to ask you what your room number is. When i’m paying close to $1000 to use your hotel service this is not the treatment anyone deserves. You need some training or some therapy mr valet guy. Or perhaps a replacement.

Aside from that sour parking lot incidence and the fridge in the room not working, the stay was nice. The front desk staff was wonderful and welcoming. The boutique hotel is quaint and tranquil.

4/10

Poor

29 Jul 2026

Gerardo

Run down hotel

10/10

Exceptional

27 Jul 2026

Alison

Really enjoyed staying at the Beverly Terrace Hotel. The staff were pleasant greeting me and my family everyday. Check-in was easy and the room was clean. The hotel is close to several restaurants and public transportation. You can walk to a lot of things and its mid-point location between downtown LA and Santa Monica is ideal.

6/10

Pleasant

26 Jul 2026

Sabina (and James)

1- our room was not ready when we checked in -the cleaning staff and Hassan were great to help
2- the TV WiFi did not work - Hassan assisted us quickly
3- there are not towel racks in the bathroom- a ring or 2 would be helpful
4- the ac was great ! Bed great - parking valet
5- the digital door/ locks were a bit cumbersome but we figured it out ! Thanks

8/10

Excellent

25 Jul 2026

David

Quaint accommodations.

10/10

Exceptional

25 Jul 2026

Angela

Boutique hotel in nice area of Beverly Hills. Not super close to many restaurants but easy walking distance to groceries and design district. There is a restaurant at hotel that looked great. Safe for walking and exploring. Staff is amazing. Courtyards and rooftop area fabulous. Bathroom is very small. Altogether we loved it.

The great staff made us feel welcome and cared for all week.

10/10

Exceptional

23 Jul 2026

Donald

Skip this portion as I don’t like to type

10/10

Exceptional

17 Jul 2026

Sahar

Loved the location the style the friendly staff and the proximity to share I wanted to be.
Well lit reception and rooms
Comfy and cosy
Didn’t try breakfast there as it starts At 10:30 am ans I had things to do but will next time

Family_with_children

10/10

Exceptional

16 Jul 2026

Stacy

Quaint, small, but clean rooms. Old Hollywood exterior with comfortable garden courtyard. Yummy happy hour options. Tight parking lot, Friendly, and helpful staff

Friends

10/10

Exceptional

13 Jul 2026

Donell

My stay was quiet and peaceful!

Self

10/10

Exceptional

11 Jul 2026

Christina

The hotel Sid not disappoint. Great location quick little drive to rodeo drive and walking distance to West Hollywood’s restaurants and bars. Staff was very nice and friendly, we will definitely be coming back.

Partner

10/10

Exceptional

06 Jul 2026

Jessica

Felt great and comfortrable. Will be back!

6/10

Pleasant

03 Jul 2026

Edward

Complicated check in process

Self

8/10

Excellent

02 Jul 2026

lynn

could have used a better coffee maker

Self

10/10

Exceptional

02 Jul 2026

Arnisa

Very nice staff & clean rooms.

Friends

6/10

Pleasant

26 Jun 2026

Aubrey

It's clean but very old. It's historic, so there is no elevator thus toting luggage was a PITA. The rooms are TINY 2 beds and 1 little night table. The bathroom doesn't have real doors on it. They are like closet doors and have no lock. It is very loud on the street cars blaring music and tons of horns honking.

Friends

10/10

Exceptional

25 Jun 2026

colby

INCREDIBLE IN EVERY ASPECT!!!

Ask me a question about the staff, location, amenities, PARKING!

My response is would be, “There is nothing that isn’t EXCELLENT!” about this hotel.

Book your next trip now!

Business Friends

10/10

Exceptional

22 Jun 2026

Gopal

Lovely place.

10/10

Exceptional

20 Jun 2026

Gladys Y

The staff were very nice and accommodating. The rooms needed updating, but overall it was a very pleasant stay. We will stay here again.

Friends_and_family Family

6/10

Pleasant

19 Jun 2026

Malvika

Close to where we needed to be

Family

10/10

Exceptional

18 Jun 2026

Carol Hannon and John

Location to Troubadour was amazing

Partner

8/10

Excellent

16 Jun 2026

Sheryl

I have always wanted to stay at this hotel. And believe me I wanted to give it a five star rating. Because the hotel itself is so European feeling and very sweet.

The location is excellent as it’s right at the edge of West Hollywood where everyone goes to party and have dinner.

I actually live in Los Angeles and I booked a night at the hotel because I was going to gay pride, which is one of the biggest in the United States, but apparently the hotel staff forgot about this event.

When I checked in my room, there were long black hairs on the floor of my shower and I had not used it yet. So I called for Housekeeping to come clean it and the person at the front desk arrived with a spray bottle and two rags which did not delay my concerns on sanitation. He told me that Housekeeping had gone home for the day and it was only 4 o’clock in the afternoon.

It seems to me that on gay pride weekend the Housekeeping staff should be doubled up, and not sent home early. This was shortsighted of the management. Anyway, the front desk clerk, clean my bathroom with what little cleaning supplies he had. And I appreciated it.

The one thing I will say is that the staff was excellent. They worked there a little buds off to accommodate the guest on this crazy weekend. But they exceeded their limit.

There was no valet the day of the parade. There was no baggage claim so luggage was literally stacked up in the lobby to the ceiling.

Grade B-

Self

10/10

Exceptional

13 Jun 2026

cornelius

all staff extremely pleasant and helpful. Specially, Veronica awesome job.

Partner

8/10

Excellent

08 Jun 2026

Stephanie

Location is great. Easy for car pickup and drop. Attached restaurant is delicious. No midnight snacks or drinks available.

Self

10/10

Exceptional

07 Jun 2026

Karah

All in all, I just felt really welcomed and like they truly appreciated my patronage.

Self

10/10

Exceptional

02 Jun 2026

Carmen

The room was cleaned, we were able to get into our room a little early ( which is a plus) after travels hours. There were plenty of places to eat and two groceries stores a few blocks aways to get juice/water and fresh fruits to put in mini fridge.

Partner

6/10

Pleasant

29 May 2026

Paige

The street traffic is very loud all night, required earplugs.

Family

10/10

Exceptional

29 May 2026

Graham

Great location to explore Beverly Hills and West Hollywood and the Sunset Strip.

Partner

10/10

Exceptional

25 May 2026

James

Clean room of adequate size. Friendly staff

Partner

8/10

Excellent

22 May 2026

Gerald

No issues with anything except no elevator

Self

6/10

Pleasant

18 May 2026

James

Thr room was small and faced the restaurant which made it very noisy. Obviously the hotel is aware since it issues ear plugs for each guest. TV had very few stations available unless you used your own subscriptions.

Partner

8/10

Excellent

15 May 2026

Danielle

Hotel was in a great location, the room was nicely furnished and the communal terrace areas were a great bonus. Downsides were the automatic key system to get into the room which could be quite clunky and the high price of parking.

Partner

10/10

Exceptional

14 May 2026

Barry

The staff was very helpful and friendly.

Self

10/10

Exceptional

12 May 2026

nancy

Affordable Beverly Hills 1960's era hotel located in a safe area. Wonderful staff, Veronica so very helpful and sincerely friendly. Online check-in was not user friendly but Veronica patiently assisted. Very nice relaxing courtyard that connected to Italian restaurant. Rooftop area had a beautiful night time view but the furniture was pretty worn due to the elements. Our very small King deluxe room had a tiny bathroom with a narrow two piece divided door that you closed using two knobs, allowing the occupant no privacy. Most likely would stay in a different hotel during our next visit.

Friends_and_family Family

2/10

Poor

11 May 2026

Hezkell

Bed was horrible they would sink in they were canooing

10/10

Exceptional

28 Apr 2026

Jared

Great location and super friendly staff. Highly recommend!

10/10

Exceptional

25 Mar 2026

Viviane

What an incredibly gem in LA. Between Beverly Hills and West Hollywood, you’re walking distance from both worlds. Melrose place right across the street.

The staff is super kind, patient and knowledgeable of the town.

I couldn’t recommend it more!

Friends_and_family Family

2/10

Poor

19 Mar 2026

Luke

Our stay at Hotel Beverly Terrace was extremely frustrating. We asked three different staff members for housekeeping and it was never done until we went to reception the next day.

We were promised two complimentary Proseccos, but when we tried to redeem them the bar staff refused, saying we needed to be escorted—making it unnecessarily awkward.

We were told we could receive packages, yet when FedEx arrived the hotel refused them, leaving our parcels in limbo and forcing us to reroute them. We were also told we could store luggage after checkout, but management denied this and we had to argue to leave our bags.

Facilities are poor: no access to water or ice, rooms too small to open a suitcase, no elevator for luggage, and air conditioning that smells like mould with barely opening windows.

No staff spoke English except the manager, so every request required going downstairs.

Parking is $35/day in a non-secure carport.

We were granted a 2pm checkout, but our digital key stopped working. Instead of fixing it, we were left waiting outside and repeatedly locked out while moving bags.

For the price of 6 nights, this hotel is well below expectations. Avoid.

10/10

Exceptional

04 Mar 2026

MICHELLE

Excellent location. Very friendly staff - lovely coffee in a morning in the courtyard

Family

10/10

Exceptional

24 Feb 2026

Terri

Clean room amazing staff.

Partner

10/10

Exceptional

16 Feb 2026

sabine

Room impeccable
Staff amazing
Friendly and efficient
Just a lovely place to relax !

Leisure

8/10

Excellent

08 Jan 2026

Taylor

This place was very cute and cozy. Super close to some great restaurants and bars. Although during the summer the rooms tend to get quite damp, the air conditioner helped a lot though.

Business Self

2/10

Poor

23 Nov 2025

Christopher

Hotel seized operations mid-stay (1 month stay). All they shared is that we needed to vacate the next day by 9am!

2/10

Poor

11 Nov 2025

SHANNON

this place is no longer in business.I made a reservation when I got to the hotel, their doors were closed to all guests. They said they were no longer
Honoring any reservations? I spent several hours trying to locate a place to stay with no help from Marriott.

10/10

Exceptional

10 Nov 2025

TARA

Small and quaint hotel, clean and comfortably appointed, essentials, soaps, creams, coffee, tea, linens, all in room. Actual staffed lobby, easy valet parking, nice walkable location. Only negative bathroom “door” is a bifold, not very private, right next to bed. If traveling as three or 4, there is a sitting room with sofabed- but that bathroom “door” is an issue. Very polite staff/valet.

10/10

Exceptional

02 Nov 2025

Marco

Staff was great and the check in and check out process was seamless

Leisure

10/10

Exceptional

29 Oct 2025

Juan

Room was great. Housekeeping service would’ve been nice maybe once while i stayed.

Business_and_leisure Friends

10/10

Exceptional

22 Oct 2025

Amanda

Good area to explore LA.
Staff were great ( shout out to Gwynn for the ice )

I think it would benefit from some attention from corporate office - needs some basic maintenance and upkeep ( walls dinged up , scuffs and upkeep )

But overall a great location with good acess to public transportation .

It would be nice if there were some partnership with the restaurant inside the building …

Leisure Family

10/10

Exceptional

22 Oct 2025

Emma

The staff was incredibly welcoming and attentive, the rooms were spotless, and the atmosphere was relaxing from the moment I checked in. The location was convenient for exploring the area, and the amenities made the stay even more enjoyable. Highly recommend this hotel for anyone visiting

8/10

Excellent

20 Oct 2025

Michele

This is a quaint little hotel. The staff were extremely friendly. It is very clean. The roof top terrace was peaceful and quiet even knowing there was a lot of traffic traveling by the hotel. I loved the valet. One in particular was extremely accommodating. I will definitely stay here again.

Leisure Self

6/10

Pleasant

08 Oct 2025

Navah

The code system for entering the building as well as my room malfunctioned repeatedly. There was no cleaning of the room, ie garbage removal, towel replacement, even though I stayed for five nights. I was informed at check-in that such service incurred an additional fee. I paid $225.00/a night for a room and facility that looked more like it should cost $150.00/night. The housekeeping staff congregated outside my door because my room was by the supply closet. Their talking was intrusive. The hotel itself shows its age: carpets in the room and hallways are stained, the walls have marks. My tub and sink were slow to drain. On the positive, the staff were friendly, helpful, and responsive when I had to report a problem. They sent a plumber the same day to fix the drains. I know this is a three star hotel, but the facility is pretty rundown for the price they charged.

Business_and_leisure Family

6/10

Pleasant

06 Oct 2025

RAFAEL

Didn’t feel like an actual hotel

10/10

Exceptional

29 Sep 2025

Brett

Nice, modest boutique hotel. Fit the bill for us. Rooms were small and bathroom even smaller but comfortable nonetheless. Room was quiet and bed comfortable. Location was exactly what we were looking for. Inner courtyard was a nice surprise, very cool. Would stay there again...

Leisure Partner

8/10

Excellent

23 Sep 2025

Brianna

This place has HUGE potential, but just fell a bit flat for me. It’s in a gorgeous area, very walkable to so many great places. Issued

2/10

Poor

02 Sep 2025

Ray

Do not book this hotel !

Check in started at 4 PM
We got there at 4 and they charged us $30 to park the car which was not stated on line
By the time we paid and got in it was 4:20
Asked for a room downstairs (I am 74) and we were told all were gone. Really, in 20 minutes?
During our stay that evening and next morning we saw 3 (three people)
We had to go upstairs and the hotel does not have an elevator
Then started the fun opening the door. They give you a number and signs that you are supposed to open your door. No luck. The attendant came up to open the door
At Night you want to sleep?? Think again. Both sides open to the streets. Much noise!!
Do not come here if you want a nice place !!!

Partner

10/10

Exceptional

31 Aug 2025

Marco Bello

loved my experience there very nice staff very very quiet

10/10

Exceptional

11 Aug 2025

Natella

Everything was great!

10/10

Exceptional

05 Aug 2025

jeffrey

Good value and clean. Nice size and good location.

6/10

Pleasant

01 Aug 2025

Taylor

Okay for location. Mostly self-serve

Leisure Partner

2/10

Poor

31 Jul 2025

Shayleen

Valet wrecked my car and hoped I wouldn't notice!

The mandatory valet wrecked my car and nobody, I mean nobody said anything to us. We came out and found our car had been damaged and NOBODY, I mean NOBODY helped us. Not the valet service, not the hotel staff, not the hotel manager! NOBODY!

We ended up leaving a night early because of our experience. This had to be an absolute LOW experience for us. Do not stay here if service matters to you. You will not get any... even if they wreck your car!

Friends_and_family Family

6/10

Pleasant

30 Jul 2025

Tricia

Check in was easy and guy at the desk was helpful.

10/10

Exceptional

23 Jul 2025

Brad Derose

Wonderful

Business Self

2/10

Poor

20 Jul 2025

Michelle

I prepaid and got the code walked in and talked to the front desk person no mention of anything.

8/10

Excellent

14 Jul 2025

kris

Sonder bombarded me with emails to check in online. Did not like that. Prefer to provide my ID in person. The room needs two decent reading lights. And a light in the area meant to hold the open suitcase. Otherwise the room and the property were very nice. One front desk person was wonderful; the other was not engaged. Service staff were hardworking and friendly and welcoming

Leisure Partner

4/10

Poor

11 Jul 2025

Anna

I booked for 9 nights, paid in advance, which i regret. Very poor old rooms with unpleasant smell, and very small, no every day cleaning. Some of them overlooking the patio, without proper window, no privacy. The only reason I give 2 stars instead of one, because one of the receptionist changes my room. Additionally, I had flight rescheduled and was trying to extend for few nights, receptionist insured me room is extended at the same price, however just before original checkout they told me they have no capability to extend rooms, they can only make new reservation and quoted me almost double what i paid. I complained to management, but was ignored. Receptionist who insured me earlier denied it and management told they believe him and not me. I chose to move out rather pay double for such poor accommodation, even at cost of aggravation. Happy with my decision. At list few days spent in nice hotel at the similar price. My advice, ovoid this property if you don’t want to spoil your entire stay.

Business_and_leisure Self

8/10

Excellent

08 Jul 2025

Jessica

Comfy on the edge of Bev Hills

This is a funky vintage vibe, really clean - but the rooms are small for four people (parents and 2 kids). Loved the rooftop lounge and beds were comfy.
Parking is valet only so expect that expense.

Friends_and_family Family

4/10

Poor

07 Jul 2025

Patrick

location

Business Self

10/10

Exceptional

01 Jul 2025

Brenda

Trendy boutique vibes

Super cute for a one night stay. Hotel was very clean and friendly staff. Sucks there aren’t any elevators so taking luggage up the stairs was a bit of a hassle but overall enjoyed my stay

Friends_and_family Friends

4/10

Poor

25 Jun 2025

JENNY MARIE

I had booked a king suite in February for my brother's wedding in June. The day before my arrival I received an email letting me know they had overbooked my room and were downgrading me. Instead of the spacious room I had originally booked over 4 months prior, my family and I were crammed into the smallest king room imaginable. There was barely enough room to walk around the end of the bed to get to the bathroom. I called the hotel to inquire about what had happened to my reservation. Angelica was so sweet, she tried everything she could to help me, even checked with partnering hotels, but was unsuccessful. She wrote a note for the manager to call me the next day. I never received a call. I tried to find accommodations elsewhere, but there was nothing available in the proximity to the wedding. At that point, we were already involved in rehearsal and pre wedding activities. At check in I asked the girl at the desk if they could do anything for the major inconvenience: discounted rate, free parking, anything. The only thing they could do was charge me the price of the regular king room or cancel my reservation. This hotel could be a little gem, but unfortunately it is extremely mismanaged. They didn't seem to care at all how this affected my weekend. Don't book it for anything important.

Leisure Family

2/10

Poor

25 Jun 2025

Kristen

Fool me once. This place appears to be a boutique hotel online and has a cute lobby, however, once you enter beyond that it is an old, dirty motel. The walls are paper thin. You can hear every word the neighbors say and can hear everyone in the courtyard. Even the maintenance staff were not considerate and played extremely loud music at 9 am that the entire place could hear. Don't let the cute photos fool you and look elsewhere.

Leisure Self

4/10

Poor

23 Jun 2025

Sarah

AC was noisy and did not cool room, bath tub dirty, floor wasn’t swept or vacuume

8/10

Excellent

22 Jun 2025

George

Hotel was clean, and well furnished, but lacked an elevator

Business Partner

8/10

Excellent

17 Jun 2025

Crystal E

This place was the perfect spot to drop bags, explore the area, and sleep. The restaurant downstairs was sooo cute and good. No thrills but perfect for what we needed.

Friends_and_family Friends

8/10

Excellent

15 Jun 2025

Sarah

Central location, and nice on site restaurant. The hotel can be a little loud.

Sonder's check-in procedure is app-based and sort of incomprehensible, but the on-site staff make up for it.

Leisure Family

6/10

Pleasant

14 Jun 2025

Tomoko

They were doing construction on the rooms so it was messy in the hallway and noisy.

Leisure Family

8/10

Excellent

04 Jun 2025

George

Excellent location, nicely styled, great rooftop and I loved the Kureg type coffee maker. But the rooms were extremely small. I have never stayed in a place with such small rooms. The bathroom was normal sized but with absolutely no place to place anything down due to pedestal sink. Plus the bathroom door was a sliding barn door style with frosted glass insert. It kept creeping open and the glass allowed light to stream into the bedroom disturbing my partner sleeping.

Leisure Friends

10/10

Exceptional

03 Jun 2025

Allison

Close to bars

Leisure Partner

10/10

Exceptional

01 Jun 2025

Marissa

Great stay!

8/10

Excellent

27 May 2025

Jessica

Great location! Cute property. Extremely thin walls.

Leisure Partner

6/10

Pleasant

24 May 2025

Alan

Great location, basic motel

Not my favorite Sonder. Great location and clean, attractive property. Room was very small and very basic. Bed and pillows weren’t very comfortable and polyester sheets don’t breath and weren’t comfortable to sleep on. Room was near stairwell and we heard guests walking up all night. Wouldn’t stay again.

Partner

4/10

Poor

09 May 2025

Rima

The room and bathroom are very small, no chairs in the room and no available dinin

6/10

Pleasant

29 Apr 2025

Paulina

Basic, noisy but good location

Hotel is very basic, dated furniture and no service. Only good thing is location if you're looking to walk around.

Walls are very thin, i could hear next door neighbors conversation clearly, in addition to street noise.

Partner

10/10

Exceptional

21 Apr 2025

Joseph

This is not a 5 star hotel/resort. It is a wonderful, nice, clean and convenient facility on the edge of Beverly Hills and West Hollywood. Has everything we needed for our stay. Staff was great. The facility was no frills but very worth the price and convenient for us. We would stay again.

Leisure Partner

10/10

Exceptional

18 Apr 2025

Maria Irene Barillas

I like the location and how friendly was the staff

Business_and_leisure Family

10/10

Exceptional

17 Apr 2025

Carmen

I have stayed at the Beverly Terrance 3x...i chose to stay at this small boutique hotel for the safe walkable neighborhood area, local restaurants and two food store down the street. The hotel is clean, staff is wonderful, the Italian restaurant next to the hoel is amazing, the lovely inside court yard is conformable. My only grip is to either up grade the hall carpet or put another flooring in like tile hardwood .

Business_and_leisure Partner

10/10

Exceptional

14 Apr 2025

Patrick

Beautiful property, very clean. Stylish. Great location on border of West Hollywood and Beverly Hills

Leisure Partner

10/10

Exceptional

24 Mar 2025

Karola

Nice room, great staff and good location

Leisure Partner

10/10

Exceptional

24 Mar 2025

Christian

Fun little hotel. What it doesn't have for facilities (no pool, gym etc) it makes up in location and character. All the rooms are different (I stayed in a couple) including some that overlook the legendary Troubadour club. A good choice if you're in West Hollywood or Beverly Hills.

10/10

Exceptional

20 Mar 2025

Sharon

Sweet, quiet hotel. Great location. Would highly recommend.

2/10

Poor

19 Mar 2025

Verified traveler

This is a motel!!!

Awful property, made me check in via a system that does not work online 3 times. The room doesn’t even have water to drink as a curtesy to guests. The property is super rundown and needs a major renovation.

Business

10/10

Exceptional

16 Mar 2025

Verified traveler

Great choice

Easy check in process. You do have to download an app to use this hotel. It did give some really good suggestions about the area. No key, just a code to get into the room. Room was nice and clean. We did not have any issues with outside noise.

Friends_and_family Family

6/10

Pleasant

14 Mar 2025

Colleen

The room was small but clean with comfy beds so that is all a plus.
The girl who was at the front desk when we arrived was super crabby and short with us.
We drove 7 hours so we could tour a university and arrived at 2:30 in the afternoon. She did not great us arrival and just looked at us. So I gave her our name. She just said \"your room is ready, that will be an extra $36. Do you want that or not\".
First...rude! Second, never in my life have I been charged early check in when the room is ready and it is of no inconvenience to anyone to let us go in. Literally never...not even in Vegas! Such BS. Just saying!!!

Business Family

4/10

Poor

14 Mar 2025

Laurie

No maid service. Limited and expensive parking. Shabby rooms. Very noisy. Beds are uncomfortable.

Business_and_leisure Partner

10/10

Exceptional

07 Mar 2025

Moataz

G

10/10

Exceptional

06 Mar 2025

Theresa

Staff was incredibly nice , room was clean and safe

Leisure Self

4/10

Poor

01 Mar 2025

Verified traveler

The room was outdated and it was clear the headboard had fallen off the wall and they left it un-repaired. One of the lamps would not work and the curtains were in rough shape. The worst part of the room was how the inner courtyard/restaurant echoed terribly into the room. Paper thin walls are not conducive to a good nights rest. Other than that, the location is decent and the price was fine for what you get.

Self

6/10

Pleasant

28 Feb 2025

Jason

Room was small but for the rate and the location it was more than fair. Staff was friendly and helpful. Although $30 for parking is a bit steep I think.

Business_and_leisure Self

10/10

Exceptional

25 Feb 2025

Jarisel

Great

Leisure

10/10

Exceptional

18 Feb 2025

Marie

loved this cozy little oasis in Beverly Hills. Stylish and artsy, this place had a warm vibe and great location.

Leisure Family

10/10

Exceptional

14 Feb 2025

Dariella

Logan was great at check in, very kind and helpful!

Self