The Orlando

United States , Los Angeles - CA
LOS ANGELES, 8384 West 3Rd Street
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100 reviews shown

6/10

Pleasant

09 Jun 2026

Jasmine

The property had potential to be amazing! The pool area was nice. The restaurant by the pool was convenient but my hotel room which was a 3 bedroom had all dirty towels I had to ask for more and use the washing machine to clean them. The pool towels we were given were dirty and the kitchen still had dirty pans in the oven. The upside was location and price. Close to Disney, shopping and food.

Family_with_children

10/10

Exceptional

09 Jun 2026

Cheryl

This was our third visit to The Grove. The rooms are spacious and the pools and water park keep our 4 year old entertained. We will be back again!

Friends_and_family Family

8/10

Excellent

09 Jun 2026

Delilah

Lots of trees in the area and pools get full of leaves, the grounds keeper need to do a better job and skimming the pools throughout the day for a better experience. I am a pool owner so I know that it requires work, we pay good money to stay here and we definitely come for the pools and the waterpark, a little bit more attention to detail would be greatly appreciated and skimming the pools throughout the day

Family_with_children

10/10

Exceptional

09 Jun 2026

David

This is our second trip to Florida this year, from
Arizona . The grove was close to our daughter at flamingo crossing. Great staff clean resort.

Friends_and_family Family

6/10

Pleasant

09 Jun 2026

Sofia

The apartment was very complete and comfortable, with a spacious kitchen and in-unit laundry, which was greatly appreciated after a long trip. The amenities were clean, well maintained, and the landscaping throughout the property was beautiful.

Unfortunately, the front desk staff came across as unfriendly and lacking a service-oriented attitude. The exception was a young woman with a piercing working at the side desk, who was kind and helpful when I requested fresh towels. The housekeeping team was by far the most pleasant and efficient.

Before arrival, I received an email confirming that housekeeping would prepare the sofa bed for us due to our long flight. However, it was not set up, and we had to make it ourselves. At check-in, we were offered an upgrade to a three-bedroom condo for USD 20 per night, which felt like a missed opportunity to make up for the inconvenience caused by the property’s own communication error.

I would consider returning because the facilities are excellent, but I hope to see a more welcoming and empathetic guest experience in the future.

Family

8/10

Excellent

09 Jun 2026

Frank

Deben mejorar la limpieza en la habitación,pasillos y elevadores,

Family_with_children

10/10

Exceptional

09 Jun 2026

Karina

Great place family friendly !

Family_with_children

8/10

Excellent

09 Jun 2026

DAILY

Property was ok

Family_with_children

10/10

Exceptional

09 Jun 2026

Gloudina

We had an issue with charges to our card and got told to fix it with our bank and yet the charges didn’t match up. We paid everything Friday when we checked in, they had a bunch of hidden fees and deposits that aren’t disclosed when booking, and a 18% gratuity on everything that you buy. And yet somehow we still owed them and things just get explained away as fees. I love the hotel, but that, I probably wouldn’t go back.

Family_with_children

10/10

Exceptional

08 Jun 2026

Nathaniel

Great environment great environment

Friends_and_family Family

10/10

Exceptional

08 Jun 2026

Michael

Great Place

Family_with_children

10/10

Exceptional

08 Jun 2026

India

Loved it

4/10

Poor

08 Jun 2026

David

I regret booking this stay and would not return.

Check-in was chaotic. I waited exactly one hour in line just to receive my room keys. During a busy summer weekend, the resort appeared completely unprepared to handle peak occupancy.

The staff were friendly and worked hard to make guests feel comfortable, but they seemed overwhelmed by the number of guests.

Cleanliness was disappointing. On Friday, I came across a spilled container of fried rice scattered across a stairwell floor. When I passed through the same area on Sunday, the rice was still there. Many of the issues stem from overcrowding and the type of guest experience it creates. Common areas were disorderly, noise levels were excessive, and on both Saturday and Sunday nights someone loudly banged on our door and ran away, waking our children each time.

The apartment-style accommodations were adequate but showed signs of deferred maintenance, including non-functioning outlets, malfunctioning roller shades, and visible wear and tear.

The water park was extremely crowded on Friday and Saturday, though Sunday was noticeably more enjoyable. The resort’s layout is another major issue. The building design creates bottlenecks and makes circulation cumbersome during busy periods, contributing to a consistently congested atmosphere.

While there are positives, they were outweighed by poor operations, overcrowding, maintenance issues, and a layout that struggles to support the number of guests on property.

Family_with_children

10/10

Exceptional

08 Jun 2026

Sarai

Love the place, the amenities are great for families!

Family_with_children

4/10

Poor

08 Jun 2026

Kayla

The property is very confusing to get around and only had one working elevator in our building so had long waits. But once you got to the pools they were great.

Family_with_children

4/10

Poor

08 Jun 2026

Denice

This property is not maintained well. I specifically requested to be in a recently remodeled condo in which the check-in clerk obliged only for me to get to it and find a moldy shower and stained bathtub. Our washer had mold all over the inner ring. The hallways of buildings one and three smell horrible. I was prepared with cleaning supplies and disposable linen; however, I felt disgusted each day when showering. I planned on providing the hotel staff with this information but when checking out with Soha, I was barely given a glance and not even asked about my stay. This place looks the part on arrival but it is far from nice. The property likely was nice upon opening but now it’s just a place for quick turnover without any thought or effort to improve. It’s cheap because it’s NASTY!

Family_with_children

6/10

Pleasant

08 Jun 2026

Regina

I had to wait 2 hours for them to give me my room

Family_with_children

2/10

Poor

08 Jun 2026

Daunica

The extra hidden fees!! Everytime I went to the desk I got a hidden charge! It’s $120 to park by the way! Just to park!! $300 hold for “incidentals. The staff is rude! Most of the stuff in the rooms are broken! And we had bugs in our bed!! Oh and don’t worry you won’t get to enjoy the pool it’s most likely over capacity! There was were 33 people inside the jacuzzi when capacity was 22 😒 it’s all smoke and mirrors this place is terrible oh and the flow rider surf thing is $75 a person 😒

Friends_and_family Family

10/10

Exceptional

07 Jun 2026

Olivia

Horrible WiFi connection

Friends

10/10

Exceptional

07 Jun 2026

Skarleth

Siempre vamos a este hotel ! Tiene todo que no tenemos ni que salir de el ! Water park, restaurantes, Parqueo bajo techo y hasta un Mini market

Family_with_children

10/10

Exceptional

07 Jun 2026

Briona

Check in was a little long. But other than that everything was great!

Family_with_children

6/10

Pleasant

07 Jun 2026

Carmen

The rooms were dirty, front desk staff not helpful

Family_with_children

10/10

Exceptional

07 Jun 2026

Gabriell

My 14 and 16 year-old really loved the resort. They were able to run around and enjoy all the amenities. They love the waterpark, the arcade and the gym.

Though the mattresses were a bit stiff. Overall, the space was accessible for my 83-year-old grandmother.

The whole family had a good time.

Family_with_children

10/10

Exceptional

07 Jun 2026

Tia

I love the Grove that was my Fifth time going

Family_with_children

4/10

Poor

07 Jun 2026

Nancy

The property need more maintenance, the halls are so dirty , the bathrooms has a lot of mold and the elevators was out of service during the all stay! First and last time, the resort needs a lot of remodelations !!!

Family_with_children

8/10

Excellent

07 Jun 2026

Tyeshia

The stay & property was amazing.. I would’ve given 5 stars if I had of received towels & washcloths after requesting for them 2 days & never receiving them. So plan to bring extra towels and washcloths with you!

Family_with_children

6/10

Pleasant

07 Jun 2026

William

1.5 hour wait to check in. $80 to park for 2 nights. That’s after the resort fees. They nickel and dime you for everything. Nothing is included.

Family

6/10

Pleasant

06 Jun 2026

Armando

3/5 Stars - Fantastic Customer Service, but Lacks the \"Wow\" Factor
Overall, our stay was decent, but the hotel definitely lacks a \"wow\" factor. We were disappointed to find the water slides and lazy river closed upon arrival, with no email notification beforehand. On the positive side, our room was upgraded from a 2-bedroom to a 3-bedroom, though the interior felt very outdated.
A major downside occurred on our second night when the fire alarm went off twice around 1:00 AM. There was no announcement or follow-up communication, forcing our whole family to head down to the lobby and ruining our night's sleep. Additionally, the location is a bit far from the main Orlando parks and attractions, averaging a 35-minute drive.
Giving this 3 stars based on the price, outdated facilities, and closed amenities. However, the absolute highlight was the customer service—staff at the lobby, restaurants, and throughout the property were outstanding.

Family_with_children

2/10

Poor

06 Jun 2026

Anastasiya

Slide was broken and they never informed us

2/10

Poor

06 Jun 2026

Morigan

I stayed here with my family, the room was NASTY. Dust everywhere floors were not cleaned upon arrival. When I called to say something they told me rooms only get cleaned every two days. Just nasty

Family_with_children

6/10

Pleasant

06 Jun 2026

Stephanie

Stayed 3 nights. Didn’t make sense to me that they ask you to reuse the pool towels for the whole duration of my stay. Basically if its soak u cannot get new ones.

Property is a bit dated and the rooms are older than the pictures in the display when booked. Large usable space with full kitchen though which is a perk for families.

Knives and scissors werent cleaned properly, had sauce all over it when i tried to use them. Came with only 1 complimentary dish washer pod for 3 nights?

Check out is at 10am - most resorts give you atleast till 11am.

Waterpark is fun, but need to go early to get a seat under an umbrella or else you are in the sun all day.

Server will bring you food to your lounge chair, food is reasonably priced.
Fruit cups $6
Fries $6

Most entrees are between $16-18.

Wasn’t a bad property but probably wouldnt go back.

Family_with_children

10/10

Exceptional

06 Jun 2026

Janet

It was great, staff friendly and the room was clean

Friends_and_family Family

6/10

Pleasant

06 Jun 2026

Amy Lyn

Staff was amazing, rooms need to be upgraded or maintained. It looked like they were replacing dead bushes and trees outside. The airflow to the bedrooms were poor so we were all hot sleeping. Lots of things in the rooms were broken, stained, missing. Staff were all amazing

Family_with_children

10/10

Exceptional

06 Jun 2026

Ryan

We absolutely love the water park at **The Grove Orlando**! We've been there multiple times, and it never disappoints. The kids have an amazing time every visit—they especially love the slides, splash areas, and all the activities designed for families.

The park is always clean, well-maintained, and organized, which makes it easy to relax and enjoy the day. The staff has consistently been friendly, helpful, and attentive, creating a welcoming atmosphere from the moment we arrive.

One of the things we appreciate most is how family-friendly everything is. There’s plenty to keep the kids entertained for hours, while parents can enjoy the comfortable surroundings and peace of mind knowing the facility is well cared for.

We've made so many great memories here and will definitely keep coming back. If you're looking for a fun, clean, and well-run water park experience in Orlando, The Grove is a fantastic choice. Highly recommended for families! ⭐⭐⭐⭐⭐

Family_with_children

10/10

Exceptional

06 Jun 2026

Sherri

Beautiful rooms. Don't plan on checking in before 4:00 p.m. It will be after that

Family_with_children

8/10

Excellent

05 Jun 2026

MARIO

Bonito

Family_with_children

10/10

Exceptional

05 Jun 2026

Samantha

Beautiful hotel the kids loved it

Family_with_children

10/10

Exceptional

05 Jun 2026

Amber

The perfect place for families with small kids!

Friends_and_family Family

10/10

Exceptional

05 Jun 2026

Jessica Judy Ann

Great place to stay

Family_with_children

6/10

Pleasant

05 Jun 2026

Olga

Falta mantenimiento en general paredes sucias y con pedazos sin pintura . Las alfombras de los pasillos sucias .
Las habitaciones amplias cómodas y agradables .

Family

10/10

Exceptional

05 Jun 2026

Bridgette

Clean spacious rooms

10/10

Exceptional

05 Jun 2026

Sabrina

My family and I really enjoyed this resort. I'm not sure of the previous negative reviews, because our experience was outstanding. The food was great, the staff was kind, the drinks were top-notch, and the rooms were spacious with everything you need for a family.They offer chef service for your room that is amazing. I will definitely be back!!!!!

Family_with_children

2/10

Poor

05 Jun 2026

Lakaya

⭐☆☆☆☆ 1 Star

Very disappointed with my stay at The Grove Resort & Water Park Orlando.

During our stay, we discovered bed bugs in our room, which completely ruined our family vacation. After returning home, we had to wash and disinfect our clothing, luggage, and personal belongings to ensure we did not bring the problem into our home.

In addition, our group requested rooms together, but we were assigned rooms far apart, creating unnecessary inconvenience throughout our stay.

What was most frustrating was the way the situation was handled. Although a one-night credit was issued to another reservation in our party, I was still charged the full amount for my stay despite being directly affected by the bed bug issue. When I contacted the resort, I was informed that no adjustment had been made to my reservation.

For a resort of this caliber, I expected much better cleanliness, customer service, and accountability. A bed bug issue is a serious concern, and I do not feel the resolution provided was fair considering the inconvenience and stress my family experienced.

Unfortunately, based on this experience, I would not stay here again.

Family_with_children

4/10

Poor

05 Jun 2026

Nichole

We had a lot of issues with our room. Leaky freezer, soaking we carpet in the guest closet, curtains to the deck look like they had chocolate rubbed all over them, a couch cushion smelled strongly of urine, and lightbulbs in both bathrooms would flicker when ever they were on.

Friends_and_family Family

6/10

Pleasant

05 Jun 2026

Tyler

The resort had very nice pools and the kids loved all the water attractions. It was very clean and always felt safe.
The parts we didn’t like; room was not ready at 4pm. I questioned why, rooms were still being cleaned and their policy is check in STARTS at 4pm. We finally checked in at 5:30.
They offer shuttles to Sea World, the catch is you leave the resort at 7:30am and will not be picked u p until 6:45 pm. We had small kids and there was no way they would last that long but they were the only options so we had to drive.
At check out we needed a luggage cart. You can get one but you have to leave your drivers license with them and will get it back when you return the cart.

Family_with_children

10/10

Exceptional

04 Jun 2026

Leonard

The grove is a 5 start resort and is very clean and has a lot of activities for kids

Friends_and_family Family

10/10

Exceptional

04 Jun 2026

Latasha

Everything was amazing besides the water smell in the room..

Family_with_children

10/10

Exceptional

04 Jun 2026

symone

Great stay

Family_with_children

8/10

Excellent

04 Jun 2026

Yereni

🙌

Family

10/10

Exceptional

04 Jun 2026

Alexandra

Clean extremely spacious and no need to leave the area

10/10

Exceptional

04 Jun 2026

Andre

Miguel at the front desk checking was the ABSOLUTE BEST 👌 😎 . Extremely helpful

Family

10/10

Exceptional

04 Jun 2026

Sharmya

After looking at a few properties, The Grove is the best!!! Has everything you need

Family_with_children

10/10

Exceptional

04 Jun 2026

Katherine

Nice place

10/10

Exceptional

04 Jun 2026

Tigist

Best place

Family_with_children

6/10

Pleasant

04 Jun 2026

henton

The property was nice. The check in line was crazy long never experienced that before. We use the resort as a home base to access the surrounding theme parks around Orlando. Didn't interact with staff that much but when we did it was good. We spent one day at the surfari water park it was OK. Lazy river need cleaning. There were trash along the side of the pool. Water slide was great kids like it. The room we got was good but it had alot of lint dust. We wiped it down but it didn't help. Maybe because it was recently renovated. Property has construction going on during our stay at the resort (May 29 - June 2).

10/10

Exceptional

03 Jun 2026

Hao

good

Family_with_children

6/10

Pleasant

03 Jun 2026

Christina

The room was very clean and spacious. Loved having the full kitchen. The rooms were very clean and they were definitely trying to keep the hallways looking nice. The resort is huge and everything is very confusing so be ready to walk a lot. The “waterpark” was ok. Not sure I would call it a waterpark but the kids enjoyed it. The arcade looked awesome until we got over $100 in game cards and every game seemed a little rigged in the hotels favors which can be very disappointing for a child. I would save your money and go to Dave and Busters or something. We did not eat at the hotel so we can’t speak on that. I will say that the location seemed very far from everything we did 30mins or more. Employees were friendly. I would not say I would not stay there again but I would definitely check how far away it is from the things we want to do next time. We did get Free Parking and resort fees by booking through the ExpeidaVIP so that was nice. I think it would be great for families if you plan to stay around the resort. I’m sure there is a lot they offer that we did not take advantage of.

Family_with_children

8/10

Excellent

03 Jun 2026

Micaela

Was a beautiful resort!! Definitely family friendly, the rooms were spacious and designed nicely. I would definitely go here again. The only this is I wish there was more things to do at the waterpark. I wish there was a wave pool, maybe a couple other fun things for adults to do at the pool as well.

Friends

2/10

Poor

03 Jun 2026

Samuel

The view standing outside the resort is beautiful but the upkeep has fell off. Customer service all around is horrible. We had issues with plumbing when we first checked in and they didn't send someone til the last night we was there. We went 3 days with bad plumbing. Customer service at the front desk barely answer the phones. We had to walk down to the front desk just to get ahold of someone. When we first checked in our room, the room was not properly clean and the sheets and counters was dirty. We requested extra sheets, towels and wash cloths and they didn't arrive until 2:00 a.m after calling the front desk the third time. They didn't even knock on the door to let us know that the sheets were dropped off. We didn't see them until morning. I also had to walk down to the front desk to get tissues for both bathrooms because they just simply will not answer their phone. Went to Walmart to get cleaning supplies to properly clean the room and wash sheets and towels that were already there. Upon washing the sheets and towels there was mold in the washing machine dispenser where you put liquid washing powder and I have pics to prove it. Overall, we just didn't enjoy our vacation there and will not return. Our original booking was for 5 nights but we canceled after the 3rd night because we didn't enjoy our stay. We decide to finish our vacation at the Marriott resort and we're having a blast right now. The rooms here are clean. Bar here is great and the resort everything!!!

Friends_and_family Family

8/10

Excellent

02 Jun 2026

Theresa

Rented a 3/3. . 3 adults ,5 kids ages 7-13. . Room is nice and spacious . We were left in a pile on table 4 large towels , 5 hand towels ,and 3 wash clothes .. Said pool towels were in room . We did NOT have any . Room had full kitchen but there was ONLY a single egg frying pan , cookie sheet ,and a pot to cook with ( that was it ) . No mixing bowls either . So after spending 300.00 on groceries . Nothing to cook the food with ...Min height to go on water slides was 46\" or 48 so our 7 yr old could not go on he was stuck in the baby section (as he called it ) he was inch too short ....Gratuity is included in ALL food and drink purchases . For 5 dip n dots @7.99e gratuity was over 10.00 to walk to freezer n hand them to me .. Last there is no broom or vacume provided in room so if your a clean freak you have to pay fee to have someone come in and clean ...There is only 1 pkt of dishwasher det provided . 1 sm box laundry det , 1 roll paper towels , oh n no OVEN MITTS either . I do like the resort and will go preparred if we ever go again . Dont get me wrong , resort is nice . Just preparring you for what to expect .. We were in bldg 1 , 3 rd floor J section

Friends_and_family Family

6/10

Pleasant

02 Jun 2026

Jennifer

I found the staff wasn’t very helpful except maybe a handful of people. The spring was beautiful and nice. Well kept clean, but I found the Safari waterpark was dirty and not nice. The rooms are outdated but manageable if they have the necessities you’re supposed to have in the room overall I think this resort is 3 1/2 star probably would never go there again. Also for future reference when you go to check-in, leave your suitcases in the car if not, you’ll only have to put them back into the car to drive to your parking area.

Family_with_children

10/10

Exceptional

02 Jun 2026

lorenzo

Bhf

Family_with_children

10/10

Exceptional

02 Jun 2026

Carl

Nice resort. Loved the lazy river and pools. Rooms were big and well maintained. A bit pricey but worth the price.

Partner

10/10

Exceptional

02 Jun 2026

Monica

We traveled to Florida for a family wedding and chose to stay at this resort for fun and relaxation while we visited the state. We enjoyed the Waterpark daily and even had family that lives in the area come and visit us at the 3 bedroom suite that we had for 5 days. The resort allowed my family to come onto the property and even enjoy the Waterpark with us one day which was wonderful.. I loved the experience the property was clean the employee are really friendly. I would come back to this location when visiting family in Florida.

10/10

Exceptional

01 Jun 2026

Laurice

I really like how everything was on the property, only dislike is the how slow the elevators are and how the water park doesn’t serve free lunch for kids on the resort

10/10

Exceptional

01 Jun 2026

Penny

We will be back! Love this place. It was wonderful

8/10

Excellent

01 Jun 2026

Genaveve

Family friendly! Comfortable rooms! Great staff!!! Bright rooms (no blackout curtains) and not very sound proof, but everything else was perfect! We loved having a kitchen and washer & dryer right in the room!

Friends_and_family Family

2/10

Poor

01 Jun 2026

Dorothy

Change my room the next day. Down grade my room
And still charge the same . Ask for things the come with the room never never received them. Too much walking.

Family_with_children

10/10

Exceptional

01 Jun 2026

Tamara

Perfect for kids, the water park was fantastic. Rooms were cozy and comfortable! Definitely will be back soon!

Family_with_children

10/10

Exceptional

01 Jun 2026

Yailen

Habitación muy limpia

Family_with_children

6/10

Pleasant

01 Jun 2026

Deshunda

For this to be a family resort the kitchens and bathrooms are poorly stocked. One pot for a family to cook a full meal is insane, no dish towels so we had to use washcloths and paper towels to clean the kitchen. The ice machine didn’t work at all!!!

6/10

Pleasant

31 May 2026

Timothy

The room was fine, there was a lot of stuff. That was good and bad. It seemed like

10/10

Exceptional

31 May 2026

Simone

I loved that all things featured online were actually what was available onsite. The wait staff was kind and my boys had a blast

Family_with_children

4/10

Poor

31 May 2026

Matthew

This place is awesome if you squint and dont really pay attention. Honestly, it felt like lipstick on a pig. We stayed for 8 days. I wish I had booked a different property, in hindsight.

Family_with_children

10/10

Exceptional

31 May 2026

KRYSTAL

Very spacious, great space, love the property.The resort everything was five stars

Family_with_children

10/10

Exceptional

31 May 2026

Tiffany

Very family friendly. Very clean. The pool and waterpark were very fun.

Family_with_children

8/10

Excellent

31 May 2026

Jacqueline Garcia

Clean room very big

Family_with_children

10/10

Exceptional

31 May 2026

Franchesca

Excelente facilidades y habitaciones

Family

2/10

Poor

31 May 2026

Jilda

Not able to do early check in or late check out although they say you can on website. We got a 2 bedroom family suite. They use laminate wood floor most likely not water proof as our bathroom had brown ooze coming up from the tile. Their way of fixing the problem was putting a towel down for the week we stayed there while walking over the dirty towels and not changing towels daily since they didn’t give us a new room. Be prepared to walk and get lost if your room is not where the water park and pools are. The architect must have forgot to put closets so they decided to put racks in the bathroom for a closet not even a door to separate and the safe was just sitting in the bathroom. You can only use a credit cards and tip is already included in each charge. There was a sign kids eat free with purchase of adult meal but we got charged I guess everything they advertise is subject to change.

Family_with_children

10/10

Exceptional

31 May 2026

Laura

The rooms were clean and well appointed. Pool and water park were clean and staff was helpful

Family_with_children

10/10

Exceptional

30 May 2026

RUBEN

Overall great place to stay. Rooms were very clean, and staff is friendly.

Family_with_children

10/10

Exceptional

30 May 2026

Troy Omar

Food was great

Family_with_children

10/10

Exceptional

30 May 2026

Ashley

This resort is large and lots of people. You will wait in line for everything. I messaged house keeping and they never responded. The bell hop was so busy we had to get management to help get our luggage for us. The rooms were amazing. The water park was fun. Food and everything is very expensive.

Family_with_children

10/10

Exceptional

30 May 2026

Jessica

Felt at home in the suites. Was able to cook, do laundry, enjoy breeze on balcony and have fun with my kids at the resort waterpark. Third time on this property…definitely recommend this for families.

Family_with_children

2/10

Poor

30 May 2026

Sharon

I found no pleasure here at The Grove.
Very thirty halls floors,walls and room with broken damage furniture.
No helpful directions No one know how to get around. Appliances not working!
Food went bad over $100..
Very good at apologizing.

Family_with_children

10/10

Exceptional

30 May 2026

Quinndarren

Loved it ❤️

Family_with_children

10/10

Exceptional

30 May 2026

Tamara

Resort is amazing with great amenities. Love the location. The view was stunning.

Family

10/10

Exceptional

30 May 2026

Sinh

Everything here was great the only thing is the staff are not friendly and nice

Family_with_children

8/10

Excellent

30 May 2026

Ashley

Beautiful place for family fun, water park was great. Rooms were clean, stacked with everything you would need for your stay. Only critique is the parking garage, they are definitely tight, but Overall it’s a great place we loved everything about it!

Family_with_children

10/10

Exceptional

30 May 2026

Ryan

This is a great place for big families going to Disney!! Great pool areas and the water park is awesome!!

Family_with_children

6/10

Pleasant

30 May 2026

Ahmed

Room was not as clean as expected and they didn’t clean daily and limited staff

Family_with_children

10/10

Exceptional

29 May 2026

Vanessa

The property itself is well maintained and a lot to do onsite. Great place for families.
The rooms are very spacious. There was some notable areas that needed proper cleaning and upkeep, but overall it was nice for the price.

Family

10/10

Exceptional

29 May 2026

Mireya

Excellent resort, love it, the only thing I am not giving five stars is because the difficult to understand the map of the property, just walking too much for my room to the main lobby for example or to go to the market and the indications are confusing.

Family_with_children

10/10

Exceptional

28 May 2026

Christopher

Great place will be back

Family_with_children

6/10

Pleasant

28 May 2026

Christina

Very disappointed with this resort for several reasons. 1) Check-in was at 4pm, we arrived around 420 and didn't get a room assigned until almost 6pm, and that was after complaining. 2) The staff are not knowledgeable, and have no hospitality. They see you waiting for something, and no one asks if you've been helped. They walk pass you in the hall, don't say hello. If you ask for anything no one has the answers, and they seem to be moving extra slow so the next person has to help you. 3) The condos are nice, but outdated and need maintenance. One of our rooms ceiling fan was so loud and shook like it was going to fall down. 4) They offer \"happy hour\" at their bars during certain times. 1 closes before the happy hour starts, the other was never open and we stayed 5 days, 4 nights... You can tell the hotel is either short on staff or something. 5) I did not see any of the event activities that were offered. This resort could really use restructuring, including staff

Family

10/10

Exceptional

28 May 2026

Victor

my kids loved the water park and the spacious rooms

Family_with_children

10/10

Exceptional

27 May 2026

Oziel Izahi

Wave surf sim is reservations only