Chamberlain West Hollywood

United States , Los Angeles - CA
West Hollywood, 1000 Westmount Drive
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100 reviews shown

10/10

Exceptional

10 Mar 2026

david

Great hotel

Partner

10/10

Exceptional

03 Mar 2026

Mary

Exceptionally accommodating staff. Safe area. Easily walkable to restaurants, pharmacies, etc. Rooftop pool was great on our 90F day. No need to eat out anywhere - The Fitting Room (on-site restaurant) did not disappoint.

Friends

10/10

Exceptional

06 Feb 2026

Maxwell

Nice hotel with large rooms, really comfortable beds and nice amenities. Staff are great & love the cucumber water in the lobby on a hot day!

Leisure Family

6/10

Pleasant

31 Jan 2026

Jason

Department was really nice and food was the rest of the building however, as we had a disability room I sort of felt like we were pushed into at basement the apartment was very dark and right beside us was the stairs and all night we heard people running up and down the stairs so we did not really get a good flight sleep .

One thing we also discovered the valet parking was $70 per night however if you park in the street you get a parking ticket It's $58?

Overall the chamber is in a central location in West Hollywood with Santa Monica Boulevard between a 2 minute walk away and trader Joe's just across the road

Leisure Partner

6/10

Pleasant

27 Jan 2026

Chase

The front desk staff, housekeeping, and in-room dining were excellent—friendly, attentive, and genuinely helpful. Unfortunately, several issues took away from the overall experience.

The valet staff were rude and extremely slow, which was especially frustrating given the high valet fee. The walls are paper-thin; I could clearly hear the guest next door coughing and the person above me blasting music and stomping around.

I had to switch rooms, yet both rooms had gnats/flies. One of the two elevators was also out of service (I was told this has happened before), and the remaining elevator was very slow and jolted hard when stopping, which felt unsafe.

For the price of the stay—and the expensive valet—I would recommend staying at one of the sister properties instead, as they appear to be better managed and more efficient.

10/10

Exceptional

17 Jan 2026

Zachary

Great hotel amazing staff. Great pool Olivia flor and Ramesh amazing customer service. Whole entire staff is A +. Really enjoyed my stay. Very convenient as well. Weho prime location

10/10

Exceptional

05 Jan 2026

Sarah

First impressions can be deceiving — this hotel is truly a hidden gem. The Chamberlain has classic old Hollywood charm and an unbeatable location: walkable to spots like the Rainbow Room, Trader Joe’s, and Gracias Madre, with a quick Uber ride to just about anywhere else in West Hollywood.

We stayed in a studio suite with a fireplace and balcony, and it was incredibly spacious and comfortable. Best of all, it was super quiet, which is very important to us — a rare find in this area.

We loved the bar, which doubles as a coffee service in the mornings, and the rooftop pool was perfect for both sunrise and sunset. The staff was warm and welcoming, greeting us at check-in with their signature champagne cocktail, which immediately set the tone for the stay.

Charming, comfortable, and thoughtfully run — we would absolutely stay here again and highly recommend it.

8/10

Excellent

03 Jan 2026

Jon

This was my second stay at the Chamberlain WH. It's in a great location for walking around in WeHo and easy drive to Beverly Hills and other nearby places. The property itself is nice, the staff was very friendly and helpful. The rooms are very large, with a separate sitting area with a couch, table, chair and large screen tv. The bathroom is large as well. The room was clean, but some of the fixtures and finishes are starting to show some wear and tear. Obviously, some of this is natural, but I believe I noticed that on my first stay around 18 months ago. Also, while located in a quiet area, the doors slamming in the hallways and people talking loudly does seem to bleed into the room. Not sure what can be done about that. My hearing isn't the best, but it is never fun to be woken up at 1:30 am to someone knocking loudly at a door nearby because he/she didn't have a key or whatever the situation is. That's not the hotel's fault necessarily either. In any event, a nice stay, if not a bit pricey, but for what I needed on this trip it worked out well.

Leisure Friends

10/10

Exceptional

31 Dec 2025

Whitney

Great location, large and clean rooms, very friendly staff. Would definitely stay here again!

Leisure Family

6/10

Pleasant

29 Dec 2025

Song

Good quiet location. Fitness room was clean, well equipped despite its small size. Very very spacious for the whole family. The size of the room was the best part of the hotel. It would have been nice if there was a microwave in the room. Valet parking seemed very expensive ($65?) But it may be a standard in this area.

Working elevators, bathroom doors that actually close and conceal (forget about any ways to lock it) sinks that drain, and steps inside the room that doesn't cave in would be the bare minimum a hotel for this price should provide and guarantee. Plus, house keeping service is only provided when booked in advanced. They claimed that this info was given at check-in but, I don't think so.

Then, the staff tries to clean your room when \"privacy\" sign is hung AND we are on late check out. We had four occupants and they only provide three sets of towels. Even after requesting an additional set, only three sets are replenished after housekeeping service is done.

The one working elevator was extremely tiny, slow and jerky. Any Expedia Gold perks must be requested, including late check outs and drinks for each occupants.

Leisure Family

10/10

Exceptional

28 Dec 2025

Brett

Great hotel and staff

Friends_and_family Family

10/10

Exceptional

27 Dec 2025

Bruce

Courteous staff and very nice room

Leisure Partner

6/10

Pleasant

15 Dec 2025

angel

Hotel is a bit outdated. Needs some remodeling. Pool bar wasn’t open. Parking is 65$ night.

10/10

Exceptional

14 Dec 2025

William

Amazing Vibe

10/10

Exceptional

12 Dec 2025

Hak Kyu

Kindness people however there is a little bit of strange smell at floor way sometimes.

2/10

Poor

11 Dec 2025

Nikki

Charged me $230 for no reason.

10/10

Exceptional

01 Dec 2025

Lori

The best hotel in West Hollywood! Huge rooms, lots of amenities, super friendly staff. I just love it! My favorite place to stay in WEHO

Partner

10/10

Exceptional

25 Nov 2025

aret

Excellent

10/10

Exceptional

24 Nov 2025

Susan

Very spacious room and the staff made it feel like a home away from home

Friends_and_family Friends

10/10

Exceptional

17 Nov 2025

steven

Great hotel

8/10

Excellent

16 Nov 2025

Daniel

Beautiful room. Excellent value and location. Terrible neighborhood car alarms in the morning made me check out early (with a headache). Staff was completely unconcerned. Room service knocking at my door at 8 am (had the wrong room). Completely disturbed my stay. Again, check out staff was pretty dismissive when I shared feedback. Checked out and checked into the Four Seasons. Was cared for on a different level.

Business Self

10/10

Exceptional

10 Nov 2025

Elliot

Staying at the Chanberlain is always a great experience. It's in a prime spot close to WeHo and Sunset, rooms are large and comfortable and you can catch a great sunset on the roof pool.

10/10

Exceptional

10 Nov 2025

Sarah

I really enjoyed my stay at this charming boutique hotel tucked just off the Sunset Strip — such a great location in a lovely neighborhood. The only downside was having to use valet parking and pay a nightly fee instead of self-parking, which I found a bit inconvenient at first. However, the valet team completely won me over — especially Enrique, who was always friendly, attentive, and genuinely kind. His great attitude made coming and going a pleasure. Overall, a wonderful stay in a beautiful spot.

Business

10/10

Exceptional

05 Nov 2025

Kory

Very good location in a quiet neighborhood with easy walking access to either Sunset or Santa Monica Blvd.

Partner

10/10

Exceptional

04 Nov 2025

Tamara

Great hotel with extra large, spacious rooms. Walking distance to so much, but tucked away in a private community. Always love staying at the Chamberlain.

Business_and_leisure Self

10/10

Exceptional

03 Nov 2025

Nicholas Gennaro

Great room. Friendly staff. Perfect location. Great pool area. My only complaint is how slow the elevators were. Otherwise- fantastic. I’ll definitely stay there again.

6/10

Pleasant

01 Nov 2025

brian

Since my last stay, they’ve stopped daily room cleaning. Apparently you have to stay at the hotel a minimum of 4 nights in order to “deserve” this basic hotel amenity. They also seem to be trying to save money and have switched to a crappy 1-ply toilet paper. Cutting corners at the guests expense.

10/10

Exceptional

30 Oct 2025

JoAnn

The room was gorgeous. We didnt want to leave. Excellent customer service. Great room service and great food! Will book again.

Partner

8/10

Excellent

29 Oct 2025

Robert

Good location.

Leisure Partner

10/10

Exceptional

22 Oct 2025

Ian

The pool view and vibe was great~ And the bartender was great~

Leisure Partner

6/10

Pleasant

19 Oct 2025

Brian

Elevator not working carpets in room dirty

Business

8/10

Excellent

14 Oct 2025

Niteen

Renovated.

Dark room with no view.

Leisure Family

10/10

Exceptional

12 Oct 2025

Chad

Spacious room with privacy for a family of 4. Boutique hotel located in a quiet neighborhood within walking distance of plenty of restaurants, shopping and entertainment. Will definitely be staying here again.

Leisure Family

8/10

Excellent

11 Oct 2025

Timothy

Very nice room and hotel is perfectly located for a weekend in West Hollywood. Our only gripe was the couple with small boys staying above us that let them run and jump back and forth for hours over our heads when we were trying to rest and the staff would not even contact them and ask them to quiet down.

Friends_and_family Friends

8/10

Excellent

09 Oct 2025

Jonathan

Everything was great except the hotels weird policy only to clean the room on the third day of your stay. Towels didn’t get changed and our garbage pails were full. It’s post Covid. If I wanted to stay at a place were they don’t make the bed or bring fresh towels I’d stay at an air BNB Nice hotel. Nice staff. But. We arrived on Saturday and they cleaned our room Tuesday. Not a good policy if you want to be considered a top hotel.

Friends_and_family Family

10/10

Exceptional

24 Sep 2025

Karen

I can't say enough good things about this place! The staff were super friendly and accommodating. The location was perfect for us in a quiet residential neighbourhood with a short walk to the Sunset Strip and Santa Monica Blvd and a Trader Joe's 5 minutes away for supplies. The room was AMAZING! So spacious and immaculately clean. Roof-top pool was awesome. Free coffee in the mornings was a nice little bonus. The only negative thing I can say is that our room had a door for the option of conjoining rooms and the soundproofing was not great. (Although it may just have been a family of loud talkers and a kid who screamed a lot!)

Leisure Partner

10/10

Exceptional

23 Sep 2025

Veronica

This was a very nice hotel, but they ask for a large deposit that was not disclosed before arrival.They told me that they would return the remainder of my deposit in 7-10 business days. I have not received it as 9/23/2025. My stay was 9/4-9/7

Leisure

4/10

Poor

20 Sep 2025

McKenzie

A little disappointed…

Upon arrival the workers were extremely friendly. Unfortunately once we got to our room there were qtips, hair ties, crumbs all over the floor & near the beds. The bathrooms weren’t clean either. We had some snacks delivered in the evening and when we went to open the fridge there was OLD FOOD, the STUNK the whole room up for the whole evening. We requested another room and apparently none were available. All they did was come to the room and remove the old food from the refrigerator, not clean it nor get rid of the smell.

Friends_and_family Friends

10/10

Exceptional

19 Sep 2025

Peter

Front desk staff was amazing

Leisure Self

10/10

Exceptional

19 Sep 2025

Whitney

The staff was awesome from the valet who took our car to the front desk to the cleaning staff. Very friendly and knowledgeable. The room was very big and clean and very nice well appointed. The rooftop was very pleasant as well. we really enjoyed every aspect of it. Very comfortable bed. Nice little touches in the room and if you need ice, they bring it to you. Excellent service all around.

Leisure Partner

8/10

Excellent

12 Sep 2025

Dylan

Valet parking was good and easy. Everything was good, except room service didn’t clean our room which was disappointing to come to after a long day out and about.

Leisure Partner

10/10

Exceptional

10 Sep 2025

Jekaterina

Great property. Couldn’t find it at first as it looks like a regular apartment building. Very clean and convenient location.

Business_and_leisure Self

10/10

Exceptional

08 Sep 2025

Dennis

We love staying at the Chamberlain West Hollywood. Great location & walkable to so many great bars & stores in WeHo! The staff are always friendly and make us feel welcome. Thank you for another great stay.

Leisure Friends

10/10

Exceptional

05 Sep 2025

Peter

Check in was a breeze

Leisure Friends

10/10

Exceptional

03 Sep 2025

Randel

I will return

Leisure Partner

6/10

Pleasant

29 Aug 2025

Corinne

The staff was very nice but you couldn't even get a coffee after the restaurant was closed. There is a coffee machine in the room but it has powered cream - terrible.

Leisure Family

6/10

Pleasant

27 Aug 2025

Nicole L

Not good if you have sensory issues.

Pretty property and lovely staff, just not a place for people with sensory issues. The sheets are polyester blend (so hot), synthetic fill pillows and robe, and they have installed motion detection light switches which cause lights to go on in the middle of the night (different color temperatures). I slept terrible multiple nights and sadly would not go back.

Business

10/10

Exceptional

25 Aug 2025

Gregory

Wonderful staff. The suite was so homey and the pool has an impeccable view. Great walkable proximity to Sunset strip and other WeHo things to do. Would absolutely stay again!

Leisure Self

10/10

Exceptional

24 Aug 2025

Ann Katrine

Wonderful Botique hotel

Excellent Hotel in prime location
Loved the roof top pool and room

Friends_and_family Family

6/10

Pleasant

22 Aug 2025

Verified traveler

The hotel is

Friends_and_family Family

10/10

Exceptional

18 Aug 2025

Lisandra

The property was very nice and quiet. The staff members were always friendly. Food service was yummy no disappointments. Overall had a great stay for the 5 nights I was there

Leisure Partner

10/10

Exceptional

17 Aug 2025

Ashley

I travel a good bit and am a bit of a snob when it comes to hotels. This hotel is such a gem!!! Is set a little bit off the busy streets so it’s quiet but so many great places you can walk to easily. Our room was like a mini apartment with the sunken den, large bedroom bath and dressing room. The restaurant was excellent for great coffee and afternoon snacks. We loved all the valet guys (it’s a little pricy to park overnight)! We will definitely stay again!

Leisure Partner

10/10

Exceptional

15 Aug 2025

Kelly

Great stay

10/10

Exceptional

14 Aug 2025

Jamie

Beautiful suite and very walkable location.

6/10

Pleasant

13 Aug 2025

Nancy

Loved the area. Close to the tar pits, academy museum. Room was wonderful. The only negative was the expensive hotel parking (65 a night no self parking only valet on the property) and add ons (taxes, fees, city worker protection fee, urban amenity fee, etc. and etc.) that amounted to over 450. (it did include one meal for two in their modest restaurant.). The additional fees turned a three nights stay from 900 to almost 1400. For that reason we will not be staying there again.

Leisure Partner

10/10

Exceptional

12 Aug 2025

London

Well rounded.

Leisure Partner

10/10

Exceptional

08 Aug 2025

Sirilak

Great location in the middle of WeHo. Room is very clean and big. No

10/10

Exceptional

07 Aug 2025

Jenna

The property was absolutely beautiful. Peaceful & quiet. Very clean. The property is very close to Beverly Hills and walkable to things

Leisure Partner

10/10

Exceptional

04 Aug 2025

Debbie

Great location that's close to main attractions and restaurants. Living area of hotel room was fantastic.

Leisure Partner

6/10

Pleasant

31 Jul 2025

shannon

The carpet in my room could have been cleaner. The place was ok. I got what I paid for. It’s definitely a place to stay if you’re just passing through

10/10

Exceptional

31 Jul 2025

Brittany

Great location! Beautiful hotel with a nice rooftop pool! Will definitely stay here again!

Friends_and_family Family

10/10

Exceptional

31 Jul 2025

Wendy

Everything about the property was amazing. I did have difficulty getting room service; basically told to get my own coffee down in the restaurant, then hung up on. So that was the only disappointing experience I had during my whole stay. Valet, Front Desk, and Housekeeping were amazing !

Business_and_leisure Self

6/10

Pleasant

31 Jul 2025

Katrina

Disappointed a bit

My problem was with the cleanliness in bathroom and pool area. In the bathroom the shower glass needed a better cleaning job, there was something black on the tile back wall. The vents on the bath fan was almost covered in lint. We went out to the pool area about 8pm and every where to sit had food utensils, cups, silverware etc around all lounges in cabanas. This was very unacceptable in a hotel of that supposed caliber. As far as staff, the valet, check-in/ out, restaurant/ bar people were excellent. I had no encounter with food. I filled my coffee mug with coffee and had my water container filled.

Business

8/10

Excellent

26 Jul 2025

Yin Chih

Hair found on sofa bed. A very nice lady came up to change the bedsheet for us after we called to report it. Location was nice and quiet.

8/10

Excellent

23 Jul 2025

Hilary

Lovely location

Loved this stay. The hotel is in a lovely area, really easy to walk around WEHO. Olivia on the front desk was helpful and all other staff were friendly and kind. I wish room cleaning didn’t need to be requested but I understand the system.

Self

10/10

Exceptional

22 Jul 2025

Lucie

4th time staying here. Great for business and leisure

Business Partner

10/10

Exceptional

22 Jul 2025

Janet

Loved it

10/10

Exceptional

16 Jul 2025

yuna

It offers great convenience.

Business_and_leisure Family_with_children

10/10

Exceptional

11 Jul 2025

Randel

Beautiful property

10/10

Exceptional

08 Jul 2025

Scott

Our stay was amazing, Valet was super professional and so was front desk and guest services.
Restaurant was 🔥🔥🔥
My dooood McKinley was handling business in the restaurant/bar. Definitely coming back💯

Friends_and_family Family

8/10

Excellent

06 Jul 2025

David

Three day stay

Nice place and a good location. The best part of West Hollywood. Make sure to be on the top floor as the lower floors are not quiet if there are people above you. The food sucks. Don’t order anything. Staff are very nice.

Partner

10/10

Exceptional

05 Jul 2025

Lori

Best hotel in West Hollywood

The best place to stay in West Hollywood. Large rooms. Clean and comfortable. Rooftop pool. Walkable to everything

Business

10/10

Exceptional

03 Jul 2025

Richard

The property is nice and in the heart of West Hollywood. It was nice and quiet. The water pressure in the shower was a little low but all in all I had an excellent stay.

Leisure

10/10

Exceptional

30 Jun 2025

Benjamin

Good location. Nice large rooms with a great rooftop pool

Leisure Family

10/10

Exceptional

30 Jun 2025

Talia

Great location! Quiet street with beautiful trees and gardens. Short walk to Trader Joe’s at the end of the street. A 10 min walk to the sunset strip with lots of cafes/restaurants. A short uber ride to Hollywood Blvd and Beverley Hills. We stayed in a One Bedroom Signature Residence (Recently Renovated). Family of 4, two kids aged 12 & 15. The kids slept on the sofa bed and said it was comfortable. The layout of the room was great. I particularly liked the large bench & mirror outside of the bathroom where we could place our toiletries. I could also do my makeup & hair there without occupying the bathroom. Two complimentary bottles of water daily. Complementary coffee in the restaurant in the morning. Loved the heated rooftop outdoor pool, great view of the city. There is bar near the pool and a fire-pit that you can ask the staff to light. Now for the minor negatives. The rooms are serviced daily, however the day after our arrival, the staff forgot to clean our room. Although, when we called reception for fresh towels, they promptly sent some up. The rest of the days, our rooms were cleaned. However, towels seemed to be an issue every day except one day, as we only received 2 bath towels for a family of 4. We just collected fresh towels from reception on our way back from outings. The only other thing I will say about the room there is a kitchenette, however no dishes/cutlery. Although, the restaurant will happily provide you with cutlery. Would definitely stay here again!

Leisure Family

10/10

Exceptional

29 Jun 2025

Sandra

Room layout, location, convenience, friendly staff.

Leisure Self

4/10

Poor

21 Jun 2025

Sara

I booked this hotel through Wotif for 6 nights and unfortunately, the pool was under repair for the entire duration of our stay. This was extremely disappointing, as we specifically chose this hotel based on the photos and amenities, especially the pool, which looked clean and inviting online

At the time of booking, there was no information on Wotif about scheduled pool maintenance, and had we known, we could have booked other nearby hotels—many of which were cheaper but without pools. We chose this one because of the pool feature, and that amenity was unavailable throughout our stay.

I raised the issue with the hotel reception, but they said they couldn’t assist since the booking was made through Wotif, and directed me to follow up with Wotif .

Leisure Family

6/10

Pleasant

21 Jun 2025

Sue

The hotel was nice but the prices were very high. We ordered a pot of coffee and a cup of decaf in the morning and the bill was $28.00. Everything was very expensive.

Leisure Family

8/10

Excellent

17 Jun 2025

Jason

Very nice room

Friends_and_family Family

10/10

Exceptional

16 Jun 2025

Diane

Rooms are well appointed and very clean. This is a boutique hotel in a quiet and safe area. Trader Joe's is a very short walk away - great to grab some snacks. Best part is the rooms are huge! With 3 of us staying, the room was extremely comfortable. Would definitely recommend a stay here and would stay again.

Leisure Family

10/10

Exceptional

14 Jun 2025

Evan

Great hotel. Nice location. Nice room.

10/10

Exceptional

13 Jun 2025

Pedro L

The pool and location in WeHo

Leisure Partner

10/10

Exceptional

12 Jun 2025

Jeffrey

Great room, great location. We will be back next year!

Leisure Partner

10/10

Exceptional

10 Jun 2025

Martin

Lovely stay, great place to stay for birthday!

Leisure Friends

10/10

Exceptional

01 Jun 2025

Jeff

Very nice motel. Older building, but very well maintained. Rooftop bar was really nice.

Leisure Family

10/10

Exceptional

31 May 2025

Madison

Beautiful room and such helpful staff. Would definitely recommend to anyone looking for a nice and quiet room in the area!

Leisure Partner

10/10

Exceptional

30 May 2025

James Findlay

This property was a real find. Excellent rooms, and rooftop pool was quiet and nice to relax at after a long day of touring. Bar has a happy hour, although not much atmosphere down there.

Leisure Partner

10/10

Exceptional

25 May 2025

Adrianna

Beautiful, well maintained hotel. Suite with balcony was the perfect room. The staff at the hotel couldn’t have been more helpful and pleasant.

Leisure

10/10

Exceptional

24 May 2025

Kirsten

Super nice and comfortable. My favorite place to stay when visiting LA

10/10

Exceptional

24 May 2025

Scott

Great stay. Everyone so nice.

10/10

Exceptional

21 May 2025

Anna

Great hotel and location

Great location, lovely clean hotel with spacious rooms. We had a sofa and tv that was lovely to relax in after exploring all day.

Friends_and_family Family

8/10

Excellent

18 May 2025

David

Peleton didn’t work

Leisure Self

8/10

Excellent

05 May 2025

Ishimine

Nice staff

Leisure Self

10/10

Exceptional

01 May 2025

Timothy

This is a lovely boutique hotel set on a leafy peaceful residential street and the area is easy access to all things LA without the hustle bustle of a big hotel on a busy heavy traffic street. This hotel has a very charming Euro appeal and vibe, and the pool on the roof is tranquil and low key place to relax and wind down.

Leisure Self

10/10

Exceptional

01 May 2025

Marusya

great

10/10

Exceptional

27 Apr 2025

Thomas

So cute, comfortable, and great location.

Leisure Partner

8/10

Excellent

22 Apr 2025

Kevin

Property itself was nice, not extravagant or pretentious. My family loved the size of the unit, large TV and the room service.

Leisure Family_with_children

8/10

Excellent

22 Apr 2025

Daniel

The price of what you paid for in the Chamberlain may not be worth for some but the accommodation the hotel can bring may be worth it. However, don’t be surprised if they tack on various fees to the bill which might come out costing more than it should.

Business_and_leisure Friends

10/10

Exceptional

20 Apr 2025

Melissa

The entire stay was amazing. Staff was helpful and friendly, the room was huge with more space when we could ask for. The location was great for basically everything you want to do in WeHo, Sunset strip, Hollywood and Beverly Hills. The rooftop pool was beautiful, a hot tub would be the perfect addition!

Business_and_leisure Partner

10/10

Exceptional

17 Apr 2025

Matthew

An elegant hotel at a reasonable price. Quiet, leafy neighborhood, big comfortable rooms, nice staff, convenient West Hollywood location … what else could you ask for?

Business_and_leisure Family