Name: Ramada Plaza by Wyndham West Hollywood
Address: 405-101And 10 Freeways, West Hollywood, 90069, US

8/10

Excellent

21 Jul 2026

Antti

Room, AC and bathroom were nor fully up to expected standards at this pricerange in LA

Friends_and_family Family

6/10

Pleasant

19 Jul 2026

Maria

It’s ok
But if you want modern this is not it

Self

8/10

Excellent

18 Jul 2026

jacqueline

It’s right in the middle of West Hollywood. Easy to walk to everything. Room had a great mirror. Nice balcony. Next to Trader Joe’s and erewhon. Fun

Family

4/10

Poor

17 Jul 2026

MONICA

The hotel is not as advertised. There is no restaurant onsite and the pool area is not very nice. Rooms are very basic. The area is unsafe at night. Great location as close to sunset strip and restaurants however we didn’t feel safe at night. The bathroom door handle was also falling off. The rooms need to be updated.

Friends_and_family Friends

8/10

Excellent

17 Jul 2026

Jill

Great location in WeHo; very safe. Erehwon is right across the street; Trader Joe’s, CVS, and places to grab a bite all within walking distance. Location is close to Runyon canyon, Hollywood walk of fame, Griffith Observatory - made Ubering very easy.
Room was updated and clean. The shower had the best water pressure. Lobby is outdated. Staff was very helpful.

Family_with_children

4/10

Poor

17 Jul 2026

Ryan

Great location, but dated.

Friends

4/10

Poor

15 Jul 2026

Victor

It’s good, but as a guest they charge you $50 for parking; it’s very expensive the room actually costs less than the parking.

Friends

8/10

Excellent

15 Jul 2026

Kisun kim

close to Erewon and trader joe, Shake shack. all walking distance.

Family

6/10

Pleasant

15 Jul 2026

KARINA

Good location.

Family

2/10

Poor

15 Jul 2026

Ricardo

Queen beds are not queen size, room was dirty.

Family_with_children

6/10

Pleasant

15 Jul 2026

Jennifer

For the price, the building was fine. No lobby, no restaurant. Be aware that there is no light canceling curtains and there were long black hairs all over: bed, bathroom etc and I’m blonde, my partner is bald.

Partner

8/10

Excellent

14 Jul 2026

stephane

L’hôtel a vieilli et méditerait une rénovation des chambres . Il y avait une odeur de vieux , un peu moisi , dans notre chambre .

Partner

8/10

Excellent

13 Jul 2026

Tobi

It’s was good for a night needs a Big upgrade:)

6/10

Pleasant

13 Jul 2026

Jeanine

I stayed at this location because it was the closest Hotel to the Hospital were my spouse was having major surgery and would be for at least a week. The rooms floor did not feel like it was swept or mopped as there was crumbs and other things on the floor. The bathroom is very old and outdated. The walls are thin and I did not sleep well because you can hear patrons walking and talking through the hallway, and it seemed like someone was always slamming a door which woke me up several times. It was not a room where I could relax in and feel comfortable. The room literally served for a quick nap and a shower. They charged 50 dollars a night for parking which I thought was insane. That was an extra 200 dollars for four nights. I checked out early because I did not want to stay there any longer. There was EV charging which was a plus but the parking lot was small and shared with a rent a car parking service which made it hard to find a parking spot. I would not stay here again.

Partner

10/10

Exceptional

13 Jul 2026

Victoria

Clean and friendly staff.

Friends_and_family Family

10/10

Exceptional

13 Jul 2026

Susan

The rooms are nice, and the beds are comfortable. We had a hard time finding parking when we returned late after seeing a play at the Pantages. Some nice dinner choices in the area.

Friends

2/10

Poor

11 Jul 2026

jackshon

Parking overpriced 50$, not clean

Friends

8/10

Excellent

11 Jul 2026

Mark

Great stay! Location was perfect...walkable to several wonderful restaurants, bars and sights!

Friends_and_family Family

2/10

Poor

11 Jul 2026

Tracey

Absolutely DO NOT stay here! Worst hotel I
We’ve stayed at. I wouldn’t let my worst enemy book here!!!!? Shouldn’t even be allowed to be operating. Overpriced. Rude staff determined to argue with you at every chance. We even saw them arguing with other customers. False advertising as there is no restaurant or bar. They closed years ago!!! Room was old and carpet looked as if not vacuumed. Had to sweep crumbs out of bed sheets. Building itself feels as if it’s about to crumble and fall down. Wonky uneven floors and dark hallways to get to your room. Room was on a main road so very noisy. Do yourself a favour and book elsewhere!

Friends

8/10

Excellent

10 Jul 2026

Hector

Staff was very nice and helpful! We had no issues with our stay except for a small toilet leak.

Family

10/10

Exceptional

10 Jul 2026

Mario

Friendly and great location

10/10

Exceptional

08 Jul 2026

Enrique

great service and hotel room but parking is very expensive at $50 a night

Self

8/10

Excellent

07 Jul 2026

Loretta

A little dated, but very responsive. We had our mini fridge and our iron replaced immediately.

Partner

8/10

Excellent

05 Jul 2026

Rebecca

Check in to the hotel went smoothly. We parked in the garage and it was easy to find a spot. It was a bit unsettling to see the thick plexiglass at the check in counter but given the current state of affairs it makes sense to protect the staff. Our room was clean and nice. There was a light that was missing a cover and the bathroom was a bit dated but it was fine overall. There was not a breakfast offered in the hotel but there were several places within walking distance to get breakfast which was convenient. We didn’t use any of the other amenities in the hotel so can’t speak to those. The staff was friendly and helpful.

Partner

6/10

Pleasant

04 Jul 2026

Shira

Very basic clean rooms.

Friends

6/10

Pleasant

03 Jul 2026

Glenn

Staff:
I requested when I checked in housekeeping services. Housekeeping never showed up.
Calling housekeeping to get service on the phone was not answered. The front desk answered the phone and took my request, then when I called back a minute later did not pickup. Finally when I went to dinner, gave the front desk a list of my requests. When I got back I got the items.

Room:
The coffee maker area has not been cleaned. Made me question the rest of the room

Self

10/10

Exceptional

02 Jul 2026

Rolf

A real gem in West Hollywood! Ample parking on the property! Spotless rooms!

Partner

6/10

Pleasant

01 Jul 2026

Kimberly

Great location, walkable area, hotel is not very clean

Friends_and_family Family

2/10

Poor

30 Jun 2026

Soocorro

Old hotel, need remodeling, poor lighting, bad conditions and extremely old furniture and building

Family_with_children

8/10

Excellent

30 Jun 2026

steve

It's an okay hotel for the price. Ple ty of shops, bars and restaurants nearby and centrally located to get around LA

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Claudia

To room was spacious, clean and quiet. And the location is great!

Self

6/10

Pleasant

29 Jun 2026

Gary

Room amenities poor. My room had no shampoo. Toilet was clogged and room smelled. The door to room was ajar and changed rooms because of bathroom.

Self

8/10

Excellent

28 Jun 2026

brittany

Room was clean overall. Bathroom could use a remodel looks dingy. Beds are not comfy at all! Need new pillows and mattresses bad. Overall give the rooms a 3.5/5. Parking is not the best. $50 a night and the spots are WAY too cramped . When cars park next to each other makes it difficult to get in and out of your car. Overall it was a good stay but idk if I’d rebook.

Family_with_children

4/10

Poor

28 Jun 2026

Stefanie

First, there is NO bar/lounge/restaurant on the property even though it says there is. One of the top reasons I booked this hotel was to have an on-site bar and food so I was 100% disappointed not to mention the FALSE advertising.
The security guards/garage attendants weren’t friendly at all and the $50/night parking fee is highway robbery! The rooms are decent but our two double need room was small. The only good thing is the hotel location and Sonya was nice at check in.

Friends

10/10

Exceptional

26 Jun 2026

Donell

The room was clean and the water pressure was good.

Self

8/10

Excellent

23 Jun 2026

tara

Was clean only complaint is no microwave in room. Read other reviews on Same property and that was the only complaint

Partner

2/10

Poor

23 Jun 2026

Sasha

The price for this room was outrageous. The bathroom had a blood stain on the wall and a pubic hair on the floor. The overhead light was out in the bathroom. There was a strange smell in the hallway- maybe mildew? There was no air conditioning in the hallway and when we arrived the air was off in the room and it was very stuffy. The manager did nothing and was dismissive. There is a public garage that they charge you $50 for! To top it off, I had to walk down the car ramp with my suitcase and my cane (knee surgery) as there is no elevator. Rough experience.

Friends_and_family Friends

10/10

Exceptional

22 Jun 2026

Wade

Great location and great staff.

Family

10/10

Exceptional

22 Jun 2026

Gerardo

Good

Friends

4/10

Poor

21 Jun 2026

Kim

Am 68 traveling with my 90 year old Mom. I told her how great this place would be. Since I have stayed here about 5 times in the past. We checked in at a rate of like 232.00. No one at check-in mentioned that there would be no power in the entire hotel from midnight until 0730 am. We planned to leave early on our 17 day travel with this hotel, the 1st of 10 bookings with expedia. It was dark at 0530 and I had to use my flashlight on my phone to get downstairs. No one at the desk, no guard in the garage, no elevator service. Our room had gotten hot and hearing aids charging did not fully charge due to no power. Some guy finally walked in asking what I wanted. Did not identify himself as staff, so I was a little scared. Asked why no power and told it was scheduled maintenance, and pointed to paper flyers on the desk. So we as guest were supposed to look at some flyer on the desk for this info. Shame on you for charging full rate on a room when you knew we would be without power. And at this price you could have told us at check-in.... This is how you treat older guest..... We could not leave early as planned due to no elevator service. Manager at desk was rude and pointed to flyer...I feel I should get some of my money back for the lack of respect and services that I paid for. They even emailed me to check-in before I arrived while on the plane, but did not tell us about power issue....shame shame shame.. Pool was not clean, full of leaves and debris..

Family

10/10

Exceptional

19 Jun 2026

Jesus

Clean room

Friends

8/10

Excellent

19 Jun 2026

Krishnakumar

We had a wonderful stay at the Ramada Plaza by Wyndham West Hollywood Hotel & Suites. The location was excellent, with easy access to restaurants, shopping, and popular attractions in West Hollywood. The room was clean, comfortable, and well-maintained.We especially appreciated the convenient amenities, reliable Wi-Fi, and overall value for the area. The hotel made our trip enjoyable and stress-free. We would gladly stay here again and recommend it to anyone visiting Los Angeles.

Family_with_children

6/10

Pleasant

19 Jun 2026

Brandon

Rooms are outdated, bathrooms are in rough shape. Bathtub wouldn’t even drain properly while showering, bathtub overflow was covered in silicone, shower rod was half ripped out of the wall, looked like it possibly had mold on it as well. Pool closes early at 9pm. Parking is expensive. Pretty decent options for food in the area. Air conditioning worked good at least.
Some rooms share a balcony which means the adjacent room can just look in your room if you forget to close the blinds.

Partner

2/10

Poor

17 Jun 2026

Diana

This was the worst hotel I have ever stayed in!!! They charge 50 dollars a night to park!! What hotel charges customers to park??!!! The water in my tub wouldn't go down!! Super disgusting!! I paid 1,300 dollars for 4 nights and they still asked for a 300 dollar deposit when I got there!!
No breakfast and no room service!! Absolute trash of a hotel. The staff is even worse!! Do not waste your money!!

Friends

6/10

Pleasant

17 Jun 2026

Anita

The parking was horrendously expensive

Friends

10/10

Exceptional

16 Jun 2026

Helen

Need friendly staff no one seemed happy to see us it was an overall good stay except no room service

Friends

10/10

Exceptional

15 Jun 2026

Javier

Very clean, easy to get around to and from the hotel and staff was very friendly and helpful!

Friends

4/10

Poor

15 Jun 2026

OSVALDO

I have stayed here many other times and I always have a good experience buy this time was not the same, the person who assisted me with my check in didn’t want to help me with a simple request a ask for, I understand when it’s not possible but he didn’t even check or try to make it possible, my room had a weird small and when I went to check out the other person in the front desk, I was right in front of him and he didn’t even notice me, I need to go, it was no one else there.

Self

8/10

Excellent

14 Jun 2026

Paresh

Old hotel but the location and amenities were excellent.

Partner

6/10

Pleasant

14 Jun 2026

James

The advertisement of restaurant and bar is false and should be removed from the amenities. They have been closed for three years. Small hotel, small rooms, bathtub but no plug or spice. Shower only.

Partner

4/10

Poor

13 Jun 2026

Cheryl

Old hotel in West Hollywood. Kinda pricey for what we paid for. Rooms need updating. One of the light switches in the bathroom looked burned. Overall clean but nothing to rave about. Overnight parking was $50.

4/10

Poor

13 Jun 2026

Kashif

A building that needs a complete remodel from the outside in. It’s one of the few lower cost hotels for patrons visiting West Hollywood. I’ve reserved a stay here for over 10-years so I’ve witnessed the staff change multiple times. In my experience the way they treat LGBTQIA+ visitors has also changed over the years. West Hollywood Pride takes place every year in June and the Ramada is well aware the influx of people in the area from Friday-Sunday, so there’s no excuse to pretend as a business and call it “blackout” There is simply no excuse to tell any guest their room may or may not be cleaned and to also clean it subpar, leaving long strands of hair on the entire floor and it also be infested throughout the bathroom. The prices is not worth, paying to park for an area that appears to be deteriorating each day. Sadly, the shut down and abandoned Kitchen 24, certainly doesn’t help the curb appeal.

Partner

2/10

Poor

12 Jun 2026

Melissa

There was power outage from 10:45pm 6am. And it was through the city. We weren’t notified when we checked in. There’s just a sign posted. Instead of them telling you directly. There was no sign how to exit since the elevators were down. I was stuck in the building. And then I had to exit the building from alarm door. Because there security guard was taking his sweet time to find me. There was so much noise above us they kept continuing saying nothing was going on. The hotel is very cheaply made so you can literally hear every noise from the room above you. On top of that when we checked in this has never happened to me I had a car they charged me for 1 day of parking when my reservation was 3 days. So when I came back after my surgery I couldn’t get back In. Mind you parking is inflated at $50 a day.
Not one person there had customer service skills. No one greets you or notifies you when they having issues. Because all they want is your $$$. They made it seem like I was the problem. There was so many ways they could’ve handle the situation. Especially like making signs on how to really exit their building because not all stair cases in their hotel lead to no exit. Also they do not tell you when you check in that you need to call 24 hours in advance for room service. We had to put all our trash outside the door bc the room was smelling. No one picked up the trash while we were there. Just overall the WORST EXPERIENCE IN A HOTEL I EVER HAD. Be prepared to be treated horribl!

Family

10/10

Exceptional

11 Jun 2026

Noe

The staff was amazing and hotel close to the event.

Friends

4/10

Poor

10 Jun 2026

Charles

Ramada needs to renovate the hotel. The furniture is old, have missing paint, scratched up, the tub does not drain well. You are not suppose to have standing water around your feet while you are taking a shower. You need to install microwaves in the rooms. For the prices the hotel rent the rooms, and the money you are making, everything I just mentioned earlier should have already been done! And last but not least, the morning shift needs to be a little more warmer with the guess. All this is the reason why I am going elsewhere the next time I go to WEHO PRIDE!

Partner

6/10

Pleasant

09 Jun 2026

Larry

This hotel used to be a great hotel to stay in West Hollywood but now they have bulletproof glass in lobby and the amenities seem to not have been upgraded in quite some time. Parking in the hotel lot is way to expensive at $50 per day and the staff was less than helpful. You have to advise the front desk to clean your room 24 hours in advance to have your room cleaned; a $300 deposit was taken for no amenities.

Friends_and_family Family

8/10

Excellent

08 Jun 2026

Bradley C.

Better with hard wood floors.

10/10

Exceptional

08 Jun 2026

Kelly

The staff was amazing! There were road closures and they helped guide us in. Throughout our stay they were helpful to us. We will return to this hotel because of the staff!

6/10

Pleasant

07 Jun 2026

Clara

It was okay. Better than other cheaper hotels. It was in a fun location. I was not stoked on the $300 security deposit. The hallways were creepy. when you walk in the hotel , it’s dark and creepy.

10/10

Exceptional

05 Jun 2026

Jose

Spacious room, very walkable location in West Hollywood. Bed was very comfortable and AC was fantastic. The coffee in the room could be better and a water dispenser on each floor would be fantastic. Room service had to be requested in advance. Loved the huge mirrors in the rooms

Partner

10/10

Exceptional

04 Jun 2026

Roberto

Staff was very helpful and patient.
Room was clean and well maintained.
I didn't like the fact they did not have any breakfast or restaurant.

Self

6/10

Pleasant

03 Jun 2026

Markus

Expensive parking, very expensive suites for the way they are look in real life, I was expecting good quality for that price but feels like I was in cheap motel

Partner

4/10

Poor

03 Jun 2026

irvin

rooms smell like clorox all the time

Partner

6/10

Pleasant

01 Jun 2026

Ellie

Location was good. Room was pretty dated and on an angle. Our draws kept sliding open and the plugs didn’t go into the wall properly.

Partner

8/10

Excellent

26 May 2026

Sandra

The room was clean and the beds were very comfortable. Great location!

Friends_and_family Family

10/10

Exceptional

26 May 2026

Jamal

Great location friendly staff the outdoor pool was great heated if im correct and great location for restaurants

8/10

Excellent

25 May 2026

Jessica

This hotel has a great location - near a Trader Joe's, Erewhon, and tons of food & shopping options. I loved how close it was to what I needed. It also provides a fairly secure parking garage, even if the price is a little hefty ($50 a day). The room I stayed in was a little dated and housekeeping is only available upon request, but it was clean and pretty quiet. Overall, it wasn't overly impressive, but it was a solid choice and a decent experience, especially since I was prioritizing location as a solo traveler in town for a few days. The kindest employee was in concierge services -- when my room wasn't ready, they offered to hold my bags and he was very kind, welcoming, and helpful!

Self

8/10

Excellent

24 May 2026

Jason

Needs some upgrades but it is a consistent spot, and always a good stay.

Friends_and_family Friends

10/10

Exceptional

24 May 2026

Amit

close to sunset strip and easy access to metro

Self

10/10

Exceptional

22 May 2026

Braulio

Management was very responsive and very helpful to me.

Partner

10/10

Exceptional

22 May 2026

jamal

Proximity to shops and bars

Friends

6/10

Pleasant

21 May 2026

Sandra

Older hotel, clean and comfortable for a one or two night stay. Restaurant advertised on site closed. Had a hard time finding coffee or breakfast near by (unless driving via a car).

10/10

Exceptional

20 May 2026

Christian

Stayed for a week. Concierge was very friendly, service desk as well. Housekeeping must be informed the day prior to you wanting the service. They were also very friendly. Property is nice. Rooms are cute. Suites are the only rooms with microwaves but other than that no complaints at all. Great location.

Partner

8/10

Excellent

19 May 2026

Guy

Parking is easily accessible but costly

8/10

Excellent

18 May 2026

Kara

It served the purpose.

Partner

8/10

Excellent

18 May 2026

Matthew

I have to admit, when I first arrived the hotel looks like it had seen better days. The lobby and exterior needs an update. However, I was pleasantly surprised when I was shown to my room. It was clean, large and comfortable.
The staff on the whole were friendly. However, when I first arrived they were not very welcoming. After a long haul flight I arrived for at 8am. It was way too early to check in which I appreciate and I understand that my room was unlikely to have been vacated yet. However, felt they could have been a little more accommodating. They basically just asked me to come back at 1pm to see if my room was ready. I would have been happy to have paid extra for an earlier check in. Instead I was left wandering the streets of Weho for hours.
The location is great if you are after nightlife with all of Weho’s bars on your doorstep.
I would stay here again

Self

10/10

Exceptional

18 May 2026

Yesenia

This hotel is always so quiet and relaxing. It’s so close to entertainment and dinning. Great service. The staff are friendly and welcoming

Friends

8/10

Excellent

18 May 2026

Elaina

a

10/10

Exceptional

17 May 2026

Racheal

Staff was great I just wish in the description and information of the deposit it specifies the deposit is more than the room and you pay that upon arrival. It’s really frustrating how now I have to wait 3 days for it to rerun to my account…

10/10

Exceptional

14 May 2026

Christopher

I realize there are some negative reviews about this hotel, but I have stayed here numerous times and always find it to be a good experience. Addy checked me in and was quick and friendly. The room was clean with a comfortable bed and nice bathroom. The hotel doesn't have any amenities (restaurant, bar, pool, etc.) but it is right in the middle of West Hollywood and there are dozens of restaurants, bars, and cafes right outside the door. If you are looking for luxury, this isn't it, but if you want a clean, comfortable room in the middle of a great neighborhood, stay here.

Self

8/10

Excellent

11 May 2026

Amy

I didn’t know there was a pool

Friends_and_family Family

10/10

Exceptional

10 May 2026

Vincent

I have stayed here too many times to count over the past 20 years and I keep coming back!

Self

8/10

Excellent

08 May 2026

Hector

Convenient location

8/10

Excellent

07 May 2026

Lisa

The Ramada always delivers. Room was clean, modern, minimal noise and the area was near many of my “go to” spots. Since I was traveling solo, I felt very safe too. Loved that there was a laundromat (2 or 3 each of washing and dryer machines) with detergent right on the same floor.

Self

8/10

Excellent

06 May 2026

James

Very clean room, bed was very comfortable. The hotel was in a great location, close to everything that was on my agenda. The staff were all very helpful and nice. The pool was excellent and very clean. I would recommend this hotel for sure.

Self

8/10

Excellent

06 May 2026

Marijo

Hotel need a lot of TLC

Partner

10/10

Exceptional

06 May 2026

Anthony

Overall great experience

Friends

6/10

Pleasant

05 May 2026

Brittany

Description is wrong - there is NO restaurant, bar, breakfast, cafe etc. location is great , Trader Joe’s right across the street . Tons of food options nearby. Rooms are clean but furniture is fairly beaten up. Walls are the definition of PAPER THIN. I mean you can hear every single word spoken in the room next to you.

Partner

8/10

Excellent

04 May 2026

Emma

Older hotel but they have made updates to try to keep it modern.

Friends_and_family Family

10/10

Exceptional

04 May 2026

Marisa

YES!!!! Finally an affordable spot in West Hollywood that is safe, clean, and has true late checkouts available!! This spot is so close to so much, both by walking distance and by car (which means an Uber to almost any given spot on the Sunset Strip is cheap!). I stayed here after having a different hotel cancel my reservation unexpectedly, and I made this booking the very same day and still got a fabulously affordable rate (and on a Friday as well)! Our room was very clean and very spacious, close to the pool and fitness area, and had a very comfortable bed. Given it's by the Sunset Strip our plan was to be out late each night, we're talking at least out until 3 am. While normally we make the standard 11 am checkout work, it's always nice to be able to sleep in and fully get ready before leaving a hotel. Most late checkouts are until 1 pm at the latest, but here they had a 3 pm and a 4 pm available for an extra charge, which we opted for and was absolutely worth every penny!! Staff was very kind and had a good balance of checking in with you while also not being intrusive and bugging you.

We'll stay here again and again!!!

Partner

6/10

Pleasant

04 May 2026

Ronald

The place was very loud, was a loud party in the room beside me all night long my last night there.

10/10

Exceptional

03 May 2026

Luis

Rooms are always clean and staff always pleasant and friendly and parking is great.

Friends_and_family Friends

6/10

Pleasant

01 May 2026

RUSS

Broken coffe maker, shower had no body wash

Partner

4/10

Poor

29 Apr 2026

Michael

This place is pretty run down. It does not look like the pictures. The check in is behind bulletproof glass, I’m assuming it used to be a bank teller station. The rooms are weird and old with no charm and the parking was $50 for self parking!

Self

10/10

Exceptional

27 Apr 2026

Keith

The staff were always super helpful and very friendly. The rooms were great for the price. Hotel was clean, tidy and functional.

Self

10/10

Exceptional

27 Apr 2026

Jonathan

Comfortable and clean in a great location if people love to party in nightclubs, gay clubs on Santaonica Blvd and famous music sites like \"The Wisky' or \" Viper Room\" all the historic clubs for music and Comedy Clubs The Laugh Factory and others.

This was a business trip. Very affordable compared to almost all 5* plus hotels with room rates starting higher than any hotel (outside of NYC)

Number 1 best part for my or anyone's needs is location, location, location lik

Self

10/10

Exceptional

27 Apr 2026

Adolfo

Quiet location and clean and staff is friendly

Friends

2/10

Poor

25 Apr 2026

martell

This hotel is very outdated and staff were not welcoming. When I checked in(after a 6 hour flight), the first thing that the receptionist \"STRESSED\" was that there was a $300 deposit for incidentals as if I was not aware of this. It was rude and had very bad energy surrounding it. The second issue I had was that they checked me into a room facing the HVAC systems on the rooftop. When asked to switch rooms, I was told they were \"fully booked\" - yet there were rooms showing available online. It was a very unpleasant stay and I'd never book here again.

Self

10/10

Exceptional

25 Apr 2026

Jonathan

Had an issue with noise. Hoten was able to find and help me move to another room without fuss or hassle. Great front desk staff

Self

10/10

Exceptional

25 Apr 2026

Lara

The room wasNice and clean the staff was very helpful. I love that they had parking!