SLS Beverly Hills

United States , Los Angeles - CA
LOS ANGELES, 465 South La Cienega Boulevard
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100 reviews shown

10/10

Exceptional

03 Mar 2026

Roger Jay

This is a hidden gem, service impeccable and friendly. Room amenities great! 10 /10

Self

10/10

Exceptional

23 Feb 2026

Brittaney

Clean room, great staff, allowed early check in, complimentary drink inside room upon arrival, allowed storing of luggage until room was ready, asked for a microwave brought one right up. Treated us very well I will definitely be back.

Partner

10/10

Exceptional

23 Feb 2026

Ivelin

I love SLS Beverly Hills

Family_with_children

6/10

Pleasant

20 Feb 2026

Daniel

Room and hallways are generally starting to show their age - wear and tear, permanent stains. My room had no real view. The telephone didn't work - it had terrible static that made it unusable and the tech engineer was unable to fix it.
They charge a $35 daily resort fee that isn't justified (credit towards their dining, which shouldn't be required), and $70 daily parking, which is unreasonable. The valet service is excellent, but still shouldn't be that expensive.

Self

2/10

Poor

18 Feb 2026

Terri

They put us in the WORST room in the house on the 2nd floor immediately above the loading dock where we heard every single delivery, back up beep and slammed truck door all night long.

Friends_and_family Friends

8/10

Excellent

01 Feb 2026

teresa

Clean room….nice staff…Sean the driver was grestttt!! We didn’t have a refrigerator in our room… And I think it wasn’t accessible wrong, which we did not request other than that. Everything was great.

Business Partner

6/10

Pleasant

26 Jan 2026

Marina

Not my favorite

10/10

Exceptional

24 Jan 2026

Matthew

I want that bathtub.

Leisure Partner

10/10

Exceptional

15 Jan 2026

Theo

Great location

Friends_and_family Family

6/10

Pleasant

13 Jan 2026

Jiayi

Taller ceiling, bathroom design

6/10

Pleasant

02 Jan 2026

Angelo

Way over priced omelettes. Thermostat not working

10/10

Exceptional

01 Jan 2026

Valerio

The team & the facility were excellent
We had a great time
Easy access to LA
Thank you

4/10

Poor

31 Dec 2025

Kristin

Our room credits were not applied properly, still waiting for the bill adjustment. We waited over an hour past check in time for one of our rooms. The rooms are loud with street noise close to the ground level. We had a fire alarm go off one night at 10:30pm and had to exit. The bars and restaurants all close very early and there are no gathering spots for groups to enjoy.

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Bryan

Really nice accommodations and reasonably priced for Beverly Hills. Remember overnight parking is very expensive ($75) per night.

10/10

Exceptional

23 Dec 2025

Rachel

We loved our stay at the SLS, the staff were very friendly, accomodating and responsive, we were particularly appreciative of a very early check in and an upgrade to a room with space for a rollaway bed. Other highlights included the outdoor pool which was warm in December and it’s a cool area with a good views, pool tables on every floor, fun modern art, a trendy patio with a fireplace, a clean gym with a range of workout options, free shuttle to anywhere within 3 miles of the hotel and we also enjoyed dinner and drinks at the restaurant. So happy we chose the SLS!!!

Leisure Family

10/10

Exceptional

21 Dec 2025

Dennis

Great experience! Parking was convenient and close.

10/10

Exceptional

18 Dec 2025

Joanna

Yes

Self

10/10

Exceptional

18 Dec 2025

Daniel

Great hotel, great staff, room clean, bed comfortable

10/10

Exceptional

14 Dec 2025

Jose

Great rooms, very clean and comfortable.
Incredible service. Always stay there and will continue to do so on every trip to Los Angeles.

10/10

Exceptional

12 Dec 2025

Zifan

Nice location, great pool.

Business Self

10/10

Exceptional

10 Dec 2025

Alison

We had a great experience, everyone was so accommodating! Clean, easy!

Leisure Family

6/10

Pleasant

07 Dec 2025

Shahnaz

The Good:
This is a very cool hotel with a great vibe. The staff are genuinely friendly, helpful, and went out of their way to make our stay comfortable — bringing us snacks, laundry bags, and anything else we needed. The hotel offers some thoughtful perks, including in-room bidets, complimentary shoe shining, and a free shuttle service within a 3-mile radius.

The Not-So-Good (especially at nearly $700 CAD per night):
A few things were frustrating. The shower/tub setup is unusual — the handheld showerhead is positioned outside the tub, so water ends up all over the floor, and the water pressure is very low. The beds aren’t true doubles or queens; they feel more like oversized twins, and the pillows were quite uncomfortable. The sink is set at an awkward angle, and since we didn’t request housekeeping, it took three calls just to get extra towels. The minibar was completely empty, which was disappointing at this price point.

Additionally, although staff were present outside managing valet and opening doors, no one offered to help with our luggage — neither when we arrived nor when we left — so it didn’t seem like a one-off oversight. At this price level, that kind of assistance is expected especially when they decide to put stairs at the entrance to a luxury hotel.

Overall:
The hotel has a lot of charm and some great staff interactions, but several practical issues made the stay less comfortable than it should be for the cost.

Business Friends

10/10

Exceptional

06 Dec 2025

Linda

As usual the customer service was impeccable and the overall experience was top notch!

Leisure Partner

2/10

Poor

05 Dec 2025

Aiden

Poor staff and Javier is terrible

8/10

Excellent

30 Nov 2025

Violet

It’s a beautiful property and it is in walking distance to a lot of great things. I found it to be quite noisy and heard a lot of sirens and emergency vehicles in the evening that made for a difficult sleep. I didn’t find the mattresses overly comfortable. They seem quite soft and with the contrast of hard pillows it made for an uncomfortable sleep. There was an event on the second night we were here and the fire alarm went off close to midnight, which was most frustrating, and there was no announcement indicating it was a false alarm when it was. Luckily, it wasn’t that cool of an evening. Valet is very expensive at $75 a night. I think that’s unacceptable and with the price that you pay to be here each evening and the fact that they also tack on a $35 fee each night, there should be something included or even things at a better rate. There was a $35 user or lose it credit that you can use toward food in the hotel. We never got around to using it. The staff was very friendly and accommodating, and anything we asked for we received, which was very good.

Leisure Partner

8/10

Excellent

28 Nov 2025

Beverley

Staff were polite, helpful, respectful and cheerful. Service overall good.

Friends_and_family Family

10/10

Exceptional

28 Nov 2025

Cort

my brother, front desk is very efficient and made us welcomed

Leisure Family

10/10

Exceptional

26 Nov 2025

Maryam

This is a very nice hotel, clean, friendly staff and beautiful rooms. My only complaint was the bed. The mattress is not that comfortable and both my husband and I had back pain in the morning.

Leisure Partner

6/10

Pleasant

21 Nov 2025

Valerie

The location was convenient and made it easy to get around the city, and the employees were friendly and pleasant to interact with. However, several issues made the experience less enjoyable.

The carpet in the room felt dirty, especially around the corners where I could clearly see built-up dust that had not been cleaned. The room and hallways were also very dark, and the layout felt like a maze. It was harder than expected to find my room.

I asked about the dog-sitting service listed on their website, but the staff had no information about it, which was disappointing. I also requested a printed room service menu, and the one I received turned out to be outdated. When I called to order, the actual menu was completely different.

Lastly, the remaining balance invoice was confusing. The taxes and fees were listed in a way that made it hard to understand what I was actually being charged.

Overall, the stay had potential thanks to the location and kind staff, but the lack of cleanliness, unclear information, and confusing systems made it just an average experience.

Partner

6/10

Pleasant

17 Nov 2025

Ayal

Very comfortable bed, but beware of hidden nasty destination charges. We were charged extra fees that were not disclosed in advance. Avoid this hotel until they stop scamming guests with obnoxious mandatory fees.

8/10

Excellent

17 Nov 2025

Martis

Very nice but expensive

Leisure Partner

10/10

Exceptional

09 Nov 2025

Richard

The best hotel

Leisure Family

8/10

Excellent

04 Nov 2025

Glenn

The breakfast and dinner I enjoyed at the hotel was superlative.

Leisure Friends

10/10

Exceptional

03 Nov 2025

Mary

No refrigerator in room but they brought one to us and a microwave. No bathtub. 😤great Halloween party. Close to bars and restaurants on 3rd and Melrose streets.

Leisure Partner

4/10

Poor

28 Oct 2025

John

Ripoff

Partner

10/10

Exceptional

26 Oct 2025

Giovanny

Clean room friendly staff

Leisure Partner

10/10

Exceptional

20 Oct 2025

LOUIS

Fantastic!

Excellent staff! Fantastic service from valet to front deck and beyond! Do not hesitate to stay here.

Partner

8/10

Excellent

19 Oct 2025

FERNANDO

Room is large and clean. Hotel seems dated.

Partner

10/10

Exceptional

16 Oct 2025

Deandre

Im coming back

10/10

Exceptional

13 Oct 2025

John

Really cool hotel in a great location

Business

6/10

Pleasant

07 Oct 2025

Robert

Service was slow at both restaurants and front desk was not accommodating

10/10

Exceptional

04 Oct 2025

Arda

Friendly staff

Friends_and_family Family

10/10

Exceptional

03 Oct 2025

Ebony

Outstanding

Business_and_leisure Self

10/10

Exceptional

01 Oct 2025

Manfred

The staff was amazing the rooms were great and the in dining the BEST

Business_and_leisure Family

6/10

Pleasant

28 Sep 2025

Gerald

I was there for a wedding. Friday night we were on the roof for a get aquatinted party. I tried to get a table. There were many available all of which stayed available until I left at 2 AM and the tables had never been sat.

The lack of assistance from the host was incredible bad.

Friends_and_family Family

10/10

Exceptional

27 Sep 2025

Doug

Beautiful property the staff was fantastic

Leisure

10/10

Exceptional

27 Sep 2025

Ericka

Love the convenience of the location and the hotel has all the amenities one could want. Rooms are very spacious and bathrooms very nice. Restaurant and oool area great too!

Leisure Partner

2/10

Poor

18 Sep 2025

Rafael

They scam property fees which are good for the bar but the bill doubles the property fee (on top of the cost of the room) and does not honor the bar allowance.

Business Self

10/10

Exceptional

17 Sep 2025

Kimberlee

Great service and location . Loved the pool and rooftop dining also

Leisure Partner

6/10

Pleasant

06 Aug 2025

Patrick

Decent hotel

10/10

Exceptional

03 Aug 2025

Kimberly Renea

Very nice hotel and friendly staff. Only issue I had is there is only one mirror in the room and that's in the restroom and it's not very close to you.

10/10

Exceptional

30 Jul 2025

Michael

Great staff

10/10

Exceptional

27 Jul 2025

Keith

Great location staff excellent and great value for money

8/10

Excellent

26 Jul 2025

Bryan

Joseph & Marielle - Great Customer Service!

Overall, the hotel was nice and we had a great stay. The concierge even offered a late check out without me having to ask - that was great!

The best service we experienced during our stay was hands down at the pool. We went up for coffee and breakfast, and everything from start to finish was fantastic. Our servers/bartender, Joseph and Marielle (apologies if I’ve misspelled her name!), were incredibly kind and went above and beyond to make sure we were well taken care of. If you’re staying at the SLS, be sure to stop by the 6th floor pool deck for breakfast/brunch—you won’t regret it. And if you’re lucky, Joseph and Marielle will be there to make your morning even better.

Partner

10/10

Exceptional

22 Jul 2025

Tin Kei

The property is designed to offer a luxurious experience, with tasteful interior design, nice bedding, and an excellently designed bathroom that shows off taste and is fully functional for a relaxed stay. Checking in is fast and simple. Their faculties are friendly and professional. Valet parking is available at the property’s lobby. There are nice restaurants in its building and its neighborhood.

Leisure Self

4/10

Poor

18 Jul 2025

Gianpaolo

Rating: 3 out of 5 stars

For the price I paid, I honestly expected more. Unfortunately, my stay at the SLS Hotel in Los Angeles didn't quite meet my expectations.

I encountered a cockroach in the bathroom, and the light inside the glass cabinet wouldn’t turn off, which was quite annoying at night. There was also a strange-looking electronic contact that seemed unsafe to touch.

I reported everything to the reception, and I must say Alex handled the situation very professionally – kudos to him for that.

However, after this experience, I don’t plan on coming back.

Friends_and_family Family

10/10

Exceptional

11 Jul 2025

christine

The staff was great

6/10

Pleasant

09 Jul 2025

Glenn Lee

Access card quit working after one day and the cards weren’t near a phone or rfid wallet. A small inconvenience to go back to the front desk to reactivate the door keys. Also their folio is super confusing and shows a different total than what they actually bill your card.

Business Self

10/10

Exceptional

28 Jun 2025

Allan

Very comfortable and luxurious

Business_and_leisure Friends

10/10

Exceptional

22 Jun 2025

Kathryn

Loved it! Great service, location, and loved the room. Will be back!

Partner

10/10

Exceptional

15 Jun 2025

Delgersaikhan

good hotel

Friends_and_family Friends

10/10

Exceptional

12 Jun 2025

Antonio

Wonderful! Delicious rooftop food and drinks.

Partner

8/10

Excellent

10 Jun 2025

Siouxsie

Love the decor of the property - very stylish and fun. Unfortunately, the service was slow at almost every interaction, from breakfast downstairs to answering the front desk when I called to getting a bell hop to help us with our luggage. They were fully booked, but that's when you need to staff up!

2/10

Poor

03 Jun 2025

Manoj

Stay was good. Expedia gave a wrong price to us. I will give 0 star

10/10

Exceptional

30 May 2025

Suzette

Was quiet and very serene!

Business

10/10

Exceptional

26 May 2025

Nader

Best part of the hotel is the rooftop and pool. Great location. Overall I enjoyed my stay. And I will visit again.

Business_and_leisure Self

10/10

Exceptional

23 May 2025

Terrence

Great staff.

Leisure Partner

10/10

Exceptional

19 May 2025

Sakaopan

It’s very nice and clean . We will return for sure .

4/10

Poor

11 May 2025

Lauren

This property was a very old, re-modeled property. Many things are outdated. No ice machines, no water stations to fill up water, the pool was dirty and cups were every where. Inside the room, there were limited outlets for electronics, there was no refrigerator in our room and the lighting in the room was so dark.

4/10

Poor

04 May 2025

jackie

This property is tired - I needs a complete overhaul . The staff was excellent but that is about it

10/10

Exceptional

03 May 2025

sanghoon

Best broish stuffed french toast in Beverly Hills! Walk distance to Beverly center, target, genwa(Korean resturant) nobu mastuhisa! Also, Sushi by scratch insid of Hotel! Valet guys are so nice! Plenty of towel at bathroom!

Business Self

10/10

Exceptional

01 May 2025

caroline

Loved it

I took my daughter to California (mother daughter trip) recently for UCLA USC and Pepperdine College tours. The SLS Beverly Hills was recommended by a trusted friend who travels often and also prefers a nice place to stay.

This particular SLS was close to Beverly Hills/Rodeo for shopping; and just an Uber drive to all colleges (USC and UCLA) where she is interested in. We also visited local beaches and farmers markets just a very short drive from the hotel.

The hotel is well taken care of, the staff is very accommodating and always helpful. The room was very clean and my 17 year old daughter LOVED the rockstar decor. I appreciated their car service who will drive you anywhere within a 2 mile radius (not pick up though). The rooftop pool/restaurant is also a VERY pretty place to sit in the sun watch the sunset or eat.

Our ONLY complaint (which we kept to ourselves since he was so nice), would be the service at their restaurant on the first floor. The food was amazing, but it seemed like forever for our server to bring us the menu; the food; top off our drinks, etc.. Unfortunately he was talking amongst servers and seemed to forget we were there at times.

I would recommend staying at the SLS Beverly Hills and will most likely stay there again with my daughters.

Side Note - Pepperdine in Malibu (although only 1/2 hour away) now takes 2 hours to get to becuase the freeway is closed due to past fires. ALSO they are checking IDs to get in/residents really only).

Friends_and_family Family

4/10

Poor

29 Apr 2025

Verified traveler

From Icon to Afterthought

I’ve stayed at the SLS Hotel Beverly Hills many times over the years, dating back to when Sam Nazarian and SBE ran the property — and unfortunately, what once made this hotel special has completely eroded.

Under SBE, the SLS was bold, vibrant, and detail-driven — every visit felt curated and personal. From the staff to the design to the service, it had soul. Now, under Marriott’s Luxury Collection, it’s become yet another generic high-end hotel trading on faded prestige. The rooms no longer have that edgy charm and service feels reactive rather than anticipatory. The bubbled and worn carpeting throughout the venue are testament to the hotel’s fall from once meticulous standards. The rooftop pool and restaurant are a mess and in need of a deep clean at a minimum - just looks drab.

Partner

8/10

Excellent

19 Apr 2025

Nicolas

10/10

Exceptional

19 Apr 2025

Brenda

Top Notch Service

The hotel was very comfortable and met all my needs but the best thing is the great service the staff gives.

Partner

4/10

Poor

15 Apr 2025

massimo

I was not happy at all that they gave me a room overlooking and right on top of the garbage collection. I heard truck noises multiple times.
I enjoy a high status at Expedia and member of Bonvoy and really disappointed they did not take care better with the room.
In addition, you cant eat after 9.30pm in the restaurant. I wont stay again.

Business Self

10/10

Exceptional

13 Apr 2025

Mario

A true 5 star service

Leisure

10/10

Exceptional

08 Apr 2025

Richard

Been back for 15 years

Business Family

10/10

Exceptional

06 Apr 2025

Max

The staff here is fabulous. Friendly and efficient team members. We would stay here again.

Business_and_leisure Family_with_children

6/10

Pleasant

02 Apr 2025

pritpal

It was good..I booked a terrace room ..I thought it means top floor but it was not .i think it was my mistake..secondly I thought breakfast is included..they close roof top too soon…

Friends_and_family Family

10/10

Exceptional

01 Apr 2025

Eva

Always love staying there the breakfast is to die for ! Great Location!

Business_and_leisure

6/10

Pleasant

31 Mar 2025

Matthew

We paid for parking the entire trip but Valet service didn’t want to park our car the last two days. My wife and I parked our own car. So we ask the front why should we be charged for parking! No response yet.

Business_and_leisure Partner

10/10

Exceptional

30 Mar 2025

Zishan

Prestigious hotel with upscale services. Got complimentary birthday celebration cake and rosé from hotel.

Leisure Family_with_children

10/10

Exceptional

23 Mar 2025

Scott

This was one of the nicest hotels I have stayed at. I was very impressed with the level of hospitality they provided to us. We asked for recommendations for dinner, and they provided several.

From the moment we stepped on property, we felt like royalty. The valets were engaging, the doorman was great. We arrived early, and the front desk was able to find rooms for us to check in very early, and they allowed us to late check out. All of this worked with our transportation schedule.

They have a courtesy van that will take you up to 3 miles away and drop you off. They were outstanding and we used it several times.

Arriving early, we were ready for breakfast. The food was excellent. We were not disappointed. A massive thank you to Natalia, our waitress. She was extremely polite, so easy to talk to, and she provided us several spots to check out during the day as we were wandering around. The food was so good, we went down the next morning, and she came over to see how our day was. She is a gem for that hotel. Ask to sit in her section if you can!!!

First class treatment all around. The pool deck is amazing on the roof. Get there early if you want a spot as it was full most of the day. What a place. We know we will stay here again when we make it back to town. Thank you so much for taking care of us.

Leisure Family

10/10

Exceptional

22 Mar 2025

Ronald

We had our waitress in the restaurant send us champagne and a card when she found out we had a birthday in our party.

Leisure Family

10/10

Exceptional

10 Mar 2025

Yingtong

Well-trained staff, safe area

Business_and_leisure Self

6/10

Pleasant

06 Mar 2025

Tamar

The halls are a bit run down. $70 parking is a lot.

Leisure Partner

8/10

Excellent

27 Feb 2025

Jill

Rooms were very loud, lots of indoor and outdoor noise . Overall a little dirty, not fresh and clean, carpets stained .

Business

2/10

Poor

21 Feb 2025

Judd

They don’t tell you the restaurant is closed for the season. Wouldn’t have stayed here if that was the case. No mini bar, no room service after 9:30. I was told there was water in my room and there was not so I called twice to have water delivered and it never came.

10/10

Exceptional

19 Feb 2025

Snezana

great place

Leisure Partner

4/10

Poor

18 Feb 2025

Emanuel

Overly priced

I felt like for the hotel to be overly expensive and they should have breakfast and food all included if you paying that much for a room I would not stay at this hotel ever again

Self

10/10

Exceptional

15 Feb 2025

Jonathan

Great time

Business_and_leisure Partner

10/10

Exceptional

26 Jan 2025

Timothy

Cool Decor

Hotel decor was cool as you would expect from Starke. We had a one bedroom suite which had a large private garden…..what??

Partner

10/10

Exceptional

24 Jan 2025

Katherine

I love the decor. The bed was very comfortable and the room was very clean. I appreciated the waters provided as well.

Leisure Partner

2/10

Poor

12 Jan 2025

Verified traveler

Terrible experience

I cancelled because of the fires, and the property was indifferent to the circumstances and said they would charge me for the one night.
Terrible

2/10

Poor

04 Jan 2025

Verified traveler

Myself and my son sick because of no heat in room

The heating was not working at all. The 3rd floor was freezing cold. My son literally caught a cold as when we woke up friday morning his nose was running and then myself I got sick as well. We called front desk on friday to have them come fix it as we had the temp set at 80 but it was 69 inside and on top it was already cold outside. The guy came and said the fan is on or something which doesnt make sense because after he left 2 hours later it was still 69 inside. We called again and they brought a small heater in the room. We were so cold. It was such an unpleasant experience.

Friends_and_family Family

10/10

Exceptional

01 Jan 2025

Abdolreza

Nice property!

Leisure Family

10/10

Exceptional

31 Dec 2024

Neha

Good!!

2/10

Poor

30 Dec 2024

Kelly

My husband cut his head while opening the safe as they had no “watch your head” warning signs. The manager couldn’t care less and security asked if we wanted a bandaid. Really unsafe space, great hotel but the lack of care especially from management was appalling.

Business_and_leisure Pet

10/10

Exceptional

29 Dec 2024

Taj

The staff is always friendly, helpful and welcoming. The hotel & rooms are always great and clean.

Leisure Family_with_children