Name: SLS Beverly Hills
Address: 465 South La Cienega Boulevard, Los Angeles, 90048, US

SLS Beverly Hills

Los Angeles - CA · United States

465 South La Cienega BoulevardView location

100 reviews shown

10/10

Exceptional

09 Jul 2026

Bella

It was amazing

10/10

Exceptional

06 Jul 2026

Ibrahim

Enjoyed our stay

Family_with_children

10/10

Exceptional

03 Jul 2026

Kendrick

Haven’t been to SLS in years and much hasn’t changed but eveything is still nice, clean and weird in a good way. Still very expensive but service is great. Room is nice and comfortable an staff is very nice

Self

8/10

Excellent

01 Jul 2026

Mona Haji

The Ac was noisy and did not get fixed despite several requests. The sick was dripping water and had to be fixed. It looked moldy around the bathtub. House keeping was skipped one day. Restaurant at the rooftop had awful service but good food.
Front desk staff were really polite and helpful.

Family_with_children

10/10

Exceptional

29 Jun 2026

jacqueline

Had a great stay Staff was amazing

Partner

10/10

Exceptional

29 Jun 2026

Jesse

The property was amazing, great cost for location. It was very chic, reminded me of Cosmo in Vegas. The staff was very kind, helpful and professional. I LOVED the abundance of water bottles at the front desk so I never had to spend money on water. I appreciated the evening stops by the staff to see if we needed water and chocolate. Really great customer service. Loved the free shuttle too (within 3 mi radius). Drivers were always friendly.
The only downfall is the last 2-3 nights, our entire floor reeeeked of weed. Obviously that’s out of staff control but they did put air fresheners in the hallways to mitigate the smell. It was pretty bad but again, not the fault of the hotel staff.

Partner

10/10

Exceptional

26 Jun 2026

Steven

Great location

Self

10/10

Exceptional

25 Jun 2026

Maggie

highly recommend!

Family_with_children

10/10

Exceptional

23 Jun 2026

jerami

Great location easy and helpful staff

Business Self

10/10

Exceptional

22 Jun 2026

Samy

Welcoming and helpful staff. The people at this hotel are the difference makers. Overall a great stay for fair price. Would visit again.

8/10

Excellent

22 Jun 2026

Liza

No hairdryer and the lighting in the bathroom is terrible! Lovely hotel though! Great location!

Friends_and_family Friends

8/10

Excellent

19 Jun 2026

Jennifer

Fine low ceilings too dark

Self

10/10

Exceptional

18 Jun 2026

Angela

Charming decor, clean well stocked rooms and super convenient

Friends_and_family Friends

10/10

Exceptional

17 Jun 2026

Brandon

Super lux. Total LAX Beverly Hills vibes.

Family_with_children

2/10

Poor

15 Jun 2026

Nick

Very shady experience with the \"daily food and beverage credits\" Don't believe them, there are all kinds of limits to this, but they don't tell you what they are, even if you ask directly. Then you get stuck with a bill because of some loophole no one told you about. Then you ask about it and you get told \"oh, it doesn't apply to x, y, or z\" This is NOT a luxury hotel, luxury hotels don't behave this way. Stay somewhere else.

Business Friends

10/10

Exceptional

14 Jun 2026

Courtney

Staff was amazing and so accommodating!! Especially Leva at the front desk! I can’t say enough amazing things about her customer service she is a true asset to the team!! Definitely will be coming back to this gem!

Friends

10/10

Exceptional

10 Jun 2026

Jarred

Staff, amendties

Partner

8/10

Excellent

08 Jun 2026

Lisa

Breakfast and room service was amazing! Wonderful staff.

10/10

Exceptional

06 Jun 2026

Cherie

Excellent staff, very clean and well equipped room. We are at the rooftop restaurant and bar and everything was great. Already booked another stay for August!

Partner

10/10

Exceptional

04 Jun 2026

Porsha

I loved everything about the property. Clean room, wonderful staff.

Partner

10/10

Exceptional

03 Jun 2026

Nataly

There was a mix up with the room but they were so helpful and even gave us credits to use for the inconvenience. The Ladida rooftop and bar was so lovely. Their breakfast was so good. Everything was close by as well less then 10 mins to rodeo drive.

Partner

2/10

Poor

30 May 2026

Aluizio Junior

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10/10

Exceptional

29 May 2026

Larisa

It was very nice and clean, the pool was clean and the bar had good drinks.

Partner

10/10

Exceptional

27 May 2026

Lia

From the front desk, to the service staff, to the concier

8/10

Excellent

14 May 2026

Michael

Excellence stay for my guest and I for a short 1-night turn around. The bathtub did leak to the room below because it was not setup with proper drainage outside the shower tub.

Friends

8/10

Excellent

10 May 2026

David

Property is beautiful. Staff is super helpful.

I know it’s Beverly Hills so I shouldn’t complain but $75 for parking/day is extortionate. Also, room service is great but also comically expensive. I’m showing my lack of class I suppose but it was shocking to say the least.

Staff is friendly. Property is beautiful. Just feels like you’re getting taken advantage of a little.

Partner

10/10

Exceptional

10 May 2026

Emma

I’m having a great time and the staff are so supportive and welcoming.

Partner

10/10

Exceptional

06 May 2026

William

Poolside very nicely decor. Was hoping to see it at sunset with the fireplace on, but could not. But beautifully laid out.

Friends_and_family Family

8/10

Excellent

03 May 2026

Graham

So convenient and comfortable! Walking distance from the Beverly Center Mall, lots of restaurants and attractions! Hotel is comfortable, rooms are spacious and staff is helpful!

Self

10/10

Exceptional

02 May 2026

Jeffrey

Room was better than the photos and a much higher standard if room than the daily rate suggests. In room amenities like Byredo and Frete are luxury level!

Partner

10/10

Exceptional

28 Apr 2026

Aaron

The hotel was very fun and nice overall. Excellent service, food, and front desk staff. And, the room was amazing. We stayed for our wedding anniversary and our room was upgraded. We really appreciate this! Love this hotel and will stay here again.

Partner

2/10

Poor

26 Apr 2026

Kym

A fire in my floor. No communication from mngmt. I left and battled for a refund

10/10

Exceptional

24 Apr 2026

Tanya

Very quirky and but pretty hotel. Still feels a little like a boutique hotel even though it's now a Marriott property. But, like most Marriotts, the staff is well trained, helpful, and they actually seem to be enjoying their work. They were chatty and very kind. Great location in Beverly Hills and we got a very reasonable rate. A great stay and we will visit again!

Partner

10/10

Exceptional

24 Apr 2026

Hawa

Sts

8/10

Excellent

19 Apr 2026

Sharon

Great hotel, very spacious rooms as well as the decor. Beds were really comfortable to sleep in too.

Friends

10/10

Exceptional

18 Apr 2026

gregory

Excellent

10/10

Exceptional

16 Apr 2026

Rhol

Very comfortable with enough knowledge guest service representatives. Spent two nights and will absolutely do it again.

Partner

10/10

Exceptional

14 Apr 2026

Neil

Best hotel
For the money in LA

6/10

Pleasant

07 Apr 2026

Don

This property is very dated and trying to fit in. There are mirrors EVERYWHERE!! With lots of fingerprints
The carpets were pretty dirty… the restaurant was understaffed… the food was pretty good tho.
Staff were very friendly and accommodating and the beds and linens we very comfortable!
Location for us and all the activities we were doing was perfect!

Family_with_children

10/10

Exceptional

07 Apr 2026

Dawn

This Hotel was everything we needed for our trio to Beverly Hills
Enjoyed everyday

Family

8/10

Excellent

07 Apr 2026

Jooyeon

Not much menus for food

10/10

Exceptional

28 Mar 2026

Shelby

Definitely a must stay resort. Breakfast was delicious and every staff member was friendly and helpful.

Family

10/10

Exceptional

24 Mar 2026

Beth

Highly recommend this beautiful hotel, with exceptionally friendly staff. The property and rooms are kept very clean and in great condition. We used the fitness center and were pleased with the cleanliness and amenities. They have several computer (mirror) interfaces but those systems aren't easy to use if you're not familiar with it. The front desk informed me that someone could walk me through set up, but I chose not to use them. Ate breakfast there every day and the food was delicious. All in all a great stay and would definitely go back!

Friends_and_family Family

10/10

Exceptional

22 Mar 2026

Ruslana

Thank you so much for the warm welcome .

Friends

10/10

Exceptional

17 Mar 2026

Excellent room, great service!

Self

10/10

Exceptional

03 Mar 2026

Roger Jay

This is a hidden gem, service impeccable and friendly. Room amenities great! 10 /10

Self

10/10

Exceptional

23 Feb 2026

Brittaney

Clean room, great staff, allowed early check in, complimentary drink inside room upon arrival, allowed storing of luggage until room was ready, asked for a microwave brought one right up. Treated us very well I will definitely be back.

Partner

10/10

Exceptional

23 Feb 2026

Ivelin

I love SLS Beverly Hills

Family_with_children

6/10

Pleasant

20 Feb 2026

Daniel

Room and hallways are generally starting to show their age - wear and tear, permanent stains. My room had no real view. The telephone didn't work - it had terrible static that made it unusable and the tech engineer was unable to fix it.
They charge a $35 daily resort fee that isn't justified (credit towards their dining, which shouldn't be required), and $70 daily parking, which is unreasonable. The valet service is excellent, but still shouldn't be that expensive.

Self

2/10

Poor

18 Feb 2026

Terri

They put us in the WORST room in the house on the 2nd floor immediately above the loading dock where we heard every single delivery, back up beep and slammed truck door all night long.

Friends_and_family Friends

8/10

Excellent

01 Feb 2026

teresa

Clean room….nice staff…Sean the driver was grestttt!! We didn’t have a refrigerator in our room… And I think it wasn’t accessible wrong, which we did not request other than that. Everything was great.

Business Partner

6/10

Pleasant

26 Jan 2026

Marina

Not my favorite

10/10

Exceptional

24 Jan 2026

Matthew

I want that bathtub.

Leisure Partner

10/10

Exceptional

15 Jan 2026

Theo

Great location

Friends_and_family Family

6/10

Pleasant

13 Jan 2026

Jiayi

Taller ceiling, bathroom design

6/10

Pleasant

02 Jan 2026

Angelo

Way over priced omelettes. Thermostat not working

10/10

Exceptional

01 Jan 2026

Valerio

The team & the facility were excellent
We had a great time
Easy access to LA
Thank you

4/10

Poor

31 Dec 2025

Kristin

Our room credits were not applied properly, still waiting for the bill adjustment. We waited over an hour past check in time for one of our rooms. The rooms are loud with street noise close to the ground level. We had a fire alarm go off one night at 10:30pm and had to exit. The bars and restaurants all close very early and there are no gathering spots for groups to enjoy.

Friends_and_family Family

10/10

Exceptional

29 Dec 2025

Bryan

Really nice accommodations and reasonably priced for Beverly Hills. Remember overnight parking is very expensive ($75) per night.

10/10

Exceptional

23 Dec 2025

Rachel

We loved our stay at the SLS, the staff were very friendly, accomodating and responsive, we were particularly appreciative of a very early check in and an upgrade to a room with space for a rollaway bed. Other highlights included the outdoor pool which was warm in December and it’s a cool area with a good views, pool tables on every floor, fun modern art, a trendy patio with a fireplace, a clean gym with a range of workout options, free shuttle to anywhere within 3 miles of the hotel and we also enjoyed dinner and drinks at the restaurant. So happy we chose the SLS!!!

Leisure Family

10/10

Exceptional

21 Dec 2025

Dennis

Great experience! Parking was convenient and close.

10/10

Exceptional

18 Dec 2025

Joanna

Yes

Self

10/10

Exceptional

18 Dec 2025

Daniel

Great hotel, great staff, room clean, bed comfortable

10/10

Exceptional

14 Dec 2025

Jose

Great rooms, very clean and comfortable.
Incredible service. Always stay there and will continue to do so on every trip to Los Angeles.

10/10

Exceptional

12 Dec 2025

Zifan

Nice location, great pool.

Business Self

10/10

Exceptional

10 Dec 2025

Alison

We had a great experience, everyone was so accommodating! Clean, easy!

Leisure Family

6/10

Pleasant

07 Dec 2025

Shahnaz

The Good:
This is a very cool hotel with a great vibe. The staff are genuinely friendly, helpful, and went out of their way to make our stay comfortable — bringing us snacks, laundry bags, and anything else we needed. The hotel offers some thoughtful perks, including in-room bidets, complimentary shoe shining, and a free shuttle service within a 3-mile radius.

The Not-So-Good (especially at nearly $700 CAD per night):
A few things were frustrating. The shower/tub setup is unusual — the handheld showerhead is positioned outside the tub, so water ends up all over the floor, and the water pressure is very low. The beds aren’t true doubles or queens; they feel more like oversized twins, and the pillows were quite uncomfortable. The sink is set at an awkward angle, and since we didn’t request housekeeping, it took three calls just to get extra towels. The minibar was completely empty, which was disappointing at this price point.

Additionally, although staff were present outside managing valet and opening doors, no one offered to help with our luggage — neither when we arrived nor when we left — so it didn’t seem like a one-off oversight. At this price level, that kind of assistance is expected especially when they decide to put stairs at the entrance to a luxury hotel.

Overall:
The hotel has a lot of charm and some great staff interactions, but several practical issues made the stay less comfortable than it should be for the cost.

Business Friends

10/10

Exceptional

06 Dec 2025

Linda

As usual the customer service was impeccable and the overall experience was top notch!

Leisure Partner

2/10

Poor

05 Dec 2025

Aiden

Poor staff and Javier is terrible

8/10

Excellent

30 Nov 2025

Violet

It’s a beautiful property and it is in walking distance to a lot of great things. I found it to be quite noisy and heard a lot of sirens and emergency vehicles in the evening that made for a difficult sleep. I didn’t find the mattresses overly comfortable. They seem quite soft and with the contrast of hard pillows it made for an uncomfortable sleep. There was an event on the second night we were here and the fire alarm went off close to midnight, which was most frustrating, and there was no announcement indicating it was a false alarm when it was. Luckily, it wasn’t that cool of an evening. Valet is very expensive at $75 a night. I think that’s unacceptable and with the price that you pay to be here each evening and the fact that they also tack on a $35 fee each night, there should be something included or even things at a better rate. There was a $35 user or lose it credit that you can use toward food in the hotel. We never got around to using it. The staff was very friendly and accommodating, and anything we asked for we received, which was very good.

Leisure Partner

8/10

Excellent

28 Nov 2025

Beverley

Staff were polite, helpful, respectful and cheerful. Service overall good.

Friends_and_family Family

10/10

Exceptional

28 Nov 2025

Cort

my brother, front desk is very efficient and made us welcomed

Leisure Family

10/10

Exceptional

26 Nov 2025

Maryam

This is a very nice hotel, clean, friendly staff and beautiful rooms. My only complaint was the bed. The mattress is not that comfortable and both my husband and I had back pain in the morning.

Leisure Partner

6/10

Pleasant

21 Nov 2025

Valerie

The location was convenient and made it easy to get around the city, and the employees were friendly and pleasant to interact with. However, several issues made the experience less enjoyable.

The carpet in the room felt dirty, especially around the corners where I could clearly see built-up dust that had not been cleaned. The room and hallways were also very dark, and the layout felt like a maze. It was harder than expected to find my room.

I asked about the dog-sitting service listed on their website, but the staff had no information about it, which was disappointing. I also requested a printed room service menu, and the one I received turned out to be outdated. When I called to order, the actual menu was completely different.

Lastly, the remaining balance invoice was confusing. The taxes and fees were listed in a way that made it hard to understand what I was actually being charged.

Overall, the stay had potential thanks to the location and kind staff, but the lack of cleanliness, unclear information, and confusing systems made it just an average experience.

Partner

6/10

Pleasant

17 Nov 2025

Ayal

Very comfortable bed, but beware of hidden nasty destination charges. We were charged extra fees that were not disclosed in advance. Avoid this hotel until they stop scamming guests with obnoxious mandatory fees.

8/10

Excellent

17 Nov 2025

Martis

Very nice but expensive

Leisure Partner

10/10

Exceptional

09 Nov 2025

Richard

The best hotel

Leisure Family

8/10

Excellent

04 Nov 2025

Glenn

The breakfast and dinner I enjoyed at the hotel was superlative.

Leisure Friends

10/10

Exceptional

03 Nov 2025

Mary

No refrigerator in room but they brought one to us and a microwave. No bathtub. 😤great Halloween party. Close to bars and restaurants on 3rd and Melrose streets.

Leisure Partner

4/10

Poor

28 Oct 2025

John

Ripoff

Partner

10/10

Exceptional

26 Oct 2025

Giovanny

Clean room friendly staff

Leisure Partner

10/10

Exceptional

20 Oct 2025

LOUIS

Fantastic!

Excellent staff! Fantastic service from valet to front deck and beyond! Do not hesitate to stay here.

Partner

8/10

Excellent

19 Oct 2025

FERNANDO

Room is large and clean. Hotel seems dated.

Partner

10/10

Exceptional

16 Oct 2025

Deandre

Im coming back

10/10

Exceptional

13 Oct 2025

John

Really cool hotel in a great location

Business

6/10

Pleasant

07 Oct 2025

Robert

Service was slow at both restaurants and front desk was not accommodating

10/10

Exceptional

04 Oct 2025

Arda

Friendly staff

Friends_and_family Family

10/10

Exceptional

03 Oct 2025

Ebony

Outstanding

Business_and_leisure Self

10/10

Exceptional

01 Oct 2025

Manfred

The staff was amazing the rooms were great and the in dining the BEST

Business_and_leisure Family

6/10

Pleasant

28 Sep 2025

Gerald

I was there for a wedding. Friday night we were on the roof for a get aquatinted party. I tried to get a table. There were many available all of which stayed available until I left at 2 AM and the tables had never been sat.

The lack of assistance from the host was incredible bad.

Friends_and_family Family

10/10

Exceptional

27 Sep 2025

Doug

Beautiful property the staff was fantastic

Leisure

10/10

Exceptional

27 Sep 2025

Ericka

Love the convenience of the location and the hotel has all the amenities one could want. Rooms are very spacious and bathrooms very nice. Restaurant and oool area great too!

Leisure Partner

2/10

Poor

18 Sep 2025

Rafael

They scam property fees which are good for the bar but the bill doubles the property fee (on top of the cost of the room) and does not honor the bar allowance.

Business Self

10/10

Exceptional

17 Sep 2025

Kimberlee

Great service and location . Loved the pool and rooftop dining also

Leisure Partner

6/10

Pleasant

06 Aug 2025

Patrick

Decent hotel

10/10

Exceptional

03 Aug 2025

Kimberly Renea

Very nice hotel and friendly staff. Only issue I had is there is only one mirror in the room and that's in the restroom and it's not very close to you.

10/10

Exceptional

30 Jul 2025

Michael

Great staff

10/10

Exceptional

27 Jul 2025

Keith

Great location staff excellent and great value for money

8/10

Excellent

26 Jul 2025

Bryan

Joseph & Marielle - Great Customer Service!

Overall, the hotel was nice and we had a great stay. The concierge even offered a late check out without me having to ask - that was great!

The best service we experienced during our stay was hands down at the pool. We went up for coffee and breakfast, and everything from start to finish was fantastic. Our servers/bartender, Joseph and Marielle (apologies if I’ve misspelled her name!), were incredibly kind and went above and beyond to make sure we were well taken care of. If you’re staying at the SLS, be sure to stop by the 6th floor pool deck for breakfast/brunch—you won’t regret it. And if you’re lucky, Joseph and Marielle will be there to make your morning even better.

Partner

10/10

Exceptional

22 Jul 2025

Tin Kei

The property is designed to offer a luxurious experience, with tasteful interior design, nice bedding, and an excellently designed bathroom that shows off taste and is fully functional for a relaxed stay. Checking in is fast and simple. Their faculties are friendly and professional. Valet parking is available at the property’s lobby. There are nice restaurants in its building and its neighborhood.

Leisure Self