Hilton Hurghada Plaza

Egypt , Hurghada
HURGHADA, Gabal El Hareem, Main Street Hurghada
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100 reviews shown

4/10

Poor

05 Apr 2026

sophie

Disappointing for a Hilton, really poor food, no food service at the pool, doesn’t have rooms with enough beds to cater for 3 people, guest relations not helpful.
However, all the staff were great, shout out to the animation team, especially Mango and Maro

Friends

10/10

Exceptional

30 Mar 2026

Berta Roxana

The food was fresh and we had a lot of options to get, fruits, desserts, salads ects everything was so delicious

Family

10/10

Exceptional

27 Mar 2026

Shewu

I really enjoyed my stay with my beautiful wife to celebrate our 25 years anniversary, we planning on coming back with our children
Thank you for your service again

Partner

8/10

Excellent

17 Mar 2026

Emma

The hotel was spotlessly clean, private beach was beautiful.
Staff in the whole were very good, polite and helpful. My only criticism were I did see one bar staff mocking a customer, and the pool attendants did nothing about people leaving towels on loungers for hours, despite mentioning in the hotel rules that unattended towels would be removed. One day at the adult pool we were told we couldn’t have a parasol because they were all being used, but 5 of them were with unattended towels for people should didn’t return for over an hour.
Food is not labelled for allergens. This meant asking the staff every time, who were helpful but at times unsure and when asked if something had milk in a response was “maybe”. They did offer to cook something fresh but this isn’t what you pay for all inclusive for. Choice is expected.

Otherwise the hotel was beautiful and guests were well catered for with activities, food and drink

10/10

Exceptional

08 Mar 2026

Shirani

Excellent stay. Great property.

10/10

Exceptional

06 Mar 2026

Theresa

We have the best view our room overlook the Red Sea. The pool was clean and the property was spectacular. The only thing the property miss out is the sunset. I love the property very very beautiful hotel. Staff are helpful and rooms is clean. Breakfast is awesome.

Family_with_children

10/10

Exceptional

13 Feb 2026

christopher

The room was perfect
The staff were great
The beach was lovely for a swim
The Turkish restaurant was great as was the breakfast every morning.

Leisure Family

10/10

Exceptional

04 Feb 2026

Dalia

Everything was perfect

Leisure Partner

10/10

Exceptional

04 Feb 2026

mark

All was excellent. We had a pleasant time and a good rest.

Leisure Family

6/10

Pleasant

02 Feb 2026

Vanessa

Pros: clean room, beautiful beach view.

Cons: very disappointed with the food and drinks. At an all inclusive, that’s what matters! I’ve been to all inclusives in the Americas and Caribbean and have always had the option for a la cart dining in addition to the buffet style restaurant. None of the restaurants at this Hilton were included as part of the all inclusive package. I could have gotten past that, but the food at the buffets was bad. We kept trying different foods, hoping for better luck, but only half the food was edible. I kept filling myself with French fries! While in Egypt! What a shame!

The drinks were also very disappointing and I’m fairly certain I got sick from ice in my drink.

I would not stay here again.

Leisure Partner

6/10

Pleasant

05 Jan 2026

Daniel

Expedia’s description of my room said there were two bedrooms. There were not. So our son slept in the middle of the living area. Inconvenient. Jacuzzis were cold. Breakfast was good. Beach was nice. Wished there weren’t people selling excursions walking up to us all the time.

Leisure Family

10/10

Exceptional

28 Dec 2025

Farhan

Had a lovely time at the hotel with my family, very good swimming pool, good selections of buffet food at meal times especially breakfast, staff friendly and helpfull.

Only downside for us was the apartments were out of the hotel complex, was neighbouring and the security did not feel as good as the hotels, a short walk into hotel conplex which did not bother us, but would be abit more difficult for people with accessibility issues

10/10

Exceptional

25 Dec 2025

Mohamed

Very nice and will come back again next trip

10/10

Exceptional

22 Dec 2025

abdullah

Overall it was great stay

Leisure Friends

10/10

Exceptional

13 Dec 2025

Elke M

Yes excellent service spotless room

Leisure Family

10/10

Exceptional

09 Dec 2025

Zia

Excellent all round . Clean, great food, pool was great , beach, location !

Leisure Family

8/10

Excellent

29 Nov 2025

Berenice

Very clean.

Leisure Family

10/10

Exceptional

24 Nov 2025

annette

Great resort.

Partner

10/10

Exceptional

24 Nov 2025

Shirlonda

Room was very nice. Staff very attentive and eager to serve. Facilities very clean.

10/10

Exceptional

12 Nov 2025

Alexandra Pamela

Staff were very helpful

Leisure Family

8/10

Excellent

10 Nov 2025

Joanne Ashley

Fantastic place everything you need short distance from the airport

Leisure Friends

10/10

Exceptional

09 Nov 2025

Hussein M

The staff and service was next to none. I have been to many resort with all inclusive and half board service. This one by far tops them all. The food was so rich with incredible variety. Never at the same thing twice during this week. Staff were amazing. I have never really seen such attention to details. Location is certainly the best I have been to so far. Restaurant staff and managers went above and beyond their duties to make our stay a very memorable one.

Leisure Partner

10/10

Exceptional

07 Nov 2025

Steven

Everything was excellent! And Saiid Khalil at the poolside bar makes the best coffees!!

Leisure Partner

8/10

Excellent

30 Oct 2025

Andrew

Nice clean bright room and nice staff.

Leisure Self

10/10

Exceptional

30 Oct 2025

Amy

The hotel is a large resort with three pools and beach area. Very clean rooms. AC worked well. Two pillow choices which I appreciated. Mini fridge in room is nice to keep water cool. Loud music at one pool, which I don’t like, but the other adult pool is calm and quieter. Nice kids pool area. Buffet breakfast was a huge selection. Very nice. Close to walk to mall (across street), restaurants and stores. Safe at night.

2/10

Poor

27 Oct 2025

PUB

Lots of services are not given compared to the info sheet received at check in or while booking.

Room received 1:30 after check in time.
No beach towel cards received the first day due to shortage.

No staff at the bar from adult only swimming pool.

Poor cleanliness in the main restaurant. Tables are dirty. Tables are never set. Too few glasses for wines. Too few napkins. Staff tries their best but have limited resources.

Wouldn’t recommend nor come back.

Leisure Family

10/10

Exceptional

21 Oct 2025

Mahmoud

Best stuff ever

10/10

Exceptional

12 Oct 2025

Juan

Great !!!

Leisure Partner

10/10

Exceptional

02 Oct 2025

Richard

Great staff

Leisure Friends

10/10

Exceptional

30 Sep 2025

Samrat

Amazing resort with a beautiful beach and great restaurants! Staff service was on point, free room upgrade was greatly appreciated, buffet breakfast and dinner was delicious!

Partner

8/10

Excellent

21 Sep 2025

Leslie

Hurghada heven?

Big resort hotel with 3+ swimming pools and beach area - beach area is a bay so good for swimming. Food was plentiful in buffet breakfast and dinner - i prefer a more boutique hotel than this mass package holiday tourism.

Self

10/10

Exceptional

16 Sep 2025

Shelly

Hotel was in conveniently located, staffs were friendly, helpful and pleasant. Hotel is situated onna clean beach with lots of lounge bench. Great location for family and friends. Rooms were clean and well maintained with daily houskeeping. Definitely recommend.

Leisure Family

10/10

Exceptional

09 Sep 2025

Loved the beach, sandy with no rocks, clean and very safe for our kids. The food was very good too, some days better than others. The massage at the spa was perfect. The people working there are very friendly and helpful. Overall we’re very pleased with the hotel and will definitely go there again.

10/10

Exceptional

06 Sep 2025

Keith

Very nice property. Hidden gem.

Leisure Family

10/10

Exceptional

04 Aug 2025

Gabriella

Staff was great and friendly, food was very good , the view was great, i love red sea

10/10

Exceptional

09 Jul 2025

Shahnavaz

Very nice

Leisure

4/10

Poor

19 Jun 2025

Dina

All inclusive is really not worth it, food buffet very limited variety, poor quality. Not up to 5 stars.
Cheese behind a glass someone standing to give you the pieces to limit you taking, mainly chicken and fish very limited meat. Oriental night buffet was very good though. They should distribute theses variety over different nights. Limited pool time. Limited ice cream bar time. Limited everything!

Business_and_leisure Family

10/10

Exceptional

29 May 2025

Ahmed

The hotel is Amazing, everything is great and the staff is very friendly.
Food is So Good, and the program they have is very fun. Would definitely recommend it.

Friends_and_family Family

10/10

Exceptional

18 Apr 2025

Mark

Staff were excellent and so was the food

Leisure Family

10/10

Exceptional

14 Apr 2025

Sherie

Love the Hilton Hurghada, beautiful, clean property and the employees were friendly.

10/10

Exceptional

14 Apr 2025

rupesh

Stay was excellent, however work going on nearby which made it slightly noisy ...

Leisure Family

10/10

Exceptional

14 Apr 2025

Ismail

Love it

10/10

Exceptional

29 Mar 2025

Larry

Stunning view and convenient location

Leisure Family

10/10

Exceptional

28 Mar 2025

Larry

Nice location

Leisure Family

6/10

Pleasant

16 Mar 2025

Michaela

The staff is totally unmotivated and very lacklustre

Leisure Partner

8/10

Excellent

12 Mar 2025

Bindi

The desk clerk was rude.

Leisure Family

10/10

Exceptional

02 Mar 2025

Esam

Terrific

Leisure Family

8/10

Excellent

20 Feb 2025

Fareena

Nice location at beach. Spacious rooms, comfortable bed, bathroom was nice. Air conditioning wasn’t very effective-didn’t cool effectively. We did the all inclusive dining, there was a large variety, we liked the personalized egg station best. Food was kind of bland. We were all disappointed with the dessert options , I would recommend a few crowd pleasers- creme brulee? Tiramisu- maybe an ice cream sundae station for dinner? They need to clean tables between diners better- lots of crumbs everywhere. Need to be better at maintaining their coffee machines- often wasn’t working well. Staff are ok, could be friendlier- we all liked our cleaner on the 6th floor- hameedi - we had booked 7 rooms for our group. Also, more family entertainment would be nice -
All in all we had a great time and facilities were good- I would give 4 stars overall.

Leisure Family_with_children

8/10

Excellent

18 Feb 2025

Suzanne

Lovely hotel, not quite up to usual Hilton standar

Lovely hotel, not quite up to usual Hilton standard. We’ve stayed in Hiltons all over the world and can usually count on them for excellent service and surroundings. This one is lovely but because it’s an all inclusive holiday resort the communal areas, particularly the buffet restaurant, are crowded and messy. The food choices are mass produced and quite limited. Only the buffet restaurant and pool, beach and lobby bars are included in the all inclusive. Long queues at check in as bus loads of people arrive. The bedrooms are tastefully decorated and comfortable, the bathroom has small areas of rust etc though. You will have a lovely time here, just if you are used to top notch Hilton hotels, lower your expectations a little.

Friends_and_family Family

8/10

Excellent

09 Feb 2025

Iftikhar

Very good clean hotel as expected from Hilton. Very good breakfast.
Concierge very unhelpful almost rude.
City Mall next door

Partner

8/10

Excellent

20 Jan 2025

Helen-Marie

Safe haven in HURGHADA. Lovely beach and pools. Staff mostly helpful, a couple (waiter at beach and main inside bar) are too familiar or rude eg. mimicked my accent which I didn’t find amusing after the upteenth time. Security, front desk, cleaning, gardening and Wok staff very professional. Omelette maker very grumpy which spoilt breakfast experience. Food is great quality and choice. One swimming pool is always in shade which is a shame as are the expectant crows at the beach after food. Pool bar staff and lifeguards very helpful. Animation team only interested in local tourists so don’t really interact with others and still make a noise at pool when nobody is doing the planned activity. Cocktails are hit and miss but beer is good as is the mint green tea. Excursions enjoyable but the beauty service was so pushy and disorganized, they really upset me and didn’t want to return for other treatments or spa which spoilt that aspect of my trip. All in all an enjoyable stay, excluding the beauty service which should be more honest about their services/staff competence and dishonest pricing.

Leisure Self

10/10

Exceptional

19 Jan 2025

Maaria

Excellent hotel would stay there again

Business Partner

10/10

Exceptional

11 Jan 2025

Aliaksandr

Nice hotel in Hurghada, definitely will stay more.

8/10

Excellent

01 Jan 2025

Dylan

Relaxing few days

We did not get the inclusive option and did not feel a loss as the hotel has 3 a la carte restaurants that are very good and we are not drinkers. We did not leave the hotel grounds. December is a little chilly but during the day it was nice to soak up some sun and the kids played in the heated pool. Our room was spacious and very comfortable. We were happy we had a balcony

Friends_and_family Family

10/10

Exceptional

24 Dec 2024

david

Staff were brilliant and made sure we were comfortable and cared for.

A great example of customer service.

Will definitely recommend for fellow tourists.

10/10

Exceptional

17 Dec 2024

Venkata

Very good service

10/10

Exceptional

14 Dec 2024

Verified traveler

Excellent family hotel

Our stay was amzing. The hotel was very relaxing and had all the amenities we needed. The private beach was amazing. Cannot recommend this hotel enough.

Friends_and_family Family

10/10

Exceptional

12 Dec 2024

Reece

Everyone was really kind and welcoming, which made my stay better

Leisure Partner

6/10

Pleasant

05 Dec 2024

Sarah

Service at the beech was poor. Buffet was poor. Asian restaurant was very good. In general food wasn’t up to 5* standards.
Room was excellent.
Very slow check in.

Leisure Friends

2/10

Poor

01 Dec 2024

Mohamed

The place is very old , the shower head is leaking, the tub is leaking , the hand wash sink is leaking .
The stuff are rude.mini bar fridge is empty

Leisure Partner

10/10

Exceptional

29 Nov 2024

Lorenza

Every thing good

10/10

Exceptional

29 Nov 2024

Steve

A fantastic stay! A huge thanks to Nicola Windley for outstanding hospitality and loved this hotel! Will certainly stay again. If you stay, try the Asian wok restaurant, by far the best restaurant in Hurghada, staff and chef exceptional. Thanks guys

Leisure Partner

10/10

Exceptional

26 Nov 2024

Asher

Luxury and family friendly and the same time. Everything you need from Romance to activities to a quiet relaxing day at sea or pool side. Plenty of space, not cramped and very welcoming staff from the very first time you walk in. Breakfast and in room dining excellent. My room was a seas view and a pool view. Best of both worlds.

Leisure Self

10/10

Exceptional

19 Nov 2024

Clara

Great option in Hurghada!

Leisure Partner

4/10

Poor

18 Nov 2024

Verified traveler

Our stay at Hilton Plaza had its highlights but also some drawbacks.

The Good:
Friendly Staff: Most of the staff were kind and welcoming, making us feel comfortable during our stay.

Beautiful Property: The grounds are stunning, with well-maintained gardens, two pools, several bars, and a gorgeous beach. The atmosphere felt safe and relaxing.

Food Quality: While there wasn’t much variety, the food itself was good.

The Not-So-Good:
Selective Lifeguards: Unfortunately, the lifeguards seemed to reserve their friendliness for female guests—if you know, you know.

Construction Noise: A huge construction site next door was extremely loud, working from dawn to sundown, even on weekends. This disrupted the peaceful vibe.

Room Issues: Our AC didn’t work properly, and because of the noise, opening windows wasn’t an option. Despite multiple requests to switch rooms, the only offer was one costing $150 more per night, which felt unfair.

Overall Impression:
The property itself is amazing, and we enjoyed the beautiful surroundings and amenities. However, the issues with noise, the lack of room resolution, and the uneven friendliness of certain staff left us with mixed feelings.

While our experience was generally positive, I would recommend Hilton Plaza with a note of caution. Hopefully, other guests won’t face similar challenges with the rooms or the ongoing construction.

Leisure Partner

8/10

Excellent

09 Nov 2024

Shirley

The Hotel on the whole was fine. The life Guards at the main pool were great especially Kamal. They were always making sure you were ok and kept the pool area clean and tidy. The food was varied and looked good. I stuck to basics due to health reasons so I can’t vouch for most of it. I had a room on the second floor with a terrace. Rm 267. The shower leaked as the door didn’t quite close properly and the ironing board had a piece broken of it. I reported this to reception on check out. They asked why not before hand and to be honest it didn’t make or break my stay. All staff were all very friendly and helpful. A couple of downsides. 1. The music by the pool was repeated over and over and at times was far too loud. The animation team needs to learn to read their audience. 2. The poor guy at the pool bar needs help. They need 2 people.
The hotel really seems to care what their patrons think. Whether they act on any constructive criticisim is up to them. If I got the chance I would return tho.

Leisure Self

2/10

Poor

08 Nov 2024

CHAITALI

Hilton Plaza Hurghada was one of the worst Hilton properties we have ever stayed in. We booked a 2 bed apartment and on arrival were told that we can get an upgrade for a heafty price. Not knowing the details we declined. Soon after checkin we realised that were taken to a completely different apartment complex outside the Hilton building. These apartments were next to building site, desserted and not even 2 star standard.

We complained to the Duty Manager- Ala and she refused to brong us back to the main apartment on the grounds of limited availability and insisted we took the matter up with Expedia as we had booked through them.

It was such a bad ending to what was a delightful Egypt stay.

Hilton Hurghada doesnt live upto Hilton standards or values of customer service. Their staff are rude and obnoxious and the whole establishment is a massive embarrasmment for the Hilton brand.

Please try to stay away from Hilton Plaza Hurghada

Leisure Family

10/10

Exceptional

03 Nov 2024

Stephen

Hotel itself was nice, srea around it not great

8/10

Excellent

13 Oct 2024

Amal

This hotel was fantastic. The sea, pool and staff were really attentive and helpful; nothing was ever too much for them. The massages in the spa were wonderful.

The only downside was that the outdoor terrace was cleaned overnight. Unfortunately this caused us to have 2 sleepless nights which impacted our holiday. However the manager offered us another room.

Leisure

10/10

Exceptional

20 Sep 2024

Camille

Everything was nice!!

Leisure Self

10/10

Exceptional

19 Sep 2024

Oluwatimilehin

The hotel was very well maintained, staff were nice and welcoming.

The breakfast buffet was also good value for money, but could have been better quality. Overall, a great stay and would choose again if I visited Hurghada.

10/10

Exceptional

10 Sep 2024

Nasima

It’s best to stay at the resort as Hurghada is a construction site. But this is a problem in Cairo too apparently. The taxi drivers at airport are aggressive.

Leisure Family

10/10

Exceptional

30 Aug 2024

Issam

Great hotel and staff!

Leisure Family

10/10

Exceptional

15 Aug 2024

KEROLES

😁😀excellent Hotel

Family_with_children

10/10

Exceptional

14 Aug 2024

KEROLES

Excellent Hotel 😀😁

Family_with_children

10/10

Exceptional

09 Aug 2024

David Sherif Fahkry and Dalya Samir

Amazing hotel . Friendly staff . Clean hotel. Grade Variety of food

Leisure Partner

10/10

Exceptional

04 Aug 2024

Elvi

I had a lovely stay at Hilton Hurghada Plaza. The “All Inclusive” option was the best. The staff were friendly and helpful. I would definitely come back if I ever come to Hurghada again.

Leisure Self

10/10

Exceptional

04 Aug 2024

Hossam

10/10

Exceptional

03 Aug 2024

Ali Adnan

Staff were very very welcoming and friendly

Leisure Family

8/10

Excellent

30 Jul 2024

Micheline

Minimum requirements in the room were not available
Or limited like Bath bag, tissues etc

Leisure Family

10/10

Exceptional

11 Jul 2024

Marcos Fikru

Very good value for money. Excellent and luxurious.good location.best for family holiday

Leisure Family

10/10

Exceptional

07 Jul 2024

AYMAN

Great experience. Can't wait to go back again

Leisure Family

10/10

Exceptional

03 Jul 2024

Oleg

Nice hotel

Leisure Partner

10/10

Exceptional

21 Jun 2024

Amro

Excellent stay. Super helpful staff. We only had breakfast, but it was really great. Beach and facility are great. Recommended

Leisure Friends

6/10

Pleasant

17 Jun 2024

Christopher

Was ok

10/10

Exceptional

29 May 2024

Usman

It was lovely to stay great service breakfast was great lovely from staff to everything thanks

Leisure Family

10/10

Exceptional

02 May 2024

Yousif

The view was absolutely stunning could stay looking at it all day and night.

Leisure Family

10/10

Exceptional

24 Apr 2024

MONICA

Very nice place. Food was excellent and variety was great. Very nice staff and many employees to help out with any need we had. Property is in great shape and one of the things we liked to was that the marina was in the same hotel so if was so convenient to take a day tour to do snorkeling and get back and be just a few steps away from your hotel. I would definitely recommend this property for everyone including families with kids, friends or couples.

Leisure Partner

10/10

Exceptional

11 Apr 2024

Denise

Great option for families

Very nice hotel. I would recommend it if staying in Hurghada.

Friends_and_family Family

8/10

Excellent

05 Apr 2024

Gareth

Not staying all-inclusive is a chore.

Great resort type hotel in Hurghada. Not much aroung the hotel but thats the same as most hotels.

As someone that likes to go out and eat I choose not go to All-Inclusive. Which was just a pain in the @£$! everyime you want a drink you have to wait around while they print the receipt, staple it and sign every individual drink to the room. You can't run a tab and pay at the end so I just stopped drinking anything there - Wasn't worth the hassel.

Breakfast was well stocked and had a lot of options (no pork though) so B&B worked out well apart from the issue with having to sign for everything.

Self

6/10

Pleasant

28 Mar 2024

Guodong

When we checked in, the bathroom in the room was dirty and had not been cleaned. I told the front desk three times in two hours, but no one cleaned it. After waiting for another hour, I went to the front desk again, and this time someone was sent to clean it immediately.

Leisure Family_with_children

6/10

Pleasant

24 Jan 2024

Susan

The staff in the dining room were great, very attentive and professional, nothing was too much trouble for them.
Housekeeping was also great, my room was always beautifully cleaned and the water and coffe/tea stocked up.
The food choices in the dining room were boring and repetitive. The bread was always dry and the hot dishes were luke warm.
One of the pools was closed for renovation but my room was far enough away so wasn’t disturbed however there was construction work on a building opposite my balcony (don’t know if it’s part of the hotel) which was loud all day, that was quite irritating.
The staff at the beach were always happy to set up my beach lounger and made sure I had everything I needed for the day.
Don’t know how old the hotel is but it looks and feels tired.
The staff really made my stay a good one.

Leisure Self

8/10

Excellent

03 Jan 2024

Lisa

Property is good, clean. Staff is friendly and welcoming. Check in was one of the worst I have ever experienced anywhere. It took almost an hour for no particular reason. It wasn't even that busy. They just don't seem to know how to work efficiently. Check out was slightly better. Similarly, food service in the main bar off the lobby is brutally slow. Ate lunch there twice and took 1 hour for 2 salads and a burger. We also ate at Lophelia and the Turkish restaurant. Service was better but chaotic. 5 people can barely handle 10 tables. Someone from Hilton needs to fly in to show them how to run things efficiently.

Leisure Family

10/10

Exceptional

30 Dec 2023

Diane

Fantastic short break

We had a lovely few days at the Hilton, it is a fantastic resort. Special thanks to the housekeeping team, especially Badr

Friends_and_family Family

10/10

Exceptional

03 Dec 2023

Kyle

Excellent

Excellent service from all the staff , nice views , nice beach , food was amazing, room was big and nice bathroom,

Self

8/10

Excellent

16 Oct 2023

Erick

Lovely Private beach, try the Turkish Restaurant! Super delicious!.
Breakfast buffet is a bit overwhelming not very easy to enjoy it . Food is not place nicely, and too all over the place.

Leisure Friends

10/10

Exceptional

29 Aug 2023

Destiny Moureen

the best honeymoon resort ever. so much to do and very friendly staff.

Leisure Partner

10/10

Exceptional

08 Aug 2023

Sukhchan Singh

Loved every single day at the hotel.