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Best Western Capital City Inn

Sacramento - CA · United States

15 Massie CtView location

7.8/10Very good1,001 Reviews
Cleanliness8.0/108.0
Service8.4/108.4
Comfort8.0/108.0
Condition7.6/107.6
Location8.8/108.8
Neighborhood6.8/106.8
Amenities7.8/107.8
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  • Business hotels
  • Hotels with spa

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Best Western Capital City Inn

Stylish accommodations, exceptional comfort and an ideal location make this Sacramento hotel the perfect location for a business trip or a relaxing vacation.

Conveniently located off the South Sacramento Freeway, guests can enjoy convenient access to many of the area's busting businesses and schools, including the Kaiser Permanente South Sacramento Medical Center, the Methodist Hospital of Sacramento and Cosumnes River College.

Travel a bit further and you'll reach beautiful downtown Sacramento, the Cal-Expo Fairgrounds and the California State Capitol - a breathtaking structure based on the famed U. S. Capitol in Washington, D. C. Business travel is only half the story of this Sacramento hotel, as vacationers can easily relax on a nearby riverboat, try on clothes at a charming shop or dine to their heart's content at any of the delicious restaurants in nearby Old Sacramento.

Nature lovers can head south to Elk Grove for a peaceful retreat, home to the breathtaking landscapes of Laguna Creek Parkway, Stone Lakes Refuge and the Cosumnes River Preserve.

Read more about this hotelShow less

After a day of work or sightseeing though, nothing is more relaxing than a quiet night's rest in one of Best Western Capital City Inn's well-appointed guest rooms.

Each room features free high-speed internet access, cable satellite television with HBO® and a complimentary full breakfast to start the day off right. Another hotel amenity includes an outdoor swimming pool. Ready for relaxation, an unbeatable value and a memorable stay?

Make a reservation at the Best Western Capital City Inn today and save!Please be aware that our hot tub/spa is currently not in service. Sorry for the inconvenience. Thank you.

With a stay at Best Western Capital City Inn in Sacramento (Southwestern Sacramento), you'll be within a 15-minute drive of Golden 1 Center and Sacramento Zoo. This hotel is 11.9 mi (19.2 km) from Discovery Park and 6.2 mi (9.9 km) from California State University Sacramento.

Make yourself at home in one of the 58 guestrooms. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, and housekeeping is provided daily.

Featured amenities include express check-out, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.

Popular amenities

Free WiFi
Parking available
Dining services
Concierge
Laundry
Non-smoking
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

No cribs (infant beds) available Professional property host/manager Pets not allowed Service animals are allowed Service animals are exempt from fees/restrictions

Cleaning and safety

Chain Specific Standards
Property follows a brand or regulatory agency's sanitization guidelines We Care Clean (Best Western)
Essential Travel
Essential workers only - NO

Important information

  • You need to know
    • For details on Best Western's privacy policy, visit www.bestwestern.com/privacy.
  • Special Instructions
    An adult age 18 or older must assume all liability for the booking. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards; cash is not accepted
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
  • Minimal age
    18
  • Spoken Language

    English

Nearby attractions

Methodist Hospital of Sacramento 2.9 km / 1.8 mi
Frasinetti Winery 4.2 km / 2.6 mi
Laguna Pointe Business Park 6.8 km / 4.2 mi
Cinemark Century Laguna 16 7.9 km / 4.9 mi
Colonial Theatre 8 km / 5 mi
Tahoe Park 8.3 km / 5.2 mi
Regal Delta Shores 8.8 km / 5.5 mi
Granite Regional Park 9.4 km / 5.8 mi
University of California, Davis Medical Center 9.6 km / 6 mi
California State University Sacramento 9.9 km / 6.2 mi
Curtis Park 9.9 km / 6.2 mi
Bing Maloney Golf Course 10.1 km / 6.3 mi
Bartley Cavanaugh Golf Course 10.6 km / 6.6 mi
Sacramento River 10.9 km / 6.7 mi
American River 11 km / 6.9 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Total number of rooms: 58
  • Number of floors (main building): 3
  • Suites: 8
  • hotel
  • Wheelchair-accessible
  • Car parkExtra charge
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Airport ShuttleExtra charge
  • Laundry serviceExtra charge
Show 21 more facilities & services
  • Babysitting serviceExtra charge
  • Bellboy serviceExtra charge
  • Air conditioning in public areas
  • FireplaceExtra charge
  • Hotel safeExtra charge
  • Lift accessExtra charge
  • Gym
  • Luggage roomExtra charge
  • BarExtra charge
  • Restaurant
  • Smoking areaExtra charge
  • PhotocopierExtra charge
  • Business centreExtra charge
  • Outdoor freshwater pool
  • SaunaExtra charge
  • Hot tubExtra charge
  • Spa centreExtra charge
  • Breakfast
  • Non-smoking establishmentExtra charge
  • FitnessExtra charge
  • GolfExtra charge
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

FB

Full Board

Usually includes breakfast, lunch, and dinner.

RO

Room Only

Accommodation only. Meals are usually not included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • DOUBLE AccessibleDOUBLE • AccessibleDBL.H6

    Photos are not available for this room type.

    Best Western Capital City Inn

    DOUBLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING SIZE BEDSUITE • KING SIZE BEDSUI.KG

    Photos are not available for this room type.

    Best Western Capital City Inn

    SUITE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE WITH BALCONYSUITE • WITH BALCONYSUI.BL

    Photos are not available for this room type.

    Best Western Capital City Inn

    SUITE WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room KING BED NON SMOKINGRoom • KING BED NON SMOKING • 1 Bedroom • 26 m²ROO.KG-NM
    Room KING BED NON SMOKINGPhoto unavailable9 photos

    Best Western Capital City Inn

    Room KING BED NON SMOKING

    Room photos

    9 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.KG-NM

    Room amenities

    • Cable TV
    • Radio
    • Direct dial telephone
    • Hairdryer
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Ironing set
    • Microwave

    Facilities with extra charge

    • Internet access
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDSDOUBLE • TWO QUEEN BEDSDBL.2Q

    Photos are not available for this room type.

    Best Western Capital City Inn

    DOUBLE TWO QUEEN BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO QUEEN BEDS NON SMOKINGDOUBLE • TWO QUEEN BEDS NON SMOKINGDBL.2Q-NM

    Photos are not available for this room type.

    Best Western Capital City Inn

    DOUBLE TWO QUEEN BEDS NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2Q-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING SIZE BEDDOUBLE • KING SIZE BEDDBL.KG

    Photos are not available for this room type.

    Best Western Capital City Inn

    DOUBLE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room NON SMOKINGRoom • NON SMOKING • 1 Bedroom • 26 m²ROO.NM
    Room NON SMOKINGPhoto unavailable8 photos

    Best Western Capital City Inn

    Room NON SMOKING

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.NM

    Room amenities

    • Internet access
    • Hairdryer
    • Direct dial telephone
    • Radio
    • Microwave
    • Ironing set
    • Wheelchair-accessible
    • Wi-fi
    • Wake-up service
    • Alarm clock
    • Desk
    • Cable TV

    Facilities with extra charge

    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE QUEEN SIZE BEDDOUBLE • QUEEN SIZE BEDDBL.QN

    Photos are not available for this room type.

    Best Western Capital City Inn

    DOUBLE QUEEN SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    QUEEN SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.QN

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE KING BED NON SMOKINGDOUBLE • KING BED NON SMOKINGDBL.KG-NM

    Photos are not available for this room type.

    Best Western Capital City Inn

    DOUBLE KING BED NON SMOKING

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.KG-NM

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE NON SMOKINGSUITE • NON SMOKING • 1 Bedroom • 26 m²SUI.NM
    SUITE NON SMOKINGPhoto unavailable8 photos

    Best Western Capital City Inn

    SUITE NON SMOKING

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.NM

    Room amenities

    • Direct dial telephone
    • Hairdryer
    • Microwave
    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Living room: 1
    • Ironing set
    • Internet access
    • Radio
    • Dining Area

    Facilities with extra charge

    • Fireplace
    • Balcony
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room AccessibleRoom • AccessibleROO.H6

    Photos are not available for this room type.

    Best Western Capital City Inn

    Room Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE TWO DOUBLE BEDSDOUBLE • TWO DOUBLE BEDSDBL.2D

    Photos are not available for this room type.

    Best Western Capital City Inn

    DOUBLE TWO DOUBLE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    TWO DOUBLE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.2D

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • DOUBLE Accessible KING SIZE BEDDOUBLE • Accessible KING SIZE BEDDBL.H6-KG

    Photos are not available for this room type.

    Best Western Capital City Inn

    DOUBLE Accessible KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    DOUBLE
    View / characteristic
    Accessible KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: DBL.H6-KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • HOUSE KING SIZE BEDHOUSE • KING SIZE BEDCTG.KG

    Photos are not available for this room type.

    Best Western Capital City Inn

    HOUSE KING SIZE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 2–8 • Adults: max. 8 • Children: max. 4
    Room type
    HOUSE
    View / characteristic
    KING SIZE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: CTG.KG

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE KING BED NON SMOKINGSUITE • KING BED NON SMOKING • 1 Bedroom • 26 m²SUI.KG-NM
    SUITE KING BED NON SMOKINGPhoto unavailable8 photos

    Best Western Capital City Inn

    SUITE KING BED NON SMOKING

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    King-size bed 150-183 width
    Bedrooms
    1
    Room type
    SUITE
    View / characteristic
    KING BED NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.KG-NM

    Room amenities

    • Hairdryer
    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Living room: 1
    • Ironing set
    • Microwave
    • Radio
    • Direct dial telephone

    Facilities with extra charge

    • Tea and coffee making facilities
    • Internet access

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SINGLE AccessibleSINGLE • AccessibleSGL.H6

    Photos are not available for this room type.

    Best Western Capital City Inn

    SINGLE Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–1 • Adults: max. 1 • Children: max. 0
    Room type
    SINGLE
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: SGL.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room TWO QUEEN BEDS NON SMOKINGRoom • TWO QUEEN BEDS NON SMOKING • 1 Bedroom • 26 m²ROO.2Q-NM
    Room TWO QUEEN BEDS NON SMOKINGPhoto unavailable8 photos

    Best Western Capital City Inn

    Room TWO QUEEN BEDS NON SMOKING

    Room photos

    8 photos

    Room overview

    Non-smoking room
    Room size
    26 m²
    Occupancy
    Guests: 1–2 • Adults: max. 2 • Children: max. 1
    Bed setup
    Queen-size bed 150-154 width
    Bedrooms
    1
    Room type
    Room
    View / characteristic
    TWO QUEEN BEDS NON SMOKING

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.2Q-NM

    Room amenities

    • Cable TV
    • Desk
    • Alarm clock
    • Wake-up service
    • Wi-fi
    • Ironing set
    • Microwave
    • Hairdryer
    • Radio
    • Direct dial telephone

    Facilities with extra charge

    • Internet access
    • Tea and coffee making facilities

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Double or Twin AccessibleDouble or Twin • AccessibleDBT.H6

    Photos are not available for this room type.

    Best Western Capital City Inn

    Double or Twin Accessible

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–6 • Adults: max. 6 • Children: max. 3
    Room type
    Double or Twin
    View / characteristic
    Accessible

    Adult and child limits apply within the room's total guest limit.

    Room code: DBT.H6

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • Room STANDARDRoom • STANDARDROO.ST

    Photos are not available for this room type.

    Best Western Capital City Inn

    Room STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    Room
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: ROO.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • SUITE STANDARDSUITE • STANDARDSUI.ST

    Photos are not available for this room type.

    Best Western Capital City Inn

    SUITE STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–8 • Adults: max. 8 • Children: max. 5
    Room type
    SUITE
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: SUI.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Best Western Capital City Inn

7.8
Very good
1,001 Reviews
Cleanliness
8.0 /10
Service
8.4 /10
Comfort
8.0 /10
Condition
7.6 /10
Location
8.8 /10
Neighborhood
6.8 /10
Amenities
7.8 /10
100 reviews shown
10/10
Exceptional
30 Jul 2026
Gary
N/A
8/10
Excellent
23 Jul 2026
Jill
Single woman traveling with 2 children. I felt very safe as there is a chp across the atreet.
Neighbors were extremely loud with closing their door. There was ants in the bathroom
8/10
Excellent
20 Jul 2026
Gloria
I liked the hotel, at first because it was quiet, the room was clean and comfortable Staff the front desk staff was nice and friendly.
Friends
10/10
Exceptional
16 Jul 2026
Anare
This place is so convenient. You are close to everything. Freeways, Shopping places and restaurant. The rooms were spacious and clean. Good for stopping over for a night or two if you are traveling.
Self
2/10
Poor
14 Jul 2026
Mikayla
Her house is like 19 and he’s an Asian boy that has a obsessions being judgmental and racist, he made rude assumptions and called me an animal instigating conflict an loss of a paying respectful customer
Family
10/10
Exceptional
12 Jul 2026
Ashley
Rooms were clean staff was very accommodating swimming pool and breakfast were the best
Family
8/10
Excellent
12 Jul 2026
Edward D.
Nice location is a plus.

Old bedsheets not maintained well. Towels are ok.
Self
6/10
Pleasant
06 Jul 2026
Magdalena
This place is completely worn out and desperately needs a makeover, but besides that it seems to do the job for when you’re in town and need something close by the freeway and close by Family. Stuff was wonderful and helpful. The breakfast was fine. They have yogurt, sausages, and waffles. You can make yourself yogurt and fruit. Coffee is horrible, but what can you expect from an old machine? There is a Dutch Bros across the street and you have CHP across the street makes you feel safe. We stayed in the bigger room suites that had balcony seating in a little living room with a fireplace and a mini bar so it didn’t feel so cramped as though regular rooms. The carpet was dark and dingy, and the bed was on the harder side. It was one of the cheaper options in town and it did the job for just sleeping there.
Family_with_children
2/10
Poor
05 Jul 2026
Aurora
It requires a lot of maintenance and upgrades! It’s very very old. The room curtains had holes. The ac unit was tagged or graffiti. Roaches at night. Really needs a lot of work and attention. Elevator was not working but staff was able to reset it but very noisy and afraid that it will be stuck! Whoever owns or manages this hotel please!!!! Pay attention and do some work and research to this building.
Family
10/10
Exceptional
28 Jun 2026
Charles
I will stay there again
8/10
Excellent
27 Jun 2026
Lawrence
Not too bad for the area
Family
10/10
Exceptional
26 Jun 2026
Carrie
The people at the Best Western Capital City were amazing. They helped with getting my families rooms all together since I was going to be in the hospital. The rooms were clean. and I can't say it enough, all the people at this Best Western were absolutely wonderful.
10/10
Exceptional
25 Jun 2026
Cheryl
Our family were in Sac for a surgery at Kaiser. We had 3 rooms for 3 nights. The staff and Andrew in particular were amazing. There was absolutely nothing we needed or asked for that they were not happy to provide and help out with. Extra pillows, an extra chair, noon check out. They went out of their way to make us comfortable during a stressful time. Thank you!
Family
8/10
Excellent
21 Jun 2026
Ernie
Clean room, friendly staff
Friends_and_family Family
2/10
Poor
17 Jun 2026
Brandy
Room smelled like cigarettes.
10/10
Exceptional
14 Jun 2026
Elizabeth
The staff were friendly and the room clean. The breakfast was plenty and the coffee perfect. The location was good and easy freeway access. Plenty of parking. Enjoyed our stay. Best Western was affordable and very safe.
Partner
6/10
Pleasant
24 May 2026
Michael
This is a good place just to take a good nights rest and continue with your driving
Partner
10/10
Exceptional
18 May 2026
Alex
It was exactly as advertised! We had a very nice, comfortable stay. I would recommend this hotel.
Family_with_children
6/10
Pleasant
16 May 2026
Misty
The man at the front desk was really nice. The area around hotel was ok. Not the best part of Sacramento. We just needed to sleep.
Friends_and_family Family
10/10
Exceptional
26 Apr 2026
Thang
Very good
2/10
Poor
27 Mar 2026
Carlos
Bedbugs and room smelled like mold
8/10
Excellent
24 Mar 2026
Lai
The carpet in the room did not appear clean, and there was an unpleasant odor. The carpets looked worn, and there were visible dark spots and cracks on the walls and in the bathroom. Given the nightly rate of over $150, I expected a significantly higher standard of accommodation. Overall, I don't think I will be returning.
Friends
8/10
Excellent
20 Mar 2026
Darci
Overall I felt safe at this location. The bed was very hard. The rates were affordable so don’t expect over the top accommodations.
10/10
Exceptional
19 Mar 2026
David
Clean room
4/10
Poor
14 Mar 2026
Ethan
While I enjoyed the comfort of my bed, the size of the room, and the view… the second we walked in through the front door to the lobby, it smelled like animal pee, and the second we walked into our room, we were hit with the overwhelming smell of weed. I got past the weed smell but I found many more issues. The light switch next to the sink mirror turns the mirror area’s lights on, however there is another light switch in the closet that also turns on the light above the sink. If you flick on the closet switch without the mirror switch, the light will come on, but it will flicker as if it doesn’t have enough power to stay on. If you turn both switches on, it either dims and flickers or is off completely. The toilet does not flush, do not bother, water comes into the bowl, swirls around, and drains out, leaving anything with a more solid consistency than pee still there more often than not. No hand soap! They gave us a bar of face wash next to the bathroom sink, and no soap dish of any kind, so prepare to have soapy water on the counter and a bar of not even hand soap that was just sitting in its own slime. The shower was fine, poor water pressure. The carpet was pretty stained. The slip in the elevator shows that the safety inspection is overdue; it's printed to say it expired on the 5th of March, and it is the 13th as I am writing this. The lock on the bathroom door does not lock; it's completely for show and just spins around when you try to use it.
Partner
8/10
Excellent
11 Mar 2026
Karen
I Didn’t use either of these
Partner
10/10
Exceptional
10 Mar 2026
Lianne
This is a pleasant hotel, friendly & helpful staff, reasonable rates. Pluses; It is a 3 story building, with an elevator, and plenty of free parking. Complimentary breakfast included scrambled eggs, sausage, make your own waffle, yogurt, fresh fruit, cold cereal, muffins,toast, juice, tea, coffee. Large pool. Room amenities: TV/good reception, free wifi, fridge and microwave, blow dryer, sink outside bathroom, tub/shower, electric plugs in lamp bases (easy to plug in chargers by the bed👍), game/dining table & 2 chairs, in-room coffee, ironing board & iron, A/C,card keys, business office with computers in lobby. Minuses; no hot tub, pool clean-but not heated, one luggage cart at both check in and check out, o breakfast room very small (7 small tables), carpet in halls/stairs stained, no lighting over closet area in room. Safety- large well-lit parking lot, located across the street from another hotel and a CHP office. We felt safe there. Noise; the rooms that face the front of the building also face the freeway (hiway 99). It is noisy when the window is open, okay when closed. The back side faces a commercial area- request that side if quiet is important to you. All in all we had a nice stay. A little dated, but clean and pleasant.
We have found Best Westerns to be consistently better than average properties and a good value 👍
Partner
10/10
Exceptional
07 Mar 2026
Angelica
Great location, the staff is friendly and helpful.
Partner
10/10
Exceptional
23 Feb 2026
Henry
Everything was great.
Staff included. Very happy we chose BW
10/10
Exceptional
17 Feb 2026
Julio
We enjoyed our stay!
10/10
Exceptional
16 Feb 2026
Lai
Great customer service and friendly
Family_with_children
4/10
Poor
06 Feb 2026
Crystal
Room was not very clean. There were several hairs on the toilet and shower. Corners of floors were very dirty. Room smelled musty. Refrigerator was not cleaned very well. Morning staff was not at the desk when I needed helped. Breakfast was ok. Not very good quality.
Family
6/10
Pleasant
02 Jan 2026
Allen
Real
6/10
Pleasant
12 Dec 2025
Myrna
The room was ok
2/10
Poor
09 Dec 2025
Kathleen
Room , location, smelled, breakfast was horrible, unfriendly staff would not recommend at all
Leisure Family
10/10
Exceptional
07 Dec 2025
Roslyn
Very clean and very friendly staff.
Business_and_leisure Partner
10/10
Exceptional
05 Dec 2025
Juan
5 Stars
10/10
Exceptional
02 Dec 2025
Dekashi
The staff was very polite, breakfast was great room was clean
10/10
Exceptional
17 Nov 2025
Melita
The amenities were clean. I enjoyed the breakfast setup and the foods were warm.
6/10
Pleasant
16 Nov 2025
Diana
Hotel Review – Room 111

My stay at this hotel was generally good. Check-in was smooth, and the staff members were friendly during both check-in and check-out. I appreciated getting the bottom-floor room I requested.

The room was clean, but there was an initial odor because the mini fridge had been left slightly open. The AC worked well, and the bed was okay, just a bit too firm for my taste.

The biggest issue was the noise from the guests in the room above me—they were very loud and made it hard to relax. The bathroom also needs improvement. Water pressure in Room 111 was weak, the tub took a long time to fill, and the showerhead didn’t have much pressure.

On the positive side, the continental breakfast was tasty, and I always enjoy making my own waffle.

Overall, it was a decent stay with a few areas that could be improved.
Family
6/10
Pleasant
10 Oct 2025
Omar
I have stayed at other Best Western's before so I picked this one by default, but this one has some improvement to do.
Leisure Family
10/10
Exceptional
03 Oct 2025
Cecilia
No balcony 1st floor
10/10
Exceptional
30 Sep 2025
Rebecca
Very quiet and very convenient hotel. Free continental breakfast was great.
Leisure Partner
8/10
Excellent
29 Sep 2025
Cassandra
Room was clean. Continental breakfast was good.
Leisure Family_with_children
10/10
Exceptional
24 Sep 2025
beatriz

Great

Front desk was friendly and calm although he was busy. Room was clean and bed was so comfy.
Partner
8/10
Excellent
14 Sep 2025
Tricia
Nice place. It was quick to check in, the young man was polite and helpful. Room was very clean and bed was comfortable. We went down for food at 9 and most stuff was gone, but the coffee was good. We will stay again and go down earlier to eat.
10/10
Exceptional
06 Sep 2025
regina
The Room was very Nice and clean for the overnight stay.
Leisure Partner
10/10
Exceptional
06 Sep 2025
Juan
It was in a very quiet area and there were plenty of things to do near by.
10/10
Exceptional
02 Sep 2025
Adolfo
Staff very helpful
Leisure Partner
8/10
Excellent
31 Aug 2025
Kenny
We love the hotel. We always in this hotel where there is vacancy available.
Partner
10/10
Exceptional
31 Aug 2025
Mar
Great check in
10/10
Exceptional
30 Aug 2025
Prakash
Good
2/10
Poor
29 Aug 2025
Alfredo
Really duty is male is really bad. All the carpet looks like you’re all in really really really bad dude.
6/10
Pleasant
28 Aug 2025
Evelyn
Good location
4/10
Poor
24 Aug 2025
Jessica
Have stayed here a total of 4 times (two times in the last week, one week apart) and every time there have been cleanliness concerns (I.e. hair in tub, toilet and floor, things under bed like wrappers and someone else’s dirty sock, and splatters on the bathroom door. I’m not a hotel snob, but the fear of what else is not cleaned/ changed does concern me. For that, I don’t think we would come back. Staff were always friendly and helpful.
6/10
Pleasant
22 Aug 2025
Chong
Breakfast 👎
Leisure Family
6/10
Pleasant
20 Aug 2025
Jasvir
For the three star hotel is okay, but mostly, I think the whole property need renovating the pool was dirty. of Dabri. Lost of leaves.
a did not really use it for that reason the deck furniture was hundred years old I only used because it’s convenient who we need to be.
Leisure Partner
10/10
Exceptional
18 Aug 2025
Luseane
Nice:) clean spacious and loved the pool and breakfast. Will be back
Leisure Family_with_children
10/10
Exceptional
12 Aug 2025
Buffy
The hotel was comfortable and the staff was friendly and accommodating.
Business Self
8/10
Excellent
10 Aug 2025
Christie
The capitol City Inn was very convenient for a 3 night stay. Clean. Quiet. Bathroom was redone and very clean. Carpet was clean but stained. Time to replace. Very good room rate for Sacramento. Only about 10 minute drive to downtown.. Bed comfortable. Good breakfast. Staff very pleasant. Car distance to restaurants.
Leisure Partner
10/10
Exceptional
02 Aug 2025
Veronica
Excellent
10/10
Exceptional
31 Jul 2025
Eric
Front desk was very helpful and friendly at check-in inside of hotel was a little plain but the room was clean overlooking the pool and here I was surprised how quiet it was being so close to the interstate I would stay there again
Friends_and_family Friends
2/10
Poor
21 Jul 2025
Leyby
Receptionists are not friendly and are always wondering around making people wait around or making people go looking for assistance. The entrance needs vacuuming, and the garbage cans outside were overflowing with trash. The pool was super dirty and the hot tub was broken. The cleaning attendants were inattentive and got the job half done. We had to go get the toilet paper we had requested from them at the front desk. The AC was on auto pilot all night long making it difficult to sleep and they claimed it should have been working well but didn’t care to come check it out themselves. The breakfast was mediocre. Over all they are guilty of false advertisement because they should not have photos of a clean entrance nor of a clean pool or of a working hot tub, because it wasn’t so. The location was also a bit shady with shady people hanging around the parking lot, acting and looking suspicious.
Business Family_with_children
8/10
Excellent
15 Jul 2025
Debora
Staff in the outside were wonderful. The room was a little dated in the air conditioning didn’t work well. The breakfast area was the cleanest I have ever seen in. The staff was super efficient.
10/10
Exceptional
06 Jul 2025
ANNA MARIE
Pool and hot tub didnt work.
Leisure Partner
6/10
Pleasant
05 Jul 2025
Tony
Carpet dirty
4/10
Poor
05 Jul 2025
Enrique

Horrible

My stay was good other than my room key never worked! I had to go up and down to the receptionist down stairs to get a new key, because my room was on the second floor.
Partner
10/10
Exceptional
03 Jul 2025
Santos
Perfect
Business_and_leisure
8/10
Excellent
28 Jun 2025
Mayra
Stayed for one night. Place was great. Location was quiet. Staff was friendly.
Leisure Family
10/10
Exceptional
26 Jun 2025
Maureen P.

Pleasant stay!

Had a great time in SAC and Davis celebrating our daughter's graduation from UC Davis!
Friends_and_family Family
8/10
Excellent
24 Jun 2025
Alejandro
Nice and clean hotel
Business Self
8/10
Excellent
17 Jun 2025
Paul
Clean
Business
2/10
Poor
15 Jun 2025
Tami
The room smelled of animal urine BADLY!! We reported it and the front desk stated he would be up with deodorizer. They were full so we couldn’t switch rooms. And due to baseball and softball tournaments there were no affordable options. We sprayed our perfume, left the window open as well as kept the fan on. I reported it again as we were leaving this morning and told them about the staff from last night as well. You would think they’d comp at least 1/2. Never again.
Friends_and_family Family
10/10
Exceptional
12 Jun 2025
Pete
Good
Business_and_leisure Friends
8/10
Excellent
09 Jun 2025
Tameralee
We were there for a little league baseball tournament. We will stay again. Location and amenities were perfect
Friends_and_family Family
6/10
Pleasant
06 Jun 2025
Susan
Spotted a homeless inside
Friends_and_family Family
8/10
Excellent
02 Jun 2025
Verified traveler
Good stay, although the bed was a fit too firm for our liking.
Partner
6/10
Pleasant
18 May 2025
Dan
Getting woke up at 11:30 at night with some drunk who didn't belong in the hotel banging on my door looking for someone, then henwent to bunch of different rooms abd was knocking on their doors. then management was arguing with him and telling people to take him home or somewhere. Other than that an trying to get back to sleep not to bad.
Leisure Family
6/10
Pleasant
18 May 2025
Erich
Pool was dirty and looks like it’s not cleaned for days
Leisure Family
10/10
Exceptional
18 May 2025
William
My friends and up dd we
Friends_and_family Friends
10/10
Exceptional
15 May 2025
Edward
room was great.
Leisure Partner
10/10
Exceptional
15 May 2025
Darin
Great hotel
6/10
Pleasant
12 May 2025
Mueyfin

Good place to sleep.

We were there for a wedding so we did not stayed at the hotel much except for sleeping so we did not have time to enjoy our stay.
Partner
6/10
Pleasant
06 May 2025
VIRGILIO
Water in faucet and shower is very low. No shampoo, lotion given. We brought our own so not a big deal for us. We stayed only for 1 night
Friends_and_family Family
2/10
Poor
05 May 2025
Tou
The hotel was dirty carpets restrooms and floors it ffelt like motel 6. It was very noise in the morning cause hotel I right off the 99. Dining space only fits 3-4 places to eat and very ghetto. The breakfast is sausage and fake powder eggs. They ran out within 40 min of serving breakfast we ask for then to re-fill the food and they said thier out of food. Place is very ghetto and unsafe
Business_and_leisure Partner
8/10
Excellent
02 May 2025
Verified traveler
Stay was quite satisfactory. Fit our need in a pinch. Looking for something close to casino
Friends_and_family Family
10/10
Exceptional
20 Apr 2025
Lupe
Good customer service.
Friends_and_family Family
2/10
Poor
17 Apr 2025
Sam
Put the hotel in my navi drove forever but Never found the place...I am preacher an engagement on Sun am. So I had to book & pay for another hotel. both hotel cost $ 500..I am 70, my wife is 77 and cannot afford this kind of $$ !

thx you, Not So Happy. Sam
10/10
Exceptional
17 Apr 2025
BHAN
Nice
Leisure Partner
10/10
Exceptional
14 Apr 2025
Tiffany
We arrived f
Business_and_leisure
10/10
Exceptional
11 Apr 2025
Dave
We will stay again
Leisure Family
4/10
Poor
09 Apr 2025
Verified traveler

In town for one night

Smaller than I expected, there was a full trashcan in my room, the room smelled like smoke.
Business
10/10
Exceptional
06 Apr 2025
Amandeep
Good
Service and safe🙏cross the street police
Station so more safety
Leisure Family
4/10
Poor
29 Mar 2025
Mar
First thing was me calling the hotel to inform them that there was two of us traveling, and the one person would get to the hotel before me I called the front desk and told them that the person that was traveling with me would be arriving first, and I wasn’t quite sure if their name was listed on the room so they took down my name which is on the reservation and the other person‘s name, so obviously I thought that was it. So when my partner arrived at the hotel, they did not see his name anywhere any notes passed along or anything of that nature. So once I arrived, I go in there and give her my license. She looked at my license and said that there was no room even with the itinerary number confirmation number, so me and my partner were discussing things and just going to rent a room without the Expedia booking and settle up with Expedia later, and I asked for her information so I could be covered because I didn’t want be charged for not showing up for a room that I obviously booked and was confirmed for. Once I asked for her information suddenly the reservation appeared so I don’t know if it was a race thing or incompetence thing but it was very disappointing to say the least .
8/10
Excellent
23 Mar 2025
Shamila
Very good customer service
Leisure
10/10
Exceptional
21 Mar 2025
Jocelyn
Keep it up!
10/10
Exceptional
11 Mar 2025
Christine

Quiet and decent place for price

Customer Service- Upon arrive, the gentleman in guest services provided great customer service. Checking in was easy and fast.
Cleanliness-Room was ok. Bed were comfortable and clean. Pillows can improve. The chairs in the room had some stains. The tub upon arrival had a couple strands of hair. The toilet flushed slowly. Recommend wearing room slippers on carpet. The mini fridge was cold, but could be wiped down after each stay.
Safety-overall we felt safe in this location. The location is quiet.
Breakfast Food- decent . Breakfast sausage, scrambled eggs, cereal, oatmeal packets, toast, bagel, boiled egg, waffle, yogurt, apple juice, orange juice, coffee, and tea offered for breakfast options.
Parking: plenty of parking spaces
Rating: Not bad, 4 out5
Partner
4/10
Poor
08 Mar 2025
Janet
It’s NOT worth saving money to stay here. Feels unsafe. Dirty, mold in the shower, stained carpet and completely outdated. The room smelled, so we tried to open the window, it wouldn’t open, then turned the air on and that was set at 69, so it hardly kicked on. We were afraid to sleep under the blankets. When we drove up to the property, there was someone dumpster diving.
Business_and_leisure Partner
8/10
Excellent
21 Feb 2025
Edwin

OK for a few days

Basic, no frills, but clean and well kept. Staff is very friendly.
Partner
8/10
Excellent
16 Feb 2025
Salochna
Nice and convenient area
Business Family

Location & surroundings

Best Western Capital City Inn
15 Massie Ct, Sacramento, United States

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Best Western Capital City Inn

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