Name: Ac Hotel By Marriott Sacramento
Address: 905 7th St, West Sacramento, 95814, US

10/10

Exceptional

15 Jul 2026

Justo

To uh hc cccgfc hmm mmmm

Self

10/10

Exceptional

07 Jul 2026

Maurice

Location was great, clean and staff was welcoming.

Partner

10/10

Exceptional

01 Jul 2026

Jerry Hernandez

Property is great, self parking is directly next to hotel and affordable in addition to valet. Room was beautiful and hotel is super well maintained.

Self

10/10

Exceptional

13 Jun 2026

Wayne

This property exceeded all of my expectations except for one. The good the staff was excellent they were friendly, knowledgeable and very helpful. The room was a single king with bed, lounge chair, wall mounted work area, refrigerator and TV; all fairly standard. More importantly the room was very clean and the air conditioner worked very well. The bad the lounge chair sat very low and uncomfortable. The worst part of the room was the very and way to soft mattress had some back soreness in the morning, to soft of a mattress.

Self

10/10

Exceptional

01 Jun 2026

Marlyna

The check-in/ check-out process was quick and easy. The valet parking was also easy and the staff was friendly.

Partner

10/10

Exceptional

31 May 2026

Angelica

Great location

Partner

10/10

Exceptional

28 May 2026

Tiffani

Big room, clean, bed super comfortable. Also, right next to Doco center.

Partner

10/10

Exceptional

19 May 2026

Rodney

The hotel and room were very clean and comfortable. The dinning room and bar were inviting. The breakfast choices were excellent.

8/10

Excellent

04 May 2026

Andrea

Clean hotel. Staff were excellent. This issue is the parking situation which is not ideal.

Partner

8/10

Excellent

29 Apr 2026

Lilli

Staff were great, bar was great, location to golden 1 was great. Only downsides were the size of the room (small/cramped), the bathroom door is see through (awkward if it’s more than one person staying in the room), and the traffic/street train was very noisy and woke us up a few times. Oh and parking is a minimum of $25/day for the parking garage next door or $55/day for valet. Otherwise lovely hotel, close to venue and all staff were very kind and helpful.

Friends

4/10

Poor

24 Apr 2026

Susan

The lobby had cold coffee. The room had spoiled creamer, the shades went up at 6:38am while we were sleeping. The room rate was very expensive for this to happen.

Partner

10/10

Exceptional

24 Apr 2026

MARK

Great hotel. Clean and comfortable

Self

10/10

Exceptional

22 Apr 2026

Sharon

room was fresh, clean and well appointed. Service was warm and responsive Everything was very good and convenient. I would certainly stay there again

Partner

10/10

Exceptional

19 Apr 2026

Bryanna

Clean and centrally located.

10/10

Exceptional

17 Apr 2026

Richard

Nice downtown location, drinks and food were good, staff is very helpful. I would stay here again

Self

10/10

Exceptional

15 Apr 2026

Adam

Clean and contemporary. The food is also good.

Business

10/10

Exceptional

11 Apr 2026

Bobby

It was good

10/10

Exceptional

10 Apr 2026

MICHELE

Cute lavender bags for your pillow!

Family_with_children

10/10

Exceptional

08 Apr 2026

Jose

Yes the arena and many food spot where walking distance

8/10

Excellent

04 Apr 2026

Barbara

Na

10/10

Exceptional

31 Mar 2026

Tanya

The breakfast was delicious. All the staff we interacted with were fantastic. The location was easily within walking distance of everything we wanted to see and do.

Friends_and_family Friends

2/10

Poor

28 Mar 2026

Lindsey

When I arrived for my reservation that told me \" they no longer had room for me\", even though I had made a reservation two months prior. They gave me a letter to go to a partner hotel that was miles away from where our event and reservations for dinner were at. When I arrived at the new hotel, they did not have a room for me that would fit my party. I had booked a two queen room and they only had one room with one full size bed. There was no space or bed enough to accommodate my party of 3 adults. This was the worst hotel and booking experience I have ever had.

Friends

10/10

Exceptional

25 Mar 2026

Sarah

Rooms were clean. Staff was friendly. I loved that they had free bottle of water already chilled in the refrigerator.. It was very refreshing after a long 4 Hour Dr. to get there..

Self

8/10

Excellent

23 Mar 2026

Pete

Good

10/10

Exceptional

22 Mar 2026

Mel

Beautiful hotel and perfect walking distance to incredible spots in Sac

Partner

10/10

Exceptional

08 Mar 2026

Richard

Great location and great pricing. Extremely friendly and accommodating staff. The bartender downstairs was very cool and remembered us from last time we stayed. I had an issue with my remote control and the front desk had somebody up there in 5 minutes to fix it. Walking distance to very many restaurants and the convention center. Very clean rooms and and comfortable beds. Affordable. Easy parking.

Family_with_children

10/10

Exceptional

28 Feb 2026

Veronica

The room and hotel was beautiful. There was a water filling station on each floor. Also, I really liked that the entire building was secure. You couldn't even enter the lobby in the middle of the day without your room key. I definitely would stay here again.

2/10

Poor

26 Feb 2026

ritchie

Last night I had an unfortunate experience at the hotel you manage. I was in room 223, and the noise from your environmental system was unbearably loud. I noticed it when I checked in but thought it was the ac unit. When I returned from dinner, I turned the ac off but the rattling from a chase in the room was so loud there was no possible way to sleep.

I called the front desk who said it was a humidifier and he would send maintenance up in few minutes. After waiting 20 minutes, I received a call from the front desk that the maintenance personnel was on break and would not discuss the situation with the front desk staff until he returned from break.

After another 15 minutes passed I finally received a call back saying there was nothing that could be done due to “state statute”. I asked to be moved, and the staff said he had to contact one of you. I then received a final call back that nothing could be done, but I will bring you ear plugs.

It seems hard to believe that was the only solution, and I can tell you after stacking bedding, pillows and anything else I could find in the room to cover the vents where the noise came from, putting in the ear plugs, and trying a pillow over my head, it was still impossible to sleep.

My entire day, being here for business is now ruined due to lack of sleep. I plan on contacting Marriott corporate and the rewards desk, as well as hotels.com to obtain a full refund, but doubtful anything will happen!

Self

10/10

Exceptional

25 Feb 2026

Marina

Everything was perfect

8/10

Excellent

25 Feb 2026

Eileen

Location was great! Walking distance from the train station, old Sacramento and lots of dining options. Rooms were clean. Room setup is more for the single clients, not very family friendly, too modern and open for us. Regardless, we had a great stay! Very friendly staff!

Family_with_children

8/10

Excellent

23 Feb 2026

Kobe

Yes

6/10

Pleasant

23 Feb 2026

Gildo

Ok

10/10

Exceptional

22 Feb 2026

Carla

Room was clean and comfortable. Staff was friendly. Food was delicious.

Family_with_children

8/10

Excellent

21 Feb 2026

Endeicko

The customer service and management was great and very helpful. Plus the food was good.

4/10

Poor

20 Feb 2026

SHANNON

I spoke with someone at the hotel prior to check in asked for a room that was high up with a view the room we got was on the 3rd floor with absolutely no view. Highly disappointed my request was answered and not honored.

Partner

10/10

Exceptional

02 Feb 2026

Sonia Renee

The room was spotless and the staff was excellently kind.

Business Self

10/10

Exceptional

01 Feb 2026

Eddie

Super good

6/10

Pleasant

28 Jan 2026

Frank

Rooms are small for the price

Business Family

2/10

Poor

27 Jan 2026

Arcelia

The room was great! It was just our nieghnor. We had to call the front desk 3 times to complain and nothing was done until about 5-6 am.

6/10

Pleasant

25 Jan 2026

Mark

Was told breakfast was complementary at check in. Went to get breakfast and it was clearly not.

Leisure Partner

10/10

Exceptional

23 Jan 2026

tatiana

Great place.

10/10

Exceptional

17 Jan 2026

Marcus

great stay cant wait to visit again

10/10

Exceptional

16 Jan 2026

Kristen

Friendly and clean.

8/10

Excellent

08 Jan 2026

Laura

Limpio pero en personal nada de amables

Leisure Partner

10/10

Exceptional

08 Jan 2026

Osayi

Love this hotel

Leisure Self

10/10

Exceptional

28 Dec 2025

Angel

Perfect stay

10/10

Exceptional

18 Dec 2025

Megan

Great rooms and great staff

Self

10/10

Exceptional

04 Dec 2025

Kevin

Nice room for overnight visit.

Friends_and_family Friends

10/10

Exceptional

03 Dec 2025

Dianne

Excellent all around

Friends_and_family Family

10/10

Exceptional

01 Dec 2025

Bernardo

Had a good all around experience. The hotel was up to date.

Leisure Friends

10/10

Exceptional

01 Dec 2025

Gabriela L

Very pleasant hotel to stay. Comfortable bed, clean facility and best of all staff. All the staff we encountered were helpful and friendly. Felt very welcomed. The thing that stood out the most, was, when we returned from the concert we attended we decided to go to the bar. There were 7 in our group. There were quite a few other guests also. It was pretty busy. The bartender was Renee, hope I spelled her name right. Very friendly and a great personality, perfectly personality for the job.
Even though she was busy Renee kept composure. It was impressive. Really liked the fact that the front desk person, I think his name was Mike, come over to help out to run drinks. Drinks tasted really good. Renee was on top of taking care of everyone. Never felt ignored. Mike had to go back to take care of the front desk after which Marina came over to lend a hand. Great to see the teamwork. They were all super attentive. That made the stay even more enjoyable. Thank you.

Leisure Family

8/10

Excellent

30 Nov 2025

emma

Room very clean

Leisure Family

8/10

Excellent

29 Nov 2025

Marc

Room feels a little sterile and cold.

2/10

Poor

29 Nov 2025

Rodney

Staff: On the evening of Wednesday, the 19th, upon checking in, the personnel attending to the front desk, was extremely short and rude, implicating my mere presence, was a complete inconvenience to her.

Additionally, the next morning, prior to checking out, I went to utilize the breakfast I added to my reservation, which reasonably was an additional charge.

However, upon accessing the lounge/breakfast area, I observed an assortment of breads and cheeses, which would not have been adequate accommodations for a continental (free) breakfast, let alone one that a guest actually paid for.

There was clear and visible signage, stating the options for made-to-order hot food, were also included and available, however there was no staffing within the immediate area to take my order.

So after patiently waiting a few minutes to be noticed and greeted by kitchen staff, I approached the front desk, inquiring how to order hot food from the kitchen.

However, the personnel attending to the front desk, who note, was different than the prior evening upon checking in, was coincidentally also extremely rude, short, and made me feel like I was wrong for requesting information from her, and that my mere presence was an absolute inconvenience to her.

This experience was very disheartening, because the hotel was conveniently located, the room was decently clean, and the fitness center on site was adequate.

However, based on the customer service I received, I will not be a returning guest.

Business

10/10

Exceptional

29 Nov 2025

Josie

Location Location Location
Staff was very friendly, knowledge & accommodating
5 Stars & will definitely be returning soon!

10/10

Exceptional

28 Nov 2025

Youngmin

good

Business Self

10/10

Exceptional

27 Nov 2025

Susan

New and modern. Spacious and clean! Our new favorite hotel in Sac!

Partner

10/10

Exceptional

25 Nov 2025

Spencer

Great! - except you guys REALLY need to soften the noise when a guest room door closes, It's very loud and people are coming in and out pretty late. (normal for most hotels) but still don't know why they design them this way.

Ali - my server at breakfast this morning deserves high praise.

4/10

Poor

21 Nov 2025

Crystal

Bathroom had no fan and door was open from bottom, felt like no privacy. Staff and bar were great though.

10/10

Exceptional

21 Nov 2025

Korin

Effective air conditioning and flow, clean room, comfortable bed

Self

10/10

Exceptional

19 Nov 2025

Amy

I did not have breakfast

10/10

Exceptional

17 Nov 2025

Kathy

Love this hotel! Conveniently located downtown. Staff was amazing. We will definitely be back!

Leisure Partner

10/10

Exceptional

15 Nov 2025

Kelly

Great stay!

Leisure Partner

10/10

Exceptional

12 Nov 2025

Sintiya

great and modern property and great staff check out time was 12 which is great and walking distance to all the main areas and very clean room

Leisure Self

4/10

Poor

12 Nov 2025

ANTONIO

The room had equipment making unbearable noise all night long. I asked for another room and it had the same issue. I was then informed the rooms have the same issue in the whole hotel, what surprises me a lot. I cannot believe they have this issue in the entire hotel. I could barely sleep. Unpleasant experience.

Business Self

8/10

Excellent

11 Nov 2025

Melissa

The breakfast area was clean and the buffet was orderly. Glad they offered hot breakfast items.

Partner

10/10

Exceptional

06 Nov 2025

Jonathan

Highly recommend this place!

Friends

8/10

Excellent

31 Oct 2025

Melba

Room was clean and stocked with water. A That was a treat. Location was perfect for concert at Golden1. Bar tender made beautiful craft cocktails but service was super slow

Leisure Family

10/10

Exceptional

26 Oct 2025

Marie

Everyone was friendly & helpful. The property was well maintained. Our room was spacious & clean! Although we didn’t eat breakfast or go to the bar, it all looked inviting. The pumpkin carving contest between departments was adorable! Loved the guests voted. Great location to walk to Golden 1, plus a lot of restaurants close by. Only negative is there’s homeless everywhere.

Leisure Partner

10/10

Exceptional

25 Oct 2025

Eric

Beautiful hotel for a great price and downtown location.

10/10

Exceptional

21 Oct 2025

Matthew

Cozy and comfortable. Very nice for a quick over night trip/stay

Business

8/10

Excellent

20 Oct 2025

Kathryn

Good stay!

Partner

10/10

Exceptional

18 Oct 2025

Lea

Very nice hotel. The bar was really nice . The hotel staff was very nice and attended to needs quickly.

Leisure Family

8/10

Excellent

18 Oct 2025

Artem

Modern area but floor was dirty in the room and no slippers provided. Took 15 minutes for someone to come check us in.

10/10

Exceptional

16 Oct 2025

Kelly

Staff was very accommodating and responded to requests quickly. Friendly and helpful!

Partner

10/10

Exceptional

08 Oct 2025

Andrew

Very clean room and friendly staff!

Leisure Family

10/10

Exceptional

07 Oct 2025

Roberta

Easy check/in and out. The staff are welcoming and professional. The room was clean and the hotel was within walking distance to

8/10

Excellent

07 Oct 2025

Brenton

Room was super clean, staff was very friendly and helpful. 5 minute walk away from the Golden 1 arena and shopping district. Microwave and water dispenser was in the hallway for all.

Partner

10/10

Exceptional

05 Oct 2025

brenda

My only complaint was when I couldn’t get the ice maker to work I asked the housekeeper and she rudely stated she didn’t know turned away

Leisure Partner

8/10

Excellent

28 Sep 2025

Michele

Clean room , staff no to attempted, Air conditioner super

Business Self

6/10

Pleasant

27 Sep 2025

Karen

The hotel was nice and clean but the parking was frustrating. We didn’t realize the parking garage doesn’t have an elevator until we got all the luggage and double stroller unloaded. It was a hassle getting up stairs with two kids and everything else. Besides that it was in a good location for a concert at golden one. The staff wasn’t super helpful either.

Friends_and_family Friends

10/10

Exceptional

27 Sep 2025

Javier

They gave me a toothbrush

10/10

Exceptional

18 Sep 2025

Anne

This was a great option for us due to its proximity to Golden 1. It was a short 7-10 minute walk and the room was clean, comfortable and quiet. The layout was a little strange, and it was a little small, but again, it was a great stay and the staff were lovely, professional and personable.

Partner

10/10

Exceptional

16 Sep 2025

Angelica

This hotel was spotless and very well maintained. The location was perfect—close to restaurants, shops, and local attractions, making it easy to get around. Staff were friendly and welcoming, which made the stay even better. I would definitely stay here again and recommend it to anyone looking for a clean, comfortable place in a great location.

Leisure Family

10/10

Exceptional

08 Sep 2025

Brittany

The hotel is very nice and the staff members were welcoming and helpful! The location of hotel valet was a bit difficult to find as they move locations through the day. I would recommend and stay at this location again!

Leisure Family

8/10

Excellent

08 Sep 2025

Miriam

Parking lot charges 25 there is also valet parking.
Very close to arena, coffee spots and restaurants. Only complaint would be the restroom setup the showers and toilet a glass door does not completely allow privacy. Anyone in the room can see thru it.

Leisure Family

10/10

Exceptional

06 Sep 2025

Louis

Great hotel to stay at for Golden One concerts and events.

10/10

Exceptional

05 Sep 2025

Aracelli

Room was clean. Only thing was when i asked for a warm blanket they gave me a cold uncomfortable blanket that i wasn’t too happy with.

Leisure Friends

2/10

Poor

01 Sep 2025

Jinous

We had a double queen room booked with breakfast, upon arrival we were told that they have sold out and gave us a king with sofa bed, we were 4 adults and this made it so hard for us. Also, manager was not present and we asked for someone for help, but they even couldn’t contact the manager. They told us they can’t do anything and forced us to stay the room they provided. There were no blankets on the sofa bed and also the sheets weren’t cleaned properly.
Breakfast was very basic compared with other times of my stay at Marriott.
We were told that they will fully refund our first night stay, still waiting for the refund.
Please help to follow up and refund the money to my account.
Overall experience was not satisfactory based on my previous experience with Marriott group.

Leisure Friends

10/10

Exceptional

01 Sep 2025

Alvaro

It was an amazing place. Nice and clean

Partner

10/10

Exceptional

01 Sep 2025

Patricia

The area of the hotel is super dirty with a lot of homeless people and smells like pee. The hotel itself is very nice.

Leisure Partner

10/10

Exceptional

01 Sep 2025

Mandi

Beautiful hotel, only downfall is no parking

Leisure Family

2/10

Poor

31 Aug 2025

Diandra

Do not recommend

8/10

Excellent

28 Aug 2025

Travis

Great place to stay if you’re looking for something close to the Golden One

Leisure Family

6/10

Pleasant

24 Aug 2025

Taylor

The room was clean and modern. Love that there was no carpet. Service at check in was mediocre and service at the bar was slow. We had one drink heading out for a concert and it took 25 mins, and the bartender didn’t know how to make the drinks we ordered (which were on the menu). I had to ask two different people to refill the coffee in the lobby the next morning. Front desk was unfriendly when we entered and exited. The gal working the breakfast buffet and taking orders was excellent! She was sweet and very good at her job. She redeemed the service for the rest of the staff.

Friends_and_family Family

10/10

Exceptional

22 Aug 2025

Janie

Loved staying here!

Leisure

2/10

Poor

20 Aug 2025

Jim

Wrong room. Two queens. When Inpaif for a king. Toilet was broken. Had to ask for a comp? Then they gave me a free coupon for breakfast.

Self

10/10

Exceptional

18 Aug 2025

Anette

It was a very clean and quiet hotel! The breakfast was good too. I would absolutely stay here again!

Leisure Partner

4/10

Poor

18 Aug 2025

Luzmaria

Property is nice but they are in a horrible area to many homeless outside. No there is no free parking but it’s full of drugs and homeless get valet it’s much better and safer

Leisure Family

10/10

Exceptional

16 Aug 2025

suzanne

Very quiet, clean and spacious.

Partner