The Midtowner Hotel SureStay Collection by BW

United States , Sacramento - CA
SACRAMENTO, 1319 30Th St
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100 reviews shown

2/10

Poor

08 Mar 2026

Rodney

Treated bad

8/10

Excellent

08 Mar 2026

Frank

Everything was mostly clean. No real complaints as the price is cheap.

Self

6/10

Pleasant

08 Mar 2026

Sheila

Breakfast was ok - location was good for restaurants

10/10

Exceptional

07 Mar 2026

Michael

8/10

Excellent

04 Mar 2026

Rony

Very good budget casino with very good stuff

Self

6/10

Pleasant

02 Mar 2026

Nathaniel

Our toilet was broken along with some rude staff when asking for forks.Also one side of the outlets worked and not the other

6/10

Pleasant

28 Feb 2026

Lindsay

When I first arrived, I was put in a room downstairs facing the parking lot and the room next to me that people kept slamming their doors yelling. They were bumping music in the parking lot and this was all at like 1030 at night so when I called the front desk, they offered to put me in a different room, but I wasn’t trying to switch rooms at 10:30 at night as I was exhausted from traveling

Business Self

8/10

Excellent

28 Feb 2026

Lindsay

The room was spotless. The staff was courteous. The beds were comfortable. It was conveniently located to the hospital where I was visiting my daughter in the Nicu so that was good. When I will state though is that there is a lot of drug and homeless activity and people arguing and it’s loud at night. There’s people that are allowed outside the door. There’s people that are allowed outside in the parking lot. Cops are called. It’s not a very safe neighborhood.

Partner

6/10

Pleasant

27 Feb 2026

Dionne

Fine for what it is- bed was clean- easy parking. Convenient location

Self

8/10

Excellent

26 Feb 2026

Ashley

Clean rooms

Family

8/10

Excellent

26 Feb 2026

Jamae

The bathroom was nice and room was clean

8/10

Excellent

23 Feb 2026

Dionne

Staff very friendly & helpful. The place is as one might expect for 70$/ night. Bed was clean, tv worked- location was great. There are even some walkable spots nearby like the Food Coop, Pushkins & Jayna Gyro- that was a bonus. Easy parking too. I'd actually stay again if I am marooned in Sacramento for another storm.

Self

10/10

Exceptional

18 Feb 2026

Phoua

Overall a good hotel stay. The room was clean, which is always a big plus. I also liked that the bar soap wasn’t the tiny typical size — it was actually a decent size. The LED mirror in the room was a nice touch, and breakfast was great. My only wish is that the breakfast hours were a bit longer since it ended at 9. We were lucky to have a first-floor room, so we didn’t have to carry our bags upstairs. Just keep in mind that parking is limited. Overall, a solid stay! Would definitely stay again. IHOP is in the same parking lot too incase you miss breakfast. Quick check in.

Friends_and_family Friends

10/10

Exceptional

18 Feb 2026

Juan

Room was clean, towels plentiful.

Self

10/10

Exceptional

17 Feb 2026

syed

Clean room with such a nice and gentle professional staff,, would like to stay here again.

Family

8/10

Excellent

16 Feb 2026

Lidia

Was my sec

10/10

Exceptional

16 Feb 2026

Susan

Nice modern room. Clean

Leisure Family

8/10

Excellent

13 Feb 2026

david

clean room value

Partner

6/10

Pleasant

10 Feb 2026

JENNIFER

The room could have one more coat of paint. The towels could be refreshed they are very rough. The beds were comfotable.

8/10

Excellent

05 Feb 2026

Carrie

I stayed last week and the room needed a little fixing and maybe should have only been for 1 bed but this week when I stayed we had a very comfortable room it was much more spacious and I love the hot water in the shower( wish it had a tub to soak with that temperature)!

Business Family

10/10

Exceptional

04 Feb 2026

Rosenda

Everyone I talked to was nice & helpful. I wasn't expecting the deposit, but the lady behind the counter talked me thru it. It's going ok so far.

6/10

Pleasant

02 Feb 2026

Paddy

Blow dryer didn’t work. Cleaning staff didn’t speak english but motioned me to go to office which was quite aways only to be told they would bring me one. Went back to room turned on light and there was no bulb. Called office they brought both items up. Went to turn tv on but you had to hold batteries in back of remote because there was no back. Went to get ice and the machine was broken. Room was clean and fairly quiet but too many things didn’t work

Business

2/10

Poor

31 Jan 2026

Carly

Room was very dirty and even had mold. Front desk service was poor. Breakfast was not served. Location is okay but had a lot of noise. You can hear everything from neighbouring rooms and the surrounding environment. Not a safe place to stay.

Family

6/10

Pleasant

30 Jan 2026

Lee

Good place to go when you cheat

Partner

8/10

Excellent

27 Jan 2026

Tifsihit

Clean room and understanding staff

2/10

Poor

24 Jan 2026

Miager

Room had a lot of hair around the bedsheets and the pillows. It was disgusting. I have kids and it was so uncomfortable! We asked to change rooms. Got new room. Checked, it was ok, but latr found some hair on pillows n bedsheets areas i didnt checked well. And both the rooms, the floor was gross, we wore socks and our socks had so much dust on it! So we barefooted and our feet got very black. The air conditioner/heater was very dusty. You can see the dust clinging onto it. Their windows have no mesh window screen, so unsafe for kids if open the windows. The cold was there for the fridge but not cold enough for things needed to be in fridge. I had milk so when we got home i was scare my milk wouldnt be good anymore due to fridge not being cold plus the +hrs drive back and not risk it so i threw it all away. I dont think we would stay here again.

Leisure Family_with_children

8/10

Excellent

23 Jan 2026

Peter

Seamless!

Business

10/10

Exceptional

19 Jan 2026

Karla

Friendly

6/10

Pleasant

19 Jan 2026

Cameron

room was nice, compared to how it used to be. a dresser with enclosure to store clothes and items would be nice.

The housemaids were probably the most rude I've ever met. They waited in front of my door 30 minutes prior to Check Out, then as I'm leaving give me dirty looks, and call me stupid in Spanish thinking I don't understand

Self

2/10

Poor

18 Jan 2026

Brandi

It looks nothing like the pictures. Front desk lady was anything but nice. Checked in after 3pm, room wasn't ready. The surrounding grounds were anything but appealing. The common areas were dirty and had disgusting smell.The room was dirty didnt even stay the nightdnotcleanedwell and

Friends_and_family Family

2/10

Poor

16 Jan 2026

sara

The staff were rude the whole place was dirty and creepy and they refused to give me a receipt so now I'll be watching my credit card to see what they wanna charge me.

Partner

8/10

Excellent

09 Jan 2026

Luanne

Excellent staff. Very helpful. Assisted me as a solo traveler to secure a safe room.
Easy parking
Very convenient for me to get to the hospital to work the next day

Business Self

8/10

Excellent

09 Jan 2026

Luanne

Great front desk staff
I traveled alone and felt safe at check in and while parking
The front desk staff helped me with a safe room
Room was fine, clean

Business Self

8/10

Excellent

09 Jan 2026

Trinity

Room was clean, beds were comfy, staff was friendly and accommodating. Very nice stay

8/10

Excellent

08 Jan 2026

Mohsen

It was a good hotel.

Business Self

4/10

Poor

05 Jan 2026

Isabella

A lot of the things in the room came broken (the bathroom door, the toilet, the hair dryer. There were chunks missing on the the floorbords and the bed frame. We asked for more towels and they never came. no one mentioned that there was any breakfast service (no times, no location given and not mentioned in the website) and we found out after we checked out. Room walls were thin and there was a mysterious banging in the walls (pipes???). There was not one there to check us in and the one time I needed to ask the front desk for a extra key card (also only gave us 1 key card for 2 people, forst time ive had that happen). The only time I didnt have the wait the be helped (and I waited like a very slow 5-7 each time) was when I was checking out.

Partner

2/10

Poor

29 Dec 2025

Daniel

The bed was not made and the room was not clean from the previous person. There were trash bags from the last person.As I was away during the day, a maid never came in to finish the bed or clean the room at all. I did not have a do not disturb sign on. The room was the same the two days I was there.

Leisure Self

10/10

Exceptional

24 Dec 2025

John

Was great

4/10

Poor

23 Dec 2025

Trevor

The bathroom is unsanitary with an annoying fan that turns on whenever flipping the light switch.

8/10

Excellent

21 Dec 2025

Jon Jay

The room had water squishing up through the floor panels.

Not all the access doors into the building were shut or locked.

Business Partner

10/10

Exceptional

18 Dec 2025

Víctor

Excellent service, very clean rooms and overall safe.

Business

10/10

Exceptional

15 Dec 2025

Josh

All good

2/10

Poor

15 Dec 2025

Maria fe

Checked in at 8:30 pm, got lost going to the property. Asked the staff if he can use my credit card instead of the one on file. He was hesitant but I insisted. Went to my room, double lock does not work. I used the bench to block the door from inside. Had to ask for help for TV. They have direct TV and if you are not savvy with it, just go to sleep. Walls have some dirt on it. Breakfast: there were homeless people in the breakfast area. One was hitting his head with hist hands while getting food and was screaming for help. Frankly I would not recommend this place at all!

Business Self

6/10

Pleasant

11 Dec 2025

Eri

I’ve stayed here at least 3 times. This time had a rough start with the white lady at the front desk just looking up at me and staring at me until I said “hi”. She was looking down when I approached so I wasn’t going to rudely interrupted. So then she proceeded with a silent check in. I know they usually ask for ID so I gave her a minute, but when she didn’t ask, I just set it on the counter for her to use when she was ready. The next thing that rubbed me wrong just had to due w her tone. She asked if I have a car and I told her “yes and there’s another car joining. I don’t have their license plate though”. She said we don’t need their license plate. Great, good to know. But w the less then friendly start to the interaction- you can see why it’s led me to write here. Other than that, our room smelled like cigarette smoke. But I normally don’t complain about that. Anyway- I’ll probably still stay here again because it’s affordable and I’ve never gotten a noise complaint. I’m hoping this will be the only unwelcoming welcome. Other than that- I can rideshare to lavender town for like $10. So now you know.

Leisure Friends

10/10

Exceptional

10 Dec 2025

Patricia

Nice room, & the staff was Very Nice. We loved our room & will return!!

Leisure Partner

8/10

Excellent

08 Dec 2025

Irvin

It is an ok hotel. It says that it comes with a microwave and it does not. It is next to the hwy so you can hear the cars drive by. Also next to an IHOP and you can hear the drunk people at 3am.

Self

8/10

Excellent

08 Dec 2025

Christopher

I would have given a higher rating, but the staff was not very welcoming. The receptionist spent most of both days on the phone, speaking loudly, which made the experience less pleasant.

Business Self

2/10

Poor

07 Dec 2025

juan

Staff not very friendly and then homeless in to the second floor ?

Business_and_leisure Partner

10/10

Exceptional

01 Dec 2025

Roy

Clean and quiet

Partner

8/10

Excellent

01 Dec 2025

Marilyn

Comfortable bed. Clean room. Affordable rate. Great location near several restaurants. The breakfast is adequate and a good start to the day. The only negative thing was that the plug in the bathroom did not work. Did not have too much interaction with the staff.

Friends_and_family Family

6/10

Pleasant

30 Nov 2025

Maggie

The toilet door is broken and can't be closed.

Leisure Family

6/10

Pleasant

30 Nov 2025

Robert

Room was fine, the exterior ground floor door had been damaged. Little concerned parking my car in the lot. Some homeless hanging out in parking lot but, biggest complaint was upon check out, the lobby door was locked at 6:20am, the female clerk opened the side door to see what I wanted, I showed her the room key and said I wanted to check out and she grabbed the key from me and said thanks closing the door! I knocked on the door and when she opened it again, I asked about my credit card being charged for incidentals, she said it would reflect in my credit card within 24 hours. I didn't make coffee in the room as I was hoping for breakfast which was advertised with room rates but, clearly that wasn't happening that day! Had to go to the local grocery for coffee and snacks before heading out of town.

Leisure Self

10/10

Exceptional

29 Nov 2025

Anthony

Pretty nice place. Breakfast nothing to rave about.

Business_and_leisure Self

8/10

Excellent

27 Nov 2025

Michael

Clean and quiet room. Easy to get to.

Leisure Self

2/10

Poor

27 Nov 2025

Maribel

If you’re looking to save a couple bucks DONT. it’s not worth it. Images were accurate but the smell and cleanliness is not there. My non smoking room was definitely smoked in. There was dust everywhere and the windows were layered with thick black mold. It’s an older hotel but that’s no excuse. It is definitely neglected. I did not wish to sit anywhere due to a fear of bringing something home. I have never experienced this before. I was shocked it was affiliated with a best western. I left and booked elsewhere. I was offered a new room but my husband was so put off by the whole experience of walking into our room we had to decline.

Partner

2/10

Poor

27 Nov 2025

Jeff

This hotel is just a motel 6 with a new coat of paint. 7.8 stars is a joke. Don't stay here if you have kids. Drug deals in the lot, drug deals in the room, prostitutes on the prowl, it's just unsafe.

Leisure Family_with_children

8/10

Excellent

27 Nov 2025

Danny

Helpful staff and very clean

Friends_and_family Family

8/10

Excellent

25 Nov 2025

James

Very clean. Very convenient. Friendly staff. Economical.The mini fridge has no freezer compartment, which would be nice.

6/10

Pleasant

24 Nov 2025

Kevin

Late staff wasnt the most welcoming but also just seemed to be uninterested. The room was alright but the bathroom door latch was gone and wouldnt stay close, the bed was flimsy and hurt after sometime of sleeping on, and the ceiling was showing signs of water damage.

Leisure Partner

8/10

Excellent

24 Nov 2025

Danny

Everything was very pleasant I will come again.

Self

8/10

Excellent

23 Nov 2025

Ileana

This place is great for a quick stay in Sacramento. The hosts are very responsive and nice. The neighborhood is a little sketchy but there is plenty of security.

Friends_and_family Family

8/10

Excellent

23 Nov 2025

Darren

Clean room, good location, comfortable bed

Partner

6/10

Pleasant

20 Nov 2025

Azucena

Our room bathroom had a leak and there was people yelling outside till 4am

10/10

Exceptional

15 Nov 2025

Matthew

Nice and clean, nice bed

Self

2/10

Poor

15 Nov 2025

Jennifer

The staff was absolutely amazing. However the area was shady and lots of homeless activity. The room didn’t feel clean and smelled like cigarette smoke. I don’t know if there was food on the wall or it was snot. We checked in and checked right out.

Leisure Partner

10/10

Exceptional

13 Nov 2025

Luanne

Safe room.
Clean bathroom.
Great bed!

Business Self

10/10

Exceptional

13 Nov 2025

Thomas Neil

very good quality especially for the price. Will definitely stay again when I am in Sacramento

Business_and_leisure Self

10/10

Exceptional

11 Nov 2025

Charity

Nice and clean. Friendly staff.

8/10

Excellent

11 Nov 2025

Leslie

Cute, clean, surprisingly quiet considering the busy streets surrounding it.

The front desk people at both check-in and check-out were brusque, but efficient. Not particularly friendly, but not rude either.

The blinds in my room were stuck in the down position and I couldn't get them to move. And the shower was one of those ridiculous half-wall, no sliding glass door situations, which always makes me feel like I'm going to flood the bathroom.

It was cheap. A good spot to stop for the night on my way through, but I probably wouldn't do an extended stay there.

8/10

Excellent

11 Nov 2025

Leslie

zzzzzzzzzzzz

8/10

Excellent

10 Nov 2025

Amiee

The room was very nice bad is my remote didn’t work from time to time and my key card stopped working one time other than that stay there was very very welcoming and very very good

Partner

10/10

Exceptional

10 Nov 2025

yumiko

All the staff were very friendly. The woman at check-in (I didn't catch her name) was very kind, and Nicole at check-out was friendly too! It's a bit of a busy area at night.

4/10

Poor

10 Nov 2025

Patricia

Terrible location, noisy and old. There was not enough food for breakfast, they didn’t clean the room, the room needed touch-ups. I had to ask for more towels. There was no mat for the shower. I didn’t like it.

Leisure Family

4/10

Poor

10 Nov 2025

Nicole

I checked in to the hotel and when I walked in my room there was someone there painting my room. I went back down to let the front desk know and they said “oh, they will be done soon”. I asked for another room as I did not want to sleep in a paint filled room all night. They provided another room and it was not clean. There were crumbs and hair all over the ground. The air conditioning until was broken and dirty. All of the vents were caked in dust and dirt. The area was not very safe for a women staying alone. It seemed like a hot spot for meth heads. I would not recommend staying here. I felt very unsafe and it was not clean.

Self

10/10

Exceptional

08 Nov 2025

Dan

The room was spotless... more modern and bigger than Motel 6, for the same price, and included a GREAT Breakfast with other hotels/motels don't offer at this price!
Loved my stay there, and got to know the East Indian proprietors, a husband and wife team, Mohan and Uni. They were friendly and very service oriented.

Business Self

10/10

Exceptional

06 Nov 2025

Nicole

Everything was good

Friends_and_family Family

2/10

Poor

05 Nov 2025

Arvin

Charged deposit

10/10

Exceptional

05 Nov 2025

Dennis

Good location. Main room and bathroom were nice

6/10

Pleasant

04 Nov 2025

renato

needed to sleep and rest and that was the perfect spot. Only thing is the Wi-Fi needs to be updated or reset or something. Being told that I needed to upgrade to a paying Wi-Fi when the regular Wi-Fi did not work was not an okay option either

Friends_and_family Friends

2/10

Poor

03 Nov 2025

Nolan

Room was dirty, dirt on the floor. Bathroom not cleaned, homeless people outside. Had a 3 night stay but checked out after 20 minutes and only got a refund for 2 nights

Leisure Self

8/10

Excellent

03 Nov 2025

Joel

The TV in my room was not working.

Business_and_leisure Friends

8/10

Excellent

02 Nov 2025

renato

Clean bed. Warm when it needed to be warm cold when it got too hot and no noise! I loved it

Friends_and_family Friends

8/10

Excellent

02 Nov 2025

renato

I was comfortable And Incredible shower Quiet didn't feel that I had to look under every chair or turn on every light fell asleep comfortably I love it!

Friends_and_family Friends

8/10

Excellent

01 Nov 2025

vivian-vy

The room was clean and the staff were helpful!

Leisure Partner

8/10

Excellent

30 Oct 2025

James

Room was very clean, friendly staff, convenient location and very economical. Only drawback for me was no freezer compartment in the fridge. Breakfast was satisfactory, but don’t get there late, as some tenants take advantage. I saw 2 ladies carry out 10 yogurts each and a dozen sausages each. Glad I found this place. Area is a little sketchy but I will definitely stay here again.

10/10

Exceptional

28 Oct 2025

Cristal

The room was very clean and staff was friendly.

Partner

10/10

Exceptional

27 Oct 2025

Nancy

Comfortable, clean, quiet

Leisure Partner

10/10

Exceptional

27 Oct 2025

Sean

Very modern room was clean and comfortable. Their sheets were not so great but other than that it was a great stay.

6/10

Pleasant

27 Oct 2025

Kristine

Although my bedding and towels were nice and clean, the floors were very dirty/dusty. There was trash behind the chair and night stand and i couldnt walk around barefoot.

Leisure

10/10

Exceptional

25 Oct 2025

Antonio

Skdkdjfk

10/10

Exceptional

23 Oct 2025

William

So there are a few maintenance things that they could take care of, but overall I am still 100% happy with my decision to stay here. it is a lovely location, nice site, nice staff, good breakfast. If it was warmer, I might have enjoyed the cute pool.

Leisure Family

8/10

Excellent

15 Oct 2025

Philip

Great value and convenient location

Business_and_leisure Self

4/10

Poor

14 Oct 2025

Jaime

The room itself was not terrible. What made the stay unbearable was the smell of curry that lingered throughout the entire hallway and into our room. It's obvious people are cooking in the room illegally. If you know anything about curry, the smell is pungent and lingers. I would never stay here again. 5 rooms away and you cannot escape the smell.

Leisure Partner

6/10

Pleasant

13 Oct 2025

Anthony

Comfortable

Leisure Partner

6/10

Pleasant

05 Oct 2025

Denise

Windows filthy, no screens on them also. No lock to restrict window movement. Bathroom clean.

Partner

8/10

Excellent

05 Oct 2025

Thomas W

Everything was totally fine and worth the rate.

Leisure Self

8/10

Excellent

04 Oct 2025

Luanne

I was met by a great staff member for check in. Very polite and helpful. The room was clean and behind a key in only elevator... which I appreciated as a single woman traveler. The ice machine was right across from my room which was a little noisy but the rest of the experience was great.
Thank you!

Business Self

10/10

Exceptional

01 Oct 2025

Alejandra

Check in process was quick. Staff was friendly & informative. The outside of the hotel through me off but once I walked in my room I was very satisfied. My room was very clean, smelled good inside. The bathroom was updated. Great price for a very nice room!
I stayed for breakfast the next day. I honestly had a great experience.

Friends_and_family Family

6/10

Pleasant

28 Sep 2025

Melissa

Rooms smelled like smoke.

Business_and_leisure Self

8/10

Excellent

27 Sep 2025

Yulisa

rooms are very clean! plenty of parking on property. the area is a little sketchy but luckily you need a room key to enter the elevators to the rooms ! short distance between midtown and 2 minute walk from ihop. i booked the hotel same day for 85$ definitely worth the price, overall would recommend if you are staying in a group and not by yourself.

Leisure Friends