Name: Kimpton Sawyer Hotel
Address: 500 J Street, Sacramento, 95814, US

10/10

Exceptional

20 Jul 2026

Kari

Always incredible! Thank you

Partner

10/10

Exceptional

20 Jul 2026

Sherian

I enjoyed everything except the room service food. Not too great and cold.

Business Partner

10/10

Exceptional

18 Jul 2026

Tuck Soon

Good hotel and services, hotel very clean and front desk very helpful to explain all the rule & term.

Friends

10/10

Exceptional

18 Jul 2026

Bradley

Easy access to amenities and shops

Self

10/10

Exceptional

17 Jul 2026

Earl

Very friendly staff, great location, and accessible to everything

Friends

10/10

Exceptional

15 Jul 2026

Lupe

Great location!! Food and staff were amazing.

Friends_and_family Family

10/10

Exceptional

15 Jul 2026

Leslie

Always enjoy our stay here. Usually a quick overnight to not have to drive a couple of hours to get to the airport for a 5am flight. This last time, able to stay two nights and enjoyed the pool. The staff are friendly. Great drinks at Echo and Rig.

Partner

10/10

Exceptional

15 Jul 2026

Matthew

Everything about my stay was top notch. We were politely greeted and checked in very quickly with some complimentary prosecco. I arrived right at my check in time and my room was available with no wait. The room was very clean with every amenity I could need available. I got a nice workout in at the on site gym which is head and shoulders above your average hotel gym with plenty of equipment for a good workout. We also checked out the rooftop pool which we very enjoyable and had staff available for any and all needs. I used the available valet and never had to wait more than just a few minutes for my car. I have absolutely no complaints about my stay and I look forward to visiting again.

Partner

10/10

Exceptional

15 Jul 2026

Cindy

It is in a great location, golden one is right across from the hotel. Walking distance anywhere in downtown. The hotel was very clean. The rooms really clean, the bed was comfy. The staff s very helpful from valet, check in and check out. When I left this morning the maid was cleaning the room next to mine she made the attempt to say and asked how my day was going.
The pool area is really nice. They have service for the pool area.
They have social hour which has wind and an appetizer for the guest.

Self

10/10

Exceptional

13 Jul 2026

Trent

We did our research on dog friendly hotels and The Kimpton Sawyer came up as the best and it was. The price was great and they didn’t charge any dog fees like other hotels. There were two potty locations available for the dogs which was great. The location of the hotel itself was perfect, downtown was near by for some shopping as well as many food spots. The staff was great! I was in need of some items and the front desk gave them, free of charge. I definitely was expecting to be charged so it was a nice surprise!

Partner

10/10

Exceptional

13 Jul 2026

Annette

I would definitely stay here again!

10/10

Exceptional

12 Jul 2026

Javeen

I absolutely adore staying at the Kipton. The location, staff, and amenities were all top-notch. The room had an unusual smell when we first arrived, but we quickly got used to it. It was a great bonus that the Revival was on-site. We had a fantastic time there.

Friends

10/10

Exceptional

11 Jul 2026

Adnan

Higher end hotel in the downtown Sac

Self

10/10

Exceptional

11 Jul 2026

Cindy

The hotel was clean and very upgraded . Close to everything golden 1 is a right across from the hotel. The staff was very helpful from the valet to check in and check out.
Rooms was very nice this is my second time staying there. It is my go to when I stay in sacramento

Self

10/10

Exceptional

09 Jul 2026

Vanessa

Wonderful hotel! Friendly front desk experience. Pool was great, but service was slow. They said they were in training, so it was all good. The room was a good size and quiet. The location couldn't be any better for the Golden 1 Center. Highly recommend.

Family_with_children

10/10

Exceptional

08 Jul 2026

Beverly

This is a great hotel right by Golden 1 stadium. Within walking distance to Old Sacramento, restaurants & shopping. Staff super friendly. Safe & clean hotel.

Friends_and_family Family

10/10

Exceptional

08 Jul 2026

Denise

The hotel and all of the staff were AMAZING. All were professional, helpful and friendly. BIG bonus that our little dog stayed for free and the staff treated her like a princess. We will definitely stay there again, they are now our go to place in Sacramento!

Partner

8/10

Excellent

05 Jul 2026

Donna

We greatly enjoyed our stay with the excellent service we had, whether it was food service or getting a new coffee maker when the room’s one wasn’t working. The staff were helpful and quick to provide service/help.
I spotted items around the property that suggested lack of money or staff in up-keeping the property. Pool bathrooms were still dirty from the day before. An exposed wire on the pool deck under a tree. Spots on carpets, dust on light fixtures. Maybe little things, but if it continues, this property will not be the beautiful hotel it began as.

Partner

10/10

Exceptional

28 Jun 2026

Patricia

The hotel was very nice and well maintained. Staff were all very helpful & courteous. Beds were comfortable and room was quiet. The only thing that could have been better is to have a heated pool.

Friends_and_family Family

2/10

Poor

27 Jun 2026

Marisol

N

Partner

10/10

Exceptional

27 Jun 2026

Vladislav

Everything is great

Partner

6/10

Pleasant

27 Jun 2026

Anthony

Although the pool was clean. there needed to be better security entering the pool area. It was not a relaxing experience. There was a group of 5 adults who were very loud, cursing, and rough playing on the pool. It appeared that they were able to sneak in without a guest key. As my wife was leaving the pool, one of them was waiting in the hallway, quickly grabbed the door open and pushed past her with three additional adults that had not been there earlier.

We waited a long time at the restaurant for breakfast. Service was extremely slow. There was only one person working who was the greeter, waiter and bartender.

Friends_and_family Family

10/10

Exceptional

26 Jun 2026

Rachelle

Great location and welcoming staff! The rooftop pool and bar are the icing on the cake

Partner

6/10

Pleasant

25 Jun 2026

Izack

I feel like this hotel is overrated. We stayed in a room with the soaking tub and king bed for our 15th wedding anniversary. I feel like I did not get what we paid for.

Cons - this may seem trivial, but in my experience, typically at other hotels of the same caliber, when they see that it's your anniversary or are celebrating something they, at minimum, acknowledge it at check in. They did not. That was a little disappointing. The room - it looked clean, but didn't feel clean. There were scratches on the furniture, the fake wood paneling on the furniture was bubbling and separating as well as chips and dents in other places. There was splattered substances on the wall, a poor attempt at concealing attic access, I could see the duct work in the ceiling thru the AC return, and mold in the over spill tub drain. Also, they had robes to use, but only one. I found that odd.

Pros - helpful staff, comfortable pillows, great valet, lots of storage in the room and hangers, wonderful bathroom and tub size.

Friends_and_family Family

10/10

Exceptional

22 Jun 2026

Gabriella

Great stay! Beautiful hotel and staff was great! Would definitely stay again here!

10/10

Exceptional

22 Jun 2026

Stephanie

Ideal location, helpful and friendly staff.

Self

10/10

Exceptional

21 Jun 2026

Hawlae

The staff was really helpful. Very clean. Right by Golden 1 Center, which was perfect because we were going to a concert there. Would recommend this place.

Friends_and_family Family

10/10

Exceptional

19 Jun 2026

Mia

Hands down the best hotel in Sacramento! They upgraded our room to a corner room with a beautiful view of the capitol. There was live music at the bar and lobby area. We absolutely enjoyed it here and highly recommend staying here!

Partner

10/10

Exceptional

19 Jun 2026

Lisa

Great hotel!!

Partner

10/10

Exceptional

18 Jun 2026

Kalhani

The staff were pleasant and warm and welcoming up to the time I left I truly enjoyed my stay. Room was clean and attended to daily. Room service was delicious. Valet service was quick and timely. I will book her in the future again! Truly felt like a vacation stay.

Self

10/10

Exceptional

16 Jun 2026

James A.

It was great

10/10

Exceptional

15 Jun 2026

Lauren

Nice

2/10

Poor

15 Jun 2026

Osbaldo

They charge me $1400 extra for no reason

Self

10/10

Exceptional

15 Jun 2026

Fabian

Great hotel, dog friendly the staff was pleasant and very helpful.

Self

8/10

Excellent

15 Jun 2026

Linda

The bathroom is not very well designed, especially for older people or those who have back problems. I have not seen a half shower door since I lived in Italy where I fell in the bathroom on the wet floor because the water sprayed from the shower. The shower head sprayed to the back of the shower where there is no door so the water went all over the floor and the bath mat was soaked. There are no bars inside the shower to hang wash cloths or grab bars to hold on to which is a hazard. There is only one towel bar to hang towels on to reuse.
It would be nice to have another mirror other than the one over the sink to look into to apply makeup when there is more than one woman staying in the room, A mirror over the desk would be better than a picture. I have never seen such strange “art” work in a hotel, especially an expensive one. A white canvas with a narrow strip of what looked like a piece of flowered wall paper is not appealing in a hotel room even if it is a cost saver.
We are not espresso coffee drinkers so the coffee maker was not to our liking and to get a cup of regular cup of coffee in the morning we had to go to the lobby. Some of us older folks like Keurig coffee makers! While the hotel is very nice, we feel that it is more conducive to younger professionals and not older tourists or families. On the positive side, the location and available places to buy food and drinks are very good. Mostly because of the bathroom issues we would not stay here again.

Friends_and_family Family

10/10

Exceptional

13 Jun 2026

Jose

Rooms were ok
Hallways elevatlrs and cpmun areas no well maintained

Partner

10/10

Exceptional

08 Jun 2026

Matt

Best in Sac. Outstanding staff, from the front desk, bartender, to housekeeping.

Partner

10/10

Exceptional

05 Jun 2026

Ricardo

Very nice and safe place

Partner

10/10

Exceptional

02 Jun 2026

RYANN

Great Hotel to stay at if you attending a concert.

Family_with_children

10/10

Exceptional

31 May 2026

Ella

This place was incredible to be able to bring our dog to this fantastic hotel. All the staff were incredible. They really made us feel at home and comfortable

Pet

10/10

Exceptional

31 May 2026

Dennis

Staff is excellent top knotvh

8/10

Excellent

30 May 2026

Eva

Beautiful hotel. Great bed. Elegant. But the bar was closed when I arrived, at 9:40pm!!!! Sorry, but that is beyond lame AND disappointing. Plus the $45 valet boys wanted me to drive around 2 blocks to have my car pointing in the right direction outside the hotel! (I turned it around right in front of them in 3 seconds. Disappearing. Felt like a low grade experience. You want to be taken care of when you arrive at a hotel.

Self

10/10

Exceptional

27 May 2026

Julie

Right in the Golden Center DOCO property. Great staff

Partner

10/10

Exceptional

27 May 2026

Julie

Great stay

6/10

Pleasant

24 May 2026

Maham

Dysfunctional AC unit. Multiple trips and break downs. Not fun in Hot Sacramento

Family_with_children

10/10

Exceptional

24 May 2026

Adriana

Everyone who works here is so helpful. This is a great hotel with wonderful amenities.

Pet

10/10

Exceptional

23 May 2026

larry

Friendly staff informed us of free golf cart rides almost to the A’s ballpark-just had to walk across the River bridge to the field! Wonderful views of the state capitol on the ride!
Rooftop pool & bar were beautiful; drink & food specials, delicious, and the music, GREAT! Restaurants and shops in DOCO area were right out the back door!
Good coffee in the lobby while waiting for our car was enjoyable!

Partner

10/10

Exceptional

22 May 2026

Stacey

My favorite place to stay in Sacramento! Clean, friendly staff, wonderful amenities and restaurants.

Friends_and_family Family

10/10

Exceptional

21 May 2026

Lorna

Elegant hotel with wonderful amenities and friendly staff! Close proximity to restaurants and Golden 1 Center.

10/10

Exceptional

19 May 2026

Krisha

Staff were very nice and accommodating. We let them know we were bringing our dog and baby and they had the dog bed with dog treats and bandana ready in our room. Our dog was treated like a princess :) . Room was clean and balcony with the city view was beautiful too! Defff recommend, worth your money!

10/10

Exceptional

18 May 2026

Spencer

Always a pleasure to stay here. Friendly staff and close to all the shops and restaurants. No need to drive anywhere.

Friends

10/10

Exceptional

13 May 2026

Liccet

We had a quick one-night stay for an event and really enjoyed it! We stayed on the 12th floor with a view facing Kaiser and the train tracks, which made for a fun city view. The interior upgrades were beautiful and made the room feel fresh and modern. They also had a cute little event set up in the lobby with yummy snacks, which was such a nice touch. Overall, a great stay and we would definitely come back!

Partner

10/10

Exceptional

11 May 2026

Lynetta

Fantastic hotel... loved it, heading back soon.

Partner

10/10

Exceptional

06 May 2026

Tracy L.

We stayed during March Madness. Despite how busy it was the staff was great, very helpful and so convenient to Arena.

Family

4/10

Poor

04 May 2026

Michelle

Pool was closed during our stay and rates were exceptionally high.

Partner

4/10

Poor

04 May 2026

CATHERINE

The bed was so bad, so hard, I had to go straight to the chiropractor after my week’s stay. The food and service at the restaurant were very uneven. Shout out to Juvanah (sp?) and Jenae for being the exceptions. Please fire the tall young woman with long hair and a septum ring who pretends to be a hostess. She left me standing in front of the sign saying “please wait to be seated” for ages while she helped the woman who had come after me, then asked me if I needed something? Even though this was the third night in a row I was coming down for dinner?
My biggest complaint is that although they use a text communication system, as is more and more common these days, they didn’t bother to let me know that the pool was closed all week. That was my main reason for choosing this hotel, so that sucked, not to mention the time I took to shower, get into my bathing suit, put sunscreen all over my entire body, only to go down and be met by a sign saying the pool was closed. Totally unnecessary. Would have been so easy and obvious to send everyone a text.
Housekeeping was excellent.

Self

10/10

Exceptional

30 Apr 2026

Colby

This place is great. Consistently clean, nice and respectful staff, great amenities.

10/10

Exceptional

26 Apr 2026

Donny

Great brand and establishment-always a great stay at a Kimpton!

Partner

10/10

Exceptional

26 Apr 2026

Kerryn j

Rhebstaffnwerenallnso nice and helpful. Great stay

Family

10/10

Exceptional

26 Apr 2026

shannon

Everything about our stay perfect! Staff was very friendly. Wine hour in the lobby was great to mingle with other guests. So, much fun!

Friends_and_family Family

8/10

Excellent

26 Apr 2026

Connie

We ate in the restaurant connected to the lobby.
It was just okay and VERY loud.

2/10

Poor

25 Apr 2026

Diane

We arrived early and had to wait 11/2 hours before we could check-in. We were told our suite was currently being cleaned, but it did not appear to have 11/2 hours worth of cleaning.There was dust on the window sills. Our suite was located on a corner, so we had traffic noise coming from both sides.

Partner

10/10

Exceptional

24 Apr 2026

Raymond

I like that fact is was close to downtown Sacramento restaurants and shops

Family_with_children

10/10

Exceptional

22 Apr 2026

Shirley

Great hotel, well maintained and newer amenities. Would definitely stay there again.

Partner

8/10

Excellent

18 Apr 2026

javier

Room was fully stocked, shops nearby

10/10

Exceptional

16 Apr 2026

Kimberly

Absolute best hotel. Great staff, amenities and service!

Friends

10/10

Exceptional

16 Apr 2026

Brian

The Kimpton Sawyer Hotel truly exemplifies what outstanding hospitality looks like. From the moment we arrived, the property impressed us with its sleek, modern design, immaculate condition, and welcoming atmosphere. Everything about the hotel felt thoughtfully maintained and upscale.
We encountered a small issue during check-in, but what happened next completely exceeded expectations. The staff responded with warmth, professionalism, and genuine care, and the General Manager personally ensured the situation was handled flawlessly. The level of attentiveness, accountability, and kindness shown was remarkable and far beyond what we’ve experienced at most hotels.
While plans didn’t unfold exactly as expected, the way the Kimpton Sawyer team went above and beyond to take care of us left a lasting, extremely positive impression. Their commitment to guest satisfaction is clearly a top priority, and it shows in how empowered and compassionate the staff is. We are incredibly grateful for how everything was handled and would enthusiastically recommend this hotel without hesitation.

10/10

Exceptional

14 Apr 2026

CHRISTINA

Best hotel in area. Best for any golden 1 shows games

Friends_and_family Family

10/10

Exceptional

12 Apr 2026

Belinda

Great location! Easy on and off the freeway!

Pet

10/10

Exceptional

12 Apr 2026

Marc

Yes

10/10

Exceptional

11 Apr 2026

Stephanie

Beautiful hotel and restaurant.

Pet

6/10

Pleasant

11 Apr 2026

Kathleen

The door had a gap and created a wind tunnel effect and whistled we had to block it with a towel the towel rack in bathroom was falling off 1 side and we took the gummy bears from the bar and they were off tasted odd the staff is fantastic and rooms were clean

10/10

Exceptional

09 Apr 2026

Catherine

Great location

10/10

Exceptional

08 Apr 2026

Cindy

Clean room, great location, staffing from valet to desk were very kind, and willing to help with anything we needed. Social hour was great as well

Family_with_children

10/10

Exceptional

06 Apr 2026

Cheryl

We had trouble with Urber and hotel front desk staff jumped in to help us and checked back when they noticed no driver had arrived. Over and above the call of duty!

8/10

Excellent

06 Apr 2026

Nicholas

It was basic. Nothing special. Other Kimpton as are a lot nicer

Self

10/10

Exceptional

03 Apr 2026

Christopher

My wife and i stayed for a quick overnight get-a-way for my birthday. The room was nice but the bed was a bid stiff. The restaurant and lounge were outstanding. Overall the hotel is quite enjoyable.

Partner

10/10

Exceptional

31 Mar 2026

Michael

Well stocked. Great choices

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

Kevin

Our stay was great. The location, the amenities, the staff were all great. I look forward to going back.

Friends_and_family Family

10/10

Exceptional

29 Mar 2026

LINDSEY

Loved the pool!

Self

10/10

Exceptional

25 Mar 2026

Robin

Comfortable, clean, great location, great amenities

10/10

Exceptional

23 Mar 2026

Stephen

Check in was weird (staff unfriendly) and very behind schedule. Our room wasn't ready at the 4pm check in time, so we had to wait around.

Partner

10/10

Exceptional

22 Mar 2026

Jeannine

Everything was great! Friendly staff, clean room, soft towels, fridge, water, espresso machine!

Friends_and_family Friends

10/10

Exceptional

21 Mar 2026

Susan

Very clean, spacious and comfortable room. The hotel exudes class!

Partner

2/10

Poor

21 Mar 2026

Miguel

The air conditioning didn’t work. We contacted the staff and it was a temporary fix. The AC stopped working an hour later. It super hot that weekend and my wife is pregnant. Just a major inconvenience.

Family_with_children

8/10

Excellent

20 Mar 2026

Hillary

Staff was absolutely lovely. However, both the coffee machine and the fridge were broken in our room. Also, arrived at 2 pm on a Thursday and there was no way to get a drink poolside which was a bit disappointing. Had to wait until 4 pm when the resturant opened. Other than that it was a nice stay.

10/10

Exceptional

19 Mar 2026

Huldarm

This was my first time here, and it was really convenient. We had valet parking, and the personnel handled the transition really smoothly. Check-in was simple, and you can see it right away as you walk in.The ambience of the venue was quite sophisticated. They provide additional complementary refreshments throughout the day. Too bad the pool wasn't available.The room definitely had a view. This hotel is really convenient for walking down the DOCO strip, particularly with Golden1 Stadium in front of you. This is why I booked this hotel to attend a convention.There is a small shop immediately next to the elevator before you go to your room.The room was clean and had everything you needed. The entire crew was incredibly helpful. They arrived after just one call. Expensive yet excellent experience.

Family_with_children

10/10

Exceptional

18 Mar 2026

Veronica

Loved everything about the Kimpton Sawyer, minus Revival. They definitely need to up their game at Revival. It took F-O-R-E-V-E-R to get our drinks! The food was mediocre at best. However, our room was nice, clean and comfy.Upon checkout we had a few items added in and wrong with our tab and the manager corrected it. Because of that we will be forever customers and highly recommend this hotel. Five Stars!

Partner

10/10

Exceptional

15 Mar 2026

Greig

An amazing hotel where everything has been carefully considered with attention to detail.

Partner

10/10

Exceptional

14 Mar 2026

Edward

The updated pool was great. Wish they would open the revival bar at 11 am on most days as it is a great space

Partner

10/10

Exceptional

13 Mar 2026

Shericka

Beautiful property, great staff, and location

Partner

10/10

Exceptional

10 Mar 2026

Luis

It’s the only place I stay when I come to Sacramento. Couldn’t do five starts

10/10

Exceptional

10 Mar 2026

RAUL

Great

10/10

Exceptional

10 Mar 2026

Robert

The property and staff are amazing and clean, lots of great amenities. Only downside is mattresses and pillows and not the greatest should be better for the price.

Business Friends

6/10

Pleasant

09 Mar 2026

Janelle

I booked this property specifically so the kids could play in the pool but the pool was (unknowingly) out of service for our stay. Location is 10/10 and ambiance is 8/10.

Family_with_children

10/10

Exceptional

02 Mar 2026

Seung Hyun

yes

10/10

Exceptional

01 Mar 2026

Michael

Great hotel— awesome staff. In the right spot in Sacramento!

Self

10/10

Exceptional

27 Feb 2026

Marvinia

I had a wonderful stay at this hotel. The rooms were extremely clean and well maintained, which made me feel very comfortable. The front desk staff was attentive, welcoming, and pleasant throughout my stay. The location was perfect everything was within walking distance, especially if you're attending a basketball game or a concert. I would definitely stay here again and highly recommend it.

Partner

8/10

Excellent

23 Feb 2026

Dannet

The room was super nice and clean. The staff was very attentive and kind. The only bad thing was that they told us that we have 24 hour room service, so we called in the morning at 10 am and they never answered. We complained at the lobby and they gave us credit to order something, but still was a little annoying, we call like 5 times and waited an hour to get the call back and nothing.

Partner

8/10

Excellent

22 Feb 2026

Emilia

n/a

Partner