Name: Comfort Suites Downtown Sacramento
Address: 226 Jibboom St., Sacramento, 95814, US

8/10

Excellent

22 Jul 2026

betty

Room is clean. Not so sure of some of the people that came into the lobby. Around the hotel are many homeless people who sit around and on the outer side stairs leaving a mess of empty soda cups, extra. The hotel staff themselves are very courteous and helpful.

2/10

Poor

22 Jul 2026

Michael

Booked through Expedia, soon as I booked I wanted to add and change the day I booked. No answer from hotel when I called!!! Couldn’t do it through Expedia app either! Or wouldn’t let me get a refund!!!! Expedia didntcevan re embers me or offer credit after all the booking I do through the app!!!

2/10

Poor

21 Jul 2026

Ryan

The hotel and the room itself were fine. Unfortunately, the parking lot and surrounding area were not. There were people openly using drugs, a large number of homeless individuals, and trash scattered throughout the area outside the hotel. We felt extremely unsafe and were genuinely concerned that our car might be broken into. There was even a car sitting on blocks with no tires in the parking lot, which only added to our concerns.

Although the photos accurately represent the rooms, they don't reflect the condition of the surrounding neighborhood. We ultimately decided not to stay and left, even though it meant losing the $130 we had paid. That's how uncomfortable and unsafe we felt.

If safety and the surrounding area are important to you, I would recommend choosing a different hotel.

Family_with_children

10/10

Exceptional

21 Jul 2026

Karl

Excellent

Partner

10/10

Exceptional

18 Jul 2026

Liming

Room is clean, location is quite

10/10

Exceptional

16 Jul 2026

Adrina

I loved my stay nice quiet and comfortable breakfast was very good parking is very convenient and safe hotel staff front desk maid service was amazing can't wait to book again

Business Partner

2/10

Poor

16 Jul 2026

Sara

We actually didn’t end up staying here, we went to arrive and the area / homeless population was a bit much for our comfort with small ones. We totally understand the homeless community will be somewhere although I feel like because the hotel is located near the park and corner store its definitely a sketchier feeling at night.

Definitely should’ve looked into the location a little closer.

Family_with_children

6/10

Pleasant

16 Jul 2026

Maria

Clean spacious room. We were a late arrival. Front doors locked & key access to parking lot. Inside hotel safe. Not the safest neighborhood to stay for an overnight.

Friends_and_family Family

8/10

Excellent

15 Jul 2026

Charles

convient

4/10

Poor

14 Jul 2026

Sandra

There was a lot of homelesss people surrounding the building and all other areas around. Some seemed a bit off and others were sweet and kind. The noise was loud in other rooms and overall had trouble sleeping. The staff is great and it was very clean. Breakfast was crowded and not great food.

Friends_and_family Family

6/10

Pleasant

12 Jul 2026

Elsa

A lot of homeless people surrounding the outside premises even though it has gated parking you would have to pass thru the homeless people.
Hotel was clean but has a bad order like mold. Continental breakfast was good.

Partner

2/10

Poor

12 Jul 2026

Kuh

Outside the building just does not feel safe if you are traveling with kids and safety is ur first priority i do not recommend this area. I am not from california and not aware of this place so i booked the room since in their website they posted nice pictures. Their parking lot “gated” not really anyone can just walk in coz there’s a open gate that person can just go in anytime.

I have a autistic kid 7 and a 11 month old baby with me that time i booked the hotel 30mins before my arrival and when i saw the place i was like Nope not gonna work specially my kids with me but the Manager refused to approve the cancellation through Expedia.

So i had to booked another hotel .

Family_with_children

6/10

Pleasant

10 Jul 2026

Brian

Clean property and secure property, but homeless population.Very close to property

Family

10/10

Exceptional

08 Jul 2026

Rosa

Staff was great, and good breakfast.

Friends_and_family Friends

10/10

Exceptional

06 Jul 2026

Chris

Another great stay at Comfort Suites, never dissatisfied.

Friends

10/10

Exceptional

05 Jul 2026

Stephanie

Overall great stay for Fourth of July. Thank you! We will be back soon!

Family_with_children

8/10

Excellent

05 Jul 2026

Gretchen

Easy location for downtown and off the freeway. Nice breakfast choices with eggs, sausage, breads, yogurt, apples, waffles and cereal. Clean and comfortable rooms. Staff was helpful with minor problem and suggestions for visitors.

Family

10/10

Exceptional

05 Jul 2026

Andrew

Only one night but Our family has a great time at the hotel

Family_with_children

8/10

Excellent

01 Jul 2026

Deborah

Hotel is clean but area around hotel is not great. Lots of homeless hanging around. Hotel staff was excellent though. We had an issue with the people in the room next to us and the clerk moved us without any issue. We really appreciated it. Food options could be better for breakfast but it was sufficient.

Family

10/10

Exceptional

29 Jun 2026

John

Even tho there are shady people hanging next door at gas station, we had a gate and felt secure

Friends

8/10

Excellent

28 Jun 2026

stephanie

The staff, though friendly, gave conflicting rules/procedures about pool use and towel exchanges, which caused my children to feel reprimanded as if they did something wrong. We were talked down to as if we didn’t understand and were making something up. All front desk staff should ‘be on the same page’. There was also confusion because the room style booked through the third party was not honored.

Friends_and_family Family

6/10

Pleasant

26 Jun 2026

Frances

The lady that checked us in was very vague about the where about the parking and nothing about the pool. She said breakfast from 6-9 (which are horrible hours if you come for a late night event) maybe extend the hours till 10:30. I had to ask her if my room key opened the gate for parking.

Friends

10/10

Exceptional

26 Jun 2026

Laura

Great fast service, food was good staff was awesome

8/10

Excellent

25 Jun 2026

Yi

I have no problem with the hotel itself. However, the homeless people around look scary. I won’t stay in the area if I know this situation

Self

6/10

Pleasant

24 Jun 2026

Adam

Room could be cleaned better. I always bring my own bleach wipes to wipe things down and they were pretty dirty afterwards!!!! Floors felt sticky in spots as well. You can hear people talking in the hallways clearly from your room with the door shut. Wouldn’t stay here again!!!!

Partner

10/10

Exceptional

23 Jun 2026

David

Wondeeful

Family

10/10

Exceptional

22 Jun 2026

J

👍

Family

10/10

Exceptional

22 Jun 2026

I'isha

Thx

4/10

Poor

21 Jun 2026

Matt

Motel is in a sketchy part of town, surrounded by unhoused people. They have a small, gated parking lot, but you’re only allowed to park one car in it. Any more cars have to be put somewhere else. Room was spacious, but everything felt cheap. There were hairs in the sink, and I’m guessing they just shampooed the carpet because it was soaking wet, and I had to wear shoes inside. Bed was cheap and uncomfortable, pillows were plentiful but way too soft, head went straight through them. Breakfast was decent, but ends at 9 on weekdays and 9:30 on weekends. Definitely won’t be back.

Self

10/10

Exceptional

20 Jun 2026

Gregory

Nice front desk staff

Partner

8/10

Excellent

16 Jun 2026

Paul

Everything went well

Partner

8/10

Excellent

16 Jun 2026

Chihong

The air conditioner is a bit noisy.

Family

8/10

Excellent

15 Jun 2026

Louisito

I did come across a small roach in the bathroom and a few stains in the room, but overall, my stay was pleasant.

Partner

10/10

Exceptional

15 Jun 2026

Roman

Staff was nice they gave us recommendations on what to eat and where to spend time

Partner

10/10

Exceptional

15 Jun 2026

James

Clean, spacious room.

Marginal breakfast.

Partner

8/10

Excellent

15 Jun 2026

Carlos

Good location and breakfast

Partner

10/10

Exceptional

14 Jun 2026

Sandra E

Room was big enough, bathroom nice and clean

Self

10/10

Exceptional

14 Jun 2026

Isabel

Great stay , great location, in general great stay

Friends_and_family Family

6/10

Pleasant

13 Jun 2026

Angelica

THE HOMELESS/UNHOUSED POPULATION right outside the hotel was a huge takeaway from our Sacramento experience. The hotel itself was nice but it’s very congested with suspicious activity from the Arco next door. There was definitely a couple of people driving under the influence and people asking for money if you walked through the Arco. One night they had a bonfire on the sidewalk! I would never recommend this location to anyone. Nothing happened to our car or belongings, the hotel itself is clean and maintained fine. Our keycards failed twice on our 3 day stay and we had to replace them to get into the gated parking and our room. Inconvenient but it happens. I would not book here again.

Partner

8/10

Excellent

13 Jun 2026

Yvonne

The property is a little dated but it is nicely kept and clean. The staff are pleasant and helpful. The bed is comfortable and the property overall is ok. Breakfast could use some upgrading. Eggs and sausages everyday.

Partner

10/10

Exceptional

12 Jun 2026

Veronica

Room Was cleaning staff was nice gated parking

Family_with_children

2/10

Poor

11 Jun 2026

Bilal

All the low Star reviews are on point. There’s gas station next door which has a lot of rats crawling through the property as well. Homeless all around.
Rooms has bed bugs , pillow has blood and some foreign substance stains. They don’t do good job on cleaning sheets or pillows.
They claim smoke free property yet whole lobby, elevator and floors smells like marijuana.
Front desk lady is unprofessional, she was standing outside talking to her boyfriend while I was just waiting at the front desk for long time while no one was around.
I would not stay here.

Friends_and_family Family

8/10

Excellent

10 Jun 2026

Win Lei

It was renovated and the rooms are clean and nice.

6/10

Pleasant

09 Jun 2026

Sarah

The room was very clean as well as the property. However the surrounding area is sketchy due to homeless hanging out at the gas station next door. Parking is behind a gate and very tight and not enough spaces for each room. Breakfast was your usual and was good and well stocked. 2 hours after checking out we realized we forgot a phone charger in our room, when we called and gave our last name and the room number we we’re in the lady that answered the phone said she could not find us in her system, even after telling her that I checked out with her two hours prior. She contacted the housekeeper who was cleaning our room and was notified that there was no phone charger left, which was a lie. I know it’s just a phone charger, but it’s the moral that someone found something and kept it knowing it was not theirs plus supposedly she still could not find my reservation and was even questioning if we stayed there. Also, FYI, the beds are fairly small. I believe they are doubles so it’s rather uncomfortable for two adults who are a little on the heavy side to comfortably sleep together. Overall, it was good for our two nights stay for a baseball tournament however, we will not be staying there again due to the homeless and filth outside of the hotel.

Family_with_children

8/10

Excellent

07 Jun 2026

Jim

Room was spacious and clean. Parking is free and gated, but you need a room key which was good based on the area. Staff was helpful, letting us know you needed your room key if you are coming back into the lobby after dark.

Partner

10/10

Exceptional

06 Jun 2026

Lilah

This property fit us in last minute (after leaving an awful reservation down the road). Was so helpful in getting us set up. Knew we were leaving early for a flight and made sure to have the coffee ready for 2am. Also put together a bowl of pastries for us to take when we left in the morning even though the breakfast doesn’t start until 6am. This place was absolutely phenomenal.

Family_with_children

10/10

Exceptional

02 Jun 2026

Samaria

Todo

10/10

Exceptional

01 Jun 2026

John

I come here once a year to work a huge Crossfit festival at Discovery Park. This hotel is right next door to the street entrance for that park. The rooms are huge, as are the beds. A general breakfast of eggs / sausage / waffles / cereals await you at 6am, and the hotel is honestly a gem for the money. The only downside of this hotel is that it’s next door to a gas station where an abundance of homeless people hang out. Not sure why. The hotel does have gated secure parking. The hotel is an absolute killer for what i need for 5 days. The only downside is completely out of control of the hotel, and more of an issue for Sacramento PD / politicians.

Business

8/10

Excellent

01 Jun 2026

Andy

Breakfast was great! The pool had a bit of debris in it but was still fun for my 12 yr old. Room was clean and comfortable. A little noise from people late at night but not bad. There are a lot of homeless people roaming around the area which makes it feel sketchy. Fortunately they have gated parking area which certainly helped. Wish CA would clean up the homeless situation. If it weren't for that I'd give it 5 stars.

Friends_and_family Family

8/10

Excellent

31 May 2026

Carla

The hotel was clean, quiet and staff were great. See,s like the hotel was updated a while ago so everything seemed clean and fresh.

Area is very dicey and our relatives didnt like the fact that we were staying there - they didnt feel that it was safe. The parking lot is gated and they do lock the front doors at night, but we were fine.

Breakfast was so-so; waffles, muffins and bread to toast. Those funky powdered eggs. There was also yogurt and some fruit and cereal. I liked that I could get coffee and creamers at all times of the day or night.

Partner

10/10

Exceptional

31 May 2026

Ginger

Hotel and room were clean and bed was very comfortable. 10/10 will stay here again. Location is a medium-sketchy with homeless people gathering at gas station next door but no negative interactions with any of them. I did appreciate the gated parking- felt extra safe.

Partner

8/10

Excellent

30 May 2026

Brooke

The area the hotel is located is not the greatest. The gas station next door had a lot of homeless walking around and laying next to the hotel. The parking is gated, but the walkway is open. The pool was tiny compared to the pictures.
Rooms were comfortable. The mini fridge was broken and would not close all the way and there was a towel layering the bottom shelf for some reason.
Breakfast area was good with waffle makers, cereal, eggs, sausage, and toast options.
Overall it was close to what we wanted and worked for the 2 nights we were there. I probably would not stay again though.

Friends_and_family Family

10/10

Exceptional

30 May 2026

Nancy

Quiet, clean, well managed, safe, off street parking, great breakfast variety, quiet efficient air conditioning, friendly and helpful staff. I will stay here again if possible when I'm in the area.

Partner

8/10

Excellent

29 May 2026

Kelly

Clean, gated parking, close to the airport. I felt safe which is always a concern when looking for an affordable place in an unfamiliar city

Self

10/10

Exceptional

28 May 2026

Justin

The whole team was great from check in to checking out. Room was spacious and clean. Property was maintained by the grounds keeper.

Friends_and_family Family

8/10

Excellent

28 May 2026

Cassie

Room was a descent size. AC worked.
Room service came and took all of our towels and didn't leave us any in return.

Family_with_children

6/10

Pleasant

24 May 2026

Carla

Hotel was clean but in a bad location. Daytime staff was great. Night staff were noisy. Doors slamming all night, loud talking kept us awake for the first two nights. After complaining about the noise it was quiet for our last night there. Breakfast was good.

Family

6/10

Pleasant

24 May 2026

Anissa

It was okay. We had to fight to get pillows for the sofa bed, and it wasn’t secure at all. We kept finding the key entry doors propped open, even late at night.

Friends_and_family Family

8/10

Excellent

23 May 2026

george

The only complaint we had was we were on the bottom floor and noise in the hallway around 3 in the morning which wasn’t appreciated. Next time will request an upper floor.

Friends_and_family Family

8/10

Excellent

22 May 2026

Alma

Good breakfast

10/10

Exceptional

20 May 2026

Armen

Very good

Self

10/10

Exceptional

20 May 2026

Randy

The breakfast was awesome. The pull out couch was utilized and better than expected. Beds were more comfortable than our next hotel that was twice the price. In a sketchy area but cars are gated and I wasn’t worried. Will stay again, especially for the price.

Family_with_children

6/10

Pleasant

19 May 2026

Sung

The room itself was spacious and relatively clean. The bathroom is nice too. But we were not greeted in a friendly manner by the young lady at front desk. There were also about a dozen homeless people roaming around right by the gas station next door. If you’re looking for luxury and safety, this isn’t it. If you just need a bed for a night then it’s fine.

Partner

6/10

Pleasant

17 May 2026

Robert

The room was okay to stay in but parking was extremely limited and had only compact spaces. When we got there at night there was almost no parking available. The area where this hotel is located is also ghetto there was a lot of homeless around. The hotel is good for a last resort option. It is on the cheaper side you pay what you’re getting for. The company of the hotel is not bad but the area makes it bad. I would not recommend if you drive mid to large size vehicle. The location was okay it was close to the freeway and other places.

Partner

8/10

Excellent

17 May 2026

Teah

Room was semi clean. Parking was nice that it’s behind a gate but spaces were very small. Shower was terrible. Low pressure and uneven hot/cold, plus the shower leaked. Breakfast was nice. Staff friendly.

Partner

8/10

Excellent

16 May 2026

Adelaida

Nice rms

8/10

Excellent

16 May 2026

Vanesa

We didn’t have breakfast rooms were clean and a/c worked overall it was great for a quick night stay

Friends_and_family Friends

10/10

Exceptional

15 May 2026

Tyler

The hotel staff were extremely friendly and helpful when we had questions. The room was clean upon arrival. Additionally, the breakfast was delicious. It was the classic breakfast food, but great if you were looking for a quick thing to grab. Overall, the experience was fantastic!

Partner

10/10

Exceptional

15 May 2026

keith

Just a brief stay. Everything I expected.

4/10

Poor

13 May 2026

Kayla

Laminate floor in the room was dirty and sticky!

Family

8/10

Excellent

10 May 2026

Major

The property was solid enough. Worth the value. I was curious about the “neighborhood,” warnings on the reviews. The area isn’t all that bad, there is some transient traffic. But the parking and property are secure enough for it not to be an issue.

Family

8/10

Excellent

09 May 2026

Jeremy Lee

The hotel staff and breakfast were very good. The area around it was kind of scummy but inside wasn't bad-room was decent and clean, breakfast was fresh and good and luckily the parking lot was gated.

Self

10/10

Exceptional

09 May 2026

Catherine

Yes

Self

8/10

Excellent

04 May 2026

RICK

Clean room and interior. Outside is typical downtown Sacramento. Graffiti, trash, and drug zombies hanging out at the adjacent mini-marts and living behind the property on river banks.

Self

8/10

Excellent

03 May 2026

Glade

The breakfast is good, the room was clean and comfortable. It is within walking distance of downtown if you don't mind walking in an industrial area and over a highway bridge. There is a nice clean little fitness room. My only complaint is that the elliptical machine in the fitness room does not work. That is my preferred exercise machine. If you included it in the photos in promotional materials, I think you should keep it in good order. It is dishonest to represent that it is there and then not have it work.

4/10

Poor

01 May 2026

Nuris

I didn’t like a reception person she was very rude and didn’t even listen to my request. The cleaning staff was very nice and helpful.

The swimming pool was nasty

I will NEVER stay in that place again!

Family

6/10

Pleasant

30 Apr 2026

Augustine

Area is sketchy
Hotel room is alright
Staff is friendly

Self

8/10

Excellent

29 Apr 2026

Zechariah

Female staff very kind.

Friends_and_family Family

8/10

Excellent

26 Apr 2026

Lauren

Overall, very happy with this hotel. It was clean, and I loved that the room was big and had a mini fridge and a micro. Close to the convention center, which is where we needed to be. Internet was fast.
Downsides- the neighborhood is not amazing, definitely wouldn’t hang out around the hotel at night. Parking was a little confusing, and the front desk person got irritated when I asked questions.
TV was pretty glitchy. Maintenance person did come in, though, and more or less got it working

Friends_and_family Family

6/10

Pleasant

26 Apr 2026

MICHELLE

The hotel was fair. The breakfast was typical processed foods. Staff was kind and helpful.

Friends_and_family Family

6/10

Pleasant

22 Apr 2026

Brandey

Breakfast was good. Clean, area was too busy and felt unsafe at times due to homeless people. Gated parking but homeless still hung out in parking at night and early mornings

Self

10/10

Exceptional

20 Apr 2026

Angie

Upon check in, staff were amazing!! They knew how to handle business and conducted themselves professionally.

Family_with_children

8/10

Excellent

17 Apr 2026

Helena

i dropped my wallet in the corridor and the staff kept it safe and tried to contact me about it. Thank you!

8/10

Excellent

12 Apr 2026

Michael

Overall, a very nice place. Very clean, nice amenities, friendly staff. The surrounding neighborhood is a little sketchy, but not too terrible. Limited parking but secure.

Self

8/10

Excellent

08 Apr 2026

Mark

Lounge area uniquely cool
Rooms comfortable and clean. Breakfast good

10/10

Exceptional

07 Apr 2026

Cristian

The room was big the bed was comfortable and the breakfast was hot and had variety. Would stay again.

Self

6/10

Pleasant

01 Apr 2026

Renee

It is a smaller hotel. There are homeless people outside everywhere and you’re in the same parking lot as a gas station. Basically the location is actually good for downtown. It’s very very close like 1 mile our window in our room did not shut and lock so that was a concern of mine, but fortunately nothing happened.

Partner

8/10

Excellent

30 Mar 2026

Ann

Located perfectly close to downtown Sacramento. The neighborhood is a little rough with unhoused individuals visible from the parking lot. Motel 6 is across a four lane street with interesting individuals coming and going but once your car is parked in the secure parking lot and you are inside, there are no problems. It would not deter me from staying again for business purposes.

Partner

10/10

Exceptional

29 Mar 2026

Ed

Secured parking, friendly and helpful staff, clean room,

Partner

2/10

Poor

27 Mar 2026

Martha

We checked in, we went to the room and found a crawling friend in the room. My son stepped on it , I grab a tissue and picked it up and took it to the front desk. We were told there was nothing they could. Hotels.com took care of this.

Friends_and_family Family

6/10

Pleasant

23 Mar 2026

Tyrone

From check in and through the middle of the stay there were shenanigans. The extra $10 charge for another car park. The television wasn't working then the remote wasn't work the staff wasn't friendly

Partner

10/10

Exceptional

22 Mar 2026

Angel

Nice staff, Clean room

10/10

Exceptional

22 Mar 2026

Linda

We came by train. Took a taxi where ever we went. Did not go to shop.

Partner

8/10

Excellent

15 Mar 2026

Markene

Yes

Friends

2/10

Poor

10 Mar 2026

Tiffany Danielle

We Couldn't take a shower at any time due to the smoke alarm going off from the steam, we had the fan going in the room and bathroom so that was a bit of an inconvenience. Homeless encampment with barking dogs right next door and was quite annoying all thru the night. Bright light from gas station next door were shining thru the closed blinds had to use a hair clip and other items to keep them closed. Pictures on the website don’t portray the outside environment as it is in real life. If I hadn’t already payed and didn’t have tickets to a basketball game with my son I would have never stayed there but I wasn’t going to ruin his night.

Family_with_children

8/10

Excellent

07 Mar 2026

David

Some noise in the hall from teenagers.

Partner

10/10

Exceptional

04 Mar 2026

Shalyia

Rooms were clean and the breakfast was nice.

Self

10/10

Exceptional

04 Mar 2026

Arturo

Great room

Partner

10/10

Exceptional

02 Mar 2026

Arturo

Yes

Partner

8/10

Excellent

27 Feb 2026

Diane

Staff was friendly and helpful. Too
Was nicely cleaned and bed was comfy. It was a quick overnight stay. When I arrived, I was a little worried about the area but there is a secure place to park. It is adjacent to a AM/PM which can be either sketch or convenient!

Self