Name: Crisol Europa
Address: Via Agrigento, 3, Palermo, 90141, IT

6/10

Pleasant

14 Jul 2026

Robert

The hotel is in a great location, about 10 minutes walk to the historic centre.
Just around the corner is a 24/7 modern supermarket. From the outside the hotel looks modern and has a bright reception area. The reception staff are very friendly. Once past reception it’s obvious that the hotel is in need of a complete renovation. There are two very small lifts, one of them has a very springy damaged floor! My room was large with a big double bed. There was a small refrigerator and a safe which was shut and would not open. Fortunately I didn’t need to use it. The furnishings were from the 1960s. The tv had only Italian channels. For a hotel expecting international guests surely there should be one in English. The bathroom was large but the shower was about one metre square with awkward concertina like doors. The water pressure was just about adequate. There was no plug in the sink. The air conditioning was fine but not brilliant in the 35 degree heat. The walls are very thin and you can almost hear your neighbours breathing! I didn’t have breakfast as I was quoted 16 Euro which I thought was expensive. I had a perfectly decent breakfast in a local cafe for half that. So the hotel needs some serious updating but the staff and location are great.

10/10

Exceptional

15 Jun 2026

Mark

Comfortable mid-range hotel. Clean , with friendly staff , good breakfast. Have stayed several times and recommend

Partner

2/10

Poor

22 Jan 2026

Bryan

Bad staff, room, and amenities.

Leisure Self

10/10

Exceptional

22 Oct 2025

Joe

The breakfast was superb and staff was attentive.

8/10

Excellent

15 Oct 2025

Gordon

The room was surprisingly spacious

10/10

Exceptional

06 Oct 2025

Kevin

A great hotel that is convenient for airport bus ans not that far a walk to city center..

Self

6/10

Pleasant

15 Sep 2025

vincenzo

The property is old , room are totally open for sound and noice , you can listen the neighbor room like they are in your room .
The company need to invest some money and renovate it .

Business Partner

8/10

Excellent

14 Jul 2025

Peter

The room ac unit was not blowing cold air.

Leisure Friends

10/10

Exceptional

22 May 2025

Kevin William

Great place to say steps away from the major tourist center. Front desk, specially alexandro, were very friendly and helpful. Customer service was top notch. Room was comfortable, although some furnishings is dated.. Only negative was we didn't like the toilet flush mechanism.

Partner

10/10

Exceptional

19 Mar 2025

Rene

Great location away from busy tourist area. Food store near by. Train station only 8 minutes away. Great selection of restaurants around. Newspaper stand to buy bus pass two corners away. Would definitely go again

Leisure Family

8/10

Excellent

13 Jan 2025

Alessandro

The hotel is dated and in need of renovation. On the other hand prices are convenient, rooms are large and confortable, and the location is very good. The staff is excellent and very professional: a special thanks to the receptionists and to the cleaning lady (Rosa) for being so kind and effective.

Leisure Partner

8/10

Excellent

01 Dec 2024

Andrzej

Doskonale położony hotel. Wyposażenie nieco zużyte, ale pokoje i łazienki obszerne. Czysto. Śniadania jak to we Włoszech z przewagą słodkości i bez ciepłych dań, ale szynka i żółty ser są. Na krótki pobyt optymalny.

Friends_and_family Friends

8/10

Excellent

20 Nov 2024

Cheryl

Right next to a very upscale street Liberty Avenue. Our room was cleaned every day. It had a fridge but the fridge didn't wo4j

Leisure Family

4/10

Poor

09 Oct 2024

Dario

Hotel Europe

everything is very old, in a dilapidated condition, the beds are not comfortable to sleep in, the furniture is bad, the shower head leaks in the bathroom, the carpet is very dirty, the night lamps are dirty!! We got a room that looks at the neighboring building, (we watch people eating ) there is no view as if we are in a bunker Very expensive sleep for such a bad accommodation!

Friends_and_family Family

6/10

Pleasant

07 Oct 2024

Verified traveler

Good

The location of the hotel was very convenient. The shuttle bus coming from the airport stops at liberta croci not far from the hotel . The room was quiet big with lots of storage space, with a fridge and safe.
The bathroom was clean and spacious. The breakfast was good with fresh fruit every day , The hotel is kept clean, I definitely would stay here again.
This is a 3 star hotel as stated on the website .

Partner

8/10

Excellent

02 Oct 2024

James

Although dated,the facilities were functional and the room was clean
Space between the shower and toilet was minimal so someone with mobility problems would need to take extra care.
Sadly ,the soundproofing between the room and next door was extremely poor with intrusive noise for some of the late evening
Breakfast included a reasonable variety of plentiful food though nothing hot (but it was Continental !)
Away from the historical centre but not by much and easily accessed by bus
You buy a 2 3 4 or 5 day ticket from tobacconists or dedicated kiosks
The multi use ticket is fully inserted into a machine behind the driver and is popped back out for you to retrieve
The route the bus takes is displayed at each bus shelter

Leisure Self

10/10

Exceptional

22 Sep 2024

Daniel

We had a wonderful experience at this hotel, despite reading a few negative reviews.

Very good value for money.

6/10

Pleasant

12 Aug 2024

Kimberly

This hotel is VERY outdated.

Friends_and_family Family

6/10

Pleasant

12 Jun 2024

Hamid

Dos dias por Palermo

Hotel muy bien ubicado pero con una gran falta de mantenimiento, podria ser una joya pero hace falta mantenimiento y remodelacion, personal muy amable, que pena el estado del hotel cuando por su ubicacion y con mejoras seria un gran hotel

Partner

8/10

Excellent

02 May 2024

Alejandro

The area was very nice, close to the centro historico.
The bed was super hards, very noisy neighborhood.
Staffs were very helpful and respectful.

8/10

Excellent

30 Mar 2024

Philip

Cool retro place without knowing it..!

10/10

Exceptional

18 Mar 2024

Rene

Will stay their again

Great location near everything. Away from old city buzz.

Friends_and_family Friends

8/10

Excellent

01 Mar 2024

William George

This is a budget option, so don't expect fancy decor or 5 star facilities. However, it is very well situated for a simple walk into the heart of Palermo and opposite the stop (Croci) for the airport bus, it is clean and has very friendly staff, who sorted out the things that weren't working in our room when we arrived. The room was huge with a well-stocked bathroom; there is plenty of breakfast and a supermarket a few yards away. And Palermo is a great city, so we were pleased with our choice.

Leisure Partner

8/10

Excellent

16 Sep 2023

David

Decent room just dated. Great area with lots of food and shopping options around

Leisure Partner

2/10

Poor

27 Jul 2023

Ruby

The room stank of cigarettes, it was stuffy and the aircon was extremely outdated. The staff were not friendly and the photos did not match the reality. I couldn’t even stay the night, I left straight away. The shower floor was filthy! And this is not an exaggeration. I should have asked for a refund.
I would not recommend staying here.

Leisure Self

2/10

Poor

11 Jun 2023

Josue

Room smelled like cigarettes, the carpet is disgusting and it really seemed creepy.

Leisure Partner

10/10

Exceptional

07 Apr 2023

Ivo

We were satisfied

Very good hotel for your price.
Very good breakfast, clean, in the modern part of the city.

8/10

Excellent

27 Feb 2023

alan

Palermo week

Quite an old hotel, decent size room and good shower but a bit tired. Cleaned everyday with fresh towels which was a bonus. Breakfast decent but nothing hot . All in all great for the price. It really stands out because of the staff, everybody really helpful and friendly.

Friends_and_family Friends

10/10

Exceptional

06 Oct 2022

Robert

The breakfast was excellent, exceeding my expectations for a budget hotel.

Leisure Self

8/10

Excellent

03 Jun 2022

Thomas Diego

The shower stall is just right for a 7 year old. I am 64 & 6’2” tall, it is miserably difficult to shower in such a tiny space. Also, the sink butts up against the shower. These defects are ridiculous and akin to a third world facility.

On the bright side, the room is quiet, staff is helpful, room service is great, and breakfast is good. My large window allows ample breezes to enter.

Leisure Family

6/10

Pleasant

30 Nov 2021

Joyce

Hotel very dated but in a good location and was a very reasonable price

Friends_and_family Friends

10/10

Exceptional

30 Oct 2021

Giuseppe La

Eccellente ubicazione, in pieno centro di Palermo. Personale gentilissimo, in particolar modo Giuseppe che, nella postazione bar, ha reso migliori le nostre mattine con la sua gentilezza e professionalità, servendoci sempre una deliziosa colazione. Ottimo anche il personale alla reception, sempre pronti ad aiutarci, e veramente cordiali le ragazze delle pulizie che hanno garantito un'igiene impeccabile e idonea per gli standard richiesti dall'emergenza Covid. Unico consiglio per chi, come me, ha il sonno leggero, richiedete una stanza sul retro se disponibile: si dorme da re.

Leisure Partner

8/10

Excellent

15 Jan 2020

Jersha

Nice room, not-so-great bed

Good neighborhood, clean room. Good selection at breakfast. Courteous staff. My only complaint was the hard bed and the roll away that kept folding up on my daughter.

Friends_and_family Family

8/10

Excellent

16 Oct 2019

Teresh

Pleasant stay

Pleasant stay conveniently located

Partner

8/10

Excellent

06 Oct 2019

Colleen

Good value

Our room was large, comfortable and clean with enough surfaces to lay out our clothes and toiletries. The hotel has 24 hour reception and is in a quiet area with a good restaurant around the corner. The breakfast buffet is good and plentiful.

Partner

8/10

Excellent

17 Sep 2019

Verified traveler

Very central to all areas of Palermo city. Restaurants withjn walkkng distance, the shopping is great. Hop on hop off bus easy accessible. Sttaff is great.
No gluten free breakfast food, i brought my own. Beds are comfy.

Friends_and_family Family

8/10

Excellent

04 Aug 2019

Donald

Reliable services and conditions

10/10

Exceptional

19 Jul 2019

Verified traveler

The staff were friendly and helpful, the location is fantastic and there is an airport bus stop just across the the road from the hotel so we arrived very easily. The room was very pleasant and we had a good nights sleep each night.

Leisure Partner

8/10

Excellent

21 Jun 2019

Verified traveler

The hotel staff were very helpful, polite and friendly. The room was very clean and comfortable. Situated close to shopping area, within reach of some me lovely restaurants this was a great place to stay.

Leisure

8/10

Excellent

22 May 2019

Verified traveler

The hotel rooms have dated furniture and facilities, but it is kept clean. The rooms also have an \"old\" smell to it. It didn't bother me too much and you don't notice it after a while.

What made it for me was the staff. At breakfast, I asked for a hand-made Espresso and Latte, and the staff accommodated with no huffing or puffing.

Overall I would recommend this hotel for the staff, location, and price!

Leisure Family

10/10

Exceptional

03 May 2019

CHRISTOS

Amazing!!!!

Amazing place to visit with an amazing place to stay...what more could one ask for!!

Partner

8/10

Excellent

14 Jan 2019

Donald

Good basic accommodations and friendly service

Basic hotel with good basic services and helpful friendly staff at a reasonable price.
I recommend it

10/10

Exceptional

20 Oct 2018

Katherine

This hotel is a find! It may not look posh but it has everything you need. The breakfast was the best we have seen.

8/10

Excellent

11 Oct 2018

Verified traveler

Good hotel, staff were helpful. Self service Breakfast was quite good but dining area seemed a bit understaffed when food needed to be replenished or tables cleared, despite staff working hard to keep on top of things

8/10

Excellent

20 Sep 2018

Tammy

The location is good. It is within walking distance to everything. There is parking (not free) on the streets and in a garage across the street. The room is large, the beds are comfortable. My only complaint is the lack of air conditioning. We had to open the windows and it was very loud outside. I couldn't sleep well.

4/10

Poor

14 Jul 2018

ash

Nice location but very rundown.

Nice location but very rundown.great transport and sites nearby but really does need a revamp and new cleaners.

8/10

Excellent

19 Jun 2018

David

Traditional Italian hotel. Not Premier Inn type of place but if you're looking for something low price with basic and Italian feel then this just right.

6/10

Pleasant

15 Jun 2018

Verified traveler

Fit for purpose

The hotel is central and the airport bus stops about two minutes away. The reception staff aren't very friendly or interested in you or your stay. The cleaning staff are excellent. Breakfast was okay, especially if you like croissants. The orange juice wasn't real. You get what you pay for and there are no major negatives about this hotel.

10/10

Exceptional

12 Jun 2018

Garfield

Clean and comfortable hotel, with good breakfast

Very clean and comfortable hotel, with generous-sized room and bsthroom. Good breakfast too!!

8/10

Excellent

30 May 2018

Brian

City Centre hotel

3# hotel in city centre within walking distance of main tourist attractions; 20 mins walk to \"Hop on Hop off\" city tour bus start off point.
2 mins to English Garden park.
1 min walk from airport bus to hotel.

8/10

Excellent

03 May 2018

Felipe

Great hotel

Friends

8/10

Excellent

02 Apr 2018

Donald

A good, clean, basic, reasonably priced hotel

The Hotel Europa is a basic, but comfortable hotel. It provides all of the essentials at very reasonable rates, and the service staff are very friendly and helpful, providing almost anything asked within reason.
The hotel Europa is also wonderfully located, within walking distance of many good restaurants and shops of all price levels and almost anything you you would want to see without too much planning -- 40 meters from Via Liberta the main street throiugh the center of town and 100 meters from Piazza Politeama, the piazza where all the locals congregate and the young kids play and is also the location of the famous Teatro Massimo, and accessible to all essential transportation including only 100 meters from the bus to the airport that runs every 40 minutes. If you just want a comfortable, quiet clean hotel without all the frills, Hotel Europa is a very good choice in Palermo. Be sure to try the restaurant Le Volte (The Times) just across the street.

6/10

Pleasant

20 Oct 2017

John

Good central hotel

Comfortable three star hotel, nice room,inclusive breakfast

8/10

Excellent

08 Oct 2017

Martin

Nice hotel in a good location

We stayed here as a couple for a week. Easy to find hotel just off the main street in a posh area of town.
The room was clean and got cleaned daily. A bit of wall paper was hanging off and there was no English TV channels and it got quite hot as I don't think the air con was working. The breakfast was ok but could do with being a bit more.
The wi-fi was good and worked fine in our room which was good. The staff were great and spoke good English as well. As said location is good and about 20 min walk in to the centre of Palermo. The airport bus stops straight outside and there are other busses around to take you to various places which all stop very close. Loads of restaurants around to choose from and all good price.
For the price and facilities I would stay here again.

8/10

Excellent

30 Sep 2017

Leith

Satisfactory hotel

A satisfactory hotel without any frills, suitable for a short stay.

Family

8/10

Excellent

19 Sep 2017

Donald

A good basic, effective hotel with friendly staff

Hotel Europa is a very good basic hotel with adequate services well done and very friendly and helpful staff, and it is ideally located in the center of the city within walkingt distance of everything you would need or want.

6/10

Pleasant

16 Sep 2017

mary

Hard to find!

We arrived at 11pm and drove 3 hours in circles in Palermo to find our hotel! Thanks to teenagers on Scooters who took us there or we would still be driving in circles. The hotel staff made no accommodations for our 7 hour stay!

8/10

Excellent

06 Aug 2017

Verified traveler

Nice hotel next to shopping

Nice hotel with breakfast and a barista on site. Hotel desk person Toni was very funny and accommodating

8/10

Excellent

02 Jun 2017

Thomas

Very friendly staff. No thrills clean hotel

Central location
Very helpful, friendly staff
Value for money

6/10

Pleasant

20 May 2017

Vic

Excellent location, expected quality for the price

This is what I would consider a typical 3 star hotel with its limited amenities but minimum cleanliness. Good housekeeping.

10/10

Exceptional

27 Mar 2017

Verified traveler

wery nice hotel , beutiful . the best staf, HOTEL EUROPA in palermo ist a good hotel with nice rooms bethrom . I like it

8/10

Excellent

26 Mar 2017

george

Nice and friendly

Staff are helpful and friendly and the facilities are good. The hotel in s located a short walk from the centre and there are good restaurants nearby.

10/10

Exceptional

28 Sep 2016

Heather

Comfortable hotel easy connections to airport

Arrived late evening. Well received. Great breakfast next morning. Great pizzeria just along the road. Would stay there again

8/10

Excellent

06 Aug 2016

Myrna

Well located, friendly staff

The staff of hotel Europa is super helpful. The hotel is located very conveniently, served by the airport shuttle, in a beautiful area of Palermo with great shopping.

Partner

8/10

Excellent

06 Aug 2016

Myrna

Well located, friendly staff, good paid parking

The hotel is well located, served by the shuttle of the airport (great advantage), the staff is super helpful and friendly, and it has a good paid parking just in front, very convenient.
We were there twice, excellent experience, we recommend it.

Partner

8/10

Excellent

14 Jun 2016

Verified traveler

Central, convenient, although quiet place to stay

perfect location to enjoy Palermo's shopping district. Super quiet spot of the neighbourhood.

4/10

Poor

12 Jun 2016

Verified traveler

Cigarette stench, no wifi

Title says it all. Stank if cigarettes, and had no wifi, even though wifi was advertised

8/10

Excellent

09 Jun 2016

Nicolo

quiet, clean and located in a super neighbourhood

very quiet room, even though the hotel is located by via della Libertà, one of the main road of the Palermo city center. Wifi is free and fast enough to stream movies. Breakfast was not included but the neighbourhood has plenty of nice bar and coffee places. I was traveling by motorcycle and there were free bike parking spots just across the street.

10/10

Exceptional

15 Sep 2015

traceyann

Friendly staff & Fabulous location

Fab location. Just off the main road so quiet, but within walking distance of all the sights of Palermo. Buse routes on adjacent road with shuttle bus to and from airport jus 8 minutes walk from hotel. Nearest supermarket a few minutes walk away. Nearest gelato bar 10 minutes walk away! Lovely local pizzeria if you go right out of hotel and then another right round the corner. Excellent hotel staff who will do their best to help. Very clean room which looked recently painted. Comfy bed. Tv and fridge. Lots of wardrobe space and hangers. Air conditioning. Clean shower and bathroom. Lots of hot water. Breakfast great if you love good coffee and fresh pastries (yum!). I honestly cannot find any fault with the Hotel Europa and it was very good value for money.

8/10

Excellent

11 Sep 2015

David

City Centre Hotel. Right in the Centre of Palermo

Good, basic hotel found right in the centre of the city. Alot of really nice local restaurants within a 10 minute walk and close to two bus stops. Please note for our booking, we did not include the breakfast as we did not hear positive reviews. However there are so many places to eat locally that it was not a problem.

Lobby was a nice place to sit down (although bar was never open).

Rooms varied in size but ours was a good size with firm beds. It was clean but you could tell that some redecorating is needed at some point. bedroom had very strong air conditioning which was good for us!! Bathroom was a good size with a bath and shower. The room and bathroom was always cleaned and looked after by the staff. The minibar is also very cheap as is all food and drink in Palermo.

Staff were very friendly and spoke ok-decent English but to be honest, can't expect everyone in Palermo to speak fluent English. It was enough for us to get by without a problem. Hotel is also a 5-10 minute taxi (15 Euros) or 30 minute was from the central Train station and Bus station.

To summarise, location is perfect, hotel was clean but in need of modernising, staff were friendly and always helpful and for the price, there is nothing to really complain about. Would definitely recommend to someone else.

10/10

Exceptional

19 Jul 2015

Verified traveler

great location! rooms comfortable
definitely recommend

8/10

Excellent

09 Jul 2015

Elena

Great that they have late night staff.

It was a short but sweet stay. I was sooo glad to see someone still there when we arrived a lot later than we had expected.

2/10

Poor

20 Nov 2014

Susan

Location great! rooms disgraceful.

Entrance, lobby and dining area reasonable standard. From the ground floor to first floor the stair carpet was filthy. Wallpaper was peeling off the wall outside our room and the painted walls inside the room hadn't seen a lick of paint for years. Carpet wasn't hoovered or swept in the time we were there and dust all over however the sheets were clean as was the bathroom. And it's such a shame because a little bit of care about appearance and cleanliness it could be a really good place to stay. The staff were helpful, and the location is really good for the airport and to get to attractions.

8/10

Excellent

14 Nov 2014

CARLO

My Opinion

This is my second time in this Hotel this year ,very convenient for its position .
For the rest its at my opinion un acceptable 3 stars, the furniture its a little bit obsolet
as well the toilets need urgent refurbishments.
On my last night my flight out of Palermo, was very early in the morning, and I had the
inconvenient of the lights on the room didint work for electricity failure, and I had to do my
luggage sin light !!!!!!!!!! a nightmare. When I went to the lobby I report the happen, but seems to me the man on duty didint care at all. I MAY NOT RETURN AGAIN IN THIS HOTEL, THE ATTITUDE OF PEOPLE ARE VERY IMPORTANT TO ME

10/10

Exceptional

26 Sep 2014

Francis

Hotel excellence

The hotel is situated just off the main road into the centre, the main shopping road. There is a handy supermarket nearby. And an excellent ice cream place for a late evening addition.
The hotel itself has friendly and cheerful staff. The room was very large, and all the facilities were in very good condition. We had no complaints. Breakfast was straightforward. A bar had expresso available all the time it seemed.
Walking around Palermo felt safe, even along alleys at night. Not that we looked like tourists in any grand fashion. Only once at a bar on the fringes of a market did we feel we had sat amongst a group of young men who had other business in mind, though not with us.
The people are cheerful, not pushy. The food was good, large portions, and reasonably priced. A very enjoyable place to go.
A day out to the seaside at Mondelo is recommended. 30 mins on bus. Sand. Clear mediterranean sea, you can see some small fish swimming around you.
Don't bother with postcards, you'll be lucky to find stamps. Post office, after queueing for a long time, stick printed label stamps on your cards, which obliterates a good portion. But, eh, this is Sicily/Italy, you can't expect heaven. Though ice cream in brioche... is heaven. Particularly with the size of the scoops!

8/10

Excellent

17 Sep 2014

Janet

Lovely hotel in a good location

The airport bus stop was near the hotel on Via Della Liberta (7 bus stops from the airport). So it was a short walk to the hotel on via Agrigento and easy to find (2-3 streets down from the stop). We were warmly welcomed by the reception staff who spoke good English as our Italian is poor! Our room was a large size with an excellent, comfortable bed and was kept very clean. There was good wardrobe space, a nice toilet/shower room and the shower worked well (not a dribble as can happen in some hotels!). Plenty of clean towels and hooks to hang clothes/wet towels. Overall the room was pleasant although the décor was a little drab but clean and tidy. There was a small fridge, television, safe and a radio alarm next to the bedside. There was also air conditioning. Breakfast was served from 7 am to 10 am. It was buffet style; simple but adequate with fresh rolls, butter, jams, cakes, croissant, yoghurts, fruit juice and tea and coffee. There was a free private room for internet access. Overall the hotel was very good value for money. Staff were always helpful and gave good advice. The hotel was in a quiet neighbourhood. Nearby there is a supermarket to stock up on food if needed and the hotel is near the old town and the bus route. I would strongly recommend.

6/10

Pleasant

11 Sep 2014

Rosanna

Nice hotel. Centrally located. Friendly staff. Breakfast could be better... Suggest they provide fresh fruit

8/10

Excellent

25 May 2014

Verified traveler

Just Right

We used this hotel for the night before flying home after a 2 week touring holiday. The hotel was perfectly positioned for the airport shuttle bus. It was clean and quiet. The staff were very attentive.

10/10

Exceptional

23 May 2014

DeeAnn

Hotel Europe seems to be an older hotel, but the bathroom was modern and clean, the bed comfortable, and we had a wonderfull terrace on the top floor with a partial view of the sea and the mountains

8/10

Excellent

20 Apr 2014

D

8 days in Palermo

Spent 8 days here on vacation. Great location in the heart of city center. 10 min walk to Teatro Massimo (recommended) and close to shopping areas on the main road from the hotel. Only advice if your looking for a swim at the beach (Mondello), its not close. Its about 20 mins away via scooter (highly recommend). Bus is much longer too. Staff was very friendly and knowledgable and the room was fine.

10/10

Exceptional

03 Nov 2013

Bobby F.

excellent location

Enjoyed the stay as it was quiet, but near main bus lines to go everywhere. English Garden nearby for a green respite. I would recommend this hotel.

Family

4/10

Poor

01 Nov 2013

Michael

It was ok.

This hotel did the trick but was not anything special. Room was in a decent location but the staff and amenities were bare bones.

8/10

Excellent

27 Sep 2013

Gayle

I finally found a parking spot

This hotel is in an very good location and a great bargain. One of the biggest challenges in Palermo is finding a parking spot. There is a parking garage across the street, that is the good part. The bad part is that the garage is somewhat challenging to get in an out of and you will want to make sure you inspect your vehicle every time you remove it from the garage.

6/10

Pleasant

26 Sep 2013

Christina

A night in Palermo

I've stayed at other Hotel Europas, this one was not my favorite. The lobby is modern as it's been remodeled, but as you walk up the stairs and into the rooms you'll step back in time. The rooms are very basic and though the location is great the room is loud. The breakfast is worth every Euro!

Family

8/10

Excellent

20 Sep 2013

Verified traveler

Lovely place to stay great location. Only issue was there was no internet on the higher floors. Great Breakfast

6/10

Pleasant

12 Sep 2013

JJB

Dated but large room, comfortable and clean

We liked the Europa hotel. The location is good for reaching the major sites, the room was spacious and serviceable, the breakfast was plentiful but I thought could be better choices. It is good value for what you pay. We slept well and the room was quiet.

8/10

Excellent

11 Sep 2013

Verified traveler

Great hotel in centre of Palermo

Travelling from London to Palermo and looking for a central hotel for just one night, before taking the ferry onto Genoa. Hotel is a either 30 minute walk or a 10 min bus ride from Palermo Central railway station, my point of arrival. Hotel staff were friendly, helpful and spoke good english. Room was clean and spacious. The hotel is 5 min walk from the city centre with several appealing restaurants also nearby. Breakfast is the usual Italian fayre: cakes, jam, bread rolls and coffee.

The hotel also had the bonus of being just 10 minutes walk from the docks, which is where I caught the ferry for the onward trip to Genoa.

10/10

Exceptional

04 Sep 2013

Donna

Ideal for the centre of Palermo

A good little hotel in Palermo. The room was cleaned everyday which was lovely.

While the road was quite noisy, if you put the shutters down it kept out most of the sound.

Free breakfast with the room was fine though just bread and pastries.

I would recommend this for short stays/couples. Prob not enough in the area for families.

6/10

Pleasant

28 Aug 2013

Keri

Hotel Europa in Palermo

The hotel was clean overall. Carpets need to be replaced in the room. Wonderful breakfast included each morning. Easy to walk to downtown & plenty of bus stops. Best pizza & vino restaurant right around the corner! I would go back!!

Family

8/10

Excellent

29 Jul 2013

Sally

Nice hotel centrally located to shopping and sight

We stayed for a week and would go again. Desk staff was helpful but English was not great. Hotel is near public transportation.

10/10

Exceptional

22 May 2013

Verified traveler

Nice hotel

Very nice hotel in a good location. Room was nice and big and a good shower.

8/10

Excellent

11 Apr 2013

Verified traveler

A day in Palermo

We had lost our luggage at the airport and the staff was very helpful making calls to help us get our luggage back. The rooms were comfortable and bathrooms felt clean. Not the best we've ever stayed in but the location was decent and the cost was very good.

8/10

Excellent

02 Mar 2013

Verified traveler

A good all round place to stay.

A good place to stay for a budget trip. Staff do not speak fluent English but are very helpful. If you want a cup of tea ask the Reception desk - state if you want it with cold milk.
At breakfast you need to ask for a jug of cold milk.
We can thoroughly recommend Pipi Room for an evening meal: it is just round the corner. Reception will explain where. Don't even think about getting a train from the airport as the station is miles from the hotel. The airport bus drops and picks you up just round the corner near the Giardino Inglese. The catacombs are a fair walk from the Norman Palace through a rough district. They are well worth seeing but very disturbing for the sensitive person. They close between 12.30 and 3.30 pm and there is nothing else round there. The city tour buses cost 20 euros but you can get on and off for two days. Not a great deal to see.

8/10

Excellent

01 Mar 2013

Verified traveler

Good for a short break.

Our room on the second floor had a carpet that had seen better days and less stains in its youth. Our friends on the 4th & 5th had a much more presentable and superior tiled floor. The breakfast was OK, apart from the coffee, the bread rolls were delicious.

8/10

Excellent

01 Feb 2013

David

Good value 3-star hotel

Convenient location - especially for serious shoppers (100m from the Gucci store!) - but also close to bus routes to the rest of Palermo. Good value.

Partner

6/10

Pleasant

11 Dec 2012

Ru

Clean and quiet location

We were very much satisfied with the space and cleanness of the room. However, I would have given a higher rating if the hotel internet worked properly. Our room on the 4th flood did not have any internet connection so we had to go down to the reception every time we needed to check our emails. Also there were issues with the hotel modem during the latter half of our stay (hotel had one PC available to use though).

Partner

8/10

Excellent

21 Oct 2012

Paul

Handy

The staff at this hotel were a great advert and no request seemed too much trouble for them. The rooms and furniture is a little tired but the rooms are clean. The breakfast was typically continental and plenty of choice, no meats or cheese. We made no use of the restaurant, the restaurant seemed to be closed at the weekends but there was plenty of choice in the vicinity. I was more than happy with our stay.

Partner

8/10

Excellent

10 Oct 2012

Verified traveler

Perfectly Situated for Walkers

The hotel is perfectly situated in a great part of town. We arrived close to 11:00pm after taking the Airport bus. The first landmark we saw was \"Prada\". We (two women) were not uncomfortable walking the distance to the hotel. We loved how they closed the street Sunday nite for all the pedestrians to walk and socialize. The room was more than ample (by European standards) with a large, updated bathroom. We were on the second floor, it was very quiet. Wireless was dependable every day. Breakfast buffet was generous with cereal, pastries, rolls, yogurt, coffee, juice, etc. We walked all of Palermo before getting a car. Bus service is outstanding. Hop on/Hop off siteseeing bus was blocks away. Shopping a half block away, restaurants closeby. Staff has passable English. Were there six days, all in all a very pleasant stay. Highly recommend this hotel.

8/10

Excellent

06 Oct 2012

Winnie

No frills hotel but very pleasant.

Location in pleasant part of Palermo. Easy bus ride or walk to city. Staff most pleasant and very helpful.

8/10

Excellent

06 Oct 2012

Verified traveler

Good value for money.

Comfortable room, good breakfast, friendly staff, walking distance from city centre.
Air-conditioning very welcone, wi-fi a bit shaky.