Sofia Hotel

Greece , Crete
Heraklion, Stadiou 57 N Alikarnassos
Show on Google | Website | Map

100 reviews shown

10/10

Exceptional

28 Jun 2026

Russell

The staff was very helpful in providing a room before the usual 4:00PM check-in time. We were able to get situated, freshen up, rest and get ready for the Padres vs Dodgers game. The room was very clean, brought up to date and extremely comfortable. I love the fitness and yoga rooms. The location of Hotel Sofia is perfect; a nice equidistant walk to Little Italy, Gaslamp and the water.

Partner

2/10

Poor

28 Jun 2026

Jeruel Jay

Our shower drain was clogged. I was charge for amenities it was not explain. I should not be charged for amenities

Friends_and_family Friends

8/10

Excellent

28 Jun 2026

Brenda

Rooms were very clean. Great location, walkable to many areas of downtown.
Would stay there again.

Friends

8/10

Excellent

28 Jun 2026

Erik

Over all amazing. Stay. Just hard to find parking. Cleaning of room wasn’t everyday. Wait at front was a little long gating.

Partner

10/10

Exceptional

28 Jun 2026

Dontay

Hotel staff were great. The rooms were nice and clean.

Friends

8/10

Excellent

28 Jun 2026

Grace

Everything was great! Small rooms but it’s perfect

Partner

10/10

Exceptional

28 Jun 2026

Carlos

What can I say about this establishment that probably hasn’t been set already it is very top notch hassled in an old building in San Diego. It gives you the feeling of being at home. The rooms may be a little small, but they’re quaint. All my questions were answered in a polite and timely manner. There was no jumping through hoops, checking in ballet and checking out, was done with a breeze, if looking for a small hotel in a nice area away from the gaslamp District, the Sophia is when I highly recommend

Family

10/10

Exceptional

28 Jun 2026

Wendy

The 9am tour lady was great!

10/10

Exceptional

28 Jun 2026

Teresa Handback

Front desk personnel were so friendly and informative- a pleasure to talk to. Hotel was wonderful

Family_with_children

8/10

Excellent

28 Jun 2026

Leo

Area was clean and easy to get around. 20 minute easy walk to wherever you want to get to.

Partner

10/10

Exceptional

28 Jun 2026

Ankur

Very good value for money, enjoyed the stay

Family_with_children

10/10

Exceptional

28 Jun 2026

Mark

Very nice

Self

10/10

Exceptional

27 Jun 2026

Christopher

Excellent hotel. Will aim to stay here again when in San Diego.

Self

10/10

Exceptional

26 Jun 2026

Lindsay

We had an amazing time at the Sofia hotel! It was the perfect location for my husband to attend his conference at the Convention Center, and for the kids and I to explore San Diego. The bus to the zoo and museums picks up and drops off right in front of the hotel. There are great food options on every corner. The hotel itself was clean and quiet. The Kind Suite was spacious enough for the four of us to spread out. It was also nice to have our own fridge and microwave. The staff was very friendly and responsive, from bringing extra bedding for the pull-out sofa, to allowing us to check our bags until we flew out at 6 pm. We'd highly recommend this hotel for families or anyone looking for a city experience in San Diego!

Friends_and_family Family

6/10

Pleasant

24 Jun 2026

Mery

The hotel itself was fine, but our experience at the uca restaurant was terrible. The restaurant seemed severely short-staffed, service was very slow, and we waited a long time for our food. Unfortunately, the food quality was also very poor. This experience left a negative impression and overshadowed the rest of our stay.

Partner

10/10

Exceptional

24 Jun 2026

Steven

This was the perfect place to stay as it is at the top of the Gaslamp District in San Diego. Walking distance to Petco Park, the San Diego Convention Center, and the Navy Pier. Plus is just blocks from my San Diego office. Great and Helpful staff and they are always ready to get you directions to the best for or experiences within walking distance and beyond.

Self

10/10

Exceptional

24 Jun 2026

Felipe

Good experience and cool restaurant attached to hotel

Partner

6/10

Pleasant

23 Jun 2026

Dylan

When I booked I picked the premium queen suite. What was shown was NOT what we got. We couldn’t even watch the tv because it was on the wall beside the bed.
While I understand you don’t always get what you see I expected to at least have a usable room.
The ac did not keep up, even having it set at 64 degrees it said it was 73. The windows are sealed shut so you can’t even get a breeze going to help cool it down.
The shower is tiny, and we had a sewage smell coming from both it and the sink.

Overall I was very disappointed in what we received versus what room we got considering I “upgraded” to the premium.

Partner

10/10

Exceptional

23 Jun 2026

Peter

Location and staff was great

10/10

Exceptional

23 Jun 2026

Aaron

Clean comfortable hotel close to everything in Gaslamp.

Family

10/10

Exceptional

23 Jun 2026

Joseph

Nice clean modern room (although room was small) but fine for 1 person.
Parking was good as it’s owned by Hotel. It was super convienent to be able to park & leave car in a secure area & then walk the Gaslamp!
Staff was helpful at the Desk upon Checkin & Checkout.

Self

8/10

Excellent

22 Jun 2026

Shannon

Convenient downtown hotel, within walking distance to pier and dining establishments in Little Italy. Attached Mediterranean restaurant Truva very nice, good food, cocktails and excellent service. Seems like older hotel with musty smell in lobby and hallways, but room was clean and comfortable. Need to find way to prevent water leakage from shower - bath floor always a mess.

Partner

8/10

Excellent

22 Jun 2026

Lily

There was a thick layer of dust on the furniture. Had to clean it myself.
Also the staff do not do a thorough cleaning, as there was a mans jacket left in the closet.
We wanted to go on the walking tour but apparently they do not have that anymore.
Otherwise a nice place to stay.

Partner

4/10

Poor

22 Jun 2026

Shaun

They checked me into uncleaned room and when I brought it to their attention they put me in a room that directly butted up to the elevator. You could literally hear the elevator move all night. The room didn't cool down. When it was cleaned(not well) they didn't replenish the coffee. The gym was not good, again equipment, no bikes and the topper was $40 a night for parking. For me it was not worth the price. Best part was the staff. They were all great.

Self

10/10

Exceptional

22 Jun 2026

savannah

Fantastic!

Friends

10/10

Exceptional

22 Jun 2026

savannah

Fantastic and beautiful hotel! The bathrooms were clean and the beds were comfortable. It’s in a perfect part of town where you can walk to multiple neighborhoods or the harbor. Would definitely stay here again when visiting.

Friends

10/10

Exceptional

22 Jun 2026

Diana

This was my first time staying at this hotel. I was very pleasantly surprised. The staff was always so friendly and welcoming. The room was beautiful and well maintained. I will definitely be staying here again.

Partner

10/10

Exceptional

21 Jun 2026

DEBORA

The ac could be better I had it set in 69 and the room didn’t feel like it

Self

10/10

Exceptional

20 Jun 2026

Salumeh

Great location. Rooms were a bit warm.

6/10

Pleasant

20 Jun 2026

Miranda

Like: Clean. Convenient location. Good AC. Good soap & good shower water pressure.
Dislike: Hidden $25/night WiFi fee not included in booking cost. Cheap sheets. No shelf space in bathroom. Bathroom no real door and disconnected sink. Small room. Needs general refurbishing.

Partner

10/10

Exceptional

20 Jun 2026

Arthur

Wonderful place to stay. Looking forward to my next visit.

Friends_and_family Friends

8/10

Excellent

20 Jun 2026

Ivan

Decent

Self

10/10

Exceptional

20 Jun 2026

Terry

Loved the location and the Truva restaurant.

Self

4/10

Poor

19 Jun 2026

Geraldynne

Cat fish,good location though. No parking, no amenities, no maintenance, no good service!

Partner

10/10

Exceptional

19 Jun 2026

Eric

We had an excellent stay. The location is perfect. Transit is readily accessible and lots of dining options close by.

Partner

10/10

Exceptional

19 Jun 2026

Alexandrea

Hotel is an historic building so things might not be perfect but location is great and staff were all professional and helpful.

Self

8/10

Excellent

19 Jun 2026

joan

The staff were okay not super friendly but accommodating.the hotel was quiet the rooms were small for 3 to move around in but overall we enjoyed our stay

Friends_and_family Friends

6/10

Pleasant

19 Jun 2026

Evan

The

4/10

Poor

18 Jun 2026

AURANGZEB

The hotel adds a vague “Guest Services” fee of $24 per night that is in the fine print of the advertised room rate. This brought the actual cost to about $215/night at checkout. If these mandatory fees were included upfront, some budget-conscious travelers might filter the property out during their search. Hiding part of the cost until later makes the pricing feel less transparent than it should be.

Family_with_children

10/10

Exceptional

17 Jun 2026

Kun

Staff are helpful!

10/10

Exceptional

17 Jun 2026

Annel

Loved the location, the room was just right with space and set up. It felt cozy and clean.

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Jacob

Great location. Parking is a bit annoying but other than that a great place to stay and I would stay again.

Partner

8/10

Excellent

17 Jun 2026

Thomas

Beautiful rooms. I wish they had room service, but love the new restaurant.

Family

10/10

Exceptional

17 Jun 2026

Jeanine

We checked in and there was a mix-up on the room and we didn't get the room that was promised but the stuff was very accommodating and did as much as they could

Partner

10/10

Exceptional

16 Jun 2026

Annigje

I was pleasantly surprised by how nicely kept and clean everything was, including carpets and furniture. The coffee in the room was great. The only negative is that there is no breakfast included and the adjacent restaurant to buy it does not open until 7:00 am. However, there is a Starbucks also next door. I highly recommend the room for the very good rate that I had.

Self

10/10

Exceptional

16 Jun 2026

Sean

What a great boutique hotel. Staff was so kind and helpful. The restaurant was great and well priced. Specialty drinks were amazing as was the breakfast. This will be my go to hotel when I am in San Diego. Great location, close to the waterfront, little Italy and the gas lamp.

Business

10/10

Exceptional

14 Jun 2026

Jorge

Mi hijo Jorge esposa e hijo se hospedaron, me informaron que todo estuvo muy bien en hotel Sofia,

8/10

Excellent

13 Jun 2026

Johnny

Was in town for a convention at the Convention Center which was only about a 1/2 mile / 10-15 minute walk away. Chipotle across the street was a lifesaver. Near the Balboa Theater if you’re in town to see a play/ show. Lots of restaurants in the Gaslight District. Petco Park next to Convention Center. Hotel staff friendly and helpful. Room very clean. Bed comfortable. Short bus ride for $2.50 to the airport should you choose to bypass Uber or a taxi. Only gripe I had was the TV in the room didn’t work properly and I needed maintenance to fix it each night. Otherwise, no complaints.

Self

10/10

Exceptional

13 Jun 2026

Marianne Renee

Excellent service and front desk. Helpful with restaurant suggestions and other information. Room was fantastic. Very nice, quiet and spacious. Well located. Highly recommend.

Partner

10/10

Exceptional

13 Jun 2026

Amy

The hotel is beautiful and our room was very comfortable. The front desk staff was helpful and courteous. We enjoyed our stay.

Partner

6/10

Pleasant

12 Jun 2026

Marius

Although clean, the room was the smallest we’ve ever stayed in, to the point that the sink was in the room not the bathroom. Very nice rain shower, but water didn’t drain properly the first day - it was fixed after notifying the front desk. View out the window was a wall several feet away. Air conditioning unit was loud and rattled all night, and the bed was hard and uncomfortable. Parking was $50 per night, but that appeared to be par for the downtown area.

Partner

10/10

Exceptional

11 Jun 2026

Cody

Great stay.

Partner

10/10

Exceptional

11 Jun 2026

Sean

Helpful staff, and well maintained amenities. I would encourage people to stay here.

10/10

Exceptional

11 Jun 2026

Willy

Property was clean and the staff were very helpful.

Self

6/10

Pleasant

11 Jun 2026

Bilal

Very decent hotel. Clean rooms and very convenient location. My only issue was the attitude of one of the front desk employees. Otherwise, it all went fine.

Self

6/10

Pleasant

11 Jun 2026

Heather

The staff were by far the best part of my stay. Everyone I interacted with was friendly, helpful, and accommodating. They provided great restaurant recommendations, assisted with printing documents, and quickly addressed concerns when they arose.

I stayed for two nights and was initially assigned a room on the fourth floor. The elevator felt old and dimly lit, and the hallways had a noticeable lingering smoke odor, the kind that seems permanently embedded from years when smoking was permitted. The room itself was quite cramped.

One of the first things I noticed was that the TV had no signal. When I called the front desk, they offered to send maintenance. During that conversation, I learned that only rooms on the seventh floor had streaming capabilities, and even then, only Netflix was available. Fortunately, the staff member kindly moved me to a room on the seventh floor.

The difference was significant. The seventh floor was brighter, felt better maintained, and provided a much better overall impression of the property. While the second room was still small, it was more comfortable and acceptable for a short stay.

Despite the excellent service, the condition of parts of the hotel and the small rooms left me disappointed. I appreciated the efforts of the staff, but I would not choose to stay here again.

Self

10/10

Exceptional

11 Jun 2026

Anna

Good hotel overall, convenient location, helpful pleasant stuff.

Family_with_children

6/10

Pleasant

10 Jun 2026

Fernanda

Everything is clean, location is great. However, I think the hotel is too dark inside, rooms are very dark, even hard to see inside the closet when you are looking for clothes, even though all lights were tuned on. Also, the cleaning would always forget to replace a towel or completely forget to leave some soap on the sink for us. When I called them they promptly responded and sent us the supplies.

Self

10/10

Exceptional

10 Jun 2026

Joel

They made check in and check out speedy and they also were extremely nice when i ordered food to the hotel and called my room to pick it up

8/10

Excellent

10 Jun 2026

Brendon

While staying here, I was impressed with nearly everything The Sofia had to offer from the gorgeous rooms, the hotels view, helpful staff, and even complementary goodies in the lobby. I will say I was not a fan of having learning that you must pay to park here as it’s not included in your reservation. I also felt the property lacked more amenities for its guests like a hot tub or even a sort of breakfast voucher for their new restaurant downstairs. Overall, me and my plus one had a fantastic opportunity to stay here. 7.5/10

Partner

8/10

Excellent

10 Jun 2026

John

We had trouble with our tv. Scott came up and fixed them. There really no dining in the area and no quick store to pick up some snacks.

Friends

8/10

Excellent

10 Jun 2026

Crysta

This hotel was so cute. The lobby to the rooms to the restaurant in the front were all adorable. Ian & Martha at the front desk were awesome! And Mark at the Bar was amazing. The room was great and the microwave and fridge are always awesome to have in a room. I stayed in a renovated room on the top floor and had a view of the ocean from my room. You can hear the noise on the street but its normal in a busy city and wasn't to bad at night. The location of the hotel is great. Its a 15min walk to the boardwalk with restaurants and activates to do. Most places are an 10-20 Lyft ride away and the bus is $2.50 and 10mins away from the airport.
The only Cons:
* The air conditioner had a mind of its own. It would cut off and on and change the temp setting all the time. Kinda annoying but I got a fan from the front desk when I went to tell them about it and they came up with it within 10mins. One night I was frozen and the next it wouldn't stay on.
* The shower didn't drain correctly the 1st 3 times I used it so I was standing in water but it never collected enough to run over.
* The walls are thin so if you have loud talking neighbors you will hear them. luckily the loud people next to me were only there my 1st night and weren't up past 12am.
Overall it was a great and I will definitely stay there again if I have the chance. So if you are thinking about booking here do it!!
Call ahead of time to ask about the deposit details!

Self

10/10

Exceptional

09 Jun 2026

Kurt

We really enjoyed this old landmark hotel in San Diego. Nicely located to the theatre and other places. I would recommend it if you like older hotels with character. Rooms are on the smaller side but still nice and worth the money.

Partner

10/10

Exceptional

09 Jun 2026

Krystal

The staff was great and inviting! The room was really nice. We'll be back!

Friends_and_family Family

10/10

Exceptional

09 Jun 2026

Eddie

Rooms were very clean, I was surprised that room was cleaned daily, since COVID hotels no longer clean the room while the stay unless you request it. Very friendly staff

Family_with_children

10/10

Exceptional

09 Jun 2026

Dean

Amazing historic property, highly recommended.

Business

8/10

Excellent

08 Jun 2026

Laura

Not bad for a single night.

Self

4/10

Poor

08 Jun 2026

Robert

The hotel is a beautiful old hotel. The rooms were clean and beds were comfortable. The problem I had was the first room they put me in was right next to the elevators. The elevator doors were very squeeky, and they kept me up all night every time they opened and closed. I complained and they moved my room. The next room they put me in had a faulty coffee maker. The toilet also didn't flush. Those two issues were solved on day two of my 3 night stay. However, I came back from the convention center after work on day two, and my room was not cleaned. I came back at 3pm. I did complain and the manager offered to move me to a suite for my last night, but I refused as I didn't want to pack and unpack again, just for one night. She said she would give me her card for an upgrade on my next stay but she never gave me the card.

Self

8/10

Excellent

08 Jun 2026

Diana

The staff were very nice and helpful. We had a 2 double bed room in this historic hotel which was very unique and neat to be in, but also meant very small room. We struggled for space. Finally put one suitcase on the desk and one under the desk with some chair negotiating. The a/c was loud and didn’t work the first night, but they quickly took care of that while we were out. Thankfully it was too hot of a day that day.

Family

10/10

Exceptional

08 Jun 2026

Pavan Kumar

Great place!

10/10

Exceptional

08 Jun 2026

Detraun

Staff answered all questions with great levels of knowledge. Had a minor issue with our toilet & maintenance was at the door less than 30 mins later. Would love to come back for my next visit!

Family

10/10

Exceptional

07 Jun 2026

Lucy

Hotel was great! I loved the historical feel of the building and it’s in a good location!

Partner

8/10

Excellent

07 Jun 2026

Diamond

Nice hotel just small rooms

2/10

Poor

07 Jun 2026

Laura

Do not stay here! Loud, lots of traffic, loud hotel guest, you will not sleep. Reviews and photos look much better than the actual!

10/10

Exceptional

07 Jun 2026

Julio

The staff are very kind.
The hotel is very well located.

Partner

10/10

Exceptional

07 Jun 2026

Amy R

Wonderful boutique hotel in a great location walkable to many sites and restaurants. Staff was friendly and helpful and rooms were clean. Nescafé coffee makers in the room were a nice touch!

Family

10/10

Exceptional

06 Jun 2026

Gustavo

👍

Partner

6/10

Pleasant

06 Jun 2026

Matthew

It is definitely an older building, a little dark but the room was clean. Walkable to a lot of cool areas. Close to the ocean but also close to little Italy and gaslamp. Starbucks downstairs which was convenient.

Partner

8/10

Excellent

06 Jun 2026

Dimitrios

Stayed on a business trip beginning of June. Great location, walking distance to little Italy, Gaslamp District and waterfront with many dining options. Staff was polite and helpful. There is a small gym at the hotel but there are options close by. The property is an old, historic building that is maintained well. If you are a light sleeper you might find the location a bit noisy early in the morning but I was ok with that. Overall good experience.

Business

10/10

Exceptional

06 Jun 2026

Lencia

Nice cozy hotel with easy access to pretty much all you need. Uber / Lyft available if you don’t want to walk. Valet is also an option, with addl. parking if valet not preferred. The room was clean and perfect for solo traveling!

Self

6/10

Pleasant

06 Jun 2026

Chema

clean room

Partner

10/10

Exceptional

06 Jun 2026

Brian

Parking was $40/day and behind the hotel

10/10

Exceptional

05 Jun 2026

marissa

It's a nice hotel. The fan blows all night and is kinda loud but it's fine.

6/10

Pleasant

05 Jun 2026

Janusz

The main issue is the high level of the additional property fees charged at exit, which are increasing the overall bill by over 20%. The hotel does not have swimming pool.

8/10

Excellent

05 Jun 2026

Cora

Hotel was clean and staff was helpful. Perfect location for seeing attractions nearby.

Friends

10/10

Exceptional

05 Jun 2026

GLORIA

Everyone was great, beautiful hotel. Easy to walk to gaslamp. Will be staying here next time!

Partner

10/10

Exceptional

04 Jun 2026

Isaac

This hotel offered an exceptional stay defined by immaculate cleanliness and modern, upscale comfort.

Partner

10/10

Exceptional

04 Jun 2026

Katia

amazing location! older hotel so rooms were stuffy and smaller but perfect if you’re not spending a lot of time there

10/10

Exceptional

04 Jun 2026

Laura

Beautiful hotel great location and very friendly staff

Family

10/10

Exceptional

04 Jun 2026

Natalie

friendly staff!

8/10

Excellent

04 Jun 2026

John

This is a member of Historic Hotels of America. The exterior fire escapes testify to its age, but the interiors have been nicely updated. The bath is nice, the Nespresso works. Flavored wter on offer in the lobby. The rooms are not large but efficiently laid out. Although there is a restaurant on site, our late arrival coincided with a decision to close early, so we went to bed with only a cup of coffee and some cheetos. Although several websites indicated there was an airport shuttle, a call to confirm this revealed it was not true. BUT there is a city bus from the airport (not the easiest to locate) that stops just across the street. The location allows walking to the waterfront, Little Italy, the Gaslamp Quarter, and even the baseball stadium. Overall we were pleased with this hotel.

Partner

10/10

Exceptional

03 Jun 2026

Marie

The staff was amazing the place is beautiful. Our room was a little small but I heard there's bigger ones and even more beautiful.I loved Specialty coffee maker in our room. Comfy beds, pillows and bedding. Close to lots of things to go see on foot. Would definitely recommend and stay again.

Partner

10/10

Exceptional

03 Jun 2026

Jamie

Great value for the price, the staff were wonderfully, and the room service was very good. The space itself has a lovely, cozy atmosphere that made it feel like a home away from home. I'll absolutely be returning!

Partner

10/10

Exceptional

03 Jun 2026

Perla

Great!

Family_with_children

10/10

Exceptional

03 Jun 2026

Derek

Awesome place super unique!

Partner

6/10

Pleasant

02 Jun 2026

Erica

I stayed here many years ago and it has fallen from grace for sure. They used to have a lovely little restaurant which is now gone. The rooms feel like they’re in disrepair, the carpets, the walls, the furniture, the paint the tiles everything just feels so shabby and old. I would not stay here again.

10/10

Exceptional

02 Jun 2026

Emily

Staff were great. Maintaince went out of his way to get us a machine that would provide hot water for our tea. Loved the juices.

Family

10/10

Exceptional

02 Jun 2026

Scott

One of the coolest places and awesome staff
Good sork

6/10

Pleasant

01 Jun 2026

Maritza

Unfortunately, our stay was disappointing. The shower had a large gap in the door, causing water to leak all over the bathroom floor and outside the bathroom entrance every time it was used. We had to call every day for extra towels just to clean up the water. While staff provided towels, no one ever acknowledged the issue or offered even a simple apology for the inconvenience.

It seemed like this was a known problem, yet it was never mentioned or addressed during our stay. Additionally, the room lacked a main overhead light, so the only lighting came from a few wall lamps, making the room feel quite dark.

Parking was another frustration. At $40 per night, I expected a more convenient experience, but parking was extremely limited and often difficult to find.

Overall, while the hotel had some positives, the lack of attention to guest concerns, poor communication, and additional parking expense made the stay feel less enjoyable than expected.

Partner

10/10

Exceptional

01 Jun 2026

JORGE

Todo

Self