Sofia Hotel

Greece , Crete
Heraklion, Stadiou 57 N Alikarnassos
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100 reviews shown

4/10

Poor

21 Apr 2026

Brittany

Hotel is older. Rooms are small. Staff was not attentive especially the valet.

Friends_and_family Friends

10/10

Exceptional

21 Apr 2026

Jazmin

Great stay, staff was very helpful

Friends_and_family Family

4/10

Poor

20 Apr 2026

Carlos

We got the on Saturday at 2:30 pm
We got the key for our room right away we got to room and I turn on the AC unit and It start making a lot of noise.
I called the front desk they told my wife it’s usually and old system and those make noise 😵‍💫they send a technician to check he spend 15 minutes trying to reduce the noise and nothing good happen
The unit was very very loud we couldn’t even sleep
So disappointed

10/10

Exceptional

20 Apr 2026

Ron

Excellent stay, but the charge for amenities, I don’t understand. I never used anything but regular items (towels, soap, watched a little TV). Also, parking is a little excessive.

Self

6/10

Pleasant

19 Apr 2026

Yesica

Overrated, they have a daily amenity fee that no one tells you about, I asked and they say they’re charging for the nesspreso machine and coffee and the gym. The staff is mainly rude.
The location is great, it was overall clean and I liked the toiletries.
You can do a much better hotel in San Diego for the same price.

Self

6/10

Pleasant

19 Apr 2026

Holli

It was a neat property but the room was tiny. The shower didn’t drain well so after 5 minutes the bottom of the shower filled up and started leaking onto the floor. When we got there the toilet lid was off of the back of the toilet. Just wasn’t what I was expecting. Photos make it seem like it’s in the heart of the area and it isn’t. Feels overpriced for the property and area. Husband and I are frequent travelers and were disappointed. We love a boutique hotel but this was not ideal for us.

Partner

8/10

Excellent

19 Apr 2026

Noor M H

clean room, not the friendliest staff but good location

10/10

Exceptional

19 Apr 2026

Reimundo Agostini

The hôtel is located closed to metro lines and bus stations. Commuting to Balboa park just cross the street to 1st avenue and take Bus 7. Will take to the Zoo and Balboa park. Also bus 901 opposite direction take you to Coronado beach and bus 992 to the airport. Hotel is located walking distance to the Trolley tour hop on hop off by the bay where you can also find Midway military carrier museum and seaport village. The hotel was clean and quiet. Good relax atmosphere . However no inside bar or restaurant. Close near by cafes are available and few blocks away you can walk to Little Italy. I highly recommend The Sofia Hotel if you want to experience Sam Diego downtown. If you want the Beach head instead to Coronado Beach.

Partner

10/10

Exceptional

18 Apr 2026

Amauris

Amenities were great including Gym which I liked a lot.

Self

8/10

Excellent

18 Apr 2026

Samantha

The layout was interesting, the room was nice nothing super fancy, but it was comfortable. Only thing I didn’t love was the door didn’t have a swing bar lock which I prefer for safety.

Self

10/10

Exceptional

18 Apr 2026

Scott

Great historic hotel in the middle of new-fangled San Diego.

Self

10/10

Exceptional

17 Apr 2026

Sandra

It’s a boutique feel and very close to the lamp districts. The bed linen was rough but in all a good stay.
.

Partner

10/10

Exceptional

16 Apr 2026

Caleigh

Parking was okay. Decent for downtown, fairly expensive per night. Staff were friendly. Air conditioning ran cold, heater worked well.

Partner

10/10

Exceptional

16 Apr 2026

Michael

Valet parking was easy, although there was no one out front when we arrived, so we had to get out of the car to go in to find the valet. The front desk was friendly especially in the mornings. Late checkout was easy. Overall - hassle free and exceeded expectations. Although the light under the sink didn't seem to turn off which I thought was strange.

Partner

10/10

Exceptional

15 Apr 2026

Cristina

Amazing place! Great location!

Partner

10/10

Exceptional

15 Apr 2026

Leigh

A very nice hotel in a great location! I was able to walk around town and get to many local sites easily! They also have bicycles you can borrow for no charge for a beautiful day trip!

10/10

Exceptional

14 Apr 2026

Jose

Stayed here twice. Each time was good. Love how close is it to everything walking distance.

Partner

8/10

Excellent

14 Apr 2026

Rosa I

The room was clean. It had a great view of the city.

Partner

8/10

Excellent

14 Apr 2026

Emily

Parking was right behind the hotel but it was like jumping through hoops unless you knew the area. Most places have a small map to direct you but the front desk just give you an address and say follow it. I spun around for 15 minutes. I also brought my service dog (I called days before to inform them and asked if they needed my doctors papers to bring, they said no but they will note in my reservation. They didn’t, because when I arrived one lady whispered “service dogs can only stay one night? She has 3 nights?” It’s a service dog; she goes where I go.) but I made no fuss or said anything I just stood there waiting for my keys because I called ahead and when I was about an hour out I called to ask for parking to be put on my reservation; which wasn’t I had to double check because I wasn’t given a parking pass. I know house keeping didn’t come through because they probably thought I was leaving my dog unattended but she has a job to preform with me so my room wasn’t cleaned daily but I’m okay with that but I do like fresh towels instead of me going to the front desk and asking for a them

Self

10/10

Exceptional

13 Apr 2026

Shauntel

Very clean property. Next door to Starbucks and other restaurants in walking distance. Near cruise port.

Partner

10/10

Exceptional

13 Apr 2026

Daniel

Clean room, great location!

8/10

Excellent

12 Apr 2026

Roland

Book w Expedia, be prepared for additional $18/day \" amenities\" charge that will not be disclosed until you arrive. \"Amenities\" : Nespresso brewer, water bottle filler, super basic gym, access to bicycles, access to a walking tour. $18/day.

Self

10/10

Exceptional

12 Apr 2026

Anthony Shane

Room was clean, good A/C, and comfortable beds. Great location near the train station and bus stops are near by. Be sure and try out 6th & G St breakfast company. Excellent food and coffee.

Family_with_children

8/10

Excellent

11 Apr 2026

Chanthon

We like that the hotel is close to Gaslamp and Little Italy. We walked from the hotel and in a few blocks there were many restaurants to choose from. The room was clean and the staff were nice.

Partner

8/10

Excellent

11 Apr 2026

Georgina Robertson

Expensive parking. Clean room ac worked.

10/10

Exceptional

09 Apr 2026

Katie

I really enjoyed my stay here. The staff was very helpful and friendly. The interior is all upgraded and nice. I would definitely stay here again

Self

10/10

Exceptional

09 Apr 2026

Cheri

I was staying there on an important business trip staying in one of the newly remodeled rooms.

There was an electrical short - which meant that the bright light next to the bed was flashing on and off every few minutes—even when the panel was set to ‘all lights off’ After trying to sleep for hours I went downstairs only to find the night shift front desk guys had no clue and there was no maintenance person available.

Eventually I was able to switch rooms by packing all my things and moving in the middle of the night. But I got no sleep and had to give an important presentation in the morning ;(

In the end the manager comp’ed the room for the night but I definitely would not stay there again.

Self

10/10

Exceptional

08 Apr 2026

melissa

Quiet and clean, great location

10/10

Exceptional

07 Apr 2026

Stacey

Clean, and staff super friendly and helpful!

Friends

10/10

Exceptional

07 Apr 2026

Justin

Great staff room and stay

4/10

Poor

06 Apr 2026

Fernando

10/10

Exceptional

05 Apr 2026

Luther Nicholas

Great time staff was very friendly loved the room renovations.

6/10

Pleasant

05 Apr 2026

Ali

Good: location, reasonable parking fee
Not good: dated furnitures, very small rooms, small bed, uncomfortable Matress and pillow, old carpet

Partner

10/10

Exceptional

04 Apr 2026

Kim

A historic hotel in the SD Gaslamp. The staff is very nice, the rooms are extremely clean, and this is a hotel with quality furnishings. Stations of fresh, purified water on each level, at no cost, to fill complementary water containers and room glassware for coffee and drinks. Excellent room coffee makers are a bonus: excellent wifi, easy-to-use cooling and heating unit. The linens are beautiful.

Self

8/10

Excellent

04 Apr 2026

Warren

Thermostat was broken; replaced by staff. No gift shop-No snacks-Few drinks-No restaurant (one planned).
Very good staff.

10/10

Exceptional

04 Apr 2026

robert

Amazing location

8/10

Excellent

03 Apr 2026

Adam

I had no concerns

Self

10/10

Exceptional

03 Apr 2026

Douglas

Yes

Self

6/10

Pleasant

03 Apr 2026

Joshie

Why is there a $17.65 amenities fee, when the front desk could not even explain what amenities was available. There were no complimentary water in the room, there were bottles of wine and coffee but no note whether these were a charge. Some toiletries were not replenish the second day. The street noise was quite audible. The room doors did not have a secondary latch for security.

Business

10/10

Exceptional

03 Apr 2026

Jamila

a++++++ beautiful hotel

8/10

Excellent

02 Apr 2026

Sydney

Great location and nice staff. The ac was not consistent

Partner

10/10

Exceptional

01 Apr 2026

Attaley

Friendly staff, room was modern. Loved the technology

Partner

4/10

Poor

01 Apr 2026

Bjorn

Place feels run down. There was hair in my sheets that wasn't mine. They didn't replace my coffee creamer and sugar. No on site restaurant. My room was tiny. This place is one less star than it appears.

10/10

Exceptional

01 Apr 2026

Christopher

This was our second stay here. We love the location the most! We can park our truck and walk down to the beach area during the day come back and get ready and walk over to the Gaslamp area for nightlife! We had a blast! The rooms are always clean and stocked and staff is friendly and quick to provide what we need when we run out of some things! We will definitely be staying again thank you!

Partner

10/10

Exceptional

31 Mar 2026

Ryan

Great stay. Clean rooms. Close to everything in walking distance

8/10

Excellent

31 Mar 2026

Richard

Room was comfortable. Shower didn’t drain well and shower door would not stay closed. Car valet staff was very friendly but desk staff were not very welcoming.location is good although no place to buy a bottle of wine within six blocks.

Business

4/10

Poor

30 Mar 2026

Oleksandr

Small, smelly dark rooms, avoid

6/10

Pleasant

30 Mar 2026

Ambrose

The first room we got did not have func

10/10

Exceptional

30 Mar 2026

Catherine

Excellent location. Clean rooms and excellent staff. Highly recommend.

8/10

Excellent

30 Mar 2026

Iris Venus Quinto

Our stay was pleasant overall. The staff were friendly and welcoming, and the room was clean. However, the bed could use replacing—it felt uneven and uncomfortable.

Partner

6/10

Pleasant

30 Mar 2026

Gary

Mattress was very firm, Pillows as well Shower had very little water pressure.

Self

10/10

Exceptional

29 Mar 2026

Kiley

We had a great stay at the Sofia! We arrived in San Diego very early Saturday morning and they let us check-in early which made us SO happy! The room had everything we needed and the location was so perfect!!

Partner

8/10

Excellent

29 Mar 2026

Lyudmila

Room nice and clean, lobby need to remodel

Family_with_children

6/10

Pleasant

29 Mar 2026

Nastassia

room was average.

4/10

Poor

29 Mar 2026

Corina

The room itself is nice modern air-conditioning works great however the staff is not very friendly and a little unprofessional. They’re absolutely no amenities however they charge for amenities. 20 daily.The parking structure is next to the hotel and you need to pay $40 and they give you a public parking pass so you do not get a ticket.

6/10

Pleasant

29 Mar 2026

Magda Nina

Rooms are very very small. Shower wasn’t that clean and we didn’t have shower gel, we had to ask twice.
Mariana at reception was THE BEST. Very friendly staff.

Family

10/10

Exceptional

28 Mar 2026

Gagandeep

The property was clean, staff friendly, good room service. all in all good experience

Self

8/10

Excellent

28 Mar 2026

Vanessa

Clean room. Good for short stays. Showers designed a bit weird (water comes out onto floor due to no barrier on shower door). A/C is 50/50.

Self

8/10

Excellent

26 Mar 2026

Claudia

Great location !
AC super loud but not needed as much in March

Family

8/10

Excellent

26 Mar 2026

Sara

In a great location to tour down town San Diego.

Family

10/10

Exceptional

26 Mar 2026

Marie

Very friendly staff, clean rooms and walkable.

Family

10/10

Exceptional

26 Mar 2026

Marie

Great place. Great Eateries and Walkable.

Family

6/10

Pleasant

26 Mar 2026

Content

The property is located in a central area to the pier and the gaslamp quarter. The hotel is obviously older, but well maintained. We did have issues with the wifi and the accent light between the beds not turning off after maintenance had left for the night. I was compensated with the resort fee being refunded for that night.

Friends_and_family Family

4/10

Poor

26 Mar 2026

Sehrish

Place was too stuffy… ac unit was not working and room didn’t have all the amenities it said it would have. I upgraded to city view... the only thing you could see was the street and the business building across from the hotel with chase bank. Not worth paying extra for the “view”

Partner

2/10

Poor

25 Mar 2026

Kaylah

I booked a room to stay here for the weekend because of its great prices. I wish I wouldve paid more and stayed somewhere else. I arrived to the hotel around 2pm aware that check in was at 4pm. Droppes mt bags off, returned at 7 to find out my room was still not ready. I booked a room for 3 people, in return I was given a room with 1 bed until my room was ready at 9pm. Noone came to help take my bags to the new room. I was just left with a bag cart to do it myself. Once I arrived in the correct room, I found blood on the pull out bed sheets. House keeping came to remove the bedding but only to replace it with a mattress cover, no sheets. I had to call again to have housekeeping come make up the bed. Terrible service.

6/10

Pleasant

25 Mar 2026

Alexander

They charged an additional $35 daily fee in addition to the room price that they claimed they could not add through the Expedia platform. Seems like they should just bake that into their true pricing. Location was solid. Property felt pretty dated.

Family_with_children

10/10

Exceptional

24 Mar 2026

David

Love the vintage style of this old but updated hotel. The front desk staff were great, super friendly and helpful and even allowed us early check in to our suite. The room was nice, but there were a few minor things needing attention. The room had no beeding for the futon. Alot of the recessed lights around the sink area didnt work, there was only one tv control even though there were 2 tv's and the slider door for the batroom was off center allowing gaping holes on the lower sides between the door and wall not allowing much privacy. Other than that, great little hotel close to all the DT action.

4/10

Poor

24 Mar 2026

Mark

Staff were very helpful and friendly! Room was dirty and the A/C never got cold… and we had a suite. What is the purpose of having a suite if we couldn’t even be in the suite as it was too hot?

Partner

6/10

Pleasant

24 Mar 2026

Matthew Marcelino

Overall mixed stay. I was able to check in a bit earl

10/10

Exceptional

24 Mar 2026

Peter

Great

Self

8/10

Excellent

23 Mar 2026

Ricardo

Excellent location. Equal distance between Little Italy, the Pier, and the Gaslamp Quarter.

6/10

Pleasant

23 Mar 2026

Stephanie

While the hotel was convenient and clean, our room did not have a window that opened. Not even a crack. That was a little strange since the room smelled of cleaner. Which is good to know it was clean but we would’ve like some fresh air, even a little. The mini fridge was great and so was the view. The sheets were not cotton, so that was a little uncomfortable. The doorman/valet was especially nice! We also received complimentary bottles of water and it was cute seeing dogs around. Would stay here again in a pinch but it is just not my first choice.

Partner

10/10

Exceptional

23 Mar 2026

Fancy

I booked the premier king suite it was a modern and updated room. I called the hotel ahead to plan a special birthday surprise the hotel was very accommodating they offered a birthday package that came with a small cake, champagne, and decorated room with balloons the color of my choice. Everything was perfect the staff was friendly check in was fast and smooth the room was clean we stayed on the 7th floor it wasn’t to far for any bars and restaurants Perfect weekend getaway THANK YOU for a wonderful stay.

Partner

10/10

Exceptional

22 Mar 2026

James

Would start again. Stayed in a suite and the room was very very nice. With a great view and wonderful natural lighting. Well decorated. The property will be amazing when the restaurant/bar opens

Family

10/10

Exceptional

22 Mar 2026

Mary

The Sofia is newly renovated and clean. It is central to Little Italy, Gaslamp area and Petco.

Family

4/10

Poor

22 Mar 2026

marlon

HIDDEN FEE-THEY CHARGE YOU WITH MORE FEE AT CHECK-IN...PER DAY!!! NOT COOL

Self

10/10

Exceptional

21 Mar 2026

Patricia

The proximity to the Rady Shell is excellent, as it allows for convenient walking distance to and from the venue.

8/10

Excellent

21 Mar 2026

Adam

Nice area restaurants close by are all closed

Self

10/10

Exceptional

20 Mar 2026

Marvin

Very nice location, great service, abd property.

Self

10/10

Exceptional

20 Mar 2026

Kelly

Great room! Great view! Great price! Would definitely recommend anyone to stay here! Especially with this steal of a price for a room in prime San Diego location!

10/10

Exceptional

19 Mar 2026

randall

Great location

8/10

Excellent

19 Mar 2026

Francois

Great hotel and convenience of location allowed to walk around the city. Really enjoyed my stay

Business

10/10

Exceptional

18 Mar 2026

Brian

Excellent value for downtown San Diego. Small but very clean, modern and functional rooms.

Business

10/10

Exceptional

16 Mar 2026

Kimberly

Appreciated the fitness room! Very close to convention center, super friendly staff.

10/10

Exceptional

16 Mar 2026

Holger

Amazing clean, comfortable and well suited hotel. We would definitely stay here again. Plus the beds are so comfortable! It worked perfectly for our family.

Family_with_children

8/10

Excellent

16 Mar 2026

Angela

The room was very nice and the staff accommodating! We went for a quick bachelorette weekend with 5 women. There was plenty of space for us and the location was ideal. Other than not enough mirror and garbage cans, it was perfect. 10/10 recommend and would definitely return.

Friends

8/10

Excellent

15 Mar 2026

Jennifer Lynn

No pet, kinda old and nosey

Family

8/10

Excellent

15 Mar 2026

Joyce

Beds way to small!!!!

8/10

Excellent

15 Mar 2026

Joyce

Beds are way too small!!

8/10

Excellent

15 Mar 2026

Jenny

The hotel was beautiful. The staff was celebrating its 100th year of being around. The building is a cool historic building. Staff very friendly and building very clean. The only thing we don’t like was our thermostat was broken and let turn
G the heat on and we were told it was fixed. Other than that it was a great experience

Friends_and_family Family

10/10

Exceptional

15 Mar 2026

Kim

We really enjoyed our stay at the Sofia. The staff was very friendly.

10/10

Exceptional

15 Mar 2026

Michael

We had a great stay at the Sofia. The staff was professional, friendly, and responsive to requests, with a definite focus on guest satisfaction. The rooms were clean and comfortable. The historic nature of the building means that some rooms are small, but well worth it, given the walkable location of the hotel (close to Gaslamp, Little Italy, and The Embarcadero). Terrific place to stay in downtown San Diego!

Partner

10/10

Exceptional

14 Mar 2026

Logan

Perfect trip - thank you

Partner

6/10

Pleasant

13 Mar 2026

Tiara

Room was clean & customer service was incredible. Shower water was cold but the staff is so nice that I’m sure they’d address the sure if you present it to them. I only stayed one night

10/10

Exceptional

12 Mar 2026

Tejaswi Umashankar

Room was clean, staff were friendly. Just didn't have a working TV (no sound) but could'nt care much as i was barely in the room to use it. But overall a recommended stay!

Friends_and_family Friends

10/10

Exceptional

12 Mar 2026

diana

Updates on the hotel were on point! Hotel iffered lies to do included on the price! We took advantage of the bikes and the tour! It was great

Friends

10/10

Exceptional

12 Mar 2026

William

I had a great stay and no complaints

Self

6/10

Pleasant

12 Mar 2026

Howard

The hotel is very well located in downtown and the rooms were very clean and super nice fluffy towels. Soap and shampoo in shower were very nice, but only a small bar of soap for the sink. This hotel does not have any catering/restaurant, so if you arrive late like we did there are no food options other than door dash. Rooms are small and walls are thin (had to bang on the wall at midnight because we could hear the Tv in the next room). Although there is coffee service in the room, they did not restock it until we asked (2 days later) and they did not restock creamer and sugar. TV selections were poor with no streaming options and seriously old cable options.

Family_with_children

8/10

Excellent

12 Mar 2026

Roman

It was a nice hotel

6/10

Pleasant

12 Mar 2026

Diana

Staff was very nice and helpful. Hotel looks new on the pictures but it’s not. Carpet is reallly old, water pressure in the shower is low, room was okay.

Friends