Robert
I was impressed!
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9.6/10Excellent207 Reviews
Cleanliness10.0/10 10.0
Service9.4/10 9.4
Comfort9.8/10 9.8
Condition10.0/10 10.0
Neighborhood9.0/10 9.0
Value9.6/10 9.6
Amenities9.4/10 9.4
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Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Lavris City Suites
Lavris City Suites follows environmentally sustainable practices.
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With a stay at LAVRIS City Suites, you'll be centrally located in Heraklion, within a 5-minute drive of Heraklion Port and Palace of Knossos. This apartment is 0.1 mi (0.2 km) from Venetian Walls and 0.4 mi (0.6 km) from Heraklion Archaeological Museum.
Make yourself at home in one of the 9 individually decorated guestrooms, featuring refrigerators and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature rainfall showerheads and designer toiletries.
Conveniences include safes and minibars, and housekeeping is provided daily. Featured amenities include express check-in, express check-out, and luggage storage. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Popular amenities
Free WiFi
Parking available
Airport transfers
Dining services
Concierge
Smoking areas
Check-in and check-out
Check-in from
3:00 PM
Check-in until
anytime
Check-out until
11:00 AM
Minimum check-in age
18
Hotel policies
No rollaway/extra beds available
No front desk
Guests will receive an email with special check-in instructions
Guest will receive an email before arrival 24 hours
Professional property host/manager
Pets not allowed
Cleaning and safety
Sanitization
Property uses a professional cleaning service
Contactless check-out is available
Important information
-
Property Alerts
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
- A tax is imposed by the city and collected at the property. This tax is adjusted seasonally and might not apply year round. Other exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
- A tax is imposed by the city: From 1 November - 31 March, EUR 0.50 per accommodation, per night
- A tax is imposed by the city: From 1 April - 31 October, EUR 2.00 per accommodation, per night
We have included all charges provided to us by the property.
-
You need to know
- Cash transactions at this property cannot exceed EUR 500, due to national regulations. For further details, please contact the property using information in the booking confirmation.
- One child 2 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- A car is not required for transportation to and from this property.
- The property is professionally cleaned.
- Contactless check-out is available.
-
Special Instructions
This property offers transfers from the airport (surcharges may apply). To arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation. There is no front desk at this property. To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation. Guests will receive an email within 24 hours before arrival with check-in instructions and an access code. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- Tax ID - 1041975
- This property accepts credit cards, debit cards, and cash
- Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
- Host has indicated there is a smoke detector on the property
- Safety features at this property include a fire extinguisher, a security system, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property is professionally cleaned
- Property Registration Number 1041975
-
Minimal age
18
-
Optional fees
- Fee for local cuisine breakfast: approximately EUR 25 for adults and EUR 25 for children
- Airport shuttle fee: EUR 25 per room (one-way)
- A late check-out fee will be charged
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
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Spoken Language
Greek
English
Nearby attractions
Venetian Walls
0.3 km / 0.2 mi
Heraklion Archaeological Museum
0.5 km / 0.3 mi
Eleftherias Square
0.5 km / 0.3 mi
Dedalou Shopping Street
0.6 km / 0.3 mi
Museum of Ancient Greek Technology
0.7 km / 0.5 mi
Heraklion Port
0.8 km / 0.5 mi
St. Mark's Basilica
0.8 km / 0.5 mi
Heraklion Municipal Art Gallery
0.8 km / 0.5 mi
Vikelaia Municipal Library
0.8 km / 0.5 mi
Eighteen Englishman Square
0.8 km / 0.5 mi
Morosini Fountain
0.8 km / 0.5 mi
Kornarou Square
0.9 km / 0.5 mi
Heraklion Central Market
0.9 km / 0.5 mi
Agios Titos Church
0.9 km / 0.6 mi
Koubes
0.9 km / 0.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- hotel
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
No room details available for this hotel.
Guest reviews
What other guests saying about Lavris City Suites
100
reviews shown
Craig
Had a great experience here. The room was great and the bed was extremely comfortable. Also in a really good location and was accessible to the main areas in Heraklion. Also hit a great recommendation for dinner!
Patrick
Stayed one night prior to a ferry trip. Very close to the port. Well-constructed property and well-furnished room. Decent value for money. Slight cons: road noise (on a busy road, but does settle down later in the evening). Front desk not staffed and entrance requires a code - had to call number listed on door - might be an issue for travelers without phone service. Limited self-parking. Despite these issues, would stay again for an early morning ferry departure from the port.
William
Mary was a delight at the front desk. Check in was smooth, room was great and what we needed. Location right across from the bus station which was so convenient. About a 10
Minute walk to city center.
Minute walk to city center.
MANUSHAK
I will recommend to everyone
Cindy
Easy access to port, food
Sourik
I will recommend to everyone
Tiffany
Stayed one night here to be close to the port for an early morning ferry.
Easy to find restaurants in walking distance. Room was very clean and enjoyed the amenities and snacks.
Only downfall is air conditioners will not stay on unless the room key is inserted in room control panel. So when you leave for dinner and come back the room takes awhile to cool down again.
Easy to find restaurants in walking distance. Room was very clean and enjoyed the amenities and snacks.
Only downfall is air conditioners will not stay on unless the room key is inserted in room control panel. So when you leave for dinner and come back the room takes awhile to cool down again.
Whitney
It was a wonderful stay, close and efficient to the ferry
Eun
Super close to the port, bus station and other attractions. Lots of restaurants and things to do in the area. Staff was friendly and helpful but are only on site from 2p-9p.
James
Very close to the port and walkable to the historic Venetian harbour
Douglas
Excellent
Yi
Clean room, staff are so warm and friendly. Supermarket and coffee shop are nearby. Free parking and easy to park!
Zachary
Clean comfortable room with nice staff. Very easy to access from the port
Leeanne
Fantastic!
Tina
Room was spotless! Great water pressure. Easy check in and out.
Brandon
We were only here one night, but this hotel was great! From our room, we had a view of the street below and the sea in the distance. Our hotel wasn't necessarily *close* to all the food/shopping or the fort, but it was within a reasonable walk that felt safe to us. The staff was friendly and helpful, providing any information we needed and helping us set up a taxi the next morning. The hotel is across the street from the bus station, making it perfect if you're traveling to/from Chania and don't want to arrange a taxi upon arrival!
Abolfazl
It is a very modern hotel with friendly and knowledgeable staff.
Julie
Although the hostess and facility were wonderful, the location next to a restaurant/bar did not allow for sleep until early into the morning. Loud drunk customers leaving were right outside our room on the Saturday night we stayed.
Kate
Very comfortable and Mary was very friendly and helpful
Charles
Very near the old quarter, about 10 mins walk. nice comfy room. Felt very safe. Reception very friendly and helpful.
Anessa
Amazing room and amenities. Location was walkable to everything. The front reception was very helpful and courteous. The only downfall was the loud traffic noise as it is situated on busy road.
Romulus
Highly recommended to anyone looking for a top-tier hospitality experience.
Michael
Rooms are nice! Limited front staff hours but can communicate via WhatsApp
Claire
Excellent clean modern room, walkable from the port, opposite the bus station and a 10 minute walk from town.
Sonya
We enjoyed our stay
Osamede
This was an excellent spot to stay to catch an early morning ferry to Santorini. A bit busy and loud on the street but you don’t hear any of it inside your room even though our room was right in front facing the street. Check in and check out were a breeze and the hotel manager (Mary) went above and beyond to ensure our stay went well, with dining and transportation recommendations. Inside the unit has a very nice modern decor and was very very clean and functional. Plenty of customizable lighting. Our “partial oceanview” was laughable because what we had was a distant sighting of the water between a bunch of buildings. No biggie for us because we got all the oceanview we wanted in Chania which was so beautiful all around. I’d recommend Lavris and would stay here again for sure!
Bhagwant
From a warm greeting, to a personalized orientation of our room, to providing guidance with restaurants and sights, Mary C was amazing! Great communication prior to trip as well. Location was perfect for us - we took KTEL bus from Chania to Heraklion; hotel was ~3 mins walk from bus station and about 10 mins down-hill walk to SeaJets fast ferry terminal. So perfect location. Incidentally, the SeaJets ferry from Heraklion was not very fast at all - took 2 hours to reach Santorini instead of the advertised 90 minutes - despite on-time departure and calm sea.
Gareth
This is a pleasant place to stay
Ellen
Our stay in Crete was the best part of our 2-week vacation. We stayed at LAVRIS at the end of our stay in Crete because we had an early morning ferry and wanted to be close to the Port. The staff were so friendly and kept us informed before checking in and also after checking out. The area around the Hotel is busy but once you are inside it is nice and quiet. The hotel was very walkable - after checking in we actually had to drop our rental car back off at the airport and we decided to walk back (about 4k, the staff did offer to call us a taxi from the airport, but my husband and I wanted to make the walk). Once we were back at the hotel we actually decided to continue walking around, we went to the fortress then had a lovely dinner then had a 5-minute walk back to the room. The rooms felt very safe, and the bed was very comfortable. In the morning it was about a 3-minute walk to the port. We look forward to coming back to Crete one day!
kelly
Mary greeted us on our arrival and was amazing. She had a welcome drink, explained everything to us. Took us to our room and showed us how everything worked and advised regarding complementary water and WI-Fi.
Gregory
This was our last stop of our vacation. This hotel was the perfect cap to a wonderful week!
James
Great property close to the water. Staff was most helpful. Only complaint was the congestion of the inner city, which isn’t the fault of the property. Limited parking right in front was convenient and also available during my stay (Nov)
Robert
Having parking out front was great vecause we had a rental car. Close to the port, museum, great restaurants and shopping
Jennefer
Great place close to the port, breakfast is amazing
Peter
It’s a bit of a walk up to the old town, where most of the restaurants and bars are located. But we chose it because it is close to the ferry port, which was very convenient for catching an early-morning ferry. The hotel itself is very new and modern, and extremely clean!
Debra
The staff was very sweet and accommodating
VICTOR
Accessible to bus and taxi transportation easily.Within walking distance of archeological museum and market/restaurants.Mary was very kind, accessible, friendly and welcoming to us from the moment of our arrival.She is an asset to to front staff. Although we did not have as much interaction with the morning staff, they were also helpful with our needs
Jake
Excellent stay for one night, couple minute walk up hill to shopping area, great location next to the port.
John
Close enough to Old Town Heraklion to walk to for dinner or exploring. Rooms are small, but it was sufficient for one night for a couple. Some parking in front of the building but spots are limited. Worked well for what we needed. Easy access to the main road heading to Knossos.
Katherine
Staff were so very helpful. Great area if you’re needing the port
Walter
It was in a great location, close to everything. Very friendly staff. The rooms were modern and beautiful. Staff was helpful and offered excellent suggestions on things to do. Overall a wonderful experience and highly recommend.
Daniel
Very Happy
Great reception team! Seamless communication and great use of WhatsApp.
Place immaculate and a great location for port or city centre
Place immaculate and a great location for port or city centre
Robert
The property was small and intimate. The staff was very informative and welcoming. The room was great. It had a large bathroom and shower. The air condition worked well which helps with sleep. Would stay here again.
Gerald
Classy, well furnished hotel with an attentive staff.
Lesley
Supeb
Straightforward check in , even though we arrived at 02.30! Very friendly and helpful staff especially Mary. We also really enjoyed the in room breakfasts .
Thank you for your hospitality !
Thank you for your hospitality !
Chloe
Parking: there are a couple of parking spots right at the front of the property.
Location: quite convenient as it is a 8 min walk to the port. Mcd's and fried chicken nearby.
Condition/Cleanliness: excellent, very clean and new
Hospitality: excellent, there was a welcome drink, free local snack in the fridge, water bottles. The staff was super nice and friendly, very helpful.
Location: quite convenient as it is a 8 min walk to the port. Mcd's and fried chicken nearby.
Condition/Cleanliness: excellent, very clean and new
Hospitality: excellent, there was a welcome drink, free local snack in the fridge, water bottles. The staff was super nice and friendly, very helpful.
Christopher
One night in Crete’s capital
Hotel has its own parking which is very convenient. Close to city center. Also rooms are extremely spacious. Double if not triple the size of a normal European hotel. Great communication from the staff.
Blessing
Service was excellent. Thank you Mary! The guest relations manager was responsive, attentive and helpful. Located conveniently 5 minutes from port by car.
Vasileios
Communication was early and thorough so we knew exactly how our check in process would go. The space was immaculate and extremely convenient to the ferry terminal and a short walk to old town.
Shelley
Lovely large room with very friendly and helpful concierge. Less than a 10-min walk to Lion’s Square.
Sofia
Great Customer Service
The customer service at the front desk was exceptional! He helped us navigate the busses and store our luggage after check out. The room itself was very nice and the bed was comfortable. We were able to do self check which was perfect because our flight did not land until almost 1am. The location was incredibly convenient - right across the street from the KTEL bus station to other cities and the bus to Knossos. My only very minor complaint was that there were LED lights around the artwork that we could not figure out how to turn off so it was not completely dark at night but everything else was perfect.
Kyle
Fantastic experience from the moment we walked in. Modern, clean and convenient location.
Alex
Lovely, clean and super helpful
Song
Great location, easy walk to the ferry. Very friendly and helpful staff!
Catharina
Next to bus service to Knossos, very short walk to the archeological museum, a block away to major bus service for the rest of the island and my trip back to Chania.
David
Great hotel close to the Port
Our check-in was very quick with the polite and efficient front desk agent. She promptly answered all questions that we had. The property is new and in very good condition with the location 2 blocks to the ferry port and approx. 6 blocks to the Center of town. We would definitely stay there again.
Alyssa
Absolutely perfect for being close enough to walk yet there were a number of reserved parking spots for us out front. The woman who worked during the day was THE nicest person. Loved everything about our stay and there was even a bakery just a few steps from the hotel for pastries and coffee. I wouldn’t hesitate to stay here again.
Elena
Modern and clean. Spacious room. Lovely front desk attendant. Lots of little perks. Location is ideal for train and ferry
Verified traveler
Modern and convenient
Well located and attractive modern room with a sea view. Walk to city center park, restaurants, shops. A superb value.
Joe
We only stayed for one night, but LAVRIS was the perfect accommodation with even better service. Everything was set up when we arrived, and we ended up arriving later than expected during the night and had crystal clear instructions on how to get in. Even better was that I requested some wine and glasses be there waiting for our arrival, and they were gracefully provided as complimentary with the room. Also, when we missed our connecting flight, I frantically messaged my contact at the hotel and she helped me immensely by answering all of my questions and contacting the rental car company for me to let them know we would be arriving after they closed so that they would wait there for our plane to land. All around terrific experience.
Matthew
Great experience!
The communications prior to visit were excellent. Upon arrival, the reception was welcoming, friendly and informative. The room was clean and they setup dinner reservations for us. Highly recommend this hotel!
Carlos
Perfect location and Cretan friendliness
This hotel is perfectly located close to the ferry port, and airport bus stop a couple of steps away. The Heraklion Archeological museum is a 8 minute walk and Knosos palace a 15 minute drive. We had the Ariadne suite and it was spacious and clean.
The service is top notch, Mary is so polite, professional and eager to help, she gave us plenty of advice on how to get around and some restaurant recommendations, but we ended up going to McDonald’s that is just around the corner ( 3 min walk) or the supermarket ( 3 min walk).
The service is top notch, Mary is so polite, professional and eager to help, she gave us plenty of advice on how to get around and some restaurant recommendations, but we ended up going to McDonald’s that is just around the corner ( 3 min walk) or the supermarket ( 3 min walk).
stephen
Dimitri and Mary made our stay exemplary, their attention to detail and expert suggestions on dining and getting around the island were incredibly helpful. Each day Mary checked in about breakfast and customized our breakfast based on our needs. I can’t recommend Lavris enough! We will be coming back for sure!
Peter
Very bad service from Hotels.com
Our stay at Lavris City Suites was outstanding but Hotels.Com let us down very badly with car hire arranged through them with AbbyCar from Heraklion Airport. Despite having all the necessary booking confirmation papers AbbyCar refused us a car without paying an extra 500 euros, on top of the full 196 GBP hire fee we had already paid. On trying to contact Hotels.com we kept getting the same message “booking reference not recognised” despite having their confirmatory email and reference in front of me. We will be taking legal action on return to UK and will never book with Hotels,com again unless contacted directly by them in order to resolve this situation and refund us the hire fee.
NISHANT
Would definitely come back to this property and recommend my family and friends to stay here. Bus station to and from airport is literally a stones throw away. Port is walkable and you can walk to center of city within 15 minutes. Host of the property was lovely and helpful. She answered all of our questions and had great suggestions around the property to visit and enjoy our meals at. 10/10
Elizabeth
The woman at the front, Mary, was lovely and very helpful. The location was fantastic and rooms super clean.
Chris
A fantastic hotel. Great welcoming. The perfect room.
Michael
Everything was great. Information on how to access room was sent in advance and free bottle of wine and chips was much appreciated. Room air conditioning is very cold and at times, is a bit uncomfortable. Overall, a great stay and great hotel!
Antonia
The staff were absolutely incredible and so kind. The location was great if you like quick walks where you are located 15 minutes from the docks or 10 minutes from the centre by walking. You have a taxi zone across the road and a supermarket near by which makes your stay that much easier if you need to quickly buy things or get places. The room was lovely and the hospitality was even better. Could not recommend more!
Andrew
Great rooms great hospitality.
Excellent room, check in instructions were sent in advance and hospitality on arrival was great, helped us find good places to eat and assistance with transportation.
John
We stayed here because it was close to the port but it is in a nice area and walkable to shops, restaurants, the water and the archeological museum. The staff was very nice. The room was nice and comfortable
Shelagh
Excellent stay, friendly, very comfortable and lovely breakfast. Great location for Heraklion bus station.
Samuel
The receptionist was very helpful and friendly. Her English was excellent and she was a real asset to the hotel.
Andrei
A very coveniently located hotel within walking distance to the port. Close also to the archeological museum - the main attraction in the city as far as I am concerned. The hospitality is exceptional, the wine and the marmelade was awesome! The hosts are very very nice. Definitely stay here particularly if you travel by boat.
YISHENG
The hotel looks very new and clean. It is close to the town and the ferry. The staff, Mary and the gentleman (sorry, I forgot his name), are very friendly and helpful. Very happy with this property.
Robert
Very secure: pin to enter bldg, then swipe card to get on floor, and again to enter room.
Timothy
Great Location in the city as it is near city center and the harbor/ferry.
Elisa
Great room. A Area was a little noisy.
Dimitrios
Close to a McDonalds and center of town. Also a few minute walk to the port. Very convenient to everything
Ricardo
Our stay was just one night but Mary was so nice in showing us to our room, how everything worked and made sure to let us know to ask her with any questions. The room was clean and had everything you needed. We didn’t get to explore the area because we were just staying the night but it seems like there are things to do and places to eat around the area.
Brett
Room was very clean. Comfortable. Air conditioning worked well. Shower was good. We were only there 12 hours, but it was a good location between city center and the Port for our early morning ferry.
Luiza
Room was really modern and very clean, self check in process was a breeze. The bed was quite comfortable and the shower was amazing. Surprisingly quiet room even though it is located in a busy street, the sound proofing on the glass is really good. Staff was super nice and accommodating.
Bryann
Great property to explore Heraklion. Clean and modern! Lady who helped us during the check in was wonderful and super friendly.
Michael
Great location, convenient for restaurants, superb property
Rachel
Clean, comfy, and friendly
Comfortable room with a big shower and nice quiet A/C. Free bottle of wine and bottles of water. Very helpful and friendly staff. Only issue that came up was the power went off one night and we were woken up by the extremely bright emergency exit lighting.
Verified traveler
We stayed here one night following a long Crete trip to be close to the airport for an early flight and it worked for what we needed. Had we needed or wanted to stay in Heraklion longer I would have prefered a better location. Since there is no receptionist I was texted great instructions on how to locate the keys and room. The room was super updated and modern with a great shower which was a nice transition back to reality after being in traditional Greek accommodations and heading back to the states. Draw back of the room itself is having a key card for the power to everything. Without it in at all times everything shuts off....even the AC. ECO friendly but sweltering and takes a minute to cool the entire room down.
Paul
The room was lovely with some thoughtful extra touches like the wine and grandma’s sweets on arrival. Dimitris was very friendly and helpful and was quick to reply to any queries. The parking space is really useful in Heraklion as parking is a nightmare. The no. 2 bus to Knossos leaves from the bus stop across the road. I will definitely stay here again.
James
Location is super close to the main bus exchange and a short walk to the main ferry port. Really good option for those using Heraklion as a connection between Chania and the islands. Check-in was super easy. I thought this was a hotel but it's actually a small boutique - most all self-managed with no 24/7 reception. But everything was clean and easy and we appreciated the welcome bottle of wine.
Verified traveler
Beautiful property. It was the little extras that set this property apart from others. They thought of everything.
Verified traveler
Great stopover hotel
Nice place, great location for the ferry port bus station and city.
Kimberly
Dimitris made it super easy to check in and out. Room was in perfect condition. Bathroom was perfectly clean and had Korres products. We did hear some street noise as we were only on the second floor. Black out shades were good. Next door to multiple cafes for breakfast. Easy 15 mins walk to the center of town for dinner.
CurtisC
Outstanding communication, location and value.. walking distanve to ferry terminal and museums. Clean, modern and just perfect. Very secure and quiet!
Nenad
Very friendly host. Very easy to get accurate information about suits, restaurants etc. Provided complementary bottle os excellent white wine, coffee and grapes. Parking provided in front. Very convenient. In many sense, this was the best accommodation we had in Crete.
Steven Vincent
Great Value Stay in Heraklion
Overall a great value. Service was very good, the host Dimitris was very nice and provided some nice extras. Perfect location just outside the old town and walking distance to the port. Excellent value and would strongly recommend for a stay in Heraklion
Amanda
Beautiful property, conveniently located to the ferry port. Unfortunately, we did not have our AC remote figured out so we had a very hot and uncomfortable sleep
Jane
Great location close to bus station, town center and harbor. Lovely room.
K
A good place near the port! Room was comfortable, breakfast was brought to your room at the specified time, and we slept well. Would recommend!
Vinod
Great accomodation
Small business of 4 rooms.
Very nice gentleman very helpful
Could
Not
Ask for
More
Very nice gentleman very helpful
Could
Not
Ask for
More
Verified traveler
The hotel is now large. There are only a handful of rooms, but the rooms were beautiful. Modern styling and fixtures really impressed. We were provided with robes and slippers, a bottle of wine and fruit...at no additional cost. This wad appreciated after a long day of traveling.
I wished were had more time to stay at this room.
I wished were had more time to stay at this room.
Location & surroundings
Lavris City Suites
38 Ikarou Av T Georgiadi, Heraklion, Greece
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