Name: Chapter 02 Gallery Suites
Address: Knossos Avenue Str, 181, Heraklion, 71409, GR

10/10

Exceptional

24 Jul 2026

Kimberly

Air was working well, super clean , staff was helpful, and it’s a good location. Thicket bath towels would be nice.

10/10

Exceptional

29 Jun 2026

Jose

Great overall. Parking was limited but available. Room was great and spacious for a family of 5. Selected the licataion because it was close to Knossos site but a little bit removed from the old town center. Great property.

10/10

Exceptional

27 Oct 2025

Helen

I did not eat breakfast. I had small meals and snacks and they were good.
The road outside was noisy from 7 am to after midnight
The facilities have been recently upgraded and are well designed and attractive

10/10

Exceptional

17 Oct 2025

Verified traveler

Great place to spend a night!

4/10

Poor

28 Aug 2025

meredith

Beds and pillows really quite bad, thin and plasticky feeling. I was under the weather and realized I had checked out in a hurry and left some clothing behind and cleaning staff denied seeing it. The plus side is that they were incredibly responsive - everything was done via WhatsApp. Never interacted with a person, for better or worse - personally did not mind. Conveniently located to Knossos.

Leisure Family_with_children

10/10

Exceptional

02 Aug 2025

Martin

Staff was helpful and nice. The property is awsome, modern, clean and very well equipped. Well done!

Leisure Family

10/10

Exceptional

19 Jul 2025

Rina

GD Gallery Suites was easily accessible, and in a safe and quiet neighborhood. We liked the fact that we had private parking.

Leisure Family

10/10

Exceptional

29 Jun 2025

Casey

We loved our stay here - located close to Knossos & a short drive to the city center of Heraklion. The studio was very comfortable & a great size. We loved the breakfast & onsite parking was much appreciated. Friendly service & very helpful - quick to answer ny questions!

Friends_and_family Family

10/10

Exceptional

15 Jun 2025

Arjun

Convenient to the airport and around town

Leisure

10/10

Exceptional

08 Jun 2025

Chava

An excellent, comfortable place. Remarkably quiet for being so close to the airport.

Self

2/10

Poor

05 Jun 2025

irina

Beautiful accommodation. Traffic noise all the time. Need transportation to get anywhere of interest. 35 mins walk to Knossos.

Leisure Family

6/10

Pleasant

09 Oct 2024

Geraldine

No 2 bus stops outside and goes to Knossos and back into town to the Archeological Museum.
Nice restaurant is part of the property, and its staff are very helpful when you are unable to access your room.
But there is no \"Reception\" to greet you, and if you haven`t caught up with your emails you are unable to get in. When you sit down and search for an email you find it says your booking is no longer valid. However, other kind guests and restaurant staff sorted us out. But we couldn`t get the safe to work, and there was no-one to ask. The room was not cleaned on Sunday but we could not see this in any of the instructions in the room.

Leisure Partner

8/10

Excellent

06 Oct 2024

Parick

It was a nice building and room. Newly renovated or constructed. Check in and check out were easy. Felt safe.

Leisure Family

10/10

Exceptional

23 Sep 2024

Wenonah

Pleasant stay

This is a lovely hotel on the outskirts of Herklion, Crete. It's a very nice property. It has parking but is a distance from the historic district. I'd stay here again.

Partner

10/10

Exceptional

15 Sep 2024

Alon

Great place to stay in Heraklion

One night before taking an early morning flight. Kiki the administrator is super friendly and ready to help with any need. Awesome restaurant by the hotel as well.

Partner

10/10

Exceptional

07 Sep 2024

Andres

Very nice, comfortable unit. Highly recommended

Leisure Family

10/10

Exceptional

23 Aug 2024

Noah

Very nice property, well maintained, quiet and comfortable. Easy check in and responsive host.

Leisure Family

10/10

Exceptional

20 Aug 2024

Chris

A high quality hotel that gets the extras just right. The quality and cleanliness were top notch and we found the rooms well appointed and comfortable. We also appreciated the style of the decor throughout. But it was those extra torched like the welcome snacks, the hotel-prepared info guide, the toothbrush kit, the coffee/teas in room and the little slippers that were the extra touch to make us feel very welcome. Our interactions with staff were always very friendly and they were always very communicative and helpful in addressing any minor issues we had (e.g. missing TV remote the first day). A great place to stay in Heraklion.

Leisure Family_with_children

10/10

Exceptional

16 Jul 2024

Christopher

Loved it!

Leisure

8/10

Excellent

16 Jul 2024

Sara

Clean and nice aesthetic. Location is close to the Palace of Knossos. Dropped one star because toilet would not flush and check-in was stressful due to no staff being at front desk upon arrival (had to be let in by bar staff).

Leisure

10/10

Exceptional

02 Jul 2024

Laurent

Great location and staff

Leisure Family

10/10

Exceptional

22 Jun 2024

Cagatay

Great clean top notch place for family. Car parking available.

Leisure Family

6/10

Pleasant

17 Jun 2024

John

Not sure i would choose again. Air condition very iffy, no staff onsite when we checked to correct any issues.

Leisure Family

10/10

Exceptional

10 Jun 2024

Vikas

Nice cost place for staying the night

8/10

Excellent

25 May 2024

Camille

The traffic noise was horrible at night. You can hear everything inclusing traffic, music from passing cars, people talking.

The area also doenst have a lot of dining options and you cant drink the tap water either which meand you have to buy bottled water.

Also there is no 24/7 front desk so if yoy arrive at night you will have challenges getting it.

Tours dont usually pick up from here either.

Water hotness is touch and go. At night you can grt decent hot water. In the mornings not so much

Leisure Self

10/10

Exceptional

25 May 2024

CHANEL

The room was beautiful and in close proximity to everything.

Business_and_leisure Family

10/10

Exceptional

21 Feb 2024

Andrea

This was a very modern and stylish place, with a very comfortable bed. The staff were very friendly and helpful. We could walk to Knossos in about half an hour and there were dining and shopping options nearby. Highly recommended!

Leisure Partner

10/10

Exceptional

20 Oct 2023

Rhiannon

Would happily stay there again. The only thing that confused us was the \"You Are Here\" on the map in the room. Turns out that the GD Gallery is not on the map at all so that caused us some confusion. Other than that - we were super happy with the room and the wonderful staff.

Leisure Family

4/10

Poor

07 Oct 2023

Angela

You advertised this as a 3/4 star hotel. It is not an hotel, you said it had 24 hour reception it did not, it had 24 hour WhatsApp. You said it had a restaurant it did not. You said there was a spa there was not. They were all individual businesses and nothing to do with the apartments. We thought we had booked an hotel, it was an apartment block, in a run down area and transport was awful, it was noisy and dusty. There was no where to sit outside the apartment. Our bins were left over flowing and we had no replacement towels in four days. We booked this for two weeks but fortunately we had to change our flights because two weeks in this place would have been a nightmare. The restaurant next door was nice but three times the price of eating in the city. The people in the shop joined to the apartments were unfriendly and were annoyed when our taxi dropped us in front of their shop and we had to go through it to get to the reception. The manager had sent a code to our phones while we flying so never received them until after we arrived at the apartment block. There was no one in reception all the time we stayed here. This apartment block is okay for a one or two night stop over but not for a holiday. We have booked through Expedia many time and this has been our worse experience ever. Needless to say we won’t be using Expedia again.

Leisure Partner

10/10

Exceptional

23 Jul 2023

Shaahin

the pleasure of staying at GD Gallery Suites

I recently had the pleasure of staying at GD Gallery Suites in Heraklion, Crete, Greece, and it was an absolute delight! From the moment I walked in, I was impressed with the overall experience this hotel had to offer.

First and foremost, the spacious suites were simply fantastic. It was a breath of fresh air to have ample room to move around comfortably, especially when traveling with a family. The separate room for kids was an incredible bonus, as it provided a sense of privacy and allowed us, parents, to have our own space to unwind after a day of exploration. The well-equipped kitchen in the suite was an added convenience, allowing us to prepare our meals and enjoy some home-cooked delicacies during our stay.

The hotel's modern design and cleanliness truly stood out. The contemporary decor and stylish furnishings created a chic and inviting ambiance. Everything seemed to be meticulously maintained, and the level of cleanliness was exceptional, leaving us with a sense of comfort and reassurance.

The overall experience at GD Gallery Suites was nothing short of amazing. The staff members were incredibly friendly, accommodating, and eager to assist with any request. Their warm hospitality made us feel right at home, and they were always ready to provide recommendations for local attractions, restaurants, and activities, ensuring we had a memorable stay.

The location of the hotel was another highlight. Situated in Heraklion, it was conveniently close to various attractions

Friends_and_family Family

10/10

Exceptional

09 Jul 2023

Bahareh

Suite was clean. Easy to contact property liaison. Cons: difficulty in obtaining a taxi from the location

Leisure Family

10/10

Exceptional

10 Jun 2023

Paula

Excellent rating all around. Already posted recommendations for this perfect boutique hotel.

Leisure Family

8/10

Excellent

15 May 2023

Ja

Nice stay. Calm, quiet building.

Leisure Friends

8/10

Excellent

12 Mar 2023

Todd

We arrived between 10:30 and 11PM for check-in based on the advertised 2PM-12AM check-in window. No one was at reception. We had to call a customer service line. We were supposed to receive an email, apparently, with a code to get in the building. Took about 20-25 minutes to get to our room. Room was clean, comfortable - no complaints once we got in.

Leisure Family

6/10

Pleasant

16 May 2026

Rémi

Pas de contact direct avec le personnel, tout se passe par Whatsapp. Ce n’était pas un problème pour nous mais cela peut être important pour certaines personnes.

Le logement est globalement bien équipé, et il est possible de trouver de la place facilement dans les alentours pour se garer.

Cependant, nous n’avons pas vraiment apprécié la nuit passée dans cet établissement. La literie est très dure (oreillers comme matelas), mais le point le plus problématique est que le logement est situé au bord de la route reliant Heraklion à Cnossos (axe très fréquenté), et que le logement est peu isolé de la rue. Les bruits de voitures et de motos ininterrompus nous ont maintenu éveillés toute la nuit. Nous ne recommandons malheureusement pas cet hébergement si vous avez le sommeil léger (ou alors demandez une chambre située de l’autre côté du bâtiment, car la rue y semblait plus calme).

Partner

10/10

Exceptional

13 Aug 2025

Maaike

Netjes, goede toegang, binnen rustig, mooi ingericht, lekker bed, buurt druk met vooral veel apotheken en supermarkten, weinig restaurants.

Leisure Family

10/10

Exceptional

09 Jul 2025

agostino

we loved our accomodation even if only for one night, if we should come back in Heraklion we would book for sure Chapter 2 accomodations, we are only sorry for not being able to taste the restaurant and bar of the structure, cheers

10/10

Exceptional

16 Jun 2025

Eric

Very modern
Clean
Well situated
Nice shower :)
Restaurant 10 steps away
We recommend!

Leisure Family

10/10

Exceptional

25 Apr 2025

Alain

Hôtel très agréable

Superbe hôtel superbe chambre literie très confortable

Partner

10/10

Exceptional

10 Nov 2024

Chiara

Stanze belle e comode
Colazione ottima

Leisure Family

10/10

Exceptional

02 Sep 2024

NEKTARIA

Εκπληκτικό!

Καταπληκτική εξυπηρέτηση, πεντακάθαρο, άνετο και εξαιρετικά διακοσμημένο δωμάτιο!

10/10

Exceptional

23 Aug 2024

christelle

Chambre spacieuse et très propre. Grand lit très confortable

Leisure Partner

6/10

Pleasant

04 Aug 2024

MariaVittoria

Al nostro arrivo siamo rimasti chiusi dentro l’ascensore e solo dopo qualche telefonata sono riuscita a rintracciare il contatto (perché la struttura non ha reception, e’ una sorta di apart-hotel) che ha chiamato il tecnico per farci uscire. La camera era pulita e molto carina ma il bagno per tre persone è piccolissimo (noi eravamo in una suite). La colazione è al piatto percui la scelta è limitata e avere della semplice frutta fresca è impossibile anche se il personale del Demode’ restaurant e’ molto gentile e amichevole. Percui ho un giudizio molto contrastante, in complesso la struttura è bella ma ci sono delle pecche sicuramente da aggiustare.

Leisure Family

8/10

Excellent

29 Jun 2024

jean

Tres prope, mais un peu brouillent

Leisure Family

10/10

Exceptional

12 Nov 2023

Pascal

Chambre très fonctionnelle, décoration sans fausse note, très bon équipement. Formalités d'accès simples et précises.

Leisure Partner

10/10

Exceptional

03 Oct 2023

Annabritta von

Konst i hotell

Lugnt o tyst, mycket modern konst och fina detaljer.

Partner

10/10

Exceptional

19 Aug 2023

Sofia

Alles in einem perfekt würde ich wieder kommen, waren als Familie da.

Leisure Family_with_children

10/10

Exceptional

25 Jun 2023

Verified traveler

Buena ubicación a diez minutos del centro y a cinco minutos del aeropuerto. La habitación grande, cómoda, bien decorada y muy limpia. Parking pequeño pero siempre disponible.

Partner

10/10

Exceptional

19 Jun 2023

Evren

Very cosy

8/10

Excellent

19 Jun 2023

Nicolas

Globally good, but..

Despite the problems of a flashing LED light in the room compelling us to disconnect the electric meter (otherwise we felt like in a disco party), the toilet seat with some weird stains, the absence of any person to welcome, and the fact that the beds were only prepared with one sheet (no throw or duvet), everything was quite good.
Good communication... via emails.
As to the location, not ideal, far from old town, from the port and even from the Knossos Palace.
Nice bedroom, nice mattress, good decoration and efficient AC.

Friends_and_family Friends