Park Hotel & Spa

Greece , Zante-Zakynthos
TSILIVI-ZAKYNTHOS, Tsilivi Planos
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100 reviews shown

2/10

Poor

02 Jun 2026

Anselmo

I like nothing it was a horrible experience I’ve stayed in better rooms at a motel 6 , we had to carry our bags 3 blocks just to get to the hotel , the room was old and run down , beds were not comfortable , had no iron or refrigerator or microwave , for the price we paid was not justified, being downtown New York City you have to do better , what was suppose to once in life time experience was horrible stay

Partner

8/10

Excellent

01 Jun 2026

Andrew Jon

Great stay

8/10

Excellent

01 Jun 2026

alessandro

Two-night stay for business. Bell service was not good. only one person on call clearly not in control of the situation. overall ok.

Self

10/10

Exceptional

31 May 2026

Jazmin

Clean room, but the vanity on the bathroom needs maintenance.

Friends_and_family Family

10/10

Exceptional

31 May 2026

Kathleen

It was a great experience, just as explained

8/10

Excellent

30 May 2026

Michael

Great location. Staff is wonderful and the rooms are clean. Older hotel but well priced

Partner

10/10

Exceptional

30 May 2026

Kenneth

Lovely hôtel, really great place to stay, great location, friendly staff will definitely return soon

Family

10/10

Exceptional

30 May 2026

Marie

Great location near Central Park. I wish more affordable than other hotels that are this nice. It’s basic, but if you stay in the right tower and get the right room, you’ll feel safe, well accommodated, and ready to go about your business every day.

Self

8/10

Excellent

29 May 2026

Stephen

Excellent location, clean rooms.

Friends_and_family Family

10/10

Exceptional

29 May 2026

Gayle

Loved the daily room service. Got stuck in the elevator the first night, as the door wouldn't open. Would have loved it if breakfast were included in the nightly accommodation cost, but I guess this is New York. :)

Family

8/10

Excellent

28 May 2026

Kay

No coffee pot in room.
No restaurant
Turned cold and they couldn't turn the heat on for the hotel

8/10

Excellent

28 May 2026

Jennifer

Staff were amazing. However, my unit didn’t have mini refrigerator so be mindful of that and also we had to get fans… the ac was set for 65 and it was still hot. Target is down the street for $15 fans. I had to leave the 2 fans I bought so I know they have some to let people use. Or the cleaning staff took them ;) Overall, great safe stay and I would stay again.

Friends_and_family Family

6/10

Pleasant

28 May 2026

Jen

When arriving before check in time, staff was helpful with checking our bags so that we could explore the city and come back. When arriving at check in time, the room type we booked was not ready, so we opted for a double that was ready. Room was dirty, shower was smaller than a cruise line shower, mold, etc. Window shade didn't work, and it wasn't until last day that we realized our window had been open the whole time. Carpets filthy everywhere, especially in lobby seating area. Elevator buttons sticky, wouldn't light up in hallway so no clue if you called the elevator or what direction it was going. Ice machine broken. The only positive was the location; right across from Carnegie Hall, near 57th street subway stop. I would not stay here again, simply for the cleanliness/maintenance issues. Front desk staff friendly.

Friends

4/10

Poor

28 May 2026

Antonia Martinez

We stayed at Park Central hotel for the Memorial Day weekend,
We were given a room that was not only not clean it was smelly and had mold on the bathroom sink and no towels on the bathroom, we asked to get another room and it was worst. We ended up with a very small stall shower, very crowed too, and also mold in the bathroom sink too.
I would have preferred a tub and shower, I was very disappointed this time, we had stayed before at this hotel with a totally different experience than this time,
I would not recommend this hotel anymore.

Family

6/10

Pleasant

27 May 2026

Christopher

I like that it was right across the street from Carnegie Hall. And David was very very helpful on the flipside. The rooms are dated. There’s no refrigerator in the room to keep your leftover food. The other thing is I’ll checkout day at 9 o’clock. The housekeeper knocked on the door and then walked in. That was unacceptable.

Partner

4/10

Poor

27 May 2026

Daniel Charles

Customer service not aligned to amount charged.

Friends

6/10

Pleasant

27 May 2026

Kathleen

The room was very clean and the housekeeping staff very helpful. The bathroom was the problem - no lotion, etc. I would expect these amenities in a hotel of this caliber. It was the size of a small closet and the mirror backing was peeling.

Family

8/10

Excellent

26 May 2026

Mila

Great location, friendly staff and everything else was fine, but the old carpet needs to go, I could definitely smell years and years back, when it was ok to smoke in the room.

Self

10/10

Exceptional

26 May 2026

Beth

The room was very hot! The fan helped but it would have been better if the air conditioning worked!

Partner

10/10

Exceptional

26 May 2026

Rachel

Beautiful hotel unbelievable location. Lifelong new yorkers that now live out of state so we know the city. Central park 2 blocks away, amazing restaurants all in walking distance. Room was very large and spacious but outdated but we didnt care it was clean and the hotel was immaculate and well maintained.

Friends_and_family Family

6/10

Pleasant

26 May 2026

Alex

Okay enough but Low key sullen front desk. No one answered housekeeping extension. Slightly busted-ragged towels, loose toilet paper roll dispenser, etc. Came back one night and elevators were malfunctioning

Family

8/10

Excellent

25 May 2026

Tom

Quick stay, hotel was good

10/10

Exceptional

25 May 2026

Sydney

I loved my stay. The staff was wonderful and the hotel was clean, my only complaint was the bathroom was very tiny but everything else was nice. I would book again!

Family

10/10

Exceptional

25 May 2026

Maureen

No cups in room?

Self

10/10

Exceptional

25 May 2026

Lorinda

Enjoyed our stay - perfect location.

Family

10/10

Exceptional

25 May 2026

Eduardo

Excelente

2/10

Poor

24 May 2026

Jillian

Upon arrival, told we’d been “upgraded” to the West House next door. Sounded exciting with promises of included breakfast and happy hour. We ended up in a room with no bathroom counter and no air conditioning. Should’ve been a sign when there was a stand alone fan in our room. The room didn’t go below 75 once.
The front desk staff was wonderful, their only saving grace.

Partner

8/10

Excellent

24 May 2026

Francis

The price for the location was outstanding. There are 700 rooms in the hotel. This is a big property and you feel it. Security is excellent. The only thing that stopped me from giving higher scores was the fact that my bedroom had no towels. It took over an hour at 3:00 am to get them. Room was clean. The mattress was very firm and the sheets were high quality.

I had an important meeting 10 minutes away in the morning. I arrived at 2:00 am and left at 8:00 am. For my purposes this was a great location. Keep in mind that it is not a five-star place. The resort fee was and is annoying but you find them everywhere. If you need a place to sleep in New York City and you want to be close to everything, this is a good place to consider.

Self

4/10

Poor

24 May 2026

David

Bathroom had hair in it when we arrived and no towels. Also, the soap dispenser did not work. When we told guest services they promised us an upgrade for the last of theee nights, but it was really not an upgrade. Smaller bathroom and very similar room. It seems that the communication between staff as to what was happening was also poor and when I told guest relations how disappointed I was, they kind of just shrugged their shoulders.

Partner

6/10

Pleasant

24 May 2026

Anne

We visited this hotel in April for 2 nights. The hotel lobby and bar/restaurant was magnificent, the live music was great. However, our room was not as clean or well-kept as we had hoped. The carpet had a huge wet spot on it that we assume was from housecleaning, but not letting it dry fully before putting more guests in the room was not ideal. We had to walk around it the whole time so our feet/socks did not get wet. The shower drain was clogged & pooled water in the tub when we showered. Our room did not have towels upon arrival, but they were delivered quickly when we let hotel staff know. Overall we expected a bit higher level of our actual in-room experience for the location & price.

Partner

10/10

Exceptional

24 May 2026

Kelly

Had a wonderful stay with my daughter and would recommend. Close to a lot of attractions, relatively clean and the staff was wonderful.

Family_with_children

10/10

Exceptional

22 May 2026

Geri

Highly recommend! Great location. Super friendly and helpful staff. Very clean and beautiful rooms.

Friends_and_family Family

8/10

Excellent

22 May 2026

Erez

The fact there are no refrigerator in the room was a big miss.
View of a wall for the price of the room is not value for money.

Partner

10/10

Exceptional

21 May 2026

Tina

6/10

Pleasant

20 May 2026

Jennifer

Great location and very comfortable beds. One elevator was continually down which was hard. Tub stopper was only half effective and rusty coloured water came into tub at some point every time i ran it. Slow for service for extra blankets and pillows and to plunge a toilet (7 hours later). There also is an extra $40/night fee which was not advertised until we were checking in. non-negotiable apparently.

Family

8/10

Excellent

20 May 2026

roberto

Staff was excellent! Helpful and kind.

Self

10/10

Exceptional

20 May 2026

Roberto

Very clean room and hotel, staff was very friendly and professional.

Partner

6/10

Pleasant

20 May 2026

Jacqueline

Room was not clean. Hotel could use an update.

Staff were great!

Partner

6/10

Pleasant

20 May 2026

Peter

Other than the location, there’s not much to recommend this place. It’s fine, but dingy & dilapidated.

Partner

8/10

Excellent

20 May 2026

MICHAEL

Very nice property, we'll located
Staff is very friendly and accommodating.
The restaurant/bar in the hotel is not open in Mondays so if you are a Monday traveler, take note

Partner

2/10

Poor

20 May 2026

NFN

They charge me twice

Partner

8/10

Excellent

19 May 2026

James

Lobby was nice, but room was old. Only one elevator worked so had to wait often. Located in good area close to the Subway.

Family

6/10

Pleasant

19 May 2026

Marc

Great location, lobby and cleaning staff werr courteous/friendly. The couch in our room was dirty.

Friends_and_family Family

10/10

Exceptional

19 May 2026

Claudia

Very well located and quite

Family

6/10

Pleasant

19 May 2026

Brandon

Tired and worn room. Staff were pretty unfriendly and unhelpful.

2/10

Poor

19 May 2026

Daryl

In general, most staff members are unfriendly at best, and most are almost hostile. I’ve never seen anything quite like it.

Self

10/10

Exceptional

18 May 2026

Diane

It’s centrally located
Easy walk to met theater Central Park
Very nice staff

Friends

6/10

Pleasant

18 May 2026

Amy

Lobby and bar area are beautiful. Our room was a king standard. It looked like there was water damage in and around the bathroom because the bathroom door and outer molding was peeling and pretty much destroyed. Stains on the bench in the room. Bed was clean and presentable. Bathroom counter, sink and toilet were clean. Maid service was great. A decent place to stay that is close to Central Park, time square and other tourist areas.

Friends

2/10

Poor

18 May 2026

Tina

Main lobby was fine. Here is a list of issues we encountered in our room.

AC vent dust

AC not working

Dust in corners

Drawer handles loosen

Bathroom lightswitches damaged

Tiles in the showers dripped mold ( in between) when water washed down them.

Carpet old, not very clean and corners lifted.

Lighting in room very dim.

Lamp on right of first bed upon walking in, did not work. They did change bulb upon request.

Very dated not worth the rate we were charged.

Family_with_children

8/10

Excellent

18 May 2026

Raymond

Although there was a refrigerator in the room, there were No microwaves to reheat leftovers. Maybe not a big deal to some people. Other than that everything else was great. Almost always the meals were more than generous at most restaurants and you were not able to finish some. They made a great snack the next day and the Starbucks next door was more than happy to warm them up for you.❤️

Partner

2/10

Poor

18 May 2026

Nothing in the hotel and not even a cup to drink some water

Self

10/10

Exceptional

17 May 2026

Morgan

Great staff and extremely accommodating.

Self

4/10

Poor

17 May 2026

gloria

Broken air conditioner, not helpful at all, when we asked for the elevator was the worker chose to ignore us.

Partner

10/10

Exceptional

16 May 2026

SooMin

Everthing was good

10/10

Exceptional

16 May 2026

Antonella

Great location!!

Family

8/10

Excellent

15 May 2026

Alyson

Poor lighting in room.
No resturant
Wifi dificult to get with our paying up

Friends_and_family Family

6/10

Pleasant

15 May 2026

Ashley

The Park Central is conveniently located in Midtown near Central Park and Times Square. The elevators take a long time, so give yourself extra time if you have somewhere to be. The beds were clean and comfy. The walls were thin enough that we were able to hear other guests loudly throughout the night.

Even though this is a non-smoking hotel, as soon as I left my room, the hallway reeked of cigarette smoke. I told the front desk and they didn’t seem to care.

I was also given a voucher for a complimentary breakfast at their coffee place, Central Market. The cashier was extremely rude and didn’t want to help me. If I do return, I’d definitely skip this coffee place and go to Starbucks on the corner.

Friends

4/10

Poor

15 May 2026

Patricia

Bar/ restaurant not open Sunday and Monday. No breakfast or lunch options. No coffee maker in the room. Rooms need maintenance. Shades broke. Hairdryer was horrible. We asked for a new one 2 days in a row. Never received one.

Business

4/10

Poor

15 May 2026

eran

The hotel is excellently located, above the yellow subway lines and close to Central Park.
The rooms are comfortable and spacious, and generally well maintained.
However, the air conditioning is unacceptable, and in the New York heat it becomes unbearable, it is simply not possible to stay or sleep in the room. There is no minibar, a basic amenity, which makes it difficult to manage even basic needs such as having cold drinking water. There is no provision of drinking water and no service that supports the room or the overall stay.
I would also note that the staff is not welcoming, and the lobby and its service feel more like an information desk at Grand Central than a hotel.
All of this comes at excessively high prices, comparable to a five star hotel, while in reality it barely deserves 2.5 stars. Not recommended.

Self

8/10

Excellent

15 May 2026

Courtney

The hotel was great, only downfall was that for part of our stay, one elevator was down, and there were too many guests for just one elevator, so there were constantly lines to wait to get to your rooms. With the height of the hotel and being on a higher floor (14th), it wasn't doable to take the stairs constantly, so waiting in line was what we ended up doing. Other than that, it was a great place, and I would recommend it if the elevator is fixed.

Family_with_children

2/10

Poor

14 May 2026

Daryl

Most staff members at this hotel seem to be trained to say NO to every request, no matter how small. Nearly every single thing is painfully wrong at this very broken hotel. For instance, after calling in advance to inquire if I was able to check in 80 minutes early someone named Ryan told me it was no problem and that my room was ready. Upon arrival, after waiting over 20 minutes in line at check in, I was told that they ‘didn’t know who I spoke to’ but that my room wouldn’t be ready until 4pm. Even after furnishing the name of whom I did speak with. Then, after asking if someone could perhaps call me if my room did become ready early, I was told NO ‘we don’t do that’.
After housekeeping skipped my room on the first day, I called no less than 8 times the day after to BEG for housekeeping service. They never showed up.
This cycle occurs with absolutely every single minor transaction within this hotel. It was an absolutely miserable experience. Even after asking multiple times to speak to someone in management to inform them, no one ever followed up.
Buyer beware. Bankruptcy seems inevitable for this hotel.

Self

6/10

Pleasant

14 May 2026

Donald

It’s a clean place in a good location with zero frills. No coffee maker, no water bottles, no fridge in the room (which I needed for medical purposes), a broken television AND a broken phone line. The lights in the bathroom were flickering. Sent a repairman at midnight but nothing was repaired over my three night stay.

Self

10/10

Exceptional

14 May 2026

Sydney

Very happy with my stay! Staff was great and the room was amazing!

Friends

4/10

Poor

14 May 2026

Rajiv

Check-in takes very long. Unclear why this is not automated or self-check-in

No coffee machine in the room

Curtains and carpets are very scruffy

Self

8/10

Excellent

14 May 2026

Anthony

clean room, great sheets

Self

8/10

Excellent

14 May 2026

Judith

We have stayed many times and can see how the hotel has gotten a bit rough at the edges. Wall mirror had a broken corner, bathroom door wouldn’t close and the a/c was subpar.

Your location is great but we are thinking about staying elsewhere, especially because of the A/c. Room 1103

8/10

Excellent

14 May 2026

Kelly

The hotel was very nice and we really enjoyed our stay here. Reception staff were very friendly and we got a room upgrade which was a nice surprise. The elevator is small so expect to have to wait 2-3 trips to squeeze in. I rated low for cleanliness because our room had a dirty baseball hat and a wrapper on the floor next to the tv when we checked in. There was also a dirty shirt behind the bench that my daughter found which made us question the cleanliness of the rest of the room. Beds were comfy and the sheets seemed clean though! Cafe downstairs was very good as well!

10/10

Exceptional

14 May 2026

Omobolaotan

Great smell! Clean! Nice location!

Partner

10/10

Exceptional

13 May 2026

Ari

Everything nice and clean

Family

10/10

Exceptional

13 May 2026

Deborah

The front desk associate was very welcoming. We were able to get our room earlier than check in which was great because it was raining outside. The lobby was very nice. We didn't go to the bar lounge because it opens at 5pm and closes by 11pm and we had plans that evening so on our way back to the hotel from Lincoln Center we stopped at a bar for a nightcap knowing the bar would be closed. The bar lounge had a very nice vibe. I would recommend this hotel and would stay here again.

Friends_and_family Family

10/10

Exceptional

12 May 2026

Dewey

I always stay here in Boston. This time I had all my family here too. 4 rooms. Hotel staff was great and super helpful from check in to check out. Front desk saved me twice this trip. Valet parking is worth every penny. Fast and super helpful. Location is central to a lot of Boston sites. Easy walk to lots of things.

6/10

Pleasant

12 May 2026

Mahasin A.

Did sample the foods. Cost too much. This place is for the rich.

Self

10/10

Exceptional

11 May 2026

Sankalp

10/10

Exceptional

11 May 2026

Emory

Would definitely stay here again. All around great place.

Partner

10/10

Exceptional

10 May 2026

Joyce

I was not told about the breakfast voucher, but saw the notice about a voucher in the little shop right off the lobby. I was told I needed to hve gotten a voucher at check in. I did not receive one, nor was I told about them.As I was about to walk away, the hostess said she would give me one. It was the same way with water. I needed to ask the person at the desk for water before having any in the room..

Self

4/10

Poor

10 May 2026

Noelia

Not clean at all. The property is not in good condition and not worth the high price

Family_with_children

8/10

Excellent

10 May 2026

Judi

Room never got cold.. had thermostat set at 65, it was warm and muggy

Friends

10/10

Exceptional

09 May 2026

Kurt

Good spot

10/10

Exceptional

09 May 2026

Arkadiy

Nice room, great location.

Partner

10/10

Exceptional

09 May 2026

Divanga

Good service. Perfect location

10/10

Exceptional

09 May 2026

Susan

Beautiful bar with delicious food

Partner

10/10

Exceptional

09 May 2026

Nannette

It was great!

Friends

10/10

Exceptional

08 May 2026

Giridhar

Located near Rockyfellar plaza. Convient to walk all the places.

Self

4/10

Poor

08 May 2026

JUSTIN

Carpet in the room was sticky

4/10

Poor

08 May 2026

frida

There was only one elevator working in the entire 18-floor building during our 2-night stay. Our room had a musty smell and was definitely not worth the price we paid for it.

Friends

6/10

Pleasant

08 May 2026

Darren

Clean, basic property.

Partner

10/10

Exceptional

07 May 2026

Teri

Room was very clean and bed very comfy. WiFi was easy to connect to, and great proximity to everything!

Friends_and_family Friends

10/10

Exceptional

07 May 2026

Daniel

Clean room, very polite staff

Self

10/10

Exceptional

07 May 2026

Morgan

The lobby bar is very relaxing and they have cocktail hours starting at 5pm which is lovely after work. Also, the gym is beautifully updated with the latest equipment. Overall a fantastic stay from great rooms to fantastic staff!

Friends

10/10

Exceptional

07 May 2026

Christopher

Wonderful property. Incredibly helpful staff and so warm! Room and amenities were excellent. Will be staying again.

Self

10/10

Exceptional

07 May 2026

Oksana

Nice a clean hotel, great breakfast and staff.

Friends_and_family Friends

10/10

Exceptional

07 May 2026

Jason

Good

8/10

Excellent

07 May 2026

Richard

Nice place. Very convenient.

Partner

6/10

Pleasant

06 May 2026

Ralph

So you save a dollar a day by making the soap , shampoo, and conditioner squirt tiny drops at a time but by the time a guest has stood there for several minutes pumping and pumping just to get enough to wash their hair, you've more than lost it in guest perception of the hotel. Not to mention the likely cost of the water, just standing there pumping. It feels very much like the sort of thing where you pinched a penny but helped your guest in the eye, leaving them with a very sour perception of the hotel.

Partner

8/10

Excellent

06 May 2026

Paula

Hotel is clean but its starting to show wear and tear. Needs some TLC. Rooms are a good size compared to other NYC hotels of similar price point.

Self

10/10

Exceptional

05 May 2026

Barbara

The hotel was perfectly located by Carnegie Hall. We were able to walk to our destinations.

Friends

8/10

Excellent

05 May 2026

Kacey

Very central, easy walk to Central Park, Broadway shows, restaurants etc. Elevator is a issue, we took the stairs a lot. Room was clean but run down. Overall we had a good experience.

Family

8/10

Excellent

04 May 2026

Juan

Family

4/10

Poor

04 May 2026

Diana

They never clean my room

Family