Name: Universal Hotel Grand leon & Spa
Address: Calle Sol s/n 07638, TRASLADOS, Colonia Sant Jordi, 07638, ES

10/10

Exceptional

13 Jul 2026

Jessica

Staff was phenomenal, gorgeous facility!

Friends_and_family Family

8/10

Excellent

13 Jul 2026

Matthew

The restaurant and bar staff need customer service training and it takes too long to order food at this alacarte experience they try to give. Waiting 20 minutes for a coffee when they could have a coffee machine at breakfast buffet would be a start? Food ok Chef doesn’t keep things simple sometimes

Overall would go back and has potential to be a great hotel

Partner

10/10

Exceptional

05 Jul 2026

Dominic

Really wonderful hotel, three nights here provided an amazing opportunity to relax. Wonderful area by the pool and fantastic seaview restaurant. Very welcoming staff and lovely clean rooms.
Short walk to a small town with great restaurants, although you're well provided for at the hotel. Nearby is the iberostar where we also considered staying, which has a great rooftop bar worth visiting, but overall very glad that we stayed at the Grand Leon because the overall atmosphere and space to unwind was perfect.
Particularly appreciated the last day, where we had a late flight but were given the opportunity to relax by the pool for the afternoon and then use the courtesy room to change and shower before we left for the airport.
Would recommend to anyone and would be delighted to return.

Partner

10/10

Exceptional

21 Jun 2026

Madeline

Gorgeous resort with incredible food. You’re greeted by charming front desk staff upon arrival, great amenities and beautiful grounds. Conveniently located on the sea-front promenade with access to different resorts, shops, restaurants, etc. The spa is very calming, I did the anti-stress back relief massage with Susana and she was amazing! 10/10 stay, if you’re staying longer than a few days I recommend renting a car.

Self

10/10

Exceptional

21 Jun 2026

Muyoung

Nice place.

Partner

10/10

Exceptional

05 Oct 2025

Katie

We had an absolutely fantastic stay here for a week. Our room was excellent with an amazing sea view that really couldn’t have been better, and all the staff were extremely friendly & helpful. The restaurants at the hotel were also brilliant, and the pool area & communal areas were all spotless & very relaxing. We will absolutely be back!

Leisure Partner

10/10

Exceptional

25 Sep 2025

Andre

Spotless property, beautifully designed, lovely staff and a quiet peaceful stay! We loved our time here and would definitively recommend and come again!

Leisure Friends

10/10

Exceptional

19 Sep 2025

Ian

Nice premium hotel

Great hotel in quiet area with nice restaurants and beaches near

Partner

10/10

Exceptional

19 Aug 2025

Frank

The staff is friendly and helpful. The property of the hotel is also very nice and beautiful. The neighbourhood is more or less average, but the views of the sunsets are absolutely stunning.
The food is very good and the variety of the breakfast buffet ist great. Also the starters and desserts of the buffet at evening is also good. The variation of the a la carte dinner could be better.

Leisure Family_with_children

10/10

Exceptional

09 Aug 2025

Svenja

Staff has been second to non: incredibly nice, attentive,very helpful and in a good mood every single day. They do not try to upsell anything which has been the case in many other resorts.

It's a modern and clean hotel.
Rooms are clean and have a modern tranquil look.

The location itself is very quiet. Only downside would be that a car rental would be needed if you want to see many places across the island as it is not that well connected by public transport.
The local bus only runs once an hour.

Half board: very good quality food but after a week, the choices at the a la carte dinner get slim.

Family

10/10

Exceptional

06 Aug 2025

Steve

Outstanding as an Hotel, we'd stay again:)

A beautiful Hotel with excellent facilities. The restaurants were outstanding. the staff super friendly. The cleaners deserve a mention too as the entire Hotel was spotless. The waiting staff were very attentive & friendly.

Partner

10/10

Exceptional

03 Aug 2025

Adam

Really liked this hotel. Spa facilities were really great and little details really make a difference around the hotel. Breakfast options were one of best we had experienced, so many great choices. Would stay here again.

10/10

Exceptional

03 Aug 2025

Jelena

Peaceful and relaxing

Great atmosphere and facilities.
The only suggestion is to improve evening entertainment (maybe it’s only that evening wasn’t good)
Staff is nice and very helpful

Friends_and_family Friends

10/10

Exceptional

30 Jul 2025

Zach

The indoor pool and spa was awesome, and the rooms were great.
Breakfast was really good with a large variety of options. The pool area was great as well.

Leisure Partner

10/10

Exceptional

28 Jun 2025

Stacy

This hotel is truly 5 star service and food. The staff could not have been nicer. A true breath of fresh air after so many other places we had been in Europe. Two thumbs up!

Leisure Family

10/10

Exceptional

11 Jun 2025

Agustin

Clean, nice rooms, friendly staff and great food.

Leisure Partner

10/10

Exceptional

30 May 2025

Stephanie

We highly recommend this hotel.

Pros:
(1) Excellent staff, especially Mercedes in the spa & the entire restaurant & housekeeping staff
(2) Early & easy check in (& check out)
(3) Elegant, beautiful resort with really no need to leave the property
(4) Easy, ample & free on-site parking
(5) Expansive breakfast with lots of choice

Cons:
(1) Really none

Leisure Family

10/10

Exceptional

19 Mar 2025

J Marcelo

This place was great. I would definitely stay here the next time I am in Mallorca.

Leisure Self

10/10

Exceptional

18 Sep 2024

Jake

One of the best hotels we’ve stayed at.

10/10

Exceptional

12 Sep 2024

Lili

This is the best resort I’ve been to. It is truly the bet. Amazing amenities, great ambiance, clean, beautiful- no gorgeous- view of the ocean.

Leisure Partner

10/10

Exceptional

06 Sep 2024

Monica

Amazing property!! Loved our stay there!

Leisure Family

10/10

Exceptional

31 Aug 2024

Sheallika

Great stay!

10/10

Exceptional

21 Jul 2024

Alessa Stefania

Service and facilities at the resort were exceptional. Would definitely recommended.

Leisure Partner

10/10

Exceptional

10 Jul 2024

dianna

I will happily recommend this hotel because the Service is far superior to any other hotel visited. I arrived late, food waiting in my room. Breakfast offered a fabulous selection. Lunch and evening meal fabulous quality. Reception desk very helpful. Pool lifeguard really helpful ensuring bathers have clean comfy areas to sunbathe. Room and hotel in general spotless. Thanks so much for a fabulous stay.

10/10

Exceptional

26 Jun 2024

Karyn

Best hotel I’ve ever stayed at. Beautiful property, excellent amenities, staff was so helpful and the food was delicious. Highly recommend.

Leisure Family

6/10

Pleasant

21 Jun 2024

Sean

The hotel was very good and the staff excellent. The area around the property was very poor, lots of construction and badly maintained beach front. Other hotels in area in poor condition.

Leisure Partner

10/10

Exceptional

01 Jun 2024

Gemma

Great spa, food and staff. Comfortable and quiet rooms.

Leisure Family_with_children

10/10

Exceptional

29 May 2024

Juan

Great service, friendly staff, clean rooms, property is very well maintained. We loved our stay at this hotel. It is nearby a street with shops and restaurants which was great for our afternoon walks. Also, one of the best breakfast buffets I've ever had. Would definitely go back again!

Leisure Partner

10/10

Exceptional

25 May 2024

Neven

This hotel is now one of my favourite places I’ve ever stayed in. The staff are very friendly, knowledgeable, happy to help you, and make you feel welcome. We are from Canada and unfortunately don’t speak Spanish other than a few words but the staff were not offended and were happy to help us in English. We ordered the half board which gave us breakfast and dinner. The breakfast is amazing. Such a huge spread of food on a buffet with a few options available on menu. We ate a huge breakfast which powered us through out the day as we explored the island and returned back for a wonderful dinner. The dinner menu changes each day and they display it at breakfast so you can choose if you want to eat there or prefer to try something different. If you’re interested in eating at different restaurants for dinner I would suggest only getting the breakfast. However, the dinner is great if you just want to eat back at the hotel. The dinner has a salad and dessert buffet and you have a choice of 4 items from the 1st course and then a choice of 4 items on the 2nd course. The portions are on the smaller size which is perfect for us because we kept breakfast as the larger meal of the day. There is free parking which worked out great for us as we rented a car to explore the island. The hotel was quite and that made it easy to sleep at night. By the pool there is a bar that serves lunch, drinks, and snacks throughout the day. There is a beautiful view of the sea from the pool and bar area

Leisure Partner

10/10

Exceptional

25 May 2024

Catherine

Outstanding

This hotel was beautiful. The design is stunning and waking up to the sound of the sea is just perfect.

Partner

4/10

Poor

01 May 2024

Emerson

This hotel is not a 5 star would be probably a 4 star they extended towels after use and the spa was inconveniently unattended the service at the restaurant is slowest than a slow dining, be aware that they will take anychances to charge extra like the tennis courts are in a very bad condition and still they charge for the use being part of the hotel not happy not ammused dissapointing before I gave my feedback they received in person if they reply to this like not knowing what it is and “contact us to take care or know more “ thats bs they know very well

Business_and_leisure Family

10/10

Exceptional

19 Oct 2023

Shauna

Wow, this property was absolutely beautiful. The staff were so friendly and helpful. The breakfast was delicious! Definitely recommend!

Leisure Family_with_children

6/10

Pleasant

23 Sep 2023

Olga

I paid $670 a night assuming that it’s 5 star hotel how it’s stated . Not even close , it’s no more than 3 stars . Who over rates this hotel 5 star definitely haven’t been to 5 star hotel . This hotel doesn’t cost more than 300$ a night . In my room floor was broken , stained robe , dirty towels . Very poor breakfast for $670 a night , they didn’t even have fruits . Good thing about it it’s Their staff , who was very sweet and very helpful and were willing easily to cancel rest of my stay and refund me .
Also , this hotel is for people 60 , not if in your 30s

Leisure Self

10/10

Exceptional

01 Sep 2023

Nicolas

Clean

Leisure Partner

10/10

Exceptional

19 Aug 2023

Daniela

Paradise in Mallorca. Professional, friendly and warm welcoming staff.

Leisure Family

10/10

Exceptional

23 Jul 2023

Roy

Amazing

Friends_and_family Family

10/10

Exceptional

23 Jul 2023

Roy

New hotel with great staff who projected a calmness throughout the coplex

Leisure Family

10/10

Exceptional

25 Jun 2023

Nadine

Amazing stay at the universal grand & Leon. Fantastic facilities, friendly and helpful staff and wonderful spa and treatments. We will be back. Thank you so much

Leisure Partner

10/10

Exceptional

17 Jun 2023

Fiona

Great pool, good breakfast selection and amazing room. Staff were very friendly.

Leisure Partner

10/10

Exceptional

01 Sep 2019

Fatima

Great solo holidays

This was my second time at Hotel Don Leon, this time on my own. Colònia St Jordi is a quite place, perfect for relaxing holidays. The hotel is by the sea, with a very nice cala few meters from the hotel. The Es Trenc beach is a nice walk away as well. Very profesional, friendly staff, would do everything to do your stay a great experience. Dinner at night is a la carte so much better than buffet restaurant.

Self

10/10

Exceptional

13 Aug 2018

Verified traveler

Best place to relax

We have spent some amazing few days at the Universal Don Leon hotel. Very convenient location, walking distance to great beaches, the port and the village. Perfect place for a quiet, relaxing time. The hotel is spotless, and despite being fully booked we never had the impression of being crowded. We stayed on half board basis, breakfast buffet is varied and fresh, sit in the outside area to enjoy a nice coffee under the early morning sun. Dinner is a restaurant experience every night. Menu with different options, including vegetarian and Mallorquine special dish to choose from, including salad buffet. They will assign a table for the whole of your stay on your first night.Their wine list is comprehensive and very well price, if you want to splash on a nice wine, they will keep the bottle for you for the following night if you don’t finish it. But the best feature on this hotel is the staff. Very friendly, helpful, great attention to detail and will make your stay a remarkable one. Definitely will be back.

Partner

10/10

Exceptional

02 Aug 2018

Verified traveler

A very good hotel. Rooms and service are of a high standard and staff are very friendly. The hotel is in a quiet area and a quiet part of Mallorca, so not for party types. But great beaches around.

10/10

Exceptional

25 Jul 2026

Sarka

Sehr schöne Anlage, mit großen und sauberen Zimmern. Viele Annehmlichkeiten und Services, die man nutzen kann - zB kostenfreier SUP Verleih (mit Voranmeldung), Fitness oder ein toller Spa Bereich. Was uns jedoch noch mehr gefallen hat, war das vielfaltige und leckere Speiseangebot und das äußerst freundliche und hilfsbereite Personal (egal ob an der Bar, an der Rezeption oder im Spabereich). Wir haben uns hier sehr wohlgefühlt!

10/10

Exceptional

04 Jul 2026

Åsa

Best hotell on Mallorca. If they fix scrambled eggs on the breakfast and that you can take coffee by your self it would be 11/10
We will comeback:)

Friends_and_family Family

10/10

Exceptional

30 Jun 2026

Tom

Schöne und gepflegte Anlage. Tolles Frühstück.

Partner

8/10

Excellent

13 Jun 2026

Marcos

El hotel esta impoluto. Es muy confortable. Da gusto dormir en este hotel. Personal la mayoría muy amable. El desayuno de buena calidad y variedad. Donde falla? Las zonas comunes de piscina, para mi gusto, están faltas de más vegetación y espacio. El Spa, tres veces que fui y las tres veces el agua estaba fría, aunque me dijeron que estaba a 29, pero no, con un sensor medí la temperatura y no llegaba a 20 grados, por lo que es un servicio que realmente no prestan. Por lo demás, son muy amables y detallistas. Muy cómodo y bonito.

Partner

10/10

Exceptional

07 Jun 2026

Michael

Wir waren mit ALLEM rundum zufrieden!!

Partner

8/10

Excellent

04 Jun 2026

Fiona

Front desk Miss Carmen very friendly

Partner

10/10

Exceptional

28 May 2026

Sebastian

Tolles Hotel, tolle Lage mit täglichen Sonnenuntergängen, super freundliches Personal

Family_with_children

8/10

Excellent

19 May 2026

Leon Mark Dominik

Beim Abendessen werden sehr früh die Desserts nicht mehr aufgefüllt. Sonst alles super.

Partner

10/10

Exceptional

09 May 2026

Yasmim

Experiência perfeita, tudo limpo e organizado.

Partner

10/10

Exceptional

30 Mar 2026

Robert

Sehr schönes Hotel, tolles Essen und nettes Personal. Die Massagen (Meritxe & Susanna) waren super und entspannend.
Kann ich 100% empfehlen

Partner

8/10

Excellent

26 Oct 2025

Denis

Très bon niveau dans tous les domaines

Partner

10/10

Exceptional

05 Oct 2025

Leon

Der Service ist phänomenal.

Leisure Partner

10/10

Exceptional

05 Oct 2025

Roosa

Great resort with friendly staff

The room, common areas, spa and pool area was tidy and cleaning staff was always extremely helpful with clean towels etc. Staff overall was friendly and accommodating and always made sure we had everything we needed. The weather was good during our stay so we only visited the spa a couple of times. German guests used the spa naked, this felt a little awkward for us but other than that it was a nice spa.

Friends_and_family Family

10/10

Exceptional

16 Sep 2025

Patrizia Fatima Bianca

Die Unterkunft war wunderschön. Wir hatten ein wunderschönes Doppelzimmer mit Meerblick. Das Essen was sehr gut. Das Personal war sehr freundlich und zuvorkommend.

Leisure Friends

10/10

Exceptional

16 Sep 2025

Jan und Kristina

Wir hatten wundervolle Auszeit im Universal

Partner

10/10

Exceptional

11 Sep 2025

Christian Peter

Wasserspender auf dem Flur zu laut und zu warm, er ist wohl mit der Kühlung des gefilterten Wassers überfordert.

Leisure Partner

10/10

Exceptional

28 Aug 2025

Manoel Joaquim

.

10/10

Exceptional

10 Aug 2025

Emilie

Wunderschöne Zimmer, sehr sauber, sehr freundliches Personal & eine sehr gute Auswahl beim Frühstück und Abendessen.

Leisure Family

10/10

Exceptional

20 Jul 2025

Ida

Amazing

The hotel was well above expectation. The sunbeds were comfortable, breakfast 10 out of 10, friendly staff. Everything was quiet and comfortable.

Friends_and_family Family

10/10

Exceptional

14 Jul 2025

JULIO JAVIER

Tuvimos una experencia perfecta. Las instalaciones son una maravilla. El desayuno buenísimo. Hotel muy recomendable.

Leisure Partner

10/10

Exceptional

29 Jun 2025

Rainer

Top hotel

Leisure

10/10

Exceptional

25 Jun 2025

Torsten Johannes

Sehr schöne Anlage, saubere und komfortable Ausstattung, hervorragendes Frühstücksbuffet.

Leisure Friends

4/10

Poor

20 Jun 2025

Carolina

Las expectativas eran muy altas y el hotel de 5 estrellas realmente esperaba más. La piscina privada tenía oxido y no era nada higiénico. Las rejas de la piscina tenían telarañas . Por tanto muy poco higiénico.
El aire acondicionado no funciono.
En el área del restaurante exterior había muchísimos mosquitos que no dejaban cenar en calma .
En fin, espero que mejoren porque al ser 5 estrellas los clientes esperamos lo mejor.

10/10

Exceptional

04 Jun 2025

Melissa

Das Hotel ist einfach unser Lieblingshotel, wir würden es jedem empfehlen!

Leisure Partner

4/10

Poor

03 Jun 2025

Valens

Wir haben das Hotel vor allem wegen des Spa-Bereichs und der Lage gebucht und im Schnitt rund EUR 400 pro Nacht bezahlt. Leider entsprach unser Zimmer nicht der Buchung: Statt Gartenblick erhielten wir ein Zimmer mit Blick auf den Parkplatz. Trotz offensichtlichem Fehler im Buchungssystem wurde uns nur ein kostenpflichtiges Upgrade angeboten. Auch im Gespräch mit der Eigentümerin, Frau Elena Oliver, stießen wir auf wenig Verständnis und kein Entgegenkommen.

Wichtig zu wissen: Spa-Termine sollten vor Anreise gebucht werden, sonst wird es schwierig mit Verfügbarkeiten.

Trotz der schönen Hotelanlage und des freundlichen Personals bleibt für uns ein enttäuschter Gesamteindruck zurück. Besonders bedauerlich ist, dass in einem 5-Sterne-Hotel unser Anliegen nicht angemessen berücksichtigt wurde und der Umgang mit unserer Reklamation nicht den hohen Standards entsprach, die wir erwartet hatten.

Partner

8/10

Excellent

02 Jun 2025

IGOR

O hotel esta novo e limpo, so tivemos um problema com a cama que estava separada/dividida mas logo resolveram. As toalhas podem melhorar pra um hotel 5 estrelas. atendimento otimo e café da manha maravilhoso!

Partner

10/10

Exceptional

01 Jun 2025

Anne-Sophie

Nous avons passé un séjour exceptionnel dans cet hôtel 5 étoiles à Majorque. Tout était au top : le cadre magnifique, les installations luxueuses, le personnel attentionné… Une mention spéciale pour le spa et les massages, absolument incroyables – un vrai moment de détente et de bien-être !

La restauration était également de très bonne qualité, avec des produits frais et un service impeccable. Seul petit point d’amélioration : un peu plus de variété au petit-déjeuner et au dîner serait appréciable sur plusieurs jours.

En résumé, une expérience mémorable que nous recommandons vivement, et que nous serions ravis de renouveler !

Partner

10/10

Exceptional

06 May 2025

Hanna

Ein super entspannter Aufenthalt mit tollem Essen! :) Wir kommen wieder.

Leisure Partner

10/10

Exceptional

18 Apr 2025

Natalja

Sehr sauberes hotel, guter Service und schöner Spa-Bereich.