Name: Hallmark Crown Hotel
Address: 170, Jalan Parameswara Melaka, 170, Melaka, 75000, MY

8/10

Excellent

08 Jun 2025

Sheila

Not noisy area

Leisure Family

6/10

Pleasant

16 May 2025

Chen Hau

Walking distance to shop. Building is old.

Leisure Family

8/10

Excellent

17 Apr 2025

Wipawee

Convience parking and standardise hotel service. Breakfast is good.

Leisure Partner

8/10

Excellent

31 Jan 2025

BARBARA

Liked the room, comfortable and clean. Parts of the hotel are a little worn. Not a lot of choice at breakfast but was adequate - the coffee was good. Overall good value for money.

Leisure Self

6/10

Pleasant

16 Dec 2024

Dr. Asif

Good Thing: Well Decorated, Swiming pool, Good behavior. Panalty 300rm if smoking inside.

Not like: Took extra amount 28 Rm. Said it would be refundable but actually not, Some frouits are not allowed, otherwise panalty. Room is very small.

10/10

Exceptional

13 Dec 2024

AMANDA

Clean, comfortable, free on-site parking, no frills and easy

Leisure Family

10/10

Exceptional

12 Dec 2024

AMANDA

Efficient check-in, clean, quiet. Free and easy on-site parking. Older hotel but it is okay for the price. Only one pillow per person so if you like pillows, bring your own. One towel per person which is okay but the toilet gets a bit wet after showering.

Leisure Family

6/10

Pleasant

11 Aug 2024

PUSHKAR

Very dirty.

Leisure Self

8/10

Excellent

03 Jul 2024

samantha

A very straightforward hotel. No frills. Simple rooms but with lovely new bathroom and rainforest shower. Despite simplicity it supplied everything, very good value for money, only $5/6 to Jonkers walk in a Grab taxi. Really nice music in foyer and by pool. Pool wasn’t amazing but it was quiet - I had it all to myself so 👍 Bed was comfy.

Leisure Family

6/10

Pleasant

23 Apr 2024

Verified traveler

Good and clean

For deluxe room for two people should have two bedside cabinets not just one to share.

Partner

10/10

Exceptional

16 Apr 2024

Matthew

First of all. The room was very spacious and thoughtfully allocated although I would suggest upgrading the television to a smart tv for an executive room such as this. That was the most comfortable bed I’ve slept on in a long time for my back and neck issues. I was however very disappointed with the roof top. Namely because there’s a lot of open unused space that could be utilized as green space with plants and small trees to really liven up the vibe. The pool is outdated. I feel like they are missing an opportunity for a shared recreation area up there. It’s also kind of annoying to not be able to take the elevator all the way there. The view from the roof is beautiful at night though.. granted I found it strange that they offer for sale lovely hotel branded ashtrays yet none of them are at the tables and chairs on the roof to add an element of synergistic class. The surrounded neighborhood has several run down buildings listed for sale. It’s curious to me that whoever owns the hotel hasn’t purchased and facelifted them.

Leisure Self

6/10

Pleasant

03 Mar 2023

Verified traveler

Parking ok, but nothing much to recommend it

Tired and old renovation, no frills place to sleep. The room safe was not working, but they replaced it within half an hour.

Partner

8/10

Excellent

09 Oct 2022

Kin Peng

I went as a family with 4 children, so their room with 3 beds was very suitable. My kids were happy to jump around.

The unit we got came with a big bathroom which also included a bathtub, which was another plus.

The only thing that was abit unusual was that they asked for money when i asked to get a second key card, which I thought was strange.

Next door of the hotel was a nice seafood restaurant. Reasonably priced and the food was very fresh

6/10

Pleasant

03 Feb 2022

Lloyd

Swimming pool not in use but no notice on website

8/10

Excellent

26 Sep 2020

Riad

Worth if promotion price
The breakfast was weird. You have to tell them the night before what time you will wake up and what you want to eat

Leisure Friends

6/10

Pleasant

19 Aug 2020

Nurfazlun

Bilik ada bauu kepam

Friends_and_family Friends

10/10

Exceptional

17 Aug 2020

Verified traveler

Lovely

Stayed in room 2515 (5th floor). Love my room. Definitely worth the price. Spacious bed, clean room and big toilet. Swimming pool is closed currently due to RMCO. Many parking available. Safe and easy. Will definitely come back again. Thank you

Friends_and_family Family

8/10

Excellent

08 Jul 2020

Nor azizan

PKP holiday

Check in process was very unpleasant. I have stand in line for nearly 1 hour before my turn. Overall, room cleanliness needs to be improved. Anyway, good night sleep/rest as the room was sound proof. Hardly hear anything from outside even though hotel is located next to busy road.

Friends_and_family Family

6/10

Pleasant

15 Jun 2020

Shi Mei

Worth the price paid

It was a good stay. The room and service is definitely worth the price paid. However, the actual room might not be as spacious and comfortable as the picture which might led to a higher expectation to the room.

Partner

6/10

Pleasant

06 Feb 2020

alicia

Needs a Lot of Improvement on Services and Food

hotel location not so convenient and near the jonker street: staff not warm and accomodating: room facilities is very good: carpet flooring is too old and makes the room not so clean: breakfast buffet is very bad.

Friends_and_family Family

10/10

Exceptional

30 Jan 2020

WILLIAM

Room is spacious and clean. Ample parking space. Will definitely recommend to friends.

Friends_and_family Family

6/10

Pleasant

09 Jan 2020

Iu Ming

Overall is acceptable, don’t expect too much at that range of price for a family of 4

Friends_and_family Family

6/10

Pleasant

05 Jan 2020

Liyana

I contacted the hotel reception after checked out coz we might have dropped a wallet in the room. Asked the receptionist to call back until now no return call.

Friends_and_family Family

2/10

Poor

12 Dec 2019

Joseph

Worst Hotel in Malaysia

Worst Hotel in Malaysia, don’t stay here.

Friends_and_family Family

6/10

Pleasant

19 Nov 2019

Verified traveler

Although it is a non-smoking but then the smell was bad .... My 2nd booked room air-con was not working good needed some maintenance ... And the tidying and preparation for the check in was late even we reached at 1625hrs although it should be ready at 1500hrs since the rules required us to do so.....
In the night , there were some dripping sound but it is solved as i placed a towel to contain the drips.

Leisure Family

8/10

Excellent

08 Nov 2019

Verified traveler

The family suite was spacious n comfortable. Loved the size n neatness. Tq

Friends_and_family Friends

10/10

Exceptional

31 Aug 2019

Verified traveler

get more pay less.

Leisure Family

4/10

Poor

14 Aug 2019

Verified traveler

bad service and breakfast

After a long journey, we arrived at the hotel where we had booked a room for 3. The staff asked us to pay cash for some tax and wouldn't accept credit card or wouldn't let us pay later. Since we had no cash on hands we were forced to go look for an ATM before even letting our bags. Very poor service.
So our room was booked for 3 people as mentioned in the reservation and the room was advertised for up to 3, but we got only 2 towels and the staff wanted to make us pay for a third one. Same for the included breakfast, turns out it only included 2 breakfast and we had to pay for the third one. To note that the breakfast buffet is not nice for a 4 stars hotels, a bit of fried rice and noodles, porridge, eggs and bread. I would advise to eat elsewhere.
Also beds are quite small, like 120cm which is not very wide for 2.
Access to the hotel is not easy if you're on foot, there's no sidewalk and cars pass by quickly. The hotel is about 10min walk from the historical center and not far from a mall but the direct neighborhood is not nice.

Family

4/10

Poor

12 Aug 2019

Verified traveler

The tap was in a bad condition as though it's fall easily, though still in working condition. Bathroom was dim with only 1 light at the entrance of the toilet.
The USB port wasn't working
The tv has all channels not working except for 1 Chinese channel.
I booked for 3 pax but the toiletries and pillow was given catered to 2

Family

2/10

Poor

31 Mar 2019

Verified traveler

Overall need to improve more. Rating for this hotel is 2*

Leisure Family_with_children

2/10

Poor

27 Mar 2019

Pathma

Hotel cleanliness need to be improved so much. Disappointed with pool dirty, hotel corridor all floors so bad (unclean), rooms smelling and dusty. Rating for this hotel 2*

Leisure Family_with_children

2/10

Poor

09 Feb 2019

Verified traveler

This is the first time I am writing a bad complain. Room air cond noisy during the temp cut off and request for staff to rectify the problem. They attend the problem without checking the problem more than 1 min and told us that this is normal sound due to some air pressure from the out side.( This make me confuse what they guy is telling me ) Tech staff no experience.
Secondly I request for an extra pillow cause they only provide free 3 pillow max and the rest there is a charges of RM2 for 1 pillow per night.
Third Reception staff name Mr Ng attitude is bad during my check out time where he refund me the deposit like using his own money to make the refund type.
I rented 3 rooms for 2 nights and did not get a good sleeping experience overall.

Feel very disappointing with this hotel !!!!!!!!

Bad reception Mr Ng attitude. ( I guess he did not get a bonus for 2019 and he make a revenge to all the hotel customers )

Leisure Family

2/10

Poor

02 Jan 2019

Chin Lai

I checked in about 5pm. At time 9.30pm, the aircond temperature at 28 deg C !! Then i asked for help, the technician told me that there was a leaking and they have fixed it by topping up the gas. I asked the 2 technicians were they sure it will last long by topping up the aircond gas ? They told me not to worry.
Unfortunately, at mid night 3am, the aircond turned up to 27 deg C. I called the desk, the staff came and told me that indeed this room got aircondition problem ! And he willing to change the room for me at mid-night 3.30am !!
I asked the staff why you set me up at this room at the first place when you knew it has aircondition problem ? And you have others empty perfect room that you not give to me ?? And now, at mid-night 3.30am you you want me to move ??
I have no choice to get all my family members to pack and unpack to move to another room, that also after one hour of hard talk with the staff and off duty manager-Mr. Tan.
The worse was Mr.Tan told me that there is no on duty or standby night shift technician or any facility technician around to help !! They have total 4 hotels in the town but with zero night shift facility technician !!
In case there is any electrical short-circuit safety issues, no one able to help !! It is a real safety issues !!

Family

4/10

Poor

31 Dec 2018

Verified traveler

Good location, below average facilities

Whole Hotel itself needs refurbish. Weird smell (insect's repellent) at reception and lift lobby. Room flooring carpet is old enough to be replaced but at least better than the carpet along the corridor, just like walking on dry mud.

Family

6/10

Pleasant

31 Dec 2018

Ng

Mediocre Hotel

Hotel was a little run down. Room had a musky smell when we first checked in. Tv channels are limited. Bfast is just the standard for the price that we paid. Don't expect too much.

Friends

8/10

Excellent

25 Dec 2018

Verified traveler

Nice hotel to stay,very recommended.suitable for family.

10/10

Exceptional

25 Dec 2018

Verified traveler

The family suite was large, and the beds are comfortable. Wifi was avail in the room which was great. However the tickets sold at the reception for the Oceanarium did not include the add-ons which it promised to include, and the staff did not follow up on our calls. Management should look into the matter and not sell such tickets to its guests in future.

Family

10/10

Exceptional

19 Nov 2018

stephmy

hotel close to jonker street

10/10

Exceptional

15 Oct 2018

Verified traveler

Good and near to tourist spot

A good place to stay if you are not looking for a five stars hotel, it has everything you need and it is very near to the tourist attractions.

8/10

Excellent

11 Sep 2018

Verified traveler

satiesfied

nice and cosy room

Family

2/10

Poor

23 Aug 2018

Cin

Very Bad Experience

Ask for housekeeping service and yet until 12am, we are back to the room and found that the room still the same when we went out. The worst part is we told the staff personally and hand tge tag at the door. Checking In and Out also very bad.

10/10

Exceptional

19 Aug 2018

Nan

Close to jonker Street by 15 minutes and convenient food restaurant and hawker stalls

8/10

Excellent

19 Aug 2018

ainn

Nice hotel. Even the queue is too long to wait but all staffs are friendly and helpful. Thank you.

8/10

Excellent

13 Aug 2018

Mark

Good 3* quality accommodation

Great value for money, 3* standard. Nice breakfast, friendly staff. Pool could do with some maintenance but perfectly acceptable. Easy walking distance to shops and main attractions.

Partner

8/10

Excellent

17 Jul 2018

Soma

CLEAN AND COMFORTABLE, CHEAP

We come to Melaka often and always stay at Hallmark Crown Hotel.
This is a family-friendly hotel. Many families with small children stay here and we feel safe.
As we come with 2 small kids, we chose the bigger rooms. Last trip with family was just last month (Jun 2018). The family rooms can be a little more cleaner. However, for the price, we cannot expect too much.

Booked a deluxe double room with queen bed this time. Room was cleaner and more comfortable than the rooms we had in the past. Breakfast was of limited variety, as usual. However the mee goreng was very good!

Biggest complaint is that the wi-fi is very unreliable and connection was of low quality. There was no Internet access 90% of the time in the room. Wifi connection was better in the lobby. Hotel management will do well to improve on this point.

6/10

Pleasant

13 Jul 2018

CK

bad air conditioning

6/10

Pleasant

13 Jul 2018

Denny

Overall experience are fair. Time of check-in must on 3pm onward.

4/10

Poor

29 Jun 2018

khairudin

The Room

The room I got is not what I'm expecting.Theres no view at all as if I'm staying in a prison cell.Its an old fashion hotel.

8/10

Excellent

02 Jun 2018

Lau Chew

Overall ok

10/10

Exceptional

01 Jun 2018

Verified traveler

Though the exterior looked old, surprised to find stuff I would find in 5 star hotel in the room. The room I booked has a working digital safe, ample power plugs with USB build in, toilet has bath tub, hair dryer, toilet bowl wash bidget, rain shower, mini fridge, weighing machine, ironing board. Many of these are not found in budget hotel of this price offered. Overall good. Walking distance to shopping mall.

Family

8/10

Excellent

17 Apr 2018

William

Good hotel

This hotel have no problem very good staff. Room ok . Good water pressure

Partner

6/10

Pleasant

01 Apr 2018

Eric

1 night stay at malacca hallmark crown hotel

room at block looks quite old, lift and room were smelly, definitely need some renovation. Not many choices for breakfast

2/10

Poor

17 Mar 2018

Anita

Nor for me

Never will recommend to any family or friends. Not a clean hotel, smells of mold

Family

10/10

Exceptional

11 Mar 2018

me & my friends

Good hotel, great room

Stayed 1 night, the room was superb! Huge space, comfortable bathroom. Highly recommended. Friendly staff, they even allow me park for some time so i can walk around the city for the last time after i checked out. for my personal opinion, i don't mind walking 15 minutes+- to reach the centre of Malacca. Anyway if you cannot find the nearest place for your breakfast, try toast and toast just behind the hotel about 500m away.

6/10

Pleasant

17 Feb 2018

warren

It was ok but a bit pricier for the standard. Also for the price, could have gotten a better place with breakfast.

6/10

Pleasant

20 Jan 2018

Verified traveler

Nice and comfort staying family deluxe room. Breakfast served well

6/10

Pleasant

02 Jan 2018

Steven Lai

Value for money

Value for money

Family

6/10

Pleasant

29 Dec 2017

jason

room

The bath tub is clean but the tap was loosen
Water can be drip out when turn on the tap

The link way to swimming pool was unsafe.
The aircon cooling tower and air Brower was not cover due the pool set at roof top

8/10

Excellent

29 Dec 2017

Noriani

GREAT ROOMS BUT LOUSY BREAKFAST

5 stars for the room (Room 1307) but the turn off was the breakfast. The first morning, the spread of nasi lemak, porridge and fried noodle turns me off. After 3 requests of half boiled eggs, we were served with HARD BOIL eggs.
2nd-morning spread was better but on the hind side, they could do better with a professional chef, at least with someone who knows to cook the sunny side up.
I was lucky to have this room with access to few TV channels but next door, 3 channels only. Front service to be cautious of what was being communicated to the hotel guests.

Family

8/10

Excellent

25 Dec 2017

Zulkifli

Good hotel to stay

Good stay, strategic location, but need to improve your staff service

8/10

Excellent

24 Dec 2017

ANIS ROHAYU

GREAT

It was great until we have been harrased by guests from China who came in group and stayed on left & right of our room. They keep on knocking our door in the middle of the night and shouting / making noise until I make complaint to the reception.

About the hotel, the facilites was really good and value for money. Really impressed with 2 nice vending machines and kids area (with colours pencil/drawing paper & stools +table) at the lobby. The swimming pool and children’s pool located at the Roof Top but the pool can be further improved.

Family

4/10

Poor

24 Dec 2017

Hallmark Crown Hotel

room photo doesn't match what I booked to stay

Room photos doesn't match what I've booked.

Family

8/10

Excellent

16 Dec 2017

Zuraini

All OK

Fell confortable, nice breakfast, good services.

Family

8/10

Excellent

03 Dec 2017

Karen

Hotel is close to Newton Food Centre

The hotel family suite is a decent size. Hotel location is near Newton Food Centre.

6/10

Pleasant

02 Dec 2017

Verified traveler

1. Hard to find hotel location & got lost when using google maps (been brought to housing area at Taman Bakti). Called the reception several times. The receptionist was not good on giving direction. She kept saying near the dataran pahlawan & 7E. She should've said the main landmark nearby which is the school, then it would be much easier without having to face the congested traffic.
2. The swimming pool is quite small for adult & not like what was expected
3. Other than that, it was ok & smooth checkout. Thank you.

6/10

Pleasant

10 Jul 2017

Soma

Great family hotel

I am lucky to have discovered this hotel. rates are reasonable and the location is good. Check in was fast and so was check out. Rooms are clean and comfortable. Lots of parking spaces available. No complaints. Will definitely stay here again in the future.

Family

6/10

Pleasant

25 May 2017

Verified traveler

A short stay hotel.

Location of hotel consider good for those without transport as have a food court surrounding. The breakfast have to go second building by walking if you stay at block one building. Breakfast was simple and not much choice. My room was little bit dust on the carpet. I'm get rusty water boiler in the room, very disgusting. The hotel cannot check in earlier even you arrived at 2 pm something. The hotel reception less smile, feels like they are not welcome you stay at the hotel. And by the way, they are busy talking with their walkies talkies during you check in.

Family

10/10

Exceptional

24 Feb 2017

SYED KHAIRRUL ANNUAR

Symbol of elegant n comfort

It so comfort to live here either alone or with family. The room n facilities are really satisfied. Will check in here again whenever i come to Melaka.

Family

10/10

Exceptional

10 Feb 2017

Verified traveler

Everything is good. Location near melaka raya and mahkota.. Take grab car also cheap because only nearby.

6/10

Pleasant

09 Feb 2017

Verified traveler

Hotel carpet filthy, both aisle n room. Smoky lobby area. Only one bedside table with light. Room facing wall, rubbish dump. Bed/sheets ok. Good under cover parking. Not much hotel facilities.

10/10

Exceptional

09 Feb 2017

Linda

2 days in Malacca

Very pleasantly surprised with this hotel after reading a few reviews. Took a little bit of finding because we didn't want to get a taxi but once settled in it seemed close enough to all the sites and eating places. 2 nights was only just enough time for seeing most of the things we wanted to see. The buffet breakfast had enough choice to just about satisfy most tastes but don't expect a full English, after all we are in Malaysia!!The pool was an added bonus after a day of sightseeing.

Partner

8/10

Excellent

07 Jan 2017

Verified traveler

Worth for money

Good,neat n clean place to stay.staff was friendly n helpful.breakfast good

6/10

Pleasant

05 Jan 2017

Verified traveler

Just ok.

Just ok for short trip. Nothing could be mentioned here.

6/10

Pleasant

31 Dec 2016

Soma

Nice and simple family friendly hotel

Stayed there between 19 and 23 Dec 2016 with family comprising two parents and 3 kids. Booked via Expedia.
While we were there, we saw many families with small kids and felt safe

Hotel was simple and nice. Staff were friendly. check in took less than 2 minutes probably because I had a prior booking online.Checkout was similarly quick.

Good things about the hotel:
Simple, clean room
Toothbrushes and paste, small bar soap, shower cap replenished daily
Simple and small swimming on roof top
Big car park with ample parking spaces

Can improve on:
We got a room that was close to the neighboring large restaurant and the noise from the gas containers was very bad (not hotel's fault though)
Can fix minor problems like crack on toilet door

Family

8/10

Excellent

29 Dec 2016

Verified traveler

Convenient to go shopping n family room was good.

Was good. Except breakfast spread was almost the same for 3days. Nasi lemak for 3 consecutive days. Noodles n fried rice - average only.
Room with cofee table will b great since ours was a family room n Didn't get that.

Family

10/10

Exceptional

26 Dec 2016

Wolf

Family Suits Room

Alraedy 5x Stay in the hotel escpecially the Family Suits Rooms.

6/10

Pleasant

26 Dec 2016

Verified traveler

Nice hotel.

Good location and near the town and shopping center.

6/10

Pleasant

24 Dec 2016

munawar sultanah

Breakfast not nice.swimming pool for kids only and not so clean change room.mineal water charge

Family

8/10

Excellent

23 Dec 2016

Lim

Nice budget hotel with clean n spacious room

Good for the price, clean environment , given toiletries n towel, simple breakfast is included .
Except hotel bath room , the water choke n can't drain off. Swimming pool is small

Overall - good

8/10

Excellent

22 Dec 2016

Chan CL

Short Stay

Hotel is clean and comfortable. Shouldn't complain based on the price we pay and breakfast is included.

8/10

Excellent

20 Dec 2016

LAI CHEE

Reasonable price and easy parking

Conveniently located . We booked 4 rooms but 1 of the room the air con was not working properly .
Housekeeping was not done properly . Many coffee stains were on the room floor and bathroom area .

Family

8/10

Excellent

17 Dec 2016

Suren

Nice hotel nearby town...

Overall impression is good. The room had some cigarette smell though we requested a non smoking room..That's all. Would stay again in future. Thanks.

8/10

Excellent

12 Dec 2016

michelle

Melaka weekend stay

The hotel is conveniently located and also relatively quiet. Rooms were comfortable, neat and clean.

10/10

Exceptional

08 Dec 2016

KH

Comfort and Clean

Room is clean, facility is provided such as breakfast and swimming pool, include cover car park.
Budget hotel with friendly staff.

4/10

Poor

08 Dec 2016

Khalid

Poor customer service

1 Unable to check in @ 3 pm since room was not ready despite of arriving at the hotel @ 1 pm.
2 Booked a room with view, however, the bathroom cannot be used due to outlet blockage. Replaced with another room but with no view.
3 Staff doesn't appear to be apologetic because of the poor customer service.
4 No news paper in room or at the lobby.

10/10

Exceptional

21 Nov 2016

Verified traveler

nice hotel close to town

i took family suite, the room very big and clean. very comfortable in that room.

8/10

Excellent

06 Nov 2016

Fazly

Satisfied

Spacious room and the facilities in the room is very good...4 star

6/10

Pleasant

01 Nov 2016

Ng

The children like the bathtub very much

The room is spacious but not so clean, the carpet not vacuum, requested to clean and action taken immediately.
Wifi connectivity very strong. Thumbs up
The bedhead (Frame) very dirty & found stain on it
Water cannot flow at the bathroom

Family

10/10

Exceptional

01 Oct 2016

Amar

Wonderful area and room :)

Very cosy and comfortable room. Very clean and spacious.

6/10

Pleasant

29 Sep 2016

KHAIRI

Crown again

The condition of the room in the old block is getting dated and old. However the bedding & the bathroom are still okay, At the time of my stay there is construction going on the road in front of the hotel making driving out from the hotel a bit difficult. The breakfast is very basic and it is now at the new block behind the old hotel block.

Family

8/10

Excellent

21 Sep 2016

Verified traveler

1) The receptionist didnt greet me when i register and didnt provide full info such as time for breakfast and wifi password. I overheard all the info from the other chinese receptionist.
2) The carpet got smell. Bedsheet got stain and hair. The door of wardrobe spoilt. Stagnatt water when take bath.
3) Breakfast need to improve.

2/10

Poor

19 Sep 2016

Nur Aishah

Worst hotel ever

Very poor! We arrived late around 3.30pm checked in, and went to our room just to know that our room still haven't made ready yet. Then we go down to receptionist and ask us to wait for another hour. Btw the receptionist is very unfriendly especially the woman receptionist. No eye contact very rude. We only able to check in atound 4.30pm and guess what, tge bedsheet are not properly tuck into tge bed sides, they dont wash the toilets, cups are watery. I think the only thing they did is just stretch the blankets and replace towels. Carpets are very dirty you need to wear slippers. The next day, the receptionist called our room ask us to check out on time which is on 12pm, i woke up a bit late and manage to check out around 1.15pm. And they charge us for late check out despite of the late check in yesterday! Such a waste and dissapointing!

Family

6/10

Pleasant

19 Sep 2016

Ila

Slow check-in. Really terrible!!

Should add more counter for check-in. Why put so many staff in reception area but only 1 person can assist for check-in?? Queing almost 1hour for it.

Breakfast just so-so, need improvements on it.
Please add more variety of food.

Got mineral water in rooms, but it will be charged once we check-out. They should provide is as free (complimentary).

8/10

Excellent

17 Sep 2016

Muhammad

spacious room for 4 people,near town,quite cheap

Family

6/10

Pleasant

16 Sep 2016

Verified traveler

Good for low budget hotel. 20 mins walk to Bandar Hilir. Many parking lots and safe. The bad thing my room got no view. Very boring.

8/10

Excellent

05 Sep 2016

Noniey

Swimming Pool

me and my family spend 2d1n in Malacca so we decide to check in the hotel that provide pool facilities as my husband and daughter loves to swim.. End up found this hotel which is worth for money as they also provide breakfast.. overall i satisfied w this hotel which is clean and comfy at the same time except for the wifi and location which is quite busy..

8/10

Excellent

20 May 2016

mynam

nice area, more shopping malls

fine stay

Family

6/10

Pleasant

30 Mar 2016

Verified traveler

perfect for big group

perfect place for my gang of 18 players as we took 3 family suites and deluxe rooms. would recommend to ppl who travels in big numbers

Family

10/10

Exceptional

26 Jan 2016

Verified traveler

Very big and clean toilet with bathtub and shower.

Speedy check in and out. Room was big and clean. Love the onsite car park which is super convenient.

8/10

Excellent

22 Dec 2015

Verified traveler

Depends on other guests

The bathroom was great and the room was fine. Just the pillows were too hard and the people next door were extremely noisy until 2am and started early again the next morning!