Midcity Hotel Melaka

10/10

Exceptional

26 Sep 2019

Verified traveler

Convenient

Business Self

6/10

Pleasant

30 Jul 2019

Verified traveler

Room facilities are lousy.

Quality of tower, shower shampoo are cheap staffs. TV not clear only local channels.

Friends

6/10

Pleasant

24 Dec 2018

Verified traveler

A bit old, towel was not so nice. They should change new one.
Location is ok. Have parking.
Room is not too big and a bit old

8/10

Excellent

23 Dec 2018

Verified traveler

Nice hotel. If can upgrade and provide breakfast, the more better.

2/10

Poor

12 Sep 2018

Verified traveler

Nice photos. Great exterior

Booked this hotel via hotels.com. Travel from KL to Segamat and back to Melaka for a night stay. Booked 2 rooms. Checkin was slow. Front desk managed by 1person. He took up 3 calls for room enquiries during my checkin. Went up the room and found one of the room keycard does not allowed to access. Went down to reception and the keycard was reprogram. Still the keycard does not work and finally the front desk went up to the room together. Inserting the keycard managed to open the door, suddenly heard vrooming sound from some fan. Unpleasant checkin. Given another room it was ok but later found a 4ft cracked on the mirror was not rectified. On another room, we flip over the bed lining/deco found a big burnt hole underneath. Then later found bath towel and floor mat is not at its place. Made a complaint to their management and their reply was \"its agreed the hotel fault but customer also have to understand it is peak period, so many things may have went wrong\". However, one thing I am very sure is the room rate has alao went up during peak period. Decide to stay or not is up to you..but for me is NEVER EVER STAY HERE AGAIN.

Friends

4/10

Poor

18 Jun 2018

seow teen

Poor cleanliness

towels and bath room were not clean.

Family

4/10

Poor

25 Dec 2017

Louis

Is ok one key card only I think give 2 card

Family

8/10

Excellent

28 Nov 2017

Good Gaijin

Nice hotel quiet great location!

Very courteous staff, nice location, overall cleanliness very quiet!
Very pleasant experience overall!

6/10

Pleasant

23 Nov 2017

vishal

It was good stay i can say, room size is too small compare to what we see in pics. Air conditioner was perfect, breakfast can be improved. No refrigerator in room. WiFi very poor. Overall average stay.

8/10

Excellent

30 Jul 2017

Charlotte

Nice but noisy

This was a little bit out of the way but still not far at all. There were a lot of coach tours and they were very noisy from around 6am. Overall stay was fine but noisy.

Partner

6/10

Pleasant

28 Jun 2017

Verified traveler

This is a new hotel so it came as a surprise when I experienced 2 power trips on the second night of my stay. Hotel should get this sorted out. Location wise, it is just about 10 minutes' walk to the shopping centres, which is great!

Family

6/10

Pleasant

13 Mar 2017

Steven

Good location

simple hotel with comfy bed and clean room. Stay for a night, price was reasonable and location was good and quiet.
Staff was helpful. Will return again in the near future.

8/10

Excellent

03 Feb 2017

azila

Recommended Hotel

Very comfortable and convenient for those who need privacy

4/10

Poor

03 Jan 2017

Verified traveler

Needs improvement

Staff checked me in to a room that still staying by others. End up told me it was the staff's mistake during check in progress. Each room only provide one card. The washroom is dirty.

Partner

2/10

Poor

27 Dec 2016

JP

Power Tripped 4/5 times a night!

We checked-in at about 1.30am, upon arrival the hotel lobby door was locked(Maybe is for security reason). After check-in, the first power tripped happen about 230am. When call to operator, they manage to solved it quickly. We thought it was fine since they fixed it. Somemore is already late night. Then the second blackout happen again at 730am. When call to operator, they ask us to wait till the technician report to work which is after 1 hour later. We was staying at the humid room with the infant. The technician told us not to use any plug at room, it might due some of the plug failure that causing the power tripped. Even we stop using all the plug, it still happen for 3rd and 4th times. Imaging, we are showering half way with cold water in the morning. Upon check out, we were asking whether could have some discount of the room rate as a compensation. The receptionist said we didnt request to change room. Thus no discount allowed. What a terrible experience, if we could predict it will happen so many times, we will not even book this hotel at the first place.

4/10

Poor

20 Dec 2016

New

Service by the hotel

The hotel wireless wifi was down when check in and the door lock hatch was damage and the interior bed sheet had blood stamp and lastly air con not cold had to set at 16oC. Cleanliness is so bad.

8/10

Excellent

19 Dec 2016

Rajesan

Convenient city access

It was ready upon arrival. Experience was satisfactory during stay. However hotel charged $50 ringgit for late check out.

8/10

Excellent

17 Dec 2016

marky47

Pleasant stay.

Was given the top floor with great city and ocean view. This made up for the messed up booking when double bed was booked but was given twin bed due to \"late and overwhelming demand\" as claimed by the front desk. Room was neat with modern layout and furniture. Bathroom was installed with rain-shower fitting, nice touch. Overall good experience with the hotel stay.

6/10

Pleasant

11 Dec 2016

Verified traveler

fast get-away

almost similar to Tune Hotel experience, simple, fast.

8/10

Excellent

06 Dec 2016

Verified traveler

Walking distance to mall area.

Walking distance to mall. Parking area not very big. But still okay. Issue only 1 key. Troublesome if you need to leave the key in the room for the family. Will need to get the staff to \"unlock\" the lift every time you need to go back to the room. Cleanliness is good. Sound proof not very good. Nearby got a number of massage center if you need a good massage. Breakfast without egg cooking cart. Food at breakfast is normal.

6/10

Pleasant

29 Nov 2016

Ally

We check in on sat and be informed that wifi is down and will be up again on Sunday. I ask again in Sunday, the hotel staff said sorry, wifi still cannot use but will have special arrangement for me to use wifi in room. Unfortunately never make it for me. My parents was so upset as no wifi to use.

8/10

Excellent

21 Oct 2016

Adrian

Clean and comfortable!

Clean, comfortable, toilet nicely renovated, pillows and bedsheets cosy, nothing more to ask for a hotel this price. The only drawback is no fridge, which is fine too. Overall, great stay!

6/10

Pleasant

18 Oct 2016

YU ZHEN FERRINE

Short stay 2D1N

Reception – Acceptable friendly
Parking area – limited parking lot, parking lot is open concept although is meant for hotel customer only and park at your own risk is written on the wall. Weekdays may have more available parking lot.
Room:
-Toiletries (NO) toothbrush, toothpaste, extra toilet paper, slipper
-Television channel almost 90% is Malay channel
-Sound proof – not that sure as the whole hotel seems like not much people staying at this hotel
-Air-con too slow on cooling – have request extra card to let the air-con run to cool the room
-Bed quality – acceptable
Hotel – when arrived the whole hotel is humid and hot in the lift lobby.

6/10

Pleasant

18 Oct 2016

YU ZHEN

Normal - 3D2N

Reception – Acceptable friendly
Parking area – limited parking lot, parking lot is open concept although is meant for hotel customer only and park at your own risk is written on the wall. Weekdays may have more available parking lot.
Room: Booked 2 room
-Toiletries (NO) toothbrush, toothpaste, extra toilet paper, slipper
-Bed lining have blood stain (not those fade type, meaning did not change the lining at all?),
-Television channel almost 90% is Malay channel
-Sound proof – not that sure as the whole hotel seems like not much people staying at this hotel
-Air-con too slow on cooling – have request extra card to let the air-con run to cool the room
-Bed quality – acceptable
Hotel – when arrived the whole hotel is humid and hot in the lift lobby.

6/10

Pleasant

11 Oct 2016

Ng

2 nights stay

Upon check in , was told buffet breakfast , which come with our room booking, is not available because Chef was sick. However. Hotel did prepare good breakfast for my family. Location is 10 min walk to Mahkotar Mall (one of the largest Mall) n 20min walk to Jonker Street. Staff was v friendly n helpful. Saw that guests were mainly Malaysians (Malaysian cars n spoke with Malaysian accent). TV has only about 5 local channels.

Family

8/10

Excellent

25 Sep 2016

SHIH YING

Decent hotel at a good price

Clean rooms, 10 minutes walk away from main tourist areas, 7-Eleven right behind, many notable restaurants nearby, decent breakfast (went during the low season so we had Ala Carte buffet instead of the usual buffet), no toothbrush provided, decent staff and service (room service did not even take the money I left on the counter)

2/10

Poor

20 Sep 2016

Verified traveler

TERRIBLE HOTEL

TERRIBLE HOTEL, ROOM DOOR SPOILT, TV NOT IN GOOD WORKING CONDITION, STAFF ATTITUDE BAD.

8/10

Excellent

18 Sep 2016

Jamilah

Satisfaction stay

Convenience to drive from this hotel to visit my auntie.

6/10

Pleasant

09 Aug 2016

Verified traveler

Great service!

The room had some mold on the wall and the shower cabin was showing some signs of mold as well on the corners.
We booked a room with queen size bed, but due to weekend we got two seperate beds, but the next day was Monday and we got another room with a queen size bed. Well done!

Partner

6/10

Pleasant

14 Jun 2016

Verified traveler

An ordinary hotel

Just an ordinary hotel. The only thing worth mentioning is its location where some good restaurants are located.

Family

8/10

Excellent

16 May 2016

Yeo

One night stay

Check in at 4pm. The lobby is clean and spacious. I like the room very much. Because it has a small walkway in. So as to create a bit of privacy. Do take note that toothbrush not provided. The aircon leaked so I placed a plastic container to collect the water.
Surrouding is full of restaurants. So don't worry about hungry. But its quite far away from the tourist attractions. 20min to drive.

Partner

6/10

Pleasant

24 Apr 2016

Verified traveler

Give and take,i guess?

Overall it was great,only a few blocks away from shopping malls and various sightseeing places. The wifi is really terrible tho.

Family

6/10

Pleasant

18 Jan 2016

Verified traveler

nice but OK

Just a normal hotel with new building and design. Nothing impressed despite of high rates compared to normal hotel a bit far from main area (megamall). Need a transport if u want go to interesting area like a famosa and taming sari.

6/10

Pleasant

04 Jan 2016

SURIANI

moderate only

1st we come, confuse about location,because this hotel like nearly mid off the road and corner building.no parking on the building itself.parking at near hotel they provided.the room was good.bed and air conditioning good but quite small.no variety in breakfast.overall it so so to me.to me it only like 2.5 star hotel

Partner

8/10

Excellent

30 Dec 2015

Matt

Good location, and great room for the price.

We stayed at Mid City at the start of December 2015. We had booked a family room (2 queen beds), and we were quite happy with the hotel,considering its price. Breakfast was included as well which made it easier for us.
The hotel is in a good location about 10 minutes walk to a large shopping mall. It is only a little further along and you also come to Jonker Night Walk.
Would happily stay here again.

6/10

Pleasant

17 Dec 2015

Verified traveler

Please improve on wifi service. Terrible

Family

8/10

Excellent

09 Dec 2015

Verified traveler

A great stay and nice.

Family

6/10

Pleasant

23 Nov 2015

Connie Devi

Room was good, but the food was bad

It was a great hotel, the staff is friendly, but the breakfast was so bad, it look like left over food, and they did not refill the food.

4/10

Poor

09 Nov 2015

Pearl

Not going back.

Probably will not return again. Bin in the room was not cleared upon checkin. Debris in the toilet bowl. Wifi was really bad. Requested for toilet paper and never arrived. Requested for extra pillow and was charged RM5 upon checkout. Was not told that there was a charge when I made a request. Doubt I will go back, given that there are so many other hotels in that vicinity. Bfast spread was bad too.

Partner

6/10

Pleasant

14 Oct 2015

Verified traveler

Ordinary Stay

Nothing to crow about this hotel. Just ordinary that cater for large family. Internet speed was slow.

Family

8/10

Excellent

30 Sep 2015

Verified traveler

Recommend for family stay

Overall service was good and staffs are friendly. No much choice for breakfast buffet but acceptable for amount paid.

Family

8/10

Excellent

07 Sep 2015

Lee

Cleanliness is okay but air conditioner not cooling.
Staff friendly and helpful.
Walking distance to Jonker st but not near.

Family

6/10

Pleasant

30 Aug 2015

FRANCIS

It could have been better....!

Very basic amenities.Friendly reception. There's free but poor Wifi connectivity. Carparking is free,but in open air area or behind the hotel - security extremely doubtful. Don't exoect the feel welcomed. For the price paid, expect rowdy, noisy guest returning in the dead of night from the 'entertainment' area near the hotel, and causing a ruckus that's very audible through the thin walls of the rooms!

Family

6/10

Pleasant

30 Aug 2015

Abu

good

Family

6/10

Pleasant

18 Aug 2015

Cici

Smoke smell in the room

There's smoke smell come into the room during night time. We're not sure where the smell comes from... suspect someone smoking in the corridor or staircase.

Family

10/10

Exceptional

10 Aug 2015

CHEW

Excellent

Family

8/10

Excellent

03 Aug 2015

Ahmed

Melaka center area

Easy to go the famous place .

Partner

6/10

Pleasant

29 Jul 2015

CLAMA RATHA

though it is not in the heart of the bandahara walking for a good 15-20 minutes was fine. no pool to chill out.

Partner

6/10

Pleasant

24 Jul 2015

GUO WEI

budget hotel

Room cleanliness is acceptable just that floor is without carpet. Nothing to shout about. Breakfast choice was simple without much variety. Overall is ok if you go for budget.

Partner

6/10

Pleasant

21 Jul 2015

Hui Ying

Air cond compressor very noisy

Family

4/10

Poor

13 Jul 2015

Elaine

Junior Suite Stay (10.07.15 to 11.07.15)

We were travelled in 3 pax inclusive of one elderly who is not so convenient in walking
The check-in process is taken too long time. Initial, they had put us in 3rd floor, but when complained no chiller in Junior Suite, they told us that they had given us a wrong room and move us to 4th floor, but still no chiller in room. End-up; the staff had move a chiller from other room to us after long waiting and walk up and down with our luggage

The most surprising thing was extra pillow have to charge RM5.00/pc per night when we requested to the front desk. My advise to those who travel with kids or elderly; better bring your own pillow if required

Buffet breakfast was terrible and limited choice.

However, the service provided by the staff is still ok and at least they greet the guest

8/10

Excellent

29 Jun 2015

KHAIRI

In the Middle of the City stay

The room was nice, clean and comfortable. As my stay was in the month of Ramadan (fasting month) I was treated to a sahur (before dawn) meal (instead of breakfast in the morning). The staffs were attentive and courteous and made calls to remind me of my sahur meal.
However the parking spaces for cars is limited.
Will stay again.

6/10

Pleasant

09 Jun 2015

Verified traveler

enjoyable trip in Melaka

Breakfast was Ok, nothing great. Compared to the rest of Melaka it fared in the lower range. The hotel served breakfast from 7-10.30am and there was a greater variety after 9am.

We had the room with single twin beds- comfortable and spacious.

hotel staff were students-kind and gracious.

Family

8/10

Excellent

27 May 2015

Azri zulfarhan

Bike friendly hotel with great view & great price

Pleasant stay. room was spacious and view was nice.
has motorcycle parking lot. safe and guard available for those on a bike trip

Family

6/10

Pleasant

19 May 2015

Verified traveler

peaceful stay

Quite peaceful stay. corridors along the room no air conditioning. Room heat ice sauna when check in. Overall was satisfied.

Family

2/10

Poor

12 May 2015

sanny

NOT VALUE FOR DOLLAR. DEFINITELY NOT RECOMMENDED.

Staff unresponsive to simple request for extra TINY soap for a 2 persons room. Was told by staff to purchase toiletries. Staff unable to communicate in simple English.
Air conditioning is pathetic. Breakfast is frugal of choice. Coffee is of cheap variety. car park is almost non existence except for 4-5 parking lots.

Family

4/10

Poor

10 May 2015

Mimi

Poor and frugal hotel. not value for dollar at all

room is small, air conditioning poor. staff are ill trained and not helpful, hardly speak English.toiletries are frugal. request for more soap (given one tiny soap for two persons)were rejected but instead told to pay for it.

Family

10/10

Exceptional

09 May 2015

Mariam

****

The room nice and comfortable..helpful staff..

Family

4/10

Poor

05 May 2015

Jocelyn

It felt like a budget hotel

My 80yr old grandma was with us on this trip. She can't walk too fast and for too long. The front desk was very helpful in getting us a cab. And when there was none, offered someone in their office with a car to drive us to our destination. Midcity is a basic hotel. No toothbrush,no bedroom slippers, no bathrobes, no fridge. However their beds were comfortable, linens were clean and neatly arranged. They need to be careful not to over look cleaning their cups though.... Oh! And breakfast... Not so great.

Family

8/10

Excellent

27 Apr 2015

KC

Clean new hotel

New hotel. Room clean and bed comfortable. Friendly staff at reception. Shops nearby. The coffee making area in the room was not cleaned - coffee stains are still there. Breakfast choices rather limited.

6/10

Pleasant

21 Mar 2015

JEFFREY

Good stay

Good and comfortable stay for the family. Good front desk service. Staff need to improve on their presentation. Seen staff not in proper attire working. Within 20 mins walking distance to the nearest mall.

Family

8/10

Excellent

28 Feb 2015

kuek hin

Good value for money .

Very convenient. Others drive here for food. We just walk. Also v near to shops.

Family

8/10

Excellent

08 Feb 2015

Wayne

Value for money

Good location at Melaka Raya area which near to shopping area. Efficient check-in and check-out. Overall is good except air-con leaking.

8/10

Excellent

23 Dec 2014

Verified traveler

Not so clean toilet

The toilet isn't that clean. Leftover cigarette ash on the cups, used shampoo and shower cream still left in the toilet. The toilet bowl is not clean as well.

Partner

6/10

Pleasant

17 Dec 2014

Gana

Breakfast Menu

Hi everything was alright but need to improve the breakfast. Orange juice is a must so I do hope that you will add to the breakfast menu. Do improve the menu - make it an international buffet. Cheers

Family

4/10

Poor

15 Dec 2014

abc

Clean small room

Breakfast not much of choices given. Clean and staff friendly.

6/10

Pleasant

15 Dec 2014

Verified traveler

no-frills room

A no-frills room, suitable for just 1 or 2 nights stay.

Partner

10/10

Exceptional

14 Dec 2014

Louis

Will come back to stay again.

This Melaka trip is enjoyable and smooth driving from SG with 6 adults in a vehicle, we booked 3 rooms for 2 nights stay.
Easy to find as long as you know how to use Google Map on your mobile phone.
We stayed on the 6th floor, sea-view side was nice, but beware of the heat wave, close the curtains if you would prefer a cooler room temperature and remember to request for 2pcs of RFID Room card, when you go for shopping just leave the card into the card slot and it would keep your room cool.
It is a New Hotel, rooms are clean, breakfast is nice and I had a chance to talk to the Chief Romzi, but remember to request for pepper and salt as it is not provided to every table.

Family

8/10

Excellent

25 Nov 2014

Verified traveler

New hotel with clean rooms

Room is very new, clean and quite comfortable... Some lights not working, called them and they said would come to repair, but no one came... Other than that, I think overall is quite ok...

Family

10/10

Exceptional

23 Nov 2014

Victoryme

Nice, clean hotel worth the price paid.

Book a Family suite with 1 king bed and 2 singles just nice for my family of 4. Room is cleaned & spacious that make it comfort. Free coffee & Chinese tea sachets with kettle. Room lights are bright with several switch controls. Maybe is because the hotel is new. Hope they can keep up the cleanliness. Good view. 5 to 10 mins walk to several big shopping malls. Free parking and come with 4 breakfast. Breakfast is normal but we are satisfied with the local breakfast. With the price I paid with 30% less as advertised, is worth the stay.

Family

6/10

Pleasant

22 Nov 2014

isaac

Not convenient to the hotspot

Just a place for short stays. Gg. Cc v.

6/10

Pleasant

16 Nov 2014

Elvi

Pleasant stay

The hotel room was generally clean. However, there were some insects on our beds. When we tried to kill them, they 'jumped' away. I think they were springtails. Since these insects do not feed on human blood, we were alright with it and slept well. Breakfast was alright.

8/10

Excellent

16 Nov 2014

Verified traveler

Good location and reasonable price.

The hotel is situated along Jln Melaka Raya which seems more like a business district than tourist place. The hotel is quite new. The only set back is that our family room did not have a fridge. They also provided mineral water bottle for us. Breakfast was very good on the first day, but the next day, a different chef cooked and the food was not good. Don't expect a good spread of buffet at all. In fact, their western food is not a good option. I think they are better with the local food. My family and I loved their fried bee hoon and nasi lemak. The hotel staff were friendly and accomodating. Only 1 of them had difficulty understanding my questions. It is 5 minutes drive to Newton Food Centre (a hawker center with great food at cheap prices). And it is also within walking distance to Kota Lucky Thai Massage - saw their flyer in the lobby. Kota Lucky provides pick up from the hotel.

Family

6/10

Pleasant

04 Nov 2014

Jen Hon

Reasonable, comfortable and worthy for the prcie.

Comfortable as compared to other hotels nearby.

Partner

8/10

Excellent

13 Oct 2014

Verified traveler

Nice hotel and good location

There are quite a lot of restaurants within this hotel vicinity. Quite convenient. For coffee lover, don't forget to visit Khaki Coffee Bar. Must try!