Albergo Terminus

Italy , Como
COMO, Lungo Lario Trieste, 14
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100 reviews shown

6/10

Pleasant

15 Jun 2026

Tom

The hotel rooms are extremely small and feel quite cramped, making it difficult for a couple to comfortably unpack and spread out their belongings. The staff, particularly some of the bartenders and security personnel, came across as unfriendly and unwelcoming. During breakfast, I was asked more than five times whether I was actually staying at the hotel, which felt unnecessary and uncomfortable.

The breakfast service was also very slow. On multiple occasions, coffee arrived so late that I had nearly finished eating by the time it was served. Overall, the property feels overpriced for what it offers and could benefit from some much-needed updates and maintenance.

The one major positive is the location, which is very convenient and makes it easy to explore the area. Unfortunately, the overall experience did not justify the price, and I would not choose to stay here again.

Partner

10/10

Exceptional

04 Jun 2026

Gerard

Great location
Beautiful, well kept hotel
Kind helpful staff.

Friends_and_family Friends

10/10

Exceptional

20 May 2026

James

Great hotel in a great location. Staff was awesome. Very convenient location Would stay again.

Partner

10/10

Exceptional

20 May 2026

Donna

Beautiful suite overlooking the lake. Excellent service and amenities. First choice for return visits.

Partner

8/10

Excellent

18 May 2026

Blake

Probably the best location possible in Como, literally right across the street from the ferries. Rooms do not have coffee makers. Internet did not work in our room, even after having the it guy come to our room. TV’s in room are very small.

Family

10/10

Exceptional

18 May 2026

KERRY

Beautiful room, delicious bar and food with excellent service. Would highly recommend this hotel both for location and experience. Thank you so much for everything! We will miss you!

Partner

10/10

Exceptional

13 May 2026

Guy

Great location on the lake and right across from the ferry. Center of everything else in Como. The place is beautiful. Our room was upgraded and very very nice . It was clean and the staff was incredibly helpful. Highly recommended.

Family

10/10

Exceptional

12 May 2026

Armine

The location of the property was amazing. The restaurant was such a beautiful setting overlooking the water. Morning breakfast was excellent. Evening drinks in the cozy atmosphere were great. The staff was so helpful with any questions we had. Truly made the stay In Como all that much better.

Partner

10/10

Exceptional

09 May 2026

Chung-Wai

Great location. Lovely public spaces.

Partner

10/10

Exceptional

28 Apr 2026

pauline

Best Location in Como. Easy parking to then do everything on foot. The style of the hotel was lovely. We had a great stay there, it definitely made our Como experience better.

Partner

10/10

Exceptional

28 Apr 2026

Leah

Loved everything about it. Excellent location but not chaotic like some other locations might be. Lovely staff, comfortable bed and pillows, great restaurant.

Self

10/10

Exceptional

25 Apr 2026

Angela

The staff was very helpful. Rooms were very clean. The hotel is super convenient. Loved the stay!

Partner

10/10

Exceptional

16 Apr 2026

Ashwani

Everything about this property was wonderful. The fact that it had parking made things very convenient. The welcome reception was lovely and the room was small which was expected, had an absolutely gorgeous view of the lake. The breakfast buffet was complete at the atmosphere at the bar and breakfast area. Also had a fantastic vibe and view of the lake. Strongly recommend this property

4/10

Poor

14 Apr 2026

Georgina

Despite the hotel’s beautiful location, my stay was extremely disappointing. I was devastated to be given possibly the worst room in the hotel. A ‘superior double’ on level 2 (number 212). It faces the side street, so close to the pavement that I could hear every passer by throughout the night. At 5.45am you have the noise from the street cleaners, local shops, deliveries etc making it impossible to sleep! On top of that, the live entertainment from the bar was so loud in my room until late that I had to put on noise cancelling headphones to get some peace.

One curtain could not be fully closed because there was no rail?! This felt both cheap and careless - allowing street lights to shine into the room all night. The bathroom offered no better privacy or comfort, so I ended up showering with the lights off. The wardrobe randomly had no handles?! so I really struggled to open it…

Dinner was ok, I particularly enjoyed the beautiful view of the lake and they have a nice selection of wines.

After reading previous reviews I was disappointed to find the reception staff unfriendly when I was leaving, which only reinforced the poor impression left by the stay. Although maybe if I had had better sleep I wouldn’t have minded so much.

It is such a shame, because I was genuinely excited about this stay and although the setting is lovely, after this experience and the worst nights sleep I’ve had in a long time, I would not return.

10/10

Exceptional

25 Mar 2026

Natalie

An absolutely stunning hotel. Staff so friendly and could not do enough to help. Can’t wait to return

Friends

10/10

Exceptional

16 Mar 2026

Stacey

The staff at the hotel were all SO wonderful and kind and helpful. The ladies at the front desk helped us with all of our needs. From bus schedules to things to do.
The room itself was clean and spacious and the bed was extremely comfortable. We had a king sized bed (which is rare in Europe).
Breakfast every morning was delicious.
The location is perfect.
Couldn’t have asked for a better stay!

10/10

Exceptional

05 Mar 2026

Michael

Excellent location. Friendly staff. Very nice breakfast. Certainly return.

Partner

10/10

Exceptional

26 Feb 2026

adam

Nice little boutique hotel. Great restaurant and bar area. Excellent location, I don't know if you can get much closer to the action. Staff was helpful and we would go back for sure. Walkable to both train stations which was convenient for travel to Milan or other areas.

Partner

10/10

Exceptional

16 Feb 2026

andrew

I liked everything about this hotel. The staff were courteous and friendly. I was travelling alone and had booked a single room. While it was quite small, it was really nice and I had a view of the lake. The hotel has a great old world charm. The restaurant was very nice and the breakfast was excellent and included in the price. I can thoroughly recommend the Albergo terminus.

Leisure Self

10/10

Exceptional

15 Feb 2026

Rachel

Great breakfast! Clean and Comfortable room

10/10

Exceptional

22 Jan 2026

Lia

The hotel is exquisite. My room, the junior suite, was moderately priced, and had a huge terrace with a lake view, as did the high-ceilinged room with a big arched window. Every detail was luxurious, and it was immaculate. It was nicer than most 5 star hotels I’ve stayed in. The breakfast was grand, the common sitting room was gorgeous, the staff was warm and helpful, and it’s just steps from the lake and the duomo. I’d give it 10 stars if I could. It helped make Como the highlight of my trip so far.

Leisure Self

10/10

Exceptional

12 Jan 2026

Annette C

So many good things to say about this quintessential Italian hotel. It is beautifully decorated, the staff are very helpful, great location, extensive European breakfast in a beautiful room overlooking Lake Como. I ate dinner there on my first night and it was very good. Our room was a king deluxe overlooking the adjacent piazza. It was spacious and including a small fridge and microwave. I would stay there again.

Leisure Family

10/10

Exceptional

24 Nov 2025

Janice

balcony offer nice lake view breakfast was delicious and grace was very attentive Excellent Hotel and the Best in como city !!

Friends_and_family Friends

10/10

Exceptional

14 Nov 2025

Daniel

Amazing breakfast! Fantastic location. Very helpful staff. Great resturant. Enjoyed for our honeymoon.

Leisure Partner

10/10

Exceptional

14 Oct 2025

Alan

Great location. Had a small problem and staff handled it perfectly.

10/10

Exceptional

05 Oct 2025

Jean

Beautiful hotel, well kept, tremendous service, convenient location to shopping, food, train, ferry and delicious breakfast included in daily rate.

Leisure

8/10

Excellent

01 Oct 2025

Marcia

Poor wifi strength

Partner

8/10

Excellent

25 Sep 2025

Dina

Great location , friendly staff at the front desk and restaurants, there wasn’t any vegetarian options in the restaurant so had to eat out , the shower was not good as the pressure was low and the shower over the bath made it hard to use .

For a 4 star hotel I was surprised to find that there were no English channels on the dated tv , usually it wouldn’t be a issue but the days we were there it was raining and we ended up spending a lot of time in the room .

Leisure Partner

8/10

Excellent

01 Sep 2025

Aram

Was clean and great location and staff was great . Room was small and noisy early morning because of pickup cars and trucks and they were talking loud wile waiting for their pickup.

Leisure Family

8/10

Excellent

31 Aug 2025

Linda

We stayed for a night and it was very nice. Very clean with on site parking. Very good location.

Leisure Partner

10/10

Exceptional

10 Aug 2025

RICHARD

Immaculately preserved older hotel in the middle of Como activity. Must do lake boat rides are a few minutes away across the street. The hotel dining is better than anything nearby. Great variety for breakfast buffet.

Leisure Family_with_children

10/10

Exceptional

09 Aug 2025

Kenneth

Better food recommendations around the area.

Leisure Family

8/10

Excellent

13 Jul 2025

SYLVIA

Central location . A bit pricy .

Leisure Partner

10/10

Exceptional

06 Jul 2025

Ponora

Beautiful boutique hotel at a very good location. Charming. Even a place to park on site if you rented a car.

Leisure Partner

8/10

Excellent

05 Jul 2025

Angela

Everything was great except for wifi was weak & power points didn’t work. Breakfast was excellent & dining area was beautiful. Staff were friendly & helpful. Very conveniently located.

10/10

Exceptional

27 Jun 2025

Kristen

Great location

Leisure Partner

8/10

Excellent

25 Jun 2025

Fiona

ArtDeco hotel but needs upgrading. The bathroom shower was a nightmare as I have a disability and it was so difficult to access the shower over bath.
All just a bit faded for the price in my opinion.

10/10

Exceptional

20 Jun 2025

Kamrin J

Very good hotel, right by the train station and right by the lake.

10/10

Exceptional

16 Jun 2025

Susan

Great location and dining experiences

Lovely Hotel,
The front desk staff was not overly friendly, luckly there was a nice young lady in training who was sweet and helpful
Great Location
Breakfast and dining experience was some of the best!

Friends_and_family Family

10/10

Exceptional

29 Apr 2025

Mustafa Kemal

was very good

Business_and_leisure Family

10/10

Exceptional

22 Apr 2025

Jerome

Beautiful hotel with excellent service. Very good breakfast with many dining options nearby. Close to the ferry and lake boat tours.

Leisure

8/10

Excellent

16 Apr 2025

PAJA

We enjoyed our stay but the room that we had was next to an alley and it was noisy even with the window close. During this time of month (April) we have to leave it open as it gets very hot in the room since the AC is not on yet. The hotel provided us with a fan so that helps a little. The hotel itself is very presentable and very close to everything.

Leisure Partner

10/10

Exceptional

10 Apr 2025

David

The hotel was in a great location. The rooms and restaurant are beautiful. Service was outstanding. We enjoyed our stay very much

Partner

10/10

Exceptional

06 Mar 2025

Justin

Amazing hotel and great area for restaurants and transportation

Leisure Partner

10/10

Exceptional

03 Mar 2025

Yvonne

I really enjoyed coming back to Albergo Terminus after COVID. It’s been about 10 years since I was last here and I could see some improvements.

Dining room is adjacent and is outdoors. Should be perfect in Spring and Summer. Food for breakfast was excellent. Omelettes made to order.

Room was bigger than last time but didn’t have the view of the lake. Eating buffet breakfast in front of the lake was heavenly.

Leisure Self

10/10

Exceptional

16 Feb 2025

Hassan

Very comfortable bed. Very good breakfast..even their coffee is great..very close to the lake..

Business

10/10

Exceptional

06 Feb 2025

John

We liked the hotel so much we extended our stay for two night. My wife was sick for one day and the chef made her minestrone from scratch. Such nice people!

Partner

10/10

Exceptional

04 Feb 2025

John

Right by Lake Como and the old town. Charming location. Lovely staff.

Leisure Partner

10/10

Exceptional

03 Jan 2025

Hermann

Great location

Great location, don’t stay any farther in Como, excellent breakfast and good size room

Friends_and_family Family

10/10

Exceptional

14 Dec 2024

Scott

Como at Christmas

Stayed in a junior suite with a beautiful view of Lake Como and a large private balcony. The food and service was very good. I would stay here again.

Friends_and_family Friends

10/10

Exceptional

25 Nov 2024

James

Visiting a friend

Very Happy with the short stay

Friends_and_family Friends

10/10

Exceptional

23 Nov 2024

Jill

The property is stunning. The service was very good. My only complaint was that once in a floor by elevator, you might still have to walk up 10 steps to the level your room was in, like we did. If you have mobility issues, this can be a vig problem, as it was with us. Otherwise, the restaurant is excellent and beautiful and the rooms comfortable and very pretty.

8/10

Excellent

05 Nov 2024

Joshua

Room was warm had window open no air very loud outside until 12 at night. Otherwise very nice place. Vintage. Breakfast was great staff was great

Leisure Partner

8/10

Excellent

01 Oct 2024

Shahryar

Property has a feel of a grand hotel. The room is updated and on the larger side. The restaurant is beautiful and overlooks the lake. You can walk everywhere and the boat stops on the other side of the street. Highly recommend

Leisure Partner

10/10

Exceptional

14 Jul 2024

Louis

Amazing experience and best value for the money. Excellent, caring guest staff at all levels. Best location in Como!!

Leisure Partner

10/10

Exceptional

02 Jul 2024

Lori

Great property across the street from Lake Como.
Staff was very attentive and helpful. Breakfast was wonderful.

Leisure Family

10/10

Exceptional

30 May 2024

Juliana

Location is great.

Leisure

10/10

Exceptional

28 Apr 2024

Victoria

Close to everything and I loved the style of the hotel. The restaurant and outdoor area was fantastic.

Leisure Partner

10/10

Exceptional

10 Mar 2024

Ibrahim

Very nice and hotel , friendly staff and excellent restaurant, been staying there for the last 15 years

Leisure

10/10

Exceptional

15 Feb 2024

Anthony

Helpful staff and great location

From the time I checked in, the staff were friendly and helpful. My room was comfortable and well-appointed and maintained. Excellent location, and I would stay here again when I come back to Como

Self

8/10

Excellent

06 Jan 2024

Lisa

Only one thing i wasn't happy with.we would've liked to have had cocktails in the evening at the bar room wth the view but was told every night it was booked for dinner or parties.i paid for that part but wasn't able to use.

Leisure Family

10/10

Exceptional

08 Dec 2023

Renan

Conveniently located near everything

Leisure Family_with_children

10/10

Exceptional

25 Nov 2023

Diana

Elegant but affordable stay in Lake Como

Very close to the train station (14 min walking from Como San Giovanni station and about 5 min from Como Nord Lago.
Place is elegant but laid back. Rooms have traditional wood furniture but pops of color and nice window, it’s pretty quiet… no rooms with lake vie but it’s just steps aways from the lake and ferry station. Breakfast was superb! Service was fabulous, would stay there again in a heart beat~

Self

10/10

Exceptional

03 Sep 2023

John

This is a magnificent hotel, with a professional staff that did everything possible to make our stay a once in a life time experience

10/10

Exceptional

25 Jul 2023

Jason Orosz

Great place to stay in Lake Como - would definitely recommend. Unfortunate there was some some waterfront construction while we were in town but that’s life….the lake view from the hotel restaurant was still fantastic.

10/10

Exceptional

20 Jul 2023

DAVID

Great hotel and services

Friends_and_family Friends

10/10

Exceptional

12 Jun 2023

John

The bar's open air garden was a nice setting for an evening cocktail. There was a downpour that kept us in one evening, and we were pleasantly surprised at the quality of the food we ordered at the hotel restaurant.

Leisure Partner

10/10

Exceptional

05 May 2023

Laura

The bed linens are first class. So luxurious. The interior smells amazing! The waiter at the bar is a gem. Service is first class

Leisure Self

10/10

Exceptional

30 Apr 2023

Michelle

The hotel is spectacular! Perfect location on the waterfront and beautiful views from the restaurant. The hotel is classy and rich in history. Our room was a perfect size with a roomy bathroom. The breakfast that came with the stay was in the gorgeous restaurant and very generous. The only thing we did not like was the view of the alleyway and garbage from our room.

Leisure Partner

10/10

Exceptional

03 Apr 2023

Deborah

The room was wonderful. The staff in the restaurant were friendly, kind and helpful. Great experience.

Business

10/10

Exceptional

10 Mar 2023

Ruth

Stunning property with professional, polite and helpful staff the room was beautiful and comfy with amazing views of the lake. Perfectly situated for access to shopping and dining and all lake activities. The food and bar are beautiful and breakfast was excellent with a special shout out to Jade who was our smiley, helpful waitress

Leisure Partner

10/10

Exceptional

03 Mar 2023

Ibrahim

Perfect location, friendly staff and excellent restaurant.

Leisure Friends

10/10

Exceptional

05 Dec 2022

Matthias

Luxurious interior, nice staff, great breakfast, nice view. Entry-level rooms are a bit small.

Leisure Partner

10/10

Exceptional

27 Nov 2022

Tracy

The Staff were outstanding!! Everyone from the front desk team to the breakfast staff were friendly, helpful and gracious! The property is lovely and very convenient for exploring Como. I would highly recommend this property!

Leisure Self

10/10

Exceptional

16 Nov 2022

Zineb

Amazing staff and very clean hotel. Location is perfect.
We had an amazing night here and the breakfast was varied and catered for everyone.

Leisure Friends

10/10

Exceptional

06 Oct 2022

Diana

Beautiful Hotel

This is a beautiful hotel with a full delicious breakfast buffet of hot foods and ham, cheeses, etc. The beds are comfortable and the rooms are spacious and it’s located on the waterfront. The staff is very friendly and helpful. A wonderful location next to restaurants and old churches. Absolutely stunning views. Love Como.

Friends_and_family Family

10/10

Exceptional

20 Sep 2022

María Alícia

Great location

Leisure Family

4/10

Poor

16 Sep 2022

Gregory

hotel

room was very small and bathroom and ahower were difficult

Friends_and_family Friends

10/10

Exceptional

01 Sep 2022

David

I like it

10/10

Exceptional

14 Aug 2022

Denise

This hotel was amazing! The staff were so helpful with helping navigate Como and also had great food recommendations. The hotel itself is very charming and had a great breakfast included.

Leisure Partner

8/10

Excellent

09 Aug 2022

Hilda

Close to the beach and shopping area

Leisure Family

4/10

Poor

22 Jul 2022

James

Beautiful hotel itself, but surrounding construction was an eyesore and noisy.

Leisure Partner

10/10

Exceptional

06 Jul 2022

Neil

Would definitely stay again if in Como

Lovely classical style hotel. Well located within Como.
Nice people. Very nice breakfast and on-site dining.

Partner

6/10

Pleasant

01 Jul 2022

Elana

The hotel is old an in need of an upgrade. Hallways can be convoluted. The bed creeped each time we moved. The decor in general needs updating.
The staff however were mostly good and helpful. Food was also good.

Leisure Partner

8/10

Excellent

24 Jun 2022

Richard

Nice but
Rooms are small

Leisure Family

10/10

Exceptional

21 Jun 2022

Dave

The staff at this hotel are amazing! Super helpful and accommodating. I love this hotel!!

Business Self

6/10

Pleasant

17 Jun 2022

Dr. Stephen

Noisy. Noisy. Noisy. If you like loud people you will like this hotel. Plus the rooms are minuscule. Smallest hotel room I’ve ever been in.

Leisure Partner

8/10

Excellent

23 May 2022

Eric

Como is crowded…

The Alberto Terminus is a good hotel but lacks the smaller hotel vibe that we like. There is construction underway across the street which will be there for another year it so. The view from our room was fine but we would have preferred it without the tower crane..:)… breakfasts were good, bar service was fair, room was on the smaller side…. Como was very crowded while we visited…. This is probably the norm now so advised!

Partner

10/10

Exceptional

16 Feb 2022

Kerri

Sublime

Oh my gosh, this was the loveliest stay. Everyone at the hotel was so kind and thoughtful. The bed was sublimely comfortable with super crisp white linens and a lake view upgrade. The breakfast room was so cool, and loads included. They kindly kept my luggage while I went around the lake after checkout.
Just perfect.

Self

10/10

Exceptional

04 Dec 2021

Todd

Great Location

Hotel was in a great location, just down the street from the Como Lago station and right next to the lake. The complimentary breakfast was very good and the staff was friendly.

Partner

10/10

Exceptional

21 Oct 2021

Stephanie

Parking was SO EASY which was great. We could park right in front which made things so easy, for 20/day. Super walkable area. Staff really is wonderful, just an incredible stay great place wonderful staff.

Partner

10/10

Exceptional

19 Oct 2021

dorit

PERFECT

AMAZING vacation , great location close to everything,
Great service- thank you Claudia for everything !!!
we stayed at room 300- beautiful terrace, It was magical, great experience - Definitely will come back

Partner

8/10

Excellent

15 Oct 2021

Douglas

Lovely hotel right on the lake

Amazing location. And the hotel was lovely. Room was a little small snd the water pressure a little weak which is the only reason for marking it down a bit

Partner

2/10

Poor

05 Oct 2021

Bradley

On expedia this hotel is listed \"Albergo Terminus is located on the beach\". IT IS NOT ON THE BEACH. IT IS NOT EVEN CLOSE TO THE BEACH. THERE IS NO BEACH CONNECTED WITH THIS HOTEL. You could say... \"the beach is nearby\". It is NOT ONE THE BEACH. Very disappointed in the marking by Expedia and this hotel. Insulting.

Leisure Partner

10/10

Exceptional

14 Aug 2021

Fabien

Ideal Como location

Nice grand old hotel, perfectly located on the shore of the lake and in the middle of Como. A stone throw from the ferry departure to explore the rest of the lake.

Partner

8/10

Excellent

14 Aug 2021

Andrea

Property is old but nice. I would definitely change some of the pictures. Location is great and breakfast on the terrace super. My only problem was that the valet left my car the whole night on and

10/10

Exceptional

31 Jul 2021

Verified traveler

Small rooms, great proximity to the downtown area.

Leisure Family

10/10

Exceptional

01 Jun 2021

Verified traveler

In our well-travelled life, this was our absolute favorite Hotel experience ever. A breathtaking room with a wrap around deck overlooking Lake Como, a staff that accommodated every request, a genteel homeyness that enveloped this beautiful property, great resturant, a huge bathroom and walk-in shower unlike most others other in Italy. A private dock where we picked up a boat tour arranged by the Hotel. If you want to be outside of, but only 1O minutes from the touristy part of Como, this is the place for the most discerning of travelers.

Business_and_leisure Family

10/10

Exceptional

12 Oct 2020

Philippe

Villa Flori Stay

As usual, everything was perfect!

Partner

10/10

Exceptional

06 Jan 2020

Max