Greymark Hotel

4/10

Poor

11 Apr 2026

Lisa

Room was warm air conditioning not available had to open the window and opposite the train station and mosque was so quiet
Breakfast was tardy quite often no cutlery or glasses for juice, water was warm and staff were unfriendly except the lady in the restaurant staff don’t smile or just seem unhappy been here many times but won’t return very downhill I hope the owners read this
Also the dentists no longer use this hotel and for good reason
Hairdryers don’t work in bedrooms they know this
Carpets are stained and terrible
Duvet is a double for a king with 2 pillows

Partner

6/10

Pleasant

23 Oct 2025

Prashant Reddy

We got rooms facing the main road and we could hear traffic zipping on the road the entire night. Better sound proofing would help.

Leisure Family

6/10

Pleasant

24 Jun 2025

Laura

Lovely staff - rooms could do with a little attention paint work etc but clean and tidy

Leisure Family_with_children

10/10

Exceptional

30 May 2025

Mustafa

Fiyatını sonuna kadar hakeden kaliteli bir oteldi.

Business_and_leisure

4/10

Poor

29 Dec 2024

Verified traveler

Staff was not friendly, and description on hotel booking was misleading - did not have car park and was not sound proofed.

Partner

10/10

Exceptional

04 Dec 2024

Ekrem

Clear,new,professional personal

Business_and_leisure Self

10/10

Exceptional

14 Oct 2024

Michael

This hotel is a gem. A very short walk from the train station. It’s right next to a beautiful park . We took a train here from Denizli, because we had a plane to catch and were happily surprised at how nice the hotel and surrounding area was . We enjoyed the restaurant, we walked through the park, we went on the Ferris Wheel at Luna Park, walked to the port. We really enjoyed our day in Izmir.

Leisure Partner

4/10

Poor

10 Sep 2024

Maria

Hotel staff don’t speak English, when I asked for a room upgrade they told me all rooms where the same and gave me a room next to a night club, couldn’t sleep because of the noise and had to ask for a room change, they gave me a new room in a smoking area and I don’t smoke

Leisure Partner

10/10

Exceptional

30 Aug 2024

Muhannad

Our room was perfect, clean spacious and we'll maintained. Staff was very welcoming and helpful, will stay here again

Leisure Family

10/10

Exceptional

16 Mar 2024

Bruce

Great location

Business_and_leisure Self

10/10

Exceptional

07 May 2023

Julia

Nice place, clean & comfortable. Staff was great. Free valet parking. The only complaint is the club music on the weekend nights we were there, not sure if it's like that all the time.

Leisure Partner

8/10

Excellent

09 Oct 2022

Julian

Stayed here for a night while passing through Izmir. A fine place - clean, everything worked, staff were helpful, very close to Basmane station. Would stay again.

Leisure Self

8/10

Excellent

31 Dec 2021

Tyler

Pretty standard hotel. Reasonably close to the old pay of the city for touristy things. The hotel itself is showing a bit of age but things like the bathrooms look like they've been recently renovated

Leisure Partner

6/10

Pleasant

07 Nov 2021

Phil

Good for the price

Staff was very pleasant. The hotel is located where many other hotels are, but there's really nothing going on in the neighborhood. Not a very nice location. Very few restaurants nearby. Hotel is nice for the price, but hasn't been renovated in the last 30 years. Basic, clean and comfortable.

Self

6/10

Pleasant

23 Oct 2021

Utku

Choose if you cannot find any other option

Not so good. An average hotel if you cannot find any other suitable place. Hygiene is moderate, they have a room service where you need to order from a web based application ( worst user experience ever) where sometimes they dont deliver at all.

Business

10/10

Exceptional

21 Oct 2021

maher

Great place

Staff was very friendly and went out of their way to help us with anything

Friends_and_family Friends

8/10

Excellent

05 Oct 2021

TANG

Clean, classy n good service

Valet parking by hotel. Free.
Location near to station but far from waterfront. Waterfront is about 15 to 20 minutes walk away.
Service is good, especially the parking part.
Place is clean and new.

Self

4/10

Poor

23 Aug 2021

Bashar

Stay away!

Ok, being a couple that travels a lot and we are staying in a lots of hotels I wish to say that I was expecting more from this one. The goods things are, that the location is good, and the beds were comfortable and the room was very big. On the other hand the carpet is dirty even without stains it looks dirty, the sheets looks not clean crispy, just clean but with a big suspicious how clean it is exactly. The worst part of the room are the towels. They look like been 20years old. Nothing to do with the rate of the hotel. So this hotel is around 7.2 max and not 9.2 how it looks in the pics. This hotel has the potential to improve, if carpet is changed with wood floor, new sheets and towels are bought and the main thing is the staff. Some of them were smelling sweat, and look really dressed bad with long and dirty nails. But the hotel has the option to turn really good if the management is changed. The breakfast was also very low level.

Partner

8/10

Excellent

07 Aug 2021

Shirin

Overall everything was good. The staff was very friendly and helpful. The lady who cleaned my room was so nice and sweet. Food was great. I will return again🙏🙏🙏🙏

Friends_and_family Family

10/10

Exceptional

18 Jul 2021

Andrei

Great option

Great value for money.
Good location.
Super clean

Partner

10/10

Exceptional

12 Jul 2021

Ashley

This was a wonderful stay. Great service, comfort and location. Will definitely stay at the Greymark Hotel again.

Friends_and_family Family

8/10

Excellent

05 May 2021

Verified traveler

pleasent stay

Staff were amazing! Very friendly, helpful and accommodating. room was pleasant, good size and clean - all I needed. the only downfall for me was the quality of food

Self

10/10

Exceptional

10 Feb 2021

Cheng

Convenient and Comfortable Hotel

Greymark hotel is extremely centrally located with a nice lobby and kind staff. Check in was quick and seamless, there was parking nearby with complimentary valet service. The room was clean with a very large and comfortable bed and fast internet, The restroom and shower were great with excellent water pressure. The only area for improvement would be the sound insulation - both between rooms and with the outside street for rooms facing outward.

Friends_and_family Friends

6/10

Pleasant

02 Nov 2020

anne marie

I booked one night in this hotel. The room is very confortable maybe a bit noisy due to the fact that the hotel is in one of the avenues with a lot of traffic. The hotel is applying proper covid19 instructions except in the restaurant which is closed and has no ventilation. The breakfast is included but I was not allowed to have it in the small terrace as apparently is it only for smoking even if there are a few tables outside. I could not have my breakfast as I refused to have it inside with the rest of the customers and it was quite busy at this time. I did not understand the rules as I even told the waiter that I would bring my plates inside once finished but they refused to let me have it outside. A bit disappointed in terms of security and customer service.

Self

10/10

Exceptional

24 Oct 2020

Verified traveler

A nice hotel for a reasonable price

A very nice hotel, comfortable and beautiful rooms. The staff is very friendly. The location is great. A very good price for what you get.

Friends_and_family Family

10/10

Exceptional

20 Oct 2020

Verified traveler

The staff are professional. The moment we were standing outside the building the security personnel immediately took our luggages without asking if we were going in. The check in was smooth with no contact. Our room was always cleaned & tidy. The only \"negative\" thing we could bring it up is the breakfast. We stayed for 6 nites & its the same breakfast pre-wrapped for us.

10/10

Exceptional

26 Sep 2020

MCSho

We loved our 4 days & 3 nites - we wholeheartedly recommend this hotel when visiting Izmir. A 10 minute walk to the sea and 3 minute walk to the Basmane Metro. There are also trams that can take you all around. The Kulture Park was across the street and we took the train to Hilal Station and at Hilal changed to the metro to the hotel’s Basmane stop! No cabs necessary - Most economical transportation the the airport!!!

Leisure Family

10/10

Exceptional

23 Sep 2020

Celine

Outstanding customer service and amenities.

Self

10/10

Exceptional

16 Aug 2020

Heather

Fantastic value and location a real gem

The Hotel has a grest location with a few minutes wslk of the Railway/Metro station. 3 mins to the very large and well maintained Kulturpark. It's on the edge of the city centre, 10 mins to the sea and about the same to the Kemeralti Bazaar. The room I had 401 was at the frong of the hotel, it was clean, light and well equiped with lots of electrical sockets, a flat screen TV, mini fridge. Easy chairs and coffee table. The bathroom had a lovely powerful shower with Rain head and hand spray, complementary toiletries were provided and smelt lovely. Room service was dsily and always willing to change towels. 2 bottles of water were provided in the room each day. Breakfast is no longer buffet due to Covid19, but the provided plate of cheeses, meats, egg and salad was filling especially when consumed with the supplied bread. Covid19 is making life difficult for all of us individually and for those running a business, the hotel staff adhered to all the rules in place, and would often remind guests of the need to stivk to the rules. There are 2 minor points I have to mention. 1 the Double glazing does not eliminate all the traffic noise of the busy toad in front of the hotel, you soon get used to it. 2 the only place to sit outside is at the rear of thd dinning room essentially thd smoking area. It's rather soulless and the chairs aren't made for an afternoon of relaxing in the limited sun that the 'patio' gets.

Self

6/10

Pleasant

15 Aug 2020

Niall

managers need to say less sometimes.

Good value for money at this modern clean hotel.

Breakfeast was not great.

My girlfriend walked in on her own one afyernoon and the manager asked her what room she was staying in. Slightly intrusive and awkward.

Partner

10/10

Exceptional

26 Jun 2020

Danae Elena

Complete service

A very complete service, excellent cleaning, attention, a very good service menu to the room and a good price. The big room, with everything necessary. Really good hotel. They helped me in everything, very attentive to the needs of the guests.

Self

10/10

Exceptional

19 Apr 2020

Zaur

Professional approach by team.

I would like take a chance to say thanks all stuff and top management for their kind and big support during my trip.As we know, Covid-19 Pandemic is over everywhere, they support me and my family for all options. Thanks a lot.

Friends_and_family Family

8/10

Excellent

24 Mar 2020

Iida

place is nice food is bad

Was nice breakfast was less than expected was not prepared well

Partner

10/10

Exceptional

06 Jan 2020

Kerry

Superb hotel

The people on reception were exceptionally helpful.

Business

8/10

Excellent

26 Dec 2019

AI LAY

2 nights stay at Greymark Hotel

Staff of the hotel were friendly and check in was 24hours which was great. Location of the hotel was very near Basmane train and metro station. Room was clean and spacious enough for 2 luggages. As it was winter season (but not super cold with day temperature about 14 degrees celcius) there was only heater mode available in the room/hotel and not air conditioning hence it got a little warm and stuffy in the room. We opened the window to cool the room but the down side was noise from traffic as the hotel is situated along the main road. Perhaps the bathroom could be improved by installing a door to the half shower screen so that water would not splash outside the shower area. Overall still a pleasant stay for us.

Partner

8/10

Excellent

17 Nov 2019

Tanya

Great hotel. Close to

Friends_and_family Family

8/10

Excellent

21 Oct 2019

Morsalean

Floor/ carpet could be cleaner

Very nice trip to Istanbul. This was very nice hotel.

Partner

10/10

Exceptional

13 Oct 2019

Verified traveler

I had a very nice stay. The location was convenient, the staff was friendly, professional and very helpful.
I also liked the room decor, the bed was comfortable, the wi-fi was very fast, the breakfast minus the lack of espresso. I would stay there again

Leisure Self

8/10

Excellent

07 Oct 2019

Martha Emilia

Good location!!!

Friends_and_family Friends

10/10

Exceptional

25 Sep 2019

Anniela

I wish I could stay longer

Excellent, staff were great in particular the male receptionist in the evening (can't remember his name) he was very helpful and accommodating! After weeks of travelling, I could say the beds were one of the most comfortable I slept in.

Friends_and_family Family

10/10

Exceptional

08 Sep 2019

Samer

Amazing hotel with great staff

Everythis in this hotel is amazing ,Staff ,room,food,location .

Highly recommended property and close to the Basmane metro station

Friends_and_family Family

10/10

Exceptional

27 Aug 2019

Graeme

Excellent value stay

Very clean, well-equipped, nice breakfast, excellent location, friendly staff

Friends_and_family Family

10/10

Exceptional

19 Aug 2019

Mohammed

very good hotel and very friendly staff

very good hotel and breakfast very helpful English speaking staff.

Friends_and_family Family

10/10

Exceptional

26 Jul 2019

Verified traveler

Very much satisfied

Great location, great breakfast, great rooms. Very clean.

8/10

Excellent

19 Jul 2019

XIANG

nice staff, comfortable for stay

Friends

8/10

Excellent

29 May 2019

Verified traveler

Nice clean hotel, good and friendly staff, location in center of the city, Thanks to good hotel Manager.

Leisure Family

10/10

Exceptional

19 May 2019

Sophie

Exceptional

It was amazing ! Staffs are very welcoming and helpful. Very convenient location. Highly recommend !

10/10

Exceptional

16 May 2019

Verified traveler

A wonderful stay at a beautiful little hotel. Perfectly situated for transportation. Housekeeping was fantastic. Staff was very helpful with all my questions. Breakfast was very nicely presented. I would definitely stay there again.

10/10

Exceptional

13 May 2019

Verified traveler

I'm a returning customer. This hotel is simply excellent.

Leisure Self

10/10

Exceptional

11 May 2019

Mario

EXCELLENT

Excellent. Nothing to reproach. Very good facilities, amenities and staff service.

10/10

Exceptional

08 Feb 2019

Ye

Very pleasant stay

The hotel is with great value. The room is bigger than other hotel in the same cost range. The location is excellent, near train station and nmetro

Family

10/10

Exceptional

15 Jan 2019

peter

Great Hotel amazing stay

Really loved this place , lovely clean modern hotel , the staff were incredible so fanatically helpful

Partner

10/10

Exceptional

27 Dec 2018

Verified traveler

Room, location, value of money, breakfast... this hotel is just perfect in terms of all these aspects. I would recommend this hotel to anyone going to Izmir (especially Basmane area).

10/10

Exceptional

09 Dec 2018

Lorna

We were in Izmir for myself to have an eye operation. The hotel was local to the hospital and fabulous

Partner

10/10

Exceptional

10 Nov 2018

Andrew

Nice hotel close to large park for leisure walk and walkable distance to train station. Staffs are nice and friendly.

10/10

Exceptional

29 Oct 2018

Verified traveler

Great and kind staff, great location. Thanks to everyone working there.

Partner

10/10

Exceptional

13 Sep 2018

Robert

We had a great short stay. Excellent room,
facilities and staff. Fantastic value. Highly recommended.

Partner

8/10

Excellent

02 May 2026

Elizabeth

El hotel está bien. Hay lugares para comer cerca. La Torre del reloj esta a 25 minutos a pie.
Tiene una discoteca al lado la cual hace ruido hasta el amanecer. Está ubicado en calle principal por lo tanto pasan carros toda la noche. El personal es super atento.

10/10

Exceptional

06 Apr 2026

Peer

Chambre propre et personage agreeable.

10/10

Exceptional

02 Apr 2026

Çağlayan

Rent rum

Friends_and_family Friends

10/10

Exceptional

28 Mar 2026

Peer

Very nice hotel and great crew.

Friends_and_family Friends

10/10

Exceptional

24 Mar 2026

Mustafa

Güzeldi fiyat performans için ideal girişinde bulunan eğlence mekanıda ayrı bir hava katmış

10/10

Exceptional

12 Mar 2026

NIKOLAOS

Our room 402 had a terrific city view. Our room was very comfortable. Reception desk was very friendly, professional, helpful and kind. Breakfast had a big variety of things and we enjoyed it. Restaurant staff where very kind. Room service did a terrific job. Wi-Fi worked great. There was always hot water and the heating worked great. We highly recommended this hotel according to our great experience there.

Partner

8/10

Excellent

27 Feb 2026

Ridvan

Evet

10/10

Exceptional

15 Feb 2026

Cansu

Temiz

10/10

Exceptional

09 Feb 2026

Ayla

Personel çok yardımcı ve güler yüzlü.

Partner

10/10

Exceptional

31 Jan 2026

Ayla

Giriş

Partner

10/10

Exceptional

25 Jan 2026

Merve

Odalar temiz personel nazikti,güler yüzlüydüler

Business

10/10

Exceptional

17 Jan 2026

nuri

Gü

Friends_and_family Family

10/10

Exceptional

21 Dec 2025

Seyhan

İşini severek yapan poziti yardımcı personel.Temiz,süper bir kahvaltı,Özellikle BOYOZ çok iyiydi.

Friends_and_family Family

4/10

Poor

17 Dec 2025

Serpil

Konumu merkezi olabilir ama çevre yoluna bağlanan bir caddenin üzerinde. Yan bina bir gece klübü.ses yalıtımı hiç yok. Gürültüden hiç uyuyamadık. Oda buz gibiydi. Klimayla ısıtılıyordu ve klima çok sesli çalışıyordu. Uyumak mümkün değildi.

Business

6/10

Pleasant

14 Dec 2025

Riza

Otopark yok ara sokak parkı var 😃, içeri ses ciddi geliyor gece araç az geçmesi biraz daha sessiz olmasına sebep. Temizlik fena değil kahvaltı almadım bilmiyorum bu sebeple

10/10

Exceptional

13 Dec 2025

Sila

İki gece kaldık, konum olarak merkezde ve her şeye rahatlıkla erişebiliyorsunuz. Otel çalışanları çok ilgili ayrıca odadaki eşyalar yeni ve moderndi. Televizyonun büyük olması da ekstra zevkli, film izlemeyi sevenler için :) rahatlıkla tercih edebilirsiniz.

8/10

Excellent

05 Dec 2025

Kübra

Temizlik fena değildi, en büyük avantajı merkezi bir yerde olmasıydı. Yine tercih edeceğimiz bir yer.

Partner

8/10

Excellent

03 Dec 2025

Murat

Odalar fotoğraflarda gözüktüğü gibi. Oldukça temiz ve sessiz odalar . Personel çok yardımsever. Konum çok iyi

Business

6/10

Pleasant

30 Nov 2025

Angela

Personel güler yüzlü ve hizmet odaklıydı. İç dekorasyon oldukça eskiydi. Banyoda duş kapısı yoktu. Duş alırken banyo tamamen suyla doluyordu. Yatak yataktan sarkıyordu ve oldukça sertti. Kahvaltı çok vasattı.

Partner

8/10

Excellent

30 Nov 2025

Taha

Gayet güzel, konumu da iyi

Self

8/10

Excellent

19 Nov 2025

fatih

Arkaya bakan odada konakladık ve dışarıda ki binaların klima sesleri dışında herşey güzeldi.

Friends_and_family Friends

8/10

Excellent

05 Nov 2025

Hüseyin

Oda temiz , personel nazikti, fiyat performans konaklaması için en iyi seçeneklerden.

10/10

Exceptional

03 Oct 2025

Irem

İş seyahatimizde tercih ettik.Konumu ve çalışanların ilgisi harikaydı. Kahvaltıya bayıldık.

Partner

10/10

Exceptional

30 Sep 2025

CÜNEYT

.

Business

10/10

Exceptional

28 Sep 2025

Funda

👌

10/10

Exceptional

14 Sep 2025

FUAT BAHADIR

Temiz ve merkezi bir otel

Friends_and_family Friends

10/10

Exceptional

02 Aug 2025

murat

Kültür parkın karşısında, kordona yürüme mesafesinde

Friends_and_family Family

10/10

Exceptional

30 Jul 2025

Masmali

Cok rahat ve temiz bir otel.Komum ve personelide cok iyidir. Tavsiye ederim.

Friends_and_family Family

10/10

Exceptional

27 Jul 2025

mustafa

Çok rahat

Yeri çok iyi. Merkeze yakın.
Çalışanlar çok kibardı. İhtiyaçlarınıza çok hızlı yardım ediyorlar.
Sadece boyozlar biraz taze olabilirdi :)

Partner

10/10

Exceptional

19 Jul 2025

Hafize

Top!!!!

Wir waren als Familie in diesem Hotel. Hatten 2 Zimmer gebucht. Die Zimmer sind sehr geräumig. Man fühlt sich sehr wohl. Klima funktioniert einwandfrei. Das Frühstück war sehr reichlich und lecker. Würden es jederzeit wieder buchen.

Friends_and_family Family

10/10

Exceptional

07 Jul 2025

Mehmet

Ön cephe araç sesi harici gayet güzel

Business

10/10

Exceptional

26 Jun 2025

Merve

alles war super, haben uns wohl gefühlt

Leisure Family_with_children

10/10

Exceptional

22 Jun 2025

emre

Otel çalışanları odalar her şey çok iyiydi profesyonel bir

Business

10/10

Exceptional

20 Jun 2025

Sukru

Temiz ve konforlu

8/10

Excellent

06 Jun 2025

Gülin

Kahvaltisi yeterliydi odalar genis ve temizdi tavsiye ediyorum

Friends_and_family Family

6/10

Pleasant

31 May 2025

Peer

für eine nacht ok

ok nicht wirklich schön

Business

8/10

Excellent

26 May 2025

ESTELA

Mucho ruido y música toda la noche.

Bien ubicado y cómodo, limpio. Está en una avenida ruidosa y exactamente al lado hay un antro que abre TODA la noche y en la habitación se oía el ruido, por lo que no fue fácil dormir.

Friends_and_family Friends

10/10

Exceptional

01 May 2025

Susana Patricia

Excelente

2/10

Poor

27 Apr 2025

Fatih

Duşa kabinin kapısı yoktu. Su olduğu gibi klozet ve lavabo altına doldu banyo çok küçük.

Partner

10/10

Exceptional

24 Feb 2025

Angela

Çok güzel otel

Çok güzel otel. İzmir deyim her zaman kullanıyorum

Business

6/10

Pleasant

31 Dec 2024

Verified traveler

Abendrezeption viel zu unerfahren

Das Service-Personal am Abend (Rezeption) war sehr Jung und unerfahren. Konnte keine richtige Auskunft geben und mir nicht weiterhelfen (nicht mal ein Taxi bestellen!!)
obwohl ich die Landessprache beherrsche.

Es herrscht gier SEHR großer Schulungsbedarf für die junge Belegschaft der Abend und Nachtschicht. Das war definitiv kein(!) 4 Sterne Niveau.

Self

6/10

Pleasant

08 Dec 2024

Dündar

Burada yaklaşık 4 defa konakladım hepsi çok iyiydi temiz güler yüzlü çalışan otopark vale imkanı gibi. Fakat son konaklamamda yan oda inanılmaz derecede gürültülüydü. Sanki ünirveristeye yeni başlayan öğrenci topluluğu gibi bol kahkaha ve gürültüden gece 3 e kadar yatamadım. Resepsiyona söylememe rağmen gürültü kesilmedi. Yani kısacası yatamadım. Yarın ki toplantımda ve gün içinde yorgunluk beni çok etkiledi. Başka boş oda da yoktu. Bu yüzden yıldız puanı kırdım

Business

2/10

Poor

29 Nov 2024

Ertan

Die Lautstärke im Hotel ist nur noch menschenunwürdig. Sie hören den gesamten Straßenverkehr. Die Fenster isolieren rein gar nichts. Die Zimmer sind so nah beieinander, dass sie alles von den Nachbarn hören, alles. Die Klimaanlage war defekt und so laut, dass wir mitten in der Nacht wach wurden. Als wir dies der Rezeption, nachts meldeten, erklärten die, dass am Folgetag alles repariert wird. In der nächsten Nacht ging mitten in der Nacht wieder die Klimaanlage so an, dass wir dachten, ein Flugzeug startet. Mitten in der Nacht wechselten wir das Zimmer mit gesamtem Gepäck. Die Nacht war hin. Die Leitung von Hotel oder Mitarbeiter, keiner hat sich für diesem Umstand entschuldigt. Wenn jemand Ruhe benötigt und angenehm schlafen möchte: Dieses Hotel dürfen Sie definitiv nicht buchen.

Business_and_leisure Partner