Name: Novotel Dijon Sud
Address: Route De Beaune, 11, Marsannay-la-côte, 21160, FR

10/10

Exceptional

18 Jun 2026

Paul

Parking , close to main roads and services , safe, quiet

Partner

2/10

Poor

27 May 2026

serkan

Staff extremely unprofessional very poor welcoming please guys stay away.

Family_with_children

8/10

Excellent

28 Mar 2026

Joan Elizabeth

Great food for dinner and breakfast. Clean room with welcoming staff.

Family_with_children

10/10

Exceptional

05 Jan 2026

Louise

Great room

Leisure Family

8/10

Excellent

03 Jan 2026

Sally

We arrived early enough to get an EV charging space. All the units worked and had extendable cables so no need to get your own out.

The place smells great as you walk in and staff welcoming. The room was good, although the toilet valve was not working so we had to keep turning the water supply off to reset it. I think the double glazing needs replacing, room was a little cold in the morning and a huge amount of condensation had formed inside on the panes. (They’ve lost their vacuum)

We opted for half board and had already decided what we wanted from the menu, only to be told we couldn’t choose from that menu and were presented with a much pared down one. There wasn’t anything on there I liked so we had to negotiate getting a change for a small charge. However with an as much as you like breakfast and a room with two dogs and a child we felt it was very good value for money.

Leisure Family_with_children

10/10

Exceptional

09 Oct 2025

Kelly

Dijon

Lovely hotel, liked the fact it had a swimming pool. Staff were very friendly and helpful. Bus stop close to the hotel to transport you into town.

Partner

2/10

Poor

21 Aug 2025

Erika

Disappointed

After accepting our booking they cancelled our reservation saying they didn’t have enough rooms but they still took the payment which I’m trying to get back

Friends_and_family Family

10/10

Exceptional

10 Aug 2025

Rupert

This hotel was an overnight stop on the way home from Holiday. They were clearly exactly that for most of the customers but did it really well.
The hotel is aging a little bit but the staff were excellent and they catered really well for parents with kids, would definitely use it again when passing through.

Leisure Family_with_children

2/10

Poor

09 Aug 2025

Cory

This hotel was terrible. DO NOT STAY AT THIS PROPERTY. The front desk area is ok but the rooms were in such bad shape. Huge stains on the rugs, smelly and in need of major remodeling overall. We got two double rooms for a family of 7. The hotel looked like a run down motel, smelly, super small and dirty. We checked in and left the hotel to visit the city. On our way we booked rooms at the Holiday Inn Dijon by IHG. That was really a nice 4 star hotel and we went back to the Novotel to pick up our luggage (we didn't get a refund) to finally spend the night at the Holiday Inn with was clean, safe and in great condition. Worst hotel we have ever booked in Europe. Do not stay there.

Leisure Family

8/10

Excellent

30 Jun 2025

Ian

Perfect for an overnight stay, wouldn’t consider longer than 2 nights.
Room was big and spacious. Aircon was a bit hit and miss. Pool was lovely. Food in restaurant was decent , nothing special but not bad.

4/10

Poor

13 Apr 2025

Adrian

The hotel is nice, but our room was not ready at check-in, a coach was idling for 30 minutes in the evening outside our room, and worst of all, the room itself was too hot (air conditioning did not work) so we slept badly.

4/10

Poor

09 Apr 2025

Dean

Disappointed

Location to the motorway was good, the room was a good size, however there was mold on the window frame and a dirty coffee stick in the fridge. The restaurant was pleasant and staff friendly but food less than acceptable. The piece of fish was dry, a lot of brown, not appetizing at all. Very disappointing.

Partner

8/10

Excellent

04 Apr 2025

Thomas

Convenient and well priced. Not many gluten free options in restaurant.

Leisure Family

8/10

Excellent

31 Mar 2025

David

Basic but good location for the motorway

Friends_and_family Family

10/10

Exceptional

23 Feb 2025

Rosalind

Great stop over on the way back from Portes de Soleiil

8/10

Excellent

24 Sep 2024

Verified traveler

Only issues we hand was there was used towels in the draw, ac not working too warm in the room. Breakfast was finishing too early as we had a long journey before hand and got to the hotel at 9pm didn’t get up in time. And no option to have it in the room like in other Novotel. The fresh paint work and repairing of room were obvious.

Partner

10/10

Exceptional

14 Sep 2024

Martin

Perfect. Mais les portes de toutes les chambres font un vacarne qu'on ont les fermes. Systéme de fermeture très bruillant

Leisure Family

8/10

Excellent

24 Aug 2024

robert

Very nice hotel, comfy rooms, clean, good var and very friendly staff. The pool was good, its not heated. The food was average with the kids food being over cooked. Otherthan that a great spot to stop on route to southern or northern france.

Leisure Family

8/10

Excellent

18 Aug 2024

James

An enjoyable stay.

Leisure Family

8/10

Excellent

17 Aug 2024

Annmarie

Friendly staff, great food and a nice garden :)

Leisure Family

10/10

Exceptional

15 Aug 2024

Shaun

Excellent accommodation and extremely friendly and helpful staff

8/10

Excellent

06 Aug 2024

Verified traveler

Mostly the stay was very good, with very friendly staff and good facilities. We were not informed that we needed to make a dinner reservation and when we arrived at about 5.30pm after a long day of driving, we were told that the earliest we could eat was 9pm. The staff were very helpful and we were able to eat at 8pm. It would be helpful if there were instructions about how to book a table for dinner.

Friends_and_family Family

6/10

Pleasant

05 Aug 2024

Emily

The room cramped and dated. Front of house was good. There was no space for dinner despite tables being free

Leisure Family

4/10

Poor

03 Aug 2024

Fiona

Less than average.

Upon check in we were not advised we needed to book for the restaurant. We then couldn’t sit down until 9pm - it took nearly an hour for our food to arrive - the kids came out 10 mins after the adults.
Food was very average. Not ideal when travelling with a 3 and 7 year old.
There were no electron charging points as advertised.
No idea what my dinner bill was as I wasn’t given it!
Family room was very small.
For an extra 20 euros - there is a much nicer hotel 5 mins away, with much bigger nicer rooms and amazing food.

Friends_and_family Family

2/10

Poor

21 Dec 2023

Nicola

Definitely not 4 star. Sub standard, cramped rooms.

8/10

Excellent

26 Jun 2023

Katie

GREAT STAFF TERRIBLE FOOD

Super friendly staff - couldn’t have been any nicer. The rooms are clean and comfortable and exactly what you would expect from a chain hotel. The only thing that lets it down - and it lets it down BADLY to the extend we wouldn’t stay here again is that the food is appalling. You have no choice in this area but to eat at the hotel and sadly it is dire.

Business

10/10

Exceptional

02 Jun 2023

Elaine

Used it in the past and will use in the future.👍

Leisure Partner

4/10

Poor

01 Jun 2023

Kendall

Handy location, otherwise avoid

Handy location just off the main Toll Road, staff were helpful but this is a very very tired Hotel with a dreadful smell in the corridors !

Partner

8/10

Excellent

13 Feb 2023

Glenn

Just 10 mins of the autoroute with outside parking ideal if you have a roof box or skis rack. The rooms are pretty decent and the staff very friendly. The food is disappointing. Dinner was average but there is a nice bar area.

Leisure Family

8/10

Excellent

14 Aug 2022

Verified traveler

The Buffet dinner is expensive and quite chaotic early in the evening, the food is average. Breakfast is included and the family room has bunk beds. Overall good service and room.

Friends_and_family Family

4/10

Poor

10 Jul 2022

Martin

This is a tired hotel. The room was nice enough but the air conditioning was barely there resulting in an uncomfortable night. Worst for me was dining. Buffet only on the friday i stayed there, no option for a la carte or room service just a pitiful buffet for 25eur, small selection including gratin de moules (split sauce, looked awful), chicken nuggets, and some other hot food gone cold. Small red wine for 8eur per glass. Not good and i wont return. I guess busi ess is good though, it was busy.

Self

6/10

Pleasant

03 Jun 2022

SONIA

V

Leisure Friends

10/10

Exceptional

03 Apr 2022

Philip

A good hotel for a family stopover. This time on the way to skiing in the Alps.
A good restaurant for dinner (book ahead as it gets busy) and a nice buffet breakfast.
We’ve been before and are likely to stay again.

Friends_and_family Family

6/10

Pleasant

28 Feb 2022

Robert

OK but go early or late to breakfast

Room was OK, shower underwhelming. Corridor was noisy.
Breakfast was carnage - too many people trying to make their own breakfasts. All the nice features were a waste of time as the queues were too long. No cooked breakfast on offer.

Friends_and_family Family

10/10

Exceptional

21 Feb 2022

andrew

Lovely hotel, nice staff, great breakfast,$$$ beer

Very nice hotel for a stop over on the way home from the alps, not a great location (an industrial estate) but easy to access from the autoroute, the facilities are nice, kid games, a free plushie for the kids, great breakfast, My only complaint you be 10e for half a litre of beer, seemed a little excessive!

Friends_and_family Family

2/10

Poor

01 Jan 2022

Nurhan

I booked the room half board and the hotel tried to charged me extra for diner and breakfast. However; after all stress they told me that ok and still we been charged extra for the dinner. I have called Expedia costumer center and they told me that they will call the hotel and they did NOT.

Leisure Family

6/10

Pleasant

05 Sep 2021

Arnold

Nice interior make over. It’s spacious but basic in the rooms as most furniture has been removed / minimalised.

At arrival it was confusing as no one was there at reception. Normally not an issue, however in the new design you cannot make out where the reception is ( it’s an unmarked wooden hub ). Therefore you can find yourself wondering through the hotel looking for reception.

Leisure Family_with_children

10/10

Exceptional

17 Aug 2021

Philip

Overnight family stay on way to south of France

Clean and trying to be as Covid safe as possible. Good food in the restaurant for dinner. A good selection for breakfast. Plenty of free parking. The second time we have stayed on the way to the south of France. We’ll stay here again.

Friends_and_family Family

10/10

Exceptional

23 Aug 2020

Craig

Friendly staff available straight away. Was pleased to see him clean the reception with proper sanitiser later when there were no customers waiting.

Leisure Family_with_children

4/10

Poor

07 Aug 2020

Verified traveler

Bathroom terrible - see photos

The hotel looks nice at the Reception area but when entering the room the tiny toilet is clautrophobic and the shower area has not been cleaned for long time. This place should not be considered 4* at all as per my photos attached. The bed is extremely close to the wall for you to walk to your bed to sleep you almost fall it is so tight! I would not recommend it at all unless owners would improve the level of cleaningless and space. Not worth the price !

Friends_and_family Family

8/10

Excellent

30 Jul 2020

Philip

Dijon stopover.

Modern hotel, ideal to break our journey to the south coast. We enjoyed our dinner in the restaurant, and the extensive breakfast selection. Rooms were clean and tidy. We had a double bed plus a twin sofa bed in each room. Reception staff were friendly. It has its own pool and car park.
We would stay there again.

Friends_and_family Family

8/10

Excellent

07 Jun 2020

Verified traveler

Property is a little old , I got a superior but did not really make any difference

Business Family

8/10

Excellent

17 Feb 2020

Steph

Tres bon accueil. Chambre relativement confortable, breakfast correct.

4/10

Poor

01 Jan 2020

Verified traveler

Not a great experience

Hotel itself was good and clean but service was shocking. On arrival we thought to have happy hour cocktails from the bar, orederd a couple of drinks which they didn't have so chose another 2 from the happy hour menu. It was put on the room and want given a choice to pay at the bar so we assumed we have got happy hour. Went to the restaurant straightaway to eat. Food was good but my husband's meal was definitely different from what it said in the menu however we assumed it could be due to the translation so didn't bother asking the staff. Again the bill was added to the room without an option to pay on spot even though when we checked in we were told to pay as you go. Anyway not a big deal so we stayed and next morning at the checkout was handed a big bill on questioning we were told we had 2 cocktails and 4 beers when we only have 2 drinks in total. After a lot of faffig about and waiting for over 30 mins was refunded 8 euros which again wasn't correct but by that point I ran out of patience and thought my time is more money than the money I'm going to fight for. No apologies received, nothing.. so ended up paying over the top price for 2 very generic drinks and wasted roughly 30 mins to get some refund back which pretty much was nothing...I rather wouldn't have even bothered about that. Not going to stay in this hotel again..very badly run.

Partner

8/10

Excellent

22 Dec 2019

Verified traveler

A great mid way stop off point to Italian alps. The room looked newly refurbished and was very clean and breakfast was great ,

Leisure Family

10/10

Exceptional

15 Oct 2019

Hauke

Not worth the money in my opinion

bed wasn't really comfortable and the bathroom was dirty. The lobby and main area of the hotel is beautiful. In my opinion it is overpriced for what was offered.

Partner

10/10

Exceptional

05 Oct 2019

Verified traveler

very good with good staff and clean room and grate location

Leisure Family

10/10

Exceptional

08 Sep 2019

Elaine

Great family hotel

A real treat for the family

Family

10/10

Exceptional

03 Sep 2019

Verified traveler

Perfect for a stopover.

A very comfortable hotel, perfect for a family stopover, with secure parking. Swimming pool, table tennis, games area are great. Restaurant food is good, but not a great selection of “lighter” food. Would definitely stay again.

Friends_and_family Family

10/10

Exceptional

03 Sep 2019

Graham

A very nice surprise

This hotel is quite recently refurbished and redecorated in a contemporary style. It's comfortable, clean and ideally placed in central France to be used as an ideal stopover if travelling from the Channel ports to the Riviera or vice versa. Would definitely recommend it and stay there again. Staff are well trained, efficient and polite. Overall a very pleasant experience and the place had the feel of a privately owned boutique hotel rather than a chain hotel.

Friends_and_family Family

6/10

Pleasant

02 Sep 2019

Graham

Nice room and bar, terrible pool

The room was really nice, lovely big tv and the beds were comfy... the bar area was also modern and had a big tv with the football on, although the gas went off for the lager and the barman couldn’t explain why. Also it was €10 a pint and they were only 50cl!!
Also the pool looked nothing like the photos, it was really shallow with green murky water, freezing cold and full of leaves... a bit disappointing for the kids who were looking forward to having a dip after our very long drive.

Friends_and_family Family

10/10

Exceptional

24 Aug 2019

Verified traveler

Was very good
Perfect for what we wanted and the pool & resto are decent

Leisure

10/10

Exceptional

20 Aug 2019

Leah

Dijon pit-stop

Excellent value for money on a pit-stop to the south of France. Much better than we expected with secure parking and a swimming pool for the kids. Absolute bargain if you’re looking for a hold-over but is on the edge of a business park so not a beautiful setting. Are some vineyards in the distance for a nice run if that’s your thing.

Friends_and_family Family

8/10

Excellent

19 Aug 2019

Verified traveler

Novotel Dijon Route des Grands Crus is a great hotel. The staff is very friendly and willing to help with anything. The restaurant serves fantastich breakfast. What's on the menu is very tasty yet in portions pretty meagre and expensive for what you get. €19 for a bœuf bourguignon that litterly exists of the bœuf bourguignon with some mashed potatoes (without any salad or sides) doesn't seem right to me. The childrens dish is tasty though and is almost the same in size.

The lobby has gotten an interior update from the look of things. The rooms kind of lack this same fresh style and look a little outdated in comparison.

Leisure Family_with_children

10/10

Exceptional

18 Aug 2019

Verified traveler

The hotel was full of families of all nationalities travelling through France and using it as a stopover. Absolutely perfect!

Leisure Family_with_children

6/10

Pleasant

12 Aug 2019

Verified traveler

Rooms were good and good A/C. Staff in the dining room were slow and not on the ball - need motivating.Dinner rerstricted and over priced but breakfast was excellent.

Leisure Family_with_children

8/10

Excellent

12 Aug 2019

Verified traveler

Nice stopover with great swimming pool and restaurant

Leisure Family

10/10

Exceptional

26 Jul 2019

Liesl

Great stay

We had a lovely stay at the hotel. It is child friendly and we arrived during the heatwave so it was really helpful that the hotel had an outdoor swimming pool. The breakfast was really great. Staff were friendly, room was clean, so overall we had an enjoyable stay.

Friends_and_family Family

8/10

Excellent

25 Jul 2019

Verified traveler

Very nice reception and dining area, and very welcoming and helpful staff.

Leisure Family_with_children

6/10

Pleasant

22 Jul 2019

Richard

Greta location not so good hotel

The public rooms were good, service in bar and resturant not good and the bedrooms were tired re decor and condition. One of our interior doors had a broken door frame which surely Housekeeping should have spotted but we had to report it.

Partner

10/10

Exceptional

03 Jul 2019

Verified traveler

Very cute little business hotel. Family friendly. Loves it! Can’t wait to stay again.

Leisure Family

10/10

Exceptional

27 Jun 2019

John

Great Hotel All very new

Partner

10/10

Exceptional

27 May 2019

Verified traveler

Great atmosphere, tasteful decor, good breakfast, lovely bar and lounge, easy check-in and check-out.

Leisure Family_with_children

10/10

Exceptional

22 Apr 2019

Anne Louise

Newly renovated - exceptional hotel standard

We have stayed at a lot of Novotels, as we use them for one night stop overs when driving through France. This hotel has just had a full renovation of the rooms and 'hospitality area' and the rooms are exceptional, with huge flat screen televisions (biggest we've ever seen in a hotel room), immaculate modern bathrooms, comfy beds. We have stayed here before and it is a massive improvement. The only slight criticism is that there is no 'formal reception check in desk counter' and no member of staff was there to greet us, so we were wandering round the bar trying to find someone to check in with as we could not work out where to go. Also, we booked a family room and were given 2 interconnecting rooms on arrival, the reception man said it was complimentary (we had booked already and paid for our room through Hotels.com), as the renovations were not quite complete. However when we went to check out it was a different receptionist and they tried to charge us for the additional room.
We had to wait a while to check out as there was another family also querying their bill and as we had a 6 hour journey ahead of us we just wanted to check out quickly.
Hopefully these are minor issues,perhaps with new staff. We would definitely stay there again,if it was en route.

Family

2/10

Poor

19 Jul 2026

Franck

Un hôtel désuet, détérioré, sans aucun charme, bruyant. Un prix et une enseigne (Novotel) largement surévalué. C’est à se demander quand le groupe accor a fait un tour dans cet hôtel pour ne pas de ressaisir !

Friends_and_family Family

2/10

Poor

19 Jul 2026

Jannie

Hold jer væk!
Vi havde booket en nat på Novotel Dijon sud i troen om, at vi bookede et 4 stjernet hotel. Det lever hotellet bestemt ikke op til - det er max til to stjerner.
Hotellet er slidt, og værelserne er slidte - alt fra vægge til senge.
Vores toilet ville ikke skylle ordentligt ud, aircondition larmede rigtig meget, som man ikke kunne sove for. Hotellet ville ikke give os et andet værelse. Flere klagede over tilsvarende problemer, og der var decideret kø for at tale med manageren.
Poolen er beskidt, og der er ikke udendørs legeområde til børnene som skiltet.
Maden i restauranten er dyr - 90 euro for et måltid for 4 personer - og portionerne små. Jeg fik én tomat og en burrata serveret som hovedmåltid for 19 euro. Herefter påstod en tjener, vi var gået uden at betale, hvilket naturligvis ikke var sandt.
Der var kaos ved indtjekning, og det væltede ind med mennesker og dyr. Dyr fik lov at sidde med ved maden og i møblerne.
Jeg vil ikke anbefale hotellet til nogen.

Friends_and_family Family

4/10

Poor

19 Jul 2026

Torbjørn

Veldig gammelt og slitt. Ingen vask inne på doen og knappt belysning på do og bad.
Mye folk og nesten ingen ansatte, ga lang kø i innsjekkingen. Dyrt i forhold til hva man får.

Friends_and_family Family

2/10

Poor

16 Jul 2026

Christian

Det var ikke særligt rent på værelset.

Friends_and_family Family

8/10

Excellent

15 Jul 2026

Jean-Luc

Très bon séjour dans cet hôtel. Dommage qu’il y avait une fuite au lavabo.

Partner

10/10

Exceptional

14 Jul 2026

Kristian

Excellent service

6/10

Pleasant

12 Jul 2026

Hege

We had a pleasant stay overall, mainly thanks to the wonderful staff. Everyone was very friendly and welcoming, and the reception team was especially helpful and professional.

Unfortunately, the air conditioning in our room wasn’t working properly, and the temperature stayed around 30°C throughout the night. We were told there was nothing that could be done to fix it. The reception kindly provided us with a fan, which we appreciated, but it wasn’t enough to make the room comfortable for sleeping.

The excellent service from the staff deserves praise, but the issue with the air conditioning had a significant impact on our stay.

Friends_and_family Family

4/10

Poor

04 Jul 2026

Maria

Meget slidt hotel men rent nok til en enkelt overnatning på vej videre gennem Frankrig.

Friends_and_family Family

10/10

Exceptional

28 Jun 2026

J T

Om te onthouden.Geen negativiteit gevonden.

Partner

4/10

Poor

24 Jun 2026

Christian

Ampoule de sdb hs, clim insuffisante... expérience décevante pour un hôtel de ce standing

Business

8/10

Excellent

02 Jun 2026

Jean-michel

Décoration vieillissante dans les chambres, au contraire de l'entrée de l'hotel.
Le restaurant est a déconseillé car nourriture décongelée sans goût au contraire de se qui est annoncé au menu et des photos.
Accompagnement légumes de saison, ouais une ratatouille décongelée de grande distribution.

Self

10/10

Exceptional

17 May 2026

Marijke

Mooie kamer,heel goed bed.personeel was heel vriendelijk en ontbijt was uitgebreid en lekker.ook voor kinderen een speelhoek.

Friends_and_family Family

8/10

Excellent

01 May 2026

Thierry DALLE

Personnel accueillant

Self

8/10

Excellent

31 Mar 2026

Valérie

Les chambres sont confortables et propres !

Self

4/10

Poor

19 Mar 2026

Yeray

Equipements vieillissants et vraiment pas digne d'un Novotel. Vraiment très déçu.

Self

6/10

Pleasant

06 Mar 2026

Fleur

petit dej correct, mais renovation moyenne et couloir bruyant.

8/10

Excellent

02 Mar 2026

Frans

De binnenzijde van het hotel is recent vernieuwd en ziet er prima uit. Het gebouw is van buiten wel wat gedateerd.

Friends_and_family Family

8/10

Excellent

30 Jan 2026

Franck

Moyen

6/10

Pleasant

30 Jan 2026

Jérémy

Moyen

8/10

Excellent

05 Jan 2026

Interalu France

Ras

Business

8/10

Excellent

13 Dec 2025

Fabien

Belle chambre, belle décoration

Business

10/10

Exceptional

29 Nov 2025

Antoine

Chambre imoec, petit dej au top

Partner

8/10

Excellent

27 Nov 2025

Abdelghani

Accueil sympathique.

Business

4/10

Poor

28 Oct 2025

Redouane

LES EQUIPEMENTS LA PROPRETE

Business

8/10

Excellent

20 Oct 2025

David

Séjour d’affaires

Business

4/10

Poor

13 Oct 2025

Juergen

Ungemütlich und , nicht funktionierende Klimaanlage bei 27°C Raumtemperatur, Nie wieder!

8/10

Excellent

29 Sep 2025

Adriano

Für eine kurze Aufenthalt ist das Hotel recht gut

Leisure Family

6/10

Pleasant

18 Aug 2025

Stéphane

Un peu déçu par cet hôtel. J’attend de novotel une prestation digne de ces 3 étoiles comme j’ai pu le rencontrer par exemple a Poitiers. Cet hôtel est vétuste et les réparations qui y sont faites semblent avoir été faite par un bricoleur du dimanche. Idem pour les équipements, en particulier autour de la piscine où les fauteuils sont déchirés et les parasols rares et en mauvais état.
Le un cours de mes vacances, j’ai aussi été dans un hotel B&B et les prestations étaient de meilleure qualité pour un prix bien inférieur.
A revoir car les hôtels novotel sont un lieu où j’aime y passer quelques jours.

Leisure Self

6/10

Pleasant

02 Aug 2025

Louisa

.

Leisure Family_with_children

8/10

Excellent

16 Jul 2025

Malin

Väldigt fint och fräscha rum. Poolen var lite kall men svalkade gott.

Friends_and_family Family

2/10

Poor

14 Jun 2025

Josef

Ett 4-stjärnigt hotell som inte ens lever upp till 2. Bokat rum för 1 vuxen och 2 barn som ger oss ett liten rum med en 150 säng. Med hänvisning till att någon ska sova i en soffa, som ser ut att vara från 80-talet. Saknades även kunde, lakan och täcke till denna soffa.
Badrummet var ofräscht och rutten så knappt barnen ville duscha, toaletten gick knappt att spola.

Otrevlig personal och som knappt vill prata engelska.
Poolen som var en viktig del i beslutet var inte alls fräsch. Flöt runt en hinna av smuts och även om jag själv försökte göra deras jobb att få ren poolen så gott det gick så kändes det inte alls trevligt.

Känner mig lurad då detta hotell var dyrare än flera 3-stjärnor som säkerligen har bättre kvalitet och service.

Uruselt.

Friends_and_family Family

8/10

Excellent

14 Mar 2025

Jean luc

Pas wahouu

Chambre rénovée, carte gold hôtels.com et all, aucune boisson de bienvenue.
Petit déjeuner avec musique effrayante, modifiée après avoir demandé.
Bref, pas whaou.

Business

8/10

Excellent

02 Mar 2025

Sofie

Zeer kindvriendelijk.
Ideaal als doorreis.
Eerder weinig laadpalen.

Friends_and_family Family

6/10

Pleasant

23 Feb 2025

BENJAMIN

À rafraîchir

Hôtel correct mais mérite d’être solidement rafraîchi. Longs couloirs un peu sinistres avec moquette usée jusqu’à la corde.
La brasserie attenante n’est vraiment pas très bonne!

Friends_and_family Family

2/10

Poor

08 Feb 2025

Alain

Nous comptions passe le WE à Ambert chez notre fils
Pour ce faire , nous avions décidé de faire une étape à Dijon . Vendredi midi , étant donné les conditions climatiques extrêmement mauvaises dans le Puy De Dôme , nous avons décidé d'annuler notre voyage et avons prévenu l' hôtel de notre désistement. Nous savons que nous étions hors délais mais le remboursement nous a été refusé . ce dont nous ne pouvons accepter .J'ai tenté au travers de votre organisme mais impossible . pourriez vous régulariser la situation ? Merci d'vance

Leisure Family

6/10

Pleasant

05 Feb 2025

Martin

Manque de communication entre service

Bon hotel, par contre jai demandé a stocker des produits alimentaires au congélateur mis dans un frigo... résultats 50 euros de perte et 2h de perdu pour recuperer de la marchandise. Gros manque de communication de leur part

Business