Name: Quality Inn Lake Elsinore I-15
Address: 31808 Casino Drive, Lake Elsinore, 92530, US

4/10

Poor

21 Jun 2026

Robert

The breakfast was disappointing, the toilet paper was the thinnest I’ve ever seen in my life. Air conditioner was noisy

Partner

6/10

Pleasant

21 Jun 2026

Masako

Location was right off I-15 and very convenient. Breakfast is very minimal. Other Quality Inn offers better selectin of food.

Partner

8/10

Excellent

24 May 2026

Federico J

Have issues microwave catch on fire get better equipment

6/10

Pleasant

24 May 2026

Emilia

Close to where our family event was.

Family_with_children

6/10

Pleasant

14 May 2026

Tiziana Gorgan and Jonathan

Not really because people took 2 places

10/10

Exceptional

05 May 2026

Kimberly

Overall a good experience

10/10

Exceptional

03 May 2026

Enyce

Nice and quiet stay. Thank you !

4/10

Poor

19 Apr 2026

PHALLA

See items below:
- Most of the outlets weren’t working
- Bathtub wasn’t
- Iron wasn’t
- No conditioners
- dead bugs were in the light cover by the door.

Family

10/10

Exceptional

11 Apr 2026

Timothy

Nice good people

Self

2/10

Poor

10 Apr 2026

Jenna

Room smelt awful like cigarettes and cheap hookers. Breakfast was a joke and the woman at the front desk was rude and obnoxious. Started harassing me 20 minutes prior to checkout and was irrationally rude and disrespectful. Never again will I stay here. I’d rather sleep in my car than stay at this dump.

Self

10/10

Exceptional

10 Apr 2026

John

Good area. Clean rooms.

Self

10/10

Exceptional

22 Mar 2026

felipe

Overall goid

Friends

10/10

Exceptional

22 Mar 2026

Travis

Nice

8/10

Excellent

17 Mar 2026

Sandra

Shops and restaurants pretty close, staff was friendly and ready to help

Partner

2/10

Poor

07 Mar 2026

Jacob

The room had roaches and we kept getting calls on the hotel phone

Friends

4/10

Poor

06 Mar 2026

joey

Room was dirty

10/10

Exceptional

06 Mar 2026

Colby

Good

2/10

Poor

02 Mar 2026

Matthew

This property literally doesn't have air conditioning, it has heat and then just a \"fan\" that blows the air from outside. Very basic and can't recommend if it's over 75 outside.

4/10

Poor

01 Mar 2026

patricia

Breakfast was cereal no milk and a waffle maker no syrup and coffee came out of a 7/11 machine no liquid creamer . In room was 2 sm bars of soap and the shampoo dispenser empty empty’s

Partner

2/10

Poor

22 Feb 2026

Trent

There were cockroaches in the room! It was horrible

8/10

Excellent

17 Feb 2026

Samuel

was a great size room and very clean

Friends_and_family Family

2/10

Poor

15 Feb 2026

Lekey

This was BY FAR the WORST HOTEL I HAVE EVER STAYED IN. The room looked decent at first glance until we inspected the sheets (DIRTY) as if someone was wearing muddy boots to sleep in the bed. The toilet didn’t flush so we had to fill a bucket with water and pour the water into the toilet to make it flush…embarrassing!!! There was a used clump of toilet tissue stuffed into the folded crusty dirty towels in the restroom above the toilet. The shower head was green & Calcified. The water pressure was so high it hurt my skin, it felt like getting hit with a bat, the water pressure damn near pushed you back that’s how strong it was. The Highway is so close to the room, it’s difficult to sleep with all of the noise. This hotel is borderline CRIMINAL letting people pay for these rooms. Dear god I hope this place shuts down. BTW I wan a Yell elite (4 years) & will be leaving a review on Yelp as well. DON’T STAY HERE. Also I ended up sleeping with all of my clothes on, I didn’t want my skin to touch the sheets. We also put our shirts over the pillows to act as a pillow case. I didn’t even brush my teeth with the faucet water, I used bottled water. Nothing could be trusted in this room. Absolutely horrific stay. I can go on and on about how bad the room was my god.

Leisure Partner

8/10

Excellent

13 Feb 2026

Montira

Good

6/10

Pleasant

10 Feb 2026

Stacy

The staff was great. The room was okay but the fridge was broken we used ice which worked but it leaked. Used towels for the leak. Again, the staff was the best part. Waffles wete pretty good. Bacon would have been nice to have.

Leisure Family

10/10

Exceptional

30 Jan 2026

Aaron

Clean room, everything worked.

10/10

Exceptional

30 Jan 2026

rosa

Parking was easy and I felt secure

8/10

Excellent

28 Jan 2026

Ceasar

Clean room, good service. Quiet and peaceful. Thank you!

Leisure Partner

10/10

Exceptional

11 Jan 2026

Carlos

Yes…

Business_and_leisure Friends

10/10

Exceptional

07 Jan 2026

Diana

Fantastic! Great parking spot in front of room. Nice and quiet. Weather was wonderful and room was clean.

10/10

Exceptional

06 Jan 2026

Tania

Great customer service

Partner

8/10

Excellent

05 Jan 2026

Diana

There's a past due credit to be obtained. Efforts of improvement have been established pertaining to maintenace and structural facial upkeep of guest rooms and front desk such as implimenting color coordinated wall paint , curtains, bed cover accents, some refurbished furnishings, out dated carpeting stripped and replaced with new vynl flooring plus the laundry facility has been equipped with a new ice, beverage and snack vending machines displaying a REFRESHED welcoming. Limited breakfast items available every morning. Cereal and Waffles are fine, however, adding Oatmeal as a Healthy option would be nice. The Staff are wonderfully consistant presenting Friendly Professional Hospitable Service which leads to my Open Door of Recommendation for arrivals on personal or business agendas. It's not Luxurious but accomodations roll out a Red Carpet of Comfort in a Modest Relaxed Environment coveniently surrounded by shops, a Casino, Outdoor Special Events Stadium and activities with Scenic View of Elsinore's natural Lake resting at the foot of Plush Mountainous Terrain of The Ortegas.

Leisure Self

10/10

Exceptional

03 Jan 2026

Estela

Love the waffles
Friendly staffs

Leisure

10/10

Exceptional

03 Jan 2026

Jesus

Great staff

Leisure Family

8/10

Excellent

01 Jan 2026

JAMES

Your location served our purpose just perfectly. We thoroughly enjoyed our short stay there. Thank you!! 🙏😊

Leisure Partner

10/10

Exceptional

01 Jan 2026

Robert

Guy working the night desk was very friendly.

4/10

Poor

31 Dec 2025

Cathy

There was a sewer smell that permeated my hotel room.

Friends_and_family Family

4/10

Poor

24 Dec 2025

Mary

The staff was great. The room itself, not so good. One light didn’t work. We were unable to charge phones and an iPad.

10/10

Exceptional

11 Dec 2025

Martisa

Room are comfy, clean, and staff is great for the most part. But coming down back stairs near pool there are rodents. My bigger concern with that is that rodent-virus. The parking area has rodent throughout bcuz the trash is not kept clean, but this is not the fault of the hotel alone there are many businesses including a resturant and pizza place that can contribute to this getting better. I really like the hotel though.

Friends_and_family Family

6/10

Pleasant

30 Nov 2025

SHALONDA

Bed sheet had what looked like a blood stain on it. Bed sheet was not changed after we ask for a cleaning. Toilet is hard to flush.

4/10

Poor

23 Nov 2025

Richard

Property is pretty tired. Room was sparce. Towels are small, rough and dingy. Bed was creeky and had dips.
The neighbors above us were walking around most of the night which is not the property's fault, but the creeky floor they were walking on is.
Hard to belive this property has an 8 out of 10 on Expedia. Felt more like a 4-5.

2/10

Poor

18 Nov 2025

Oscar

Idk why they have to charge aditional fees, like deposits and that stuff. In some way, thats cheating because inpay via gpay for them to not have my data. Also, they seems to cancel the reservation and create a new one.

6/10

Pleasant

31 Oct 2025

Jenny

Bath shower

Leisure Friends

8/10

Excellent

20 Oct 2025

Erica

It’s not fancy regular hotel a lil outdated but we just needed a room to sleep but it was clean, we didn’t have breakfast but they only had juice cereal and you can make waffles the employees were nice, parking is available only thing I didn’t like is that doors face the outside to the street by street is quiet

Business_and_leisure Family_with_children

2/10

Poor

18 Oct 2025

Veronica

Place is old , especially towels they were rough and very cheap material , room was clean but overly odorized . Pillowcases were white at some point and certainly were clean but the color of them were just dull n no longer white. The pillows were super flat. The one person sofa chair was full of stains . Breakfast was minimal ! No protein or fruits . Just waffles, 2 cereals, skim milk pitcher coffee and juices.The pictures on this website are very deceiving! . Lots of junkies in the area. We were in corner downstairs next to the stairs and our room rattled anytime anyone used them, we can hear all footsteps of people walking above us at night. Oddly we were given our tv remote at check and had to return at check out. We stayed there 2 nights , second day our key was not working. Had to go back info office to get it re activated. The pool was full of tree debris and water was super murky. You can tell NO ONE is using it.Would definitely not stay there again or recommend it to anyone. Have stayed at many Quality Inns and this one is the first to be so disappointing. Especially the breakfast and quality of the rooms.

Leisure Partner

8/10

Excellent

10 Oct 2025

Drucilla

Parking easy, secure. Shops dining within minutes

Self

10/10

Exceptional

29 Sep 2025

Norberto

Great

Friends_and_family Family

10/10

Exceptional

28 Sep 2025

Cindy

It was great

Friends_and_family Friends

2/10

Poor

27 Sep 2025

Jeffrey

I didn’t arrive until the morning and they would not let me check in. All I needed was to maybe take a shower freshen up, etc. they said no basically you were charged but your reservation was canceled because you didn’t show up last night. I have done this at numerous times at other hotels and never have I been treated this way.

6/10

Pleasant

27 Sep 2025

Alvin

The room was not well maintained, as far as broken and worn out light switches. The towels were old and stained. The noise from the freeway was annoying. The continental breakfast was very very limited to cereal and waffles with the choice of orange juice or apple juice. That's it! Overall, it was just ok.

Business Self

10/10

Exceptional

26 Sep 2025

Caitlin

The young lady who checked me in was so kind, the room was lovely.

Self

10/10

Exceptional

09 Sep 2025

shahzad

Breakfast was very basic

Business_and_leisure Family

2/10

Poor

07 Sep 2025

Plutarco

Stain bed sheets and furniture. Smelled like a smoking room. Light fixtures not working properly. We left and checked in at another hotel. A real inconvenience.

Leisure Family

2/10

Poor

29 Aug 2025

Ron

No room service for 2 days… very poor cable TV , very few channels, and due to emergency at home couldn’t check out early and receive refund since it was booked through Expedia is what they told me … now that’s bad ..

Leisure Self

8/10

Excellent

27 Aug 2025

Verified traveler

So so Room

(The bed) was comfortable to lay on/in, but it's scary/dangerous to stand next to the bed, due to a couple of long metal rods sticking at the side of the bed,
(the bathroom shower) it was ok, we didn't use it,
(toilet) no seat cover/very unsanitary, but ok,
(bathroom itself) was ok,
(front door) not secured/not safe due to no secured locks on the door/or windows, kept chair behind/under the door knob, to secure door

Partner

10/10

Exceptional

14 Aug 2025

Emilio

Great place

2/10

Poor

12 Aug 2025

Erik

Had got a room, but found actual worms throughout the room (took a video), then was moved to another room & the AC didn't work, customer service was cool but rooms were far from the best need to be cleaned & repaired most definitely

Leisure Partner

6/10

Pleasant

03 Aug 2025

STELLA

The room was clean and fresh, however both queen beds had threadbare linens on them. The linens had obviously been cleaned, but old stains suggest these should have been \"retired\" long ago. Manager brought up slightly better sheets for the beds. It's time they purchased new linens.

Leisure Friends

4/10

Poor

28 Jul 2025

Juan

DONT AHVE SPACE TO PARK

6/10

Pleasant

26 Jul 2025

Kevin

Parking is a challenge; not designed for full size trucks

Business Self

10/10

Exceptional

22 Jul 2025

Camilo

I love how convenience it is from the freeway, parking lot, check in etc

Business_and_leisure Family

2/10

Poor

20 Jul 2025

Maria Isabel

Room was not clean, a lot of noise and people wondering around at night

10/10

Exceptional

17 Jul 2025

Maria

Close

6/10

Pleasant

14 Jul 2025

Lawrence

Very noisy air conditioning- making sleep difficult.

10/10

Exceptional

13 Jul 2025

shawn

Needs more amenities and a upgrade to the pool

Leisure Family

10/10

Exceptional

28 Jun 2025

Richard

Tc. V

8/10

Excellent

17 Jun 2025

Ivan

Good place to stay, quiet, clean, good staff.

Leisure Family

2/10

Poor

17 Jun 2025

Cheri

Check in was easy, asked for extra towels and was told I needed to bring used towels if we needed more. No ice in the ice machine, linens were old and bumpy and bed was mushy. I went to return keys at checkout and waited and waited rang bell several times no response. Will never stay here again.

Partner

4/10

Poor

08 Jun 2025

Tammy

Outside of property looked very nice, inside the room, better upgrades are needed and to make sure the blow dryer and iron is in working order I had to borrow an iron from someone in another room. That’s not acceptable. I have another reservation at this hotel in August. I have decided not to stay and we will cancel my reservation.

Leisure Family_with_children

6/10

Pleasant

01 Jun 2025

Dawn

The pictures online made the property look very nice, I was expecting a nice pool, it was very small!
But for 1 night only I wasn’t going to change hotels.
The staff was very nice.

Leisure Self

8/10

Excellent

29 May 2025

Cindy

It was good.

Business Self

10/10

Exceptional

24 May 2025

Boondarica

No complain.

Leisure Family

2/10

Poor

23 May 2025

mirna a

when I got there, the Indian guy was rude. I know they’re funny lady. Very rude. I asked for a first floor cause I have my 75 years old dad and mom they didn’t care and then someone came and opened the door when I was naked. it’s a terrible place to stay. The people at the lobby is rude.

Friends_and_family Family

6/10

Pleasant

14 May 2025

James

Good value for overnight stop.

Self

8/10

Excellent

13 May 2025

Lynne

Clean

Leisure Family

6/10

Pleasant

12 May 2025

Josephine

Convenient room with basic amenities. Courteous staff.
I was in a room on the first floor. Noticed bugs that bite on the floor and later in my bed.

Leisure Self

8/10

Excellent

11 May 2025

Diana

I enjoy the view of the Lake
And there's a Casino close by.

Leisure Self

10/10

Exceptional

03 May 2025

enrique

Mina was really good at helping out .

10/10

Exceptional

24 Apr 2025

khoa

Very clean

Business Self

6/10

Pleasant

22 Apr 2025

James

The bedspread had a cigarette burn whole (non-smoking room) and the pillows were too soft. Maybe one pillow can be a little firmer. The sitting chair had a stain but overall it was OK for the price.

Leisure Partner

6/10

Pleasant

21 Apr 2025

Ashley

The bed was very uncomfortable I also found straight black hair in my sheets my hair is light brown and curly :/

Leisure Partner

6/10

Pleasant

20 Apr 2025

Jonathan

No frill place to sleep. Rooms were clean, bedding comfortable. Road noise from cars passing by was a thing. Otherwise, very acceptable for a no frills location.

Leisure Self

10/10

Exceptional

14 Apr 2025

Rebecca

Clean, easy access to highways, stayed comfortly for 2 nights.

Partner

10/10

Exceptional

10 Apr 2025

Thomas

Friendly helpful staff. Plenty of parking. Convenient.

Friends_and_family Friends

10/10

Exceptional

09 Apr 2025

Thomas

Always a good place to stay. Quiet, comfortable, great staff and good location

Friends_and_family Friends

2/10

Poor

06 Apr 2025

Kimberly

There was makeup on the pillows.

Leisure Partner

4/10

Poor

06 Apr 2025

Efren

People walking around at night

Business_and_leisure Family_with_children

10/10

Exceptional

04 Apr 2025

Mamie

Staff was awsome

Leisure Self

8/10

Excellent

31 Mar 2025

Ivan

Good overnight stay

2/10

Poor

31 Mar 2025

Soo Hoon

Expedia reservation#73063363715805 Quality Inn Lake Elsinore #39703167= Our company representative(s) checked in March 25 returned to the Quality Inn Office and explained that the room was dirty and bed cover had food/blood stains. The Office gave another room. The other room was also dirty (food on floors) with a foul oder and our representative returned to Quality Inn Office checked out March 25 and put in a complaint. He went to another hotel. Our office was charged even tho we did not stay at the hotel. Our office reported this on \"chat-bot Expedia\" and later talked with EXPEDIA Agent(s). Expedia Agent Mathew contacted Quality Inn Lake Elsinore and they gave incorrect information. The Quality Inn Lake Elsinore said that our representative did not check out. Expedia Agent Mathew was able to get One of the Three nights refunded. Our office called (951)674-9694 talked with Gabriel at front desk. He told us that Nina is the manager. He would not connect us with Nina. Gabriel said that there were no notes on the check-out and no complaint notes on the dirty rooms. He was instructed to only give $99 refund on the $297 reservation. This Hotel should have refunded in full. Expedia should make note on this terrible experience. We feel that your Expedia customers deserve better.

Business

10/10

Exceptional

23 Mar 2025

Scott

Front desk personnel was very courteous, polite, and professional. Very quick and easy check in and check out

Leisure Self

8/10

Excellent

11 Mar 2025

Marie

Even though it’s out in the middle of nowhere, there’s a lot of shops in things to do around it

4/10

Poor

09 Mar 2025

Evalinda

We arrived very late, the gentleman who checked us in was awesome, friendly and so very kind. The room was not very clean, the floors were dirty; the toilet did not work properly, the shower faucet was hard to work. Tub floor was slippery. Towels smelled. The room stunk like cigarettes smoke. Not happy

Friends_and_family Family

10/10

Exceptional

27 Feb 2025

Santiago

Nice

Leisure Family

10/10

Exceptional

26 Feb 2025

Yvonne

Nothing super luxurious, but it’s clean and quiet. Far superior than a motel 6 for around the same price. The staff is friendly and check in process is quick. Also they take cash deposits. There’s not much to choose from in the area. Will definitely stay again when visiting.

Leisure Family_with_children

4/10

Poor

23 Feb 2025

Verified traveler

The towels are old, the drain in the shower drains so slow

Partner

4/10

Poor

23 Feb 2025

Vanessa

Nothing

8/10

Excellent

20 Feb 2025

Jody

Rachel treated us great , Professional and friendly.

8/10

Excellent

18 Feb 2025

Yvette

The room was very comfortable and clean ,I was very tired and was happy to be there with most of the comforts of home .there were Only a few problems that I found that night. One was the room was very loud the freeway was too close to my room. Another room on the otherside would have been quieter..furthermore the shower nozzle and tub were below average the drain was plugge d. but I loved the king size comfortable bed with 4 plush pillows. Nice wide TV, ,...with hbo other movie channels and wifi was very comforting ,and breakfast was nice waffles , cereal and juice ...over all I enjoyed my much needed rest at the quality inn .

6/10

Pleasant

09 Feb 2025

Camille

More like a motel

The reviews were really good so i was hopeful but as soon as we drove up the vibes were giving motel 6. Kind of shady old motel the room looks as though it had been updated inside but we found things like dirt in the shower crums and dirt on the tables and counter and stains on bedding. It was 116 for the night but i think that was over priced . I am a woman and my young teenaged daughter was with me we are from out of town and she was nervous to stay here it definitely seemed more like a motel than a hotel. We wont be staying again

Friends_and_family Family

2/10

Poor

22 Jan 2025

Shane

Property is at a slant. Room was unbalanced. We were on the top floor. Was a very nauseous stay.

Leisure Partner