Grand Sagcanlar Hotel

Turkey , Istanbul
ISTANBUL, Mermerciler Cad No 11 Yenikapi Fatih
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75 reviews shown

8/10

Excellent

30 Nov 2025

Nazia

Good, clean hotel, comfortable beds, fantastic location. Rooms are a bit outdated but you get what you pay for so it's good value for money. Would definitely stay here again.

10/10

Exceptional

05 Nov 2025

John

Excellent hotel Clean and Comfortable place to stay. Close to transport and tourist sights. Very good breakfast.

10/10

Exceptional

09 Sep 2025

salam

Good experience .

Leisure Family

6/10

Pleasant

24 Feb 2025

Hyun Joo

I'm a non smoker but I had to smell the smoke. Ventilation is needed.

Leisure Family

8/10

Excellent

13 Nov 2024

oscar

Very friendly and attentive.

Friends_and_family Friends

10/10

Exceptional

24 Jul 2024

Ajmal

It is great hotel with wonderful customer service

Self

10/10

Exceptional

28 Jan 2024

FARIDA

Our rooms were very comfy and ckean. Staff were extremely friendly and nice and breakfast was very nice too.

Leisure Family

10/10

Exceptional

05 Aug 2023

M Wajahat Ali

Excellent service

Staff was very polite and helpful.overall very good experience. Hotel is located opposite the main train and metro station with very good transport link. Main centre is around half an hour walk

Friends_and_family Family

8/10

Excellent

18 May 2023

Artur

Business_and_leisure Family_with_children

2/10

Poor

07 Jan 2023

Chima

Expedia made a complete shambles of the booking process which led to the hotel asking for an additional fee even though a reservation was made over 4 months before my trip. This left me and my family stranded. The check-in staff and manager were uncooperative.

Leisure Family

8/10

Excellent

23 Oct 2022

Turpikay

I didn't like anything, it was breakfast and the lights of the corridor, the corridor was very dark and terrible.

Business Self

2/10

Poor

19 Oct 2022

Mohamad

Place is noisy from other rooms you can hear everything real dirty breakfast is very poor
I would not recommend it

Leisure Family

2/10

Poor

13 Oct 2022

Sana

Our room was so so dirty! As other reviewers have mentioned, the carpet was absolutely filthy! The bathroom was so much smaller than on the pictures and was also in poor condition, the waterfall shower did not even work. The so called ‘city view’ was a tiny window overlooking nothing. We were very disappointed to see the room, it was nothing like the pictures. Living there for a week was so unbearable as the room was in such poor condition. Although, the staff were nice, it doesn’t change the fact the rooms were so dirty!

Leisure Family

10/10

Exceptional

13 Sep 2022

Verified traveler

Good for family’s - very good hotel 7/10

After seeing various bad reviews I was anxious on how the hotel would be but to be honest the hotel was very very good. We were 9 people who stayed there for 4 nights and to wasn’t disappointed at all. Excellent staff that go the extra mile … good stable Wi-Fi… good comfortable beds…. Lovely lounge area. Beautiful view from terrace.

The best thing about the hotel is it’s location. The hotel is extremely close to all public transport services which is very convenient.

Breakfast needs to be improved.

The only negative thing about this hotel is that there is a non iron policy due to previous guests burning carpets and bedding sheets by not taking precaution whilst ironing.

Friends_and_family Family

6/10

Pleasant

07 Aug 2022

ramanathan

Very good

Friends_and_family Family

4/10

Poor

02 Aug 2022

Mohammed

it's near all types of transportation

Leisure Family_with_children

4/10

Poor

17 Jul 2022

Aasim

stayed two nights there, both days we didnt have proper blankets and washroom taps were broken. breakfast is very mediocre…i dont recommend it

Leisure Family_with_children

6/10

Pleasant

17 Jun 2022

tambala

2nd time in this hotel. First time I had a nice large room on the 2nd floor. This time very disappointed. 6th floor, tiny room with a small bed and a very uncomfortable mattress. I asked for change and they refused.

Business Self

10/10

Exceptional

29 Apr 2022

Sisay

The staff went beyond and above their duty to help me enjoy Istanbul . Amazing reception staff!

Leisure Self

10/10

Exceptional

28 Feb 2022

mohammed

This is my favourite place I have No doubt to say excellent brilliant marvellous I’m really speechless stuff Owner receptionist always the best
See u soon again

Business Self

8/10

Excellent

23 Jan 2022

tambala

Nice and quiet hotel. Next to the metro. Rooms are clean and nice decoration. Will surely go back.

Business Self

6/10

Pleasant

03 Jan 2022

Mothana Ghazi Kadhim

the hotel was close for all transportation

Leisure Family

6/10

Pleasant

29 Dec 2021

Sarah

Disappointing

Awful guy in restaurant thinks he has too much authority bullying guests. Hotel isn’t maintained to standard shower head broken

Self

10/10

Exceptional

26 Dec 2021

Aamena

Great staff, clean rooms. Breakfast could be alittle better but it was okay. Will definitely come back next time.. thank you everyone at this hotel..

Leisure Family

8/10

Excellent

13 Dec 2021

Verified traveler

Clean hotel, lovely staff

Self

2/10

Poor

28 Nov 2021

Shada

Not to bad

Self

8/10

Excellent

13 Nov 2021

Sumaya Marhoon

Heating not good

Leisure Self

6/10

Pleasant

08 Nov 2021

Siva

Not good for lengthy stay

The carpet in the room doesn't make a comfortable impression.there are no minimal amenities like cups and water.Receptiin people help you but sure they go for the pricy side of bookings
We had chosen this because of its location at the center.Breakfast has very minimal options

Friends_and_family Family

4/10

Poor

07 Nov 2021

Francoise x Agbidi

No heat I got sick

Business_and_leisure Self

10/10

Exceptional

05 Nov 2021

Farukh

Probably the best hotel in this area.

It’s a very nice hotel, with very polite and helpful staff. Location for transport is excellent. It’s in a lively, safe neighbourhood. The room was comfortable and spacious. Breakfast has a huge range of items, with fresh salads, breads, fruit as well as hot breakfast food. Overall it’s great value for money.

8/10

Excellent

01 Nov 2021

Hamam

Breakfast was little for the customers and they don’t count well for everyone, the receptionist was rude and talk in unreasonable way … bit hotel price and location is good

Partner

8/10

Excellent

10 Aug 2021

Verified traveler

Breakfast great

Leisure Family

10/10

Exceptional

11 Dec 2020

Indre

So happy with the hotel!

Everything was just perfect!!! Staff is amazing, very helpful and caring. Definitely coming back next time. Highly recommended!

Friends_and_family Friends

10/10

Exceptional

31 Aug 2020

Amir

Excellent hotel
Friendly staff
Very clean
Will book again

Friends_and_family Family

10/10

Exceptional

26 Dec 2019

Taha

Excellent location and a great hotel

Excellent location, with comfortable rooms, except there was no iron or board available in the hotel

Business

10/10

Exceptional

05 Dec 2019

Farukh

A great place to stay

Very comfortable hotel. Nice spacious room. Modern clean bathroom. Good sized fridge. Clean sheets and towels. Decent hot and cold breakfast. Very very convenient for metro, safe neighborhood, lots of cafes and restaurants. Staff very friendly and accommodating. Strongly recommended.

Friends_and_family Friends

8/10

Excellent

27 Nov 2019

Mohamed

nice hotel

Partner

6/10

Pleasant

02 Nov 2019

Verified traveler

I wouldn’t return

The front desk was very moody and they seemed they did not want to work, first impressed. The housekeeping did not understand “no house keeping sign” and invaded the room anytime and you technically had no privacy. Even when they cleaned the room, they did not clean the sink just the sheets were prepared. The area where the hotel is situated is convenient to shops but it’s an area I would want to visit. Random people purposely trying to bump into you, follow you and stare at you, not comfortable at all. But a plus point would be the ladies at the kitchen with great service. I don’t believe it’s were the amount you pay for per night. Cheers to the breakfast team, the ladies did a great job and probably the kitchen supervisor visiting also made sure everything is going smooth and also to the runner guys helping with luggage were very helpful as well. It does say non smoking but people in their rooms are smoking and it’s seeping to other rooms through vents and through room but no one is questioning, need to put charges for people to follow the rules and signs.

Business

10/10

Exceptional

20 Jul 2019

Asif

Very clean and nice place to stay. The staff were very helpful and we have a great time staying.
As a computer engineer i would suggest the hotel to combine all wifi point into one network so where ever one is it connects. Also the network could be much better.
Since we had portable wifi hotspot with us we didnt use it as the internet in the room didnt work at times.

But our over all experience at the hotel was brilliant and would suggest it ti any one.
Have metro train and tram stations near by make it an ideal place if you want to go places.

Leisure Family_with_children

4/10

Poor

14 Jul 2019

Verified traveler

Absolutely Horrible

The hotel was NOTHING like the pictures, from the room to the area, I was SHOCKED when I entered the room, the blankets were towel material, there weren't any curtains that fully covered the room, and the lights would not turn on and off well. Not to mention the area, absolutley disgusting, if you have a family, DO NOT GET THIS HOTEL, it is near a very sketch area and the place is disgusting. Not to mention, the wall near the windows was FULL OF MISQUTOES and my daughter was getting stung to the toes. During our stay, our roof started LEAKING and when we reported this to reception they gave us bucket, not even calling someone to fix it. At 9 am, they started doing construction on the room above us which woke us all up and was VERY disturbing. Do not get this hotel if you want to actually relax as I was tence throughout.

Family

10/10

Exceptional

26 Jun 2019

Verified traveler

Great location and good service

Location is very good for travel to Bursa (Ferry) and Uskudar (Marmaray line)

Partner

10/10

Exceptional

22 Jun 2019

Verified traveler

Great location and good breakfast

Great location to Bursa (from Yenikape Ferry terminal); friendly staff and good breakfast

Partner

8/10

Excellent

06 May 2019

Mazen

it was a good stay since the rooms are big but there is something i didn't like , the breakfast is very weak with options and it is repetitive everyday.

Partner

6/10

Pleasant

27 Feb 2019

Verified traveler

I love the way it so central to the market and it about 15 minutes walk to grand bazer , i believe the could do better the breakfast was not to European standard and the bathroom was not in good condition

Business_and_leisure Family

8/10

Excellent

03 Feb 2019

Mohamad

Mohamad

Every things it’s ok

10/10

Exceptional

13 Jan 2019

Verified traveler

Excellent breakfast and location, hotel staffs are very helpful and friendly.

8/10

Excellent

01 Aug 2018

Conge

Value for money

Good metro access to Ataturk Airport.
Great price

Family

8/10

Excellent

30 Jul 2018

Asif

Nice hotel close to amenities

Very Close to tram,bus, underground station and restaurants. Rooms are soundproof, as you would like it to be especially in city centre. Breakfast and update in rooms could be improved. Otherwise it's a nice hotel and very convenient. Ali and his Staff at the hotel are very helpful .

2/10

Poor

23 Jul 2018

Abdullah

At checkin time, they insisted on chrging me $20 for my child, although i made the reservation for 1 Adult + 1 Child. Expedia states that the hotel treats anyone under the age of 15 as a child. My child was 8.
They denied giving us the room and were rude enough to tell me to go find another hotel and that i will get no refund. I ended up paying the $20 since i had a child with me and we both were too tired and needed to rest.

8/10

Excellent

23 Jul 2018

KEHSIUNG

frontdesk are very friendly, breakfast is good and location is excellent.
Wi-Fi need to improve the bandwidth

8/10

Excellent

31 May 2018

Mirko

Nice location. The shower door was broken.

10/10

Exceptional

30 May 2018

Ali

Nice Hotel, good location close to market & metro & all transportation , good breakfast,

8/10

Excellent

19 Mar 2018

Mohamad

Mohamad

Very good

10/10

Exceptional

24 Feb 2018

Miguel

Amazing what a hotel should be and it is close to everything

8/10

Excellent

09 Jan 2018

Andrei

nice hotel

we only stayed one night, but we were happy

Partner

8/10

Excellent

12 Dec 2017

Mohamad

Good location .. Good services

8/10

Excellent

12 Sep 2017

Verified traveler

Good budgetry hotel for family

The hotel is located at very busy area. Lot of Arabic restaurants nearby. The hotel staff are very good and they try to help as much as they can.

Room very clean and i am so far satisfied with this hotel by comparing to the cost.

8/10

Excellent

10 Sep 2017

farah

Great location

Nice hotel next to metro yinekapi and inside a shooping area and very nice view to the sea everything was great

8/10

Excellent

19 Aug 2017

Verified traveler

Good location

Good location close to the metro location - he back round streets have a lot of shops - kids liked it - we walked from the hotel to the blue mosque - a bit of a walk but when using the back streets it's lovely - the unfortunate issue with us was the room didn't have window or balcony due to availability - I will go to this hotel again - regular traveler to turkey

8/10

Excellent

17 Aug 2017

Naek

Good hotel

Nice and clean hotel. Location is for public transportation. Area is not that good but If you looking for somewhere just to sleep and all day out than its pretty good.

6/10

Pleasant

23 May 2017

Verified traveler

Nice hotel great location good stuff very polite

It was nice hotel very good location but the wifi was poor and cleanliness was not good enough
All the stuff very polite and helpful

10/10

Exceptional

29 May 2016

Fadi

excellent, comparing with the price

The hotel Overall was excellent,
comparing with the price.

6/10

Pleasant

02 Apr 2016

Verified traveler

good location poor facilities

very good location just meters from yenikapi marmaray station and yenikapi metro station.

you can reach it by metro from the airport metro and you dont need a taxi.

small rooms and poor staff and facilities.

8/10

Excellent

01 Jul 2015

Alshwiref

My stay in Yenikapi

the hotel is excellent, everything was alright, except when I checked in my room, my room was on the street, it was too noisy especially for people like me whom couldn't sleep in such circumstances, so I recommend to select room on the back side if available.

10/10

Exceptional

18 Nov 2025

Kazutsugu

ねだんの割には朝食がよかった。

Leisure

10/10

Exceptional

24 Oct 2025

Soran

Hieno huonen lahella jokapaikka

10/10

Exceptional

11 Oct 2025

Othmane

Très bon

Partner

10/10

Exceptional

06 Oct 2025

FRANCISCO JAVIER

Excelente el desayuno.

Partner

10/10

Exceptional

26 May 2025

Mehmet

Yenikapı GS Champion fest

Personel, çok profesyonel ve kibar. Her türlü ihtiyacı karşıladılar. Otel konumu bize uygundu. Park yeri vardı. Otel müdürü, resepsiyon ve oda servisi çok yardımcı oldular. Çevrede çok yemek yeri mevcut, tramvay yakın, tarihi yerlere yakın. Tekrar kalırım. Oda 4 kişilikti ve rahattı.

Friends_and_family Family

2/10

Poor

26 Apr 2025

Gonca

Es war schrecklich

Business_and_leisure Family

8/10

Excellent

04 Jan 2025

Maki

大きくて立派なホテルです。夜行バスでイスタンブールにきたので、朝8時頃に到着しました。アーリーチェックインの連絡などはしていなかったのですが、笑顔ですぐ部屋に入れてくれました。しかも、「朝早いからお腹空いてるよね。朝食食べていいよ、もちろん無料だよ」と言ってくれて、ほんとうに嬉しかったです。アーリーチェックインで急遽お部屋を用意してくれたので、部屋がまだ準備途中でタオルやトイレットペーパーがないなどのアクシデントはありましたが、言えばすぐ持ってきてくれました。素敵なホテルです！

立地に関して一つだけ注意。地図上は駅のすぐ側ですが、実際は大きな道路を挟んでいるので、隠れた歩道橋を探して歩かないといけないので、そこはよく調べておきましょう。

10/10

Exceptional

02 Nov 2024

Hatice

Merhaba, üçüncü kez konaklıyorum
Rahat ve güvende hissediyorum
Güler yüzlü çalışanlara çok teşekkür ederiz

Friends_and_family Family

2/10

Poor

09 Aug 2024

Verified traveler

Çok kendi kendine bir otel ve müşteri portföyü komple Arap Lübnan Suriye gibi insanlardan oluşuyordu o yüzden garipti biraz kahvaltı alanına girdiğinizde bunu net hissediyorsunuz

Partner

8/10

Excellent

29 Oct 2023

Raouf

Excellent rapport qualité/prix. À recommander

Localisation stratégique à proximité des transport pimublics (Tramway, Metro, marmary et Bus)
Par rapport aux autres hotels de la ville, relativement propre (si on cherche bien en dessous ou derrière des lits on y trouve la poussière. Meubles usés mais font l’affaire. Cahmbre et armoire spacieuses. Toilette avec douche à l’italienne propres et nettoyés quotidiennement hormis du fait que la Colonne de douche a été dégradé par le calcaire.
Lit confortable. Litterie et linges changé quotidiennement.
Isolation passable: depuis la rue peu de bruit mais bruits perçues depuis le couloir. Par moments bruits de déplacement de chaises des chambre avoisinants.
Petit déjeuner standard. Personnel souriant et serviable. Check-in et check-out non compliqués.

Friends_and_family Family

10/10

Exceptional

29 Jun 2023

Nona

Bra överlag

Överlag helt okej, bra mottagande och frukost och skick på rummen, Wi-Fi var som väntad starkast i lobbyn, svår Wi-Fi åtkomlighet i rummen.

Friends_and_family Family