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Grand Ünal Hotel
Istanbul · Turkey
Mustafa Kemalpasa Caddesi Fabrika SokakView location
7.6/10Very good101 Reviews
Cleanliness7.8/10 7.8
Service8.0/10 8.0
Comfort6.8/10 6.8
Condition7.2/10 7.2
Neighborhood7.8/10 7.8
Amenities7.6/10 7.6
See all ratings- Sustainability certification
Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.
About Grand Ünal Hotel
Situated within 20 metre(s) from the town centre, the establishment is easily accessible on foot to a host of places of interest. The establishment is close to the city's main public transport connections. Grand Ünal Hotel features a total of 86 rooms.
In addition, Wi-Fi access is offered at the hotel. All guests staying at this property can enjoy the convenience of 24-hour reception. Guests may appreciate the health and wellness services offered at the establishment. Some services may be subject to additional charges.
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In the heart of Istanbul, Grand Unal Hotel is within a 5-minute drive of Grand Bazaar and Sultanahmet Square. This hotel is 1.8 mi (2.9 km) from Blue Mosque and 1.8 mi (2.9 km) from Eminönü Square.
Make yourself at home in one of the 87 guestrooms featuring refrigerators and LCD televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and minibars.
Featured amenities include a 24-hour business center, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Popular amenities
Free WiFi
Parking available
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Childcare
Business facilities
Transportation services
Check-in and check-out
Check-in from
12:30 PM
Check-in until
anytime
Check-out until
12:30 PM
Minimum check-in age
15
Hotel policies
Private host property
Property does not offer onsite COVID-19 testing
Pets not allowed
Important information
-
You need to know
- Couples wishing to share a room must provide proof of marriage.
- Reservations are required for spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
-
Special Instructions
To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
-
Instructions
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and outdoor lighting
- Property Registration Number 11784
-
Minimal age
15
-
Optional fees
- Fee for buffet breakfast: approximately EUR 10 per person
- Self parking fee: EUR 10 per day
- Late check-out is available for a fee (subject to availability)
- Rollaway bed fee: EUR 20.0 per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
-
Spoken Language
Arabic
Russian
English
Farsi
Romanian
Turkish
Nearby attractions
Beyazit Square
1.1 km / 0.7 mi
Grand Bazaar
1.4 km / 0.9 mi
Historia Fatih Shopping Centre
1.4 km / 0.9 mi
Column of Constantine
1.7 km / 1.1 mi
Little Hagia Sophia
1.8 km / 1.1 mi
Süleymaniye Mosque
1.8 km / 1.1 mi
Fatih Mosque
1.8 km / 1.1 mi
Sultanahmet Square
2 km / 1.2 mi
Turkish and Islamic Art Museum
2.1 km / 1.3 mi
Egyptian Bazaar
2.3 km / 1.4 mi
Basilica Cistern
2.4 km / 1.5 mi
Blue Mosque
2.4 km / 1.5 mi
Eminönü Square
2.4 km / 1.5 mi
Golden Horn
2.5 km / 1.5 mi
Hagia Sophia
2.5 km / 1.6 mi
Hotel facilities & services
Services and fees can vary. Check the selected room details and hotel policies before booking.
- Year of construction: 2009
- Year of most recent renovation: 2009
- Total number of rooms: 86
- Single rooms: 20
- Double rooms: 66
- hotel
- American Express
- MasterCard
- Visa
- City centre
- Bus/Train station
- Nearest Bus / Metro Stop
Show 46 more facilities & services
- Airport
- Beach
- Wheelchair-accessible
- Car park
- Key Collection
- 24-hour reception
- Check-in hour
- Check-out hour
- Late Check-outExtra charge
- Wi-fi
- Transfer serviceExtra charge
- Secure parkingExtra charge
- Airport ShuttleExtra charge
- Room serviceExtra charge
- Laundry service
- Multilingual staff
- 24-hour security
- Air conditioning in public areas
- Smoke detector: 100
- Hotel safe
- Lift access
- Terrace
- Bicycle storage
- Concierge
- Newspapers
- Luggage room
- Clothes dryer
- Café
- Bar
- Restaurant: 2
- Air conditioning in Restaurant: 2
- Meeting room
- Projector
- Printer
- Photocopier
- Sauna
- Turkish bath (hamam)
- Türkiye Sustainable Tourism Program
- Breakfast buffet
- Halal meal
- Only Adults
- LGTBIQ friendly
- Marriage certificate required for a couple to share room
- Minimum check-in age: 18
- Sustainable building
- Zero waste
Meal plans
Meal plan types
Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.
Upon availability
Room types
These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability
-
Double or Twin QUEEN SIZE BEDDouble or Twin • QUEEN SIZE BEDDBT.QN
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Ünal Hotel
Double or Twin QUEEN SIZE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- QUEEN SIZE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.QN
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin WITH DOUBLE BEDDouble or Twin • WITH DOUBLE BEDDBT.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Ünal Hotel
Double or Twin WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: DBT.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE TWO BEDSSINGLE • TWO BEDSSGL.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Ünal Hotel
SINGLE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: SGL.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE STANDARDTRIPLE • STANDARD • 1 Bedroom • 20 m²TPL.ST
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, 3 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Make-up mirror
- Wi-fi
- Individually adjustable heating
- Fan
- Satellite TV
- Cable TV
- Minibar
- TV
Show all 18 amenities
- Hairdryer
- Turkish steam bath
- Telephone in the bathroom
- Housekeeping
- Smoke detector
- Individually adjustable air conditioning
- Extra beds on demand
- Toiletries
- Slippers
- Wake-up service
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Ünal Hotel
TRIPLE STANDARD
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 20 m²
- Occupancy
- Guests: 1–3 • Adults: max. 3 • Children: max. 2
- Bed setup
- King-size bed 150-183 width, 3 × Single bed 80-130 width
- Bedrooms
- 1
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST
Room amenities
- Make-up mirror
- Wi-fi
- Individually adjustable heating
- Fan
- Satellite TV
- Cable TV
- Minibar
- TV
- Hairdryer
- Turkish steam bath
- Telephone in the bathroom
- Housekeeping
- Smoke detector
- Individually adjustable air conditioning
- Extra beds on demand
- Toiletries
- Slippers
- Wake-up service
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE STANDARDTRIPLE • STANDARDTPL.ST-1
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Ünal Hotel
TRIPLE STANDARD
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: TPL.ST-1
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin TWO BEDSDouble or Twin • TWO BEDSDBT.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Ünal Hotel
Double or Twin TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–6 • Adults: max. 6 • Children: max. 3
- Room type
- Double or Twin
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: DBT.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE CLASSICSINGLE • CLASSIC • 1 Bedroom • 10 m²SGL.AS
Room overview
Smoking room- Room size
- 10 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room amenities
- Extra beds on demand
- Cot on demand
- Wi-fi
- Fridge
- TV
- Telephone in the bathroom
- Housekeeping
- Smoke detector
Show all 10 amenities
- Cable TV
- Slippers
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Ünal Hotel
SINGLE CLASSIC
Room photos
5 photosSelect a photo to open the full-screen viewer.
Photos illustrate the room type; your assigned room may vary.
Room overview
Smoking room- Room size
- 10 m²
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- SINGLE
- View / characteristic
- CLASSIC
Adult and child limits apply within the room's total guest limit.
Room code: SGL.AS
Room amenities
- Extra beds on demand
- Cot on demand
- Wi-fi
- Fridge
- TV
- Telephone in the bathroom
- Housekeeping
- Smoke detector
- Cable TV
- Slippers
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
TRIPLE TWO BEDSTRIPLE • TWO BEDSTPL.2B
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Ünal Hotel
TRIPLE TWO BEDS
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–5 • Adults: max. 3 • Children: max. 4
- Room type
- TRIPLE
- View / characteristic
- TWO BEDS
Adult and child limits apply within the room's total guest limit.
Room code: TPL.2B
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
Double or Twin STANDARDDouble or Twin • STANDARD • 1 Bedroom • 16 m²DBT.ST
Room overview
Non-smoking room- Room size
- 16 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room amenities
- Direct dial telephone
- TV
- Internet access
- Minibar
- Carpeted floors
- Wi-fi
- Wake-up service
- Toiletries
Show all 12 amenities
- Slippers
- Satellite TV
- Cable TV
- Turkish steam bath
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Ünal Hotel
Double or Twin STANDARD
Room photos
7 photosSelect a photo to open the full-screen viewer.
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable
Photo unavailable Photos illustrate the room type; your assigned room may vary.
Room overview
Non-smoking room- Room size
- 16 m²
- Occupancy
- Guests: 1–2 • Adults: max. 2 • Children: max. 0
- Bed setup
- King-size bed 150-183 width
- Bedrooms
- 1
- Room type
- Double or Twin
- View / characteristic
- STANDARD
Adult and child limits apply within the room's total guest limit.
Room code: DBT.ST
Room amenities
- Direct dial telephone
- TV
- Internet access
- Minibar
- Carpeted floors
- Wi-fi
- Wake-up service
- Toiletries
- Slippers
- Satellite TV
- Cable TV
- Turkish steam bath
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE WITH DOUBLE BEDSINGLE • WITH DOUBLE BEDSGL.DB
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Ünal Hotel
SINGLE WITH DOUBLE BED
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- WITH DOUBLE BED
Adult and child limits apply within the room's total guest limit.
Room code: SGL.DB
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
-
SINGLE ECONOMYSINGLE • ECONOMYSGL.EY
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
Check availabilityGrand Ünal Hotel
SINGLE ECONOMY
Room photos
Photos are not available for this room type.
Room overview
- Occupancy
- Guests: 1–1 • Adults: max. 1 • Children: max. 0
- Room type
- SINGLE
- View / characteristic
- ECONOMY
Adult and child limits apply within the room's total guest limit.
Room code: SGL.EY
Limited room details from hotel
Available rooms, prices and included facilities are confirmed after you choose your dates and rate.
No room types match your search. Try a room name or feature such as a balcony.
Guest reviews
What other guests saying about Grand Ünal Hotel
50
reviews shown
Erik
The staff at reception were extremely helpful and welcoming.
Michel
The room was so clean and the bed was very comfortable, the staff was so helpful specialy mr Caner on the receiption
ISAAM
Good stay
Mohamad
Friendly staff, clean rooms, good breakfast
Janos
Ok
Ghassan Al
Safe and quiet
Erik
Good location and excellent value for money
Mazhar
Not cleaning in room carpet was stinky not heating
Wasn’t happy at all
Santhosh
Like the property, good service. Especially receptionist Mr. Caner was so helpful.
yunus emre
Rezervasyonumu ve ödemeyi hotels.com aracılığıyla yaptım. Resepsiyondaki arkadaş böyle bir rezervasyon olmadığını söyledi ve ayrıca umursamaz tavırlar sergiledi. Üslubu ve konuşma tarzı müşteriyi aşağılayıcıydı. bizi mağdur duruma düşürdü ve 1 saate yakın oyaladı, daha sonra hotels.com a mesaj gönderdim, problemi çözdüler. Bu oteli kimseye tavsiye etmiyorum.
Bradley
Micro rooms, rooms are old and super small!
Breakfast are terrible with tasteless food, mattresses are rock solid and small, pillows are horrible also.
I don’t recommend and won’t stay there again.
Pool are super cold as well.
Staff overprice taxi when order with them, don’t ask them to order a taxi!!!
Breakfast are terrible with tasteless food, mattresses are rock solid and small, pillows are horrible also.
I don’t recommend and won’t stay there again.
Pool are super cold as well.
Staff overprice taxi when order with them, don’t ask them to order a taxi!!!
Mohammed
Very nice stay, polite and helpful staff, the area around is crowded
Vladimir
Worth the money.
Mohammad Saleh
Great neighborhood, clean and neat, the staff are kind and helpful. However the room was much smaller than advertised and the room that we got was not like the pictures on the site. On the site I booked 210 square feet room but it was almost 100 square feet room. There are two Grand Unal hotels side by side; 8 and 7 stories. We were admitted to the 8 story hotel and I think the room pictures are related to the 7 story hotel.
Ghassan
Very nice staff, good location
Osman
Very good breakfast, clean. But the Rooms are too small and staff are very rude
hanna
it is a nice almost new hotel with a good location
Sulaiman
Nice stay
The staff was friendly and professional . My room was in top floor and the view was amazing. even the furniture looks old style but still okay. Will stay again
khaled
Everything it’s good in this hotel I’m very happy all personal working it’s this hotel super
Marya
Overall ok.
The overall stay was good. The manager at the breakfast room was so unprofessional and used to treat children very meanly. No kettle in the rooms and when asked for one the said because of covid they cannot provide one. In my opinion providing kettle in the room has nothing to do with covid. The hotel is not child friendly at all so if you have young children I would say try to find something else. The swimming pool was closed on Saturday and Sunday due to cleaning, I would assume they are supposed to clean it during the nights.
Verified traveler
Idriss nice person he help us for everything I combeck soon
Verified traveler
Location not bad ! Noisy Floor ! Busy location !
2 nights of 3 didn’t sleep ! Not satisfied
2 nights of 3 didn’t sleep ! Not satisfied
Verified traveler
Its okay is it good it not expensive food location
Verified traveler
I like this hotel is good clean
Hotel
Hotel
T.s
excellent location. near aksaray tram an facing yenekapi metro staion
Ksy
The room was clean the staff was kind but I could hear the voice of other people in my room.spa and swimming pool were closed because of covid
Zhal
Good
sami
Small room ,and high price
Uncomfortable , but it’s close to metro and altram
Verified traveler
M Z Habibi
Very good staff and best location to get to the Sultanahmet area and to airport via metro.
nassouh
condition
All was good but the heating not OK because it starts only when I enter room and put the card and the room was so cold
tarik
10/10
Mohamed
HORRIBLE
Horrible !!! Pire hotel de ma vie !!! Je prends le soin de savoir a lavance si la piscine sera chauffée durant mon sejour on me dit que oui mais pendant mes 9 jours pas une seule fois la piscine était chauffée ! Je demande un lit double on me donne 2 lits simples ! Un des réceptionnistes est horrible, ne répond pas au bonjour, ne daigne meme pas vous regarder, tire la tronche a chaque fois ! Le menage loool la femme de ménage fait juste le lit et encore meme la cest pas top ! Isolation deguelasse ! On entend tout de chez le voisin meme quand il branche son chargeur ! Dernier jour a 3h du mat une famille qui est rentré du reveillon qui a fait un carnage et m'a réveiller quand jai taper sur le mur ils ont retapé plus fort en rigolant ! Ils mont mis au 6eme etage, au dessus cest le dernier etage des cuisines petir dejeuner a 7h on entend les tables et les chaises qui frottent le sol des 6h30, obliger de m'endormir avec mes écouteurs pour ne pas être réveillé ! Les mouettes qui clc de bon matin aussi ! Meme pas de terrasse pour profiter ! Ah Horrible Horrible le pire séjour de ma vie !
Stamen
We have stayed at this hotel several times through booking. We haven't had any problems. The last time I was in Istanbul, I needed an extra night and decided to go straight to the reception in the morning. both receptions were middle aged men and not friendly. They asked us for more money than usual. One gentleman didn't even bother to look that I was handing him the money and continued looking at his phone. Then I booked
in hotels.com. The other receptionis - was elderly made gentleman us wait after 2pm. even though the hotel was half empty. He didn't stop talking on the phone and dropped us the room keys.
The bathroom was not cleaned well.
II've been visiting Istanbul for 30 years, but I've never been treated like this by the staff
in hotels.com. The other receptionis - was elderly made gentleman us wait after 2pm. even though the hotel was half empty. He didn't stop talking on the phone and dropped us the room keys.
The bathroom was not cleaned well.
II've been visiting Istanbul for 30 years, but I've never been treated like this by the staff
Christian
Nettigkeit, Hilfsbereitschaft und Freundlichkeit des Das Zimmermädchen absolut nett. Die größte der Zimmer könnte besser sein. Der Blick auf den Hinterhof ist ein wenig gewöhnungsbedürftig. Die Dusche ist ziemlich klein. Die Umgebung ist ein wenig naja. Bei top Hotel
Verified traveler
No spa, no manners,no way
This hotel markets itself as having a spa with sauna and Turkish bath. Not true. During our two days first it was closed because it was Monday, then just because... only the cold and miniscule pool was open. When i raised this with the manager he repeatedly called me a bad person and said that because I am so rich (??) I should not complain. The rooms are stuffy, with wall-to-wall carpets that have not been cleaned for ages and the check-in confusing with us being herded back and forth between their different buildings. The location is great but there are many hotels in the area where you get what is marketed and won't be called names.
Bushra
Fantastic Staff
Fantastic and helpful staff.
Selim and everyone else who worked there were very nice.
The pool was cold and therefore many people did not use it.
Selim and everyone else who worked there were very nice.
The pool was cold and therefore many people did not use it.
Zehra
Hotel Zimmer nicht tolle
BEATRICE ANNE
Accueil sympathique par le réceptionniste qui a toujours répondu à nos questions avec sourire et dévouement.
Hôtel propre mais un peu bruyant... Situé à quelques minutes de l'arrêt de tram way et à 2 pas des taxis.
Hôtel propre mais un peu bruyant... Situé à quelques minutes de l'arrêt de tram way et à 2 pas des taxis.
Murat
Jackie Murat
Ich habe 3 Nächte in diese Hotel Übernachten, Standort vom Hotel ist wunderbar. Mann kann jede Richtung mit S Bahn , U Bahn , Buss in jede Richtung fahren.
Service bestens, die Mitarbeiter von Hotel sind sehr hilfsbereit und sehr nett.
Besonders sind Emfang Caner und Ahmet sehr nett. Frühstück Bereich Ezgi..
Ich danke an allen für die nette Gäste und Freundlichkeit.
The Showmaster Jackie Murat..
Service bestens, die Mitarbeiter von Hotel sind sehr hilfsbereit und sehr nett.
Besonders sind Emfang Caner und Ahmet sehr nett. Frühstück Bereich Ezgi..
Ich danke an allen für die nette Gäste und Freundlichkeit.
The Showmaster Jackie Murat..
Dominique
Le personnel est très accueillant et serviable, le petit déjeuner très complet. Dominique R
Carmine
Struttura vicino alla metropolitana ben collegata e fermata bus. Personale accogliente. Vicino a negozi e ristoranti.
LATIFA
Sono stata benissimo no né la prima volta sono già stata e Tornerò
Tünde
Tökéletes volt számunkra minden.
Jó helyen, jól megközelíthető Hotel.
Kedves, segítőkész személyzet.
Választékos reggeli, török ízekkel.
Wellness részlegben kipihenheti a turista a napi gyaloglás fáradalmait (szauna, torok fürdő, medence)
Örülök hogy erre a hitelre esett a választásunk
Jó helyen, jól megközelíthető Hotel.
Kedves, segítőkész személyzet.
Választékos reggeli, török ízekkel.
Wellness részlegben kipihenheti a turista a napi gyaloglás fáradalmait (szauna, torok fürdő, medence)
Örülök hogy erre a hitelre esett a választásunk
Verified traveler
Jai réservé un lit deux places, je le retrouve avec 2 lits une place sans possibilité de changer, l'odeur était immondes.
Tahar
Clean hotel high recommend.. Everything is good all stuff are nice and polite. Actually there is no gym only 1 treadmill weak a bit.. Leak of materials is not as like mentioned there is gym. Otherwise everything is fine.
edwige
Inadmissible
C'est la première fois que nous nous retrouvons dans cette situation. Nous avons réservé cet hotel du 2 au 4 aout. Notre avion arrivant à 3h du matin le 3, nous avons prévenu par mail que nous arriverions dans la nuit. Ils n ont pas lu le mail et nous ont annulé la reservation pour les 2 nuits. A l accueil la personne d abord pas aimable nous dit que l hotel est complet. Puis quand elle voit le ma nous dit gentillement d attendre le manager
Il est 5h30. On attend il arrive, la personne le met au courant mais il ne vient pas nous voir. A 7h45 on va le voir, on apprend que c est lui le manager. Il nous dit que la reservation a été annulée car nous n avions pas payé avant alors que c etait noté paiement à l etablissement. Il a été odieux, agressif, menteur... la chance c est que nous avons changer de CB et qu il n a pas pu prelever la 1ere nuit, sinon nous aurions tout perdu alors qu ils ont commis une grosse erreur. Nous ne RECOMMANDONS PAS
Il est 5h30. On attend il arrive, la personne le met au courant mais il ne vient pas nous voir. A 7h45 on va le voir, on apprend que c est lui le manager. Il nous dit que la reservation a été annulée car nous n avions pas payé avant alors que c etait noté paiement à l etablissement. Il a été odieux, agressif, menteur... la chance c est que nous avons changer de CB et qu il n a pas pu prelever la 1ere nuit, sinon nous aurions tout perdu alors qu ils ont commis une grosse erreur. Nous ne RECOMMANDONS PAS
Carolina
Bueno. Lo recomiendo.
Muy buen servicio. Comodo, cerca de todo. Muy amable el personal.
Excelente relacion costo-ubicacion
Excelente relacion costo-ubicacion
Michal
Pokoj drastycznie odbiegal od tego,ktory sie pojawia w rezerwacji. Wszelkie proby jego wymiany byly bezowocne. Uwazajcie na ten hotel. Hotel zasluguje max na 2*
Selçuk
Kafa dinlenecek yer değil,etrafında çok gürültü oluyor
awees
Das Preisleistungsverhältnis passt!!
Vielen Dank für alles besonders Osman,Ahmed und Destan waren sehr hilfsbereit.
Die Lage war perfekt, in der Nähe von Shops, Restaurante und öffentlicher Verkehrsmittel.
Zimmer war bequem, sauber.
Location & surroundings
Grand Ünal Hotel
Mustafa Kemalpasa Caddesi Fabrika Sokak, Istanbul, Turkey
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Grand Ünal Hotel
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