Name: Roma Dei Papi Hotel De Charme
Address: Piazza Adriana, Gate B, 5, Rome, 00193, IT

2/10

Poor

18 Jul 2019

Guest

While the property is not bad and the location is quite good, I can't recommend this hotel in the least given how I was deceived and then charged twice. As soon as I was checking-in the concierge Ricardo noticed that two rooms, rather than the one I needed for myself, had been reserved in my name. He told me that I shouldn't worry, that he was going to find out what happened and let me know. Not only did he not tell me what he found out and never showed up again, but he proceeded to charge both rooms to me later on. I contacted the hotel and him multiple times to clear up the issue to no avail; he even blocked my number.

Leisure Self

2/10

Poor

19 Dec 2018

Verified traveler

Was relocated to a different hotel. Not even given a choice of a refund or be moved to a partner hotel. Was just moved anyway.

8/10

Excellent

08 Jun 2018

David

Perfect location, friendly staff, ideal for couple

The hotel only has a few rooms on the bottom floor of a beautiful 16th century bldg converted to apartments. The location is perfect: 10 minute walks to St. Peter's Basilica, Piazza Navona. 4 minute walk to taxi pickup/dropoff area.
The staff are friendly, helpful, and there was no issues as far as communication was concerned. Airport shuttles are NOT complimentary though available (50 Euros) and the desk is not manned 24 hours a day...they give you an emergency number to call if an issue arises.
The rooms are clean but rather small, though adequate with decent complimentary WiFi. The bathroom was spotless, however, there is no counter space therein and the showers are tiny and slippery -- be careful in and out. The air conditioning worked perfectly and is entirely in the control of the guest which is a great plus during the summer Roman heat. The mattress was a bit worn and hard, one could feel the springs a little but we both rested well each night.
Continental breakfast is available each morning from 0600-0800, the cappuccino is the best I've every had anywhere in the world!
Overall, this is perfect for a couple who is out and about and wants to take on Rome all day and all night, then have a clean quaint place to rest up within walking distance. Very pleased.

Partner

8/10

Excellent

26 Feb 2018

Dan

Nice B&B to stay

Had a great stay. Stefano provided timely and effective advice on places to visit and things to be careful with, which really made our life lot easier during our short stay and visit. He even assisted us to purchase ticket for Vatican Museum and provided us with information on where to go and purchase a ticket from for the Colloseum.

8/10

Excellent

05 Jun 2016

Walter

Great for sight seeing

Very nice hotel with easy access to all sight seeing opportunities. The staff was great. The neighborhood was very quiet. The room was a bit small and the beds were hard but still overall a great place to stay. Nice breakfast.

Family

4/10

Poor

02 Jun 2016

David

Nice location but not much else

We thought we were getting a room with three separate beds but in fact it was a double bed and a tiny camp bed. There was no breakfast ready until 8 a.m. and we had to leave at 7:30. Fortunately as we were leaving, a large tray of pastries had been delivered outside, so we helped ourselves, since there were no staff around. A good location opposite Castel Sant'Angelo and Piazza Cavour behind, not too expensive but fairly poor facilities and service

Family

6/10

Pleasant

30 Mar 2016

Elda

The location is great. The hotel is very simple, ideal for non-expesive good location in Rome.

4/10

Poor

11 Nov 2015

Verified traveler

The hotel is in a nice location but it is a horrible hotel with stains everywhere. They do not have someone at the front desk all night. Our air conditioning didn't work and they said they would fix it and never did. They seem pretty incompetent as to how to run a bed and breakfast.

6/10

Pleasant

22 Oct 2015

Emanuel

Central location

Prime location.

Partner

8/10

Excellent

01 Aug 2015

Verified traveler

The hotel is in an excellent location and within walking distance to important historical sites likes Castel Sant'angelo and the Bascilica of the Vatican. It is well connected with the rest of the city through bus lines, which are less than 2-3mins walking distance from the hotel. Service is very good and the locality is very safe, clean and upscale. The condition of some of the rooms requires improvement.

Family

8/10

Excellent

22 Jul 2015

Powell family

Close to everything except coliseum

Convenient location and fairly comfortable. 3 of us sharing a family room - expected a double and single and got a camp bed which wasn't the most comfortable. Continental breakfast included which was adequate and set us up for the morning. Would stay again for location and very friendly staff who were very helpful

10/10

Exceptional

18 Jul 2015

Maria

Wonderful hotel!

This is such a cute hotel! It was clean. Location is amazing. Just an 8 minute walk to St. Peter's Basilica, the city bus is a 5 minute walk, and there is plenty to see around this location. The staff was helpful and friendly. They made our stay memorable and enjoyable. Thank you for all your help!

Partner

10/10

Exceptional

06 Mar 2015

Sigrid

A good place to stay in Rome

Good location, nice rooms. Everything anyone could wish for in Rome

Family

8/10

Excellent

17 Sep 2014

Law

The hotel was lovely small I think only 8 rooms was a good location walking distance to everything the staff were lovely

10/10

Exceptional

06 Jun 2014

Armando

Bed and Breakfsast

This is a 7 room bed and breakfast. It was clean and the staff was like family. Small rooms but comfortable. Great location, walking distance from the Vatican and downtown Rome.

Family

10/10

Exceptional

06 Jun 2014

Alina

Great place!

Had a great stay, people were very nice at the desk and very safe, great location , for sure I will recomend this place for the price and location!

10/10

Exceptional

29 May 2013

Lee

Great Visit

Fantastic Location, Great friendly Staff, Very Clean Room.

8/10

Excellent

16 Apr 2013

Pamble

More like a B&B, but liked it

I stayed here 3 nights in April 2013 and chose it for location and price. Happy with both. The staff is very polite, speak english, and extremely helpful. Note: This \"hotel\" is really more like someone's larger flat converted into 6 units. It can be a bit noisy because the rooms are tight, all immediately off the \"lobby\" and all floors are tile. They give you 4 keys (one for the outside gate, the large front hotel door, the inner hotel door and your room key). If you are thinking you want a hotel where you can hang in the lobby and people watch this isn't the place for you. However, with free breakfast/internet/decent sized rooms and your private bathroom this is overall a good place to stay. Beware: The hotel isn't easy to find. The sign is just a maybe 2x3ft street sign. Giving a taxi driver the EXACT address is the best way to get there as if you're on foot you may be looking for hours wondering where it's at. Castle Saint Angelo is huge so you may find it an inconvenience to navigate around when you go out for your strolls (and don't try cutting through on your way back to the hotel as you'll find out how thoughtful the planners of the 700's where about perimeter security). Also, if you're planning on arriving after 8pm let them know because the staff go off duty and you'll never get past the gate to get checked in.

10/10

Exceptional

24 Mar 2013

Karen

Great hotel for family

This hotel was perfect for our family vacation. The staff was fantastic - helped with our needs including directions and the printing of our boarding passes. The breakfast each morning was a nice treat, even a gal who will make you cappacino.
We walked everywhere from our hotel- nicely located.
We would stay there again.

10/10

Exceptional

22 Sep 2012

Wife

comfortable

Nice ,clean hotel,good simple breakfast,lovely staff.Very friendly and helpful.We will stay there again !

Partner

8/10

Excellent

20 Sep 2012

Verified traveler

Location!

It was a basic room. Small compared to U.S. standards but comfortable. The location was wonderful. We went walking everywhere. Customer service was lovely. Staff was super helpful.

6/10

Pleasant

24 Aug 2012

Verified traveler

Good. But AC did not work well.

8/10

Excellent

29 Feb 2012

Janet

Worked well for us!

This was a VERY \"good deal\" for us!! Breakfast was included...and served cheerfully!! The staff genuinely offered information and were helpful. This is a place to sleep....take a shower...leave your luggage....

Partner

10/10

Exceptional

16 Feb 2012

helen

ROMA DEI PAPI HOTEL DE CHARME

The Hotel was truly lovely! The staff very nice and very helpful! Their coffees were delicious,

6/10

Pleasant

26 Jun 2011

Jeff

Yes, but bed hard as rock

Location was very near the Vatican, which we really wanted. After that things were so, so. Room was small and and bed hard.

Partner

8/10

Excellent

21 Apr 2011

Anonymous

Very Lovely Hotel

The Hotel was easy to find and labeled properly as to where it was. The security was very good... not that it was in a bad neighborhood though. Right across the street from Castel Sant Anglo and within walking distance to the Vatican and sites right across the river. Slightly far away from the metro station and the roads aren't that great for taking luggage but we managed and didn't have a problem. The staff are very friendly and willing to help with anything. The free breakfast in the morning was very good and a bonus was they had someone to make coffees for you. Overall this was a very nice hotel and I would definitely recommended it and would stay there again.

Family

2/10

Poor

31 Jul 2009

AraAZ

A hotel to avoid

This is not so much a hotel as a large apartment broken into rooms. The room was tiny, barely enough for three beds next to each other. There was construction in the building with terrible noise. The \"lobby\" is so tiny and so close to the rooms that one can hear everything that happens in the lobby from the rooms. A single noisy customer can result in an entire sleepless night. The \"breakfast\" is a few slices of stale cheese and salami with some stale bread. Even the famed Italian capuccino is some premixed heated something. The \"staff\" (one person) tries to help but they can't do much. After this, we stayed in much better hotels in Italy for the same price. So avoid it and don't be fooled by what Orbitz advertises as an \"elegant\" hotel and find something else.

Family

8/10

Excellent

31 May 2022

Verified traveler

Habitación modesta pero limpia y agradable.

Habitación modesta pero limpia, y excelente trato por parte del personal. Hemos tenido una estancia agradable.

Partner

10/10

Exceptional

04 Apr 2022

Giuseppe

Ottimo

Tutto molto bene. Personale gentilissimo, camera molto comoda e buona posizione della struttura.

Friends_and_family Friends

8/10

Excellent

23 Oct 2018

Verified traveler

Molto comodo x la posuzione baricentrica al centro di Roma e i musei Vaticani e Trastevere

8/10

Excellent

23 Sep 2018

Sven

Klagomål är endast två st Ingen WiFi på rummet endast i lobbyn. Dåligt med väggkontakter i rummet endast EN.

Friends

10/10

Exceptional

14 Sep 2018

valter

ottima disponibilità discrezione e colazione

Hotel a due passi da CastelGandolfo e la Cassazione.

8/10

Excellent

03 May 2018

Verified traveler

Ideale per chi deve visitare città del vaticano e relative zone museali.

Ottimi ristoranti nelle vicinanze.

10/10

Exceptional

28 Feb 2018

Greta

Hotel molto comodo e dotato di tutti i confort.

L'hotel si trova proprio dietro a Castel Sant'Angelo e dista 15 minuti a piedi dalla metro Lepanto. Si trova all'interno di un palazzo molto bello e accogliente. Le stanze sono ampie e fornite con tutti i confort (tv, frigo,caloriferi, condizionatori). Ogni giorno le stanze venivano rifatte con cambi di asciugamani e pulizia del bagno. Si dorme benissimo in quanto non si sentono rumori né dalla strada né dalle altre stanze. La colazione è ricca e variegata. Il personale è stato gentilissimo e molto premuroso anche nel consigliarci i ristoranti migliori nella zona. Consigliato!

8/10

Excellent

20 Oct 2017

SAMUEL

Ubicación excelente, muy buena atención, la habitación y el servicio fueron muy buenos
El wifi no funcionaba en las habitaciones, y el desayuno era bueno, pero el lugar era algo pequeño.
Es muy recomendable

Partner

4/10

Poor

19 Sep 2017

Perry

Disorganizzati.

Nonostante la prenotazione fosse stata regolarmente confermata, all'ultimo momento, hanno trasferito un nostro ospite presso una pensione fatiscente, pur avendoci rassicurato che si sarebbe trattato di una sistemazione decorosa. In questi casi, quando si crea un disguido al cliente, un albergo professionale, trasferisce l'ospite in una struttura uguale o superiore a quella prenotata, prendendosi carico della eventuale differenza.

8/10

Excellent

08 Jul 2017

alex

Bello pulito e confortevole

Bellissima esperienza in questo hotel dei Parioli. Personale gentile è disponibile.
Posto con giardino interno molto bello.
Camere pulite aria condizionata e Wi-Fi

10/10

Exceptional

05 Jun 2017

Hana

Perfect place for city discovering, all monuments are in walking distance. The hotel staff was very supporting and useful. Our group occupant more than half of the place and we really feel like at home.

Family

6/10

Pleasant

28 Mar 2017

Weihermaennchen

Rom erleben

Für alle die Rom erleben möchten, hat dieses kleine Hotel eine ideale Lage. Zu Fuß sind viele Sehenswürdigkeiten zu erreichen - aber auch per Bus oder Metro. Für Städtetrips eine gute Unterkunft, da diese ja keinen Wellnessurlaub sind und damit deckt das Hotel alle Bedürfnisse ab.

10/10

Exceptional

30 Jan 2017

Diogo

ótimo

Tudo certo, sem reclamações.

10/10

Exceptional

28 Dec 2016

Paolo

albergo ottimo proprietari gentilissimi

Albergo centralissimo, comodo ottima qualità , prezzo ottimo gentilezza proprietario colazione abbondante e ottima qualità, siamo rimasti contentissimo, consigliatissimo.

Partner

8/10

Excellent

15 Dec 2016

Verified traveler

Hotel strategico, personale simpatico,

A Roma per un corso di formazione, ne ho approfittato per aggiungere anche il weekend.
Il soggiorno all'hotel è stato perfetto.
Ha forse più lo stile di un B&B ma non manca nulla

4/10

Poor

11 Oct 2016

Dana

מיקום בינוני, שירות רע,אין תמורה למחיר.

Wifi גרוע בחדרים.
עזבנו את רומא ליומיים והיינו צפויים לחזור למלון(הכל תואם איתם בהזמנות מראש). כשחזרנו מסתבר שהם טעו בארגון ההזמנות ולא היה להם חדר עבורינו. הועברנו למלון אחר, מיקום אחר, ללא wifi בחדרים או בקומה ואף ללא שמיכה.
תמוה בעיני שהגיעו לביקורות כל כך גבוהות. מיקום בעייתי, תמורה מאוד נמוכה למחיר, חדרים פצפונים, שירות עלוב.

Partner

8/10

Excellent

02 Oct 2016

Weibel

Saubere und sehr zentral gelegene Unterkunft.

Sehr zentral gelegen, alles zu Fuss erreichbar. Parkplätze sind mangelware

Family

8/10

Excellent

01 May 2016

Verified traveler

Dejlig centralt til prisen.

Perfekt beliggenhed 10 min gang til Peterskirken. Meget hjælpsom personale.
Dejligt hotel til prisen. Kedelig og tør morgenmad, wi-fi er meget dårlig, men alt i alt et dejligt ophold til en meget fornuftig pris.

Family

8/10

Excellent

28 Apr 2016

emma

OTTIMA ESPERIENZA

Ottima l'esperienza da ripetere in un prossimo viaggio.
Perfetto il trasporto da Fiumicino con lo sitbusshuttle Fiumicino - Roma Vaticano, a due passi dall'hotel.
Buon soggiorno. ‎

8/10

Excellent

14 Mar 2016

charlotte

Fint lille B&B

Fint og ok

Partner

8/10

Excellent

06 Oct 2015

Verified traveler

Op het ontbijt na was alles prima

Partner

8/10

Excellent

28 Sep 2015

Martin

Det er bare å booke

Fint hotell med bra beliggenhet og god frukost (italiensk standad). Topp service av alle ansatte vi møtte. De hjalp oss med instruksjoner, printet boarding kort, serverte tidligere frukost og kom med gode restauranttips. Her kan vi absolutt bo igjen.

Partner

6/10

Pleasant

09 Sep 2015

sandro

Ottima la posizione. Buon personale. Camera non corrispondente alle foto pubblicate su internet.camera molto deludente. Arredo vecchio e di pessimo gusto. Condizionatore poco funzionante e pieno di polvere.

Family