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Grupotel Mallorca Mar

Majorca · Spain

Paseo del Pintor Miquel Vives, s/nView location

8.4/10Excellent140 Reviews
Cleanliness9.0/109.0
Service8.8/108.8
Comfort8.8/108.8
Condition9.0/109.0
Neighborhood8.2/108.2
Value8.2/108.2
Amenities8.4/108.4
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  • Business hotels
  • Beach hotels
  • Sustainability certification
  • Sport hotels

Room prices, availability, meal plans and cancellation terms are confirmed for your selected dates.

About Grupotel Mallorca Mar

Situated near the charming fishing port of Cala Bona, this hotel offers guests an authentic Mediterranean experience. Families are welcome, and childcare services are available. The complex comprises six three-story buildings housing studios and apartments, all surrounding a vibrant garden that stretches down to the sea.

Facilities include an outdoor pool and hot tub, perfect for soaking up the sun, as well as a spa and wellness center with two indoor heated pools. A large lounge bar featuring live performances provides evening entertainment.

Read more about this hotelShow less

When you stay at Grupotel Mallorca Mar in Son Servera, you'll be on the waterfront, within a 5-minute drive of Platja de na Marins and Bona Beach. This family-friendly aparthotel is 10.5 mi (17 km) from Cala Agulla Beach and 1.1 mi (1.7 km) from Sa Marjal.

Make yourself at home in one of the 270 guestrooms, featuring kitchenettes with refrigerators and microwaves. Rooms have private balconies. Flat-screen televisions with satellite programming provide entertainment, while complimentary wireless internet access keeps you connected. Bathrooms with shower/tub combinations feature deep soaking bathtubs and hair dryers.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Planning an event in Son Servera? This aparthotel has 1615 square feet (150 square meters) of space consisting of a conference center and meeting rooms.

Popular amenities

Swimming Pool
Free WiFi
Dining services
Concierge
Laundry
Spa
Gym
Entertainment
Beach services
Smoking areas
Childcare
Business facilities
Banquet facilities
Transportation services
Accessible facilities

Check-in and check-out

Check-in from 3:00 PM
Check-in until anytime
Check-out until 11:00 AM
Minimum check-in age 18

Hotel policies

Beach nearby On bay No rollaway/extra beds available Travelife Professional property host/manager Pets not allowed

Cleaning and safety

Sanitization
Property uses a professional cleaning service Contactless check-in is available Contactless check-out is available
Essential Travel
Essential workers only - NO

Important information

  • Property Alerts

    You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

    • A tax is imposed by the local government and will be collected at the property. The tax is reduced by 50% after the 8th night of stay and children under 16 years of age are exempt. Other exemptions and reductions may apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
    • A tax is imposed by the city: From 1 November - 30 April, EUR 0.83 per person, per night , up to 9 nights, and EUR 0.41 thereafter. This tax does not apply to children under 16 years of age.
    • A tax is imposed by the city: From 1 May - 31 October, EUR 3.30 per person, per night, up to 9 nights, and EUR 1.65 thereafter. This tax does not apply to children under 16 years of age.

    We have included all charges provided to us by the property.

  • You need to know
    • Cash transactions at this property cannot exceed EUR 1000, due to national regulations. For further details, please contact the property using information in the booking confirmation.
    • Reservations are required for massage services and spa treatments. Reservations can be made by contacting the aparthotel prior to arrival, using the contact information on the booking confirmation.
    • Only registered guests are allowed in the guestrooms.
    • The property is professionally cleaned.
    • Contactless check-in and contactless check-out are available.
  • Special Instructions
    Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation. Information provided by the property may be translated using automated translation tools.
  • Instructions
    • Extra-person charges may apply and vary depending on property policy
    • Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
    • Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
    • This property accepts credit cards and debit cards; cash is not accepted
    • Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
    • Host has indicated there is a smoke detector on the property
    • Safety features at this property include a fire extinguisher
    • This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
    • This property is professionally cleaned
    • Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
    • Please note this property enforces a strict dress code in its dining outlets. In the evening, men should wear pants, long or short-sleeved collared shirts, and appropriate footwear.
  • Minimal age
    18
  • Optional fees
    • Fee for buffet breakfast: approximately EUR 15 for adults and EUR 8 for children

    The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

  • Spoken Language

    German

    English

    Italian

    French

    Spanish

    Catalan

Nearby attractions

Platja de na Marins 1.3 km / 0.8 mi
Bona Beach 1.3 km / 0.8 mi
Sa Marjal 1.8 km / 1.1 mi
Cala Millor Beach 2.5 km / 1.5 mi
Club De Golf de Son Servera 2.7 km / 1.7 mi
Fantasy Park 3.5 km / 2.2 mi
Parish Church of St. John the Baptist 3.5 km / 2.2 mi
Ajuntament De Son Servera 3.5 km / 2.2 mi
Iglesia Nova 3.6 km / 2.2 mi
Punta de N'Amer 4.4 km / 2.7 mi
Pula Golf 4.5 km / 2.8 mi
Torrent de Ca n'Amer 5.7 km / 3.6 mi
Safari Zoo 6.8 km / 4.3 mi
Playa de Sa Coma 7.1 km / 4.4 mi
Strandpromenade 7.6 km / 4.7 mi

Hotel facilities & services

Services and fees can vary. Check the selected room details and hotel policies before booking.

  • Year of construction: 1998
  • Number of floors (main building): 3
  • Annexe (s): 5
  • Number of floors (annexe): 3
  • Apartments: 246
  • Studios: 24
  • Accessible rooms: 7
  • aparthotel
  • American Express
  • MasterCard
  • Visa
  • City centre
Show 46 more facilities & services
  • Nearest Bus / Metro Stop
  • Beach
  • Wheelchair-accessible
  • 24-hour reception
  • Check-in hour
  • Check-out hour
  • Wi-fi
  • Laundry service
  • Medical service
  • Babysitting service
  • Multilingual staff
  • Hotel safe
  • Currency exchange facilities
  • Lift access
  • Shop
  • Garden
  • Terrace
  • Concierge
  • Gym
  • Newspapers
  • Luggage room
  • Clothes dryer
  • Bar
  • Restaurant: 2
  • Conference room
  • Meeting room
  • Business centre
  • Indoor freshwater pool: 2
  • Outdoor freshwater pool: 3
  • Children’s swimming area: 1
  • Sun loungers
  • Parasols
  • Game room
  • Sauna
  • Steam bath
  • Turkish bath (hamam)
  • Massage
  • Spa treatments
  • Travelife for Accommodation
  • Non-smoking establishment
  • Table tennis
  • Fitness
  • Beach volleyball
  • Billiards
  • Golf
  • Tennis
Meal plans

Meal plan types

Meal options depend on the room and rate you choose. Search your dates to see which meal plans are included.

BB

Bed & Breakfast

BED AND BREAKFAST

Breakfast is included with your stay.

HB

Half Board

Usually includes breakfast and one additional meal.

RO

Room Only

Accommodation only. Meals are usually not included.

AI

All Inclusive

Meals and selected drinks/services may be included.

Upon availability

Room types

These are the hotel's room types, rather than live offers. Choose your travel dates to see available rooms, prices and booking conditions. Check availability

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1-4

    Photos are not available for this room type.

    Grupotel Mallorca Mar

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-4

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SIDE SEA VIEW ONE BEDROOMAPARTMENT • SIDE SEA VIEW ONE BEDROOMAPT.B1-SS

    Photos are not available for this room type.

    Grupotel Mallorca Mar

    APARTMENT SIDE SEA VIEW ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SIDE SEA VIEW ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1-SS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO TWO BEDSSTUDIO • TWO BEDSSTU.2B

    Photos are not available for this room type.

    Grupotel Mallorca Mar

    STUDIO TWO BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    TWO BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.2B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT ONE BEDROOMAPARTMENT • ONE BEDROOMAPT.B1

    Photos are not available for this room type.

    Grupotel Mallorca Mar

    APARTMENT ONE BEDROOM

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    ONE BEDROOM

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B1

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • TWIN STANDARDTWIN • STANDARDTWN.ST

    Photos are not available for this room type.

    Grupotel Mallorca Mar

    TWIN STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–4 • Adults: max. 4 • Children: max. 3
    Room type
    TWIN
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: TWN.ST

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH BALCONYSTUDIO • WITH BALCONYSTU.BL

    Photos are not available for this room type.

    Grupotel Mallorca Mar

    STUDIO WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO WITH DOUBLE BEDSTUDIO • WITH DOUBLE BEDSTU.DB

    Photos are not available for this room type.

    Grupotel Mallorca Mar

    STUDIO WITH DOUBLE BED

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    WITH DOUBLE BED

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.DB

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO STANDARDSTUDIO • STANDARDSTU.ST-2

    Photos are not available for this room type.

    Grupotel Mallorca Mar

    STUDIO STANDARD

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    STANDARD

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.ST-2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT TWO BEDROOMSAPARTMENT • TWO BEDROOMSAPT.B2

    Photos are not available for this room type.

    Grupotel Mallorca Mar

    APARTMENT TWO BEDROOMS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    TWO BEDROOMS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.B2

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT PARTIAL SEA VIEWAPARTMENT • PARTIAL SEA VIEWAPT.PS

    Photos are not available for this room type.

    Grupotel Mallorca Mar

    APARTMENT PARTIAL SEA VIEW

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    PARTIAL SEA VIEW

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.PS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT THREE BEDSAPARTMENT • THREE BEDSAPT.3B

    Photos are not available for this room type.

    Grupotel Mallorca Mar

    APARTMENT THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • STUDIO THREE BEDSSTUDIO • THREE BEDSSTU.3B

    Photos are not available for this room type.

    Grupotel Mallorca Mar

    STUDIO THREE BEDS

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–5 • Adults: max. 5 • Children: max. 3
    Room type
    STUDIO
    View / characteristic
    THREE BEDS

    Adult and child limits apply within the room's total guest limit.

    Room code: STU.3B

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT SIDE SEA VIEW WITH BALCONYAPARTMENT • SIDE SEA VIEW WITH BALCONYAPT.BL-SS

    Photos are not available for this room type.

    Grupotel Mallorca Mar

    APARTMENT SIDE SEA VIEW WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    SIDE SEA VIEW WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.BL-SS

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

  • APARTMENT WITH BALCONYAPARTMENT • WITH BALCONYAPT.BL

    Photos are not available for this room type.

    Grupotel Mallorca Mar

    APARTMENT WITH BALCONY

    Room photos

    Photos are not available for this room type.

    Room overview

    Occupancy
    Guests: 1–10 • Adults: max. 10 • Children: max. 6
    Room type
    APARTMENT
    View / characteristic
    WITH BALCONY

    Adult and child limits apply within the room's total guest limit.

    Room code: APT.BL

    Limited room details from hotel

    Available rooms, prices and included facilities are confirmed after you choose your dates and rate.

Guest reviews

What other guests saying about Grupotel Mallorca Mar

8.4
Excellent
140 Reviews
Cleanliness
9.0 /10
Service
8.8 /10
Comfort
8.8 /10
Condition
9.0 /10
Neighborhood
8.2 /10
Value
8.2 /10
Amenities
8.4 /10
75 reviews shown
8/10
Excellent
28 Jul 2025
ANTHEA
Great facilities for kids and good food options in buffet but would ah e liked more day time food options like bar food - burgers and snacks for kids etc
Leisure Family
8/10
Excellent
19 Jul 2025
cassandra
Overall, the area in general is pretty good. You really have to go a few minutes away Drive to start getting into the more interesting parts of the area and there is not a beach at hotel so don’t be confused to think that you’re gonna swim from a white sand beach there. That’s 10 min+ min away. This area has the resort only plus a wonderful restaurant called SA PUNTA next to it. we asked to check in early and gave them several days notice this was a priority and asked if we could even pay extra for this. The messages back were that they would try but when we arrived, it wasn’t possible and they really just didn’t seem to care very much. They said well too bad check-in is at 2 o’clock and will call you if it’s early, but we never got a call. If you have younger kids, this is great if you have kids older than 10 or 11 years old, this might be tough for them because of all the tiny kids around and I mean they are everywhere.

Finally, the room is very basic. There’s no drawers to unpack; kitchen supplies are space. I asked for a wine opener and universal charger - they told me I needed to go like 10 or 15 minutes away to get my own. I can say that they were friendly. However, Service is not up to a 3.5 american hotel standard

They are catering to families who are staying there a week using their all you can eat restaurants.
you are not a young family, who wants an all you can eat restaurant on site and nowhere else to go this will be perfect for you.
Business_and_leisure Family
8/10
Excellent
27 Apr 2025
Verified traveler
Really nice stay, very friendly staff, great food and a good location away from the hustle and bustle. The only thing I would say is we were put in a room with playground right outside the balcony and we didn’t have children with us, but it was ok. Note also, when asked if the hotel provided a transfer from the airport and back we were advised no and recommended to get a taxi at around €100 euros…but in actual fact, the A42 bus from the airport stops right outside the hotel entrance and costs only around €11…it’s so easy to do, especially if you had children with you
Friends_and_family Friends
2/10
Poor
26 Aug 2024
stuart
Title: Disappointing and Unacceptable Treatment
We stayed at Grupotel Mallorca Mar in Cala Bona for 7 days (18/08/2024) on a half-board basis, and our experience was far from satisfactory.

Upon arrival, we were only given a card to show when going to eat, with no further instructions. On the first day, we waited at the entrance of the dining area for five minutes, expecting someone to check us in, but no one came. When we asked a staff member, we were simply told to sit anywhere. This lack of organization set the tone for the rest of our stay.

However, the most distressing incident occurred on the 5th day during dinner. My child, holding a plate of food, was suddenly grabbed by the wrist by the lady in charge of the dining room. She demanded to know where my child's wristband was. My husband, who had just arrived at the table, immediately showed the card, but there was no apology—just a dismissive \"Ah, okay.\" This lady had seen us at breakfast and dinner for five days, yet chose to physically confront a child instead of addressing an adult. Touching someone's child is completely unacceptable, and any professional would know to approach an adult in such situations. If the staff were properly organized, someone should have been at the dining room entrance to check us in.

When I went to the reception to complain, the response was shockingly indifferent. I was told, \"Oh, that shouldn’t have happened. Someone should have checked as you arrived.\" That was it—no apology, no foll
Leisure Family
10/10
Exceptional
13 Aug 2024
Kenneth
It was a excellent stay would recommend to anyone
Leisure Family_with_children
8/10
Excellent
06 May 2024
kevin

Would stay again

More of a complex than a hotel, had to drive around twice to find check in.
Dissapointed with communication. reported on the first night that the heating, cooling was not working and the patio door would not lock, these issues were ignored.
Otherwise, very good stay and fantastic choice of food.
Partner
10/10
Exceptional
02 May 2024
suzanne
Staff were friendly, rooms exceptiinally modern and clean . Food was very impressive , hugely surprised at the quality and variety. The chefs do a grand job ! Would defintely return
Leisure Family
10/10
Exceptional
22 Oct 2023
Gillian
3rd visit to this hotel, caters very well for families especially with young chikdren. Large pool areas with plenty of sunbeds. Plenty of choice in the buffet restaurant abd short walk to the resort of Cala Bona
Leisure Family
8/10
Excellent
10 Jun 2023
Doreen
The cleanliness around pool area was poor staff lovely food good but needed to be warmer room very good once Ac was working
Leisure Family_with_children
10/10
Exceptional
10 Aug 2019
Norma

Couple from Ireland

Great stay beautiful hotel... plenty of sun beds , brilliant choices of food and drinks ..
The tui staff were very entertaining all day. Very clean hotel ,rooms cleaned every day , bar was very good lots of different drinks to choose from on the all inclusive holiday..
Partner
6/10
Pleasant
05 Sep 2018
Verified traveler

Ok stay

We had a fair stay at this hotel. The all inclusive option has worked out fine however it got boring by the 4th day - the options started repeating themselves, even though there were a wide selection of main dishes, salads, grilled meats and fish and desserts. Everything started to become bland as they are not using spices because its a family oriented establishment.

The facilities are family oriented as well, all inclusive drinks are mostly on the sweet side, everything is sugary. The pools were so full we didn't dare using them - the beach was only steps away.

Our room was ok, we got a corner double, facing traffic. The cleaning is a hit-and-miss, sometimes our towels didn't get changed, sometimes our bed didn't get made. A bit of mañana attitude, especially when the cleaners tell you to hurry up and leave the room in 5' because they would NOT wait up...

So overall mixed feelings. Not too bad, not too good, not high on the \"to return\" list.
Partner
10/10
Exceptional
03 Sep 2018
Jane

Excellent Stay

Very enjoyable stay. Clean spacious room, great choice of food in restaurant. Lovely, very well maintained grounds, three swimming pools.
Excellent facilities, fantastic for children. Very hard working and very friendly entertainments team, first class shows. Milly and Siobhan outstanding singers. All staff very friendly and approachable at all times.
Highly recommend.
10/10
Exceptional
25 Aug 2018
Josephine

good variety of food, great for families

Good Family Hotel
Family
4/10
Poor
14 Aug 2018
Verified traveler

room swarming with ants

lovely hotel really but unfortunately our room was swarming with ants... All over the floor walls bathroom in our shoes and everywhere. we complained 3 times to reception but nothing was done as each day we returned to the ants... there was literally thousands of them crawling up our toothbrushes etc.. the hotel otherwise was good. very clean otherwise. food was good apart from coffee is served in plastic beakers in the day time and bar staff were very ignorant and rude. entertainment for children was good.
10/10
Exceptional
07 Aug 2018
Verified traveler

absolutely brilliant

We are a family of 4 with 2 girls aged 11 & 6. The hotel catered for everything and we enjoyed every moment of our stay. We can’t wait to come back next year. Pools were amazing, food is great and all the staff were brilliant.
8/10
Excellent
03 Aug 2018
Verified traveler

Lovely place - poor drinks

Beautiful hotel with a lovely warm atmosphere, but the choice and quality of drinks was awful.
8/10
Excellent
30 Jul 2018
Verified traveler

Great hotel

Hotel is good, we are rebooking, few problems, we booked because it has internet, it was shocking,
6/10
Pleasant
07 Jul 2018
Ross

All inclusive stay

Rooms were lovely and comfortable. Main pool is fab, other pools looked ok too but didn't spend much time there. Biggest issue with this hotel is the lack of staff and queues to get a drink - in some cases a 25 min wait to get a drink which isn't good enough for all inclusive. Food quality was ok but could have been better. Overall we enjoyed our stay.
8/10
Excellent
14 Oct 2016
Rhonda

Family hotel

The rooms are spacious and modern with every facility you'll need, recently refurbished. Not what you would call luxurious but very good, none the less. Living area with sofa, table and chairs and kitchen area, also flat screen tv. Bedroom, very comfortable beds, flat screen tv, nice lighting throughout. Lovely colour scheme. Large bathroom with freestanding shower, good pressure! There are 3 pool areas, 1 fun pool with character slides, 1 small children's pool (heated) 1 larger pool but it's freezing! Pool area could be nicer, sunbeds need either cleaning or replacing, Sunwing next door had much nicer pool area. Lots of beds available however even when hotel was very busy!
Main restaurant is buffet (themed) lots of choice and very good. The Taverna restaurant could be put to better use I felt, they need to rethink this, perhaps something for adults only. It's mainly used for snacks and located next to themed pool.
There's a spa, however I didn't use so cannot comment .
Evening entertainment for adults was very poor, I was traveling with my mum, she's 81 and it would have been nice to see some professional acts but maybe we were unlucky, there was lots for children and families.
One thing I noticed was that there were some very nice friendly staff, reception were excellent but mixed in restaurant and bars with some looking pretty fed up, no smiles or engagement, exception was Taverna, he was lovely. Special mention for fantastic chefs and Christian who works so hard!
8/10
Excellent
07 Oct 2016
mark

Good only for young families

We are a couple in our fifties, this was very geared up for the young families which possibly should of made us stay somewhere else. Pool area by the sea was nice with plenty of sun beds, although getting drinks was slow as only one or two bar staff on. Room was good large and modern with good beds. Food was OK but both of us got stomach trouble and as we only ate there we put it down to that. Overall good only for the young family
Partner
8/10
Excellent
30 Sep 2016
Rachael

Great hotel in great resort

This hotel is fantastic. The space and decor of the room and grounds were great. All inclusive restaurant and general service good too. Wifi in rooms could be patchy which was irritating but a minor thing all in all.
Family
8/10
Excellent
03 Sep 2016
Pb

Lovely family hotel

This is a lovely family hotel on the coast a short bus ride away (approx 10mins) from a beautiful sandy beach. There are a selection of pools, one large family 'beach' style pool which has very shallow water at 2 edges leading into a deeper pool which goes up to about 1.9m deep. Adjoining this is a shallow toddler pool. There was a quieter round pool, a small baby pool and water park. The water park is ideal for children up to about 8 years - much older and they would get a bit bored. There are plenty of sun loungers although these were packed so tightly together around the main pool and water park that you could hardly move. However if you move away from the pool side onto the grassed area then there was more room to spread out. The indoor pool was closed when we visited - open in May and October. There was also a spa for >16yrs which looked beautiful but we didn't test it out. The rooms were amazing, clean bright and airy. Our 1 bedroomed apartment had 2 sets of sliding doors onto the balcony - pay extra for a view if you can. There was a free safe which was easy to use, and free wi-fi but this was very poor in most areas. The food had a good selection, the desserts could have been a bit more imaginative and were mostly frozen ones bought in. Plenty of choice of drinks soft and alcoholic. Great entertainment for the kids (in english and german)and the staff work really hard to keep them engaged. An expensive but enjoyable family break.
Family
10/10
Exceptional
17 Jun 2016
Mum of 2

Great for families

This was the 2nd time we have visited this hotel having stayed last year as well. Since last year it is no longer a \"Grupotel\" (German company) run hotel, it is now a \"Thomson Family Life\" hotel. It has had a complete face lift, they boast free Wi-Fi throughout the hotel (although it is painfully slow and virtually non existent in the room we stayed in), use of the safes in each room is free. The evening entertainment is now provided by a team employed by the hotel who also do parades around the pool, etc. Last year there was outside entertainment every night and the kids club people ran the \"mini disco\" in the early evening. Although now the evening entertainment is slightly more amateur, the kids loved it and it is also now in German and English compared to last year where it was all in German.
The kids entertainment is superb. The staff work hard and always with a smile. There is a lovely little water park, more suited to younger children but there is also another nice large family pool and a deeper (slightly) heated one with jacuzzi jets.
The food (large self service buffet style) is not quite as good as last year but still good enough with variety and themed nights. The kids corner food is a bit unimaginative but they have a sticker reward scheme if your kids try new things and, for us, this was the way forward so they were eating from the adults salad bar or adult choices.
Overall, a lovely family holiday, very much geared towards kids. Would highly recommend.
8/10
Excellent
01 Oct 2015
Sheila

Hotel c!ean nice location

Beds need updating
Family
8/10
Excellent
28 Sep 2015
Margaret

Family friendly hotel.

This hotel is perfect for families with young children. As a lone traveller I found the dining room rather impersonal but that was not the fault of the hotel. The food was good with lots of choice. My room was perfect and I appreciated the large and private balcony. The children's pool/play area just outside my room only opened at10am and closed at 6pm which I thought was very considerate and reasonable. The hotel is situated a very pleasant walk away from Cala Bona and on a good bus route to several interesting places.
8/10
Excellent
08 Sep 2015
Family of four

Ok for a few days

We stayed at the hotel with our 2 young kids beginning of September. Overall the experience was ok, but after 6 days we had enough. The restaurant can be very busy with queues especially in the evenings. Overall we had the impression that it was always hectic and busy in the restaurant with everybody trying to grep something from the buffet. There was always enough food, but the quality was average. It is also located a bit outside so that you either need to walk or take a bus to Cala Bona or Cala Millor. Child entertainment was only offered for children of 3+ years
10/10
Exceptional
05 Aug 2015
Mrs. N

Great very family friendly complex

We stayed at the hotel from end of May till the 3rd of June 2015 with two children age 5 and 1. We loved it , one outdoor swimming pool have been heated so it's perfect for young children . We had small water park for children in our complex . The food is great with plenty choices. One think evening entertaining could improve a bit as it's was more for the Germans tourists but still ok. I would go back again 100%. No regrets a toll ! And you can hire pushchairs / strollers at the reception for not much €.
Family
2/10
Poor
28 Jun 2026
yassine
Hôtel de niveaux très très moyen équivalent a deux étoiles
Friends_and_family Family
10/10
Exceptional
20 Jun 2026
Victor
Excelente para familias.
10/10
Exceptional
20 May 2026
Ginetta
Tout à été super...
Le personnel très très professionnel..
Partner
8/10
Excellent
05 May 2026
Odile
L’hébergement était bien conçu. C’etait un petit appartement très bien pour les familles. Personnels très sympathique ,dommage qu’il y est peu de personnes qui parlent français. Piscine bien . Cuisine comme tous les buffets c’est assez répétitif.
Très content de notre séjour
Partner
8/10
Excellent
28 Apr 2026
Sandrine
Très bon séjour une piscine extérieure chauffée très agréable, salle de sport top, piscine intérieure chauffée au niveau du bâtiment 9 on ne sait pas comment faire fonctionner les bulles, la cascade et le jet ne fonctionne pas, la piscine du bâtiment 6..l'odeur!!! Côté repas je conseille de prendre en tout inclus aux personnes restant à l'hôtel car sinon c'est très cher pour ce qu'il y a le midi, petit dej il y a ce qu'il faut et le repas du soir est très varié nous avons eu des thèmes différents comme mexicain italien majorquin c'était très bien. Je pense que l'animation et absente les animateurs ne viennent pas vers les vacanciers ( pas eu de présentation des animateurs ni des animations)dommage l'équipe d'animation parle anglais et allemand...je pensais au moins espagnol voir français mais non! Les animations pour adultes pas terribles et une animatrice est à revoir comme le son des enceintes trop fort..pas de terrain de basket ni terrain de foot obligé d'aller sur celui de l'hôtel à côté. Pas de plage accessible directement par l'hôtel.massage comptez 100€/massage sauna et bain turc ( drôle d'odeur) compris dans le prix du séjour.
Le personnel de l'hôtel est très sympathique. Chambres spacieuses, gel douche et sèche cheveux à disposition ainsi que serviettes de toilette et de piscine. Petit balcon bien pratique. Manque en avril un petit snack pour les personnes en demi-pension. Soleil au rdv.Pas loin de l'hôtel petit concert de grenouilles😁.
Friends_and_family Family
10/10
Exceptional
23 Apr 2026
A
Sehr freundliches Personal, gute Küche
Partner
10/10
Exceptional
21 Apr 2026
Hortense
Notre séjour s'est très bien passé. Cet hôtel est nickel sur tous les points. Propreté, service de l'hôtel, le personnel serviable disponible et très discret. Le sauna, le jakouzy piscine intérieur chauffe les serviettes à disposition sont compris dans le forfait. Nous on recommande cet hôtel et on reviendrai. MERCI 😄
Partner
10/10
Exceptional
15 Apr 2026
Andres
Spa agua fria t servicio de masajes sin contestar a los mensajes
Family_with_children
8/10
Excellent
12 Apr 2026
francisco
El agua del jacuzzi y piscina spa no estaba caliente
Partner
8/10
Excellent
11 Apr 2026
Verena
Schöner Urlaub. Zimmer etwas in die Jahre gekommen.
Zu wenig Personal im Service.
Leider nur Bändchen für AI,nicht für HP.
Friends_and_family Family
10/10
Exceptional
07 Apr 2026
Nacip
Excelente todo
10/10
Exceptional
06 Apr 2026
Adoracion
Las piscinas muy limpias, la cocina completa, el personal estupendos
10/10
Exceptional
01 Nov 2025
Stéphane
La chambre était bien agencée, avec une belle salle de bains et une literie très confortable. Petit bémol du côté des WC (une petite fuite et la lunette mal fixée), mais cela reste un détail.
Le personnel a été très agréable et attentif, même sans parler français — leur disponibilité a été appréciable.
Le buffet était bon et varié, et l’équipe en cuisine comme en salle faisait très bien son travail.
Le spa est vraiment au top et permet de passer un moment de détente.
Il serait toutefois souhaitable que les enfants n’y aient pas accès, afin de préserver le calme et l’ambiance du lieu, juste pour faire plaisir au parents !
Un bel hôtel avec de bonnes prestations, nous avons passé un très bon sejour.
Leisure Family
8/10
Excellent
31 Oct 2025
Bjørn
Bortsett fra at naboen røkte så soverommet vårt luktet røk.
Røkfrie rom? Nei.
Partner
8/10
Excellent
29 Oct 2025
Nico
Tolle Hotel Anlage, sehr ruhig gelegen mit schönen Pools und Aktivitäten für Kinder. Im ersten Moment wirken die Zimmer etwas angewöhnt - es scheint als hätte das Hotel einen ordentlichen Wasserschaden gehabt. Allerdings vergisst man das wieder sehr schnell.

Punktabzug gibt's leiders fürs Essen. Oftmals Nudeln die hart waren und komische zusammensetzung (Burger Fleisch mit hot Dog Brötchen). Das all inklusive Angebot war begrenzt.
Leisure Family_with_children
8/10
Excellent
26 Oct 2025
Christin
Sauberes Zimmer, sehr zuvorkommendes Personal, leckeres reichhaltiges und abwechslungsreiches Buffett
Leisure Family
10/10
Exceptional
26 Oct 2025
Adoracion
Todo excelente sobre todo la atencion y el personal.
Estamos encantados y. Contentos como clientes asiduos
Partner
8/10
Excellent
04 Oct 2025
Baptiste
Note appartement étaient propre et confortable.
La nourriture est bonne et variés. l espace enfant avec les toboggans est très sympa.
Le seul bémol est que le all inclusive n’est pas vrai dans le sens où seulement quelques cooktails sont inclus et pas de soft non gazeux pour les enfants.
Friends_and_family Family
8/10
Excellent
30 Jul 2025
Bettina
Der Urlaub war okay
Leisure Family_with_children
4/10
Poor
20 Jul 2025
Carsten
Nur geeignet für Familien mit kleinen Kindern. Auswahl der alkoholischen Getränke bei Allinclusive auf 2 Stück begrenzt. Möchte man was anderes trinken muss man zahlen. Pool überlaufen mit Kindern. Definitiv keine 4 Sterne.
Leisure Family
8/10
Excellent
02 Nov 2024
Susana

Ideal para ir con niños

La noche estuvo bien pero pedí cama matrimonial y nos dieron separadas, pregunté antes de reservar si el spa estaba muy caliente me dijeron que sí y cuando llegué para mí estaba frío, mallorquines que íbamos a por el spa. Nos pusieron en una habitación con vistas a la piscina infantil mucho ruido de niño. Limpieza, decoración y comida bien.
Partner
6/10
Pleasant
12 Aug 2024
Javier
Hotel solo para turistas extranjeros. Masificado
Leisure Partner
8/10
Excellent
11 Jul 2024
Bernard
Bel hôtel, personnel d'accueil agréable, belles piscines, belles chambres
Repas bons, pas toujours beaucoup de choix et pas assez varié mais qualité,
Literie très dure mais nettoyage chaque jour est un plus
Leisure Family
10/10
Exceptional
05 Jul 2024
Miguel A.
El buffet, el bar, la piscina y el servicio impecable.
Leisure Family
10/10
Exceptional
29 Jun 2024
Suhel
Mycket trevlig och behjälplig personal.
Poolerna uppdelade på olika delar av det stora hotellområdet vilket gör att de med minst barn är på en plats och de med äldre barn på annan plats.

Maten är lite som All-inclusive mat är men ett brett utbud som passar alla.
Friends_and_family Family
10/10
Exceptional
03 Jun 2024
María Isabel

Relax total

El hotel es fantástico, todo el personal amable y simpático. Es un sitio estupendo para desconectar , todo muy cuidado y limpio. La comida excelente con una gran variedad.
Partner
2/10
Poor
07 May 2024
Audrey

Extrêmement décevant

Qualité des chambres bien, nourriture excessivement grasse et peu qualitative.
Cadre ordinaire accueil et communication à revoir.
Refus de la part de la réception de signer un document pour une prise en charge de mon séjour par mon travail.
Dommage ils ont perdu un client et pour ceux qui ont la possibilité d’avoir une aide par leur travail sachez que cet hôtel refuse catégoriquement d’attester que vous avez séjourné dans l’hôtel.
Partner
10/10
Exceptional
11 Oct 2023
Julienne
Wij hebben een top tijd gehad bij Grupotel. Het eten is erg uitgebreid en gevarieerd. Voor ieder wat wils. Ook het personeel is erg vriendelijk en de kamer werd dagelijks schoongemaakt. Leuk om met kinderen heen te gaan maar ook zonder kinderen vonden wij het leuk.
Leisure Partner
10/10
Exceptional
03 Oct 2023
Onno Frank
Wij tweeen verbleven eind september op basis van HP, ruime keuze in aanbod en elke dag veel variatie. Wij kregen ipv de geboekte standaard kamer , een gratis update naar zeer ruime studio voor 4 personen. Mooi onderhouden resort met meerdere zwembaden. Vnl Duitse-, Engelse- en Nederlandse gezinnen.
Vlak bij het begin van kilometerslange mooie gezellige boulevard met winkels en terrassen lopend van Cala Bona naar Calla Millor.
Streekvervoer bushaltes voor het hotel. Animatie vnl gericht op kinderen. Hotel ligt in een rustige omgeving net buiten centrum Cala Bona. Goede service receptie voor informatie en bij oplossen kamerslotprobleem.
Minpunt voor ons was slechte WIFI en kwaliteit stoelen eetzaal.
Leisure Partner
4/10
Poor
10 Jul 2023
ANTONIO
Personal con excelente trato, destacando la Sra Pepa (super amable y servicial en todo momento), EXCEPTO el subdirector Sr.Xavi. Teníamos reserva para un estudio y un apartamento y nos entregaron dos estudios, según manifestó el Sr.Xavi no disponían de apartam. Solicitamos nos reembolsasen la dif (117€) y nos dijo que nos dirigiésemos a Expedia sin querer entregar ningún documento justificativo del error, ofreció un vale de 50€ a gastar en SU supermercado. Al mostrar en todo momento una cierta prepotencia, decidimos pedir la hoja de reclamación ante CONSUMO, al tenerla redactada delante manifestó \"VAYA NOVELA\", una muestra más de su talante.
8/10
Excellent
18 May 2023
JACQUI
Très accueillant
10/10
Exceptional
25 Oct 2022
Caroline
Les chambres spacieuses
Leisure Family_with_children
8/10
Excellent
12 Oct 2022
GWENAELLE
Hôtel très propre , très beau, bien équipé personnel agréable.
Proche de Cala millor pour le shopping.
Restaurant bon mais manque de diversité et de goût.
Mais il reste bon.

Leisure Partner
10/10
Exceptional
23 May 2022
Xisca
Muy bonito todo, y personal un 10
Business Family
8/10
Excellent
08 May 2022
Maria
El hotel está bien, la comida deja mucho que desear, poca variedad y muy básico, el spa muy muy muy pobre, los chorros van cada media hora y no llegas al suelo, pone 1,50 y ni mi marido con 1,70 llegaba al suelo, la sauna y baño turco tienes que pedir una hora antes, ósea una caca.
Por todo lo demás muy bien.
Las piscinas parecían genial ( no nos metimos hacía fresco )
La habitación genial, muy amplia.
El personal muy amable y atentos.
Leisure Friends
10/10
Exceptional
07 May 2022
Nerea
¡Muy recomendable!
Leisure Partner
8/10
Excellent
23 Oct 2021
Julia

Grupotel Mallorca Mar ophold

Det var et dejligt sted, men ikke et sted at sove i, jeg lå og frøs midt om natten og endte med at komme snottet hjem. Det ikke ligefrem de beste dyner de giver, det nærmest lagen dyner og selve bygninger er kolde, og lige så snart man gå ud, så er det dejligt varmt, det kan jo blive køligt om aften når man bor 200 m væk fra stranden. Eller var morgen buffet meget godt, det børnevenligt og de tilbyder meget at vælge imellem
Friends_and_family Friends
8/10
Excellent
30 Sep 2021
Sandra
Eine große Anlage ein bisschen mitten im Nirgendwo.
Die renovierten Zimmer sind in einem sehr guten Zustand, die Küche könnte etwas größer und neuer sein.
Die Anlage ist sehr weitläufig, es gibt mehrere Pools und in vorderster Reihe hat man einen tollen Blick aufs Meer.
Zu unserer Reisezeit war das Hotel nicht ausgebucht, es gab immer einen Tisch beim Essen sowie Liegen am Pool. Den ganzen Tag und auch abends gab es Animationsprogramm, was besonders für die Kinder toll war.
In der Anlage befindet sich ebenfalls ein Supermarkt, was sehr praktisch ist, da in unmittelbarer Nähe zum Hotel nicht viel ist.
Der nächste kleine Ort (Cala Bona) ist fußläufig ca. 10 Minuten entfernt.
Leisure Friends
10/10
Exceptional
17 Sep 2019
Verified traveler
Location, Food, Personell, Guest atmosphere was all on top!
Less good was the WiFi Connection and there is not enough or proper pools for swimming.
Leisure Partner
4/10
Poor
01 Sep 2019
Sab
Établissement qui mériterait d'être entretenu notamment au niveau des chambres qui vieillissent. Énormément de bruit peu importe l’endroit : restaurant, piscine etc... et personnel catastrophique qui répond de manière négative et ne cherche jamais de solution. Je ne le recommande pas. Seul point positif : les jardins.
Leisure Family_with_children
8/10
Excellent
18 Jul 2019
Verified traveler
Camere moderne, pulite e funzionali. Giardini e piscine bellissime, ben tenuti e molto rilassanti. Ristorante con una bella varietà anche per noi italiani
Leisure Partner
8/10
Excellent
29 Oct 2018
Verified traveler
Hotel propre , chambre spacieuse , situation géographique , personnels agréables et serviables . Seul bémol pensez a mettre plus que 1 chaîne de télévision française si vous voulez attirer plus de français car en comparaison il y a 30 chaines allemandes . Qualités des plats du restaurant a revoir ceux servis font plus cantines
8/10
Excellent
21 Oct 2018
Steffi
Zimmer sehr toll. Im Wohnzimmer fehlte eine Lampe... aber das ist Jammern auf hohem Niveau:-)
Toller Kinderpool. Alles schön verteilt auf der Anlage. 2 Spielplätze
8/10
Excellent
12 Oct 2018
Verified traveler
Sehr schönes Hotel,gute Lage,zwar kein direkter Strand,aber kostenloser Bus. Meer über einen Steg erreichbar. Sauber und ordendlich. Essen gut und abwechslungsreich,hätte nur etwas mehr gewürzt sein dürfen. Nudelgerichte sehr fad. Korbstühle beim Essen sehen zwar nett aus,aber auf den Kissen waren doch viele Flecken oder feucht. Abwischbare Stühle fände ich pflegeleichter und hygienischer.
10/10
Exceptional
12 Sep 2018
B

Schöner Urlaub

Ein tolles Hotel nicht nur für Familien. Sehr nettes, aufmerksames Personal, sehr weitläufige wunderschöne Anlage und tolle Lage.
Meerlage aber kein Strand, Auto ist zu empfehlen.
Leckeres, abwechslungsreiches Essen.
8/10
Excellent
04 Sep 2018
SARA

Buena estancia

Buena estancia, hotel muy bonito y limpio , se puede mejorar la comida y no hay servicio de mesas en el bar
Family
8/10
Excellent
31 Aug 2018
Maria Rosa
Nos gustó mucho. Lo más flojillo la comida
Family
8/10
Excellent
28 Aug 2018
Sanse

Hotel familiar

Hotel ubicado en una zona tranquila, basicamente enfocado al turismo ingles y aleman, las habitaciones modernas y comodas, el bufet correcto y con la opción de comer hasta 18.00 h. En la zona de parque infantil.
El tema mas flojo es de las bebidas q son de una calidad muy muy baja.
Tema de animación del hotel no tiene en cuenta al turismo nacional.
En resumen hotel ideal para familias q buscan tranquilidad y con un personal super atento.

Location & surroundings

Grupotel Mallorca Mar
Paseo del Pintor Miquel Vives, s/n, Cala Bona, Spain

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Grupotel Mallorca Mar

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