Caprice Isabel Aparthotel

10/10

Exceptional

18 Oct 2025

Heather

We had a ground floor with terrace.
A lovely apartment. Fantastic location
Really happy with our stay.

Partner

8/10

Excellent

15 Oct 2025

Corrie

Great property, close to dining and great views. They just needed to fix the exterior lights so we didn’t have to use our flashlights in the hallway and stairs. Sound proofing between units isn’t great either.

Leisure Partner

10/10

Exceptional

08 Oct 2025

Amanda

Great location right by the sea, large rooms with everything we needed for our stay. Free parking in a quiet area that was walkable to the town.

Leisure Friends

8/10

Excellent

15 Sep 2025

Richard

Great location, big apartment, lovely pool and views across the sea. Staff very helpful. Short walk to the throng of Ciutadella.

Leisure Family

8/10

Excellent

12 Aug 2025

Claudia

Spacious apartment with beautiful views from the balcony. 10-15 minute walk to port & old town. Safe & quiet. Nice pool & parking available for a fee. Unfortunately, no breakfast available, but apartment is fully equipped to cook if you desire.

Leisure Family_with_children

10/10

Exceptional

16 Jul 2025

Neale Lewis

Excellent hotel overlooking the sea.Near to town,local amenities,Can Diego for breakfast a must,5 minute walk.Staff very friendly and helpful.Would be my first choice in Ciutadella.

Leisure Family

10/10

Exceptional

10 Nov 2024

Pauline

Loved the location

We thoroughly enjoyed this hotel. At first we booked room with a city view but once we arrived were delighted we were able to upgrade to a sea facing room. It was convenient to walk to the city centre, bus services and a supermarket. The rooms are spacious and the kitchen had all the utensils we needed. Enjoyed eating on the balcony.

Partner

10/10

Exceptional

25 Oct 2024

Marius Aleodoru

Nice and tidy, with sea and pool view.
Port view, nice, clean, with everything that you need for a relaxing holiday.

Leisure Family

10/10

Exceptional

01 Oct 2024

Jamie

Great Aparthotel

Great Aparthotel on the front, 10 mins walk to the town.

Partner

10/10

Exceptional

02 Sep 2024

Rhodri

Fantastic hotel, a great base to explore and really helpful and friendly staff.

Leisure Family

10/10

Exceptional

25 Jul 2024

Hazel

The hotel was well located, clean and the facilities were all well maintained. The staff were very helpful.

Friends_and_family Family

10/10

Exceptional

06 Jul 2024

Richard

Great hotel

Excellent family of four stay. Staff are friendly. Sea view room was excellent - large enough , two bathrooms Inc. 2 toilets and 2 showers. Aircon great, only maybe 10-12 min walk along harbour into the beautiful harbour town where there is loads of shops ice cream parlours bars and restaurants. Small point was I think it could have been a little cleaner ( floor whilst tiled needs a deeper clean) and the beds are a tad hard. Minor points and would def stay there again. Checkout at 12:00 was nice plus can pay 10euro per hour to check out later. Small
Pool bar. Free parking on road plentiful. Views superb.

Friends_and_family Family

6/10

Pleasant

06 Jul 2024

Verified traveler

Basic dark studio close to train station

Small studio close to train station. Was clean and basic. Dark and stuffy since it’s a basement unit. A few things were inconvenient - the key pickup is 3 blocks away which can be annoying when lugging suitcases. The bathroom had no working hooks to place towels or room to put toiletries.

Self

10/10

Exceptional

09 Jun 2024

Richard

Fabulous location, great apartment

A fabulous location overlooking the sea and a 15 minute walk into the centre of Ciutadella. The apartment itself was huge, with 2 bedrooms and bathrooms, a large kitchen and dining area with loads of useful equipment for comfort and convenience. The apartment had a large balcony and a separate, private rooftop terrace with a sea view. The apartment building had two pools and is generally quiet so sunbeds were always available. Would return in a heartbeat. Secure underground parking is available for 10 euros per day, however this was not required as there is ample, free on-street parking available. Very clean, daily maid service. All round top notch.

Friends_and_family Family

10/10

Exceptional

05 Jun 2024

Ana

Muy buenas instalaciones y excelente atención al cliente

Leisure Family

8/10

Excellent

24 May 2024

Lee

Pleasant comfortable stay.

We chose this as our 4 night stay while in Ciutadella. The location worked well for us as we like a stroll in the evening to grab food and drinks. You can walk along the harbour which brings you to the start of the dining options along the waters edge .Although we don’t use the kitchen it seemed quite well equipped. It did have a coffee machine which is a lovely addition. We did ask to change our room as we were given a ground floor apartment but do prefer a higher floor. This wasn’t possible as it was busy. It is a very well maintained building and is kept very clean. There is also the bonus of a child free pool if you wish to use it.

Partner

10/10

Exceptional

09 Aug 2023

patricia

Wonderful family stay

We had an amazing time here! The staff were extremely helpful and welcoming (reception giving great info about the area, booking taxis, great bar staff at the pool, friendly cleaning staff). The room was clean and very spacious (2 bed standard apartment( and had a lovely balcony). The beds and pillows were very comfortable. The pool and sunloungers were great, with a lovely view over the Sant Nichlau turret. The bar area was a lovely pkace to sit abd have a drink before heading into Ciutadella in the evening. It was only a 10 minute walk into the city centre, or you could walk along the promenade down into the harbour area. The perfect mix of city break and relaxing by the pool.

Friends_and_family Family

10/10

Exceptional

29 Jul 2023

Emma

Rooms were very spacious, clean and comfortable. Staff were attentive and made a fuss of the kids. The only minor point was that the pool was very cold. This was quite refreshing on a hot day, but my youngest wasn't able to stay in very long before she was shivering. I would definitely stay here again.

Leisure Family

10/10

Exceptional

20 Jun 2023

Verified traveler

Great aparthotel with lovely staff

We had opted to pay the extra for a sea view and were glad that we did as we had sun from mid morning onwards and had a lovely view, which not every apartment has. We had a 2 bedroom, 2 bathroom apartment which was bright, spacious and spotlessly clean. The only criticism I have was the base of the walk in shower was very slippery, causing me to fall on one occasion, which I rectified by standing on the shower mat every time afterwards and that the shower curtain didn't do a very good job of keeping the water off the bathroom floor. The pools are lovely, if a little on the small side for peak season, and its was lovely to cool off after a morning sightseeing. The location of the aparthotel is great, a lovely 10-15 minute walk along the harbour or a straight walk into the centre. There's a lovely little bakery and supermarket nearby with friendly, helpful staff. The best thing of all about the complex is the staff. Every-one we met were so helpful, cheerful and friendly that made staying there a pleasure. Citadella is a lovely place to visit and a good base to visit a few of the lovely beaches nearby

Friends_and_family Family

10/10

Exceptional

03 Jun 2023

Ludovic

Great location close to the centre of town. Fantastic base to explore the island

10/10

Exceptional

05 Sep 2022

Verified traveler

Wonderful Stay

Absolutely lovely apartment with best view ever of see, harbour, sandstone castle and sunset. Apartment was cleaned daily and all staff were lovely. Definitely will return as it exceeded our expectations.

Friends_and_family Family

10/10

Exceptional

24 Aug 2022

Nicholas

Great stay / fantastic views from pool , great service from staff will return

Friends_and_family Family

10/10

Exceptional

09 Aug 2022

Melanie

Clean, friendly and amazing views in a beautiful part of Menorca. We will be back.

Leisure Family

10/10

Exceptional

03 Oct 2021

Elizabeth

A wonderful place to watch sunsets!

The location is super, overlooking the sea but only a short walk into town. The apartments and ground are very well kept. All staff were lovely and very helpful. Christian, the manager, took very good care of us and helped to make it a special stay!

Partner

10/10

Exceptional

26 Sep 2021

Richard

Lovely stay, lovely location, lovely city.

Wonderful location, good hotel, 15 minute walk into the heart of Ciutadella. Loved the two bedroom apartment, which meant my mate and I did not need to share a twin room. Great pool, pool bar hours could be extended, but fully appreciate that during Covid, this isn't economically doable.

The only slight improvement would be to the bathrooms. A combination of style-over-substance shower head and a shower screen which was too small meant the bathroom for drenched every time and became slippery.

Friends_and_family Friends

10/10

Exceptional

16 Aug 2021

Carla

Great hotel

Lovely, clean, spacious apartment. We’ll equipped and great location.

Friends_and_family Family

10/10

Exceptional

05 Mar 2020

John

I would stay again

7 Night Stay just outside of the main season. Very easy access to town. Quiet hotel. No restaraunt. Bar area was not open much. That said its a tourist town and both of those things are avaialble close by. Pool area is great with great views out to sea. Staff are all very helpful. I would stay again

Partner

10/10

Exceptional

18 Sep 2019

Verified traveler

Fantastic location, modern, clean and spacious apartments. Perfect for groups of friends, couples and families. Very helpful, friendly staff.

Business_and_leisure Friends

8/10

Excellent

15 Sep 2019

Verified traveler

Menorca Stay

The apartments are in a great position overlooking the sea. There was a lovely walk along the inlet towards the marina and the town where there were plenty of choice of resturants

Partner

8/10

Excellent

07 Sep 2019

Monika

Great location!

Positives: The location of the skyline hotel is wonderful as it’s a short walk to the harbour and town. Lots of great restaurants to choose from in town. The large pool was fantastic and great for both adults and kids. The apartment itself was good and comfortable. Fresh towels provided everyday.

Negatives: No washing machine or dishwasher which would have been a bonus (especially when travelling with kids). Cleaning service (of the flat) could have been better.

Overall, we had a great time.

Friends_and_family Family

10/10

Exceptional

06 Sep 2019

Verified traveler

Apartments are Massive

We had a standard apartment for 2 people and it was literally massive. 2 double bedrooms, 2 bath rooms a lounge and a kitchen - set across 2 floors. Very friendly staff.

Friends_and_family Friends

10/10

Exceptional

02 Sep 2019

Dave F.

Trip to Menorca

Great Hotel Great Service and a Great time

10/10

Exceptional

28 Aug 2019

Verified traveler

Spacious apartment. Great location with easy access to the centre. Adequate pool.

Leisure Family

10/10

Exceptional

19 Aug 2019

John

Week in Cuitadella

Excellent apartment. Complex very well maintained. Nice adult pool, very quiet room. Beautiful balcony view. Great value and just a short stroll into the centre of Cuitadella. 10 out of 10.

Partner

6/10

Pleasant

13 Aug 2019

Verified traveler

The good: location - overlooking the Mediterranean, short walk to town, nice quiet area; apartments - are spacious and comfortable; main pool - is great for families, shallow areas in each corner

The bad: cafe - now only a very basic menu, toast based items for breakfast, cold filled baguettes for lunch (so much better last year); maintenance- items missing from our apartment, chairs, glasses, bottle opener and some items broken; WiFi only operational on bottom floor of apartment

Friends_and_family Family

10/10

Exceptional

10 Aug 2019

Verified traveler

Great pool, nice staff, apartment is basic but clean and does the job. They replaced our towels everyday but nothing else (I would've loved them to replace the little coffee pods in the kitchen). Free parking on the street outside was totally fine. And, we had to check out by noon but didn't leave til later so they have shower rooms you can use after the pool. Overall, great stay, would recommend

Leisure Friends

8/10

Excellent

29 Jul 2019

Verified traveler

Very large rooms and space. AC was broken, and the bathrooms were always flooding because of the bad shower doors

Leisure Partner

10/10

Exceptional

16 Jul 2019

Verified traveler

It was clean and comfortable staying. Mostly good for family. Air condition wasn’t working although we called the technician two times. Without it was perfect staying!

Friends

10/10

Exceptional

13 Jul 2019

Verified traveler

Modern and clean property.
Flat was big and pool was very good

Leisure Friends

4/10

Poor

08 Jul 2019

Verified traveler

Flat is very basic, bed are not comfy, cleaning lady making noise at 8am, internet simply does not work ever, on site snack is poor

Leisure Partner

10/10

Exceptional

05 Jul 2019

Belinda

Superb hotel

What a fabulous stay! Had never been to Menorca before and Ciutadella did not disappoint. The hotel apartment was superb... so spacious and spotless. Everything we needed was there. Superb large pool which again was spotless. Very welcoming reception area. Nothing was too much trouble.. will definitely return and highly recommend.

Family

10/10

Exceptional

03 Jul 2019

Verified traveler

Excellent location, 15. Minute walk to city centre and 19 minute walk to sandy cove

Leisure Family

10/10

Exceptional

25 Jun 2019

Mina

The apartments are amazing. Layout is great, and everything is so new! Only an 8 min walk to Ciutadella. The pool is gorgeous!

Leisure Family

8/10

Excellent

24 Jun 2019

Verified traveler

The apartments were very nice, clean and well maintained. We were on the ground floor so there was the usual noise of all the apartments above us flushing toilet and showering.
We stayed the week before the Sant Joan festival and would have appreciated knowing that at the end of the week the whole complex would turn into one big party with competing music coming from every balcony. We may have chosen another part of the Island.

Leisure Friends

10/10

Exceptional

22 Jun 2019

Verified traveler

Great location, clean and comfortable equipped with everything you need for a good holiday property. Staff friendly and helpful.

Leisure Partner

6/10

Pleasant

20 Jun 2019

Verified traveler

There were ants crawling all over the kitchen counter and bedroom but apparently this is normal in menorca.
Also showering felt more like a chore because the shower screen was too small so the water would splash everywhere! The bathroom and toilet wasn’t very clean either, we told reception staff this however it still wasn’t clean to my standards. You could see the dirt on the bottom of the , under the sink and the edges between in the glass in the shower which was pretty gross.

Leisure Partner

10/10

Exceptional

15 Jun 2019

Verified traveler

Excellent stay

Wonderful apartments. It was definitely worth getting a sea view room and it was a lovely walk into town. Only downside was that the apartment floor hadn’t been hoovered or cleaned in some time. We had a fabulous holiday staying here and will be back in the future.

Partner

10/10

Exceptional

05 Jun 2019

John

Excellent experience

Stayed before - good value, lovely apartments and a very pleasant hotel atmosphere and the staff ar great

Partner

10/10

Exceptional

19 May 2019

lorna

lovely hotel friendly helpful staff great position quiet but not far from town.

Family

6/10

Pleasant

12 May 2019

Verified traveler

May 2019 stay.

We stayed 3 years ago and feel that the hotel had gone down in quality. Poolside bar did not open during our stay. Nice place but in need of a freshen up decor wise as looking tired. Staff very helpful and friendly.

Partner

8/10

Excellent

08 May 2019

Mr John M

Menorca get away

Booked a penthouse apartment didn’t realise it was over 2 floors, this just added to the experience. Bedrooms on the lower floor with an excellent appointed kitchen and sitting room. Great Views from the balcony with table and chairs. Some of the other apartments had larger balconies that accommodate sun loungers unfortunately ours wasn’t big enough for both. However there was an additional patio with loungers on the opposite side but it didn’t get the sun.
My only criticism would be the shower very small area surrounded by a shower curtain that didn’t prevent the water escaping from the tray as it was very shallow . We pointed this out to reception as well as mentioning we were expecting a bath it turns out this was located off the 2nd bedroom (I would assume the master as it was on-suite). All resolved once we had access.
The sliding patio doors out to the balcony are very low. You have to step over a high step and duck your head at the same time as there is a concrete over hang. This is a design fault as the patio doors on the lower level provide plenty of head room.
Otherwise we had a lovely stay at the apartment and the staff were friendly and helpful when we visited.

Partner

6/10

Pleasant

05 May 2019

Verified traveler

Apartment was large and well fitted out.Veranda with sea view was lovely

Leisure Partner

8/10

Excellent

13 Apr 2019

Verified traveler

This is such a beautiful hotel. It must be lovely in the summer. Very clean with fantastic views.

We had read abour a welcome pack which unfortunately we did not get, and the service in reception and at the bar was very slow - there only appeared to be one member of staff trying to do it all.

Leisure Partner

10/10

Exceptional

13 Apr 2019

Verified traveler

Great location. Smashing apartment. Very well equipped. We were visiting family on the island and had an apartment at the back of the complex. Ask/pay for sea view if you want to be able to watch the boats come in and look at the island of Majorca.

Friends_and_family Partner

10/10

Exceptional

06 Jan 2019

Verified traveler

Spacious apartment, spotlessly clean. Kitchen had everything I needed including sharp knives

Leisure Self

10/10

Exceptional

19 Nov 2018

Vitor Manuel

Everything went well

Friends

10/10

Exceptional

14 Nov 2018

Verified traveler

Great location 10 minute walk from town .fully serviced daily. Fab views of the castle and sea with sunsets to die for. Staff very friendly and helpful .supermarket nearby. Apartment is a very high standard and large. Well recommended

Leisure Partner

10/10

Exceptional

13 Nov 2018

Peter

Superb value! Views to die for!

I stayed in early November and the price was rock bottom for a beautiful, spacious apartment with magnificent uninterrupted views out over the sea. (Other parts of th complex may have more restricted views.)
The kitchen was very well equipped.
The town is very beautiful BUT a good 10-15 minute walk away with no buses.
Complimentary tea and coffee sachets on arrival was a welcome bonus (not normal on the continent)

10/10

Exceptional

11 Nov 2018

Howard

Really good

Great. Excellent and friendly staff. My third visit his year. Howard

10/10

Exceptional

14 Oct 2018

Li

Comfy bed, evetything is good!

Excellet hotel, sunset view!

8/10

Excellent

13 Oct 2018

Verified traveler

Spacious apartment, good location. Welcome pack of food items appreciated.

Partner

8/10

Excellent

12 Oct 2018

Amanda H.

An attractive property in a very convenient position for a pleasant walk to Ciutadella

On arrival, the reception staff were very friendly and helpful. We were, for some unknown reason, given an upgrade and ended up in a 3-bed duplex penthouse, which we were delighted with, although there were only 2 of us. The apartment had everything we could have wished for, however the outside terrace tiles were tatty and worn with a lot of bird droppings and definitely in need of some maintenance. I didn’t find it a comfortable place to relax because of this. The daily cleaning of the apartments left little to be desired. In the end, we had to ask for the floors to be swept and cleaned. If they could sort out these two issues we would stay again.

8/10

Excellent

11 Oct 2018

Stephen

Great location

Higher floors with sea views best option. Pool in October is cold as not heated

Partner

10/10

Exceptional

09 Oct 2018

Luciana

I was a bit surprise as I wasn’t expecting a property that was renewed quite recently. Common areas are great and apartment is big with minimalist decoration (modern taste) and extremely practical. Location is also a plus as this location is in front Castell of sant Nicolau and with a beautiful ocean view. Staff is friendly and During check in you receive a complimentary glass of cava. Location is safe with several options to park (free) and it isn’t in the middle of the city, which is a must when you want to relax. Several restaurants and rockery stores are within less than 10 minutes walking though

10/10

Exceptional

24 Sep 2018

Natalie

Perfect

Employees at the hotel were very nice and helpful. Reacting very fast on any enquires.
Room was clean and in very good condition. Lady’s came every day for a cleanup.

We enjoyed our stay very much.
As the island provides mesmerising beaches we used the pool option only once.

10/10

Exceptional

22 Sep 2018

Linda

A little gem

Spacious and well appointed apartment in a lovely location. Staff were brilliant. A couple of very minor niggles were sorted out immediately. Ciutadella is lovely but initially eating out was more expensive than we expected. It took a bit of leg work away from the harbour was required to find good food at a reasonable price.

Partner

8/10

Excellent

17 Sep 2018

B

Very spacious apartments

I saw two of the apartments and both were very spacious and clean. Reception staff helpful and cleaning done to a good standard every day. I got really good value for money.

10/10

Exceptional

17 Sep 2018

Thomas

Amazing Place!

Great Apartotel in a very convenient Location! Staff Very nice and accommodating!

6/10

Pleasant

15 Sep 2018

Verified traveler

Disappointing stay.

Friendly staff, lovely grounds and pool area and it was quiet at night. We wouldn't have been given the sea view room we had reserved if I hadn't made the receptionist aware of it.
Sadly the rooms are not 4 star quality, indeed they were more like student accommodation. The kitchen was stocked with IKEA crockery, some of which was chipped, and there were no tea cups and saucers.
There was no kettle. Furnishings were very utilitarian and bed sheets well worn. The daily cleaning schedule did not include the bathroom or floors.
Would not stay at a Ferrier Hotel again.

Partner

4/10

Poor

13 Sep 2018

Sheld

Disappointing!

We booked a one bedroom luxury apartment with the sea views and on a higher floor. Instead we got a two bedroom ground floor apartment with a garden. No sea view from the actual apartment, only from the garden if you looked through the sun umbrellas and lounges. We asked for a different room but the hotel could not accommodate our request. A very disappointing stay!

10/10

Exceptional

08 Sep 2018

Teddy

excellent location close to centre

first time in Menorca and glad we stayed at this place. close to town centre, walking takes about 15 mins. very clean and has separate pools for children and adults. very helpful and friendly reception and spoke good English. apartment has lots of space and modern facilities. would recommend and stay here again.

10/10

Exceptional

06 Sep 2018

MJ

Very large modern apartment with sea view

Beautiful apartment spacious with balcony looking over a stunning pool with the sea and fort in the background

10/10

Exceptional

01 Sep 2018

Verified traveler

Great hotel for a family holiday. Lovely location, fabulous apartment. Staff were very friendly and helpful.

Family

10/10

Exceptional

15 Aug 2018

Meaghan

Relax and unwind.

We love Ciutadella, so the location of this hotel was perfect. Waking up to the ocean, the beautiful pools and the friendly staff was great. It’s a pleasantly short and scenic walk into town where we can always find great food and shopping.

Friends

10/10

Exceptional

10 Aug 2018

Tammie

This is a nice place- very family friendly

8/10

Excellent

07 Jul 2018

sharon

Large comfy appartment in good location.

Lovely Comfy, spacious, nice quiet pools, walk into lovely little town with harbour .Easy to park as on outskirts of town .

Facilities OK as we knew what we were doing ( having been before) - and were adequate for pool bar.

Staff - bit missing at times -pleasant enough , missing that personal touch and could have been more information made available.

10/10

Exceptional

27 Jun 2018

Kay

Fantastic location

We had a superior sea view suite, which was extremely spacious and beautifully decorated. The location of the apartments is fantastic, being a couple of minutes walk from the centre and harbour of Cuitadella. The fact that the apartments are out of the centre of town means that they are quiet enough to be able to enjoy a relaxing holiday.
Our air conditioning wasn't working, but after it was reported, it was quickly mended.
Would certainly recommend this place, and would love to return.

8/10

Excellent

25 Jun 2018

PhilD

Great sea view. Fantastic pool for the kids.

Great location and fantastic sea views. Handy for walking into the main town, restaurants and bars.

10/10

Exceptional

24 Jun 2018

Yas

Great staying

Spacey room, good and clean kitchen, great view, friendly stuff,

8/10

Excellent

23 Jun 2018

Chris

Lovely spacious apartment

Lovely apartments, very clean & modern. We were given a 2 bedroom apartment, even though there was just the 2 of us. Lots of wardrobe space, could have done with a few more hangers. The town is lovely, lots of little shops, tapas bars, cafes & restaurants & in the harbour, all within a 10-15 minute walk. A very good bus service to other resorts, for those who don’t wish to drive. Overall a lovely holiday & we would definitely return.

10/10

Exceptional

22 Jun 2018

Steph

Fab holiday!

The apartment was huge, incredibly clean, bright and modern. Gaby and Raquel looked after the apartment beautifully and many thanks to Alessandro for changing the room so we could have a sunny balcony :) The location is perfect, really close to the harbour and the city but not at all noisy. We had a fab holiday and would certainly come back.

10/10

Exceptional

19 Jun 2018

DK

Skyline Ferrer, Ciutadella

Excellent split-level apartments, with terrific sea views. Really good facilities, great pool bar with friendly staff.
Regular room cleaning too.
Lovely resort just a short stroll into the old marina area and town squares.

10/10

Exceptional

18 Jun 2018

Verified traveler

Briliant loation for Cuitedalla

This is our second holiday at the Apartments. We chose this location becasue of the stunning views, peaceful location and easy walk into town. It has everything to offer for a self-catering holiday. Originally built as domestic dwellings, the apartments are huge and modern. The site used to be the poplular 'Esmerelda Hotel'. Ideal for both young families with children from a safety aspect and the more mature travellers. I would highly recommend to anyone.

4/10

Poor

06 May 2018

Heidi

It is massive. 15 blocks of apartments. Our apartment was so far into the concrete jungle that even though we had some lovely weather our apartment and balcony didn't get a single ray of sunshine. We did ask to be moved but were fobbed off with come back in an hour, come back tomorrow, come back in an hour. I'm sure there are apartments with the lovely views that are on the web site but ours wasn't one of them. We wouldn't go back.

10/10

Exceptional

16 Mar 2018

Thomas

Great hotel for a stay in Ciutadella

Great time spent at the hotel. Staff on reception were particularly helpful

Partner

8/10

Excellent

30 Oct 2017

Lesley

Comfortable and spacious apartment with good view

The hotel is well situated, an easy stroll into the port and town with ready access to transport around the island. We spent a very relaxing week enjoying the peace and sun.

8/10

Excellent

21 Oct 2017

Mark

Nice place overlooking the sea

We enjoyed our stay. We had a penthouse sea view apartment, which was a nice luxury. The roof terrace was huge, the views were wonderful and each sunset was a special treat. The apartment was very clean, modern and comfortable. Surprisingly there was no coffee maker or iron, but there was an electric fruit juicer. Otherwise the place was well appointed. The complex and pools were very clean and also modern. The building is a bit echoey and the walls are quite thin. The couple next door would chat until the small hours on their balcony, right next door to one of our bedrooms, which made it almost impossible to sleep. In high season it must be bedlam. One of the ground floor or \"inside\" apartments is probably a completely different experience to a penthouse sea view. It's just a short walk into town and there is a really good cycle shop \"Tot Velo\" just up the street where you can rent town, mountain or road bikes. Off-season - excellent. High-season - only if you can handle a constant buzz.

8/10

Excellent

07 Oct 2017

Verified traveler

Enjoyable relaxing stat

Apartment superb, all facilities excellent, earlier check in than 15:00hrs would be nice after early start.

Partner

10/10

Exceptional

03 Oct 2017

Robert

Great pool, location and facilities. Nice quiet area, lovely views and a very pleasant walk into town.

Partner

10/10

Exceptional

02 Oct 2017

Yvonne

Lovely hotel with seaviews

Fantastic hotel/apartment spotlessly clean with welcome pack on arrival. book online to save on scooter hire & pre-book taxi is a bit of advise.

8/10

Excellent

02 Oct 2017

Jane

Welcoming Aparthotel in a quiet area

Staff were friendly and helpful. The facilities were fine but the cleaning of the room was poor with the floors never swept until day 6 out of 7 which was not really acceptable.
The shower screens were too short so the bathroom floors were always flooded but the overall look of the place was fresh and quite new with good equipment in the kitchen for breakfast and other meals. A decent fridge too.
The swimming pool was freezing because it was not heated and the weather was cool and cloudy in mid September. With solar panels it would not be that expensive to heat it and it would make all the difference to the quality of the place which was generally reasonably of a high standard. The landscaping was well maintained and there was never any litter.
Having canned music in the Bar area all the time was a bit annoying and the volume could have been lower for those trying to read near by.
All in all it was a pleasant place to stay and I would recommend it should the above comments be acted upon.

10/10

Exceptional

02 Oct 2017

Verified traveler

Couple getaway

Loved our apartment, it was amazing, by found the staff weren't very helpful

Partner

10/10

Exceptional

26 Sep 2017

Verified traveler

Lovely Apartment

We had a lovely stay, mid September, quiet and near to supermarket. Nice vegetarian restaurant nearby.

2/10

Poor

18 Sep 2017

Sue

Diabolical excuse for a penthouse with a view

We booked a penthouse apartment advertised as a \"room with a view\". The only view we had was of all the neighbours around us looking at us as we looked at them. The only exception was one chair on the patio which if you sat on it and leaned to the right you could see the sea and pool. The patio in question was accessed by a sliding door about 5'10\" high. Not brilliant when your 6'4\" tall.
The apartment was unexpectedly on two floors. Bedrooms on lower floor with lounge/kitchen on upper floor. As we live in a bungalow due to mobility problems this was definitely NOT what we would have booked had we known.
The apartment was the most disorganised layout we have ever seen with very poor comfort in the lounge area.
After arriving late at night and been told there was no alternative room to change to but the manager may help us in the morning we stayed in the room overnight without unpacking.
The following morning the manager did not help, just said there was a 90% chance of a room change the following day.
Not happy with this, we walked out and found alternative accommodation in a much nicer and friendlier hotel.
We are extremely unhappy with the advertising of these apartments and feel they in no way reflect the true image of what they are.
Worst ever booking we have made in 30 years of travelling.

Would not use Expedia again if this is the way they falsely advertise their accommodation.

10/10

Exceptional

18 Sep 2017

Velislava

Very nice, comfortable and clean hotel

Fantastic location overlooking a little castle on the coast, and with the old town of Ciutadella a 10 min walk. We were travelling just as a couple and booked one bed apartment but the hotel must have bumped us up. We had a 2 bed apartment and I assume the balcony, living and kitchen areas were larger than we would have had in a 1 bed. Also it overlooked the large pool and had a nice view over the coast. So we were very happy with the apartment but most likely in July/August it would have been smaller and possibly overlooked the street. It was very clean and nicely decorated, the kitchen was well stocked and quite new. Very comfortable stay. The pool is lovely, good size and the bar quite nice. Overall very pleased with the hotel

Partner

10/10

Exceptional

17 Sep 2017

Verified traveler

Really Good place.

Very clean and tidy. Impressed with our apartment. Facilities were great. I really enjoyed it from start to finish. Sparkling wine or juice upon arrival in reception. A welcome pack of assorted things in the kitchen. Free wifi. U.K. tv channels to watch if you want to keep updated with X Factor haha. Great appliances and even brand new sponge tea towel and wash cloths. It was really really good.

Partner

8/10

Excellent

13 Sep 2017

Christiana

Relaxing atmosphere and close to Ciutedela

We booked a Penthouse with Sea View. When we first arrived we were given a side room with a tiny view of a bay. When we did request to move to one with a Sea View they were able to move us the next day. Although we weren't offered any money back for a room that wasn't the one shown and paid for via Expedia.
The next room was absolutely lovely with a great terrace wrap around looking over to the lighthouse and with great views of the sunset. The pool was lovely, but very cold! Would be much better if they could have the water a little warmer. The staff were accommodating and friendly and a pleasure to talk to!
Great location. Beds a little on the simple side and wasn't easy to find extra covers, some rooms did not have them on offer.

8/10

Excellent

11 Sep 2017

Ros

Excellent apartment in a great position

We booked a one bed penthouse, but were given a really spacious three bedder, with a large roof terrace. Although we could see the sea, it didn't have a view of the old fort. I asked if we could change, and the manager kindly found us another flat, but after looking at it, we realised that actually we preferred the space to the view. The whole complex was kept spotless, the flats and the landscaping. The staff were all very pleasant and helpful. Both pools were pretty empty during our stay, so very nice for a quick swim before lazing on the sunloungers. We started in the smaller adults only pool, but preferred the main pool with its view of the sea. Cuitadella is a really lovely old town, and the ten minute walk along the inlet into town was perfect, with lovely views of the fantastic yachts that berth there. There were a couple of restaurants around the corner, but Cuitadella is full of them, so you're spoiled for choice. The tourist office at the side of the main square is very helpful if you have any questions, through the reception staff can answer most things.

8/10

Excellent

11 Sep 2017

Ros

Excellent apartment in a great position

We booked a one bed penthouse, but were put in a really spacious three bedder, with a large roof terrace. Although we could see the sea, it didn't have a view of the old fort. I asked if we could change, and the manager kindly found us another flat, but after looking at it, we realised that actually we preferred the space to the view. Cuitadella is a really lovely old town, and the ten minute walk along the inlet to town was perfect. The whole complex was kept spotless, the flats and the landscaping. Both pools were pretty empty during our stay, apart from the day we arrived, when the large pool was busy and very noisy. We started in the adults only pool, but preferred the main pool with its view of the sea. There were a couple of restaurants around the corner, but Cuitadella is full of them. The tourist info office in the main square is very helpful if you have any questions. view

10/10

Exceptional

28 Aug 2017

VIKRAM

Must recommend

Amazing service, feel like home

Partner