Hotel Piccolo Portofino

2/10

Poor

26 Jan 2026

Sean

Did not the room we booked with three beds. Attendant stormed off when we showed him our booking and left us standing there.

Manager came and said this is all we have but at least gave us free parking.

Manager refused to accept responsibility and just kept trying to blame hotels.com.

Room was old with black mould in bathroom.

Great town, horrid hotel.

Friends_and_family Family

10/10

Exceptional

10 Nov 2025

Duane

Hotel was very clean

10/10

Exceptional

23 Oct 2025

Vickie

Gorgeous property- out of a fairy tale private beach, extremely helpful staff, pristine rooms

Leisure Partner

6/10

Pleasant

14 Oct 2025

Sirlei

The hotel is dull throughout the building. Dark colours interior. The building looks lovely from the outside. But old and uncool on the inside. The was a strong ‘sewage’ smell in my room and I had a headache everyday. I didn’t complaint as the Italian service is usually very poor towards foreigners . I stayed quite and enjoyed the view - that’s all worth it … but having said that many others hotels have a great sea view too. It is overpriced for what it offers. There is not even a bar or room services in the offer; no fresh squeezed orange juice at breakfast, the breakfast room has not sea view it is small and hasn’t got a relaxing atmosphere and what I really did not appreciate the most was when I was going to dinner at night and it was 300 metres from the hotel (1 minute driving) the hotel member offered a kind of personal taxi services to drive me at the extra cost of 50 euros … 1 minute driving to the Portofino splendid mare restaurant… I felt robed really ! I paid for it and he asked for another 50 euros to collect me back .. of course I have taken the bus and paid 5 euros for the journey … I felt extraordinary extorted! Never more.

Self

10/10

Exceptional

10 Oct 2025

Julia

Portofino

Hotel is in a brilliant location . Fantastic views . We did hire a car , but not needed. Everything within walking distance and a regular bus & boat services to other parts of the area .Secure valet parking €40 per day . Hotel a little tired looking in parts but very clean . Hotel staff were fantastic , really took good care of us & made our trip very special . We would highly recommend .

Partner

8/10

Excellent

14 Sep 2025

graham

Portofino

Andrea and rhe front desk qere exceptionally helpful and friendly and professional; always happy to assiat with requwara ans great at securinf dinner bookings at ahort notice. Would recommend staying here as it has easy access to portofino centre and great sunbathing facilites with a very good reataurant.

Partner

10/10

Exceptional

16 Aug 2025

Myla

The hotel is very convenient with a beautiful view of Portofino. Hotel needs an update, pricey for an old looking hotel.

10/10

Exceptional

20 Jul 2025

Patrick

Pretty, pretty, pretty, pretty good!

It was great, probably the best location in Portofino because of the beach and short walk to the village

8/10

Excellent

04 Jul 2025

Kevin

Everything is excellent except that the bathroom ventilation needs to improve to eliminate the bad smell.

Leisure Family

10/10

Exceptional

19 Jun 2025

Margaret

Wonderful hotel with incredible beach access, sun loungers on tiers jutting out over the water, sea views from the rooms, unbelievably delicious food at 2 dining areas overlooking the water, and a wonderful staff. My only thought is that the interior of the hotel itself could use a coat of paint—perhaps something lighter— and a little design refresh. But, truly, it’s really nothing when balanced against all of the positives that make this gem shine. Don’t hesitate—stay here!

10/10

Exceptional

22 May 2025

Susan

What a beautiful hotel, excellent service, excellent location and overall amazing experience. We so enjoyed our beautiful ocean view room with the best view of beautiful Portofino! The amenities, staff, attention to detail, service were all top! We can't thank you enough!

Partner

10/10

Exceptional

14 May 2025

Robert

Amazing location just far enough from the tourist center but easy walk to it. Also with easy access to a private, scenic beach. Our second time staying there and would definitely return but wouldn’t recommend dining there.

Friends_and_family Family

6/10

Pleasant

11 May 2025

Felicity

Friendly, rather run down and noisy

Staff couldn’t have been more friendly. Wonderful private beech. Great location for walking to Portofino. Hotel is rather run down and tired; very noisy location.

Partner

2/10

Poor

10 May 2025

Vladimir

Rude staff

4/10

Poor

09 May 2025

Amirali

The hotel is very outdated and they need to renovate this hotel. The price does not worth to stay at this hotel however the staff at the hotel is very friendly.

8/10

Excellent

05 May 2025

Sandra

Loved that there is parking.
Large rooms, although bathroom a bit small
Nice sea view, and very friendly staff

10/10

Exceptional

28 Apr 2025

Sonja

Lovely spot and wonderful staff.

10/10

Exceptional

24 Nov 2024

Lisa

One of Portofino’s finest hotels. Our private, luxurious, high-ceiling, large room with a balcony overlooking the sea was a total treat. A fairy tale. A short stroll to the bay of Portofino where all the action is on the waterfront. The staff were so friendly and kind, they really took great care of us. We hope to return one summer to take advantage of the hotels own private beach.

Leisure Partner

10/10

Exceptional

07 Oct 2024

Anna

Great staff. Roberto was very nice and attentive

Leisure Family

10/10

Exceptional

24 Sep 2023

Paul

We had a wonderful stay at Piccolo - excellent staff who went out of their way to assist us with everything and a great location. The private terrace above the bay is a magic spot to relax at after a morning spent in Portofino.

Leisure Friends

10/10

Exceptional

27 Aug 2023

Dace

Lovely hotel. Stunning vistas. Warm and friendly staff. Outstanding food for dinners and breakfasts. I stayed at this hotel in 1987 for my honeymoon and again in 1998 for our 10 yr anniversary. Coming back now - 25 years later - I had some trepidation — but it wasn’t warranted. It was actually better than I remembered.
Can’t say enough about the facility and staff. It was fabulous and worth every penny!!

Leisure Family

8/10

Excellent

31 May 2023

Tyler

Great location and amazing views make up for outdated room.

Leisure Partner

10/10

Exceptional

17 May 2023

Pedro D

Hotel was amazing the view the balcony all what we wanted, room is a bit tight but extremely well located and service was excellent!

Partner

10/10

Exceptional

30 Apr 2023

Vernon

It's a beautiful hotel and very well run. Excellent dining and all of the staff very friendly and helpful.

Leisure Partner

10/10

Exceptional

22 Nov 2022

Jonna teal

The Perfect Spot

Phenomenal spot with magnificent views and a private beach area of rock terraces. Exceptional breakfast.

Friends_and_family Friends

10/10

Exceptional

10 Oct 2022

Michelle

Wonderful stay! The staff was gracious and accommodating. The view from our room was spectacular!

Partner

10/10

Exceptional

27 Sep 2022

Nooshin

great location and a beautiful hotel

Leisure Friends

4/10

Poor

20 Sep 2022

Youssef

Room has no good window

Leisure Partner

10/10

Exceptional

16 Sep 2022

Elisa

So beautiful. Staff were extremely helpful. Excellent location.

Leisure Friends

6/10

Pleasant

08 Aug 2022

Margaret

Great location, but felt that the property was not in the best shape for the prices we paid.

Leisure Friends

10/10

Exceptional

19 Jun 2022

Tammy

Excellent Stay

Very beautiful property, excellent staff and location

Self

10/10

Exceptional

31 May 2022

Laura

Nice views

Fabulous terrace room - we had dinner there

Partner

8/10

Excellent

30 Apr 2022

John

Good location

Leisure Partner

4/10

Poor

16 Sep 2021

Barbara

Interior needs to be gutted and redone as a
better designed and furnished hotel. The
best thing about it is the location and very
efficient staff.

Leisure Partner

10/10

Exceptional

16 Sep 2021

Grace

Excellent location and a 5 minute walk to the center of town. The views are spectacular

Leisure Family

8/10

Excellent

03 Sep 2021

marilee

Our stay

The location of the hotel is wonderful. I was a little taken back by the interior of the hotel. A lot of black walls with dark marble floors. Very difficult seeing the steps in the staircase. My room didn’t have lights working - not burned out bulbs, but broken parts. Very hard to put on makeup in a bathroom with out mirror lights. It had a small light above the toilet. We paid for a terrace. Our terrace had chairs but no cushions - just wooden lounge chairs (every other terrace had nice cushions for comfort) also all terraces had beautiful bright flower boxes mine….dead dried up flower boxes 😕. But, the location is great.

Friends_and_family Friends

10/10

Exceptional

06 Jul 2020

paul

This hotel is a dream and secluded away

Service is impeccable and prices are very reasonable you can lunch and drink for around 30 euros per person with outstanding views we celebrated 20th anniversary there and was very happy

Partner

4/10

Poor

27 Jun 2020

Ana

Dirty Hotel

The hotel is situated in a very nice “mini-bay” and has access to a wonderful stone beach. Unfortunately the room was very dirty and unacceptable for. 4-star and the price you pay (see photos). When we checked-out we complained to the manager who didn't even offer an apology and/or discount. Cleanliness is a top priority for all of us, so stay way from here.

Partner

10/10

Exceptional

28 Jan 2020

Verified traveler

Our room & view from our large terrace overlooking the beach was fantastic. Swimming down at the beach lovely and refreshing. A pleasant easy walk to Portofino village, shops & restaurants.

Leisure Partner

10/10

Exceptional

03 Dec 2019

Verified traveler

This is an amazing hotel. The view from our room was amazing. Staff is awesome and I would definitely stay here again if I ever go back to Portofino. The breakfast was awesome. Hotel is so close from the city center. The hikes leasing from the hotel are amazing. Definitely one of the best place i have stayed in. The staff is super friendly and helpful. we traveled with our one year old and the staff accommodated us the best possible way they could. Again 5 stars for the staff and 5 stars for the property.

Leisure Family_with_children

10/10

Exceptional

30 Nov 2019

Verified traveler

Very chic boutique hotel. Just loved the design and the 2 floors. Room a tad small but the decor made up for it.

Leisure Friends

10/10

Exceptional

22 Nov 2019

Verified traveler

The ocean views were great. The restaurant had very good food and all the staff were quite attentive.

Leisure Family

10/10

Exceptional

03 Nov 2019

Tom

This is a remarkable waterfront location right on the Italian riviera. Easy, comfortable walk to the shops and tourist venues (5-10 min) and a one-of-a kind beach venue. Also right on the trails for hiking up into the Portofino Regional Park area behind the townsite and to neighboring communities such at San Fruttuoso and Santa Margherita. A boutique-style hotel in a premium locations. Highly recommend.

Leisure Family

10/10

Exceptional

11 Oct 2019

Kelly

The staff was extrenely nice and available. The views were great, as was the private beach snd lounge area. Good location. Would definitely stay here again!

Leisure Partner

8/10

Excellent

10 Oct 2019

Frank

Good location with nice view

Our room is small but has nice view over the water. This hotel doesn’t have kettle for making hot tea and you have to ring the reception for pot of hot water.

Partner

10/10

Exceptional

04 Oct 2019

Verified traveler

Very nice staff. Our breakfast was delicious!!! The view from our room was just perfect!

Leisure Friends

10/10

Exceptional

20 Sep 2019

Verified traveler

Loved loved loved it here. Can’t say enough. It is a perfect property. Best hotel I stayed at in Italy. Loved the beach access that was private. Location and view is excellent. Will come back again and again. Only thing I didn’t like was that the hotel didn’t have pizza on their menu.

Leisure Friends

10/10

Exceptional

30 Jul 2019

Verified traveler

Perfect hotel!!! Super location and 5* service!!!!

Business_and_leisure

2/10

Poor

18 Jul 2019

Verified traveler

Do not stay at this hotel as a family. Rooms for families are very small so you end being very crammed to the point there is no room for your luggage.

Family

10/10

Exceptional

10 Jul 2019

Verified traveler

Everything was absolutely wonderful! Location is great. View is fantastic. Food is great.

Leisure Family

6/10

Pleasant

29 Jun 2019

Verified traveler

Fantastic location with great views but hotel is dated and tired room with bed located up a winding staircase.

Partner

8/10

Excellent

28 Jun 2019

Marjorie

Rooms are a bit dated but location is ideal and staff is great. Private terrace at beach cannot be beat. Best location in Portofino!

Partner

8/10

Excellent

27 Jun 2019

SIRIKUL

I would give 8/10 for this stay.

It was pretty good staying there. The location is good. The view from my room is great. More light in the room and renovated bathroom would be perfect. Breakfast served salmon was good.

Friends

10/10

Exceptional

09 May 2019

Verified traveler

Extraordinary views, comfortable room, delicious breakfast options

Leisure Partner

10/10

Exceptional

21 Apr 2019

Verified traveler

Unbelievable view and location, best place to stay in Portofino

Leisure Family_with_children

4/10

Poor

04 Nov 2018

John

The location is lovely and has outstanding views, and a very nice private sun area, but you have to be careful when walking out of the front of the hotel as there is no pavement, and our room on the first floor was very noisy with road traffic early in the morning and late at night. The hotel also charges for car parking. The décor inside is very depressing with a poor attempt at a boutique style, with black and grey heavy painted walls. A buffet style breakfast was plentiful with a good choice of food available, the evening dinner was of a very high quality,and beautifully presented. We complained of being \"bitten\" during the night but the staff seemed uninterested, on our return to the UK these were confirmed as bites from bed bugs, we emailed the hotel of this but did not get a reply.

8/10

Excellent

01 Nov 2018

Patrick

A wild night at the seaside:

We had decided after 50 years of marriage to take a second short honeymoon. Portofino on the coast of Italy beckoned and we found a \"berth\" in the Hotel PICCOLO. After we were collecting a new kitten from Genoa. We arrived in San Margherita Ligure during a heavy squall. Rainwater was pouring down streets and cascading from water spouts. The wind was blowing at hurricane force. But we persevered to the ROAD BLOCK. The storm abated about 5.00 o'clock when we were allowed through to the Hotel. Reception was excellent and we were shown to our room. The storm regenerated and the wind howled as hailstones rattled our windows. We went down to dinner but due to the storm the menu was restricted and there was no red wine. The staff were helpful but under the
circumstances could only provide what was available. Part way through dinner the electricity failed. We were unable to do anything but go to bed climbing stairs to the 3rd floor. The following morning at breakfast we were informed the road had been swept away in the night's storm and there was no way out for the car. Possibly for months!!!. We were told that we could stay at the hotel free of charge until we could leave on a ferry for San Margherita Ligure. THe coastguard provided the \"ferry\". The hotel was helpful but left us near the point of \"embarcation\" and took the car off to the garage. We finaly managed to reach home after 10 hours travelling.

Partner

10/10

Exceptional

20 Oct 2018

Helene

Fantastic view, friendly staff, very accommodating, I have difficulty walking any distance more than a block and staff provided me with transportation for the short trip to the village. They couldn't be nicer! Good breakfast, and had dinner at hotel restaurant three times, each time was excellent, more hotel guests should discover the restaurant for dinner, delicious risotto with scallops, excellent grilled fresh fish, very good pasta vongole. Hope to return soon.

10/10

Exceptional

11 Oct 2018

Farhad

Great location, view and neat

Fantastic in every way

Partner

10/10

Exceptional

26 Sep 2018

Ali

Stunning

Simply amazing, the rooms are clean And spacious. The see view is incredible.

Would stay there again for sure

Partner

10/10

Exceptional

11 Sep 2018

John

This was our third visit to the Piccolo. It keeps getting better! The staff are superb and very quick to help. I injured my foot one day and unable to walk. An off er bring a dinner to our room

4/10

Poor

09 Sep 2018

Anthony

Stay in Santa Margherita!

Surly reception staff, all male, several clearly found the intrusion of guests into their space was a nuisance. Requesting coffee to a room terrace was greeted by every excuse - you can have a drink here or there, on the beach, the order was taken in bad grace then only two drinks brought up for four people! The deliverer then blamed us for only ordering two drinks.

Other points - rooms seem to feature cramped bathrooms, hard industrial “carpets”.

Large prices due to positioning but some aspects of a low quality hotel. However breakfast was good!

Visiting Portofino? It’s a very beautiful spot which you can visit by boat.

Friends

10/10

Exceptional

03 Sep 2018

Karina

The hotel is located in a quiet area with beautiful views of the water. The room was very spacious and comfortable. We took advantage of the private beach - it was a really nice featuee of the hotel.

10/10

Exceptional

29 Aug 2018

Susan

Great location. Friendly helpful staff. Dinner at hotel was amazing.

Friends

6/10

Pleasant

09 Aug 2018

Verified traveler

Is a very small hotel with great lovely staff. The down side is what they advertised and the reality. We paid for 4 beds and we had a uncomfortable sofa bed and a double bed.

Family

4/10

Poor

23 Jun 2018

Donna

Nice hotel, just a short walking distance from the main piazzetta in Portofino. The hotel overlooks a lovely little bay, with sunbathing terraces and a small beach. My problem, however, was the view we had from our room (which cost us 650 Euros for 2 nights). We were put in room 104 (a standard room). However, our windows looked out on a 25ft wall that towered above us, sapping any daylight from getting in the room! There was a terrace (with no furniture to sit out on) which guests staying in the rooms above used for flicking their cigarette butts down onto. Very very disappointing for a 4 star hotel at such an expensive rate for such a (sub)standard room. Would not stay here again.

2/10

Poor

08 Jun 2018

mauricio

Dont waste your money

Pretty dirty room. Bathroom was old, too small an dirty as well. Room has a very cheap carpet that looks like that never was cleaned. It also has a 15 inches tv without cable. Furtniture was also cheap. And all of this for a suite that costs 800 euros

Family

10/10

Exceptional

01 Jun 2018

Philip

Short walk to Portofino

Lovely hotel and the most beautiful place we have been. Hotel was great and staff very helpful. Would recommend to others.

Partner

10/10

Exceptional

10 May 2018

John

Wonderful hotel!

Partner

10/10

Exceptional

30 Apr 2018

Michael

Portofino perfect

Thoroughly enjoyable two night stay. Excellent location. Really enjoyed lying out in the small cove area exclusive to the hotel. Highly recommendable.

Partner

10/10

Exceptional

25 Apr 2018

Verified traveler

Excellent location. Short 10 mins walk to Portofino on a walking path that goes right behind the hotel. Rooms are very nice and a comfortable stop for the traveler.

10/10

Exceptional

23 Apr 2018

Bex

We would definitely return!

Easy to find using the bus, as we didn’t have a car, and I wouldn’t recommend driving here anyway as the streets are very narrow! the staff at the hotel were fantastic, and really made our stay memorable. Try and get a sea view room if you can as it’s lovely to face the ocean view of Portofino rather than the back streets.

10/10

Exceptional

19 Apr 2018

Stuart

Great hotel, perfect location. Easy walk to Portofino.
Hotel was very clean and spacious room.

Family

10/10

Exceptional

10 Apr 2018

Verified traveler

This was an amazing place! The location is something most people dream about! The view from our room was breathtaking!! We would definitely stay here again!!

10/10

Exceptional

27 Mar 2018

Verified traveler

Serene Location

For the price a really lovely comfortable stay! Not high end but still a lovely boutique style! Gorgeous views. We had two balconies and views from both were stunning! Close to main hub (about 10 min walk), Awesome, friendly and helpful staff! Breakfast staff were also amazing and the food was of a very high standard. Lovely view overlooking water while having breakfast. Highly recommend!

10/10

Exceptional

12 Jan 2018

Renato

Romantic stay

Fabulous hotel in a great location

Partner

8/10

Excellent

04 Dec 2017

diana

Fantastic location - good value.

The man who greeted me at my car had a great warm smile that made me feel very welcome. Stunning surroundings.

8/10

Excellent

17 Nov 2017

Neen

Beautiful hotel overlooking stunning bay.

Beautiful hotel 5 minutes easy walk down a beautiful paved path to town of Portofino. Great views from hotel and along the walk. Room was very clean and a great size, bed was comfy and facilities were good except we had no wifi in our room, only in reception. Staff were really friendly and very helpful and packed us a breakfast to go because we had to leave early. We also received a room upgrade on arrival. Thank you Hotel Piccolo.

6/10

Pleasant

10 Nov 2017

Elizabeth

Not in winter

Portofino in November - pouring with rain when we arrived. Good welcome, but then we discovered that the hotel (4 stars) had no bar or restaurant. Free wifi but it did not work in the room. Large room, but small bathroom with little space for our toiletries. No magnifying mirror. Excellent breakfast. So a bizarre mixture of positive and negative. No doubt better in Summer.

Partner

10/10

Exceptional

21 Oct 2017

paula

Great location and super staff

A lovely hotel in a super location 5 mins from harbour. It has its own private cove which is a treat. Generous sized room and everywhere was clean. Very friendly and helpful staff. A very good quality breakfast with an excellent selection. A super hotel.

8/10

Excellent

21 Oct 2017

Roger

Amazing View

The view from our room was breathtaking, I didn't see another hotel that would have this view. Couch and chair cushion had dirt spots. The staff was very helpful with transportation arrangements.

10/10

Exceptional

20 Oct 2017

VanDeb

Lovely hotel with amazing views.

The hotel location was perfect. Short walk to portofino. The beach below was s nice surprise. Across the street from the hotel. It had but had lounge chairs and we enjoyed a bottle of wine in the evening. Hotel staff were very friendly and service was great. The breakfast buffet was well stocked and the waiters were attentive and fun! Definitely a good place to stay. Good value overall.

10/10

Exceptional

13 Oct 2017

Marine

Beautiful stay and location

Really lovely hotel in a great location - breakfast was amazing, and the sun-lounge area and secluded beach were brilliant. Very short walk to the Splendido for drinks - no need for a shuttle unless you're struggling to walk.

Partner

10/10

Exceptional

26 Sep 2017

Paul

Great hotel in Portofino

This was our second time staying at this hotel. The room was small but comfortable and the price was very good. It is a short walk to the center of Portofino. The hotel has a private beach which is rocky but very nice.

Partner

10/10

Exceptional

18 Sep 2017

Verified traveler

Service is excellent

Wonderful stay in portofino. The staff was excellent and breakfast delicious. Only downside was wifi was only available in the lobby and rooms were worn out.

10/10

Exceptional

07 Sep 2017

zentraveler

This was an exceptional place to stay in Portofino

This was an exceptional place to stay in Portofino. Parking taken care of by the staff for 18euros. Staff is very friendly and spoke English well. Just a five minute walk down the red carpet to the harbor and best of all a private cove for swimming in the sea including lounge chairs and umbrellas and lunch service there as well. The room was clean and modern. This was our \"splurge\" for our Italian holiday and we found it well worth the money. You will love it!

8/10

Excellent

13 Aug 2017

Sarit

Nice hotel

The hotel was wonderful. That said, I am not sure I would choose Portofino again as a place to stay because it's a bit pretentious and expensive. A better option might be nearby Santa Margherita with a trip to Portofino. The hotel was expensive, but that's what you pay in Portofino. Beautiful room, beautiful balcony, helpful staff and wonderful location (if one chooses to be in Portofino). We liked the little beach across the way.

Family

10/10

Exceptional

15 Jul 2017

Caroline

Beautiful Setting with Friendly Staff

We had a room with a beautiful view of the bay, the staff were all very helpful and friendly and the restaurant served excellent food at a reasonable price, considering we were in Portofino.

Partner

10/10

Exceptional

08 Jul 2017

karen

Lovely with beach

Nice beach, great view and
Centrally located. Quiet room

10/10

Exceptional

01 Jul 2017

Elizabeth

One night stay

We wanted to stay longer, but they were booked. The room was small according to US standards, but very clean. Staff were friendly and they had beautiful views! Will definitely go back and stay there again.

8/10

Excellent

15 Jun 2017

Judith

Would love to stay here again!

The photos and description of the hotel on Hotels.com are accurate. Its location is superb - just a short walk into Portofino but set near its own beautiful little cove and beach. Parking in Portofino is difficult and expensive so we thought that €18 for the hotel car park was very reasonable, though they operate a sort of valet service off site and it's slightly inconvenient not to have access to the car. Having seen the prices in the Portofino restaurants, we decided to give the hotel restaurant a try for dinner, and were glad we did. Breakfast was good too, with a generous selection of quality foods (including made-to-order smoothies from their smoothie menu). Our room was spacious, modern and pleasant, with a lovely, comfortable super king size bed. It was at the back of the hotel, so no sea view, but that was fair enough as we got something of a bargain price through Hotels.com. Everything was immaculately clean. The staff - reception, restaurant staff and cleaners - couldn't have been pleasanter or more helpful. Several reviewers have complained about the wifi. Maybe they've upgraded it or maybe our room was just in a good spot, but the wifi was fine. Our only grumble: the aircon in the bedroom was very fierce (and quite noisy) and didn't respond when we changed the controls during the night; it was too cold for sleeping with the aircon on, and too hot with it off. If we'd been staying longer, I would have asked the staff to do something about it.

Partner

10/10

Exceptional

28 May 2017

Verified traveler

Very nice hotel with private beach!

The staff was very friendly and helpful with whatever we requested. The room and view was so nice. What impressed us the most was the dining. The breakfast was over-the-top fantastic and the staff was outstanding! They catered to your every wish. The best part of our hotel was where it was located. Five minutes from the Portofino harbor and about 20 minutes to Santa Margarita Ligure by bus. Most impressive was the private beach. All I can say is, incredible incredible incredible! Will definitely want to go back.

10/10

Exceptional

26 May 2017

Kevin

Sea view room or nothing, it's stunning

Amazing view, great reception service, comfortable room, brilliant location.

Partner

10/10

Exceptional

08 May 2017

Verified traveler

Amazing location

The hotel is located in an awe inspiring location in Portofino with a private beach and beach terrace that is beyond words.

10/10

Exceptional

27 Dec 2016

kenneth

Great Location.

The hotel was extremely good the only negative comment was that the eggs and bacon were cold almost icy on all three days. Apart from that the meal was very good and ticked all the boxes!!!!
Security at the back entrance appeared to be non existent.

Partner

8/10

Excellent

20 Nov 2016

CA-FL couple

Clean, modern hotel; unusual room layout

Stayed 2 nights. First night in room at back that was a triangle; no electrical outlets in bathroom nor near any mirrors. We complained (told us they had 3 rooms with this problem) and were moved to a rectangular room with a view for the 2nd night. Shower was smaller in the 2nd room, and had no shelf at all for soap or shampoo. That was a bit inconvenient. Lighting in both rooms was inadequate.
Mid-November is not a great time to go--a bit cold, many places closed, ferry not operating.

10/10

Exceptional

16 Nov 2016

Waldemar

Excellent hotel!!!

Everything was excellent, especially hospitality and warm reception

Partner

10/10

Exceptional

04 Nov 2016

Sinead

Great location for the price

Great location , just short walk to port.

Family

10/10

Exceptional

03 Nov 2016

Michell

Conviniet and very clean hotel!

The Hotel was perfectly located, service was great, food was good. Very convenient parking... Highly recommend... Awesome.... The view was outstanding... and very Friendly Staff !
We definitely repeat this place for sure !
Also has a private beach

Family

4/10

Poor

23 Oct 2016

Carmen

I would not recommend this hotel

Check-in was difficult as there is no way to pull up to hotel directly since its on the bend of a 2-way narrow street. I had to pull into a tight parking space about 300-500 feet past the hotel and unload my luggage and walk along the narrow busy road back to hotel. The porter helped us and then took my car to park it offsite down the road, which means the car is not readily accessible. Hotel is really small and wifi was ONLY available in the Lobby, but the Internet was poor at best. The room was small and the bathroom tiny. The tv was a small computer monitor size with 2 English speaking channels. Even if you use the elevator, you still have to pull your luggage up and down several steps.
The complimentary breakfast was good and the staff were friendly

Family