Cristina

Italy , Naples
NAPOLI, Via Diocleziano, 109
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100 reviews shown

10/10

Exceptional

24 Oct 2025

James

Amazing hotel in a stunning location.

The room was immaculately clean and very comfortable. The views from our rooms were amazing. Meals were excellent with a great choice for breakfast. The staff were all friendly and helpful and the free shuttle to and from the train station is a real bonus. The only minor criticism is the air conditioning had been turned off for winter which seemed a little early (mid October). We were a little too warm on the first night. Overall a great place to stay in Sorrento and we would definitely visit again.

Friends_and_family Family

10/10

Exceptional

18 Sep 2025

Amie

The view from Hotel Cristina was beautiful. The shuttle was very convenient at ran frequently between the hotel and the train station. The rooms were clean and modern but were not spacious. The food was great and the breakfast was an amazing buffet with many choices and a lot of food. All that said, the best thing about Hotel Cristina was the people that worked there. We enjoyed speaking with each person and their smiles a great start to each day.

Leisure Partner

10/10

Exceptional

12 Sep 2025

Maria

The views from the hotel are beautiful! It offers an excellent buffet breakfast and a very attentive staff.
We rented a Vespa and getting around was super easy ; we could reach the center of Sorrento in just 5 minutes!
They also provide a shuttle service, which made it very convenient to get to Sorrento on our first night, both going and coming back.

Leisure Partner

10/10

Exceptional

05 Sep 2025

Nicholas

Excellent relaxed hotel

Excellent hotel situated outside of Sorrento. The hotel provides a regular minibus at set times from Sorrento station to the hotel which needs to be booked in advance. Taxis are about 25-30Euro.
Food was excellent, views stunning, staff really nice and helpful. A highlight was eating at the restaurant terrace overlooking the bay of Naples.

Partner

10/10

Exceptional

31 Aug 2025

Tim

Incredible location gorgeous panoramic views of the coastline. Rooftop pool and bar, we had a perfect stay loved it! Staff were super friendly too. Shuttle to and from town was great! Would stay here again next time for sure

Leisure Friends

10/10

Exceptional

27 Aug 2025

David

All of the staff at the hotel were wonderful.

Leisure Family

10/10

Exceptional

16 Aug 2025

Agnieszka

We stayed at the Hotel Cristina for 5 nights and had the best holidays ever! Clean rooms, super friendly and helpful staff, breathtaking views and great breakfasts were included. The rooftop pool was a big bonus, too.
The hotel is located a walking distance from Sorrento Train Station (downhill), with an option of a free shuttle bus between Sorrento train station and the Hotel.
The double rooms we've stayed in were clean and tidy and big enough to comfortably accommodate 2 adults. The view from the tarrace was to die for - sea on the left, Vesuvius and beautiful mountains.
The team at the Hotel Restaurant went above and beyond to provide us with the best dining experience. From the warm welcome to the mouthwatering dishes, every aspect was top-notch.
There were different kinds of fresh bread, sweet and savoury croissant and cake selection, bacon and scrambled eggs, pastries, ham, olives, cheese and quiche every day. Freshly squeezed orange juice, tea and coffee also available. All of this with the Mount Vesuvius view right in front of your eyes!

Thank you Hotel Cristina for helping us to create great memories and to celebrate our daughter's birthday, too. Little surprise from you just made her day super special!

Couldn't recommend enough!

Leisure Family

8/10

Excellent

16 Aug 2025

Jasmine

Great stay!

8/10

Excellent

14 Aug 2025

Mike

A beautiful property with a great view. Unfortunately, it is far from everything. Taxi drivers take complete advantage of tourists. Owner of hotel should consider offering a free shuttle to Amalfi in the morning and in the evening

Leisure Family

10/10

Exceptional

12 Aug 2025

Jasmine

Hotel was great. They offer a shuttle us to town center.

Leisure

10/10

Exceptional

11 Aug 2025

Viren

Beautiful terrace and pool. The shuttle was super helpful. We loved being a bit away from the main downtown area. And staff was great. They had great recommendations for excursions as well.

10/10

Exceptional

31 Jul 2025

Jeanne

The Hotel Cristina was perfect for our first trip to Sorrento. The staff was extremely helpful, the room and view were gorgeous. We loved the restaurant, both for dinner and breakfast. We would definitely stay again!

10/10

Exceptional

24 Jul 2025

Janet

The views are stunning. The hotel is up on a hill accessible by a narrow road. It is not easily to walk anywhere else if you've got a family. The free shuttle to the train station is a welcomed benefit. From there, an easy way to explore Sorrento restaurants and shops. Though the room was small for a family of four, the built-in storage was helpful. The bed is a bit too firm and it would be nice to have 2 layers of bed blankets instead in 1 thick duvet. You are either too hot, or wake up freezing when you throw the duvet off in the night. I enjoyed dinners at the hotel restaurant especially at sunset and the prices were reasonable. The breakfast buffet was the same everyday. I appreciated the fresh orange juice, cappuccino, and array of freshly baked delicious croissants. The service and staff are excellent, helpful, and welcoming.

Leisure Family

10/10

Exceptional

28 Jun 2025

margarita

Incredible views, lovely hotel and kind staff

Leisure Family_with_children

10/10

Exceptional

26 Jun 2025

Laurie

What a lovely hotel. Everyone was so nice and willing to help from the front desk to the shuttle drivers to the restaurant staff! The shuttle to town was so helpful and they were always on time. However, there were a few days that we had to meet a tour in town before the first shuttle time but it was an easy walk to town as well! We loved staying here and didn’t want to leave. The views from our room were spectacular. We will definitely stay here again, no doubt!!

Leisure Family

10/10

Exceptional

14 Jun 2025

Geno

Amazing stay, super relaxing resort. The staff were super friendly and the views were stunning. A highlight of our honeymoon!

10/10

Exceptional

07 Jun 2025

Terisa

One of the best places I’ve stayed. Gorgeous view. Great breakfast. Excellent service. Shuttle to train station is convenient and free. Bed isn’t great, but I’d stay here again.

Partner

10/10

Exceptional

06 Jun 2025

Melissa

The views from this property were more than gorgeous. I had a view from my room, the restaurant, the pool, and other areas. The shuttle was fantastic and easy to use & sugn up for. The only issue I had was tour groups not wanting to pick me up the hill that the hotel was located on. I scheduled a couple of things before the shuttle service started so i had to walk down the hill to meet them. It was only 5 minutes and had no issues but its good to know if you might have trouble walking bc the walk back up was steep but doable. The stay at this gorgeous hotel was worth the little hike for me.

Leisure Self

10/10

Exceptional

01 Jun 2025

Theresa

This place is amazing off the beaten path but there shuttle is so easy to use they have set time and only takes you to train station but it works perfectly the train station is in town.

Leisure Family

10/10

Exceptional

31 May 2025

Martyn

This was the best hotel we’ve stayed at for a number of years. It was clean and modern and the staff were helpful and friendly. Great view of Vesuvius from our room. The shuttle bus was easy to book through WhatsApp. The breakfast was very good with a range of food for everyone’s taste.

Leisure Family

10/10

Exceptional

30 May 2025

Elise

Fantastic views and the shuttle service back and forth to town helped tremendously.

10/10

Exceptional

27 May 2025

Armando

Great derive and access to a good gym! Close to the city and great service!

10/10

Exceptional

24 May 2025

William

Brilliant view of the whole area from the rooms, restaurant, and pool. Shuttle bus into the centre of town every hour is really helpful, but if the time doesn’t work it’s not too bad of a walk at all (c.15 mins).

Great staff, not bad value for location and view

Leisure Partner

10/10

Exceptional

20 May 2025

David Albert

Staff and location were fantastic

Leisure Partner

10/10

Exceptional

07 May 2025

Hong

Everything is excellent, except the location little far from downtown. But shuttle service is is a make up. Highly recommend!

Leisure Partner

10/10

Exceptional

04 May 2025

Jennifer

We had an amazing time at this hotel. The staff was very welcoming and friendly, and helpful to answer any questions we had. Everything was always freshly cleaned. Our room was cleaned and towels refreshed daily, which was a welcome surprise (they don't do that in the U.S). Breakfast was included in our rate and it was excellent. There were options for everyone, and everything was delicious. Coffee/espresso was made to order and it was excellent. The staff was always friendly, and they even knew our orders after a couple of days. The breakfast room had a beautiful view of Mt. Vesuvius. We also had dinner and lunch once at the on-site restaurant, and that was also excellent. We used the shuttle to downtown Sorrento daily and that was always easy and reliable. We also walked to and from downtown a few times. Very doable and good exercise! The gym/fitness center that the hotel gave you access to didn't open until 7 or 9 depending on the day, which is a bit late for us, so we ended up running the hills around the hotel for workouts instead. I do wish the gym was accessible beginning at 6am, but it's ok, we made it work. The pool area was beautiful. The water was quite chilly, so we weren't able to swim around really. That's really my only complaint, is that the pool was quite cold. This was in late April. We had a family room with 2 bedrooms and 2 bathrooms and it was an amazing room. Lots of space, nice decor, and nice patio.

Leisure Family

10/10

Exceptional

27 Apr 2025

Paul

Everything about this hotel was nice – the staff were extremely friendly and kind. However, transportation is very difficult. It’s a 30-minute walk to the nearest train station, and if you have luggage, it’s almost impossible because the hotel is located at the top of a mountain. They claimed to offer airport transportation (possibly for a fee), but they never had any cars or shuttles available. Instead, they suggested we take a taxi for €200 or stay at a hotel in Naples and take a train the next morning. Overall, the property is clean with beautiful views, but transportation is very difficult, and the hotel does not seem to take this issue seriously. Don’t rely on their promise of airport transportation.

Leisure Partner

10/10

Exceptional

26 Apr 2025

Amanda

The staff were very welcoming and helpful with all our traveling needs!!! Beautiful hotel, very clean!

Leisure Friends

10/10

Exceptional

16 Apr 2025

Son Xuan

They have a complimentary shuttle bus from the hotel to Sorrento that runs every hour

8/10

Excellent

16 Apr 2025

Laura Alexandra

The property was clean and the breakfast was enjoyable.
The view was lovely and the bar was pleasant. The down side was the lack of transport to the hotel and the large hill you needed to walk up which was difficult for more elderly visitors. It was also a 30 min walk to the town square. Overall would recommend but location wasn’t suitable for everyone.

Leisure Family

10/10

Exceptional

12 Apr 2025

Gina

Beautiful Hotel, close to downtown and train station with a shuttle if needed, friendly staff. Only negative was the bed was pretty uncomfortable, but besides that great place.

Leisure Partner

10/10

Exceptional

10 Apr 2025

Stewart

Perfect for Sorrento and surrounds

What a find this hotel was for our trip to Sorrento area. The staff are absolutely amazing. Stunning view across the bay of Naples to Vesuvius and a short ride into Sorrento. Hotel puts a free shuttle bus on too. Room with balcony was immaculate, breakfast perfect and one couple of occasions we ate in their restaurant which was excellent too. Book it!

Friends_and_family Family

10/10

Exceptional

10 Apr 2025

Ron

Unique hotel. All by itself at the top pf the mountain. Shuttle service to the town. Highly recommended.

Leisure

10/10

Exceptional

06 Apr 2025

Stephanie

Great hotel to stay close to Sorrento. The staff was extremely helpful, the bedroom (2 rooms) was spacious for a family with two teenagers. The views were fantastic. We enjoyed watching the sunset at the terrace of the bar, and having breakfast watching Mount Vesuvius. The breakfast buffet which is included in the price was fabulous. So much delicious food that we could skip lunch and just have dinner every day. The shuttle to town was very convenient. The property is very well maintained and clean. We all had a fabulous time!

Leisure Family

10/10

Exceptional

07 Nov 2024

Emma

Excellent hotel with helpful and friendly staff. Nothing was too much trouble.

Leisure Partner

10/10

Exceptional

29 Oct 2024

Lynn

wonderful experience

8/10

Excellent

24 Oct 2024

Sean

Would recommend this spot :)

Overall great stay , shuttle bus service is brilliant. Lovely view of Sorrento

Partner

10/10

Exceptional

23 Oct 2024

Robert

The room was simple but comfortable. The view was from the deck more than from the room for the room we chose. The staff was over the top! Everyone we met was kind and helpful. We went when there was a downpour of rain and the shuttle to town and back proved to be our deliverance! Again, so grateful the staff was there to make our trip more comfortable and memorable! Grazie Mille!

Leisure Partner

10/10

Exceptional

23 Oct 2024

Marcia

We loved the location of the hotel. The shuttle was very helpful and convenient. The breakfast was the best we had on our trip. All the staff were kind and helpful. Would love to return.

Leisure Family

8/10

Excellent

19 Oct 2024

Ismael

Friendly staff, convenient shuttle transportation from Hotel to the train station and back, several times per day. Hotel needs renovation, including the rooms. Shower area is small, and I could think inconvenient for older people.

Leisure Partner

10/10

Exceptional

17 Oct 2024

Jason

We loved the location. Just outside the craziness of downtown. Amazing views of the town, ocean, Mt. Vesuvius. All the staff we interacted with were fantastic. Our balcany was beautiful. The views from the pool terrace were amazing. Breakfast on the terrace was awesome too. We ended up having to rent a car last minute to get to Sorrento and the staff were wonderful to be able to vallet it for us in their garage. This was our favorite hotel on our trip to Italy.

Leisure Partner

10/10

Exceptional

07 Oct 2024

Barbara

Awesome views, great hotel.

Charming hotel with incredible views of the Mediterranean, Mt. Vesuvio & Sorrento. Nice staff. Shuttle service into town. Decent restaurant & expansive breakfast included. The hotel is built into the cliffside & there are multiple decks avaible to relax & enjoy the view.

Partner

10/10

Exceptional

03 Oct 2024

Verified traveler

Beautiful location, with amenities

Beautiful! Great room with a balcony and beautiful view. Transportation because walking wasn’t an option.We enjoyed breakfast, happy hour, and dinner on the beautiful patio. Lunch on the first day was dissapointing.
Great hotel and stay!*****

Friends_and_family Friends

10/10

Exceptional

18 Sep 2024

Elaine

Really good hotel. Helpful staff. Great breakfast. Shuttle bus available to take to town.

10/10

Exceptional

16 Sep 2024

Natalie

This hotel is absolutely beautiful! The staff were so friendly and the shuttle to and from the train station was very convenient for us. Would definitely stay there again!

Leisure Partner

10/10

Exceptional

15 Sep 2024

Lauren

We loved staying here! We had the Villa property, which involves a steep uphill walk for breakfast, pool, and shuttle. If you have any mobility issues, just book the normal hotel rooms. We loved breakfast and also had dinner in the restaurant. Our villa was great, but the hot tub wasn’t working. Shuttle was perfect. Francesco was so friendly and wonderful during the breakfast service. Highly recommend staying there.

Leisure Family_with_children

10/10

Exceptional

15 Sep 2024

Jonathan

Great location and view. Staff were all friendly and helpful. Food in restaurant is very good.

Leisure Partner

10/10

Exceptional

14 Sep 2024

Casey

This property was very clean, beautiful, and had a great view. The free shuttle that was provided also made it extremely convenient. Was exactly what we expected. Would stay again.

Leisure Partner

8/10

Excellent

12 Sep 2024

Jesse

Very nice hotel. A bit dated, but still quite nice and clean. Some reviews state that it was noisy in the room, but mine was quite quiet. Breakfast service and food were great. The service in the evening (dinner) was not nearly as attentive, but the staff looked visibly tired by evening and it wasn’t intentional. Some of the best food we ate was at the hotel, not in town and not even in very good restaurants in Rome. The shuttle service was always right on time and that is a perk. We were given giant check-out breakfasts boxed for us on the last morning free of charge. Overall a nice hotel with terrific views in any room 4th floor or higher. Balcony was very pleasant in the evening. USB ports all over the hotel room was also helpful.

Leisure Family

10/10

Exceptional

09 Sep 2024

Karen

Staff were excellent and so helpful. Shuttle service was amazing. Views were exceptional. Really enjoyed our stay here.

Leisure Partner

8/10

Excellent

08 Sep 2024

Ma Teresa

Charming hotel and good location . But the property could use some updating . Staff is friendly and very helpful

10/10

Exceptional

07 Sep 2024

Maria

Gorgeous hotel in Sorrento with beautiful views! Great staff, very attentive and friendly. The shuttle was very convenient. I received a bottle of wine as a welcoming gift. Agustino was the most beautiful man in Sorrento!

Leisure Self

8/10

Excellent

05 Sep 2024

Emma

We loved the views absolutely stunning. The pool wasn’t busy when we were there so that was nice. It was lovely and modern.

We found it very disappointing to find out that the spa wasn’t on site. The staff were not very helpful when we asked them for recommendations. We found the shuttle but to be good but should have started early as we couldn’t get into town for some of our tours and had to walk.

Leisure Partner

10/10

Exceptional

04 Sep 2024

KULDEEP

It was very good hotel

Business_and_leisure Partner

8/10

Excellent

03 Sep 2024

Jacqueline

The restaurant in the hotel was very good with a great view. We ate both nights in the hotel. The hotel is not walkable any where and is on a hill. Although the hotel provides a free shuttle bus that takes you to the bus station which is in the middle square with great shopping and restaurants. Drop off is Close to bus train or ferry access in Sorrento. We took ferry to Capri and booked a tour at a place on our walk. The hotel has convenient tours while I recommend where they can book for you at front desk which are affordable. We booked a half day tour to Pompei which was long enough. They do hotel pick up. Although you need to take free hotel shuttle to bottom of hill to catch your tour bus. We would have booked our Capri trip at hotel but you need to book the day before. If you go to Capri highly recommend the chair life ride and the circle boat ride around the island. Blue grotto is closed most of the time but still a beautiful ride. This hotel was very nice with great pool views and fireworks can been seen from city some nights. Great breakfast as well. Staff very nice. Again the free shuttle service is a big plus.

Partner

8/10

Excellent

02 Sep 2024

Simranjit

Good stay. Older property (like many in Sorrento). Far from town center but they have a very convenient shuttle service that runs throughout the day.

Very nice view from the hotel and our room balcony.
Overall, it was a nice few days.

Leisure Partner

10/10

Exceptional

30 Aug 2024

Chris

This hotel was wonderful! The views were incredible. The staff was extremely kind and accommodating. Transportation was arranged very easily with the hotel. I would absolutely recommend staying here to anyone looking to visit Sorrento.

Leisure Partner

10/10

Exceptional

25 Aug 2024

Maximillian

Stunning views, the room was perfect for what we needed with a great balcony. Staff were very friendly and they provided a shuttle service into the center of town. May be a little long of a walking distance otherwise. Pool was great and the meals with included breakfast were fantastic.

Leisure Partner

10/10

Exceptional

25 Aug 2024

Frank

Views, staff, transportation were wonderful

Leisure Partner

10/10

Exceptional

25 Aug 2024

Cara

10/10 Experience. Very friendly and accommodating staff. Wonderful rooftop pool with views, as well as beautiful sunset views for dinner/drinks on the rooftop

Leisure Partner

10/10

Exceptional

23 Aug 2024

I don’t have anything negative to say about this hotel. It was the first time my family of four stayed in Sorrento. Hotel Cristina is truly exceptional. The staff are incredibly friendly, providing top-notch service with a personal touch. The hotel’s cleanliness is impeccable, with every area meticulously maintained. The rooms are spacious, beautifully decorated, and offer stunning views of the Bay of Naples and Mount Vesuvius.

Its location is perfect—close to the heart of Sorrento, with easy access to Capri and the Amalfi Coast, yet it remains a peaceful retreat. The pool area is serene, and the restaurant serves delicious cuisine.

Overall, Hotel Cristina offers a perfect blend of luxury, comfort, and convenience. Highly recommended for an unforgettable stay in Sorrento!

Leisure Family

10/10

Exceptional

23 Aug 2024

Debra

Staff was extremely nice and accommodating

Leisure Family

10/10

Exceptional

20 Aug 2024

amanda

We had a lovely stay at the hotel Cristina.All the staff were really friendly and helpful. Food was great and having the shuttle bus made it a great location with beautiful views.

Leisure Family

8/10

Excellent

17 Aug 2024

Erin

Great location and communication with the staff. Especially loved the shuttle and the pool.

Sometimes tough to get service in the restaurant and the food was average, but the views and the cleanliness of the room were great

Leisure Family_with_children

10/10

Exceptional

15 Aug 2024

Suditi

The staff was very welcoming and polite, they did everything to comfort us, the room was sea view and we loved it, breakfast buffet was very good and we were catered everyday. Over all an amazing experience

10/10

Exceptional

11 Aug 2024

Jamie

We had a wonderful 4 night stay in August! During our time at the hotel, we were pleased by the lovely view, refreshing pool, cool air conditioning and very friendly staff. We were even surprised in our room with birthday balloons and a cake for our son’s birthday which was such a wonderful extra!! Thank you!!!

Leisure Family

10/10

Exceptional

30 Jul 2024

Joanna

Just got home from an absolutely beautiful visit to Sorrento staying in Hotel Cristina. Everything about this hotel was just perfect! A gorgeous room and outside area with a perfect view, delicious fresh coffee (can even take away if you leave early or want to take to your room), great breakfast, didnt eat dinner but menu looked great, outside bar area looks over the coast and watched the sun set which was special, hourly free transport to the centre and back, lovely pool...havent a bad word to say!

Thank you for a purely wonderful stay, we didnt want to leave!

Leisure Partner

6/10

Pleasant

30 Jul 2024

Natalie

Pepperty is located away from center of town, about a half hour walk or 15 minute drive, they do offer a shuttle to and from Sorrento train station, which was very convenient. The pool was awesome to have but the ladders do need to be fixed, they are shaky when getting in and out and feel like could come out of concrete at any moment.
There are several terraces with the most beautiful view, which is also the view you get from your balcony, absolutely amazing. Room is small, but ok. We didn’t like the shower, water kept coming out of the bottom corner where it connects with the wall, had to use towels and wring it out after use. Towels did get replaced immediately though.
Breakfast was included and was pretty good actually, with amazing cappuccino!

Leisure Family

10/10

Exceptional

30 Jul 2024

Laurel

I spent a bit more than I usually do when traveling. It was worth it. The view from the top of a cliff town of Sorento, amazing! You could see Mt Vesuvius from the pool(lovely), the restaurant and our room with a balcony. Again, Amazing. They have a shuttle that takes/picks up from the local train station. This is just a 5 minute walk to the quaint town and 10 min walk to the ferry port. The staff was helpful in booking an excursion and understanding some train information that I had booked. Our room was updated, with nice AC and a bathroom separated from the sleeping area. Highly recommend.

Leisure Family

2/10

Poor

28 Jul 2024

Nelson

My wife had a bad knee, could not walk. The bus driver would not pick her up. It was not in a proper downtown stop. You may need to tell them one hour in advance. If you have a mobility problem- this NOT a place to go.

10/10

Exceptional

28 Jul 2024

Giles Oliver James

Excellent breakfast, friendly staff and a clean atmosphere, potato’s were excellent at breakfast.

Leisure Partner

10/10

Exceptional

25 Jul 2024

Jose

This was a great property, beautiful views all around.

Leisure Partner

10/10

Exceptional

25 Jul 2024

John

Beautiful views, shuttle back and forth to the train station saves a ton on taxis. Clean and people are great who work there. Only issue I had was 4 of us in my family and the room is very small, other than that great place

Leisure Family

10/10

Exceptional

24 Jul 2024

Tracie

This property was perfect for my solo trip. The hotel offered a shuttle to the train station, and it was so easy to get from place to place from there.

The hotel staff was helpful and patient with my poor Italian. They have many English speakers on their team which makes it super helpful to ask specific questions and knowledge of areas nearby.

Their breakfast was a beautiful spread with many options…pastries, eggs, fruit, yogurt, and most importantly delicious coffee.

They have several terraces with breathtaking views, and their pool terrace always had a nice breeze. The pool was well kept.

I was able to meet the owner, Marco, and he was genuinely delighted to welcome all of his guests.

Leisure Self

10/10

Exceptional

22 Jul 2024

Nigel

Super helpful staff fantastic views

This hotel suited our budget more than the hotels in Sorrento centre but had way better views. The free regular shuttle bus solves the out of town problem. The reception staff were amazing- super helpful responding to WhatsApp messages promptly. Breakfast was decent though we preferred the fine dining restaurants in town on an evening. Would stay here again for sure. Great overall - recommend. :-)

Partner

10/10

Exceptional

21 Jul 2024

Nigel

Super helpful staff fantastic views

Better value than the hotels in the centre but way better views and a free regular shuttle bus solves the problem. The reception staff were amazing- super helpful responding to WhatsApp messages promptly. The food wasn’t the best in town but hey- stay here then eat at the fine dining restaurants. Breakfast was decent enough though. Would stay here again for sure. Great overall. Recommend. :-)

Partner

6/10

Pleasant

19 Jul 2024

Liliana

The tub in the bathroom was severely clogged. Hotel did nothing to fix it although we asked for it to be fixed several times.

Leisure Family

10/10

Exceptional

18 Jul 2024

Alen

Great hotel great service

Leisure Family

10/10

Exceptional

14 Jul 2024

Daiana

A beautiful and great view of the city! We were happy with our stay and the service and staff were amazing! The shopping centre and restaurants were close enough and walkable.

We would consider going again. Thank you!

Leisure Family

8/10

Excellent

11 Jul 2024

Abilash

Very nice and homely hotel. Friendly staff. Located on the hill with nice view of Sorrento Bay from our balcony. Decent restaurant for dinner. Excellent breakfast. Very friendly staff. Pool is decent size, water was a little cold in early June. Convenient shuttle to and back from Sorrento train station. Only thing I missed is easy walkability as the road to the hotel up the hill had no pavements and maybe risky to walk. The convenient shuttle did make up for this aspect. Cab ride was usually 25 euro although station was less than 5 min drive.

8/10

Excellent

08 Jul 2024

Laura

The staff were wonderful and the facility spotless. The pool was refreshing and we enjoyed our stay.

Leisure Family

10/10

Exceptional

04 Jul 2024

Isabelle

Such a beautiful property. Our view from our room, and everywhere, was spectacular. The hotel staff was so kind and helpful. The food at the restaurant was amazing. I’m still thinking about the cheese ravioli. Also the shuttle to and from downtown was so convenient and easy to set up. We had a wonderful trip with this hotel as our home base.

Leisure Partner

8/10

Excellent

04 Jul 2024

Selene

Clean and close to downtown.

Leisure Family

10/10

Exceptional

28 Jun 2024

Hassan

Amazing place. Helpful staff, beautifully put together hotel, convenient shuttle service, breakfast and food options were great.

Leisure Partner

8/10

Excellent

27 Jun 2024

Tara

This was the most uncomfortable bed I have ever slept on in my life. Hard as a rock and springs jabbing into me, I barely slept. Now onto the wonderful things. The views from the property at absolutely stunning. They have a free shuttle that takes you to Sorrento which is a huge convenience. The staff was great as well.

Leisure Partner

6/10

Pleasant

26 Jun 2024

Nastaran

We liked the staff. The breakfast. Breathtaking views.
However i chose this hotel specifically for 1- relaxing 2- gym access.
After arrival I was told the actual gym is about a mile walk away and not accessible hours. Such funny hours when you’re most likely out sight seeing like openings like 9am. And open late only on MWF. Which was too dark for a woman to talk to and back. This was very disappointing and false advertising.
Secondly; the shower didn’t drain despite reporting it to the front desk multiple times. So the bathroom would fill up with water. Yuk! After each shower.

Leisure Family_with_children

10/10

Exceptional

24 Jun 2024

Ashkan

Great place

Leisure Family_with_children

8/10

Excellent

19 Jun 2024

Jose

The hotel was nice, and the AC was pleasantly cold. The balcony was enjoyable, and the pool was clean. Our pool attendant and bartender were great.
The only downside was the $25 taxi ride to the central Tasso area. However, the hotel did offer a shuttle service that ran every hour. You just needed to inform them 30 minutes in advance. The earliest shuttle was at 8 AM, so plan accordingly.

Leisure Partner

10/10

Exceptional

19 Jun 2024

Melissa

Staff were wonderful and we made great use of the shuttle to town each day!

Leisure Family

10/10

Exceptional

17 Jun 2024

ADONNA

Staff was fantastic!!! Every employee we encountered truly made us feel special and welcome. The property is stunningly beautiful, and the continental breakfast was amazing.

Leisure Family

10/10

Exceptional

13 Jun 2024

Jennifer

Very helpful staff! Shuttle was convenient. The breakfast was wonderful - with an incredible view.
We will return, but will book a larger room next time.

Leisure Family

10/10

Exceptional

12 Jun 2024

RICKEY

We had the villa, likely the best offerring on the property. Absolutely loved the staff, free shuttle to Central Sorrento and great assiatance via WhatsApp.

10/10

Exceptional

05 Jun 2024

William

Sorrento Trip

View is amazing, Food was excellent on the outdoor patio, room was very comfortable.

Partner

10/10

Exceptional

05 Jun 2024

Tanya Helen

We thoroughly enjoyed our stay at the Hotel Cristina & would recommend it to anyone. Our room was exceptionally clean, quiet & had a fabulous view. All the staff were amazing , nothing was too much trouble & they went above & beyond to help. The breakfasts were great & the restaurant food was delicious without being over priced. The Courtesy bus worked really well via messages on what’s app. Would love to go back.

Leisure Partner

10/10

Exceptional

03 Jun 2024

Cynthia

The shuttle service made everything very walkable to the Main Street and attractions in Sorrento. We had a rooftop terrace with a gorgeous view overlooking the coast and the hotel is located on a quiet street away from all the traffic and noise.

Leisure Family

10/10

Exceptional

03 Jun 2024

Alan

Easy transfer by hotel shuttle daily to downtown

Leisure

8/10

Excellent

30 May 2024

Steven Clarke

Fantastic hotel!!!
Friendly staff who could not do enough for you
Views across the bay if you a get a sea facing room are awesome to sit and watch the sun go down.
Only negative are the beds are a little on the hard side

Leisure Partner

10/10

Exceptional

29 May 2024

Great hotel with a nice view highly recommend and definitely will go back!

Leisure Partner

6/10

Pleasant

27 May 2024

Yaron

The staff was very nice and helpful, including the option of having a shuttle to the city center. View is great from the room and restaurant. However, the hotel itself is outdated, room is dirty and old, there are no proper shades in the room. For the price I would have expected a more comfortable experience.

Business_and_leisure Partner

8/10

Excellent

26 May 2024

Jannell

Excellent property! The free shuttle service to & from the Sorrento train station is key & setup is simple with WhatsApp. The train station is a short walk from all the shopping & restaurants in Sorrento. The hotel rooms are very spacious & we had a private balcony with 2 loungers & table with 2 chairs with an amazing view of the Gulf of Naples & Mount Vesuvius. The rooftop restaurant is a wonderful addition with a great view. We had dinner & drinks several times and the food is delicious. In addition, breakfast is included & the food selections was amazing. Customer service top notch too…. my husband accidentally left his cellphone on the shuttle bus & the driver located it & brought it to us at the hotel restaurant. WOW!

Leisure Partner