Name: Horwood House Hotel
Address: Mursley Road, N/A, Milton Keynes, MK17 0PH, GB

8/10

Excellent

02 Aug 2026

Angela

We had a lovely quiet bedroom at the end of a corridor. The only thing we could hear were sheep! Comfortable bed, powerful shower and clean room. Didn’t eat at the hotel so can’t comment on that. Pleasant atmosphere, good location and friendly staff. Would stay again when in this area.

8/10

Excellent

01 Aug 2026

Michael

Very helpful staff

10/10

Exceptional

01 Aug 2026

Aduragbemi Abraham

Great place to stay.

10/10

Exceptional

30 Jul 2026

Lesley-Anne

What can I say, this place did not disappoint. It was so relaxing, grounds were beautiful. The amenities were on point, only laking air conditioning. I had my small hand fan with me so this was enough to cool me down. Room was slightly small but ok for 1 person.. I wanted to stay a further night tho they had no availability. I had a massage and facial, very enjoyable. Will visit again.

10/10

Exceptional

29 Jul 2026

Leslie

We stayed three nights and found the hotel clean and well maintained. The staff were helpful, particularly the restaurant staff who were excellent. Breakfast had a good selection as did the restaurant in the evenings.

4/10

Poor

27 Jul 2026

David

Arrived early as attending a wedding at the venue. To be told there was a £20 charge to allow access to the room even though it was already available. This had not been mentioned in any previous correspondence or calls. The room was average at best and the hotel was very badly signed. The only directions given for the room was turn right at the end of the corridor, no mention of multiple flights of stairs or changes in direction to eventually find the room at the back end of nowhere. My wife has limited mobility and if we had been informed of the sprawling nature of the sight would have asked for a room nearer the reception area.

6/10

Pleasant

26 Jul 2026

Linda

Good communal hotel facilities.

Room was very very small and not well maintained. For example sink didnt drain, toilet didn't flush properly, shower pressure was not consistent. Safe was at floor level. Fan in room but no aircon.

Spa was nice but pool edge was a bit scummy.

8/10

Excellent

26 Jul 2026

Michael

Very slow check in process with big queue. Only 2 receptionist @ reception

10/10

Exceptional

21 Jul 2026

Rachelle

Very big hotel in that our room was quite far away from entrance. Weddings /parties all weekend so was busy but not noisy. Spacious bedroom. Clean. Good breakfast. Lovely choice of cocktails but a bit pricey. So was wine but then it's a hotel with not much nearby so was willing to pay. Lots of helpful staff. Dinner was great. Well kept grounds to walk around. Only thing I asked for - hair conditioner was unavailable.

Partner

2/10

Poor

20 Jul 2026

Caitlin

I booked this trip as a special 25th Birthday gift for my daughter and told the hotel. My daughter was so upset, she said that she was treated so rudely and disinterestedly. The pool was murky, the spa facilities only fit about 4 people and the spa area was absolute crammed that you couldn’t enjoy it. I’m so upset by this. We have never had such an awful and disappointing experience and it was not cheap either!!

Self

10/10

Exceptional

15 Jul 2026

Anthony

Perfect stay, they do everything right!
Food excellent, facilities great, staff friendly and helpful. Look forward to staying again.

Self

10/10

Exceptional

15 Jul 2026

Philippa

Absolutely Perfect!
I know, that's a lot, so the headlines are:
Location: stunning. Grounds and gardens beautifully maintained.
Staff: Friendly, helpful, professional and engaging.
Rooms/spaces: immaculately clean, well appointed and comfortable.
Food: delicious and generous; I really appreciated the thoughtful vegetarian and vegan choices (the papardelle is delightful, oh, and the tiramisu...)
Specific shout out for Dagmara in Harry's, she's just so good at what is an incredibly hard job. She's constantly scanning the restaurant to look for that customer trying to attract the attention of staff. She's friendly and personable. Answering customer questions and ensuring customer satisfaction - all with a professional persona and genuine interest in customers.
Highly recommended, would love to return.

Partner

8/10

Excellent

12 Jul 2026

Joanne

Only complaint no air conditioning in rooms!

Partner

8/10

Excellent

04 Jul 2026

Michael

A lovely venue with good facilities. The staff were really helpful and friendly. The standard rooms are small but well appointed.

Partner

10/10

Exceptional

30 Jun 2026

Chris

Lovely clean hotel and amenities

8/10

Excellent

28 Jun 2026

Seymour

Over all it we 👍

2/10

Poor

27 Jun 2026

Emma

The hotel lacks soft close doors meaning doors slam all night long. The pillows had separated and felt like sleeping on clumps of cotton wool. My partner is a pest controller and found they have a problem with carpet months after finding two in the bedroom on entry. We left early and didnt stay the second night.

Partner

10/10

Exceptional

21 Jun 2026

Johnny

Amazing pubs and restaurants

Partner

6/10

Pleasant

20 Jun 2026

Emma

Having sold this hotel to clients in the past, I was looking forward to staying
at this hotel but I was disappointed.

On arrival, I found the checkin process very transactional, zero warm welcome and no enthusiasm. I had requested a dinner reservation via email but as I didn’t have a response, the receptionist suggested I went to the restaurant myself, I suggested she called for me!

My room was clean ish but standards could be improved.

My room wasn’t serviced so this was annoying after a 12 hour day out. I explained to reception and received another transactional answer with an edge of sarcasm.

The staff in the restaurant are very good. Food is ok and a good choice.

10/10

Exceptional

17 Jun 2026

Jacobo

Fabulous hotel and staff a hidden gem

Business

10/10

Exceptional

17 Jun 2026

Bernadette

There was a pool, sauna and steam room. I went with my 12 year old and there were times kids could use these facilities (and the seating area outside the pool), these were 9-10 and 2 hours (think it was 4-6pm). Under 16s not allowed in the heat rooms. Got towels given to us at the pool to use. Overall a great stay, nice food and kid friendly.

Family_with_children

8/10

Excellent

16 Jun 2026

Paul

Lovely stay with beautiful view.

Partner

8/10

Excellent

15 Jun 2026

Michael

Great place to chill out and relax

Self

8/10

Excellent

15 Jun 2026

Grant

Room was small but fine for a short stay

Self

6/10

Pleasant

09 Jun 2026

Kay

Very corporate. Premier Inn and Travelodge do it better. We did complain about the quilt and it was replaced. Expect better quality bedding - lumpy pillows and duvets should not be allowed. Poor taste in bedroom art - who wants to wake up to bugs?

Partner

10/10

Exceptional

08 Jun 2026

Angelique

Stayed here before and took my parents to enjoy the hotel and spa too. We all had a lovely time and great food

Friends_and_family Family

8/10

Excellent

04 Jun 2026

Jane

Friendly staff very good food

Partner

8/10

Excellent

04 Jun 2026

Quynh

Hotel is tired. Staff lovely.
There isn’t much to do locally so you need to jump into the car for food options as there is only one restaurant open.

Self

8/10

Excellent

03 Jun 2026

Brian

confortable stay, room has everything you need

Self

10/10

Exceptional

01 Jun 2026

janet

100% excellent stay. Great Shopping Centre next door including a range of restaurants. Skybar at the hotel beautiful with gorgeous views. Breakfast excellent. Fabulous stay, highly recommend.

Partner

8/10

Excellent

30 May 2026

Andrew Maclean

The Horwood is in a lovely place ' with good air to breath' but bedroom has no Air conditioning and only provided fan. The only place with air conditioning is the Bar and the drinks are very expensive. It good for winter holidays but not summer for me and wife. If all room has air-conditioning ': then excellent

Partner

6/10

Pleasant

25 May 2026

A

Okay hotel. Hotel was clean, staff friendly. Grounds very disappointing and lack of air con in suites was a real struggle in the heat.

Partner

10/10

Exceptional

24 May 2026

Ben

Absolutely beautiful hotel. The staff were exttremely helpful and kind. The grounds tk the hotel was absolutely stunning and staff really made this stay special for my wife's birthday. When we arrived they were kind in upgrading us. The food here was excellent, in particular the roast on Sunday. The spa was also excellent, it was very quiet most of the time and it has a great pool, jacuzzi, steam room and sauna, all of which are included in the price of the room. We had an amazing stay and will come back. Thank you, everyone for a great stay.

10/10

Exceptional

21 May 2026

louis

I have a wonderful and amazing experience

Family_with_children

10/10

Exceptional

20 May 2026

Grant

Comfortable clean rooms with everything you need and good restaurant.

Self

6/10

Pleasant

18 May 2026

Natalie

The rooms look much better online as than it is in real life very basic

Partner

10/10

Exceptional

16 May 2026

luke

.

4/10

Poor

15 May 2026

Raymond

The hotel itself was good but we had my van broken into as well as two other vehicles we had a expensive amount of equipment stolen to the value of £24000 so I won’t be staying there in the future

Business

10/10

Exceptional

13 May 2026

Graham

A great spar hotel with a large, comfortable bedroom, good restaurant and some excellent facilities. It is in lovely grounds and the staff were very friendly. I would definitely recommend a stay here. It was ideal for my purposes - a visit to Waddesdon Manor.

Self

10/10

Exceptional

10 May 2026

Marie

Horwood House is a fantastic place to stay. The room was lovely, staff so helpful and attentive and the grounds are beautiful. We had dinner in Harry’s Bar and breakfast in 1911 restaurant and the food was wonderful in both. Would highly recommend.

Partner

10/10

Exceptional

10 May 2026

NIGEL

Checked in without any issues. Had meal in restaurant first evening which was fairly good. Had a nice walk around the well maintained trained grounds. Loved the breakfast.

Partner

8/10

Excellent

05 May 2026

Adeyinka

Friendly staff, clean rooms, nice bar/restaurant. Check in time was a little off (about 1 hour) which I think was a capacity issue. Spa was great, Sauna and Steam rooms were a little small to match the capacity of the hotel. I enjoyed my stay though apart from the capacity issue. If you’re staying there for the spa treatments, you should confirm availability before booking a room, they seem to have pretty limited slots which is disappointing for anyone planning to relax and complete escape from city buzz.

Self

10/10

Exceptional

03 May 2026

Joanne

Best buffet breakfast by far. Goodnight sleep lovely bed. Staff friendly and attentive.

8/10

Excellent

02 May 2026

Heather

Great weekend at Horwood House Hotel. Facilities were very good , grounds were beautiful to wander in and staff were very helpful.
I would definitely recommend.
Only downside - we booked a deluxe room but there was only 1 chair to sit in. We requested another one , but did not receive one.

Partner

10/10

Exceptional

27 Apr 2026

Gail

Not applicable as only used the bedroom

Family

10/10

Exceptional

26 Apr 2026

Clare

Hotel is in a lovely peaceful setting. Nice outdoor areas. Harry's bar had good food. We didn't have time for the spa so can't comment on that, but we really enjoyed our one night stay

Partner

8/10

Excellent

22 Apr 2026

Adam

Extremely good experience at Horwood House. Everything from the greeting at reception to housekeeping was faultless. Stayed in a deluxe king room which was as expected but above all, very clean and well maintained. Would stay again if in the area. They had the most attentive and polite staff I've ever encountered in a hotel.

Partner

10/10

Exceptional

19 Apr 2026

Andrea

This is a beautiful hotel, really enjoyed our stay. We had a meal in the restaurant, which was beautiful

Friends

4/10

Poor

19 Apr 2026

jonathan

Its ok. Lovely rural setting. Average but v small room which felt dull and dated. Decent buffet breakfast. Nice spa. Lots of families. The Issie’s they have is the staff who while trying to be helpful were masking the fact that many were untrained and in turn unhelpful. Solid 5/10 a but with great potential if the management took the training seriously.

10/10

Exceptional

14 Apr 2026

Hilda

We would highly recommend this hotel. We had a very comfortable, relaxing stay. Breakfast was plentiful and all freshly cooked.
Our room was spacious, and very close to the spa, late afternoon swims and relaxing in the sauna and steam room was a luxury. We ate each evening in the dining room lots of choice, staff were very attentive and food was delicious.

Partner

2/10

Poor

13 Apr 2026

Sajel

Terrible experience neighbour knocking on thin walls no tv or music but still caused upset in stay as walked into room once knocked door and asked when leaving hotel? Everyone paid for room invasion of privacy and I’m single mum with 6 yr old in room. No security or cameras to verify just friend few doors away called reception.

Family_with_children

8/10

Excellent

13 Apr 2026

helen

The location was great for our trip. Lovely to be able to travel with our dog. Harry’s food options were delicious!

Pet

10/10

Exceptional

11 Apr 2026

Sally

Breakfast had a good variety and staff were quick and polite. The Bar staff didn’t seem to know which bar we could get what drink from and were quite slow in serving. Reception staff were efficient and very pleasant

Partner

10/10

Exceptional

07 Apr 2026

Joe

This is a really lovely hotel, convenient location, it has just had £6.5M Spent on it, a very nice spa, restaurant and the breakfast is lovely too.

Self

10/10

Exceptional

04 Apr 2026

Helen

Lovely Hotel. Staff polite & breakfast exceptional

Partner

6/10

Pleasant

02 Apr 2026

Kanna

Shower temperature couldn’t be adjusted, shampoo/shower gel bottle were almost broken.

Friends_and_family Family

6/10

Pleasant

28 Mar 2026

Charmayne

Tried to arrange everything in advance for a stay with my mum, who has mobility issues. Staff were very accomodating, however, everything was a little further away than they made it out to be. Which did cause some issues. Fine if you are a wheelchair user, but my mum uses crutches to get around. It was not that easy for her.

Rooms are very basic, for the price and the attraction of \"Horwood House\". Be careful, the beds are on wheels, which surprised my mum, as she almost fell off. They are also pretty firm matresses, not the most comfortable night I've ever had. I also had a dripping noise all night in my room, that sounded like the buildings heating.

The pool/spa was lovely though. Not many changing facilities, so queues happen often, but it was nice and modern and clean.

Dinner at Harrys was excellent. Fresh, hot and delicious. Be aware the cocktails are very expensive though.

Breakfast was a disappointment. Definitely not worth £20 per person. I know its geared up for wedding parties/conferences, but the quality was so bad and nothing was as warm as it should be.

The staff however, are amazing.
They were so accomdating, friendly and willing to go over and above.
This ranges from reception, to the staff at Harrys, the Spa and 1911 for breakfast.

The staff truly made the visit special, even if some of the other stuff was a disappointment.

Family

10/10

Exceptional

26 Mar 2026

Mike

Always excellent

10/10

Exceptional

20 Mar 2026

Jennifer

Great facilities and grounds , clean room and friendly staffs

2/10

Poor

13 Mar 2026

Sam

The spa area was more like a public swimming pool. Cramped, noise and dirty. Not a relaxing spa break hotel for sure!

Partner

8/10

Excellent

12 Mar 2026

Duncan

Spa was nice a little busy but not overwhelming. Bar staff could show a lot more courtesy and some general hospitality. We were left just standing at the bar for 5 minutes without even being acknowledged until one of the waitress came off the floor to take our order, felt slightly uncomfortable like we weren’t welcome.

10/10

Exceptional

12 Mar 2026

Jennifer

Amazing customer service, Great food and very clean environment. 100% recommendation

6/10

Pleasant

11 Mar 2026

James

A modern bland extension to a country house.
Room was unremarkable. Bathroom was disappointingly shabby.
Bar and restaurant were ok, but nowhere to sit at the bar, I could only sit at a dining table set for dinner when having a drink at the bar. It was not comfortable and gave the impression I was encroaching on dining space. Staff did not come and clear table either.
Overall disappointing. Looked nice in the pictures but the experience did not match it.

Self

8/10

Excellent

09 Mar 2026

Lynda

We were attending a wedding

10/10

Exceptional

05 Mar 2026

Steve

Lovely spa, great staff lovely place to stay

10/10

Exceptional

04 Mar 2026

Akash

Everthing was amazing i loved it

Self

8/10

Excellent

02 Mar 2026

Anne

The staff were fantastic very friendly and attentive.
The spa was really lovely and well run
The grounds round the manor house very well looked after and make a very pleasant walk

Friends_and_family Friends

10/10

Exceptional

24 Feb 2026

Brian

Everything was smooth and comfortable, nothing was too much trouble. Very relaxing

Self

10/10

Exceptional

23 Feb 2026

Lucy

We loved this hotel.

It was great value- we thought it was an amazing breakfast at £15 ppn, which was well cooked, plentiful and varied.

The room was spotlessly clean and the bed was comfortable. We requested a quiet room and that's what we were assigned and we were very happy with it.

The staff are super friendly and we thought the reception staff were incredibly helpful. The atmosphere is relaxed and the decor is beautiful.

We loved the spa which was squeeky clean and my husband said the gym was well equipped.

We are looking forward to returning in better weather to enjoy the outside space.

Thank you

8/10

Excellent

23 Feb 2026

Emma

The location and grounds were beautiful. The staff in the restaurant for our evening meal were very accommodating of my children allergies and staff in 1911 for breakfast were also very considerate and accommodating. Both made eating out with multiple allergies easy.

8/10

Excellent

21 Feb 2026

Seymour

It was clean staff was helpful

Partner

10/10

Exceptional

20 Feb 2026

rebekah

Lovely hotel. Great food and facilities. Highly recommend

Partner

8/10

Excellent

19 Feb 2026

Anne

Was nice to see a dog bed, bowls and a treat for our pooch!

Partner

10/10

Exceptional

17 Feb 2026

Cait

The location was fabulous, stunning house and grounds to walk around, the suite was clean and spacious. My husband and I had a restful sleep…we didn’t try the spa as we were too tired after a long day however it looked good! Parking is always important to us and as with everything thing else this was great too! Genuinely couldn’t recommend enough.

Partner

8/10

Excellent

17 Feb 2026

GEMA

Beautiful locations, clean room and comfortable. Staff very friendly

Friends_and_family Friends

10/10

Exceptional

15 Feb 2026

Thomas

Clean room, friendly staff, beautiful spa.

10/10

Exceptional

14 Feb 2026

Rajwant

We enjoyed everything

Partner

6/10

Pleasant

08 Feb 2026

Nina

The staff we encountered were all courteous and polite- the room was ok - there were cobwebs both in the room and in the bathroom - the radiator made gurgling noises all night causing quite a disturbed night. Access to the sauna and steam room very limited on Saturday which was very disappointing (which was all we had) due to a very large family party taking up most of beds and much of room in sauna and steam room for all of the time we were there so all in all it was not quite the stay we had hoped for. Thank you for finding us a room close to the spa.

Leisure Friends

10/10

Exceptional

07 Feb 2026

Peter

Everything was excellent,

10/10

Exceptional

05 Feb 2026

Dorothy

We had a wonderful stay. All the staff were excellent, professional, friendly and welcoming. Special mention for the team in Harry’s Bar and Restaurant. They were all excellent and the food was delicious!!

We took our Jack Russell puppy with us and were a bit concerned after reading some of the reviews but from our experience this is a great hotel to take dogs. They’re welcome everywhere but the spa and all the staff made a fuss of him.

10/10

Exceptional

03 Feb 2026

Jacqueline

Great stay

10/10

Exceptional

02 Feb 2026

S

The spa facilities were empty and clean, the staff and other spa users we're friendly.

Partner

10/10

Exceptional

01 Feb 2026

Katie

We had a lovely night stay at Horwood House. Room was great, the food and drinks at Harry’s Bar within the hotel was fantastic! The staff were also so friendly and couldn’t do enough to help! Would definitely recommend to anybody thinking of staying here.

Leisure Partner

6/10

Pleasant

01 Feb 2026

Purnima

Staff was extremely courteous. Food was amazing. The location is excellent.
I am disappointed with the rooms though as the deluxe room did not have enough space and the toiletries weren’t good quality as well.

10/10

Exceptional

24 Jan 2026

Kathryn

It was very clean! Staff were all lovely and couldn’t do enough for us. We also got upgraded which was an amazing surprise!

Partner

8/10

Excellent

22 Jan 2026

Anouska

Everything was very clean and comfortable. The syaff were friendly and helpful.

Business

6/10

Pleasant

14 Jan 2026

Vanessa

Spa is too small and too busy to actually relax and the room was quite small and basic too. It was a pleasant stay for one night but the spa did not give what I wanted

Leisure Partner

2/10

Poor

10 Jan 2026

Michelle

We didn’t check in until 10:30pm. Went to bed appx 12:30pm. The maids were loudly cleaning a room next door to us at 7:30am. Vacuuming clanking glasses etc slamming doors in the hall outside our room. We didn’t sleep at all from noise above us and outside or next to us Room 172. Thin walls. Also the blinds didn’t keep the room dark so there was light pollution which woke us up. There is no individual room temperature control like an ac fan or anything to prevent noise pollution from neighbors upstairs. It felt like we were in a giant bathtub with people clanking around us. We also paid for a garden view room but were not facing any garden. Towels were scratchy.

Partner

2/10

Poor

03 Jan 2026

Sasha

Bed

10/10

Exceptional

01 Jan 2026

Yvonne

Check in was quick, staff who checked on in was friendly and happy . Room was spacious and spotless. Overlooking the entrance as requested . Thank you

Partner

8/10

Excellent

31 Dec 2025

Deborah

Not a couples country house hotel. Perfect for corporate conferences but soulless.

Partner

8/10

Excellent

31 Dec 2025

marie

Clean room, nice staff.
But no jacuzzi, small pool , changing rooms and shower quite inexistent

Self

8/10

Excellent

31 Dec 2025

marie da

The room was clean, no problem with that.
The cleaning staff was lovely. Iasked for more water and refills tea, w

Self

10/10

Exceptional

30 Dec 2025

Catherine

An enjoyable couple of nights. Great value for money. The room was spotless and had all we needed. The pool and spa an extra bonus. Breakfast was varied and plentiful. Staff friendly and helpful.

Leisure Partner

8/10

Excellent

30 Dec 2025

Pradeep

We had a fabulous time except the last day at the Harry's , dinner was good but the service was not up to the high standards. I have to go to the bar for my drinks and no one paid any attention I felt very offended. Spoiled my evening with my wife a bit . One of the lady mid 40s who served us for very friendly you need more staff like her

Partner

6/10

Pleasant

28 Dec 2025

Christopher

Don’t be fooled by the sight of the beautiful manor house and the sweeping drive. Its little more than a very ordinary hotel.

Leisure Partner

10/10

Exceptional

26 Dec 2025

Chloe

Great room, lovely staff, loads of great facilities l, overall lovely place to stay.