Name: Kents Hill Park Conference Centre and Hotel
Address: Swallow House Timbold Drive, S/N, Milton Keynes, GB

6/10

Pleasant

28 Jul 2026

Stephen

Hotel is really nice, some staff are miserable but nainly ok. Down side was breakfast. I was told that you are limited to items at the breakfast buffet. One sausage per person but you can go back as many times as you like???

8/10

Excellent

27 Jul 2026

Sharon

Nice clean room, great breakfast, nice staff.

8/10

Excellent

27 Jul 2026

Nyasha

Had a twin single bed room was big enough unfortunately there is no fridge and and no microwave and apparently they also don’t have microwave in their kitchen
So can’t warm up food
Stayed for 3 nights ran out of tissue and they were willing to give more tissues and clean towels

8/10

Excellent

27 Jul 2026

John

Decent room but some rooms were close to the laundry which is noisy. Food was mediocre at best and expensive for what you get, but the breakfast was decent. Plenty of parking

10/10

Exceptional

27 Jul 2026

Rimma

We had an excellent stay at Kents Hill Park Hotel. The room was comfortable and quiet, and I slept very well throughout my stay. The breakfast was very good, with a nice selection of food and everything fresh and well presented. The staff were friendly and helpful, and the overall experience was excellent. I would happily stay here again and recommend it to other

10/10

Exceptional

22 Jul 2026

Mr Ashley

All the staff make me want to stay here when I’m in the area. Especially the welcome you get from reception and Ornela at breakfast.
Thank you

10/10

Exceptional

22 Jul 2026

Mr Ashley

All the staff are absolutely fantastic, they make you feel like an old friend. Especially Ornela and the reception supervisor, can’t remember her name. See you soon

8/10

Excellent

18 Jul 2026

Paul

Relaxing and enjoyed my stay

Self

6/10

Pleasant

17 Jul 2026

Humera

The room was decent, but the bathroom was a bit dirty, the staff was amazing everyone was so lovely. The breakfast was a bit bland.

Self

10/10

Exceptional

17 Jul 2026

Maja

Really like the outdoors area to sit and relax

Partner

10/10

Exceptional

12 Jul 2026

Rebecca

First time coming here, and I was worried whether we were going to get a parking space or not, but it was fine. At night time when we came back from a wedding dinner on the Friday and the wedding on the Saturday night it was abit limit, but there are different parking areas for the hotel so that was helpful.
Check-in was easy, and you can wait at in the restaurant and get a drink from there or back at reception. The receptionist was very helpful and happy 😊. The room was perfect for what we needed which was just somewhere we need to sleep, it was clean and the bed was comfortable. We could have done with more tea/coffee/sugar/milks, but when we went downstairs and asked at reception they said to help ourselves from the restaurant which was great to hear that we could just help ourselves. There is a housekeeping service daily which we didn't need but good to have.

The breakfast was amazing, 8 item breakfast available, with continental as well which included an alternative milk and yoghurt which is great to have. Plus the staff in there especially the gentleman serving the cooked breakfast was very kind and clearly loved his job.

Very happy with our stay and should we have to visit Milton Keynes again this hotel will be on a list to come back too.

Partner

4/10

Poor

10 Jul 2026

Xuan

Everything else is okay
Cleanness is a major problem. Carpet dirty like 10 dollar road side motel. Saw two food wrappers from previous stay in two corners. Won't stay here next time

Family_with_children

8/10

Excellent

09 Jul 2026

Paul

Wish the windows opened bit wider in hot weather

Self

4/10

Poor

08 Jul 2026

Helen

Our room was not suitable for two adults. Only one bedside table and only one seat.

The placement of the plugs in the room was ludicrous, on the headboard of the bed!

Window handles were too high so could not open or lock the windows!

Room was very outdated and had very thin walls!

Dinner was very disappointing, i was really looking forward to it but you had one choice for a starter, 3 choices for a main and a few choices for dessert, without any accompaniments like cream or ice cream. You could not serve yourself and the quality was definitely lacking.

There is not a bar with the restaurant so if you want a coke or anything you have to go upstairs order your drinks and then carry them downstairs to dinner!

I was so disappointed i checked out early and did not bother with breakfast.

8/10

Excellent

06 Jul 2026

GREGORY W

Very basic lodging. Much cheaper than town center hotels during Silverstone weekend. Good breakfast. Dinner buffet limited selection but good.

Self

10/10

Exceptional

05 Jul 2026

Victoria

Can not fault this hotel. We stayed here whilst going to the F1.
So close to all places we needed to be.
The staff are absolutely wonderful, so helpful and polite. Couldn't do more if they tried.
I needed a fridge in the room for medical reasons and they sorted that for me. Fan in the room was a nice touch too as its was a hot weekend.
Comfy bed, I could have slept in for sure if we werent up and out early.
Best, most varied, breakfast ive had in a holtel for a long time.
We will be back to stay again and I will recommend to anyone and everyone.
Thank you Kents Hill for having us.

Partner

8/10

Excellent

03 Jul 2026

david

You could do with some signs showing where rooms are. It's a big square of rooms and no clue as to where 1.. 30 are for example.

Breakfast was good.

Self

8/10

Excellent

28 Jun 2026

John

It not clear where reception is and where to park.
Also no sound proofing around room doors, so every step and conversation heard. Not that there was much, but if it was busy with late night people walking past it could be.

That said we did like the hotel, and would book again if in the area. Food was good, restaurant seating could do with some smaller tables for couples

Partner

10/10

Exceptional

25 Jun 2026

Alex

Good breakfast, nice staff & a clean room always a nice stay.

Self

8/10

Excellent

24 Jun 2026

David

Having stayed a number of times, I have to say that the staff, food and bar service was a huge improvement, well done all!

Friends_and_family Friends

8/10

Excellent

24 Jun 2026

Ian

Staff friendly breakfast good

Self

6/10

Pleasant

22 Jun 2026

So Kuen

Clean carpet is needed, add USB charge, fans is better

8/10

Excellent

22 Jun 2026

Shirley

The room was clean and tidy

Friends_and_family Family

10/10

Exceptional

17 Jun 2026

Timothy

Great VFM. Like stepping back into the 90's decor wise but well maintained, working AC, good parking and cheap as chips.

10/10

Exceptional

15 Jun 2026

Alison

Nightingale house - the lift was out of order causing inconvenience to wheelchair users and those with mobility issues. Did not clear away empty cups and glasses in main conference rooms ready for the evening events. There were no seats or tables in the hydration station, which would have been ideal for people with mobility issues. hot breakfast menu good. However, less items in chilled cabinets regarding fruit than in previous years. Hot lunch choices uninspiring and strict in what you can have. For example, main choice turkey with rice, but you cannot have turkey with a jacket potato instead, as the jacket potato is down as a main. But you are offered a side of mashed potato with your jacket potato, or rice. Venue have cut down on meal choice, salad options. Customer Service skills could be improved on in restaurant when asked what ingredients were used in a dish. This venue does not take cash. Ordering at the bar is extremely slow, even though the venue knew they had to cater for 250 guests, as in previous years. Staff on Registration are good.

Self

6/10

Pleasant

14 Jun 2026

Heather

Good breakfast. We have stayed here before but rooms are now looking tired.

Friends

10/10

Exceptional

12 Jun 2026

Mr Ashley

Always a pleasure to stay here

Business

10/10

Exceptional

05 Jun 2026

Ronald

Excellent as always! Big shout out to Entela in the reception and Ornela in the cafe area, they were incredibly helpful and super friendly! Really make a difference!

Self

10/10

Exceptional

03 Jun 2026

Mr Ashley

One of my favourite hotels

Business

10/10

Exceptional

03 Jun 2026

Mr Ashley

Staff brilliantly and accommodating

Business

8/10

Excellent

01 Jun 2026

Ewen

Room is fine and you pay for what you get, but they had no fans during the heatwave and my dinner at an extra cost was stone cold. This let it down.

Self

10/10

Exceptional

29 May 2026

Sadat

So helpful and lovely staff
Breakfast was lovely too

Self

10/10

Exceptional

26 May 2026

Mr Ashley

Always stay here when in Milton Keynes

Business

8/10

Excellent

24 May 2026

Christopher

The whole experience was a good one. An interesting place, with an interesting mix of people staying there. I had a need to be there for work purposes for a couple of nights. Great breakfast with plenty of choice, very polite attentive staff. Due to time constraints on a latish check in I ate in the restaurant. It reminded me more of a works canteen, or student one, and as we caught the tail end of service it was a tad lukewarm. Hoeever, would still recommend and would definitely stay again.

Business

8/10

Excellent

21 May 2026

Richard

Hot tub and jym was best things of hotel

Partner

8/10

Excellent

21 May 2026

Uko

Check-in was pretty straightforward. The room was clean and well laid out. Breakfast was great with loads of options. Parking was free for guests and the staff were welcoming.

Self

10/10

Exceptional

18 May 2026

Carolina

We have stayed before and have never been disappointed. The staff are fantastic, particularly the kitchen staff. Breakfast has a great selection and the kitche
n staff will go out of their way to accomodate allergies (Gluten). Thank you Kents Hill for another pleasant stay.

Partner

8/10

Excellent

14 May 2026

Stephen

Clean room staff breakfast

Self

6/10

Pleasant

13 May 2026

Eunice

Cleaning staff came knocking at 9 15 before checkout time. Disturbing my rest.

Partner

10/10

Exceptional

11 May 2026

Efua

Good for car parking..

Self

10/10

Exceptional

06 May 2026

Jacqueline

Brilliant overnight stay here, I would certainly recommend it. Clean and comfy room with tea and coffee facilities, good tv, exceptionally comfy beds and good breakfast

Family

10/10

Exceptional

06 May 2026

Mr Ashley

Always a good experience to stay here and buffet meals are great.

Business

8/10

Excellent

05 May 2026

Helena

Convenient and well priced accommodation. The room was clean and very comfortable. Plenty of hot water in the shower. There was parking near each accommodation block.
The lift wasn't working in the Heron building. There is a covered walkway from there to the main building where food is served. Signage is not brilliant, especially when you arrive in Heron building from the main building (no signs to direct you to the lift or stairs, no indication that numbers starting 100 are upstairs on first floor). It would have helped if reception staff had explained things a little more, but they seemed more used to dealing with repeat guests.

6/10

Pleasant

04 May 2026

John

Hotel not that great.... The staff were helpful to a point... the rooms were very dated..

The Breakfast is again only just ok, not very many options and the cooked food you are only allowed once which for the most important meal is poor.

The bar had all the draft beer broken and was basically only selling bottled products.

Overall the hotel is not worth the fee you pay.

Friends_and_family Friends

10/10

Exceptional

30 Apr 2026

Mr Ashley

Very convenient. Food is always very good and staff are amazing.

Business

8/10

Excellent

12 Apr 2026

David

It’s good value for what it is; rooms are basic and clean. Perfectly comfortable for a good night’s sleep. Plenty of parking spaces. £22 for evening buffet which is not amazing, but not bad either. A decent gym, nice size swimming pool, jacuzzi and sauna are available and included in the price. Overall I’d stay here again.

10/10

Exceptional

09 Apr 2026

Nathalia

Absolutely amazing! Beautiful place, very comfy bed, silent room, great amenities (sauna, swimming pool, jaccuzi), stunning customer service, Entela was really kind and the waiting staff as well, delicious buffet, plenty of options! Loved every minute.

Self

2/10

Poor

05 Apr 2026

Stephen

Don’t believe them when they claim to have a pool. They have access to a very crowded private gym which closed at 6pm on a Sunday. Staff were very unhelpful.

Friends_and_family Family

2/10

Poor

03 Apr 2026

Lee

The room was ok but struggled sleeping with the noise, probably won’t be going back

Business

10/10

Exceptional

29 Mar 2026

Denetta

The breakfast was very nice and they gotta keep the beans warm.

Self

10/10

Exceptional

22 Mar 2026

Efua

Clean Reliable Premises

Self

8/10

Excellent

21 Mar 2026

amber

WiFi was great, clean room and lovely reception staff. You could hear people in the corridor but not in the rooms adjacent to yours, which was nice. The restaurant seemed to have a decent flow of people throughout the hours of service. The only problem I encountered was at 9.15, when the cleaning staff knocked on my door (as I was changing) and let themselves in to ask if I was checking out that day. I responded by saying, yes by 10am and they just left. Other than that, lovely trip, would highly recommend!

4/10

Poor

18 Mar 2026

Richard

This should not be advertised as a hotel on Hotels.com as it a conference centre with some small rooms. It also doesn’t have a restaurant on site as advertised it has a canteen at best with limited options.

Self

8/10

Excellent

09 Mar 2026

Kathy

Ideal overnight stay close to The Stables music event

Partner

8/10

Excellent

06 Mar 2026

Stuart

Still great place to stay. One issue. The manager needs to change delivery time of items delivered at 5.50 am. The lorry and delivery driver must have woken every guest in the front half of the hotel. Considering the business is a place where people stay to sleep. That’s not good. But stayed before and would stay again. Just not a room at front of hotel.

Business

10/10

Exceptional

06 Mar 2026

Raymond

Great Sauna and Steam Room

Partner

10/10

Exceptional

04 Mar 2026

Stuart

Staff lovely. Very clean. Comfy bed. Best breakfast I’ve had for a long time staying away. Gym good. Didn’t use pool

Self

10/10

Exceptional

01 Mar 2026

Stuart

Room was ideal as a disabled person, shower room etc… however was a long walk ( ground floor ideal though)..
Very Clean & staff were very supportive

Self

10/10

Exceptional

26 Feb 2026

Graham

good room and facilities

Friends_and_family Family

4/10

Poor

25 Feb 2026

Leigh

More like a university hall of residence than a hotel

2/10

Poor

21 Feb 2026

Lee

I got a £60 parking fine!!! I parked outside for the night, it was pitch black when I arrived and was raining hard. I was not told by the receptionist that I had to enter my car registration to validate parking. It's a large car park, on hotel land, and mostly empty, and not obvious that there are parking validation requirements here.

Self

10/10

Exceptional

15 Feb 2026

Daniel

Great staff

Business

8/10

Excellent

14 Feb 2026

SIPIWE

Room was clean

Business Self

10/10

Exceptional

13 Feb 2026

Lemeki

Room is excellent and friendly staff and breakfast is awesome 👌

Business

8/10

Excellent

06 Feb 2026

David

Rooms clean, area seems safe, staff friendly.

Business Self

8/10

Excellent

05 Feb 2026

Akwasi

Clean room

Friends_and_family Friends

8/10

Excellent

02 Feb 2026

Sarah

Clean room and friendly, welcoming staff

10/10

Exceptional

02 Feb 2026

Maxi

The room was lovely and nice, but I couldn’t get my discount as it stated on the price for purchase

Business_and_leisure Family

10/10

Exceptional

28 Jan 2026

Daniel

The staff were very welcoming and friendly as always

Business

10/10

Exceptional

28 Jan 2026

Johnny

Wonderfull

Partner

2/10

Poor

28 Jan 2026

Richard

Room was dirty, not just through lack of cleaning, but long term neglect. Filthy bathroom duct, filthy tea tray covered in hair, one of the bathroom towels was stained despite being and hung up for use.

If the public areas are this dirty I dread to think how gross the kitchen must be.

Business

8/10

Excellent

20 Jan 2026

Nigel

Room clean. Staff very helpful and friendly

Business_and_leisure

10/10

Exceptional

19 Jan 2026

Genevieve

All round brilliant

Leisure Friends

10/10

Exceptional

15 Jan 2026

Mr Ashley

Always good

Business

10/10

Exceptional

15 Jan 2026

Daniel

It was great as always

Business

8/10

Excellent

21 Dec 2025

Catherine

At night the place feels eerie. Our room was at the very end of a hallway. Room is spacious but need more tidying. What I love is their breakfast food options. Still porbably be an option to stay if we go back in Milton Keynes.

Leisure Family

8/10

Excellent

21 Dec 2025

Jim

Food was great, staff were very pleasant & couldn't do enough to help. Swimming pool, steam room and sauna were good.

Business

8/10

Excellent

18 Dec 2025

Laura

We had a nice room and there was a swimming pool accessible in another building that we could use (bit tatty but fine). When we arrived there was supposed to be a buffet being served and it was advertised as such. However, as there were few guests there we had to order what we wanted so we went out to eat. A fine location, plenty of parking, nice walk immediately from the building. I would stay again.

Partner

10/10

Exceptional

16 Dec 2025

lydia

Room is basic and clean. Nice breakfast and good reception

Leisure Family

10/10

Exceptional

16 Dec 2025

Mr Ashley

Always good, I stay here whenever I can.

Business

6/10

Pleasant

13 Dec 2025

Sadat

The staff were mainly ok ( the nicest were in the restaurant) but the room was terrible for asthmatics ! There was something in the room that triggered off my asthma . I had to change rooms and yet still bad . I know it was the room as when I was out of it , I was ok. Another disgusting thing was that the cleaners actually picked off dirty towels and hung them up again . I know this as there were marks on the towel !

6/10

Pleasant

11 Dec 2025

Samantha

For the price it was reasonable but the tv didnt work neither did the bedside lamp. It was clean and tidy though and the bathroom was a good size.

Leisure Self

10/10

Exceptional

09 Dec 2025

Nigel

Friendly staff

8/10

Excellent

06 Dec 2025

Rowen

Overall it was a good stay. The breakfast was too cold and they ran out scrambled eggs very early in my opinion

Partner

4/10

Poor

05 Dec 2025

Fiona

The hotel layout is not “standard” - there are separate connected buildings which I now understand are quadrangle in shape (I think) - I got horribly lost, there is conflicting signage and who knows if “reception” and “main entrance” are the same or different. The instructions of “go through here, go left then right” were woefully inadequate. A simple plan/map would have helped no end. I was allocated a room a long walk from reception, didn’t find a lift so had to carry all my stuff up to first floor on open tread steps (the ones with gaps in) When I did eventually find my room it was tiny but I can live with that - after all it is a conference centre not a hotel. whAt I can’t live with is how filthy and stained the carpets in the room were (I have pictures). I’ve stayed in other conference centres around MK and this seems really sub-standard. I won’t be back.

6/10

Pleasant

04 Dec 2025

Junaid

Needed for a 1 night stay. Dining options ain't the best, breakfast was a little meh but the staff were generally nice & room/bathroom was clean enough for a 1 night stay.

10/10

Exceptional

27 Nov 2025

Daniel

Great staff as always

Business

6/10

Pleasant

24 Nov 2025

Claire

A

8/10

Excellent

21 Nov 2025

Creston

Clean room

10/10

Exceptional

20 Nov 2025

Keira

Nice selection of breakfast options and easy to choose from
Staff friendly
Room always clean

Self

6/10

Pleasant

18 Nov 2025

Sue

Lack of clear signage. Got lost in corridors. Reception staff weren't especially helpful. Needs EV Charging station. Couldn't find switch for wall lights - sign would be helpful.

10/10

Exceptional

11 Nov 2025

stuart

Everything is good.

Business

8/10

Excellent

10 Nov 2025

Carrie

Room is basic but a fair size and clean.
Bed was comfortable.
Breakfast was really tasty

Business_and_leisure Self

6/10

Pleasant

07 Nov 2025

Colin

A clean, but not very peaceful stay.

The walls are super thin. You could hear everything from people turning their light switches on, flushing their toilets, running their taps.

Gaps around the room door meant light was coming in from the hallway.

The shower constantly ran hot and cold. I wouldn’t stay here again.

Self

10/10

Exceptional

06 Nov 2025

Tsz Yin

Great

Self

10/10

Exceptional

05 Nov 2025

Julie

Lovely comfortable place to stay, lots of reasonably priced food available, a health club to use, very quiet rooms and corridors, staff helpful and kind, overall a lovely place to stay

Friends_and_family Family

2/10

Poor

03 Nov 2025

Andyrew

Cancled my bookin with out any reason givin and then still took my payment

8/10

Excellent

02 Nov 2025

Sarah

Only ate breakfast here. As I was off site most of the day

Partner